Communication Manager Jobs in Bermondsey, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Legal Advisor (Commissioner Contracts/Housing)
Commercial Contracts Lawyer (for Commissioner contracts and housing agreements in the social care sector)
We have an exciting full-time, permanent opportunity for a Senior Legal Advisor to join our Legal Services Team. A small, dedicated team of Lawyers central to the work of a national charity across England, Wales and Northern Ireland. They work closely with the Teams and Directorates across the organisation to ensure that they operate safely and securely, and providing advice on complex issues.
The charity offers flexibility about where the role is undertaken. For this role, a presence in Peterborough is preferable where possible, but the individual would be required to attend team meetings in the Peterborough office once a month. Occasionally, it will be necessary to travel nationwide.
The Senior Legal Advisor will provide high quality commercial contract drafting; advice and assistance to support the Personal Support (PS) Service Teams with the tendering and contracting process; working with different Commissioning Authorities of Social Care Services; and with the provision of suitable housing agreements
The Senior Legal Advisor will be required to review the tenders and contract terms in relation to the majority of PS contracts , some of which are multi million pound framework agreements, and put in place Direct Funding Contracts. In relation to Housing arrangements, the candidate will review and advise on Service Level Agreements (SLAs) and Housing Management Agreements (HMAs) with Housing Associations and other Housing Providers.
Qualifications required:
For this role you would need to be a Solicitor or Barrister qualified to practise in England (or comparable jurisdiction) preferably holding a practising certificate. Previous in-house experience would be viewed positively.
Essential key skills, experience & abilities required for this role:
· 5+ years PQE and experience in commercial contract law,
· Excellent drafting and negotiation skills
· Solid awareness of GDPR provisions
· Experience and good technical expertise with Commissioner contracts and in a similar role would be beneficial
· Experience and good technical expertise with social housing provider agreements (SLAs and HMAs) would be beneficial
· Analytical thinker and problem-solving skills.
· Confident and effective communicator across all levels and understand how to share insights with stakeholders.
· Excellent time management and communication skills and strong collaborator
· Dynamic self-starter with a sound ability to manage your own
· Commercially pragmatic, able to succinctly evaluate complex issues and deliver clear, focused advice
If this role sounds like the move that you were looking for then please provide an up to date CV that demonstrates all your skills and experiences relevant for this role and tell us why you want to join the team.
The charity are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles. To find out more about the scheme please visit the direct gov website.
The charity are an equitable, diverse and inclusive organisation and particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
An initial ‘informal conversation’ call for those shortlisted will take place with the hiring manager on the 9th October. First stage interviews are being held Via TEAMS on 16th October.
*We are also advertising for a Senior Legal Advisor to cover Procurement and Fundraising. If you would like to be considered for that also, please complete another application on the vacancy.*
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
· 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
· Service related sick pay when 6 month probation is completed
· Eligibility to join the Pension Plan where the organisation matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months.
· Membership of the Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
· Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
· Interest free season ticket loans
· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more
· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
· Free access to round the clock employee assistance program for advice and support
· Quarterly award scheme and recognition at every 5 years through the YouRock program
· Access to award winning training and development
*T&C's apply based on contract
About the organisation
The charity works in partnership with people with a learning disability, and all services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. This charity can give you that. You will have opportunities to develop as a person, colleague, leader and activist. They want to make you feel inspired to reach your potential.
Their work includes;
· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
· providing advice through our help lines and web sites
· campaigning for the changes that people with a learning disability want
I am thrilled to be working with The Anne Frank Trust who are seeking a dedicated and enthusiastic Philanthropy Officer to join their team and help advance their mission of empowering young people to challenge all forms of discrimination.
Philanthropy Officer
Salary: £30,500 FTE per year (including London weighting)
Location: Hybrid / London office (located in Kentish Town)
Permanent
Full-time: (37.5 hours per week), with occasional evening/ weekend activities.
