Client Manager Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Company
Bluestep was incorporated in 2010 and is based at Blisworth Hill Farm in the lovely Northamptonshire countryside, commutable from Northampton, Milton Keynes and surrounding areas. The business operates in design, merchandise, storage and fulfilment services providing varied solutions to a wide range of clients in the charity, healthcare, outdoor education, corporate and sports sectors. We are a progressive, forward-thinking company that prides ourselves on a first class service.
Main purposes of job
As our Charity Account Director within the Client Services team, you will play the lead role in driving business growth across the Charity sector in line with our 4-year plan that we launched at the start of this new financial year (April 2024).
You will be responsible for the day-to-day management, leading, inspiration and coaching of our Charity Account Management team (from Senior Account Managers to Account Executives, possibly Apprentices down the line), while at the same time looking after a select number of high value Charity partners.
This responsibility will involve you being constantly immersed in the daily activity, providing on the spot advice and coaching to our team, making a concerted effort to get to know each of our clients and an expert knowledge of our portfolio of services on offer. Due to the experience and network of the successful candidate, we expect you to bring opportunities our way.
We are looking to appoint a candidate with the commerciality, leadership and ambition to push us to the next level.
Main responsibilities
Client Strategic Influence: Will play a huge part in creating, influencing and implementing strategy for a very small number of extremely high value, lifelong clients surmounting to a multi-million pound portfolio. Without your involvement, our clients would struggle.
Inspiring, Mentoring, Coaching: We expect the successful candidate to have a huge passion for developing teams and individuals. You should gravitate towards people and be an inspirational figure that the team will want to seek knowledge and support from. You should have the ability to help integrate and intertwine individuals with their clients, making them an indispensable extension to their team.
Reporting Lead duties: All members of the Charity team will report into this role and the individual will be responsible for all aspects of people management.
Living in the Detail: With such a huge client base within the Charity sector, offering a variety of services (Merchandise, Design, Storage & Fulfilment), we expect the successful candidate to have the capacity and ambition to immerse themself in the detail, investing an incredible amount of time getting to know individual accounts and clients alike. Much of this will take place in “real life” through discussion with Account Managers and clients, though detail will also come from Synergist, our CRM platform.
Strategic Implementation: Able to support the development and implementation of commercial strategy with the aim being to accelerate the growth of Bluestep as a business and industry player. Adaptability will be required as trends and needs develop over time.
Client Relationship Management: Love & Care is central to everything we do (Net Promoter Score is a key metric that we have introduced to the business) and your philosophy must be focused around this. Our Love & Care Manager is the key to unlocking the rewards of this and a resource that must be utilised to the best of your ability. This role will require management and delegation of clients when the team are on leave.
Sales and Revenue Generation: This role will require integrated working with our Client Services Director and Marketing team to ensure that sales support is directed in the right areas at the right times. This ties in with our recruitment strategy and demands. With the candidate’s standing within the Charity community, we also expect this person to unlock significant opportunities within the sector.
Collaboration: This role works very closely with our Client Services Director, who has overall responsibility for all Client Services related activity, and our Love & Care Manager, who will underpin and support all operational and client requirements for the team. Generally, this role requires collaboration across the business in order to guarantee success.
Budget Management: Responsible for creating and monitoring annual, quarterly and monthly sales and GP margin budgets across the Charity sector by individual. Responsible for communicating and agreeing budgets across the team.
Reporting: Develop and update reporting tools that keep the team and management abreast of performance, including presentations within our fortnightly “Scrum” meetings. Prepare and present regular reports and updates to leadership.
Drive change on Industry Trends: Not only offering solutions both internally to Management and to clients in order that these are addressed, but playing a huge role in ensuring they are implemented. This person should be an influential member of the sector community.
The above list is not exhaustive and duties relevant to the post or the individual’s experience may be required from time to time. Variation may occur to the duties and responsibilities at the request of the Managing Director without changing the general character of the post. Any variation will always be discussed first.
