Clinical Administrator Jobs in Home Based

Are you a proactive administrator with experience in working for professional organisations or membership bodies? Do you have strong MS Office skills, especially Excel and Outlook? Do you have working knowledge of CRMs?

TPP are recruiting an Examinations Administrator on behalf of our client.

About the Role:

As the Examinations Administrator, you will manage all aspects of examination delivery, from candidate registration through to results processing. You will coordinate exam schedules, support examiners, handle appeals, and ensure compliance with established procedures. This role requires a high level of attention to detail and the ability to manage your workload independently while collaborating effectively with the wider team.

Key Responsibilities:

• Working with volunteers to collaboratively deliver operational objectives.
• Event management (at an admin level) experience.
• Escalating matters accordingly.
• Supporting the team with any urgent areas of work as and when needed.
• Scanning, collating materials and preparing boxes with materials.

Key Skills and Experience:

• Experience delivering outstanding customer service in a fast-paced environment.
• Ability to handle sensitive enquiries and complaints with professionalism.
• Strong MS Office skills - particularly Excel and Outlook.
• Strong customer service skills.
• Attention to detail and good organisational skills.
• Database management experience.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!

TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

At MumsAid, we are passionate about supporting families during the crucial perinatal period. We are looking for a Clinical Lead to join our dedicated team and play a key role in extending our reach and impact. Our mission is to improve the mental health and well-being of pregnant women and mothers through compassionate care and innovative 

Key Responsibilities:

• Oversee the assessment and management of complex referrals
• Manage a small caseload and provide clinical supervision/guidance to trainees and colleagues
• Ensure the MumsAid therapeutic model is consistently applied throughout the clinical team
• Support the development and extension of our private counselling services
• Deliver PMH awareness training workshops to stakeholders and organisations

Clinical Lead Person Specification - Essential Qualifications and Experience:    

The successful candidate must:   

• Hold a professional qualification in psychotherapy/clinical or counselling psychology or equivalent, together with a minimum of 5-years post qualification experience.    
• Have a good working knowledge and awareness of perinatal mental health issues and experience of working with perinatal mental health and trauma informed practice.  
• Have experience of providing clinical supervision  
• Be accredited with an appropriate professional body e.g., BACP, UKCP or HCPC.  

Eligible to hold an enhanced DBS without barring.   

Why MumsAid?

• Our Values: We believe in the power of support and inclusivity for mothers and families.
• Employee Benefits:
  • 25 days Annual Leave with enhanced leave for continuous employment + birthday day off
  • Contributory Pension Scheme
  • Private health and wellbeing package (with upgrade options)
  • CPD and Supervision

This is a unique opportunity for an experienced clinician to lead our clinical team in an organisation that values diversity and inclusivity.

For more details, please see the full job description.

Interested?

To apply, send your CV and cover letter addressing the person specification

Note: We reserve the right to close the recruitment process prior to the closing date should a suitable applicant be found, so please submit your application as soon as possible.

Full Job Description and Person Specification

Please find the attached document for the complete job description and person specification.

Job Title: Navigator

Location: Birmingham (Hybrid) – Home based with regular travel. The postholder will be required to meet veterans and professional partners face to face within the designated region and therefore must be based in the area. 

Contract:Two years fixed term

Salary: £32,208 per annum full time

Hours: 37.5 hours full time

The Poppy Factory’s team is growing! Now is the time to join our dynamic team in this unique opportunity for a hybrid role, based from home with regular travel across the local area. You will enjoy the flexibility of working remotely from your home, allowing you to efficiently manage your tasks and maintain a healthy work-life balance. Whether it's meeting clients, collaborating with team members, or attending partner meetings, you'll have the chance to immerse yourself in a range of diverse environments. This is the ideal opportunity to build and foster relationships across the region to ensure maximum support for the Veterans we work with. 

If you're a self-driven individual eager to make a meaningful impact while exploring new horizons, this role is tailor-made for you!

