Communication jobs
About the role
Do you want to lead teams that bring the Isle of Man’s rich heritage to life?
We are looking for an exceptional leader to join Manx National Heritage (MNH) as Visitor Services Manager, this exciting position has responsibility for delivering an outstanding experience across all MNH principal visitor admission sites.
To excel in this post, you will be motivated by delivering the very best customer service while striving to achieve stretching targets. You will actively promote ways for visitors to support MNH in our important work as a charity conserving, protecting and promoting the heritage of this unique Island nation.
A workplace that invests in you
✔ A competitive salary that increases each 12 months until you reach the salary maximum.
✔ A generous annual leave entitlement, a Privilege Day and 10 Bank Holidays; your annual leave will increase after your first year and again after your third year.
✔ Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements: the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.
✔ Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development.
✔ Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and sign-posting on a wide range of issues.
✔ Ability to apply for an unpaid career break after 3 years’ service.
✔ Access to the Isle of Man Public Service Cycle to Work scheme after your first year of employment.
✔ A relocation package of up to £3,500 based on receipts is available for this role. role.
Making the Isle of Man your new home
A hidden gem in the Irish Sea, the Isle of Man boasts an extensive coastline, stunning natural landscapes and unspoilt beaches. There are an abundance of opportunities and lots of places to discover!
You can visit our great cafes, bars and restaurants, and become part of the Island’s close-knit community. The island is well connected to the UK with quick, direct flights and ferries to many destinations.
Want to find out more about Island life? Visit www.locate.im to find out why you should make your move to the Isle of Man!
Working for the Isle of Man Public Service
We are the largest employer on the island delivering a diverse range of services to the people of the Isle of Man. We care, nurture and value our employees’ wellbeing, development and career and place great importance on rewarding the commitment by our wonderful employees.
We support and promote flexible working, recognising the importance of working flexibly around your life and commitments and the benefits in improving work-life balance. We are happy to discuss flexible working arrangements where possible and if interested you should discuss this with the Recruiting Manager.
The Isle of Man Public Service is committed to creating an inclusive culture that celebrates equality, diversity and inclusion. We understand how a wide range of views and experiences can benefit us as we work together for the Isle of Man.
Your candidate experience is important to us. As a proud member of The Circle Back Initiative, we commit to respond to every applicant that applies for an Isle of Man Public Service role.
Things to note
A basic police check is required for this post, which the Isle of Man Government will cover the cost of for you.
Ready to apply?
For more information, please contact Pauline.Wall @ mnh. im
The closing date for this role is midnight on 27 April 2025.
To find out more and apply, visit our website via the button below.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Partnership Executive
Do you want to be part of a passionate team and help support a lifesaving cause? If so then read on for more details as to how you can work for our Charity!
As part of Midland Air Ambulance Charity’s (MAAC) corporate team, the Corporate Partnership Executive is responsible for taking a proactive approach to raising the profile of the charity and deepening relationships with businesses in the communities we serve.
You will provide support to the Senior Partnership Executive and the wider team helping to implement the corporate fundraising strategy via in person and online engagement methods, leading on activity within Staffordshire.
Your focus will be to ensure income growth from corporate sources and activity comprising of new business development, account management and affinity partnerships. As a longstanding charity, we have established networks in place, however alongside this the post holder will need to innovate and develop new ways of working in line with the ever-changing external environment (i.e., global/national trends, corporate best practise such as CSR and ESG) as well as in response to opportunities and challenges happening in the south of our region.
#Corporate_Partnership_Executive #Corporate_Partnerships #Staffordshire #Partnerships #Corporate_Fundraising #Fundraising
We are committed to safeguarding and promoting the welfare and safety of all our stakeholders and expect all our staff to share this commitment. Post holders will be subject to a satisfactory Disclosure and Barring Service check (DBS).
To provide patients with outstanding pre-hospital care and lifesaving intervention through the operation of helicopter-led emergency medical services.




The client requests no contact from agencies or media sales.
Prison Facilitator - HMP Aylesbury / HMP Bullingdon
Location: HMP Aylesbury and HMP Bullingdon
Department: Prison delivery
Salary: £28,274 per annum
Hours: 35 hours
Job Type: Full time
Contract Type: Permanent
1 X full time role (3 days at HMP Aylesbury and 2 days at HMP Bullingdon) or 2 X part time roles considered.
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Aylesbury and HMP Bullingdon. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for: week commencing 19th May 2025
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-221164
Job Title: Alumni Relations Officer
Location: Rhodes House in central Oxford, Hybrid Working
Contract: Permanent
Hours: Full-time
Salary: £33,000 - £37,000 per annum
Reports to: Global Programmes and Alumni Engagement Lead
We have a fantastic opportunity for an Alumni Relations Officer to join the Rhodes Trust, Oxford. This role will be a crucial part of the Global Programmes and Alumni Engagement team, working closely with the Global Programmes and Alumni Engagement Lead to deliver a suite of Alumni engagement activities, communications and events. The role includes opportunities for personal development.
We are looking for the successful candidate to start with us in as soon as possible.
