Client Service Manager Jobs in Nottingham
Domestic Abuse Support Worker
£22,669 - £23,428 per annum
South Derbyshire
Hours: 37
Closing Date: 28th February 2025
This post is exempt under Sch 9 Pt 1 of the Equality Act 2010 and is only open to female applicants.
Do you want to make a difference to the lives of vulnerable people and their families?
Have you got experience of working with individuals and families who have experienced Domestic Abuse?
If you are interested in supporting families whilst developing your skills and experience within an expanding Domestic Abuse Support Service, please apply today!
Who are they?
Our client provides refuge and community based (outreach) support to adults and children who are experiencing domestic abuse. They offer their services to both women and men (dispersed only) with or without children who are fleeing domestic abuse and need a safe place to stay, and to those out in the community who are living with the impact of domestic abuse.
As a Support Worker, you’ll play a pivotal role in providing practical and emotional support to women and men who are experiencing or have experienced domestic abuse (both in the refuge and throughout the local community). You’ll work with clients to assess needs and risks and plan a package of support and risk management individual to them. Some of the other duties involve:
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Assessing referrals for both community and refuge based services
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Supporting the delivery of group work both in refuge and local community
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Travelling throughout service delivery area to deliver support and attendance at multi-agency meetings and work in partnership with other agencies where required to advocate for their clients and ensure risk is managed and support needs are met (e.g.: social care; police; CAB; housing departments; Job Centre and Benefits agencies)
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Working with colleagues to provide a clean and welcoming environment for all accessing their services
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Ensuring records (computer based case management system) are kept up to date and accurate – basic IT skills and knowledge of IT systems are advantageous!
ABOUT YOU
They’re looking for someone who has the values, knowledge and skills of working within a support role supporting clients who have experienced domestic abuse and can demonstrate how they use their skills and common sense to support vulnerable individuals and families. They’ll have a commitment to maintaining the dignity and rights of the individuals and families we work with, with top notch communication skills. It is desirable if you have had experience of working within a Domestic Abuse Service.
Previous experience in a similar role is desirable, but we welcome candidates with relevant experience from other sectors or transferrable skills.
You will work 37 hours a week, Monday to Friday 9am – 5pm. There may be expectation to work some evenings up to 8pm and occasional weekends and bank holidays.
All successful candidates will be required to take a basic numeracy and literacy exercise prior to the interview.
Interviews are being arranged on an ongoing basis
USEFUL TOP TIPS:
You will need to attach a CV in order to apply for this role.
All correspondence will be via your registered email address.
View the full Role Profile in the document tab at the top of the page and refer to the Person Specification section of the Role Profile to complete your application – show them why you are suitable!
Click the Apply Now button at the top of this page
Looking forward to receiving your application!
All successful candidates will be required to take a work-related test prior to the interview.
As an Equal Opportunities and Disability Confident Employer, they welcome applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of their LGBT Allies Programme, they also welcome applications from members of the LGBT community and encourage inclusivity in the workplace.
Recruitment Agency 
21 - 50
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Assistant Director- Data & Insight
We have an exciting and challenging opportunity for an Assistant Director of Data and Insight to lead the Data and Insight function at the charity, covering England and Wales.
This is a newly created senior leadership role and is a unique opportunity to influence the transformation of support Victims and Witnesses receive through modernising and overhauling the use of data.
Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it?
Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we’d love to hear from you…
Position: 5942 Assistant Director- Data & Insight
Location: Home based (with frequent travel to the London offices)
Hours: Full time 37.5, Monday - Friday 9-5
Contract: Permanent
Salary: £66,961.19 per annum (allowance: Home Working, London Weighting)
Closing Date: 11th February 2024. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
As an Assistant Director Data and Insight, you will be leading a team of analysts and developers to transform and overhaul our approach to working with data, helping to gain meaningful insight and achieve strategic ambitions.
This role can be based homebased or hybrid working dependent on proximity to an office, with frequent travel to the London offices.
About You
You will need:
- The ability to develop a charity-wide vision for a coherent joined up approach to working with data and deriving insight.
- Experience of working with large and complex datasets and a deep understanding of the tools and software required to work with data.
- Experience of delivering transformation at multiple layers of an organisation.