At the Poppy Factory, we help armed forces veterans to find meaningful and sustainable employment after service. This often means overcoming a longstanding health condition or injury, and other barriers to employment such as addiction & homelessness. Our aim is to empower veterans, help them to recognise their unique skills and give them the confidence and skills to move forwards in their career.

As a Navigator, you will be assisting veterans who are furthest from employment to engage in meaningful activity as they look to gradually progress back towards work. Based at your home, with regular travel, including some overnight stays at our Richmond offices. The Navigator is a non-clinical role focused on supporting Veterans with mental or physical health conditions. The role aims to support them to overcome various factors impacting their lives, to achieve improved well-being and reduced social isolation. Clients of the service may present with issues around housing, accessing relevant health care services, substance misuse, education and training, financial concerns, and benefits, amongst others. 

What do we need from you?

• Empathetic and effective communicator. You will be comfortable building rapport and trust with people from a diverse range of backgrounds.

• A collaborative mindset. You will enjoy working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. you will work closely with many other organisations for the benefit of the veterans you are supporting.

• Motivation and commitment. It takes hard work, tenacity, and time to help people reach their goals. You will sometimes be helping people in challenging circumstances who need intensive support to move forwards.

• Adaptability. This is hugely varied role, and no two days are the same. You will need to balance competing priorities or quickly shift focus depending on the needs of the people you are supporting.

Why should you apply?

• A chance to give back to our armed forces and make a positive and lasting impact to the lives of veterans and their families.

• Competitive salary and benefits package including generous holiday and pension contributions.

• A welcoming and empowering culture, with regular opportunities for team building throughout the year.

• Variety in the role, a mix of travelling in your area, home working and occasional visits to the historic Poppy Factory in Richmond, London

• The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.

• Be part of an iconic charity with a 100-year history

For further information, including the full job description for the role, please refer to the candidate pack.

How to apply

To apply for this position please send your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out in the candidate pack and submit via the online application process. Please address your covering letter to Jim Maskell, Partnership and Development Manager.

For an informal conversation about the role, please contact Jim Maskell.

The closing date for applications will be 27 October 2024. Please note, we are unable to accept late or incomplete applications.

Click here to apply for the role of Navigator (Birmingham)

Equality, Diversity and Inclusion

We are committed to equality, valuing diversity and promoting inclusion within our workforce, including the volunteers who give their time to us.  We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work. As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds.

As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates. 

Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.

About The Poppy Factory

The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.

The Poppy Factory provides competitive terms and conditions of employment, including:

• Opportunity for home-based/hybrid and flexible working
• 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays
• Double-matched pension contributions up to 10% employer contribution

Senior Care Administrator

Location: Barnstaple - Little Bridge House
Salary: £26,212 - £29,046 per annum (pro-rata)
Job Type: Full time, 30 - 37 hours per week (to include Monday and Friday)
Contract Type: Permanent

About The Organisation:

Our client are an established and successful charity providing hospice care for children with life limiting conditions and their families in the South West of England. They aim to recruit passionate, friendly and enthusiastic staff who are motivated to really make a difference to the lives of the children and families who visit them.

Join their team for a rewarding career move where 98% of staff agree that they are proud to work for them

What you will be doing:

This is an exciting opportunity for a flexible, enthusiastic and experienced Administrator to play a key role in supporting our skilled and supportive multi-disciplinary team at the unique setting of Little Bridge House.

This role is responsible for the efficient running of the administration function and will support the Head of Care, the hospice Doctor’s and the care team with all aspects of administrative and secretarial duties. Main responsibilities of the post include dealing with incoming calls from families and professionals and assisting with the administration of the referral process for children.

Duties will also include maintenance of the care database, producing reports and maintaining the records of the children that use their service and supervise paid and voluntary administrative support as required.

The Successful Candidate:

Applicants must be able to work on their own initiative, able to prioritise workloads, have an eye for detail, have strong all round communication skills, and experience of organising a busy office. Strong IT skills including working knowledge of MS Excel, Word, PowerPoint and Outlook as well as experience using databases is essential.