About the Rhodes Trust
The Rhodes Trust is an educational charity which offers Rhodes Scholarships to exceptional students from around the world to come and study at the University of Oxford. Our mission is to build a better world through global fellowship programmes that develop and connect compassionate, innovative, and public-spirited people committed to solving humanity’s challenges.
In recent years, we have also partnered with several other remarkable organisations to create the Mandela Rhodes Foundation, the Atlantic Institute, the Schmidt Science Fellows and RISE.
The role
This role is varied, providing an opportunity to learn and understand many aspects of the Trust’s work and ecosystem. To be considered for this role you will be required to have proven experience of managing administrative processes for in-person or hybrid events, great interpersonal skills, a passion to learn and understand the community, as well as a good knowledge of online project management tools and CRM systems.
The role will be responsible for:
· Contribute to the Global Programming portfolio, supporting to deliver keystone Alumni events such as reunions, UK and global Alumni events, and supporting constituencies with less activity, ensuring a proactive calendar of Alumni activities
· Support with general administration as requested, particularly regarding the Global Alumni Advisory Board (GAAB) and Lifelong Fellowship and Impact Committee (LFIC) including coordinating meetings, drafting meeting agendas and minutes, printing or sending of presentations, collating of information for reporting, following up on action items and other communication materials as appropriate
· Monitor the Alumni mailbox and ensure a timely reply to all queries and requests directed to them (including connecting Alumni who are looking for other Scholars). Provide appropriate responses to a varied range of enquiries from community members by email, phone, post and in person. Tactfully and diplomatically recognise and quickly resolve any potential issues raised
· Under the guidance of the Global Programmes and Alumni Engagement Lead, lead on key Alumni engagement initiatives as required, for example the annual Meeting Minds Alumni Dinner
· Ensure that all Rhodes Alumni Associations are up to date regarding the activities of the Rhodes Trust and where appropriate and possible, provide Alumni Associations with administrative support for their key events and engagement activities. Manage day-to-day contact and services to the network of Alumni Groups and Alumni Associations
· Together with the Communications team, support with mailings, Rhodes Connect content and social media activity that ensures that Rhodes Alumni are up to date and engaged in the activities of the Rhodes Community
· Role modelling the Trust’s organisational values of commitment, inclusion, belonging, growth and innovation.
· Carrying out any other duties relevant to the role, as requested.
· A deep commitment to the values, ethos and mission of the Rhodes Trust.
Please view the job description for more responsibilities
Essential skills, experience and qualifications:
· Experience in event planning and delivery, both in-person and online and/or hybrid
· Proven experience with Microsoft packages (Word, Excel, PowerPoint and Outlook), and online event platforms (e.g. Zoom)
· Excellent administrative skills with an ability to prioritise work and meet tight deadlines
· Ability to build strong working relationship with immediate colleagues, as well as with external stakeholders
Please view the job description for more essential skills
Desirable skills and experience:
· Previous Alumni Relations experience, or experience working with communities
· Experience with Salesforce
· Use of email marketing systems (e.g. Mailchimp, Campaign Monitor)
We are open to transferable skills from other industries, so please consider applying if you don’t meet all of the Essential criteria.
Benefits of working here
We are a global organisation and we use our deep connections across the world to bring together people of different backgrounds and viewpoints. We encourage our staff to challenge each other’s thinking and generate new ideas.
· 30 days annual leave (pro rata) plus 8 bank holidays
· Competitive pension scheme
· Generous family leave schemes
· Private health insurance
· Employee Assistance Programme
· Personal development opportunities
· Additional benefits, such as free access to the University's gardens, parks, libraries and museums, and University staff discounts in shops across Oxford.
· Cycle to work scheme
· Electric car scheme
If you would like to find out more, please click ‘apply’ to view the full job description and to find the link to apply. Please send us your CV and a covering letter. Please note, this advert will close on 4 May 2025. Please note the interviews will take place on 12th and 14th May.
The Rhodes Trust is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, colour, ethnic or national origin, nationality, religion or belief.
Fundraising Coordinator (Individual Giving)
We are RABI – the farmers charity.
We support farming people across England and Wales with expert, one-to-one practical, financial and emotional help, 365 days a year. From confidential advice and mental health support to direct financial assistance, our tailored services respond to the unique challenges of farming life.
At the heart of our mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. We’re working to close the farming wellbeing gap and build a future where farming people can thrive. Over the past 25 years alone, we’ve delivered around £¼ billion in direct financial support to the farming community. Today, our wrap-around support services are evolving to reach more people before crisis hits.
Together, we’re on a journey to help shape a future our farmers deserve.
ROLE OVERVIEW
The Fundraising Coordinator (Individual Giving) will be responsible for stewarding our supporters and donors, helping coordinate the Fundraising department activities and associated administrative duties.
KEY RESPONSIBILITIES:
- Work with the Individual Giving Manager, Fundraiser (Individual Giving) and wider fundraising team to administer our donor support communication.
- Administering the individual giving fundraising programme with support from the wider team.
- Develop and maintain relationships with key RABI stakeholders, partners and associated organisation as agreed by your line manager.
- Plan, execute and assistant in delivering national and large-scale fundraising activities.
- Thank all donors in a timely manner via e-mail and letters and keep accurate records.
- Ensure that the database CRM records for our supporters and donors are maintained and up to date.