Charity Account Director Experience
Proven experience in Senior roles within a merchandise and design agency or similar environment
Experience working with Not-for-profit organisations or in-house roles including Senior Fundraising Manager/Director (essential)
Proven track record of winning significant new business, developing customer relationships and spend
Evidence of inspiring, coaching and mentoring teams of people to achieve success
Track record of creating positive, values-based cultures
Client-facing experience and extremely comfortable in presenting environments
Strategic thinker
Technology proficient (CRM systems such as Synergist)
Charity Account Director Skills & Attributes
A natural leader and inspirer
People-person
Superb teamwork skills
Excellent verbal and written communication skills
Capacity to take on a lot of information in a short space of time
Adaptable across many areas of a job role
Problem-solver and adaptable to certain situations
Time management
Strong commercial acumen: results orientated with a focus on achieving and exceeding sales goals
High standards of integrity, service delivery and customer care
Personable and fun to work with
On offer for the Charity Account Director
- We allow one day of remote working each week (increases to two days once 6 month probation period is complete)
- Some travel/overnight stays will be expected
- Salary: £50,000 - £60,000 per annum depending on experience
- Inclusion in our Profit Share Scheme (paying out up to 15% of basic salary) upon completion of 6 month probation period
- NEST Pension scheme (Bluestep contribution of 5%)
- 29 days of Annual Leave plus Bank Holidays
- Free onsite gym membership
- Enhanced Maternity & Paternity pay (upon completion of 2 years’ employment)
- Plus many more benefits included in our Perks Guide (including Private Medical Healthcare through Vitality on your 2-year anniversary)
To apply for the Charity Account Director Role
Please follow the Indeed process for applying.
- Application deadline: Friday 15th November 2024
- Stage 1 Interviews (Teams): Once application received and successfully through initial screening process
- Stage 2 Interviews (Face-to-Face): if successfully through Stage 1 interview
- Stage 3 Presentation (Face-to-Face): If successfully through Stage 2 interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Forces Employment Charity (FEC) is seeking a dedicated and highly motivated Caseworker - Op Nova in Derbyshire & Leicestershire to join our team.
Reporting to Op NOVA Regional Manager. The successful candidate will have experience in managing and supporting a caseload of vulnerable veterans in your allocated region.
A strong customer focus and an ability to work independently to achieve targets and deadlines is an essential requirement along with strong communication and organising skills, knowledge of the local employment market, training, and adult education opportunities.
This is a full-time role working 35 hours per week with a salary of £28,325. The role is Home-based with frequent local and regional travel.
Principal Responsibilities:
- Contact all clients within 48 hours of allocation.
- Undertake needs assessments and develop support plans within 5 days of allocation.
- Provide peer support and practical experience to colleagues and clients.
- Carry out assessments using the Outcome Star, understand and record employment and housing status, and other assessments as required by the Regional Manager.
- Review assessments at 3-month intervals to understand and demonstrate progress.
- Work with and empower clients to engage with the support plan and goals agreed during their needs assessment.
- Produce written reports when requested, highlighting support given to clients and levels of engagement.
- Work as part of a team, together with Justice staff and partner organisations providing specialist support to your client.
- Support the regional manager and Op Nova national manager to create and maintain strong working relationships with referring organisations in the programme area, including the Police and NHS Liaison and Diversion.
- Identify and engage veterans with the service.
- Deliver emotional and practical support to veterans, working with partner organisations to provide specialist support.
- Work with each client to identify future goals for employment, volunteering, and/or training.
- Ensure that all activity is recorded on Salesforce case management system (CMS).
- Deliver any further activities reasonably required by your Regional Manager and the National Manager.
PERSONAL SPECIFICATION
Essential Competencies:
- Highly motivated and independent, capable of working remotely across a wide geographical area.
- Resilient and able to work with individuals with complex needs and cope with the rigors that arise from working with veterans in the justice system.
- Ability to collaborate effectively with internal and external stakeholders.
- Highly organised with strong IT skills and experience of using Case Management Systems.
- Commitment to working with each client without prejudice and in an equitable manner, including those who are arrested for violent or sexual offences.
- Experience of working with people using a mentoring or coaching approach to engage and support the individuals we work with to change their lives.
- Excellent team player who will contribute to a diverse and dedicated team.
- Empathy with and a good understanding of ex-forces personnel and the challenges they can face.
- Driving licence and use of own car.
- Strong communicator.
Desirable Competencies:
- NVQ Level 4 in Information, Advice, and Guidance.
- Experience of using Outcomes Star.
- Salesforce case management system experience (training will be provided for the successful candidate if not already trained).
- A working knowledge of the justice system and experience of working with offenders or ex-offenders.
- Experience of serving in the Armed Forces.
Security Clearance: Successful candidates will require an Enhanced Disclosure & Barring Service (EDBS) check and Police Vetting (NPPV level 2).
