Clinical Support Officer Jobs
Refuge is the largest domestic abuse organisation in England. On any given day, our services support thousands of women and their children, helping them to overcome the physical, emotional, financial, and logistical impacts of abuse and rebuild their lives — free from fear.
We are currently recruiting for a Deputy Director, Technology who will be the lead technology expert for the organisation. This is a new role offering the scope to shape Refuge’s response to the technology challenges we face in executing our strategy and achieving our mission.
We are looking for someone with a proven track record in delivering high-quality IT support service through effective contract management of the recently appointed outsourcing company, including the resolution of any remaining on-boarding issues. You will bring a strong understanding of IT security practices, regulatory compliance, and cyber security protocols. You will also be a trusted advisor for senior colleagues, providing expertise, identifying opportunities, and delivering solutions for modernisation, automation, and cost optimisation across the organisation. You will provide advice and technical guidance to teams who manage their own applications and systems (Finance, Fundraising, People and Culture, Helpline) and manage the procurement of new IT software solutions with key investments in case management, housing management and finance systems in the early planning stages. And you will take management responsibility for Refuge’s well-established and respected Data and Performance team, ensuring we continue to report to funders on standards of performance across our services.
If this sounds like you, we’d love to meet you.
Closing Date: 09:00am 11 November 2024
Interview Date: 21 and 22 November 2024
The client requests no contact from agencies or media sales.
The University of Oxford is searching for a Development Executive that will raise vital philanthropic support for priority areas of research in the Medical Sciences Division.
Why Medical Sciences?
Oxford is one of the world’s leading biomedical universities recognised for its outstanding quality and depth across the medical research spectrum - from genes to molecules, to big data and populations. With the honour of 12 Nobel Laureates over its long and distinguished history, the Division is consistently at the forefront of innovative and lifesaving science.
The extraordinary depth and breadth of medical skills at Oxford is devoted to identifying the causes of disease, improving diagnosis and developing effective treatments and prevention. The Division is particularly interested in the “big” diseases where millions of lives can be saved – cancer, and infectious diseases such as malaria and pandemic preparedness. It also has world-leading research programmes in cardiovascular diseases, musculoskeletal disorders such as arthritis and osteoporosis and neurological disorders such as Alzheimer’s and Parkinson’s.
What this role entails?
The Medical Sciences Divisional development team works collaboratively with colleagues across the Division and across the Development and Alumni Engagement team at the University of Oxford.
This is a key role within the team and the post holder will have the opportunity to work with donors and academics. Development at Oxford is well established and this role has the scope to work across a number of important and high-profile projects related to the medical sciences.
The post holder will manage a portfolio of more than 100 major gifts prospects. They will be responsible for the identification, cultivation, solicitation and stewardship of potential donors able to support projects in the Medical Sciences Division at Oxford, typically in the range of £100,000-£500,000 over time, alongside to supporting the fundraising activity of the Head of Development – Medical Sciences.
To be successful in this role:
- Proven fundraising experience in a complex organisation and direct involvement in securing major gifts at the £50,000 level and above
- Ability to identify new donor prospects and engage with potential donors to successfully acquire new gifts
- Ability to think both strategically and tactically about the relations between potential donors and fund-raising goals
- Ability to establish credibility, confidence and robust relationships with existing and prospective donors, and key stakeholders
- Strong written and verbal communication skills
- An interest in the medical sciences
- An interest in higher education and ideally an understanding of the University of Oxford, and its goals in teaching and research
About You
If you have experience in major gift fundraising, have excellent inter-personal skills, and are passionate about playing a role in enabling life-changing research then we would love to hear from you.
What We Offer
- Salary: Grade 7: annual increments in the range of £36,924 to £45,163 per annum, with possible extension to £49,250 – plus as Oxford University Weighting of £1,500 per year (pro rata).
- Permanent contract
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:
- Flexible hybrid working
- An excellent contributory pension scheme
- 38 days annual leave
- Membership to CASE
- Training and development opportunities
- A comprehensive range of childcare services
- Family leave schemes
- Cycle loan scheme
- Membership to a variety of social and sports clubs
- Discounted bus travel and Season Ticket travel loans
Application process
- Click the link to ‘Apply’ and follow the on-screen instructions on our Application portal for vacancy ID 176180.