- Develop and refine systems and processes to enhance donor experience and support.
- Responding to general enquiries from the RABI fundraising email address and the fundraising phoneline.
- Support the Individual Giving Manager and Fundraiser (Individual Giving) on the development and implementation of fundraising campaigns.
- Help plan and coordinate fundraising campaigns and initiatives, ensuring they are executed effectively and efficiently.
- Liaise across the charity fundraising collateral and support the wider teams in developing materials for community fundraising.
- Assist the Individual Giving Manager and Fundraiser (Individual Giving) in the oversight of the online RABI shop.
- Help create and develop a digital income strategy as part of the Fundraising Strategic Framework.
- Provide a first point of contact for individuals who are fundraising for RABI including sending out fundraising packs and providing fundraising guidance and advice.
- Help ensure that we comply with legal and compliance requirements including industry best practice, GDPR/PECR regulations and the CIOF code of Fundraising Practice.
GENERAL:
- Develop and maintain good working relationships and liaison with other members of RABI staff.
- Be a constructive member of the fundraising team and work cooperatively with other staff members.
- Take part and contribute to fundraising team meetings.
- Cooperate with RABI on health and safety matters, taking reasonable care of own and other people’s health and safety within the workplace. Follow and H&S training received and alert RABI to any serious risks.
- Actively participate in the staff appraisal scheme and be committed to training and development in line with the Charity’s aims and objectives.
- Liaise with volunteers, clients, contractors and other stakeholders as necessary.
- Promote the Charity’s work, assisting with demonstrations and in fundraising and awareness events as appropriate.
- Perform any other reasonable task as required by the Charity.
PERSON SPECIFICATION
Essential:
- A positive and creative approach to work.
- Good telephone manner, including showing empathy towards in-memory and legacy donors.
- Ability to record data accurately.
- Self-motivated and confident in working both independently and in teams.
- Good communicator, including face-to-face, phone, in writing and via remote communications.
- Good numeracy skills.
- Ability to manage time effectively, prioritise workload and plan-ahead.
- Good IT skills (MS Office including Outlook, Excel and Word).
- Problem solving skills.
- Creative ability and use of software (e.g. Canva, CRM).
Desirable:
- A full UK driving license.
- Understanding of Data Protection and fundraising regulations, compliance and best practice.
- Experience of database systems.
- Experience of working in the Charity sector.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
Benefits
- Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based.
REF-220
Do you have razor sharp news sense, a flair for storytelling, experience of working in PR or as a journalist and a real desire to play your part in bringing positive change to one of the country’s biggest social issues? Then join Shelter as Media Manager and you could soon be playing a linchpin role in our fight to end the housing emergency.
About the role
This is your opportunity to play a big part in the day-to-day running of our busy press office, and a central role in developing both proactive and reactive media strands. As well as engaging with senior management and journalists on a daily basis, we’ll rely on you to deputise for the Head of Media when needed, and to provide invaluable support on reputational and crisis communications. Planning strategically vital campaigns – including our Winter Appeal, acting as reputational gatekeeper, and contributing to the management and ongoing development of the media team – are just some aspects of this challenging, high reward role that will see you thrive.
Role specifics
Creative, results driven, and politically savvy, you are comfortable with leading change and initiating action even under difficult circumstances. You are an excellent writer and totally at home with translating complex research and policy into pithy soundbites and key messages – a skill you’ll be eager to share with your colleagues who want to learn from a pro.
You don’t just sit back and contemplate. You spot risks and opportunities, and challenge when you need to. Crucially, you already have senior level experience of public relations/press management, ideally gained at a charity/think tank/political party/PR agency or working as a journalist. As a result, you understand the inner workings of the media, what makes a story and how to influence the ever-changing news agenda.
You have extensive knowledge of different media channels and tactics, and your communication and relationship building skills are second to none. You’re confident influencing and negotiating at all levels – including with external partners, including handling crisis communications with diligence and sensitivity.
When it comes to empowering your line recruits and colleagues to deliver to the highest standard, your approachability and expertise all come to the fore. Finally, while prior knowledge of housing and homelessness isn’t a must have, you’ll need a passion for social justice. After all, there’s a huge amount we need to achieve together, and you’ll be playing a big part.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Operating in a fast-paced, dynamic environment, our media team responds to emerging news stories in a politically charged environment. Sometimes that means pulling a group of key stakeholders together and getting our message out the door within the hour. But the team also generates their own engaging and attention-grabbing headlines through our proactive campaigns and big brand moments.
Our work needs to be top-notch because Shelter’s reputation is at stake. But despite the profile and speed of our work, we’re a really friendly, open team where your input, ideas and questions will always be welcomed. A place where you needn’t be afraid to put your point across or challenge the status quo. We’ve achieved some great results too, with recent campaign successes including the Social Housing Regulation Act becoming law, persuading the government to unfreeze Housing Benefit from April 2024, meaning more families can afford their rent, and last but not least pushing forward the Renters’ Rights Bill, ensuring it is as strong as possible to protect renters as it passes through Parliament. In short, no matter what we’re faced with, we get things done.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free of harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs or work with external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
£13,8000 for 21 hours per week, full-time equivalent of £23,00 per annum (please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual)
Fixed Term Contract until 31 March 2026
Part-time (21 hours per week)
Location: HMP Leeds/Leeds Media Centre
Are you a proactive, organised and collaborative individual with a proven record of working in services providing administrative support in a busy, pressurised environment? Looking for a career-enhancing new opportunity?