Forces Employment Charity is an equal opportunities employer and values having a diverse workforce. We actively encourage applications from all qualified candidates.
If you meet the criteria and are passionate about supporting service leavers in their transition to civilian employment, we encourage you to apply. The closing date for the position is Midnight, 11 November 2024.
Please note that this job advert may close early if a suitable candidate is found. Interviews will be conducted on a rolling basis as applications are received.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Forces Employment Charity is seeking a dedicated Communications Officer on a 10-month maternity leave contract to join our lively MarComms team. You will be focusing on providing both digital and traditional marketing support to the programmes that provide employment advice and guidance to UK Armed Forces veterans.
Role: You will be responsible for raising and sustaining the profile of the Forces Employment Charity’s Ex-Forces Employment programme and Veterans Support Programme, with potential and current clients, employers, and other partner organisations. The post holder will play a vital role in the marketing team and will be the first point of contact for staff from both teams.
Each comms officer has a ‘strength’ in lead of a particular area of MarComms. In this role, you will lead in-house digital content creation across the organisation. The wider team will work collaboratively with you to support production and other team members as required.
The role reports to the Marketing Manager. It is a temporary full-time position to cover a 10-month maternity leave period. It is 35 hours per week, Monday to Friday and pays £28,500 Pro Rata. The successful candidate will be working on a hybrid basis with occasional travel to the headquarters in central London (an opportunity to work with the MarComms Team in the office).
Principal Responsibilities:
· Proactively acting as the MarComms designated contact for the Ex-Forces Employment Programme and Veterans Support Programme and their communications and marketing requirements.
· Co-ordinating and producing the MarComms digital content such as vox pops for internal and external events by conducting insightful interviews, short video clips, and editing seamless productions to coordinate and produce MarComms digital content, such as vox pops, for internal and external events.
· Virtual and in-person event support.
· Supporting the Marketing Manager and coordinating the team’s contributions towards the established MarComms ‘Topic of the Month’ (TotM) framework. Align content pieces across the department, such as creating articles, social posts, newsletters, case studies, etc, to ensure the delivery of consistent messaging.
· Scheduling content on social media channels (currently X, Facebook, LinkedIn, Instagram) using content management software. Including uploading and publishing videos onto YouTube.
· Recording, drawing and analysing insights from social media, campaign work to continually review and evaluate and adapt your output.
· Creating online and offline content, including written articles and still/motion graphics.
· Website page and post updates, working with website lead - the Head of Brand and Marketing.
· Supporting the Customer Engagement Manager with producing email newsletters and required content.
· Assisting the Head of Brand and Marketing by ensuring the correct use of the Forces Employment Charity’s brand guidelines internally and externally.
· Collaborating with external communication managers from delivery partners and stakeholders as required for joint working initiatives.
· Acting as a brand guardian for your team’s programme presentations using established brand templates, guidelines and writing style guide.
· When required, undertaking other tasks in support of the Forces Employment Charity’s wider work.
Essential Competencies:
· Experience in creating content for on- and off-line channels.
· Ability to draw and analyse insights from social media/YouTube platforms.
· Excellent written English.
· Proficiency in utilising recording equipment to capture high-quality visuals.
· Experience using editing software, e.g. Premier Pro.
· Experience using design software, e.g. Canva.
· Experience using social media scheduling software.
· Proven ability to deliver outcomes by demanding time and quality targets and to deal with conflicting priorities calmly and appropriately.
· Excellent internal and external relationship-building skills.
Desirable Competencies:
· Empathy with and a good understanding of ex-Forces personnel and the challenges they can face.
· Experience in creating paid social media campaigns.
· Experience of working within a charity.
· Experience in working with creative agencies and freelancers.
Forces Employment Charity is an equal opportunities employer and values having a diverse workforce. We actively encourage applications from all qualified candidates.
If you meet the criteria and are passionate about supporting service leavers in their transition to civilian employment, we encourage you to apply. The closing date for the position is Midnight, 3 November 2024.
Please note that this job advert may close early if a suitable candidate is found. Interviews will be conducted on a rolling basis as applications are received.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The ideal candidate will be passionate about mental health, possess strong leadership skills, and have a commitment to fostering an inclusive environment.
Duties
1. To manage and further develop East Kent Mind services across Thanet and Canterbury Districts and Faversham, Ash and Sandwich areas.
2. To manage the East Kent Mind staff, conducting and documenting 121s every 6-8 weeks and organising monthly team meetings.
