Client Manager Jobs
South East London Mind is working in partnership with South London and Maudsley NHS Trust to deliver the Southwark Primary Care Mental Health Team.
Working alongside and complementing the mental health care provided by the Multi-Disciplinary Teams, our Lived Experience Support Workers offer a strength-based holistic approach to recovery, using empathy and understanding to help service users access the right interventions and support, based on their individual need.
They also support clients to develop and maintain independence in their local community, promoting resilience, building life skills, and a strengthened ability to cope with challenges and play a more active role in the management and sustainability of their wellbeing.
We are seeking another Lived Experience Support Worker to join our team. You will have lived experience of mental health challenges, as well as experience supporting vulnerable people within a clinical environment and/or managing a vulnerable client cohort caseload.
The role will involve:
- Working alongside a Multi-Disciplinary Team, managing and providing recovery-orientated support to a diverse caseload of clients with mental health diagnoses
- Offering clients tailored, holistic support with empathy and understanding to empower them to develop resilience, a strengthened ability to cope with ongoing challenges, and a more active role in the management of their wellbeing
- Engaging clients in peer support sessions and offering appropriate and holistic advice, information, and signposting and helping them to navigate the support that may be available to them in their local communities.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 6th October (11:59pm)
Likely interview date: Week beginning 14th October
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Title: Crisis at Christmas Locum Move on Support Workers (Hotels)
Contract: Casual worker from mid- December 2024 to mid- January 2025 – a minimum of three shifts between Monday 23 Dec 2024 and Monday 6 January 2025
Pay: £20 per hour over four, 8-hour shifts (£30 per hour on Bank Holidays – 25, 26 December and 1 January)
Locations: Crisis at Christmas hotels will be operating from the locations below:
· Corus Hotel, Hyde Park, W2 3LG
· Corner Hotel, Aldgate, E1 1EE
· Good Hotel, Docklands, E16 1FA
A fantastic locum opportunity for support workers who have front line experience supporting rough sleepers. You will be working with guests in Crisis at Christmas hotel accommodation to establish move-ons and next steps after the project closes.
Whilst it is not possible to find an immediate housing solution for everyone in the hotels, we aim to give advice and next steps to every guest who stays with us. The Crisis at Christmas project benefits from huge support from the GLA and local authorities, drug & alcohol services and SIAS immigration lawyers from each of the 5 subregions. There is a huge opportunity at Christmas to engage clients who do not usually connect with services, and this is reflected in the offers of support they receive.
You will be employed directly by Crisis during this period, for this reason any applications must be with permission from your current employer which must be sought and cannot be assumed.
Experience required
· Demonstrable experience of working directly with rough sleepers (e.g., in outreach, day centres, turnaround hubs or similar services)
· Good knowledge of voluntary sector services and statutory rights of homeless people
· Ability to deal flexibly with a broad range of clients, and with challenging behaviour.
· Striving for equality of opportunity in the context of rough-sleeping and homelessness
· Current registered CHAIN user
Shifts
Shifts will be 10am – 6pm and Move On support Locum workers must commit to a minimum of 4 shifts to be accepted into the role.
You will also accrue annual leave during this work, which will be calculated according to statutory guidelines and will be paid in your final payslip. Holiday entitlement will be calculated as 12.07% of actual hours worked and equates to approximately £3.80 per hour for bank holidays worked and £2.40 per hour for non-bank holiday work.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As an IDVA, you will be able to effectively work with men experiencing domestic abuse, and supporting them to increase their safety and reduce harm. You will be providing high-quality, front-line service to prioritise risk, primarily focusing on males aged 18+.
Due to the funding of this job role, you will need to be willing to travel to different Boroughs within London and carry out lone working to spread and raise awareness of the DAVE Team, meeting with other services to create partnership working to ensure our clients receive the best ‘wrap around support’.
Please submit your CV alongside a covering letter no more than one A4 page detailing exactly why you would like to join our team.
Please note that we may close the application process early should we receive sufficient and suitable applications. Therefore, please submit your application as early as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK.
STEP provides a bespoke employment programme that addresses the complex barriers that refugees face when preparing for, and ultimately finding work in the UK. We now have an exciting opportunity for a Programme Assistant to join the STEP team. You will play a crucial role in assisting Employment Advisors to provide employment support to refugee clients across the UK.