- Applications must include both a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.
Only applications received before 12.00 noon on Friday 8 November 2024 can be considered.
Interviews are currently scheduled to take place Thursday 21 November 2024, in person in Oxford.
Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.
The client requests no contact from agencies or media sales.
This is an exciting opportunity for an Operational or Service Manager with significant experience in the mental health charity/sector to play a key role in leading services in a thriving women`s mental health charity.
The Head of Operations, is a new role taking responsibility for clinical and volunteer support services, including group therapy and counselling, along with our helpline and befriending services, overseeing the work of a small, but highly effective team. You will bring leadership and management skills to identify and deliver on strategic priorities, along with an ability to use data and information to improve and extend our services. Extensive experience in safeguarding is required for this role.
This role would suit an experienced operational manager aspiring to a Chief Executive post, with opportunities to deputise for the Womankind CEO.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We’re an award-winning national charity, the UK's only employment charity solely for women with convictions.
We’re led by our vision of a society where every woman with a conviction has the support and opportunities she needs to flourish. Our mission is to support these women to create independent, purposeful lives through helping them to build careers. We believe no woman should be held back by her past.
Our Employability Coaches play a vital role in helping women with convictions build the confidence, knowledge and skills needed to become ready for work. Through virtual and in-person one-to-one sessions, you will use coaching and mentoring approaches to support women in setting career goals, developing their interview skills and CVs, and preparing to disclose their criminal record to employers.
The ideal candidate will have a strong background in supporting women facing complex challenges, such as involvement in the criminal justice system, financial hardship, domestic violence, homelessness, substance dependence, or experiences of trauma and mental health issues.
Strong emotional resilience is essential to manage the demands of working with women who have experienced trauma, while consistently maintaining a non-judgmental approach and clear professional boundaries. You will need to be highly empathetic, able to build trust and rapport effortlessly with individuals from diverse backgrounds, and confident in leading group sessions to deliver engaging and impactful support.
This role requires someone who is highly organised and capable of managing a varied workload. Solid written communication skills and proficiency in IT and MS Office are essential. Experience with case management systems is advantageous, though a demonstrated ability to learn new technology quickly is also valuable.
The ideal candidate will bring a passion for the charity’s mission and demonstrate a strong teamwork ethic. You will join a friendly and supportive team who are passionate about what we do. In addition to a competitive salary, we offer benefits including flexibility, generous holiday allowance, time off for your birthday and wellbeing days.
Closing date: 12pm Friday 22nd November 2024.
Interview date: Friday 29th November 2024.
We welcome a broad range of candidates, particularly those who identify as Black, people of colour, people with lived experience and people from a range of ages as they are underrepresented in our organisation.
This role requires an Enhanced DBS check and HMPPS vetting due to our work on contracts commissioned by probation services.
If you believe you would add value to the organisation within this role but don’t meet all the criteria we have laid out in the advert and job description, we would still love to hear from you.
We want you to have every opportunity to demonstrate your skills, ability and potential;
please get in touch if you require any assistance or adjustment so
that we can help with making the application process work for you
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HMP Wealstun
Ref: PPA-243
Are you a proactive, collaborative and compassionate individual with a proven track record of working with services/clients within the criminal justice sector, accommodation and advice/support services? Looking for an exciting new career opportunity?
If so, join St Giles as an Accommodation Adviser, a key role where you will be required to provide tailored accommodation support to men in custody and under probation supervision in the community, with the aim of supporting them to overcome barriers to obtaining secure and stable accommodation so that they can successfully reintegrate into society.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this exciting opportunity
Our successful candidate will complete an Initial Needs Assessment, using a strength-based approach within agreed contractual timeframes, before dynamically assessing need and risk, alerting to changes that could indicate change in risk or serious harm, including personal safety and safeguarding. You will be expected to contribute to the design and delivery of an effective accommodation plan which is solution focused and practical, and to advise and support Service Users to achieve outcomes informed by your specialist housing knowledge and comprehensive understanding of accommodation and local service provision.
We will rely on you to engage with and motivate challenging service users from a diverse range of backgrounds, often with multiple and complex needs, while also maintaining and building new relationships with both social and private housing providers to improve sustainable housing outcomes for our service users, and promoting effective working relationships within the criminal justice sector. Monitoring progress and recording on digital systems, plus coordinating and facilitating interactive group work sessions, are also key duties.