Hybrid working: 2 days in the office per week
Some travel required
Do you have a burning passion for making a positive impact in the world? Do you believe in the transformative power of education in combating prejudice and discrimination?
About the Charity
At the Anne Frank Trust, they are singularly focused on educating young people to develop positive attitudes towards their diverse peers. By sharing the inspiring story of Anne Frank, they motivate young people to become peer educators and champions for equality, impacting over 100,000 pupils annually.
The Anne Frank Trust was founded by members of the Jewish community and comprises a diverse team that extends its reach to all communities, aiming to challenge prejudice in every form. Their programs have yielded remarkably successful outcomes, with 87.6% of participants reporting more positive attitudes towards at least one other group of people different from themselves.
The Role
In this role, no day is the same. You will be involved in various exciting projects and campaigns to mark upcoming milestones. As the Research and Philanthropy Officer, your responsibilities will include managing a portfolio of funders, developing high-quality funding proposals, reports, and thank-you communications. Collaboration with the Philanthropy Manager and the wider team to achieve fundraising goals will also be vital.
What We're Looking For
We are seeking individuals with proven success in writing grant applications and conducting desk-based research, along with exceptional writing, research, and organisational skills. Self-motivation, enthusiasm, and a commitment to equity, diversity, and inclusion are essential, as well as a passion for fundraising and the work of the Anne Frank Trust.
As part of our EDI commitment, we do need all candidates to be comfortable with the International Holocaust Remembrance Alliance definition of antisemitism with all its examples.
Please refer to the Holocaust Remembrance resource and the working definition of anti-semitism and ensure you read this before proceeding to apply.
The application process is CV and Supporting Statement. In the first instance, please send your updated CV to Katharine at Charity People for more information or contact Katharine for an informal confidential chat about the role and to hear more about the next steps. As this role has been live before we are operating on a rolling basis so do get in touch asap as the role may close early.
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Salary: £34,085.47 (plus London Weighting of £5,023.71 if applicable)
Location: Remote, office based or flexible working
Contract: Permanent
Hours: Full time 37.5 hours
Closing date:Thursday the 10th of October at 11:30pm
Are you passionate about engaging supporters, being audience-led, and building outstanding supporter journeys, with a proven track record of working on projects and campaigns to engage, retain and develop supporters or customers across a range of direct marketing and digital channels? Then join Shelter as Senior Direct Marketing Executive in our Retention team and you could soon be putting your skills and experience to excellent use at the heart of our Individual Giving team.
About the role
This pivotal role will see you working with colleagues across the IG team and with wider fundraising colleagues to deliver the Individual Giving (IG) and Retention strategies, working to:
- Increase lifetime value of cash, regular giving and lottery supporters
- Manage key projects and exceptional fundraising campaigns with significant income and expenditure targets
- Give supporters more control of how they give, when we contact them and the content that will mean most to them at their stage in their supporter journey.
- Make sure that each campaign builds strong supporter relationships and long-term commitment to Shelter
- Develop inspiring multi-channel integrated campaigns to create accurate, consistent and engaging experiences at every supporter touchpoint.
- You’ll have the opportunity to deliver audience-led new product and propositions to engage and retain supporters in innovative ways.
- You’ll work across teams as part of our matrix colleague, collaborating on new strategies for creating
- Manage budgets for individual campaigns and help with forecasting income and expenditure targets
About you
Passionate about outstanding supporter experiences and maximising income opportunities, you have demonstrated experience of direct marketing and digital channels such as direct mail, SMS, telemarketing and email.
You’re also used to optimising and reviewing campaigns and aren’t afraid to share both failures and successes. You’ll be highly collaborative, flexible and diplomatic in your approach to managing internal and external stakeholders to deliver results.
What’s more, you excel in analysis and intelligent use of data, are great at utilising insight, including the motivations, interests and behaviours of supporters to guide decisions and have a demonstrated knowledge of project management and development, and will be able to manage multiple projects at once.
