Communication Officer Jobs in Kensington, Greater London

What you will be achieving

• Harnessing the Academy’s strengths (including our Fellowship and wider networks) to inform and drive change that supports our vision of good health for all supported by the best research and evidence.
• Building on our track record of influencing and informing policy and policymakers across public, private and third sectors regarding health research and research careers, which underpins our mission and our reputation.
• Providing the evidence base, connections and coordination to inform the strategic priorities of organisations across the public, private and charitable sectors to ensure that the UK has a world-leading health research environment (“science base”), underpinned by research careers and a research culture that attracts and retains a diverse and effective research workforce.

What you will be doing

• Leading the implementation (across the Academy) of our strategic priority to support UK biomedical and health research to strengthen its global competitiveness and reputation in a way that aligns with our values and exploits synergies with our other strategic priorities. Advising the Academy’s Council and SLT of key gaps and opportunities.
• Maximising the impact of our work to inform and influence evidence-based decision-making in Government and other key organisations across the public, private and charitable sector.
• Leading the Science base and careers policy team of four staff that develop and deliver these programmes and working in partnership with other parts of the Academy that underpin our success.
• Building strategic, collaborative and sustained relationships with individuals and organisations across the health and wider research sectors.
• Developing innovative approaches to the Academy’s work to support evidence-based decision-making and embedding new approaches to monitoring and evaluation.
• As a member of the Academy’s Leadership Team (the Academy’s Directors and Heads), inform and deliver the Academy’s priorities, including our organisational change programme, measurement and reporting of impact and contributing to securing funding for the Academy’s activities.
• Ensuring that the Academy’s SLT and Honorary Officers are engaging at the highest levels in Government, Parliament and with external stakeholders and that they are comprehensively briefed on complex issues and advised on opportunities and options for influence.
• Representing the Academy externally (including on Government advisory groups) and deputising for the Director, Executive Director and the Academy’s Honorary Officers.

What you will bring to the role

• Understanding of the UK science base and associated careers, ideally in health or life sciences, and the associated policy landscape.
• Ability to gather and synthesise complex information to support decision-making.
• Experience of sustained and productive relationships with peers outside of one’s own organisation.
• An established reputation in health or research policy and/or experience of working within, or closely with, Government or research funders (including medical research charities) in a policy role would be an advantage.
• Experience of managing staff.

Benefits

• Salary progression framework.
• Hybrid and agile working.
• 29 days annual leave including Christmas closure dates, plus bank holidays.
• Pension (the Academy contributes 7.5% of gross salary to a pension scheme, with an employee contribution of 3%).
• Life assurance.
• Season ticket travel loan (interest free).
• Family friendly benefits (enhanced maternity and paternity leave, coaching for parents returning to work).
• Subscription to Headspace and Class pass.
• Staff training to support your development including EDI training.

If you would like to discuss the role, please contact the People & Culture team.

For more information and to apply online, please click the apply button.

Closing date: 5.00pm on Monday, 22 July 2024.

Interview date: w/c 29 July 2024.

We are seeking an experienced fundraiser who is enthusiastic about helping us to achieve our ambition to scale by growing our income and supporters. 

This is a new role, and the successful candidate will have the opportunity to shape our strategy across all funding streams.  As a small charity, we are looking for someone that will bring extensive knowledge about fundraising and managing the operational aspects of the role, e.g. CRM management and compliance, to help us increase income and cultivate supporters. 

This presents an exciting opportunity for a rising fundraising star to build on their experience and change the trajectory of many young people’s lives as you make your mark for a great cause.

Main duties and responsibilities:

• Develop, deliver and monitor the fundraising strategy for the Charity

• Establish a process for active stewardship 

• Day to day management of income targets and ensuring a healthy pipeline

• Work with the CEO to ensure fundraising targets are met and manage an effective pipeline across different income streams: corporates, trusts & foundations and individual giving.

• Research and drive new opportunities for multi-year commitments from trusts and foundations

• Source and nurture corporate supporters – both corporate social responsibility (CSR) and sponsorship

• Work with the wider team to develop a consistent approach to our individual funding ask from alumni.

• Lead on the preparation and submission of high-quality, effective applications and report on grants awarded.

• Create a programme of cultivation events which nurture existing partnership relationships and underpin the creation of new ones.

• Oversee the development of inspiring digital content and collateral to attract new and retain funders and fundraisers to the charity.

• Ensure accurate record-keeping of corporate partnerships and relationships in our CRM system. 

• Ensure that our work complies with fundraising best practice, GDPR and other relevant legislation.

Person specification 

This role requires an ambitious, passionate and determined individual with outstanding written and verbal communication skills. You’ll be curious, inclusive, creative, flexible, resilient and have a collaborative working style with a proven ability to work as part of a small team.

You’ll have an excellent understanding of the English language and a keen eye for detail.  You’ll flourish working to deadlines which you will meet because of your exceptional time management and organisational skills. 

The ideal candidate will demonstrate

• At least three years fundraising management experience

• Evidence of alignment with our mission and commitment to equality, diversity and inclusion.

• Lived experience of disabling or marginalising barriers.

• A background in the Corporate and/or Trusts world.

• Experience of developing a fundraising strategy. 

• Excellent planning and project management skills with the capability to switch/prioritise tasks quickly.

• Experience of writing compelling fundraising applications and funder proposals.

• A track record of securing multi-year, five-figure donations.

• Experience of monitoring and reporting against targets and strong budget management skills.

• A thorough knowledge of the relevant fundraising legislation, regulations and financial issues.

• Exceptional written and oral communication skills.

• Strong IT skills including an understanding of CRM systems.

• Self motivation with an ability to use your initiative.

• That they are resourceful, imaginative and full of creative ideas.

ABOUT THE EUROPEAN LEGAL SUPPORT CENTRE 

ELSC is an initiative of the Palestinian NGO Network, comprising 200 Palestinian civil society organisations, developed in response to the widespread repression in Europe of advocacy for Palestinian rights. Founded in January 2019, we provide free legal advice and assistance to individuals who face unjust smears, disciplinary investigations, criminal sanctions and other repressive measures aimed at shrinking the space for Palestinian rights advocacy in mainland Europe and Britain. Some of our public legal wins in Britain of the past four years can be read here: https://elsc.support/our-work-in-the-uk. 

We are “movement lawyers”. In every case we take on, we are accountable not only to the individual client but also to our civil society partners in Britain; and we work hand in hand with local stakeholders in the movement, from trade unions to civil liberties groups.  We aim to defend and empower the movement to organise for justice without fear of repression.

ABOUT THE ROLE 

The Associate Solicitor will lead our legal team in Britain and oversee our cases in England and Wales. 