What we are looking for
- Experience of working as part of a high-performing team
- Experience of using digital technology and providing evidence for external audit purposes
- Demonstrable knowledge of housing and an understanding of the main issues affecting homelessness and rehabilitation of offenders
- A detailed understanding of the Homelessness Reduction Act
- An understanding of how staff with lived experience can provide additional value
- Ability to demonstrate knowledge and awareness of the issues faced by our client group
- Sound knowledge of the UK criminal justice system
- Full UK Driving Licence preferred with access to a vehicle for work
- Excellent prioritisation, interpersonal and communication skills, both verbal and written
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Adult and Adult with Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
Closing date: 5/11/ 2024. 11:00pm Interview date: TBC
Previous applicants need not apply.
ob Title: Paediatric Occupational Therapist
Location: Watford
Salary: Banding depending on experience, with pension option. DBS checks are required.
Job Type: Permanent, two sessions (7 hours) a week on Monday mornings/afternoons, 11 weeks per term
About us:
Playskill is an award-winning specialist early intervention charity supporting pre-school children with physical disabilities and delays, and their families, in Hertfordshire. We are the only charity providing this type of support, free of charge, in the county.
Since 2006, our highly qualified and experienced team has supported over 440 physically disabled children and their families to access specialist therapy, advice and support, with the end goal of supporting the children to reach personal development milestones and to achieve better life outcomes.
About the role:
We have an exciting opportunity for a Paediatric Occupational Therapist to join and work in an interdisciplinary team alongside and Physiotherapist and Speech and Language Therapist, specialist workers, family support officers and the families/carers of the children.
Skills and Experience Required:
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Qualified Occupational Therapist
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Relevant experience in the assessment and treatment of children with a physical disability
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Clear understanding of current legislation regarding safeguarding of children
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Knowledge of GDPR legislation to ensure clear understanding of confidentiality and the need for data protection
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IT literate
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Good communication, empathy, numeracy, and administrative skills
Diversity statement:
Playskill is an equal opportunities employer and has a high number of team with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.
Safeguarding statement:
Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.
Deadline for applications: 4 November 2024
Interview date: 14 November 2024
Interview location: Hemel Hempstead
The client requests no contact from agencies or media sales.
We are recruiting a Team Manager to deliver For Baby’s Sake in a new Regional Team in the North East of England. The post will be home based with some elements of hybrid working. Applicants need to be located in the North East of England and be able to travel across the region.
For Baby’s Sake is an innovative, therapeutic, trauma-informed programme. We work with both co-parents individually, supporting a recovery framework to overcome the devastating effects of domestic abuse in their relationship. We acknowledge and explore unresolved and often complex childhood trauma and change harmful patterns of behaviour to develop a home environment where children can flourish. We adopt an attachment-focussed parenting approach that enhances the opportunity for children to feel safe and secure, with parents who are emotionally available and attuned to all their needs.
There must be a current pregnancy to harness change motivations, a desire on behalf of both parents to coparent their unborn baby (although they do not have to be in a relationship) and we can work with the families up until the baby reaches the age of two. The significance of this two-year timescale is evidenced in all recent child development research.
You will have the opportunity to support the continued evolution of For Baby’s Sake whilst ensuring fidelity to the programme and sustaining the ethos and values of the For Baby’s Sake Trust.
The For Baby’s Sake multi-disciplinary team consists of highly trained, therapeutic practitioners capable of establishing and maintaining meaningful, trusting relationships that consistently guarantee engagement and crucially provide the framework for the deeper, therapeutic exploration that allows co-parents to understand the impact of their own parenting experiences. To be part of this exceptional team you must have demonstrable therapeutic skills, sound knowledge and experience of safeguarding children and adults, infant mental health, and a thorough understanding of the dynamics of domestic abuse, attachment, and the impact of unresolved trauma.
This position is full-time on a permanent contract. Full details, including the job description, person specification and background briefing information can be found in the relevant attachment. There will be an expectation of occasional travel to locations across the UK on occasions.
Further information about The For Baby’s Sake Trust can be found on our website.