- To be a highly motivated and inspiring manager of people and a skilled communicator.
Please see the Job Description and Person Specification for further details when you apply.
In Return…
Benefits include:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity and paternity payments
- High Street, retail, holiday, entertainment and leisure discounts
- Access to our financial wellbeing hub and salary deducted finance
- Employee assistance programme and wellbeing support
- Ongoing training and support with opportunities for career development and progression
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.
You may have experience in areas such as Data, Insights, Data and Insights, Data Manager, Insights Manager, Data and Insights Manager, Director of Data, Director of Insights, Director of Data and Insights, Assistant Director of Data, Assistant Director of Insights, Assistant Director of Data and Insights, Deputy Director of Data, Deputy Director of Insights, Deputy Director of Data and Insights.
Please note this role is being advertised by NFP People on behalf of our client.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
These unique and rewarding freelance audit opportunities would suit experienced experienced audit professionals that are flexible, love diverse travel experiences, supporting worthwhile causes and inspiring people. AfID is recruiting on behalf of a leading specialist in international NGO grant audit services for development donors such as the UN and the World Bank. Assignments would suit experienced qualified audit professionals with grant audit / management experience, ideally in a not-for-profit/ international development context
Role overview.
Complete international grant expenditure audits for a diverse range of projects (grant recipients) funded by international donor institutions ranging from emergency aid, to long term development in areas such as agriculture, health or infrastructure or technical research. Assignments are 1-3 weeks in length and based across the European mainland and the developing world. These are offered on an assignment by assignment basis, one to two months in advance.
Contractors can be based outside the UK
Requirements
- Qualified ACA / ACCA or equivalent – 5+ years post qualified experience
- Grant management and audit and reporting experience with international institutions. Preference given to individuals that have worked on UN or EC grant assurance assignments
- Diplomacy and cultural sensitivity while working with a hugely diverse range of clients and beneficiaries
- A real interest in international development and associated funding structures
- Ideally but not essential fluency in a second language such as Spanish, German, French, Arabic & Portugese
- Excellent communication, report writing and presentation skills in English.
- Resilience and adaptability
Personal attributes:
- At least 5-10+ years of relevant audit experience
- Ability to work under pressure; Strong planning, organisational and time management skills
- Sound technical and analytical skills, report writing and presentation skills
Passionate about international travel and development and willing to work in international locations. Individual must be prepared to travel to challenging locations when it is deemed safe to do so. Individuals must also be able to demonstrate effective past working practices when working remotely with a range of clients.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Veterans’ Foundation, established in 2016, is one of the country’s fastest-growing military charities, with a passion and purpose for improving the lives of those within the armed forces community, by raising funds which are then awarded to organisations that have a real impact on veterans, those currently serving in the armed forces and their families.
To support the organisation on their exciting growth journey, we are seeking a dynamic, creative and innovative individual to step into the role of Chief Executive. You will work closely with a range of stakeholders to build the profile of the organisation, identify and attract new income generating opportunities, and expand our footprint and contributions.
Overview of the Chief Executive Role
Key Responsibilities:
- Working with the Trustees to set, develop and deliver on the strategic priorities of the organisation, focused on increasing their impact and reach.
- Being responsible for overseeing the operational activities of the Veterans Foundation.
- Taking on an ambassadorial role, being the key spokesperson for the organisation, and managing relationships with key external and internal stakeholders such as veterans, donors, Government agencies, and their contractors Bee Ethical.
- Encouraging income generation activity, by cultivating and stewarding relationships with donors, and identifying innovative opportunities to increase funding.
- Overall responsibility for designing, implementing, and evaluating programmes, and services, to ensure they meet the needs of members.
- Providing leadership to the senior management team, encouraging a positive workforce culture, and a high-performing team.
The Ideal Candidate:
- Proven strategic leadership skills, either within the public or private sector.
- Experience of operational management, including budgetary responsibilities, commercial contract management, and the ability to influence, network, and raise the profile of an organisation.
- An empathetic individual, with an understanding of the challenges that veterans may face including wellbeing, mental health, homelessness, and addiction, and a passion for the purpose of Veterans Foundation.