You’re happy to challenge the status quo and introduce new ideas, methods and processes too, like to horizon scan and keep ahead of emerging trends and are comfortable working in matrix teams.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Our Individual Giving team sits within our successful, growing Income Generation directorate and consists of three programmes - Supporter Acquisition, Direct Dialogue and Supporter Retention and Development. Together, we deliver a diverse programme of work with ambitious income targets that support our organisational strategy, across cash, regular giving and lottery products. We’ve grown quite a bit over the past few years and benefitted from both investment and opportunity for innovation. That’s resulted in us generating over £20m of unrestricted income every year. We’re also welcoming and supportive, firmly believe in developing our people and can offer you every opportunity to progress.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert approximately 1 page in length, following the STAR format, and ensure you demonstrate how you address the following behaviours listed below throughout your responses:
- We enable decision making
- We create change and align behind our strategy
- We are open to risks and learning from our experiences
Any applications submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter.
We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Role: Finance Officer
Duration: Approx. 3-4 months (September to January)
Hours: 35 per week
Hybrid Working: 2 days a week in the central London office, with more time in the office during training.
Salary: £26K - £30K
Are you passionate about making a difference? We are on the lookout for a detail-oriented and dedicated Finance Officer to join a leading charity that empowers young people and changes lives. In this key role, you will help manage and process their income, working with the CRM database Raiser’s Edge to ensure all donations are handled efficiently and accurately.
As the Finance Officer, you'll be working closely with both the Finance and Fundraising teams, ensuring seamless income reconciliation and supporting the ongoing development of a new CRM system launching in February 2025.
What You’ll Do:
- Administer and process all incoming donations, including from their website, postal, phone, and third-party platforms like JustGiving and Enthuse.
- Collaborate with teams to ensure donations are coded correctly and help prepare Gift Aid claims.
- Provide top-notch supporter care, managing donor correspondence and maintaining donor records.
- Assist with the design and maintenance of the CRM database for effective data selection and reporting.
- Support the Finance Team with income reconciliation and administrative duties.
What We’re Looking For:
- A motivated individual with exceptional attention to detail and the ability to spot inconsistencies.
- A strong team player who can manage their workload efficiently and meet deadlines.
- A passion for working with CRM systems, with experience using Raiser’s Edge being a bonus.
- An enthusiastic communicator who can engage colleagues in the effective use of the database.
If you thrive in a dynamic environment and are committed to delivering high-quality work, we’d love to hear from you.
CIEH is seeking to encourage a culture of governance that promotes openness, transparency, integrity, values diversity, is compliant, accountable and responsive.
The Governance Advisor will:
- Advise CIEH's Board and Committees in line with the governance framework and statutory and regulatory requirements.
- Provide high quality, professional governance services as well as support successful AGMs and elections.
- Work across a full range of governance activities, leading on identifying and delivering opportunities to improve the effectiveness and efficiency of our governance.
- Provide support for fitness to practice cases and act as hearing co-ordinator to fitness to practice panels.
The contract will be for a period of 3 years, commencing January 2025. As such, the salary noted above does not apply, fees will be agreed as part of the Invitation To Tender (ITT) process. Further details of the ITT Governance Advisor role, including how to apply, can be found in Application resources section below.
The client requests no contact from agencies or media sales.
Do you want to grow the profile of a leading charity which directly helps people experiencing homelessness?
We are looking for an Assistant Head of Public Engagement (Brand and Marketing) to join our Public Engagement team. This team aims to grow income from the general public to support our vital homelessness services, with activity spanning all stage of the supporter journey through awareness, engagement, donating and loyalty.
St Mungo’s is a leading homelessness charity, and we want to grow public awareness of our work. The Assistant Head of Public Engagement (Brand and Marketing) will lead work to drive increased awareness of St Mungo’s, supporting growth in fundraising income from the general public.