To apply, please complete our application form. On receipt of your application, we will send you an equal opportunities monitoring form – this is confidential and voluntary and will not form part of the selection process.
Closing date: 11th November 2024
Interviews for the Team Manager are planned for Monday 25th November 2024 in Durham.
Role: Deputy Director of Operations
Remuneration: Up to £60,000 GBP gross annual (dependent on experience)
Hours: Full-time, 35 hours per week
Duration: Permanent
Location: Hybrid working – there will be some attendance at our Manchester HQ office as required. Significant overseas travel required (up to 40%)
Are you an exceptional Humanitarian Operations leader looking for their next role?
UK-Med is a humanitarian NGO that has been responding to disasters for over thirty years. We prepare and equip medical teams, both in the UK and worldwide, so they are ready to respond when epidemics, conflict and natural disasters hit. We are core partners, providing the clinical component and key support structures of the UK Emergency Medical Team (UK EMT) in line with WHO standards.
Our Deputy Director – International Operations role will work with key internal and external stakeholders on UK-Med’s emergency responses and country programmes, and lead a team of talented operations managers to lead, co-ordinate and deliver our programmes with impact.
The role will also involve deployment to humanitarian responses and existing country programmes, supporting general operations. The successful candidate will also provide oversight of UK-Med deployments from HQ as required.
We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference through an important role in our humanitarian programming.
How to apply
We strongly recommend that you read the Candidate Information Pack - Deputy Director of Operations before applying for this role.
To apply, please submit a current CV anda supporting letter (2 pages) that includes:
- A detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification
- Full contact details
- Where you saw this role advertised
- Where you are currently based.
- Your current or most recent remuneration / salary expectation for this role
Applications must be submitted through our online jobs portal no later than Monday 4th November 2024
Please note:
- Applicants must have an existing right to enter Schengen Zone countries in order to transit to Ukraine e.g. citizenship/residence of a Schengen Zone country, or an ETIAS eligible country
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
Location: London Southwark. Hybrid working (two days a week in the office).
Salary: £100K per annum.
Contract: Permanent, full-time hours
The Guy’s & St Thomas’ Foundation which supports the work of Guy’s and St Thomas’ NHS Foundation Trust, is seeking a motivational and empowering fundraising professional to lead a vibrant and ambitious fundraising team.
The Guy’s & St Thomas’ Foundation is an independent foundation that has been investing in a healthier society for more than 500 years. This role will be responsible for driving fundraising performance to raise income for the Foundation’s three hospital charities - Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity – to enable one of the largest NHS trusts in the country to continue its vital work.
This role will be critical for the delivery of an exciting and ambitious growth strategy for the Foundation and the Trust, to maximise fundraising capabilities and match those with the Trust’s long-term ambitions for healthcare and more equitable health. The role will work closely with the Executive Director of Charities and sits on the Senior Leadership team.
The ideal candidate will have a proven track record in delivering sustained fundraising income growth across multiple channels and of leading a fundraising operation within an NHS, charity, clinical, medical research or higher education organisation. They will have strong leadership skills to inspire and motivate high performing teams coupled with outstanding communication and interpersonal skills, and the credibility and confidence to interact with influential people at the highest levels in order to leverage support.
Candidates must be team players with approachability, sensitivity and tact, able to build collaborative and effective relationships both internally and externally. Finally, they will share the Charities collective mission to support Guy’s and St Thomas’ deliver better, fairer and faster healthcare for all - beyond what the NHS can provide.
Please click through to our Candidate Pack for further information [PDF], which includes details on how to apply.
CLOSING DATE: Friday 1st November, 9am GMT.
This is an exciting opportunity for the right candidate to lead Open Door’s year-long "Impact and Evaluation" project, for which we have been awarded funding by The Prudence Trust.
The client requests no contact from agencies or media sales.
Domestic abuse has blighted women’s lives throughout history. We’ve been helping women in London recover from its effects since 1996. Our specialist counselling transforms the mental health and wellbeing of women who have suffered physical, emotional or sexual abuse, financial exploitation or coercive control, and we have assisted well over 15,000 people to date. Add your skills to our closely-knit all-female team and you can help thousands more on the road to recovery.