The role requires a qualified solicitor with experience of running litigious cases. Our main practice areas in Britain are: (i) public law and human rights; (ii) employment and discrimination and (iii) defamation law. The post-holder will have particular expertise in one of these areas. Our cases also involve data rights, freedom of information, criminal law, actions against the police, charity law, education law, international humanitarian law, and immigration issues. 

The post holder will manage a growing team that consists of a Legal Officer and a Junior Legal Officer. In addition, our British work team has an advocacy and communication officer and two researchers who monitor anti-Palestinian racism.

We welcome and encourage applicants from all backgrounds and do not discriminate on the basis of age, disability, LGBT or relationship status, pregnancy and maternity, race, religion and belief, sex, or social class. We particularly welcome applications from Palestinians and those who identify as part of the Palestinian diaspora. 

ELSC recognises that applicants from marginalised communities are less likely to apply for jobs if they do not fulfil every single qualification. We encourage you to consider applying even if you do not meet every attribute listed. Our priority is to find the right candidate for the position.

JOB DESCRIPTION

Duties and Responsibilities

• Oversee all litigious and advisory casework in Britain alongside our junior legal staff and legal network. Provide expert legal advice and representation, to individual clients and movement partners.

• Manage our legal officers, providing training and feedback to them as appropriate. Collaborate closely with our legal network of solicitors and counsel with the goal of strengthening the wider movement. 

• ​​Develop and advance new legal strategies for challenging state and non-state repression of advocacy for Palestine in consultation with our legal network, national partners and experts. 

• Support the development of effective advocacy campaigns to increase the impact of litigation outside the courtroom.

• Support ELSC’s outreach and public engagement initiatives.

PERSON SPECIFICATION

Required experience, knowledge and skills

• 3 years + post-qualified experience (PQE) and admitted to practise as a solicitor in England and Wales.

• Experience leading on a variety of contentious and non-contentious matters, particularly in public, employment and/or defamation law. 

• Excellent written and oral communication skills, with the ability to provide clear and concise legal advice on complex issues in a comprehensible and appropriate format. 

• An ability to engage with the law critically and develop strategies that serve broader political objectives. Track record of collaborating well with other lawyers, academics and civil society organisations.

• Excellent client care skills, particularly in relation to vulnerable or marginalised clients.

• Experience in a role which requires coordination of multiple projects and/or workstreams concurrently, and the ability to manage relationships with partner organisations, coalitions and counsel.

• High level of English-language proficiency.

• Commitment to the Palestinian liberation and solidarity movement.

Desirable experience, skills and knowledge

• Dual-qualified in Scotland and/or Northern Ireland.

• Ideal candidate will already have LAA Supervisor status or meet the requirements to do so

• Experience working with campaigning and advocacy organisations.

• Experience with management and organisational development. 

• Understanding of and experience working with a variety of local, national, and international jurisdictions, including those governed by common law or civil law.

OTHER REQUIREMENTS 

• Demonstrate a commitment and sensitivity to the ELSC aims and objectives 

• Commitment to anti-racism, anti-discriminatory practice and equal opportunities. 

• Willingness to travel and work occasional unsocial hours as required. 

• Abide by all organisational policies, codes of conduct and practices and legal requirements.

• Treat with confidentiality any personal, private, or sensitive information about individual organisations, clients, donors and supporters, staff, and projects.

We welcome and encourage applicants from all backgrounds and do not discriminate on the basis of age, disability, LGBT or relationship status, pregnancy and maternity, race, religion and belief, sex, or social class. We particularly welcome applications from Palestinians and those who identify as part of the Palestinian diaspora. 

ELSC recognises that applicants from marginalised communities are less likely to apply for jobs if they do not fulfil every single qualification. We encourage you to consider applying even if you do not meet every attribute listed. Our priority is to find the right candidate for the position.

Role and Responsibilities

We are looking to recruit a law graduate (1-3 years post-graduation) with experience in environmental law, economic justice and/or international development to join our small but dynamic team. Depending on experience, the role will support our programmes challenging economic injustice caused by environmental damage, biodiversity loss, deforestation, illegal resource trafficking, climate change and conflicts over natural resources; promoting transparency and accountability in public and private institutions to encourage responsibility and minimise the impacts of corruption; and promoting fairer and more effective economic and fiscal policy tools to help states meet development goals and enhance the rule of law. A more detailed explanation of our work is set out in our 2024-2026 Strategy.

Working as part of a small, busy team, you will have the opportunity to learn at very close hand what it means to work for an international NGO focusing on achieving environmental and economic justice. You will develop projects with a range of partners, including international agencies, NGOs and CSOs, and governments and government bodies. You will collaborate with a range of volunteer lawyers (law firms and barristers chambers) who are leading experts in their field. The role will also involve project management, assistance with fundraising, fulfilling compliance obligations, and evaluating and learning from projects.

Key Competencies:
• Relevant experience and knowledge (either from previous work experience or study) relating to environmental law and policy and/or economic justice in an international development context;
• A law graduate with a good understanding of how law is useful to achieving reform on the above;
• Demonstrable understanding (either from previous work experience or study) of key issues in sustainable international development, including the UN Sustainable Development Goals;
• Experience in developing countries and transitional economies;
• Ability to develop and manage relationships with a range of stakeholders, including donors, NGOs, civil society organisations and government representatives, on an international basis;
• Familiarity with, or understanding and enthusiasm for the concept and practice of, pro bono legal assistance;
• Demonstrable project management skills and experience, including administration and coordination;
• Ability to work on a wide range of tasks simultaneously;
• Excellent research skills to effectively convey research findings;
• Comfortable working independently and proactively and as part of a small team with a busy caseload;
• Strong interpersonal and team working skills;
• Some experience or demonstrable ability in donor management, including managing existing relationships, meeting donor reporting requirements and in raising funds for future projects and activities (desirable);
• Working knowledge of another language used in Sub-Saharan Africa or Latin America such as French, Portuguese, Kiswahili or Spanish (desirable).

Key Responsibilities:
1. Work closely with the Senior Legal Managers and/or Legal Manager to deliver and implement the programme strategy, in conjunction with the Executive Director, partners, staff and Board;
2. Assist in developing an understanding of the most effective policy tools and legal interventions to deliver the programme objectives, through engagement with volunteer lawyers, ILP partners, staff, Board and others;
3. Support the building and maintenance of ILP’s programme(s). This includes:
• Liaising with partners to identify legal/policy needs and offer potential legal and/or policy reform solutions, including through conducting legal analysis;
• Assisting the programme lead(s) to build a pipeline of relevant projects and cases, including through engaging in outreach to potential pro bono partners;
• Supporting programme staff to network and build relationships with volunteer lawyers who have relevant technical expertise;
• Mapping and developing relationships with regional and international development entities and other technical assistance providers to identify potential partners, needs and focus countries;
• Representing the programme(s) in external fora and events;
4. Assist with ensuring effective project delivery and evaluation of impact including:
• Coordinating project implementation through the full project cycle;
• Supporting the preparation of financial and narrative reports for donors;
• Maintaining strong programme management and knowledge management systems and processes;
5. Support fundraising activities to support both the programme(s) and organisational overheads, including exploring opportunities for potential funding and assisting with funding applications;
6. Share in the necessary operational activities of the organisation. This includes some administration and contributions to website and social media communications.