3. To support the success of the East Kent Mind Live Well Kent and Medway contract and other contracts including supporting service development, overseeing client work and data collection, monitoring targets, writing quarterly reports and attending monitoring meetings.
4. To provide supervision for the Project Coordinator at the Kent Community Oasis Garden (University of Kent) conducting and documenting 121s every 8-12 weeks
5. To attend the quarterly Kent COG management meeting at the University of Kent in Canterbury
6. To manage and supervise the Training and Volunteering Lead for East Kent Mind, conducting and documenting 121s every 6-8weeks
7. To work closely with Revival in Whitstable
8. To organise the quarterly programme and ensure delivery of groups, workshops, courses and training across all areas
9. To promote and publicise the service including assisting with developing the quarterly activities programme (prospectus) and monthly newsletter is produced
10. To network with local services (statutory, voluntary, businesses) in Thanet and Canterbury districts
11. To work from East Kent Mind, King Street Ramsgate at least two days a week and ensure cover for Barclays use of building
12. To work from East Kent Mind Umbrella, William Street, Herne Bay one day a week
13. To oversee the petty cash, cleaning and any building issues arising
14. To ensure the development and promotion of training for staff, schools, businesses and organisations across East Kent
15. To manage safeguarding, incidents and risk
16. To ensure regular feedback from clients and use to improve services
17. To research, explore and implement improvements to the service
18. To make a positive contribution to Mind in Bexley and East Kent as a whole
19. To assist with funding applications, tenders and bids
20. To undertake any other duties and administrative tasks which may reasonably be required, as discussed with Line Manager.
21. To adhere to Mind in Bexley and East Kent policies and procedures including (but not limited to) Equality and Diversity, Health and Safety, Confidentiality, Lone Working and Safeguarding.
General Outcomes for Mind in Bexley and East Kent residents
- People recovering from mental health conditions will sustain and enhance resilience to mental distress.
- People recovering from mental health conditions will have improved physical health.
- People recovering from mental distress will gain the confidence and motivation to engage in education, employment and/or volunteering activities.
- People participating in activities will create and own their own pathway towards and with the aim of sustaining resilience and maintaining independence.
The ideal candidate will have previous experience of managing mental health services, experience of working with commissioners and managing contracts including monitoring.
Knowledge of East Kent's networks and communities are essential.
Email CV and supporting statement to explain how you meet each requirement of the job description using examples of your skills and experience.
Closing date; Thursday 24th October 2024
Interview date: Friday 1st November 2024
Email CV and supporting statement to explain how you meet each requirement of the job description using examples of your skills and experience.
The client requests no contact from agencies or media sales.
Join our team as a Home from Hospital Coordinator.
We are looking for two full-time Home from Hospital Coordinators.
1 x 37hpw based and working in the Craven District
1x 37hpw based in Harrogate and working in the Selby district
In addition, we have these roles below funded up to 31/3/25.
1 x 20hpw based in Harrogate and working across Selby district and
1 x 20hpw based in Harrogate and working across Harrogate District.
Salary range: £23,725 – £26,021 per annum (FTE)
Passionate about supporting individuals after hospital stays? Join our experienced team at Carers Resource! We specialize in helping individuals transition from hospital to home, emphasizing independence and well-being.
Key responsibilities:
Support individuals discharged from hospital, aiding in their transition to home life.
Assess client needs and develop tailored support plans.
Collaborate with hospital staff and community health & social care teams.
Establish referral pathways to increase community awareness.
Requirements:
Previous experience in assessing client needs and developing support plans.
Ability to provide support in home settings.
Strong interpersonal skills and ability to work independently.
Previous experience of imputing information to a database
Additional information:
No personal care involved.
Closing date for applications: Monday 21st October 2024 (early applications will be considered and we reserve the right to close the advert before the deadline if required).
Carers’ Resource exists to support unpaid carers. We provide information, advice & support to carers, to the people they care for and professionals.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: To cover the Dorset, Avon and Somerset, Gloucestershire and Wiltshire area
Working pattern: Remote work with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the South West area.
Deadline for applications: 1st November 2024 (we reserve the right to close this vacancy early if we receive a high volume of applications)
Interviews to be conducted: Early November
Start date in role: 6th January 2025
Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.
Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.
Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.
Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes.
What we offer:
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A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
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Birthday day off
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Enhanced sick pay and compassionate leave
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Death in service benefit
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Pension
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Employee Assistance Programme
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Flexible working
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A rewarding role with purpose
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Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, caseworker or health and social care sectors could make you an ideal candidate.