Due to the environment a, experience of working within a health or social care setting and thorough understanding of the need for confidentiality is essential.

They value their staff and offer an excellent working environment with an enthusiastic and committed team. Your work makes a real difference to short and precious lives.

Closing date: 4th November 2024
Anticipated interview date: 13/14th November 2024

They are committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community.

Why Work For them?

Their employees work hard every day to make the most of short and precious lives. They are proud to support them with a range of enhanced benefits which include:

• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• NHS pension continuation for Nursing staff or personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• Free on-site parking
• A nurturing and inclusive environment
• a chance to make a real difference

This fantastic opportunity will give you the chance to explore the wonders of the South West, whether you are already located here, you are a returner or looking for a different way of life; the South West offers a high quality of life and great leisure opportunities. These environmental attractions are matched by the excellent reputation of the highly successful Children’s Hospice as an organisation and local employer.

You may have experience in the following: Healthcare Administrator, Medical Secretary, Hospice Administrator, Office Manager, Administrative Coordinator, Care Services Administrator, Health and Social Care Administrator, Clinical Administrator, Administrative Support Officer, etc.

REF-217 442

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

The vision of the Schools Division is one where all schools and colleges in the UK are mentally healthy. This means the mental health and wellbeing of children and young people is prioritised alongside their academic attainment. The Schools and Colleges Early Support Service works with schools to offer direct remote support to children, young people, families and school staff across England. Our ambition is to work in up to 200 schools providing direct support for mild to moderate mental health difficulties. The Administrator will sit within a small dynamic team, the Schools and Colleges Early Support Service, supporting the ambitious partnership between The Anna Freud Centre and Mind. 

We are looking for a person who is interested in learning more about the school environment and how remote therapy interventions are delivered. The post-holder will be involved in a large project to implement and imbed a new CRM, with opportunity to become a super-user for the CRM and be involved in training to new team members. There may also be opportunities to get involved in our children and young people’s advisory group or parent/carer advisory group.

Location

Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).

Contract duration

Permanent

Closing date for applications

Midday (12pm), Monday 21 October 2024.

Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview

Shortlisted applicants will be notified no later than Tuesday 5 November 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held on Tuesday 12 November 2024.

How to apply

Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.

About you

We are looking for an exceptional self-starter with excellent verbal and written communication skills who will be required to present and research topics with high attention to details and accuracy. The role holder should be educated to degree level with experience in project and process administration and delivering pieces of work to time, budget and standards agreed. You will need to have an understanding of accreditation processes or other quality systems as well as general health and cancer knowledge. Experience of writing reports and giving presentations to different audiences, and evidence of building effective relationships to deliver objectives is also required.

About the role

The Clinical Service Excellence Programme (CSEP) is a Myeloma UK best practice accreditation programme for myeloma centres, developed in partnership with patients, family members and healthcare professionals. The programme is designed to support hospitals deliver optimum care covering the whole patient journey (diagnosis to end of life); positively influence clinical practice; celebrate success; identify areas for improvement; drive equity of care and outcomes; and support patient-centred decision making. The programme works in close partnership with hospitals to support them in their role to achieve best practice in their care and support of myeloma patients and their families.

About us

Myeloma UK is the only UK charity focused on myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.  Together, we support, so no one faces myeloma alone. 

We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

Wellbeing and staff engagement are at the heart of our culture.  We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:

1. A cover letter telling us more about you and what you think makes you the ideal person for the post

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on Sunday 20 October 2024 and interviews will be held w/c 4 November 2024. You will be asked to prepare a task prior to your interview.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex,

· race,

· disability,

· age,

· sexual orientation,

· gender reassignment,

· religion or belief, marital status, or pregnancy and maternity.

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

Team Administrator (CYP Engagement Team)
£31,531.00 pa plus excellent benefits
London WC1 and home-based
35 hours per week

As Team Administrator for the Children and Young People’s Engagement Team, you will be responsible for providing vital administrative support to a dynamic team working with children, young people and parents all over the UK.