You will be responsible for:
- Supporting with administration and management of programmes, including regular reporting
- Supporting Employment Advisors with client referrals and other general support
- Assisting with the ongoing monitoring and impact measurement of programmes
- Analysing results and identify trends to use data to drive changes and improve quality of programmes.
- Answering referral phone line
- Supporting referral process and management of referrals
- Eligibility assessments of prospective clients
- Triaging enquiries from case workers and public
About you
We are looking for candidates who have:
- Previous administrative / team support experience
- A high level of administrative skills including a good knowledge of Microsoft packages and databases
- Strong Excel skills
- Excellent attention to detail and accuracy across every aspect of your work
- High levels of efficiency and the ability to prioritise work and meet deadlines
- Ability to use your own initiative and make independent decisions.
- Competency in speaking another language is desirable e.g. Amharic, Arabic, Dari/Pashto, Dinka Farsi, Kurdish, Ormo, Somali, Tigrinya, Turkish
Benefits
We offer a range of benefits including:
- 23 days holiday pro rata plus bank holidays and Jewish holidays.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Enhanced maternity & paternity pay.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- Season ticket / travel to work loan.
- Cycle to Work Scheme.
- On Friday the office closes at 3pm.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.
To apply
Please upload your CV and a cover letter explaining how you meet the criteria in the person specification.
Interviews will be held on Tuesday 8th October
Bringing life-changing action to people in crisis around the world
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
This is a new role for The Connection at St Martin’s and reflects our ambitions to deliver housing opportunities for our clients. In our strategy we aim to ensure that 300 of our clients are successfully and sustainably housed.
This is an ambitious target and the person holding the role will need to deliver our existing accommodation services while continuing to network and create relationships with other organisations to bring more opportunities to our clients.
The person in this role will be responsible for managing relationships with existing partners and funders while also securing new partners and funders as necessary to deliver our strategic aim of delivering housing solutions.
Full job description can be found on our website
Salary: £50,547
Closing Date: Sunday 6th October
Interview Date: Thursday 17th October
Our Benefits
• 30 days holiday plus bank holidays
• Generous training budget, plus an annual personal training budget
• Enhanced Sick Pay Policy
• Enhanced family friendly policies
• Day off for moving house
• Hybrid working (depending on role requirements)
• Pension – 5% Employer, 3% Employee
• Cycle to Work Scheme
• Season Ticket Loan
• Employee Assistance Programme
• Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
About the role:
We have a new opportunity for a highly organised individual to join our Housing Services Team, as a Housing Services & Income Administrator. With proven skills and experience of using IT and databases related to administrative tasks such as producing letters and reports with a clear focus on organisation skills, you will play an essential role with supporting the Housing Services team and Manager, and our supported accommodation teams.
In your role, you will be responsible for
- Maximising rental income and minimising loss through bad debts through efficient application SHP Procedures.
- Supporting the housing services team, and accommodation services teams to ensure that clients receive timely rent statement and letters.
- Maintaining effective management of accurate rent income records.
- Collating performance returns against KPI’s and provider monitoring returns.
The role will also require supporting the Senior Housing Services and Income Officers in dealing with repairs and building related matters, anti-social behaviour, complaints and neighbourhood disputes.
We are currently operating a blended working arrangement, that includes working from our Head Office in Kings Cross for a minimum of 3 days per week, as well as flexible occasional travel to our accommodation services across London. There is also some potential for home working, in agreement with the Head of Property Services.
The weekly working hours are 37.5 hrs, to be completed between 9am-5pm Mon- Fri, with occasional need to work outside of these times in the event of an emergency.
About you:
To be successful, you will have good proven experience of:
- Organisation skills, working within a team and supporting the role of other within the team as well as excellent communication skills including both verbal and written communication.
- Proven skills and experience of using IT and databases related to administrative tasks such as producing letters and reports with a clear focus on organisation skills.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 6th October (at Midnight)
Interview date: Week commencing Monday 14th October at SHP Head Office in Kings Cross
This post will require a Basic DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job purpose
This role sits within our crisis alternative service, Safe Space, which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00 (midday)-11:30pm across all of our boroughs.