This role will be vital in driving public awareness and engagement with St Mungo’s and our work, to end homelessness and rebuild lives. In this role you will:
- Develop and implement a strategy to drive brand growth, to support an annual income target of £8.5m in Public Engagement, and year on year income growth across fundraising teams.
- Lead the Brand and Marketing team to develop and deliver brand marketing campaigns, strategy and content for social media and owned channels, brand research and overall brand execution across Fundraising and Communications.
- Be responsible for the execution of visual brand and tone of voice across public communications.
This is an exciting time to join our team, building on a recent rebrand, a new brand marketing campaign and a newly established programme of brand research and impact monitoring. The role reports to the Head of Public Engagement and sits within the Fundraising and Communications directorate.
About you
We are looking for someone who is proactive and ambitious, and who wants to lead the strategic development and growth of a brand marketing programme. We encourage you to apply if:
- You work well with others at all levels of an organisation, including providing supportive line management, offering expertise to support colleagues, and engaging senior leaders with high profile activity.
- You want to be part of a creative team, committed to testing new ideas and ways of engaging the public with our work.
- You can bring your experience of leading busy brand and marketing team(s) and your ability to use data Able to use data, insight and/or sector best practice to create proposals and strategies.
- You have a genuine interest and commitment to tackling homelessness and ending rough sleeping.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
Closing date: 10am on 7 October 2024
Interview and assessments on: 17-18 October 2024
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Harris Hill are delighted to be working with a medical research charity to recruit a Senior Individual Giving Officer. The Senior Individual Giving Officer will deliver and support the Individual Giving programme, which includes direct marketing fundraising campaigns and communications, through multiple channels.
You will work on creating Individual Giving appeals, writing compelling communications which will inspire and drive income. The ideal candidate will have experience of working in a charity environment, and be able to manage multiple projects simultaneously.
This charity are investing in technology to ensure they are able to use a data driven impactful approach to their donors, and are keen for someone to employ a test and learn approach to develop their successful programme further, meaning excellent development opportunities for the right candidate.
Key responsibilities will include;
- Managing direct marketing campaigns in a charity environment.
- Leading projects from start to finish.
- Creating compelling and professional communications for a variety of audiences and channels.
- Analysing campaign results and using insight to optimise future campaigns.
- Collaborative working with multiple internal and external partners to deliver campaigns.
This is a full time, hybrid working position, requiring 1 team working day per week in the North London office.
This position is available now so will be interviewing candidates on a rolling basis, so please don’t delay your application. Please apply below now with your CV and a consultant will be in touch to discuss your application further.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Harris Hill are excited to be working with a fantastic health-focussed membership organisation in their search for a Senior Education Officer.
Location: London. Hybrid working (2 days office-based)
Salary: £30,000 - £36,000
As Senior Education Officer you will support the development, delivery and evaluation of the Society’s education programme. This includes organising online and in person training sessions and coordinating the development and maintenance of online education resource.
Key responsibilities include:
- Maintaining an overview of Society education projects and providing input as required
- Playing a key role in the development and delivery of the Society’s education programmes (online and in person events, online learning resources). This includes preparation of minutes and agendas, following up on action points and organising committee meetings as well as administering the events programme.
- Working on developing the e-learning platform and ensuring that the education pages of the website are kept up to date, working with editors to approve and add images and case reports, including the adding of internal and external meetings and new educational resources.
- Dealing with phone and email queries related to education and events.
- Acting as the main interface between the Committee and the professional conference organiser.
- Supporting the production of the Annual Scientific Meeting for example proofreading of documents, and user acceptance testing of online functionality such as registration and abstract systems, interactive programme and conference app.
The successful candidate will have experience in project management, event logistics and management, both online and in person and will be happy working with third party suppliers, as well as volunteers, with the ability to work with a diverse range of people at all levels. Excellent written and verbal communication skills are key as is experience of CMS and updating websites. Experience working with e-learning platforms/LMS would be beneficial but is not crucial.
CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!