Specifically seeking candidates with:
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frontline support service experience
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a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses)
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experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities.
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research and advocacy skills – you will reach out to other organisations to support your cases where required
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competent IT skills for remote work
Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.
About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
A DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking experienced, passionate candidates to join an exciting new project working within a Family Hub setting. These roles will work closely with women and families providing coaching support to improve wellbeing throughout the perinatal period, and establish good foundations for family health moving forward. This role will work as part of a team from Mind In Enfield and Barnet, and alongside other statutory and non statutory services within Family Hubs across the Borough of Enfield.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Hatfield – currently we are office based on Tuesdays, Wednesdays and Thursdays and work remotely on Mondays and Fridays.
Purpose of role:
Due to internal promotions, Citizens Advice Welwyn Hatfield is looking for 3 Generalist Advisers to join our team. You will provide advice focused on a range of issues including welfare benefits, housing, debt, and discrimination. You will be providing advice by phone, email and face to face, to support clients with the problems they face.
Ideally, you’ll have experience of working as a Generalist Adviser but full training will be provided for the right candidates entering the service as trainees. What’s really important is your ability to learn quickly and apply this knowledge to helping clients. A good attitude to hard work, finding solutions and being able to take constructive feedback are essential as are strong interpersonal, written and oral skills.
If you have a passion for helping people and want to join us in our fight against poverty, then we’d love to hear from you! We offer comprehensive training so if you think you meet some of the criteria but not all, we really hope you’ll enquire to learn more.
What we can offer our staff:
- 25 days’ annual leave FTE plus bank holidays.
- 5% contribution to Employer’s Pension Scheme.
- Death in Service cover on joining the Employer’s Pension Scheme.
- Employee Assistance Programme with Telus Health (formerly Lifeworks). (Everyone working at Citizens Advice has immediate access to professional and completely confidential counselling and legal advisory services.)
- Commitment to continued professional development.
- Town centre location with great transport links.
- An opportunity to work within a team that is friendly, supportive, forward thinking and passionate about helping our community.
Closing date: Wednesday 23 October 2024 at 5pm.
We will be interviewing suitable candidates on a rolling basis and reserve the right to close the advertisement early.
About Us
At Applied Microbiology International we fundamentally believe that global challenges need to be solved by global, interdisciplinary experts. We are the oldest microbiology society in the UK and with more than half of our membership outside the UK, we are truly global, serving microbiologists based in universities, private industry and research institutes around the world. We publish an industry-leading magazine, The Microbiologist, and in partnership with Oxford University Press, we publish three internationally acclaimed journals.
AMI has been recognised in The Sunday Times Best Places to Work 2024, being acknowledged as one of the happiest places to work in the UK. The Sunday Times Best Places to Work recognises and celebrates the best employers in the UK based on feedback from employees and an independent assessment of workplace culture, leadership, and employee engagement and wellbeing.
About You
The post-holder will provide key support to the Policy and Diversity Manager to achieve the policy objectives set out in AMI’s strategic plan; ensuring AMI’s community are engaged on key areas of policy and aware of relevant policy developments by contributing to the AMI newsletter, website, The Microbiologist magazine, social media, other digital platforms and networking events. They would also ensure that all activities under this remit are delivered to an excellent standard, and in line with AMI’s strategy.
Candidates will have knowledge of policy structures relevant to science and technology along with excellent research and analytical skills, and the ability to grasp unfamiliar subjects and report as concise recommendations. They will have strong communications skills to communicate with a wide-ranging audience.
Closing date: 25th October 2024
Only shortlisted candidates will be contacted
Please note that this role will be remote, and interviews will be virtual.
For more information, please visit our website
Please send your CV and Cover Letter via the button below. Please DO NOT include your personal information i.e. name and contact details in your CV and Cover Letter. *To ensure the vacancy can be recruited in a timely manner, early application is advisable.
This is because AMI is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies to support staff from different backgrounds.
AMI takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.
Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.
“We are interested in every qualified candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Want to play your part in transforming society?
You're in the right place.
Many of our Spear trainees have faced significant barriers to finding work, including family breakdown, growing up in care, disability or mental health difficulties, having been involved in crime, or really struggling at school. We believe that being out of work can lead to isolation and proliferate these challenges, meaningful work is key in helping young people find a sense of purpose and community. We're proud that the coaching and community that the Spear Programme provides makes such a difference that 75% of those who take part find work, and are still in work a year later.