- Previous exposure to fundraising operations, including diversifying income generation streams, developing relationships with potential donors, and raising the profile of the organisation.
Closing date for applications: Thursday 6th March 2025
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Assistant Director - Communications and Voice
Are you a purpose-driven, senior communicator with leadership experience and a proven track record in policy/external affairs and high-profile media relations?
Can you expertly link strategic communications to business needs and integrate comms with marketing, digital, brand and design?
We have an exciting opportunity for an Assistant Director to lead a newly-integrated Communications and Voice department.
It’s a new role, establishing and leading a talented, multi-disciplinary team in a fast-paced environment.
We’re looking for someone who can build strong relationships, influence decision-makers, and turn strategy into compelling messaging and other content. So, if that’s you – and you’re based within two hours of central London – we’d love to hear from you.
Position: 5963 Assistant Director - Communications & Voice
Location: Home based within 2hrs travel of central London
Hours: Full time 37.5, Monday - Friday 9-5
Contract: Permanent
Salary: £66,961.19 per annum
Closing Date: 23rd February. We reserve the right to close this vacancy early, if enough suitable applications are received.
Interviews: Thursday 13 and Friday 14 March
The Role
This role can be homebased or hybrid, dependent on proximity to an office. You will need to be based within two hours travel time of central London in order to regularly engage with Parliamentary and other key stakeholders face to face.
As Assistant Director - Communications and Voice, you will be:
• Establishing a newly-integrated team, bringing together colleagues from across the communications and marketing mix
• Leading the team to ensure the charity is a recognised, trusted and nationally prominent voice for victims, and influences required policy reform nationally and locally.
About You
You will need:
• Experience in a senior communications or external affairs role including team leadership, building relationships with Parliamentarians and civil servants, and securing high-profile media coverage
• A proven ability to plan and deliver strategic communications that align with business strategy and result in compelling campaigns and content
• Excellent judgment; a strong track record in reputation and brand management and the ability to integrate external and internal communications with marketing, digital and design
• To be a highly motivated, inspiring leader of people, and a skilled communicator with first-rate writing, editing, and presentation skills.
Please see the attached Job Description and Person Specification for further details once you apply.
In Return…
Benefits include:
• Flexible and hybrid working options
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• £2,800 London weighting (if applicable)
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity and paternity payments
• High Street, retail, holiday, entertainment and leisure discounts
• Access to our financial wellbeing hub and salary deducted finance
• Employee assistance programme and wellbeing support
• Ongoing training and support with opportunities for career development and progression.
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.
You may have experience in areas such as Communications, External Affairs, Marketing, Marketing and Communications, Assistant Director of Communications, Assistant Director of External Affairs, Assistant Director of Marketing, Assistant Director of Marketing and Communications, Communications Manager, External Affairs Manager, Marketing Manager, Marketing and Communications Manager.
Please note this role is being advertised by NFP People on behalf of our client.
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Prospectus is delighted to be supporting our client as they look to appoint a new Director of Programmes – a key senior leadership role supporting with delivery of their new 5-year strategy at a vital time for oracy education
The organisation is the national oracy education charity. They exist to empower every child to use their voice to thrive in school, work and life. Their work with schools across the country transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Find out more about why oracy is so vital and the impact this charity has.
You will be joining the organisation at an extremely exciting time, both organisationally and in terms of opportunities for oracy in the education system. Since their founding 9 years ago, they have grown to be working with over 1,100 schools annually. In the Spring they will launch their new strategy for 2025-30, with a vision that every child will have access to a high-quality oracy education, in every school, every day. This includes the ambition to grow their network of Oracy Centres of Excellence from 44 to 600 by 2030. The charity has a highly engaged and ambitious team of c. 55 staff, and a projected annual turnover in the current financial year of £3.4m.
The Programmes Directorate (working closely with the Operations Directorate and the Learning, Impact and Influence Directorate) includes teams working on programme design, delivery and the member experience and success of Oracy Schools and Centres of Excellence. All directorates work closely together to make maximum use of evidence and technology in shaping services to schools. Strong relationships in the team, with schools and partners are central to the organisation and key to success in this role.