The Team Administrator will provide administrative or logistical support to different team projects, working groups, committees, events or activities. This will also include supporting the finance functions for the Team and managing purchase orders, invoices and expenses and supporting the project teams by drafting and preparing documents. In addition you will ensure all phone and email queries are answered, using clinical experts and team colleagues for advice if necessary.

You will also be responsible for planning, coordinating and communicating online/face to face project or programme meetings and activities with the support of the project managers, coordinator and youth voice advisors.

Reporting to the Head of Children, Young People & Engagement, this is a varied role in which you will have the opportunity to support the work of different engagement projects through assisting and disseminating project reports, joining sessions with children and young people across the year, and the managing of project materials.

Educated to a good standard you should have extensive administrative experience or skills and have well-developed experience and knowledge of Microsoft applications along with proven proof reading and minute taking abilities.

With demonstrable interpersonal, communication and organisational skills, you should have the ability to coordinate several projects concurrently whilst having excellent report writing skills, being able to present information in a fluent and persuasive manner to people at a range of levels.

Experience of problem solving, identifying solutions and setting up new systems or mitigations in relation to complex and dynamic administrative activities is essential.

Knowledge of website maintenance and social media experience would be desirable, as would a background of working in direct delivery teams, supporting those who work with children and young people.

The Administrator role offers the opportunity to work closely with those in the field of child and youth engagement, youth volunteering and children’s rights. In this role you will start to gain knowledge of children’s rights and what matters to children and young people within child health by actively participating in the Children and Young People’s Engagement Team’s programme of activities, helping us achieve our aims.

There will be occasional evening and weekend sessions/events throughout the year where you will also be required to attend to support the event.

The Children and Young People’s Engagement Team undertakes a varied programme of work in supporting under 25s, parents and carers to get actively involved in the work of RCPCH, using youth work and social action approaches.

The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.

The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. 

The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from Black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation. 

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home. 

The College will require a full Disclosure Barring Service Check to be undertaken for this role. This role is exempt from the Rehabilitation of Offenders Act 1974.

Closing date: 4 November 2024

This is an exciting opportunity to join The Royal College of Radiologists (RCR) in our Governance team working on our Global activities and supporting our work in the Devolved Nations. 

The Governance team are seeking a brilliantly organised and enthusiastic self-starter to make a significant contribution to the College’s involvement in global activities. Alongside a focus on supporting planning activities, the Global and Devolved Nations Coordinator will help coordinate staff and doctors attending national and global events, liaise with our overseas partners and arrange member gatherings. A high level of cooperation and teamwork between staff members is necessary to fulfil this role’s functions effectively and efficiently.

The successful candidate will be an excellent communicator, able to work collaboratively with external customers across time zones, colleagues and senior members.

They will also have first rate administrative and organisational skills and the ability to plan and prioritise a varied workload. It is important that as a Global and Devolved Nations Coordinator, the successful candidate has a commitment to providing a professional, positive and responsive service, as well as an understanding of cultural differences.

A willingness to travel both in the UK and overseas is a requirement of the job, although this will be planned in advance and likely to be three or four times a year.

What you’ll do:

• Lead the organisation and coordination of RCR’s global events activities
• Organise and commission briefings and/or speeches for the RCR President and Vice Presidents
• Support liaison with external partners/organisations
• The administration of and support to the RCR’s Devolved Nations Standing-Committees, and other RCR Boards and Committees 

What you’ll need:

• Experience of successful working within a team and the provision of a professional, friendly, and reactive service to colleagues and external contacts
• Experience of coordinating events 
• Good understanding of administrative process, systems and procedures including financial administration
• Accurate use and understanding of English including excellent written skills
• Great organisation skills with the ability to multi-task and work under pressure whilst maintaining a high level of accuracy and attention to detail

If this sounds like an exciting opportunity for you then please find out more about the role, the RCR and instructions on how to apply through the candidate pack.