You will lead Woman’s Trust income generation ensuring adequate income to sustain and grow the organisation, increasing its income from £1.3 Million to £3 Million in the next 3 years. While raising funds from multiple income streams, focus growths areas will be statutory and Trust and foundation funding securing six-figure, multiple-year grants and contracts. You will effectively communicate our services and campaign our aims aligned to our strategic priorities.
You will oversee the development and implementation of the fundraising strategy and the funding pipeline; ensure the maintenance and development of excellent relationships with current and new funders, stewarding grants and reporting back; review, update and develop service budgets; oversee the submission or coordination of quality bids, approaches, and events.
As a member of the senior leadership team, this post will work cross departmentally and will contribute to the overall strategy of Woman’s Trust, working closely with the CEO and the Board of Trustees. You will lead and line manage the Senior Trust and Foundation Manager and Fundraising Officer. You will deliver a direct income target for each year, with a focus on the development and tendering of statutory commissioning.
Hours: 35 hours per week (28 hours will be considered).
Location: Office based with remote working available – minimum of 50% of working hours in Woman’s Trust Office, Edgware Road/Paddington, NW1.
In return, you can expect exceptional career satisfaction plus an excellent package of benefits including:
- 25 days holiday + 3 days in December + Public holidays (pro rata)
- 3% pension contribution
- Employee Assistance Programme
- Cycle-to-work scheme
To find out more and apply with your CV, please visit our website via the apply button.
Closing date: 9.00am on 11th November 2024.
Interviews will be held on 14th and 15th November 2024.
We will conduct interviews on a rolling basis. Please note, if an appointment is made before the deadline, the post will close early.
This post is open to women only. The Equality Act 2010 pursuant to Schedule 9, Part 1 applies.
This is an opportunity to join Refuge as a Team and Rota Administrator for the National Domestic Abuse Helpline. The National Domestic Abuse Helpline is Refuge’s largest service. We have a busy team of Helpline Advisers working around the clock to support our callers, 24-hours a day, 7 days a week, and a fantastic pool of volunteers. We are looking for a highly organised, experienced Administrator who is passionate about ending domestic abuse and has great knowledge of GDPR legislation, to help us improve our systems and manage some of the day-to-day processes that make our work possible, including our complex rotas. This is a new role, and the post-holder will have the opportunity to shape how we do things, as well as playing a critical part in our life-saving work.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Technical Security Manager
Reporting to: Director of IT and Security
Contract: Six-month fixed term contract
Hours: Full-time
Salary: £60 - £65k FTE depending on experience
Base: Hybrid, home and minimum two days per week in London office
Job purpose: To operate our information security management system and maintain Mental Health Innovations’ ISO 27001 certification
Closing Date: 8th November 2024, 5pm
Key Responsibilities
- Building and maintaining excellent relationships with team leads across the organisation to raise awareness of security and work through issues
- Deputising for the Director in security matters as required
- Operation of the ISMS and Data Protection processes
- Managing risk register, preparing for management review meetings
- Developing/maintaining controls and ensuring they are implemented across the organisation
- Refining our security KPIs and maintaining them
- Proposing actions from KPIs, events and incidents and coordinating resultant work
- Working with the Director to track threats and vulnerabilities, evaluate risk levels and progress treatment plans
- Ensuring secure endpoint and cloud posture
- Working with the team to plan consultancy days; e.g. work items requiring deep knowledge of a specific security domain or a technical specialist
- Monitoring our processes and suggesting improvements Proposing and progressing other continuous improvement work
- Feeding into training and awareness programmes and improving security culture
- Preparing for audits and carrying out remediation work
- Working with the Director to create, maintain and manage policies and ensure compliance
- Planning and participating in incident response exercises
- Managing major incidents and conducting post mortems/reviews
Person Specification
Essential
- Experience of risk management
- Working knowledge of security standards and frameworks, particularly ISO 27001
- Knowledge (and preferably experience) of GDPR and DPA 2018
- Experience of incident management
- Excellent knowledge of high level security concepts and best practice
- Excellent documentation skills, including policies and standards
- Knowledge of the following areas (deeper experience of one or more preferred):
- Endpoint security
- Network security
- Cloud security
- Application security
- Identity and access management
- Secure distributed working practices
- Excellent written and verbal communicator
- Ability and desire to learn new tools, skills and consider other perspectives
- Growth mindset. Comfortable performing a wide range of activities, including stretching to new skill/experience areas
- Ability to manage own time, confirm priorities and expectations
- Independent worker who knows when to ask questions
- Comfortable working with the wider team and organisation
- Comfortable dealing with ambiguous situations and objectives
Desirable
- Professional qualifications, such CompTIA+, CISSP, CCSP, ISO 27001 Auditor
Exposure to ITIL (ITIL Foundation or higher preferred) - Experience in one or more of the following:
- Cloud (AWS preferred)
- Salesforce
- SSO & federated identities
- Network security, SASE & VPNs
- Endpoint security
- Infrastructure security and best practices
- Working knowledge of encryption technologies
- Password management and access control
- Security training and awareness
- Secure distributed working practices
- Securing domains
- Detection and response, with excellent troubleshooting skills
- Working knowledge of one or more of these tools/products:
- Salesforce
- JIRA & Confluence
- Mac/iOS & ChromeOS
- Windows/Office365
- Google Workspace
- Creative thinker, but understands the importance of seeing a piece of work through to the end and on time
- Decisive, proactive, knows when to check the boundaries
We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.