Key details about the position:
• Location:Flexible for the right candidate including those outside the UK. Office premises are located in central London, with hybrid working (approx. 2 days per week in the office) if London-based.
• Visa sponsorship: we are open to sponsoring a UK visa application for an exceptional candidate.
• Travel: candidates must be willing and able to travel internationally, including fulfilling vaccination and other requirements.
• Our genuine support for diversity and disabilities is illustrated by our current team.

ROLE SUMMARY 

This role offers an exciting opportunity to make a significant impact on the lives of young people and contribute to the ongoing success and development of The Diana Award's programmes and partnerships.

The Director of Programmes and Partnerships is responsible for ensuring The Diana Award delivers quality impactful programmes and develops strong strategic partnerships that harness young people's power and potential to change the world. This role is one of four Director-level positions within the organisation, forming the Senior Leadership Team alongside the CEO.

The Programmes Directorate currently comprises four teams: Anti-Bullying, Mentoring, Social Action, and Impact and Influence, with a staff count of 25 plus a pool of associate trainers. The Diana Award’s programme strategy (2021-2026) focuses on embedding evidence-driven, youth-led approaches across our programmes, enhancing our profile as a platform for youth-led social action, and increasing our influence on policies affecting young people.

The Director of Programmes and Partnerships will work collaboratively with other members of SLT and the CEO to drive forward the organisation’s strategy and plans as set out in The Diana Award’s five-year strategy, Future Forward, and play a vital role in shaping the new strategy.

As part of our Future Forward strategy, you will lead on the specific objective to develop and deliver programmes for young people that unlock their potential, create opportunities for growth and inspire action​.

Impact and Effectiveness: Increase our effectiveness and impact by embedding evidence-driven, youth-led approaches across our programmes.​

Expertise and Profile: Enhance our expertise and profile as a platform and catalyst for youth-led social action​.

Voice and Influence: Increase our voice and influence on policies and practices that affect the young people we work with and their ability to effect social change.​

JOB DESCRIPTION 

Senior Leadership

• Drive the organisation’s strategy and vision as a member of the Senior Leadership Team, taking key decisions in the best interest of the organisation.
• Promote best practices across the organisation, including equal opportunities, risk management, data protection, safeguarding, health and safety, volunteer management, continuous improvement, and staff support and development.
• Build and maintain effective relationships with external stakeholders across public, private, and third sectors to ensure high-quality delivery of all The Diana Award’s programmes.
• Represent The Diana Award at external events and act as a media spokesperson as required.
• Prepare reports for the board of trustees and participate in board meetings.

Programme Strategy

• Provide leadership for programmes that deliver high impact, co-designed integrated approaches, which put young people at the centre of design and delivery in line with our theory of change.
• Lead the design, delivery, and review of The Diana Award’s programme strategy, ensuring alignment with strategic priorities and conducting quarterly reviews to monitor progress.
• Work with the Impact and Influence team to embed evidence-based programming within the directorate, developing and rolling out appropriate systems and processes for monitoring, evaluation, and learning.
• Oversee The Diana Award’s policy function, supporting the Policy team and heads of teams to develop and embed policy objectives within programme plans, contribute to policy development, and identify opportunities to engage policymakers with our work.
• Identify and develop cross-cutting workstreams and initiatives to support the programme strategy and assist programme managers in their implementation.
• Maximise opportunities for young people to engage meaningfully and inclusively in programme planning, delivery, and review, adhering to sector best practices.
• Collaborate with the Communications and Impact and Evaluation teams to develop robust and compelling resources to communicate programme impact to core audiences.

Programme Partnerships and Funding

• Build and maintain strategic programme and policy partnerships effectively through regular communication and quality report production.
• Identify and cultivate new programme partnerships and funding opportunities to support the growth and sustainability of our work with and for young people.
• In collaboration with the fundraising team and programme heads, develop pitches, products, and funding proposals. 
• Hold budgetary responsibility for the Programmes Directorate and work with heads of teams to develop annual budgets and monitor expenditure.

Team Leadership and Management

• Build a cohesive and engaged Programmes Directorate that embraces The Diana Award’s core values, delivers work to the highest standards, and fosters a culture committed to reflective learning, accountability, and impact.
• Provide strategic and operational oversight on safeguarding as a member of TDA’s safeguarding committee, ensuring that a safeguarding culture is embedded within the programmes directorate and that safeguarding policies and procedures are fully understood and applied across teams.
• Directly line manage heads of teams, enabling them to connect, collaborate, and provide peer support through regular group meetings.
• Manage and support the wider Programme Management Team to collectively plan and deliver against our strategy through regular check-ins and monthly meetings.
• Ensure teams have clear shared and individual work plans, and that regular supervision, appraisals, and team meetings occur to monitor progress.
• Foster effective business partnerships between programme teams and core functions such as safeguarding, Marcomms, Operations, Fundraising, etc.
• Implement appropriate policies and practices for recruiting, onboarding, and managing volunteers in line with sector best practices.
• Encourage and support continuous professional development within the directorate by signposting and seeking relevant opportunities.

PERSON SPECIFICATION 

Skills and Experience

• Substantial experience in a similar leadership role, managing a fast-paced programme portfolio.
• Experience leading and delivering successful large-scale services for young people.
• Strong understanding of evidence-based programming, including using theories of change to guide programme practice.
• Proven experience in fundraising and business development, ideally including commercial projects.
• Proven experience of cultivating new programme partnerships to support service delivery and / or policy engagement.
• Demonstrated ability to lead, motivate, and develop a cohesive, high-performing team.
• Highly developed skills in influencing and bringing about change at a senior level.
• Public speaking and proactive networking abilities.
• Excellent organisational, planning, and management skills with a strong attention to detail.
• Superior interpersonal, written, and verbal communication skills, capable of working with a wide range of stakeholders.
• Experience in budgetary management, forecasting, and reporting.
• Demonstrable experience of safeguarding, from both a strategic and operational perspective.

Personal Attributes

• Commitment to and ability to inspire adherence to The Diana Award’s vision, values, and mission.
• A self-starter with drive, determination, and commitment to achieving results.
• Commitment to self-development and keeping up to date with sector trends and developments.
• Good judgement and the ability to make sound decisions.
• Driven to achieve great results.

OUR CULTURE

We know that change is a team effort, and work hard to make sure every member of staff is inspired, nurtured and supported.