If so, St Giles Trust is looking for a highly efficient Remand Accommodation Administrator to join our team and provide administrative support to our team working on our vital project that provides tailored accommodation support to men in custody and under probation supervision in the community in Yorkshire and Humber.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
St Giles is now a kickstart employer, so we are part of the scheme which provides job opportunities for 16-24-year-olds who are currently on Universal Credit and are at risk of long-term unemployment.
About this exciting opportunity
This multi-faceted role will see our successful candidate focus on providing full administrative and office management support to ensure the most effective delivery of the service. This will involve providing information and analyse reports to help in the delivery, management and development of services, responsibility for general office administration, data entry and processing, coordinating, managing and allocating referrals, signposting to other pathways, and internal enquiries.
We will also count on you to process sensitive and confidential data on digital systems and maintain records, ensure the timely and accurate distribution of information throughout the team and to ensure that all enquires by any method of communication are dealt with in a polite, friendly and efficient manner. Working collaboratively in a multi-agency setting and maintaining professional relationships and appropriate confidentiality of information are all also key elements of the role.
What we are looking for
- Experience of working in services providing administrative support in a busy, pressurised environment
- Experience of managing Case Management systems, including inputting data and creating reports
- Experience of working in services which provide support to people who have faced adversity
- An understanding and knowledge of the barriers faced by people with complex and multiple needs
- The ability to manage your workload effectively including prioritising tasks
- Strong IT skills, incl. proven experience of using Word, Excel, and Outlook in a similar work environment
- Impressive interpersonal, relationship-building and communication skills, both verbal and written
- A flexible, collaborative and professional approach to your work
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, childcare vouchers, season ticket loan and much more.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be DBS Checked.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing Date: 11 p.m. on 28 April 2025 Interviews: 08 May 2025 in Leeds Media Centre
Bristol City’s official charity, the Robins Foundation, is seeking an Operations & Programmes Administrator.
We seek a highly organised and proactive individual to join our team as an Operations & Programmes Administrator.
This role will involve providing essential administrative support across a range of areas, ensuring smooth office operations, supporting programme logistics, assisting with data management and HR functions, and coordinating various tasks for matchdays and kit management.
As the first point of contact for many of our stakeholders, the ideal candidate will possess excellent communication skills, attention to detail, and the ability to multitask efficiently. If you enjoy working in a fast-paced environment, supporting a team, and ensuring the smooth delivery of various programmes and services, this role could be for you.
You will have
Essential
- A positive, proactive attitude with a focus on achieving results.
- Strong skills in Word, Outlook, Excel, and PowerPoint for creating documents, reports, spreadsheets, and presentations.
- Capable of addressing challenges independently and effectively.
- Comfortable handling tight deadlines, maintaining accuracy, and prioritising tasks.
- Willingness to work at different locations and adapt to changing service needs.
- Ability to work well with colleagues, providing support and contributing positively to team goals.
- Professional communication via email and phone, with the ability to convey information clearly and efficiently.
- Willingness to engage with external partners, clients, and stakeholders to provide information and maintain strong working relationships.
- Background in working in an office, supporting a team, and handling daily operational tasks.
Desirable
- Experience in using booking systems for participants.
- Familiarity with CRM or database systems (e.g., Salesforce or bespoke software).
- Knowledge of data protection regulations and how they apply to personal and sensitive information.
Reporting To:
The role will be based at Ashton Gate Stadium and reports to the Robins Foundation Head of Operations.
Safeguarding Statement:
The Robins Foundation is committed to safeguarding the welfare of children, young people and vulnerable adults and expects all staff and volunteers to endorse this commitment.
Equality Statement:
The successful candidate must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relationships between all internal and external stakeholders.
Benefits
- 25 days annual leave increasing to 28 days (pro rata) after 5 years employment (plus bank holidays and Christmas closure days)
- 5 days paid leave to volunteer at a charity of your choice
- Pension scheme
- Employee Assist Programme
- Generous CPD budget
- Free Eye Test
- Free Flu Jabs
- Work equipment (BCFC clothing, laptop, phone)
- 1 x Bristol City and Bristol Bears tickets to home league games
- 20% discount in the Bristol Sport store
- The chance to be part of an incredible journey
Notes
This position is full time (37.5 hours per week), and we would like the successful candidate to start ASAP. Candidates must be willing to work occasional evenings and weekends. There will be an opportunity to manage your work programme. The successful candidate will be subject to an Enhanced DBS check.
Role Profile and Application form is attached to this job advert - please apply via Breathe with a completed application form. Please note that CV's alone will not be accepted.
Closing Date 27th April 2025 and interviews week commencing 5th May 2025.
Endless pre-loved items. A talented team. One clear purpose.
eCommerce Operations Assistant Manager
£25,500- £31,000 plus
Reports to: Marketplace Operations Manager
Directorate: Marketing, Fundraising & Engagement
Contract: Permanent
Hours: Full time 37.5 hours per week Monday - Friday 08:00 -16:00 or 09:00 -17:00.