This vacancy closes midnight 27 October 2024. Shortlist interviews are scheduled for 1 November 2024 with selection interviews scheduled for 7 November 2024.

We are looking to recruit HOPELINE247 Advisors to provide individually tailored suicide prevention advice and guidance to young people and those who are concerned for them via our national multi-channel helpline HOPELINE247 and deliver suicide prevention training online and in community settings across the UK.

What you will do:

· Work as part of a team providing suicide prevention support to a range of clients via multichannel communication  platforms.

· Work on a 7-day shift system including evening and weekends

· Use professional judgement to assess the needs of the service users who present with risk to life and manage and report any matters related to safeguarding. 

· Maintain accurate records and input data monitoring into the data base system.

· Participate in clinical supervision and reflective practise. 

· Provide training, mentoring and coaching to new recruits.

To be successful in this role you will have:

· a degree or professional qualification in Health or Social Care, Community Work or a related discipline

· previous experience of working in an advisory capacity in suicide prevention or mental health

· a proven record of working directly with vulnerable young people

· experience of providing advice and guidance via multiple communication channels

· the ability to empathise, support and build rapport with suicidal people and those who care about them, remaining non-judgemental and adhering to the remit of the service

Salary: NLAC Scale SCP 24-28 (Starting salary of £27,520 per annum based on working 30 hours per week progressing incrementally to £30,540 per annum)

Hours:  30 hours per week over 4 days as part of a team that work 7.5 hour shifts between 07:30am and 22:30.

Location: Cardiff

Contract: Permanent

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

Closing date: Midnight – 17th November 2024

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to service users and staff in drug and alcohol, hostel and homeless services, increasing hepatitis C awareness, access to testing and referral to treatment, for people living with hepatitis C.

Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C? We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.

Working under the guidance of the Peer Programme Manager, this post will continue the development of the project, recruiting and coordinating peers across identified areas within West Kent. Working in partnership with hepatitis C clinical teams, drug and alcohol services and homeless service providers, the post will coordinate delivery of educational workshops, hepatitis C testing in community settings, ensure that service users are referred and supported through hepatitis C treatment and care.

This post will require extensive travel across the county and the post holder is required to hold a clean driving licence and have their own vehicle for work related travel.

Role: Deputy Director of Operations

Remuneration: Up to £60,000 GBP gross annual (dependent on experience)

Hours: Full-time, 35 hours per week

Duration: Permanent

Location: Hybrid working – there will be some attendance at our Manchester HQ office as required. Significant overseas travel required (up to 40%)

Are you an exceptional Humanitarian Operations leader looking for their next role?

UK-Med is a humanitarian NGO that has been responding to disasters for over thirty years. We prepare and equip medical teams, both in the UK and worldwide, so they are ready to respond when epidemics, conflict and natural disasters hit. We are core partners, providing the clinical component and key support structures of the UK Emergency Medical Team (UK EMT) in line with WHO standards.

Our Deputy Director – International Operations role will work with key internal and external stakeholders on UK-Med’s emergency responses and country programmes, and lead a team of talented operations managers to lead, co-ordinate and deliver our programmes with impact.

The role will also involve deployment to humanitarian responses and existing country programmes, supporting general operations. The successful candidate will also provide oversight of UK-Med deployments from HQ as required.

We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference through an important role in our humanitarian programming.

How to apply

We strongly recommend that you read the Candidate Information Pack - Deputy Director of Operations before applying for this role.

To apply, please submit a current CV anda supporting letter (2 pages) that includes:

• A detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification
• Full contact details
• Where you saw this role advertised
• Where you are currently based.
• Your current or most recent remuneration / salary expectation for this role

Applications must be submitted through our online jobs portal no later than Monday 4th November 2024

Please note:

• Applicants must have an existing right to enter Schengen Zone countries in order to transit to Ukraine e.g. citizenship/residence of a Schengen Zone country, or an ETIAS eligible country 

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

Family Action & the Role’s Impact:

Family Action is a registered charity, building stronger families since 1869.  Today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants.  We transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation.