We have 3 positions available. Two full time positions at our Hammersmith & Fulham and Ealing sites, and one part time (3 days a week) at our Hounslow site.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
- To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
You can download a PDF of the job description for this role at the bottom of the page.
Key responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation
- Understanding of risk and risk management
- Understanding safeguarding adults and children processes and legal requirements
- Understanding of safety planning and de-escalation
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Providing advice, information, practical and emotional support to clients
You will have
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of line management within a mental health setting
- Experience of de-escalation
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of how to report and mitigate risks
- Understanding safeguarding adults and children processes and legal requirements
- Ability to work out of hours and on weekends
Benefits of working with us
- Contributory Pension Scheme
- 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
- Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
- Cycle to Work Scheme
- Flexible working
- Employee Assistance Programme (EAP) including free counselling sessions
- Paid time off for medical appointments
- Training and personal development opportunities
- Access to shared resources and training opportunities via Mind Federated Network
How to apply
Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Manager,
Location: Walton on Thames, Surrey
Contract: Permanent
Salary: £45,000 per year – salary pro rata
Part-time, Monday – Thursday, 20 – 24 hrs per week
ABOUT US: The Counselling Partnership is an independent, local community charity. We are committed to improving mental well-being by providing professional, affordable one-to-one counselling to adults facing a variety of difficulties. These include depression, bereavement, anger, stress, anxiety, abuse, loss, phobias, post-traumatic stress, relationship, self-esteem, trauma and work or career-related issues.
The Charity has a double purpose. Addressing the psychological needs of our local community through appropriate counselling interventions is our first objective, but we do this by offering counsellors in training appropriate clinical experience, thereby helping to grow the counselling resources available to the wider community.
We have two outreach counselling rooms in Walton on Thames and Woking and provide on-line counselling to clients throughout Surrey.
The service provides individual therapy to people who have mild to moderate psychological issues, and we are able to offer counselling for up to a year, for clients who require longer term intervention to address presenting issues.
ABOUT YOU:
Are you passionate about supporting the mental health and wellbeing of people in your community?
Is making a difference important to you?
Do you have the skills and expertise to lead a small charity?
If so, we want to hear from you!
We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues and clients. Someone who thrives working in a team but can also work independently using their own initiative, you will have the skills and expertise to lead all aspects of the charity as it develops a new strategy and strengthens its operations. The successful candidate will work with the board of trustees to further develop the charity, building on its excellent reputation to deliver a much needed service that alleviates mental ill health and emotional distress in our community.
To be considered for this post you need to be confident in leading and motivating a team, being able to be proactive and adaptable and maintain high morale within the service. We are looking for a compassionate, supportive and empowering leader with proven management experience and ability to increase funding revenue. With excellent communication skills, you will have the energy and commitment necessary to nurture the heart of the organisation and its people at a key time in its development.
This role is part-time but will include occasional evenings to support board meetings. Regular in person working at our office in Walton on Thames is a requirement, with some activities that can be completed via remote working.
Closing date: 5 October 2024
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Profile:
The person appointed to this post will be passionate about the concerns and needs of older and vulnerable people within the local community. They must have an empathetic heart, work effectively as a team member, and agree to follow Evergreen’s ethos and values.
Job Purpose and Role:
This is a fantastic opportunity to join a busy and expanding charity and work within a dynamic team. The finance manager is responsible for support and maintenance of financial services and reporting to senior management. These duties include but are not limited to supporting the Finance Officer, maintaining accounts functions, budgeting and assisting in the drafting of monthly management reports.
Responsibilities
Reporting directly to the COO the Finance Manager will support and assist the Finance Officer in all routine bookkeeping duties, ensuring the smooth running of financial operations. The Finance Manager ensures that effective methods are put in place to meet current and upcoming regulations of Charities e.g. Charities SORP (FRS102).
Duties (this list is not exhaustive)
· Supervision of regular posting of purchase and sales ledger entries.
· Preparing monthly management accounts, including comparatives to budgets, trends and forecasts.
· Compiling Balance sheet reconciliations
· Facilitating the use of account software to generate management accounts reports.
· Preparing quarterly ‘Income and Expenditure’ reports for Managers.
· Preparing interim/final financial project reports for submission to funders.