Location: Marketplace Hub - Grantham (NDC) Barkston, Grantham, NG32
Closing date: 28 April 2025 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.
Recruitment process: Competency based interview, followed by second stage on site.
Interview date: week commencing 5 May 2025
At Cancer Research UK, we exist to beat cancer.
Cancer Research UK are implementing a 10-year growth plan for their trading operations. Our aim is to reach an income of £96 million over the 10 years, directly contributing £53 million to our life saving research. Currently we have circa 600 shops, 1 National Distribution Centres, 1 Regional Distribution Centre with plans for a further 6 to open over the next 5 years. As our trading operations expands so does our marketplace and eCommerce presence.
Within our National and Regional distribution centres there are two teams, our Warehouse team who sort clothes for our shops and our Marketplace team who sort, identify, value, photograph and list these items onto online marketplace platforms such as eBay, Depop and ASOS marketplace. We are looking for a confident, engaging, and adaptable eCommerce Operations Assistant Manager.
This is an operational role where you will be the go-to person on the Warehouse floor for the marketplace team, working closely with the Warehouse Manager and Assistant Manager to make sure the operation runs as efficiently as possible, ensuring KPIs are met and exceeded.
It's a lively, vibrant working environment, you'll discover something new every day, you'll also be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
Managing the day-to-day activities and performance within the marketplace team ensuring KPIs are met.
Oversee daily operations, this includes product listings, inventory management, fulfilment, and customer service.
Support in the recruitment, development, and retention employees (including volunteers)
Managing the performance of the marketplace team including development conversations
Managing site rotas.
Support operational tasks when needed.
Support with the weekly communications to the field, update communications in line with operational needs.
Build and develop positive internal and external relationships to ensure maximum exposure for the operation.
What skills will I need?
Commercial acumen
Leadership/Coaching experience
Strong interpersonal skills.
Flexible attitude and adaptable to change.
Ability to build and maintain relationships
Good written, numeric, and analytical skills.
Prior experience in supporting marketplace operations, preferably in an ecommerce or retail setting, demonstrating knowledge of product listing processes, inventory management, order processing and customer service preferred.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our .
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Do you have experience working with large databases and a good working knowledge of data and processes? Do you have the skills and passion to help us support our CRM system and improve our supporters' experience?
If so, you could be Data Support Assistant we're looking for!
About the role
Our Database Support Team works to provide efficient, effective, and relevant system support to the users of the British Heart Foundation’s (BHF) CRM system, BlackBaud ECRM (BBEC), via the team’s helpdesk.
As a Data Support Assistant, you’ll play a key in supporting the work of the wider Data Operations team and Technology directorate, helping to structure and implement agreed changes and updates to the BHF’s CRM system and assist in the implementation & management of CRM housekeeping programmes.
You’ll work with a wide range of internal stakeholders, ensuring data is handled compliantly and efficiently across the board and our supporters have a high-quality experience and journey that they expect from us.
About You
With strong computer literacy skills, including knowledge of CRM systems or other database packages, as well as proficiency in Microsoft packages, you’ll be familiar with data querying and data manipulation.
You’ll have previous experience of using Raisers Edge/ BBEC/ or equivalent CRM/ database software, and will have excellent communication skills, able to develop strong working relationships with the team and colleagues at all levels of the organisation.
It would be beneficial to have a background in fundraising or marketing, as it will help in understanding the broader context of our projects. Additionally, your strong customer service skills will ensure that stakeholders have a high-quality experience and feel valued.
To be successful in this role you’ll also have:
- Experience of prioritising your own workload with exemplary attention to detail.
- Previous experience working with large databases, preferably Blackbaud products.
- A good working knowledge of data processes and management.
- Self-motivation, high organisation skills, and the ability to plan effectively, while maintaining accuracy and speed in tasks, upholding high standards, and meeting deadlines.
- Outstanding written communication skills, ensuring clarity and professionalism in all correspondence, with the ability to explain technical processes to a non-technical audience
Working arrangements
This is a 12 month fixed term contract.
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About Us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
nterview
The interview process will be via MS Teams on the w/c 5th May 2025
Our vision is a world free from the fear of heart and circulatory diseases.

Are you an experienced fundraiser with a passion for securing vital income from trusts and foundations? Do you want to make a real impact by supporting the Armed Forces community ?
Trusts Officer
Location: Leicester (Agile Hybrid Working Available)
Hours: Full-time, 37.5 hours per week
Salary: £33,820 - £35,600
Charity People is partnering with a leading welfare and wellbeing charity supporting over 85,000 Armed Forces personnel, veterans, and their families each year. The Association is committed to ensuring no member of the Armed Forces community faces adversity alone, offering welfare and wellbeing services such as housing support, and specialised programmes.
The organisation runs high-quality nurseries, offering affordable childcare to Armed Forces families, ensuring stability for children with parents in demanding careers. The Trusts Officer will help secure funding to enhance early years provision, supporting families relying on this essential service.