We are looking for coaches to work as part of Spear centres that are run in partnership with churches around the country, delivering the Spear Programme to 16-24 year olds, equipping and empowering them to overcome the barriers they face and turn their lives around.
Not only will you be part of bringing about powerful change in people's lives, but throughout this paid, dynamic, one-year opportunity, you'll be supported and challenged. We'll invest in you, developing expert coaching and leadership skills to set you on a great career path.
Download our Graduate Prospectus for more information.
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process, or if you have any enquiries regarding accessibility such as wheelchair access.
What will you do?
- Coach 16-24 year olds, bringing about powerful change in their lives
- Build great relationships with relevant professionals
- Form part of an intentional church community
What will you gain?
- Christian Leadership Skills
- Social Impact Experience
- Excellent coaching capability
- Management skills and career progression
Working requirements, salary & benefits
- Salary between £22,000 and £24,000 dependant on location and experience, plus pension scheme
- Full-time, Monday to Friday, 9.30am - 5.30pm. 28 days annual leave (including Christmas gift days)
- One year fixed term contract; we aim to support all Graduate coaches to progress to other roles with us after this initial year, with development towards management level within 3 years.
- Occasional evening working required (for events such as termly Spear Celebration evenings)
- For most centres there is a requirement to become part of the partner church congregation, and you will be expected to participate in church team events as well as wider Resurgo team events, including weekly staff prayer meetings and annual staff conferences in summer and winter (one residential)
- A DBS check will be requested in the event of a job offer
We have various Spear Centre locations which are listed below. We have variable start dates so please indicate when you are looking to start.
London
- Bethnal Green
- Camden
- Clapham Junction
- Hammersmith
- Islington
- Kennington
- North Kensington
Regional
- Brighton
- Bournemouth
Other Centres with part time roles
We also partner with churches in the following cities - these centres handle their own applications, and the roles are slightly different, being part time and mostly permanent, at a slightly more senior level. If you are interested in these, please contact our recruitment team for more information.
- Ipswich
With young people, with organisations, for society.
The client requests no contact from agencies or media sales.
The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to service users and staff in drug and alcohol, hostel and homeless services, increasing hepatitis C awareness, access to testing and referral to treatment, for people living with hepatitis C.
Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C? We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.
Working under the guidance of the Peer Programme Manager, this post will continue the development of the project, recruiting and coordinating peers across identified areas within West Kent. Working in partnership with hepatitis C clinical teams, drug and alcohol services and homeless service providers, the post will coordinate delivery of educational workshops, hepatitis C testing in community settings, ensure that service users are referred and supported through hepatitis C treatment and care.
This post will require extensive travel across the county and the post holder is required to hold a clean driving licence and have their own vehicle for work related travel.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As part of the evolution of our mental health support service, we have an exciting new role available- Complex Needs Support Worker - working a minimum of 35 hours per week.
We offer -
- A rewarding and varied job, where you make a real difference to the lives of adults with a mental health diagnosis, enabling them to live as independently as possible.
- A full induction and ongoing training to help you develop your skills. Our current training programme includes trauma informed practice, motivational interviewing, and safeguarding.
- A small, friendly team. In our 2023 survey, 100% of staff agreed Norton was a good place to work. “I enjoy feeling like I make a difference to people’s lives, and the flexible hours work with family life and commitments. It’s a great feeling knowing you have brightened up a person’s day”.
- Regular support from your line manager and colleagues.
- Generous annual leave allowance of 5 weeks per annum plus bank holidays (pro rata), with additional leave for long service
- A* health plan*, allowing you to claim back a wide range of everyday health expenses up to your annual limit, access to a 24-hour counselling service, tax and legal support, and shopping discounts
- Attractive pension scheme
- Access to Blue Light Card
- Mileage paid for car usage
Sociable working patterns, with no weekend or bank holiday working
Norton Housing and Support is Investors in People Accredited.
Job Summary:
To provide one-to-one support to Service Users with ongoing complex mental health needs, in line with individual support plans.
Supporting individuals to live successfully with their mental health condition through the use of enabling and asset-based approaches that reduce the risk of crisis and respond effectively, ensuring residents are ‘Not just coping but Living’
Following NH&S organisational values:
· Person-centred
· Empowerment
· Respect
· Inclusiveness
· Integrity
· Working in partnership
No personal care is involved.