The client requests no contact from agencies or media sales.
Job description: Head of Operations
Responsible to: Chief Executive Officer (CEO)
Working hours: 30 hours per week, Monday – Friday, 10am – 4pm
Salary:Starting salary £28,080 - £31,200 (FTE £35,100 - £39,000)
Interview date: We expect to hold interviews week beginning 11/11/24
West Cornwall Women's Aid provides vital support to women and children who have faced any form of domestic abuse and/or sexual violence, at any stage of their life. The women we serve are at the heart of our mission, and their voices shape the direction of our services. We are committed to raising awareness about violence against women and girls and to educating our community on the gender-based nature of domestic abuse and sexual violence. As an inclusive organisation, we actively work to dismantle barriers that may prevent women from accessing the support they need. As a proudly feminist organisation, our values guide everything we do.
As the Head of Operations, you will have oversight and management responsibility for all operational aspects of service delivery. You will understand the needs of women who have experienced abuse and will ensure the services are delivered through a trauma-informed lens, including trauma stabilisation and support. You will be committed to anti-oppressive and anti-discriminatory practice and understand the multiple and intersecting forms of oppression that our service users may face.
We welcome applications from all women with appropriate and relevant experience, particularly women from minoritised backgrounds, as they are underrepresented in our team.
Key responsibilities:
- To line manage and supervise operational managers including Refuge Manager, Community Services Manager, Counselling Services Manager and the Volunteer Coordinator
- To participate in the recruitment, induction and training of staff and volunteers.
- To support the emotional welfare of staff and volunteers, with an awareness of vicarious trauma and appropriate interventions
- To support line managers to develop and embed organisation-wide cultural competency
- To lead on quality assurance and case management across the organisation for the delivery of support services
- To work with line managers, supported by the CEO, to annually review services, with an emphasis on accessibility and reaching minoritised women and communities.
- Plan and deliver internal and external training
- To review and monitor organisational strategy achievements alongside the Chief Executive on a quarterly basis
- To organise and chair meetings
- To develop creative ideas and engaging ways to showcase and actively promote WCWAid services and outcomes, including creation of promotional content
- To work with the Development Manager to develop, write and submit proposals, bids, fundraising applications to support operations
- To coordinate, with the support of relevant managers, monthly, quarterly and annual internal and external reporting ensuring that all funder requirements are met
- To liaise with, develop and maintain good working relationships with all appropriate agencies in both the voluntary and statutory sectors at local, regional and national level
- To attend all appropriate multi-agency meetings and forums
- To ensure strong, effective and coordinated working across all service areas within the organisation
- To ensure that services comply with all statutory, legal and contractual requirements with the support of the Services Coordinator
- To ensure all staff work within the policies, procedures and ethos of WCWAid
- Undertake all the duties of Safeguarding Lead including reporting, reviewing cases and learning, ensuring staff are trained and confident to deal with a wide range of safeguarding issues
- To support the development of a communications strategy and plan and ensure this is effectively delivered
- Support line managers to effectively manage and monitor outcomes, quality and performance to enable the highest standard of service delivery
- Reviewing, updating and managing operational risks on the organisational Risk Register
- Responsibility for the organisations Business Continuity Plan including organising the annual walk through and ensuring all key personal have access to current and accurate plan
- To work closely with the relevant operational managers to ensure that all contract compliance requirements are fully met
- To ensure that all service developments and improvements are informed by women’s voices
- To produce and support tendering and grant requirements including bidding and reporting activities
- To deputise for the Chief Executive Officer in her absence
Benefits
· Competitive salary
· Five weeks annual leave (pro rata) per annum, plus bank holidays, increasing with length of service to six weeks
· Recognition day on birthday
· Sick pay leave increasing with length of service
· Staff well-being activities
· Clinical supervision for all support staff
· Access to additional one-to-one external supervision if needed
· Access to employee helpline
· Time off for family emergencies and public duties
· Compassionate leave
· Parental leave
· A qualifying salary sacrifice pension scheme which includes a 3% employer contribution
· Eye test scheme
· Opportunity for career progression and continued learning and development through in-house and external training
Special conditions:
This job description may be reviewed and amended, subject to the needs of clients, the
organisation and funders.