Every staff member has their own personal training and development budget, ability to work flexibly around core hours, access to our employee assistance programme 24/7, wellbeing initiatives, equipment to support you both at home and in an office environment (if applicable), opportunities to connect, collaborate and celebrate with colleagues both in person and online, and much more.

We are committed to safeguarding and promoting the welfare of all. This is a responsibility that is shared by all members of staff the successful candidate will be subject to an enhanced DBS or equivalent police check.

APPLICATION DETAILS

Application deadline: Thursday 04 July 2024 at 1PM. Shortlisted candidates will be invite to an interview during the week of Monday 15 July 2024 in our London Office.

Good luck with your application! 

My client is a world-class organisation that promotes the world of design through innovative exhibitions, partnerships, research and learning programmes. With productions ranging from the evolution of the Barbie doll to 20th Century Italian designers, they seek to show us all how design can enable this planet and its inhabitants to thrive.

At present they are looking to appoint an interim Director of Finance & Operations to provide interim cover during a restructure and permanent recruitment campaign.

Key deliverables:

• Ensure the efficient, effective development and running of the organisation’s Finance and Estates departments.
• As a key member of the SLT, support the charity in executing its strategic plan.
• Overall responsibility for the management of the organisation’s financial plans, budgets and financial performance providing executive insight into new initiatives and scenarios.
• Embed a team culture within the finance and operations unit, ensuring personal development and colleague engagement are at the highest levels.

The successful candidate will be a fully qualified accountant and have previous experience of working at board level within a Not-for-Profit organisation. With substantive experience in financial planning and business partnering, you will possess excellent communication skills and be able to convey complex financial information to a diverse range of stakeholders. You will be an empowering leader with strong coaching skills, and the ability to develop and inspire others. 

Following their sons’ diagnosis of Duchenne muscular dystrophy (DMD), Emily Reuben and Alex Johnson founded Duchenne UK in 2012. We are an ambitious, dynamic and impactful charity. 

DMD is a devastating progressive condition diagnosed in early childhood which causes all the muscles in the body to gradually weaken. There are currently only very limited treatment options for DMD, so Emily and Alex set up Duchenne UK to change this. 

Since 2012, we have raised more than £27 million to end the devastating impact of DMD.  We fund ground-breaking scientific research to find effective treatments. We’ve developed the infrastructure of DMD clinical trial delivery in the UK. We engage industry and regulators to accelerate access to treatments. And we’re here to support every family affected and ensure that they receive the best possible care. We aim not only to improve quality of live but stop the disease in its tracks. We’re doing it faster too, because this generation of patients can’t wait.

Alex and Emily were awarded OBEs in The King’s Birthday Honours List in 2023 in recognition of their services to charity and to people living with DMD. They, and the dedicated and effective team they have built at Duchenne UK, are now at the forefront of this work in the UK.

An opportunity to join our team!
We have an opportunity to join our team and build on these achievements. We are recruiting for a full-time Fundraising Manager, who will be a key part of our team and play a vital role in helping us achieve our mission.

The successful candidate will be an experienced fundraiser with strong interpersonal and communications skills with the ability to build relationships with a wide variety of individuals. Excellent organisational skills are a must along with being ambitious, driven and passionate about representing Duchenne UK and supporting our mission.

The Fundraising Manager will report to the Director of Fundraising and line manage the Fundraising Assistant. They will work closely the rest of the organisation, including the Communications, Finance and Research Teams as well as having the opportunity to work alongside the CEO and Managing Director.

Working for Duchenne UK

We are a friendly, energetic, and determined team. As we are led by two parents of boys who live with DMD, our team has a very strong feeling of contribution to our mission. 

We prioritise team building and wellness through an annual offsite Team Away Day and an annual offsite Wellness Day, alongside social activity throughout the year.

We operate a hybrid working week, to balance our team-based culture with a positive home-life. In the summer months of July and August, we operate ‘Summer Fridays’, allowing staff to benefit from half days on Fridays to enjoy the long summer weekends.

Job Description

This role plays a key part in advancing the fundraising of Duchenne UK to enable more investment into research, advancing treatments and supporting the DMD community.  A core part of this will be building relationships with key supporters, including our incredible Family and Friends Funds, corporate supporters and community of fundraisers.

You will be central to the development and delivery of key events and campaigns throughout the year to achieve ambitious fundraising targets. You will have budget management responsibilities and provide insight into activities to drive improvements and further success in future years.

The role will contribute to overall fundraising growth; ensuring the guiding engagement and fundraising principles are delivered, and that all fundraising delivers an exceptional and remarkable donor experience to which Duchenne UK prides itself.

Fundraising and business development

• Community
  • Key relationship manager for Duchenne UK Family and Friends Funds, engaging them through fundraising, supporting third party events and providing regular project and charity updates
  • Develop and implement the Family Fund and Community Fundraising stewardship strategy
• Events, Challenge and Campaigns
  • Manage and grow the challenge events portfolio
  • Project manage community events and Duchenne UK campaigns
  • Oversee the whole event process from developing a business case and objectives, to budget, project management and event follow up with relevant agencies and suppliers to deliver events within budget
  • Play a vital role in the delivery of Duchenne UK’s signature event, the Duchenne Dash. Our 24hr London to Paris bike ride raising c.£800k annually.
• Corporate
  • Manage Corporate partnerships, with support from the Fundraising Director
• Stewardship and income development
  • Develop and deepen existing donor relationships, ensuring that the organisation maintains effective communications and good relations with our donors at every level and that they are updated on our work and impact
  • Oversee management of regular giving, including working with the Communications team to promote this type of giving. Provide stewardship to Regular Givers, with support from the Fundraising Assistant.
  • Lead the identification and development of new income sources with the support of the Fundraising team to increase donations, improve the profile of Duchenne UK and enhance our reputation within the donor community; including corporate partnerships, fundraising campaigns, third party activity, challenge events, regular giving and legacy
  • Represent the organisation at meetings with donors and external events
• Monitoring and evaluation
  • Support the development and implementation of the new Sales Force database (launching July 2024)
  • Monthly monitoring and evaluation of fundraising activity
  • Review fundraising and engagement for each Duchenne UK event and campaign with the support of the Fundraising Team.
  • Ensure that accurate and up-to-date information is maintained.

Line Management and Team Working

• Line management of the Fundraising Assistant, including regular 121 meetings and supporting their professional development
• Embody Duchenne UK’s culture of collaboration, inclusivity, support and respect in your ways of working
• Champion the professional integrity of Duchenne UK
• Keep up to date on latest fundraising trends, activities and regulation and provide key updates to the wider team
• Work with colleagues to achieve organisational aims.