The successful candidate will be a pro-active, confident and collaborative leader with a deep understanding of the educational landscape, proven expertise in learning design and a track record of delivering high-quality and transformative programmes at scale. You will be a collaborative leader with the ability to communicate and engage with a wide range of stakeholders, both internally and externally. You will be passionate and driven by improving outcomes for children facing socioeconomic disadvantage and champion the power of oracy education to enable every child to thrive.
Live Webinar
A live webinar will be held, and recorded, on 12th February at 9:00am (GMT). This will be an opportunity to learn more about the role and the organisation's new ambitious strategy from the team, and allow candidates to ask any questions. Further details can be found here, as well as the option to register interes
If this description resonates with you, we encourage you to submit your CV in Word format as soon as possible. Suitable candidates will be provided with further details about the role, including a detailed job description.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
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About us
Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy.
Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed. Today 27 million refugees and 84 million displaced people around the world need of safety, dignity and welcome. We are determined to secure public and government support for safe routes for all people seeking safety, and a fair, effective and compassionate refugee protection system.
Business Development at Refugee Council
We operate two main service departments supporting refugees (resettlement, employment, and integration) and people seeking asylum (casework, therapeutic support, and social support for adults and children. We also have a smaller Practice Development team supporting Refugee Community Organisations and frontline practitioners to develop their skills and capacity to meet the needs of people seeking asylum and refugees. Our Business Development team sits within our Fundraising and External Affairs team and works closely with our services directorate.
The purpose of this role is to bolster the resource of our Business Development team in order to build the foundations for statutory income generation for Refugee Council in the immediate term and for the future. The key elements of the role are to:
- Identify the appropriate statutory commissioners to liaise with when presenting our service models. This is a time intensive task that requires research via different platforms and networks (e.g. LinkedIn, web searches, internal colleague contacts, and related market insights).
- Assess feedback and insights following engagement with commissioners, identify patterns and opportunities, and contribute towards Business Development’s funder engagement and fundraising strategy.
- Prepare background documents, such as up-to-date context statements and summaries, for use in proposals, tenders, service models, and related Business Development products. Lead on various administrative tasks to support the function of the Business Development team, such as completing selection questionnaires for competitive tenders.
Main Duties and Responsibilities
Research:
- Our Business Development Officer will lead the researching and mapping statutory commissioners, service delivery partners, and providers to produce a clear picture of service delivery landscape, commissioner interests, and commissioning trends to inform business development strategies across our geographical hub areas.
- They will identify appropriate and influential statutory commissioners (via internal colleagues, LinkedIn, online searches, and related sources) for Business Development colleagues to contact. Through their detailed research they will build an in-depth understanding of commissioner roles and remit, interests, and priority areas of work that will help us influence statutory commissioners.
- They will lead on developing and maintaining content-rich, in depth evidence-based summaries on clients’ and commissioners’ evolving needs for use in proposals, tenders, service models, and strategy documents. These summaries will be highly persuasive and enable to team to influence funders. They will be required to analyse complex data and evidence presenting asylum and refugee trends and figures as well as statutory funding available across a range of sources.
Contract: Fixed term until 31/10/2025.
Hours: Full-time, 35 hours per week (would be open to part time working of 28 hours for the right candidate).
Location: Negotiable.
For more information on the role and to apply, please visit our website via the apply button.
Closing date: 14 February 2025.
Interviews: 19 - 27 February 2025.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service, in this home based role.
Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Position: S11232 Stroke Support Coordinator
Location: Home-based, Surrey. However, extensive travel will be required as part of this role (may include team meetings or other work related meetings)
Hours: Part-time, 21 hours per week (flexible working and job share applications welcomed)
Salary: Circa £16,043 per annum (FTE circa £26,700 per annum)
Contract: Services are contracted, we there is currently funding for this contract until 31 August 2025
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 16 February 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 20 February 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.
Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will:
• Support new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Support clients to make informed lifestyle changes which will help them to prevent further strokes.
• Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.
• You will have excellent IT skills and demonstrate a flexible approach to your role.
About You
The post holder will have experience/background in:
• A caring profession ideally with experience of supporting people with disabilities.
• Setting up and running virtual groups.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role
The use of a car with business use cover and the ability to drive is essential to be able to fulfil the requirements of the role.
To fulfil the role you must be resident in the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.