Please note, only successful candidates will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Are you passionate about all things compliance?
Do you want to make a difference in enhancing business processes, championing best practice?
Would you thrive supporting and enabling others to deliver high-quality legally and regulatory compliant services and functions?
If so, then this is the role for you!
Our Business Compliance Officer role sits within the Alzheimer’s Society Dementia Support & Partnerships Directorate, responsible for the delivery of the Society’s information, advice and support services, through a network of volunteers and employees, and reports to the directorate Business Manager. It is a critical role within a complex and multi-faceted environment, to ensure that the whole directorate has well designed and embedded business processes relating to its regulatory, contractual, and legal requirements as well as enabling an understanding of relevant controls and assurance activities that relate to internal policies, procedures, and best practice guidance.
About the role:
- Designing, implementing, and monitoring the required processes in line with our legal and regulatory obligations, such as the overseeing the timely review of information assets, and emergency contact lists.
- Overseeing the directorate control of documented information, including policy, procedures, guidance.
- Delivering robust governance arrangements in record management processes, and health and safety requirements.
- Work alongside internal colleagues to maintain understanding and improvements in core learning requirements; and readiness for annual governance reporting such as liaising with branding and design.
About you:
- Experience of developing and monitoring business process relating to legal and/or regulatory compliance across a multi-faceted environment.
- Previously worked with records and information management and be able to articulate clearly how you have successfully delivered improvements and designs in this area.
- Able to engage and motivate others, with a strong sense and understanding that the commitment for a healthy, safe, and successful environment is through a culture where everyone understands their responsibilities and is fully enabled to carry these out confidently and competently.
- Possess the ability and confidence at delivering to a range of audiences, delivering workshops or other enabling spaces, with both verbal and written communication
- Someone with attention to detail, methodical and able to create innovative processes that engage others.
- Ability to work within a team, supporting colleagues, collaborating with others to find solutions.
- Able to meet deadlines, to plan ahead and prioritise effectively, and deliver to timescales.
Closing date: 4th October 2024
Interview date: 30th and 31st October 2024
About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.
There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.
At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The National Literacy Trust are unwavering in their commitment to enhance the reading, writing, speaking and listening skills of children and young people, equipping them for success in school, work and life.
The charity’s multifaceted work encompasses short-term impact and campaigning for long-term, systemic change in pursuit of equal access to the transformative power of literacy. By addressing the root causes of low literacy and fostering a society that values and nurtures literacy skills, children’s potential can be unlocked, enabling them to realise their aspirations.
As Trusts and Statutory Executive, you will work alongside a supportive team including the Fundraising Manager and Senior Fundraising Manager, and you will be overseen by the Head of Trusts and Statutory. You will support the team with key stakeholders such as Paul Hamlyn Foundation, Garfield Weston, Esmée Fairbairn Foundation, Comic Relief, and Arts Council England.
This is an excellent role where you’ll manage your own portfolio of trusts and statutory supporters at 4-5 figure level and given exposure to manage 6 figure accounts. You’ll be a key member in the team in cultivating high-value relationships to generate income for various programmes to support the National Literacy Trust.
As Trusts and Statutory Executive, you will:
- Manage a portfolio of trust and statutory funders at 4-5 figure level supporting a team target of £6m
- Research, identify and cultivate new charitable trust grant funders to build the funding pipeline
- Manage and grow an existing pipeline of charitable trusts, with a focus on increasing grant giving
- Lead on small and medium-value funding applications and reapplications across NLT’s programmes
Ideal skills and experience:
- Fundraising experience in trusts, corporate, community development, education or health charity
- Knowledge of fundraising principles, and the relationship between prospecting, cultivation, application and stewardship to secure regular and multi-annual grants
- Excellent written and spoken communications, including attention to detail and ability to write a compelling case’s for support
- Experience of building strong relationships and working collaboratively
Benefits include:
- 39 days of annual leave per year (pro rata for part-time staff), made up of 28 days’ annual leave plus the closure of the office on all bank holidays and from Christmas Day to New Year’s Day inclusive
- Enhanced maternity, adoption and shared parental leave and pay policy – after 1 year of service, employees are entitled to 12 weeks on half pay in additional to statutory entitlements, with two weeks of paternity leave at full pay (subject to qualifying criteria).