· Providing accurate and timely financial information to support the organisational financial strategy and decision-making process
· Ensuring all transactions are recorded, filed and reported correctly
· Streamlining and improving accounting systems, controls and process environment
· Reviewing and updating the current organisation's policies and procedures
· Preparing supporting schedules for annual audits and working with external accountants to assist in the preparation of annual financial statements.
Knowledge
As an experienced Finance Manager, you must be knowledgeable in the following areas:
· Proven expertise with computerised accounts systems.
· An understanding of Liberty Account software would be an added advantage.
· Understanding of Charities Commission requirements
· Highly proficient computer skills including in-depth knowledge of Excel and major Microsoft programs
· GCSE Mathematics and English
· AAT Level 3 or equivalent
· Good editing, data collection, and record-keeping with analysis skillset
The client requests no contact from agencies or media sales.
Operations Manager
Part time - 24 hours
Rochdale
Perm
£23,552 - £25,281
Our client
Morgan Hunt is delighted to be working with a leading charity delivering quality support services to vulnerable homeless women, young parents and women, men and their families who are affected by domestic abuse across North West England. They support the people they work with to overcome the experiences they have had, and to empower them to take control of their own lives, access a tenancy of their own and maintain a quality of life in the long term.
An exciting opportunity has arisen for an additional Operations Manager to join the team on a permanent, part time basis, managing their vulnerable women and young parents' projects across Rochdale.
The role
As an Operations Manager, you will be responsible for;
- Leading front lone homelessness services supporting vulnerable women and young parents ensuring they work in line with strategy, resources and procedures to operate effectively and in line with agreed polices and plans.
- Ensuring that services are maintained and developed in accordance with key aims and objectives, are responsive to change, trauma informed, needs led and actively seek the contribution of individuals and families who use the service.
- Harnessing a working environment that encourages teamwork, innovation, positively and creativity.
- Promoting client advocacy and involvement and ensure client services are assessed and reviewed and that services meet client satisfaction goals
- Working with the team leaders in providing consistent and responsible line management to staff, students and volunteers including recruitment.
- Building effective relationships with other agencies to promote a critical community approach to service delivery.
- Monitoring, reviewing and reporting on quality and performance of services to meet contract and funder requirements.
- Ensuring the finance team have the correct annual information to support in setting and controlling of all service budgets.
- Working with the Head of Operations to identify funding opportunities.
- Being committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
- Working at times other than office hours to attend meetings, participate in networks, fund raising events and ensuring that the service is accessible.
The candidate
- Direct experience within the field of homelessness, young parents, multiple disadvantage, violence again women and girls.
- Experience of monitoring and reporting against organisational plans, targets and budgets.
- Able to support, inspire, and give effective leadership to a diverse team to maintain a committed team delivering quality outcomes.
- Able to communicate with the individuals and families that are supported and gain their trust.
- Experience developing successful funding bids.
- Ability to balance competing priorities.
- Able to ensure a good communication flow within the team and to and from within the wider organisation.
- Creativity and imagination in developing and delivering person centred and innovative services.
- Open and approachable, able to bring empathy and diplomacy to dialogues with staff.
- A clear communicator, able to adapt tone and style to a range of audiences, needs and communities.
- A demonstrable commitment to equal opportunities and anti - discriminatory practice.
Benefits
- Auto enrolment pension plan after 3-month probation via NEST.
- Health plan for all employees after completion of probationary period including free eye testing, access to counselling, and reduced gym membership.
- Salary sacrifice bike to work scheme.
- Salary sacrifice tech scheme including all products from Curry's.
- Christmas saving scheme, save January - November.
- Holiday Purchase - one week.
- Flexi for non - rota posts.
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Our team in Greenwich work together to offer a range of support to promote wellbeing and help people to manage their mental health. Client needs shape our services and they are at the centre of all we do.
We are recruiting a Peer Support Coordinator to lead the development and delivery of Peer Support sessions and work with Peer Support Volunteers to develop new opportunities. Groups will be held at our Greenwich centre and at venues across the borough of Greenwich. We particularly want to increase engagement of under-served communities in Greenwich.