Other Requirements

• Occasional working outside of office hours for key events and activities
• Undertaking any other duties which are required and are commensurate with the role of Fundraising Manager

Knowledge and experience; a proven track record of

• Fundraising and event management
• Excellent relationship-building with senior supporters and stakeholders
• Project management
• Creative thinking and an ability to spot an opportunity
• Applying passion and creativity to develop successful funding activities
• Working with other teams to maximise the impact of a project or partnership
• Successfully evaluating the potential worth of projects
• Understanding budgets, setting realistic budgets and delivering activity on budget
• Experience of using and maintaining a fundraising database

Skills and competencies

• Excellent communication skills; both written and oral
• Excellent interpersonal skills
• Ability to build and maintain relationships with supporters
• Excellent organisational skills and an eye for detail
• A knowledge and understanding of the charity and business sector
• An approach which is flexible, innovative and responsive
• Ability to problem solve in a pressurised environment, work autonomously and be very proactive in approach
• A team worker able to share information and maximise opportunities
• Discrete, confident and diplomatic
• Ambitious
• Enthusiastic, can do attitude

Sound like the job for you? We’d love to hear from you!

• 25 days of annual leave + 8 days of public holidays
• Summer Fridays – half days on Fridays in July and August
• Flexible working policy
• Hybrid working
• Standard Employer Pensions contributions after 3 months
• Team wellness day and team away day
• Training and development opportunities

Terms and conditions

• The appointment is subject to satisfactory references and an initial six-month period of probation, during which performance will be regularly reviewed.
• The applicant must have the right to work in the UK and provide relevant ‘right to work’ documentation.
• Relevant training will be provided during induction as well as opportunities to develop your career through experience of different aspects of the charity’s work and working with colleagues on new initiatives.
• The organisation’s hybrid working policy is at the discretion of the line-manager during the first three months of employment, to support the induction process.

Apply for this role

Please send us a copy of your CV by 6th July 2024 along with a cover letter, no longer than two pages, to that includes the following:

1. Why you would like to work for DUK.

2. How your knowledge, experience, skills and competencies align with role of Fundraising Manager at Duchenne UK

Please note that we will be conducting interviews as suitable candidates apply and we are ready to hire if we find the right person before the job ad closes.

About the role

We are looking for someone with experience in facilities and contract management, and the drive and desire to find solutions and complete projects to a high standard. You’ll need to be highly organised and self-motivated, with the ability to multi task. You must be a compelling advocate for the work of the Trust.

This role manages the Trust’s office facilities, ensuring they are safe, clean and support a positive working environment for staff and volunteers. The post holder will manage contracts, striving to secure competitive prices, support with IT alongside the Trust's IT service provider, and identify and coordinate improvements to the Trust buildings. This role also manages the Business Support Officer.

The Facilities Manager role is for a 10 month fixed-term maternity cover with the possibility of an extension. We would consider between 30-37.5 hours per week, worked across 4 or 5 days. Other options may be considered for the right candidate.

Application deadline

9am on Friday 26th July

Interviews:
In order to remain flexible with the summer holiday period, shortlisted candidates will be invited to attend an interview either in person or online during the weeks beginning 5th, 12th or 19th August 2024.

How do we support you?

The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.

In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits. You can find out more on our website.

For more information on the role and the application process, please download a Recruitment Pack. 

About the Trust

Herts and Middlesex Wildlife Trust is a local nature conservation charity. You will be joining the Trust in the year we celebrate our 60th anniversary. Standing up for wildlife is as important now as it has ever been and our aims are to see more land in recovery for nature and more people inspired to take action.

Our staff team is enthusiastic, friendly and committed to making a difference.

Role Title:  Head of Supporter Retention

Salary:  Up to £54,880 (dependent on experience and location)

Location: London/Chard, Somerset

Tenure:  Permanent

ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty.    As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.  

Are you a keen advocate of women and girls’ rights in emergencies? 

Are you a strategic thinker with a proven track record in successful fundraising? 

Do you have extensive experience in a fundraising team management role with a knack for strategic thinking and leadership?

If so, we have an exciting opportunity for you!

ActionAid UK is seeking a dynamic and visionary leader to join our team as the Head of Supporter Retention. In this role, you will be at the forefront of our fundraising strategy, leading a talented team to create impactful campaigns that champion the rights of women and girls through a feminist, antiracist, and anti-discriminatory lens. The successful candidate will be responsible for creating and implementing strategies to retain and engage our supporters, ensuring their continued support for our cause. Drive innovation by challenging the status quo and propelling our fundraising initiatives to new heights, ensuring that our strategies and communications reflect our commitment to social justice and equality- developing and executing campaigns that engage and inspire, utilising diverse fundraising methods and channels.

Some of the key accountabilities of the role will include developing and managing the retention budget, including planning, reporting, and re-forecasting. Providing leadership to the Retention team, supporting them to develop exceptional marketing
campaigns that comply with relevant codes of practice and meet targets as well as creating an environment that promotes best practices and empowers team members to run quality programs. As a key member of our fundraising team, you will have the chance to develop and manage the retention budget, oversee fundraising materials, and work closely with colleagues to ensure successful campaigns. With regular reviews and updates, you will have the chance to constantly improve and strive for positive transformational change. If you have experience in leadership, funding diversification, managing staff, and public speaking, and a passion for making a difference, we want you on our team.

Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.

Additional Information:

Diversity, Equality, Inclusion and Belonging:

Diversity, Inclusion and Belonging are key to our organisational culture.  We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees.  We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities.

AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.

Referencing and Safeguarding:

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.

Working practices:

ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.  

ActionAid UK has a hybrid working policy for many of our roles.  The requirement will vary from team to team and the responsibilities of individual roles.  As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.”  Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.  

Please note that ActionAid UK does not offer fully remote working options.  We encourage you to discuss hybrid working expectations at interview.

Recruitment Processes:

Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.  

If we receive a very high response, we may close the vacancy early and will not accept further submissions.  

About you
You’re passionate about music and want to play a key role in shaping and changing the future of the music industries. You're someone who thrives in community-led environments and enjoys collaborating with and supporting young people.
You’re someone who loves building new relationships and comfortable engaging and growing creative communities.
You’ll have an ear for music and a strong understanding as to what engages young people in and out of music. You’ll have an entrepreneurial spirit that will develop our NextGen Programme through a new stage of growth. Behind the scenes, you’re organised, collaborative, efficient, self-motivated and can work well in a small team that has to punch above its weight.

You may have experience already working in music, working with artists' events, campaigns, or in community management. You may have worked on or with youth-led organisations or platforms engaging directly with young creatives.

About the role
The NextGen Community Producer will play an integral role at Youth Music shaping and developing our support for young adults, particularly helping them to close the gap between learning and earning in music.

You’ll join us at an exciting time as we look to scale up and enhance our community engagement efforts. Building on the foundations established in phase 1 between 2021-2024, your focus will be on increasing participation, and fostering a more cohesive and active community. Your innovative strategies and passion for supporting young creatives will be key to driving deeper connections among members, and creating a compelling offer for the community.