- Cycle to Work scheme
- Employee assistance programme
- Free eye tests and discounted glasses
- Shopping and leisure venue discounts
- Discounted gym membership, dental plans and health assessments
Expert recruitment for fundraisers and charities.
We are recruiting for a well know animal charity for temporary full time Supporter care officer based in central London, this post is for 6 months initially.
Brief overview of role
To play a key role as part of a busy Supporter Care team delivering outstanding multi-channel services to existing and potential supporters and donors, through the provision of high-quality supporter care, donation and fulfilment services.
To work closely with other fundraising teams and stakeholders to deliver an excellent service to a variety of supporters, including delivering fundraising stewardship activities.
The Role
To respond to donor and potential donor enquiries through multiple channels with the aim of complete supporter satisfaction and, encouraging supporters to retain or increase their support
To respond in appropriate tone and style in a timely manner with accurate information, following agreed contact structures and completing the necessary administration, such as collecting a donation or adding information onto the database
To take inbound and make outbound telephone calls/emails as required to new supporters, follow up queries, address concerns, verify details or thank donors.
To retain and manage information needed for contact management, using appropriate resources and reference materials, including preparing and sending briefs to the rest of the team and agencies/suppliers
To handle complaints from a variety of sources and respond sensitively and in line with agreed quality objectives
To contribute to the teams objectives by actively taking part in, or leading on specific projects
To recognise fundraising opportunities and promote them amongst the charitys supporters
The Candidate
Experience of working in a fundraising customer service environment, delivering stewardship activities, asking people for money, and understanding the importance of delivering excellent customer care
IT literate, across all standard Office software with experience of using databases and data collection.
Excellent call handling skills and the ability to respectfully, honestly and transparently adjust communication to different audiences, recognising the importance of diversity.
Excellent interpersonal and communication skills both written and oral.
Highly accurate with excellent attention to detail and ability to problem solve effectively.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A little about us
We are one of the largest providers of mental health services to schools in London. We also provide early years education and family support, including offering emergency assistance for families in crisis. This work makes a real difference to thousands of children and families each year.
Our values
We work with children and families of all faiths and none; our sole aim is to help those in greatest need so they can overcome the challenges they face and achieve their potential. Our work is underpinned by our core values of integrity, compassion, inclusion and partnership.
About the role
This is an exciting opportunity to join our friendly team and use your fundraising experience to make a real difference to the lives of vulnerable children and families. As Head of Fundraising, you will lead a team of two fundraisers to develop relationships and generate income from charitable trusts, statutory sources, individuals, schools and parishes.
This is a diverse and rewarding role where you can work closely with our project teams and see the direct impact of your efforts. The fundraising team is also actively involved in service delivery and this role will be instrumental in helping to distribute gifts and food to hundreds of disadvantaged families at Christmas, as well as helping families in crisis via our Crisis Funds.
You will also play an important role in the senior management team, helping to shape the charity’s overall strategic direction and ensure that many more disadvantaged children and families can access the support they need and have hope of a better future.
What we are looking for
We are looking for someone with at least four years’ fundraising experience who is keen to use their skills to help CCS grow our income. A proactive and flexible approach is also a must! The successful candidate will:
- Have a proven track record of securing income in excess of £300,000 p.a.
- Have experience of managing a team
- Be an effective communicator
- Have excellent interpersonal skills and the ability to develop strong working relationships with colleagues and supporters.
What you will get in return
- Generous annual leave allowance of 35 days p.a. plus bank holidays
- 11% employer pension contribution
- Access to a staff Health Plan and Employee Assistance Programme
- The opportunity to wake up each morning and feel you are making a positive difference!