You will have experience of group development, collaborative working across service teams and an excellent understanding of service user engagement. You will be highly organised and ensure all client data is accurately entered into our Views database. All records of groups and activities will also be entered promptly onto the database. Additionally, you will complete all client Peer Support registrations to ensure client needs are assessed and positive outcomes are achieved through engagement with the Peer Support Services.
Before applying, please read the Job Description and Person Specification for this role.
Closing date: Sunday 6 October (11:59pm)
Likely interview date: Friday 18 October
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A Bit about Us:
WellChild, based in the centre of Cheltenham, is the national charity for seriously ill children and their families. We fund
programmes and services to make it possible for children and young people living with serious illness to be cared for at
home instead of hospital.
What we are looking for:
We are seeking an enthusiastic and well organised Family Engagement Coordinator to work within our Family Team. This
role will be working directly with charity beneficiaries - parents and carers of children with serious and complex health
needs. This is a diverse and interesting role that is central to the development and expansion of our WellChild Family
Tree service.
Purpose of the role:
The Family Engagement Coordinator is vital to the success of the WellChild Family Tree Network. This is a growing network
that exists to connect families across the UK caring for a child with serious and complex medical needs with each other
and with WellChild. Through its online Facebook forum, and programme of activities, events and communications, it
provides members with the opportunity to make friends, make memories and get support.
Working within the Family Team and as part of the wider Programmes team this role will report to the Family Programme
Manager and is central to the development and expansion of the WellChild Family Tree. Key to this role is taking ownership
of and delivering a well-defined WellChild Family Tree membership experience that attracts and engages families from
across the UK and includes the provision of high-quality content and regular communications.
For the full details of the role, further contact details for more information and the JD/PS please see the enclosed documents.
Whilst the closing date for applications is 9am 8th October 24 we will be reviewing applications as they come in so may close the role earlier than advertised if we recieve sufficient applications.
We look forward to receiving your application!
Support children with complex medical needs and their families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK.STEP aims to support and empower people with experience of forced migration through a tailored employment programme that addresses the complex barriers refugees face in preparing for, and ultimately finding, work in the UK.STEP is open to all refugees, and people seeking asylum with the right to work.
Our strategy over the next 12 months is to refine and strengthen our programmes, with a focus on excellence, innovation and sustainability across STEP. Central to these efforts is adopting ‘Lean Impact’ principles across our organisation and ways of working, with the support of Spring Impact. The starting point of this work is the planning and pilot of STEP Online, an intensive version of STEP to fast track those who are highly skilled. We plan to explore, test and plan for this programme in consultancy with Spring Impact, leveraging their Lean Impact Methodology.
The post holder will play a pivotal role in leading this piece of work with two main objectives:
- Explore, test and plan for STEP Online. This will involve being the lead implementer of testing minimum viable products, participating in workshops and identified working groups, and co-leading on test coaching sessions and team reflections with Spring Impact.
- Establish and build internal capacity and development for Lean Impact. This includes supporting a discipline of continuous testing and learning at World Jewish Relief to be able to rapidly trial, refine and scale other models across the organisation on a longer-term basis.
About you
We are looking for candidates who have:
- Experience developing and implementing innovative and community-centred learning practices, including designing prototypes, data collection, analysis and using a high level of numeracy to make data-driven decisions to build impactful solutions (i.e., Lean Impact, Equity-Centred Design, Human Centred Design).
- Proven experience in managing projects from initiation to completion, including scope, timeline, budget, and resource management.
- Experience working on projects for people who have experienced forced migration, particularly, in the refugee employment sphere would be desirable.
- Empathy & Emotional Awareness - Ability to hear accurately and understand unspoken, partly expressed thoughts, needs and concerns of others
- Data Analysis - A strong understanding of monitoring and evaluation methodologies, the measurement of project and social impact and sufficiently numerate to be highly competent at analysing data sets.
- Self-motivated - Highly entrepreneurial, flexible, and committed to getting things done
Benefits
We offer a range of benefits including:
- 23 days holiday plus bank holidays and Jewish holidays.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Enhanced maternity & paternity pay.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- Season ticket / travel to work loan.
- Cycle to Work Scheme.
- On Friday the office closes at 3pm.