Day-to-day you’ll be programming national events, workshops and networking opportunities; brokering progression opportunities though Youth Music’s industry partners, and recruiting to paid freelance creative roles. The job will involve managing a variety of relationships with young people, playing a central role in developing and leading the NextGen community strategy, and supporting the development of a new brand and user journey for NextGen community members.

Key responsibilities
Programme Development

• Act as the day-to-day lead and point of contact for the Youth Music NextGen Community, representing their voice internally and externally.
• Devise and implement a clear strategy for the continued growth and development of the NextGen Community, with support from the Engagement team.
• Deliver impactful programmes of activities and support that will progress young people into creative careers, broaden their networks, increase their confidence and create access to new opportunities.
• Develop and grow the NextGen Community brand and visual identity, ensuring a clear offer and user journey for those taking part in Youth Music funded projects, and other potential new members.
• Increase the role the community plays in designing and delivering the NextGen programme, aligning with Youth Music’s wider aims and values around youth voice.
• Increase interaction between NextGen Community members.

Events

• Work with the events team to develop, grow and manage our programme of regular NextGen Community events across the country to bring the community together and showcase their talent.
• Develop and manage our programme of events in London in partnership with Young Guns Network (YGN), taking place in the offices of our music industry partners.
• Grow attendance at all NextGen events, working with our Comms and Marketing team to increase awareness and build the profile of the event series.
• Programme and manage all events within set budgets.

Partnerships

• Build and leverage relationships with partners and networks to enhance the offer for the NextGen Community (such as events, performance opportunities, workshops, studio time, content creation, and exclusive offers etc).
• Manage relationships with key corporate partners (such as Levi’s) to support delivery of the NextGen Community activities.
• Build and maintain a pipeline of potential partners to approach, and support wider fundraising efforts within the team.

Recruitment

• Lead on NextGen recruitment for NextGen Community Events and the Youth Music Awards, with support from the Engagement Coordinator. e.g. Create briefs for NextGen roles and be their main point of contact.
• Support recruitment for any other Youth Music or partner opportunities created for the NextGen Community. (e.g. gigs, festivals, activations, focus groups, etc).
• Develop the NextGen talent pool, finding new ways to promote and manage this.
• Create and source relevant national music-related opportunities for Youth Music’s ‘opportunities board’.

NextGen Fund

• Support the marketing and promotion of the NextGen Fund.
• Contribute and support NextGen Fund decision panels.
• Work with our Comms team to ensure that content created through the NextGen Fund is showcased on Youth Music’s social and digital channels. E.g. Sound of the Next Generation playlist.

Demonstrate Impact

• Work with the Insights Team to listen and act on feedback from the NextGen Community. This will be via monitoring, research and consultation that informs the ongoing development and design of the NextGen offer.
• Prepare and present reports on the plans, activities and impact of NextGen Community.
• Share our learning internally and externally at panels, conferences, and through written pieces.

Systems and processes

• Capture NextGen membership on Salesforce so that we have a clear understanding of who is in our community.
• Work with the Database Administrator to improve our systems, processes and user journeys.
• Work with the Comms and Marketing team to ensure the Youth Music website represents and serves the needs of the NextGen Community.

Other

• Ensure all activities are delivered in line with Youth Music’s values with inclusion, diversity, equity and accessibility at their core.
• Be a safeguarding champion, ensuring best practice Safeguarding is embedded throughout our work and all issues and concerns are escalated as appropriate.
• Represent NextGen at events or speaking opportunities and act as an ambassador for Youth Music.
• Ensure budgets are managed effectively, accurate records are kept and invoicing and payments are managed in a timely manner.
• Undertake other tasks that may be requested from time to time that may be consistent with the nature and scope of the role.

Person specification
Essential

• Experience in building and engaging communities in music, creativity or other youth-led spaces, platforms or organisations.
• Strong ability to build new relationships, engage with diverse creative communities, and foster meaningful connections.
• A passion for music and a strong understanding of the UK creative industries and current issues facing young creatives, coupled with a clear desire to create a more equitable industry for the next generation.
• Experience in developing, implementing and growing brands and programmes, particularly those that support young people.
• Experience of working directly with young people, including one-to-one and facilitating or leading groups.
• Proven track record of programming and managing events within budget constraints.
• Excellent organisational skills, with the ability to manage multiple projects simultaneously and deliver on KPIs.
• Experience working in a small, collaborative team environment, demonstrating efficiency and self-motivation.
• Excellent written and verbal communication skills, capable of representing Youth Music and the NextGen community internally and externally.
• Attention to detail and the ability to deal sensitively with confidential personal information.
• A strong commitment to equal opportunities, diversity and inclusion, alongside a working understanding of safeguarding best practices, ensuring a safe and inclusive environment for all participants.

Desirable

• Previous experience working in music, with artists, events, campaigns etc.
• Familiarity with charities and an understanding of how they operate within the music industries.
• Experience in developing a brand, with knowledge of digital and social media strategies to enhance programme visibility and engagement.
• Partnership development - experience in building and maintaining relationships with corporate partners and supporting fundraising efforts.
• Familiarity with Salesforce or similar CRM systems for managing community membership and engagement.
• Comfortable with public speaking and acting as an ambassador at events or conferences.

Director of Research (Maternity Cover)

The My Name’5 Doddie Foundation has a single, clear vision: a world free of Motor Neuron Disease (MND). In the relentless pursuit of this goal, we are committed to funding research projects to accelerate the development of meaningful treatments, focusing on the projects that are most likely to impact people with MND positively.

The Director of Research is a key position in the organisation that leads our research activities, managing a small team as we invest in a prioritised and focused research portfolio. Working alongside the CEO and senior leadership team, you will be responsible for overseeing a research strategy that fits seamlessly with the Foundation’s vision, ensuring we have the expertise and resources required to support our programme and initiatives.

As someone with experience working in a scientific research role, you will have the ability to interpret, analyse and utilise research findings and developments, with a deep understanding of the drug discovery and development landscape. You will be someone who constantly seeks out new research approaches, methodologies and funding models, ensuring that the Foundation remains at the forefront with its innovative practices. Knowledge of the research grants system is essential; we’re looking for someone who can hit the ground running. You will care about the impact of our work, developing an excellent understanding of the MND field and placing those living with MND at the heart of every decision you make, while ensuring all funded projects continue to meet our goals and financial requirements.

Strong communication skills are central to this role. The successful candidate will be comfortable demonstrating our expertise and position in the MND community and communicating developments, insights and critical milestones both internally and externally. Influencing and relationship building will come naturally to you, and you’ll be the kind of person who can work with diverse personalities from a wide variety of professional backgrounds. Playing a key role in championing the Foundation, you will also lead the ambitions of the organisation. Your contribution will be integral to our success.