Your Role:
Reporting to the Senior Trusts Manager, the Trusts Officer will be responsible for raising income from trusts and foundations to support the development and growth of the Association. You will research, identify, and cultivate relationships with potential funders, create compelling funding applications, and ensure effective stewardship of supporters.
Key Responsibilities:
- Research and identify potential funders at local, regional, and national levels.
- Develop, manage, and maintain a portfolio of trust fundraising opportunities with a clear, scheduled pipeline of applications.
- Lead on crafting high-quality, persuasive funding applications that align with the needs of the organisation.
- Build and steward strong relationships with trust and foundation funders, ensuring timely reporting and recognition of their support.
- Collaborate with colleagues across the Association to gather data and develop costed cases for support.
- Work closely with the Communications and Marketing teams to promote the support received from funders.
About You
We are looking for a passionate and results-driven fundraising professional with:
- Experience in securing income from trusts and foundations, with a track record of securing 5-6 figure grants and meeting income targets.
- Strong research skills to identify new funding opportunities.
- Excellent communication and storytelling abilities, with the ability to write compelling funding applications.
- Experience in managing funder relationships, including stewardship and reporting.
- Strong organisational skills, with the ability to manage multiple bids and deadlines.
- A collaborative and proactive approach to teamwork.
Benefits of working for the Association
- Generous Leave: 36 days (including bank holidays), plus a birthday/wellbeing day, and the option to buy additional leave.
- Flexible Working: Agile working arrangements and TOIL for extra hours worked.
- Pension & Financial Support: 5% employer pension contribution (subject to matching), life insurance (4x salary), company sick pay, and tax-free childcare vouchers.
- Health & Wellbeing: Free eye tests, flu jabs, Medicash health cashback plan, and paid medical leave for appointments.
- Employee Assistance Programme: 24/7 confidential support for financial, legal, family, and health-related matters.
- Additional Perks: Free Association membership, volunteering opportunities, and access to exclusive discounts.
- Support for Military Reservists: Additional paid leave for reservist duties.
If you're excited about this role and meet the criteria, we'd love to hear from you!
Please send your CV to Priya at Charity People in the first instance.
Deadline: Friday 25th April Interviews: TBC
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Managing Director, Home-Start Wandsworth (HSW)
The Role:
The Managing Director sets the vision and strategy for HSW. They lead on income generation and profile raising; working with local stakeholders, building partnerships, and growing funding relationships to achieve that. Working closely with the Board of Trustees, the MD will set annual objectives alongside long term goals - whilst providing vision and leadership to the team. The role will ensure operational excellence, providing direction & coaching when needed, to deliver innovation, sustainability & compliance.
The Person:
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We are looking for a passionate, dynamic and empathetic leader who is committed to the Home-Start ethos.
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A track record in income generation, partnership working and team management are essential.
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The successful candidate will combine collaboration, creativity and resilience, with a proven ability to deliver.
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Experience of leading change and driving sustainability within a small charity would be particularly valuable.
Reports to:
- Chair, Board of Trustees
Key Responsibilities:
- Set the overall strategy, vision and annual objectives for the organisation, alongside the Board of Trustees.
- Be accountable for the overall performance of the organisation and leadership of the team, including guidance and coaching for direct reports.
- Develop and deliver a robust and sustainable funding strategy
- Develop and deliver the long-term grant funding strategy, leading the bidding process for the organisation. Actively research and build relationships with grant funders to maximise opportunities and success. Write & submit grant applications, working with relevant members of the Team and Trustees. Give strategic direction to the Operations Manager, as required, on progress reporting to grant funders.
- Develop and drive the community fundraising strategy for the charity working with relevant members of the team and Trustee committee members. Build local partnerships with businesses, schools and churches to increase regular giving.
- Actively champion and contribute to fundraising events - and generate ideas for new activity.
- Manage key strategic partnerships, relationships and donors on an ongoing basis to ensure income, volunteer and referral pipelines are maintained to optimise the organisation’s impact.
- Working with the Operations lead, ensure the operational efficiency and effectiveness of the organisation.
- Provide regular performance and progress reports to the board as requested and ensure the charity is compliant with all HSUK policies and procedures.
- Set and manage the annual operational budget, and ensure the effective management of all HSW resources, IT provision and operational contracts.
Additional responsibilities:
- Develop and advocate for the profile of the organisation within the borough and represent it to relevant bodies, including HSUK and HSL, taking an active role in working groups. Act as an ambassador and embodiment of the organisation’s values.
- Deliver the annual impact report alongside the Communications Manager.
- Ensure the completion of all Operational HSUK Quality Assurance assessments.
- Be accountable for safeguarding in the operational team, working closely with the Safeguarding lead, who is responsible for delivery.
- Act as the Data Protection officer for the organisation.
Knowledge, Skills and Experience:
- Management experience of small/medium teams in the voluntary sector.
- Proven track record of success in charity fundraising and grant application processes.
- Experience of strategy conceptualisation and delivery- including leading others or working collaboratively to develop strategic & operational plans.
- Successful experience of stakeholder, network or partnership working.
- Understanding of current legislation and regulatory frameworks for babies, children and families.
- Operational coordination and project management experience.
- Financial understanding & experience of managing budgets >£100,000 (TBC)
- Highly IT literate with a confident understanding of Google applications, and Charity Log, or other database management systems.