If you have previous experience of supporting adults with a mental health diagnosis, then this role could be perfect for you! We are looking for committed individuals who are driven by a desire to make real difference to the lives of adults living within our Supported Accommodation settings.
We are looking for a candidate with:
- Minimum of 4 years demonstrable experience and / or a minimum of level 3 qualification in Health and Social Care or similar related subject
- Demonstrable experience in providing positive, engaging and enabling support for people with mental health needs that motivates and creates healthy challenges to inspire personal development.
- Demonstrable experience of applying Trauma Informed Practice within a similar role or setting
- Experience in observing and assessing complex service user behaviours and implementing strategies to remove harmful and unhealthy patterns of behaviour.
- Active listening skills and ability to apply Unconditional Positive Regard
- Ability to apply experience and knowledge to support those residents with substance misuse to enable sobriety and maintenance of recovery
- Ability to respond confidently and sensitively to manage an individual in crisis.
For more infotmation please see the full job description and person specification for the role.
As the role involves working across our Leicester based supported housing schemes, the successful candidate will need a reasonable independent means of transport.
We aim to develop a workforce that reflects the community we serve. To this end we actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups, including members of our black and minority ethnic communities.
Any offer of employment is subject to proof of right to work in the UK and two satisfactory references (one of whom should be your last or most recent employer, where applicable). Due to the nature of the role, an enhanced DBS (criminal record) check is also required. More information about our approach to DBS checks and employment of ex-offenders can be found on our website.
To apply, please send us your CV and a covering letter explaining how you meet the person specification for the role.
Unfortunately, we are unable to acknowledge all applications. Interviews will be offered after 18th October, and will be conducted in 2 stages –
Stage 1 - ½ hr online interview
Stage 2 (if successful at Stage 1); Formal Interview Process (approx. 1.5hrs)
Norton Housing and Support are an equal opportunities employer, please make us aware should you require any reasonable adjustments during the recruitment process.
Not Just Coping, Living!
Do you believe every woman deserves a safe place to call home and the chance to rebuild her life?
Are you passionate about making a real difference in the lives of those facing multiple disadvantages?
About the role:
We are seeking a committed and resilient Specialist Multiple Disadvantage Worker to join our dedicated team at our Female Supported Accommodation Service. Our service provides vital support to women facing a range of complex challenges, including homelessness, substance misuse, mental health issues, and experiences of violence and abuse.
As a Specialist Multiple Disadvantage Worker, you will:
- Provide specialist interventions and one-to-one support to a caseload of women with complex needs.
- Work within a Psychologically Informed Environment (PIE), utilising trauma-informed practices to support women who may have experienced rough sleeping, domestic violence (DV), or violence against women and girls (VAWG).
- Collaborate with external agencies such as Adult Social Care, Health, Mental Health, and other specialist providers to enhance access to services and improve outcomes.
- Support and guide Project Workers, sharing your expertise and setting best practice standards for complex needs support.
- Advocate for your clients, helping them navigate the health and social care systems to access the services they deserve.
- Work creatively and flexibly to engage with hard-to-reach clients, providing them with the confidence and skills to maintain their progress.
*For genuine occupational requirement reasons we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).
About you:
- Experience working with women facing homelessness, substance use, mental health challenges, or domestic violence.
- A trauma-informed, person-centred approach with an understanding of PIE and harm minimisation.
- The ability to manage a caseload and deliver positive outcomes.
- Strong communication and relationship-building skills, with the capacity to collaborate with a wide range of stakeholders.
- A passion for empowering women to make meaningful changes in their lives.
About us:
You’ll be part of a supportive and passionate team dedicated to creating real change. We offer opportunities for growth and development in a rewarding role where you’ll make a tangible difference in the lives of some of the most vulnerable women in our community.
We are a compassionate organisation that strives to empower vulnerable women by offering a safe, supportive environment where they can work towards stability and independence. Through trauma-informed care, harm minimisation, and person-centred approaches, we help women rebuild their lives and create lasting change.
Important info:
Closing Date: 27th October 2024 (Midnight)
Interview date: Week commencing 4th November 2024
This post will require an Enhanced DBS check to be processed for the successful applicant.
*For genuine occupational requirement reasons we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Fundraising Support Officer
Reporting to: Supporter Care Manager
Hours of work: 37.5 hours per week
Salary: £28,000 - £32,000 per annum
Closing Date: 24 October 2024
Location: Royal Trinity Hospice, Clapham (Hybrid)
About Compton
Compton is the UK’s leading fundraising consultancy - with seven decades of experience managing successful annual, capital and legacy campaigns for charities and not-for-profit organisations.