This is an exciting opportunity to join Project Indigo, an LGBTQIA+ youth project run out of Off Centre at Family Action that fosters a safe space and sense of community amongst LGBTQIA+ young people in Hackney.  We support young people aged 16 to 25 through offering them a weekly facilitated social space and 1-to-1 support and advice sessions.  Having run for almost a decade, Project Indigo is well known in Hackney, and works alongside local LGBTQIA+ projects, as well as mental health and youth services.  Project Indigo maintains a youth-led and person-centred approach, with this role being developed in consultation with our members to address the barriers they face in accessing sensitive therapeutic support.

We are seeking a motivated and empathetic counsellor/psychotherapist to offer therapeutic support to members of Project Indigo, our LGBTQIA+ youth group.  The counsellor will make a positive impact and expand Project Indigo’s offer to include 1-to-1 counselling, including sessions up to 24 weeks and therapeutic drop-ins.

Off Centre is a service that provides a range of targeted mental health focused support services to young people aged 16 to 25 who registered with a City and Hackney GP.  These include: individual, counselling and psychotherapy, individual and group art psychotherapy, key-work support, out of hours drop-in service on Thursday evenings, targeted provision for children and young people of African, Caribbean and mixed heritage (ACH), and an Information and Advice provision.

Main Responsibilities:

· You will provide affirmative therapeutic support to our LGBTQIA+ young people who identify under the LGBTQIA+ umbrella or are exploring their sexual orientation or gender identity; including 1-to-1 therapeutic support, sessions up to 24 weeks and therapeutic drop-ins.

· You will enrich Project Indigo’s holistic offer by providing a safe, confidential and affirmative therapeutic space for our members; supporting young people with a range of difficult life and/or mental health issues, which may include bereavement, domestic violence, relationship difficulties, sexual abuse and trauma.

· You will maintain an in-depth knowledge of issues facing young LGBTQIA+ people, in particular trans and gender diverse people, and will have clinical experience working with this group.

· You will maintain an understanding of LGBTQIA+ identities, as well as intersectionality and the multiple oppressions faced by our diverse group members, in particular racialised, neurodivergent and/or trans and non-binary people.

· You will address the diverse needs of our young people by maintaining an intersectional and person-centred approach.

Main Requirements (for details check the job description and person specification):

· You are BACP /UKCP (or equivalent) registered with proven experience of working affirmatively with LGBTQIA+ young people in a clinical setting and/or evidence of in-depth knowledge of how to support LGBTQIA+ young people, in particular trans and gender diverse young people.

· You are empathetic with a good understanding of the social and political issues impacting LGBTQIA+ young people.

· You identify as a member of the LGBTQIA+ community in line with Project Indigo’s peer-led service model.*

· You have an understanding of risk management, with the ability to act in accordance with local and organisational safeguarding policies.

· You have the ability to organise workload, meet competing priorities and flexibility to adapt to changing work schedules.

· You have the ability to build positive relationships, communicate effectively, and work collaboratively with diverse stakeholders and teams.

· You are committed to equal opportunities, diversity and equality.

· You have the ability to align with and support Family Action’s mission and values.

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.

*In accordance with Schedule 9 of the Equality Act 2010, there is a Genuine Occupational Requirement for the successful candidate to identify as a member of the LGBTQIA+ community. 

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers, and cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

· Closing Date : Thursday 24th October 2024 at 23:59

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion and Family Action has a Trans, Intersex and Non-Binary Inclusion Policy. Also, we welcome applications from disabled individuals, and those from ethnically diverse communities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum scoring criteria and we will reimburse your travel cost if you attend an in person interview.

Job Title: Volunteer Admissions and Recruitment Coordinator
Reporting to: Volunteer Admissions Lead
Contract: Permanent, Full Time
Salary: £26k FTE
Base: Hybrid, home and London office
Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Remote and flexible working;
• Company Health Insurance;
• Excellent opportunities for training and career progression.

Please click apply to visit our careers portal and see our candidate pack for this role. 