Location
Lovely office at 73 St Charles Square, London. W10 6EJ (private off-street parking is available for staff). Hybrid working options considered, with the expectation staff attend the office at least two or three days per week.
Application process
We are actively interviewing for this role so please submit your CV and covering letter as soon as possible.
Please ensure you include a concise cover letter that clearly sets out why your skills and experience make you suitable for this role and what motivated you to apply.
Please ensure you include a concise cover letter that clearly sets out why your skills and experience make you suitable for this role and what motivated you to apply.
We are working with a national charity with a clear vision of a society where care and support maximises people's choices, removes social inequality, and enables people to live fulfilling, safe and healthy lives. We are looking for an outstanding, temporary PA to work remotely on an ongoing temp contract with scope to become permanent. Occasional visits to the London office are required once a month.
The Personal Assistant to the CEO is the first point of contact for general CEO queries, and will be responsible for managing the CEO’s diary, coordinating and scheduling meetings and ensuring effective time management. The role holder will need to attend various meetings including internal management, staff, board and committees, to take clear, concise and succinct minutes and actions, ensuring appropriate follow-up is completed. The role holder will need to be a strong communicator, with attention to detail and discretion an essential criteria.
- Manage the CEO’s calendar, appointments and meetings
- Coordinate and arrange internal and external meetings, including management, board and committee meetings, ensuring timely preparation of the agendas and supporting meeting papers
- Attend meetings to capture, clear and succinct minutes and actions (at least one meeting per month, will be held physically in London)
- Pro-actively follow up on meeting actions to ensure associated deadlines are met
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
We're the UK's leading bowel cancer charity. We're determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have around 90 staff based in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
Job summary
The Supporter Care Assistant is the first point of contact for supporters. They’re key to making sure everyone fundraising for us feels supported and appreciated through excellent communication. This is a great first job in fundraising for someone looking to build a career.
The right candidate will love building relationships, have excellent attention to detail and enjoy working through processes. You’ll be able to manage a busy workload which depends on meeting deadlines and be a team player with excellent communication and people skills. Above all you’ll have a real desire to make a difference to the lives of people affected by bowel cancer.
Closing date: Monday 30 September, 9am
Interviews: Wednesday 9 October 2024
Please apply by sending your CV accompanied by a cover letter (no more than two A4 pages) which explains your interest in this role, addresses how you meet the person specification, and demonstrate how your experience and knowledge fulfil the criteria. If you'd like an informal chat about this role please contact Karina Norton-Amor, Events Manager.
Safeguarding
Safeguarding is everyone's responsibility and we're committed to safeguarding children, young people and vulnerable adults, we expect all staff and volunteers to share this commitment. Successful candidates may be subject to either a satisfactory basic or enhanced disclosure from the Disclosure and Barring Service (DBS) dependent upon role.
Interviews: Weds 9 Oct
The client requests no contact from agencies or media sales.
We’re thrilled to be working with Herts Young Homelessness to recruit an Individual Giving Officer to join their small, dedicated team.
Herts Young Homelessness works with 16–24-year-olds who are homeless, or at risk of homelessness and those whose families are at risk of relationship breakdown. Their services empower young people to deal with the difficult situations in their lives, giving them the ability and confidence to 'do it themselves' and ultimately find stability.
The postholder will manage a portfolio of individual donors, providing excellent stewardship through meaningful engagement and thoughtful communications. You’ll work closely with the Head of Fundraising and Communications and the Events Officer to achieve a team target of £453,000.
To succeed in the role of Individual Giving Officer, you will need:
- An understanding of support acquisition and retention, supporter journey development and motivations for giving
- Experience of using a CRM database to support relationship management
- Understanding of developing fundraising or communication initiatives or campaigns
Salary: £28,000 - £30,000
Contract: Permanent
Location: Hatfield, Hertfordshire
Deadline: ASAP
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.