If you’re proactive, organised and highly motivated to make a material difference for those living with MND, then we would love to hear from you. Come and be part of the cure – no job could be more rewarding.

EMPLOYMENT SPECIALIST ROLES (multiple openings across mild to moderate or severe mental health conditions)

Twining Enterprise supports people across North & West London with mental health challenges to find and sustain work, using the internationally recognized Individual Placement and Support (IPS) approach.

We are now looking to recruit a number of professional and self-motivated Employment Specialists to join our dynamic and high performing teams in Harrow, Hounslow and Hillingdon.  You will provide an employment support service to help people with mental health conditions gain and sustain paid employment.

In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards.  We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing.  We are strongly committed to equality of opportunity in employment and oppose all forms of unlawful or unfair discrimination.

Job title – Employment Specialists (multiple openings across primary and secondary care)

Salary - £29,432 – £32,760

Responsible to – Team Leader

Location – Harrow, Hounslow and Hillingdon

Contract – Permanent, full time

JOB PURPOSE

To inspire people with mental health conditions to progress, and to gain and sustain paid employment.  Some Employment Specialists will support clients with common (mild to moderate) mental health conditions (e.g. anxiety, depression), whilst others will support clients with more severe and enduring mental illness (e.g. schizophrenia, bipolar, personality disorders).

Depending on what clients are right for you to work with, you will either work across the local NHS primary or secondary care network alongside NHS clinicians to secure client referrals.

To work with clients with more serious mental illness, you will need to be comfortable supporting people who have experienced / are experiencing serious mental health challenges, as well as possibly other serious difficulties in their lives.  Although you will receive full training and support, it’s important you are aware of the potential impact this may have on your own mental wellbeing.

All Employment Specialists will follow the 8 principles of IPS, adhere to the IPS Fidelity Scale and achieve monthly targets and KPIs with the required administration and compliance.

Responsibilities and Duties

1. Engage a caseload of clients with mental health problems and establish trusting, collaborative relationships to support them into employment in line with contract targets and IPS fidelity.

2. Assess clients’ employment support needs; implementing and adjusting employment plans as necessary to support each client’s desired outcomes along IPS requirements.

3. Develop and deliver a range of practical services to meet clients’ needs including career guidance, job searching, CV preparation, interview skills, individual coping techniques or work coaching.

4. Build a constant flow of referrals to ensure a dynamic caseload.

5. Conduct weekly employer engagement activity in line with IPS Fidelity.

6. Understand the complex issues a client may face, recognise holistic support needs and work in conjunction with clinical staff.

7. Facilitate access to expert financial advice on welfare benefits and ‘access to work’ resources.

8. Provide support and reasonable adjustments if required, to employed clients to support them to stay and progress in work.

9. As requested, attend clinical team meetings to provide advice and information on employment and IPS.

10. Collaborate with community partners to raise awareness of employment and mental health issues and promote access to the service.

11. Maintain accurate and up to date records of activity and outcomes in line with service requirements, ensuring the IT database is up to date and paperwork compliant.

12. Update and maintain NHS database (IAPTus).

13. Receive regular supervision and training to meet individual, team and organization’s needs.

14. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.

15. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, safeguarding and data protection.

16. Perform other tasks as required by your manager.

PERSON SPECIFICATION

Essential Knowledge, Skills and Abilities we will shortlist you on.

We are also interested in transferable skills and experience which could support your attributes in these areas.

· Understanding and experience of the support needs of people with mental health conditions in finding, returning to/retaining mainstream employment.

· Knowledge and experience of working in a health or social care setting.

· Able to present confidently to external stakeholders and partners at various levels.

· Experience working within a quality assured framework/standards and commitment to adhering to the IPS model of employment support/fidelity and employment retention (training will be provided).

· Experience of effective diary management, prioritising tasks and working to tight deadlines.

· Proven ability to work effectively and be accountable in an outcome-driven environment.

· Strong client needs assessment and action planning and competent in accurate record keeping and casework administration.

· Excellent computer skills including ability to utilise database and Microsoft packages.

· Excellent interpersonal and communication skills with clients (face to face, by telephone and in writing) and as part of a team.

· Ability to think creatively to provide solutions for clients and provide excellent local partnership work.

· Willingness to travel in designated London Borough.

· Knowledge of and commitment to relevant policies, procedures, and standards e.g. Health & Safety, Confidentiality (Data Protection), Equality & Diversity and Sustainable Development, Equality Act 2010 and employment law.

Desirable Experience and Skills

· Experience working in an IPS or employment and disability service.

· Experience working in a mental health setting.

Attitudes

· Positive, professional, and self-motivated

· Dynamic personality, confident engaging with a range of stakeholders to promote the service.

· Strong belief in the value of employment in supporting good mental health.

· Empathetic and person centred.

· Committed to equality of opportunity and diversity.

· Open to feedback and proactive in addressing self-development.

· Proactive in managing one’s own health and wellbeing.

ABOUT TWINING ENTERPRISE

Who we are

Twining Enterprise exists to improve mental wellbeing by supporting people in and into work. Everything we do is aimed at helping people with mental health conditions gain access to the benefits work has to offer.  Our tailored practical employment support doesn’t just help with work-related goals, it improves our clients’ wellbeing and lives.

We are one of London’s leading mental health employment charities. We provide life-changing support to 2,000 Londoners with mental health problems every year.  Our clients regularly tell us that our support has helped them achieve progress they didn’t believe was possible.

How we work

Individual Placement & Support (IPS) is an internationally recognised and evidence-based supported employment intervention.  IPS is regarded as the most effective and efficient way of helping people with mental health issues into competitive and sustainable employment.

Twining was the first non-NHS provider to be awarded Centre of Excellence status for its IPS service in Barnet.

Join the British Small Animal Veterinary Association (BSAVA) and help promote excellence in the veterinary profession.

The role:

The BSAVA is looking for an experienced policy professional in the areas of policy development and legislative change set against a backdrop of a complex and regulated environment. The role operates within a changing landscape dealing with high-profile issues for the sector.

The successful candidate will have the opportunity to shape BSAVA’s policies and national legislation with the aim of influencing outcomes of benefit to the veterinary profession, its clients and the health and welfare of companion animals.

Skills and experience:

We are looking for a self-motivated individual with a track record of success, who can demonstrate excellent understanding of policy-making and legislative change in an unpredictable environment. They will have significant previous experience of working in a policy role, ideally within a life-sciences or a veterinary or human medicine setting.

Experience of working with central government departments along with an understanding of parliamentary processes are preferable for the role. Equally important is the ability to analyse and critique information, formulate evidence-based solutions and accurately convey proposals to influence outcomes.