The duties of the role may involve travel on a regular basis. It is a condition of employment that you can exercise satisfactory travel mobility in order to fulfil the obligations of the role.
The duties of this role will require you to occasionally work outside core office hours (during evenings and weekends), and it is a condition of employment that you exercise satisfactory level of flexibility in order to fulfil the objectives of the role.
This post is subject to continuation funding.
WCWAid is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. However, this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
If you're interested in applying, we'd love to hear from you! Please keep in mind that we'll only consider CVs that come with a supporting statement. This statement should explain how you meet the criteria listed in the job description and person specification.
Alternatively, you can apply via our application form. To get a copy of the job description, person specification, and application form, just click 'Apply now'
The client requests no contact from agencies or media sales.
About Reprieve
Reprieve works with the most disenfranchised people in society. Our aim is simple: to consign the death penalty and abuses carried out in the name of “counter-terrorism” or “national security” to history, drawing public and political attention to past harms with a view to preventing them from occurring again.
In our view, you can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.
Reprieve’s staff is made up of courageous and committed human rights defenders. Founded in 1999, we provide free legal and investigative support to people facing the death penalty and those victimised by states’ abusive counter-terror policies – rendition, torture, arbitrary detention and extrajudicial killing.
We fight our clients’ cases in courts around the world; investigate their mistreatment; and advocate on their behalf, encouraging public and political debate of human rights issues.
About this role
We are pleased to advertise for a Head of Death Penalty Projects- US to oversee our work against the death penalty in the United States of America.
Reprieve has worked against the death penalty since our founding. In recent years we have built a particular specialism in issues relating to lethal injection, the most popular execution method in the US. Lethal injection has been touted as more humane than other methods – a modern, clean, clinical way to execute. This couldn’t be further from the truth. Lethal injection executions go wrong more often than any other execution method, often resulting in prolonged and torturous executions, commonly known as “botched” executions. Through our work we aim to dispel the myth of the humane execution, working with allies across medicine, business and other sectors to end the misuse of medicines and medical technology in executions.
The existing portfolio of work includes litigation, investigation and analysis, corporate engagement, a wide range of public and private advocacy, and developing and maintaining world-leading expertise on execution methods, particularly the jurisprudence and science relevant to lethal injection.
Contract, location and salary
The role is a full-time, permanent position with a salary of £59,226 per annum less any required deductions for tax and national insurance.Reprieve operates a hybrid working model and we require staff to work a minimum of 40% from the London office and the rest of the week from home. There is the opportunity for international travel in the role.
Reprieve is proud to have an open and transparent pay structure, governed by a 2:1 pay ratio between the highest-paid member of staff and the lowest-paid member of staff. We are a flexible employer and offer a range of non-financial benefits to employees. We welcome applications from a range of backgrounds. You can learn more about Reprieve’s salary structure and ethos on our website.
Full details and how to apply
Please see the job description for full details including a person description. Applicants should complete and submit an application form, and the deadline for applications is 17 November 2024. Applicants must have the right to work in the UK currently and for the duration of the contract.
The client requests no contact from agencies or media sales.