- The ability to manage and address governance, financial, IT and personnel matters swiftly and confidently with little need for supervision.
- Ability to produce accurate and timely reports.
- Excellent communication and interpersonal skills, both verbal and written.
- Knowledge of the local area and beneficiaries.
- A commitment to and understanding of safeguarding, equal opportunities and data protection.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Sunday Times Best Places to Work 2024
This position is based at our head office in Hayle, Cornwall
We are looking for a new team player to join this high performing team who deal with all incoming requests for help, both by telephone and email, to listen to and record the needs of elderly and/or terminally ill people and their pets.
Where help is required, to raise a computerised record to log the case, task volunteers nationwide by telephone and email to offer assistance to elderly petitioners with the pet care and reassurance needed in order to honour our mission statement of “Peace of mind for owners, love care and safety for their pets”. Liaise with both petitioner and volunteer throughout to ensure the delivery of our service. This post will require a good overall understanding of the needs of elderly people and their pets.
An essential occupational requirement of this role is to participate with on-call midweek evenings and weekends (this will be one full week in five). Together with other members of the on-call team you will participate with on-call on a rota basis to help ensure and maintain our emergency telephone line during these times.
MAIN DUTIES AND RESPONSIBILITIES:
i. To assist in contacting volunteers nationwide by telephone and email and tasking by telephone as required to help petitioners with their pets.
ii. To listen to the needs of each petitioner and accurately record information for each petitioner and their pet by completion of a computerised case to record volunteers assigned and the service provided.
iii. To ensure you record all of your communications onto the database in an accurate and timely fashion by way of comments on each petitioner case at the end of each conversation.
iv. To help maintain up-to-date records and mailing lists for petitioners, petitioners’ contacts and volunteers throughout the course of your work.
v. To ensure the appropriate delivery and quality of service provided to petitioners when you are handling a request for:-
a) Dog Walking
Task a minimum of two volunteers per case to assist with dog walking. Contact all volunteers after their first dog walk to check and ensure they have started, log all responses onto the database, then complete the case.
b) Home Checks
When a potential long term fosterer is identified, you will be asked to task a volunteer to visit and carry out a home check. Once the completed home check has been received, complete the case – (all home checks will be valid for 12 months).
c) Short Term Fostering (stf)
To initially gather as much information about the pet(s) as you can and how soon a foster is required. Raise a case and log all details onto the database, begin a computerised search for a suitable volunteer to foster, arrange transport, if needed, to take the pet(s) to the volunteer and follow up 24 hours after the pet arrives to ensure all is well. Keep in touch weekly.
If the pet goes home – arrange transport to take the pet back home, again follow up 24 hours after the pet has returned home with a phone call to the petitioner to ensure all is well. If dog walking or any other assistance is needed, raise a new case and task the appropriate volunteers to either dog walk, offer Pet Care, reassure etc.
If the pet(s) goes into long term foster – refer to your line manager, once a decision is made, then follow the protocols for Long Term Fostering see below.
d) Long Term Fostering (ltf)
Raise a Long Term Foster Case, if needed, identify and chat to potential individuals, all of whom must already be home checked, run through the home check with the person to identify any changes, refer to your line manager, once the right individual is selected, arrange transport to take the pet(s) to their new ltf home. Once the pet(s) have arrived, follow up 24 hours later to ensure all is well.
e) Pet Care
When required, task a volunteer to visit a petitioner and offer pet care, whether it is to administer medicine, groom, clean out a litter tray, bird cage, reassure, or any other pet care as agreed with your line manager as this is not an exhaustive list.
f) Talks
To task a volunteer to give a talk, attend an event, or represent The Trust, but, always take advice from your line manager with regard to appropriate volunteers for these tasks.
g) On-call
To ensure delivery of our service by participating in on-call and helping to maintain our emergency telephone line. Together with other members of the on-call team, on a rota basis to help answer on-call emergencies this will be one full week in five – Monday to Monday including the weekend encompassing bank holidays, if applicable. A day in lieu will be given for working bank holidays.
Upon completion of an entire week on-call and following a debrief with your line manager, a rest period of 1 day will be given to you immediately after ie Tuesday.
On-call is for emergencies which will require an urgent response, for example if an ambulance is waiting to take someone to hospital, your urgent response is vital to provide peace of mind for the owner, love care and safety for a frightened bewildered pet.
v. To liaise with all other members of The Trust to help maintain a quality service.
vi. To contribute to the team by helping to update volunteer and petitioner cases in the course of your communications.
vii. To help maintain filing and filing systems related to your work.
viii. To liaise with all other staff of The Trust in a flexible manner.
ix. To liaise with all petitioners and members of the general public in a polite and helpful way.
x. To be familiar with and adhere to procedures and protocols, disciplinary and applicable rules and ensure compliance with legislations (Health and Safety, Data Protection, especially the privacy of members, petitioners and volunteers alike).
xi. At all times to ensure and maintain a compassionate, professional and efficient public image for The Trust.
Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.
This position is based in our head office in Hayle, Cornwall - We are unable to offer remote working.
“Peace of mind and practical help for older people – love, care and safety for pets”


The client requests no contact from agencies or media sales.