The successful candidate will be an excellent communicator, with strong written and verbal skills. They will be able to demonstrate effective engagement skills across a diverse range of internal and external stakeholders, including the membership. Diplomacy and political awareness will be essential to ensure successful outcomes. Experience of PR and reputation management as part of the policy-making agenda is desirable.

The candidate must be flexible to work outside of normal office hours depending on the demands of the role which are often driven by the external environment and national events. The role is hybrid, incorporating working from home with travelling to meetings in or around London as required.  Therefore, to facilitate the needs of the role and the organisation, ideally candidates would be located in Bedfordshire, Buckinghamshire, Northamptonshire or Oxfordshire.

Other essential skills include:

· Working knowledge of Microsoft Office, as well as general IT skills

· Exceptional organisational and time management skills

· The ability to work effectively as part of a broader team.

· A flexible approach to work

About the BSAVA:

The BSAVA is a professional membership association which exists to advance care for companion animals. With a membership of more than 11,000 veterinary surgeons, vet nurses and students, we work in the UK and internationally to promote excellence in small animal practice through education and science, by facilitating training, conducting research, and developing policy. Each year we deliver numerous education courses, host a large small-animal Congress, and publish books, manuals, apps, and magazines. 

This post sits within the Policy and (Corporate) Communications Department and reports to the Head of Department.

Our reward package for this role includes a basic salary of between £43,000 - £48,000 per annum (depending on experience). In addition, we offer employer pension contributions starting at 7% and increasing up to 10% with length of service.

We also offer:

· Holiday starting at 25 days (plus bank holidays) rising by 1 day each year up to 28 days, plus a further entitlement of an additional one day every 5 years of service.

· Enhanced pay for maternity, paternity, adoption and other family-related leave.

· Life assurance of 3 x annual salary.

· Support for hybrid working for our employees, meaning you can work at home subject to agreement and we also have a comprehensive Flexible Working Policy.

· Access to a free legal helpline where you can ask our specialist lawyers for legal advice on an array of topics.

· Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and a network of mental health first aiders. Plus, enhanced Company sick pay, access to private medical insurance upon completion of 12 months’ service, occupational health service and annual flu vaccinations.

· Optional Bupa dental plan.

· Training and development.

· Free onsite parking, and for those who wish to cycle, we offer a cycle to work scheme which provides a discounted purchase of a bicycle and accessories for healthy, low carbon travel.

· Last but by no means least, we have regular social activities and events for those who wish to participate!

And we are:

Community friendly – offering a day’s paid leave to volunteer for a charity or not for profit organisation.

 Committed to supporting sustainability in our work and in the veterinary profession.  The Association has completed a certified carbon audit and has been awarded silver accreditation with Investors in the Environment.

So, if you are bold and innovative, strive for excellence whilst taking ownership and accountability of your work, show passion for what you do and work effectively in a team – then you’ll be a great fit for the Association, and we would love to hear from you.

At Winston’s Wish we have been on a journey over the last few years – since Covid-19 we have transitioned to an online delivery, and we’re not going back.  We are listening to the voices of the bereaved young people that we are here to support and designing services that are right for them. 

We have raised the profile of data in all areas of our organisation and are always looking at ways to achieve ongoing improvements to our ways of working and our outcomes for the children that we are here to serve.

The Database Manager position is an exciting new opportunity to work alongside the Head of Salesforce to develop a solid foundation working with the world’s largest integrated CRM platform, Salesforce.  Winston’s Wish is currently leveraging various Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud, and Non-Profit Success Pack. Additionally, we are investing in Marketing Cloud and AI in the upcoming year as part of our strategic shift towards a 'digital first' approach. 

We’re looking for someone with an ability to use their initiative to get things done, an enthusiasm for quality improvement with a keen eye for detail and someone with compassion and empathy for those affected by bereavement.  Whether you’re already a certified Salesforce Administrator or have lots of experience maintaining Salesforce but are yet to obtain the certification, we’d like to hear from you.  

Join us in this dynamic phase of growth and contribute to our mission of providing meaningful support to those navigating the challenges of loss. 

Main Responsibilities  

What you'll do: 

• You’ll be our 'go-to’ person for Salesforce end users; 
• Support the day-to-day platform administrative functions and configuration including user management, permissions, sharing rules, objects, fields, page layouts, record types, custom settings, reports & dashboards;
• Working on declarative development utilising Flows, custom objects, workflows, validation rules and security configuration; 
• Support day-to-day user queries; 
• Proactive system maintenance including keeping up with Salesforce releases, features and best practices; 
• Data management to improve Salesforce data quality, implementing rules and automation as needed; 
• Collaborate with Fundraising, Bereavement Services and Marketing & Communications to gather and analyse business requirements and translate into scalable solutions; 
• Provide ongoing user training and create training materials/technical documentation as needed; 
• Communication of any platform changes to end users and stakeholders; 
• Implement and enforce security best practices to protect sensitive data; 
• Ensure compliance with relevant data protection regulations and internal policies; 
• Account manage our outsourced Salesforce & IT partner support companies.

All Staff

• Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities. 
• Promote equality of opportunity and diversity in accordance with Winston’s Wish policy. 
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).    
• Work to objectives, targets and work plans agreed with your line manager. 
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required. 
• Take an active part in the Quarterly review process and participate in training agreed with your line manager. 
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy. 

Person Specification

If you’re aligned with our values, excited about the opportunity and really good at what you do (even if you don’t tick all the boxes) apply anyway! 

• Certified Salesforce Administrator with at least 1 years’ experience or someone with 1 years’ experience of working in Salesforce at an administrator level (but would like to achieve the Salesforce Administrator Certification); 
• Confident using DataLoader to manage imports and exports of data; 
• Demonstrated experience implementing Salesforce configuration changes including (but not limited to): Flow, fields, page layouts, record types, custom settings, dashboards and reports; 
• Excellent relationship-building and communication skills and ability to liaise with stakeholders at all levels; 
• A proactive attitude to implementing best practice solutions; 
• Demonstrates enthusiasm towards continued personal/professional development; 
• Hands-on experience with either Service Cloud, Experience Cloud, Sales Cloud, NPSP and/or FormAssembly, don’t worry if you haven’t got experience of all of them; 
• Excellent verbal communication skills, with the ability to communicate clearly, effectively and appropriately with colleagues at all levels. 

Additional information, if you are yet to obtain the Salesforce Administrator Certification 

• During the first 6 months, time will be allocated to self-learning/self-development via Salesforce’s Trailhead learning platform and other resources;
• After 6-12 months, Winston’s Wish will support you through the Salesforce Administrator Certification Examination. 

Recruitment Timetable 

Application deadline: 19th July at 5pm 

Telephone conversation to take place: 24th and 25th July 

Interview by Zoom to take place: 29th or 31st July 

Interview location: Zoom 

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.