About Mental Health Innovations (MHI)

Founded in November 2017 following the success of The Royal Foundation’s ‘Heads Together’ campaign, it launched its first product, Shout, in 2019. Shout is a free, confidential, 24/7 text message service for anybody to text when they may be struggling with anxiety, loneliness or depression through to self harm or suicidal thoughts.

Job Purpose:

To support the recruitment and admission of new volunteers, promoting volunteering opportunities and completing background checks.

Key Responsibilities 

• Ask for and check references for new volunteers
• Coordinate and attend volunteer recruitment events, such as Universities; organise volunteers and staff to support
• Follow up with prospective volunteers to encourage them to apply
• Work with the Communications team to promote volunteering opportunities online
• Coordinate and run regular information sessions for prospective volunteers to explain the volunteering opportunities
• Initiate contact with volunteers and trainees to process DBS/PVG/police vetting checks as required
• Check the status of volunteers who are part of the relevant Update Service
• Proactively monitor and follow up on the progress of checks to keep on top of weekly targets
• Coordinate video calls to verify ID documents, checking documents with utmost attention to detail
• Handle queries on checks, and troubleshoot cases such as missing documentation or anything outside the accepted DBS/PVG/police vetting procedure
• Liaise with our selected external provider for any queries 
• Escalate disclosures to a panel for review, if required
• Accurately update outcome information for each volunteer
• Ensure the confidentiality of volunteer information is maintained and securely discard volunteer documentation once checks are complete 
• Utilise tools such as Jira, Salesforce and effectively
• Provide regular progress reports to the Volunteer Admissions Lead and Head of Volunteers
• Undertake other ad-hoc tasks commensurate with the role as necessary

Essential Criteria

• High levels of patience, and willingness to carry out repetitive tasks
• Good all round computer skills
• Highly organised and meticulous attention to detail
• Ability to maintain confidentiality and exercise discretion 
• Troubleshooting skills and a logical approach to problem-solving
• Excellent communicator, both written and verbal, to a wide range of audiences
• Experience of recruiting, supporting and working with volunteers 
• Flexible approach to work, with a willingness to work occasional evenings
• A team player

Desirable Criteria 

• Ability to manage own time effectively, prioritising work demands and meet deadlines with minimum supervision
• Be creative and an innovative thinker 
• Working knowledge of one or more of these tools/products:

• • Salesforce
  • JIRA
  • G-suite

• Knowledge of GDPR (main concepts and principles)

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

Are you passionate about making a difference and supporting others to achieve their individual employment goals? Are you looking for a role that offers flexibility and immense job satisfaction?

We want you to put that passion to great use supporting people with Mental Health issues to find paid employment as part of their recovery and improving their lives. So why not apply for the role of Employment Specialist at Waythrough today?

This is a fantastic opportunity to really make a difference in people’s lives and develop your own skills at the same time, whilst keeping your clients at the heart of everything you do. A stepping stone for future progression, this varied and fulfilling role will see you work alongside clinical teams, the people we support, employers and other key stakeholders in the community with training from both Waythrough and the IPS platform. Alongside a generous base salary, we also offer fantastic flexibility with the opportunity to arrange your own working schedule as well as training, development, and progression opportunities.

Day to day you will be supporting clients with Substance Use support needs to find and sustain paid employment as a key element of their recovery - engaging with employers and building good working relationships with Treatment teams along the way. You’ll offer support, careers advice and guidance, helping people to set their own recovery and employment focused goals and provide training in personal and skills development such as CV preparation, interview techniques etc. Additionally, you will have responsibility for maintaining efficient admin systems to ensure referrals, assessments and reviews are completed in a timely manner.

We are looking for:

• Experience of working in a customer facing environment e.g. Customer Services, Social Care, Hospitality, Sales etc
• Experience of working in a performance target driven environment
• Willingness to travel locally and dedicated to working in the community.

This is a permanent, full-time position at 37.5 a week.

We are committed to increasing our diversity and welcome applications from those with lived experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.