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
- £33,318 (FTE)
- 35 hours per week
- Permanent
- Hybrid
- London Office (Hybrid variable)
- Closing date: 27th April
- WC interview date 28th April
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for an Executive assistant with excellent organisational skills and a proactive approach to join our CEO Office.
In this role, the successful applicant will provide proactive and efficient administrative support to the Directors of Young Lives vs Cancer. Their responsibilities will include managing complex diaries, coordinating travel and meetings, maintaining documentation systems, and supporting governance and leadership functions. This role is essential in ensuring the smooth day-to-day running of the senior leadership team, allowing them to focus on delivering the charity’s mission and strategic priorities.
While this position does not involve direct line management, it does require close collaboration with the CEO office and a wide range of individuals in the organisation, acting as a key liaison between the Directors and other stakeholders. The ideal candidate will be highly organised, discreet, and confident in managing sensitive information. Strong communication skills, technological proficiency, and a proactive, problem-solving mindset are essential.
The wider team is collaborative, mission-driven, and committed to creating an inclusive, equitable environment. Their main aim is to deliver impactful support to children and young people facing cancer, and the administrative team plays a crucial role in enabling this by keeping operations running smoothly behind the scenes.
This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- Manage complex diaries and schedules for Directors, coordinating meetings and ensuring timely communication of changes
- Organise travel arrangements and support logistics for Directors.
- Maintain and manage team documentation, files, and resources to ensure accessibility and organisation.
- Coordinate internal and external meetings, including booking rooms, managing virtual platforms, and preparing documentation.
- Support the Executive Assistant to the CEO with task delegation, project coordination, and communication across leadership.
- Process expense claims, invoices, and credit card returns for Directors in a timely and accurate manner.
- Organise team away days and events, across different Directorates.
What do I need?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
- Proven experience as a PA, Team Assistant, or similar administrative role preferred.
- Used to operating with high levels of professional integrity with trusted ability to maintain the confidentiality of sensitive organisational information
- Strong organisational skills, with the ability to manage multiple priorities and busy diaries
- Confident using Microsoft Office (Word, Excel, Outlook, PowerPoint) and virtual meeting platforms like Microsoft Teams
- Excellent written and verbal communication skills for working with senior staff and stakeholders
- High attention to detail when preparing documents and tracking tasks.
- Ability to handle sensitive and confidential information with professionalism.
- A team player who is flexible and can adapt to changing needs.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
Main Areas of Responsibility
ABOUT THIS OPPORTUNITY
We are looking for an Apprenticeships Service Administrator to support the apprenticeship provision within Harris Federation Central Head Office.
This is an exciting opportunity to join the apprenticeship team and support by managing administration and providing essential support to apprentices across the Harris Federation. Key responsibilities include the organisation of Apprenticeship events, maintaining individual learner records (ILR), data analysis, and managing the virtual learning platform and MIS. Additionally, there will be a requirement to assist line managers and staff members with Apprenticeship queries.
A primary focus is on onboarding learners and maintaining accurate enrolment records, contributing to the effective delivery and evaluation of apprenticeship programs across the Federation.
Qualifications & Experience
MAIN AREAS OF RESPONSIBILITY
Reporting to the Apprenticeship Manager you will be responsible for:
General Administration and Apprentice Support
- Supporting Harris Federation as a main provider, ensuring all apprentice data is accurate and up to date
- Preparing and updating PowerPoint presentations to promote apprenticeships
- Organising and promoting apprenticeship events and information sessions
- Supporting the promotional/marketing strategy to drive apprenticeship applications and delivery
- Organising and managing information days for prospective learners / students and supporting the recruitment to various apprenticeship programmes
- Maintaining responsibility for monitoring and updating records on the DAS (Digital Apprenticeship Service) system and other data system trackers
- Maintaining apprenticeship records, including the apprenticeship tracking system, producing reports to monitor enrolment, completion rates, and levy usage
- Helping to maintain the EOSONE learning platform to ensure accurate data and the declaration of our monthly ILRs (individual learner records)
- Supporting the implementation, procurement, quality assurance and evaluation of the apprenticeship offer to support business objectives
- Data analysis and preparing regular reports on performance of various programmes
Management Information System (MIS)
- Managing and actively updating EOSONE learning platform to ensure all the learner portfolios are up to date including off the job
- Supporting with the on-boarding of learners on the Harris Federation main provider provision and the completion of relevant enrolment documentation, procedures, and guidance
WHAT WE ARE LOOKING FOR
We would like to hear from you if have:
- The ability to establish a new role in the Harris Federation and work collaboratively with key stakeholders to deliver successful apprenticeship programmes
- Strong project management skills with experience of complex projects with multiple stakeholders
- Experience of working across a large organisation, developing and delivering initiatives and maintaining stakeholder relationships
- Ability to travel to Federation Academies as required
- Experience of working with various MIS within the FE sector and working with the third-party service provider to ensure the platforms are user friendly and up to date
- Supporting with ongoing design, configuration, and maintenance of the ‘EOSONE learning platform’ working together with the third-party service provider to ensure the platform is user friendly
For a full job description and person specification, please download the Job Pack.
Professional Development & Benefits
APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
Next Steps
WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.