- We encourage flexible working/working from home and offer a range of flexible working options
Equality, Diversity and Inclusion
World Jewish Relief values equality, diversity and inclusion in our workplace and we encourage applications from candidates of all ethnicities, socio-economic backgrounds, genders, sex, sexual orientations, ages, disability, faiths (or non), marital status (or non), that meet the criteria set out for this role.
We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.
You don’t need to be Jewish to work for us, but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
To apply
Please upload your CV and a cover letter explaining how you meet you the criteria in the person specification.
Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.
Bringing life-changing action to people in crisis around the world
Responsible to: Kerry Smith, CEO
Hours: Full-time 37 hours 10 months cover, flexible working available at a minimum of PT/0.8 FTE)
Salary: £55,000 p.a.
Benefits: 27 days holiday (pro rata) plus 4% marched pension contribution
Start Date: December 2024
BACKGROUND
The Helen Bamber Foundation (HBF) is a specialist UK charity which provides expert care and support survivors of torture, trafficking and other extreme human cruelty. We work with hundreds of clients every year from all over the world.
The expertise of the Foundation is renowned in the field. Through the Model of Integrated Care, HBF offers survivors access to an individually tailored programme of specialist therapy, medical advisory services, legal protection including providing expert medico-legal documentation as part of the MLR Service, welfare and housing support, and creative and skills activities within an integration programme. Survivors of human trafficking benefit from HBF’s counter-trafficking programme of support.
OVERVIEW OF THE ROLE
HBF is seeking an experienced and dynamic lawyer for an interim period to give direction to the Legal Protection, Medico-Legal and Client Services of the Foundation. This role is crucial for advancing the rights and protection of our clients, many of whom are vulnerable individuals seeking asylum or are survivors of trafficking. We do not provide legal representation directly to our clients, instead we act as a support team to our clients and their legal representation by providing second tier advice. The successful candidate will provide strategic leadership, ensure the highest standards of legal protection, and contribute to the overall mission of the Foundation including developing relationships that promote HBF’s expertise and reputation. This role requires exceptional people management and communication skills, with the ability to effectively lead a team, foster collaboration, and articulate complex legal issues clearly to both internal and external stakeholders.
Equal Opportunities
HBF is an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation. If you are a refugee and meet at least 50% of the criteria we will guarantee that you will be longlisted for one of our initial 15 minutes interview. We particularly welcome applications from Minority Ethnicities. All are welcome to apply for this role.
As is the nature of work in this sector, the role will expose the postholder to traumatic and distressing material and, whilst they will be supported by the CEO and the surrounding team, they should also be able to demonstrate knowledge of the self-care principles needed to manage working in an intense work environment and be able to collaborate in the dissemination of those principles to other members of the team. Clinical supervision will be offered to support the appointed post-holder where necessary.
Please note that the successful candidate will be offered the job subject to suitable references and an enhanced DBS check. If appointed, you will be required to give your consent to HBF to receive regular updates on your criminal records status throughout your employment.
Application Process
Please send your CV and a cover letter outlining your relevant skills and experience, as well as how your previous experience matches the listed responsibilities and person specification for the role.
Closing Date: 11.59pm on Sunday 29th September 2024
Interviews: Week commencing 30th September and 7th October 2024
The ideal start date for this role is December 2024.
For any queries about the role, please direct them to Kat Hacker, Director of Legal Protection & Client Services on our phones or reception email.
We regret that we can only respond to applicants who make it to the interview stage. Please note you will need the right to work in the UK as we are unable to sponsor individuals. No agencies.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
About the role
As Senior Special Events Executive, you will significantly contribute to and drive growth in Crisis’ Events Fundraising portfolio. You will have joint responsibility for ensuring that the team income target (£2.3m in 24/25) is achieved, as well as a personal income target.
As part of this role, you will be helping to roll out and embed Crisis’ special events strategy, developing our relationships and ways of working with key individuals and partners.
About you
To be successful in this role you will have:
- A proven successful track record of planning, delivering, and evaluating special events to achieve a good return on investment
- Experience in relationship management and stewardship
- Confidence in communicating and collaborating with key internal and external stakeholders
- Excellent copywriting skills, with the ability to tailor content to different audiences
- Experience in logistical delivery, supplier management, reporting, debrief and evaluation
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 29th September 2024 (at 23:59)
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.