Our clients recognise Compton as ‘the trusted name in fundraising’, thanks to the transformational contributions we make. We are proud of our history and track record, and the ‘Compton Way’ continues to deliver extraordinary fundraising results, even in today’s challenging operational and economic conditions.
Vacancy
Royal Trinity Hospice is the UK’s oldest hospice and serves a community of 750,000 in central and southwest London. Trinity delivers specialist end of life and palliative care at the Hospice and in the community – including support and counselling services for family and friends. Trinity’s ability to deliver its outstanding care to patients and their families is reliant on the Compton fundraising team at Trinity delivering ambitious funding results. We have a long record of success in generating income and sustainable growth across all income streams for the Hospice.
The position of Fundraising Support Officer is a vital role within our Supporter Care team. The Supporter Care team is often the first point-of-call for Trinity’s supporters and fundraising queries – with communication across phone, e-mail and post channels.
The Fundraising Support Officer provides an important part of the donor experience ensuring that all transactions are processed accurately, and donations are thanked in a timely manner.
The role supports the wider Fundraising team and fundraising activities across eleven income streams.
As Fundraising Supporter Officer, you will:
- Process cash, credit/debit card and CAF donations received via post, telephone and online platforms (e.g. JustGiving, Stripe, Enthuse).
- Thank donors appropriately, liaising with Fundraising Managers as needed.
- Perform bank statement reconciliation, which includes processing standing orders, direct debits, online giving and legacies.
- Answer incoming calls to the Fundraising Team and respond to general email enquiries, maintaining Trinity’s clear tone of voice and style.
- Work as part of the wider Fundraising team providing support and participating in other duties where required.
- Support and attend fundraising events, occasionally outside of normal working hours.
- Work in a hybrid model of some days in the office and others from home.
Experience, knowledge and skills desired:
- A desire to represent the client charity with enthusiasm, professionalism and authenticity.
- A passion for working within a team delivering results that empower a charity to meet their charitable objectives.
- Excellent verbal and written communication skills.
- Excellent attention to detail.
- Experience in processing income and handling of monies securely.
- Experience of delivering excellent supporter care or customer care in a charitable or commercial setting.
- Demonstratable experience of good organisational skills.
- Knowledge of a database system and donor and client record management (most preferably Raiser’s Edge).
- A good understanding of the need to accurately input and record all donor details – particularly consent and Gift Aid information.
- Some knowledge on GDPR and other data protection regulations governing interactions with donors and the recording and use of information.
Company benefits
- Annual leave 25 days plus bank holidays
- Standard Life pension scheme with Company contributions starting at 3%
- Non-contributory life assurance scheme
- Compton professional development and mentoring opportunities
- Employee Assistance Programme – offering free 24/7 support + counselling and advice
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Employment and Engagement Adviser
Location: Hybrid, contracted to work at our Manchester or Birmingham office at least 2 days a week.
Salary: £26,000 - £29,000
Hours: 37.5 hours per week, with occasional evening/weekend work (TOIL provided)
Contract: 12 months FTC, with intention to make permanent if pilot is successful/subject to funding
Language requirements: Fluency in English and at least one target language is desirable e.g., Arabic, Tigrinya, Ukrainian, Pashto, Farsi, Dari or Cantonese.
Overall purpose
We are excited to pilot a new type of Employment Adviser role in our Services team, focusing on building relationships with local employers to support our job-ready clients in securing employment.
You will build networks of local employers and collaborate with our Employment Advisers to help clients with intensive job searches and applications, while managing your own caseload of work-ready clients.
We are seeking candidates with experience in engaging employers and knowledge of the local job market, including finding hidden opportunities.
The primary focus of your role will be helping individuals facing employment barriers, especially those who have experienced forced migration, find paid work. You will manage a fast-paced caseload, providing one-on-one support to clients online, by phone and in person to help them reach their employment goals.
In addition to direct client work, you will assist the team in identifying job opportunities and work with the Senior Services Manager to develop key employer relationships. You will also coordinate your clients access to volunteer-led support, scheduling mock interviews and practice sessions.
We offer a collaborative team environment where your contributions are valued, and you can make a meaningful impact on people’s lives.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
- Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Which location you are applying for
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Sunday 20th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.