Client And Operations Lead Jobs

Our client offers a range of quality, exciting and inclusive short break clubs across Surrey and West Sussex for children and young people with a disability and additional needs. They are now looking to recruit a dynamic Team Manager to lead their short break services, ensuring a high quality service for all beneficiaries.

As Team Manager you will oversee the operational management and delivery of short break clubs delivered across a range of schemes across Surrey and West Sussex. You will line manage a team of dedicated frontline workers and will lead the assessment of behavioural support plans and complex need support in order to ensure safe and inclusive practices. You will ensure the meaningful participation of children and young people in the design, delivery, and evaluation of services, and will work closely with local partners to enhance the range, reach and quality of services for children and young people.

To apply for this role, you must have demonstrable experience of working with children and young people with a range of disabilities or additional needs. You must have previous experience of managing frontline staff, and of working with a range of partner organisations in order to achieve positive outcomes for beneficiaries. You will be skilled at developing and implementing fun, varied and creative programmes of activities that allow for fun and informal learning. Overall, you will be a supportive manager, passionate about ensuring high quality services for children and young people with a range of disabilities or additional needs.

Benefits
Free Gym Membership: the post holder will be entitled to free use of our client’s fitness centre, and half price childcare for dependents.
Free Parking on-site
Pension Contribution

If you are interested in finding out more about this exciting opportunity, please register your interest and submit your CV by clicking 'apply now' below. Applications will be reviewed, and interviews scheduled with the client on an ongoing basis.

At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!
 

Please note, this role will be 35 hours per week:

Term-Time: 9:00-17:00 Tuesday-Saturday (including 1 hour unpaid break)

(Flexible Mon-Sat pattern can also be considered with a minimum of 3 

 Saturdays per month in term-time only)

School Holidays: 9:00-17:00 Monday-Friday

Due to the requirements of the role needing to occasionally travel to schemes, please only apply if you have a full driving license.

A fantastic charity providing services to unpaid carers are looking for a Senior Service Manager, based in Surrey.

Location: Leatherhead in Surrey, with some working from home and within the community across Surrey

Salary: Circa £32,000

As Senior Service Manager, you will direct the strategic requirement, operational care standard and continuous improvement of services to the charity’s clients, the unpaid carers, across Surrey.

Key responsibilities include:

• Managing the Service Managers – ensuring operational excellence and compliancy within your allocated sector
• Collaborating with the other Senior Service Managers to execute strategic visions at the direction of the Head of Care Operations & Registered Manager
• Continuously aspiring to revolutionising the care and support provided to clients
• Providing expert leadership around Safeguarding Concerns and being a role model for
• other members of the operations management team
• Monitoring service provision - ensuring gaps and under contract hours are resolved and resources are being maximised with regards to impact on overall delivery of hours.
• Co-producing and implementing strategic plans for the delivery of care services for unpaid carers in alignment with the business plan.

The successful candidate will have a Care Certificate and knowledge of CQC regulations and Health Care Act and an ideally an NVQ Level 3 or 5 in Health and Social Care (or the willingness to commence in this qualification with 3 months).Previous line management experience, ideally in a care setting, including rostering and completing observations and supervisions is key, as is a good level of IT literacy, including proficiency in Microsoft Office software (Word/Excel) and the ability to learn to use other digital platforms and software. Crucially you must have the ability to demonstrate dignity and respect for adults and children with care and support needs and have a thorough understanding of the needs of unpaid carers.

CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!

Please note, only successful candidates will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Our team in the London borough of Wandsworth is recruiting for a Substance Misuse Team Leader, to join our management team in providing high quality recovery care to a diverse service user group. We Are With You is part of a consortium with SLaM NHS Trust, St Mungos and CDARS. If you are a dynamic leader, who can inspire others to make a difference for their clients using a compassionate and collaborative approach, we want to hear from you.

As Team Leader you will directly link in to the Service Manager, as well as working collaboratively with the Operations Manager and other Team Leaders, to ensure clear communication and meet the delivery needs of this service to support our clients to achieve positive outcomes. 

You will be responsible for collaboratively leading the With You psychosocial team to deliver a high level of performance by meeting targets and KPI's set to ensure we are providing the best service to our clients and improve treatment outcomes, whilst creating a supportive and inclusive environment for our staff team. 

This post requires excellent leadership skills to work innovatively and confidently, supporting staff in high performing recovery work, overseeing quality assurance and safeguarding and with the capacity to work within competing demands and tight timescales. 

The Wandsworth drug and alcohol service is based in Battersea and is located 10 minutes walk from Clapham Junction train station, which has a busy local shopping district.

This is a full-time role working 37.5 hours per week. The salary for this position is £26,000  -  £33,000 per annum plus an Inner London Weighting of £2,759 per annum.

Required Skills

Managing and developing your team to reach its full potential will be key to your success and will be your passion.  You will motivate your team to deliver exceptional services to those we support and will have the ability to connect quickly with both staff and service users, treating them respectfully and with dignity. This is a busy team, with multiple priorities ongoing, so it’s important that you are highly organised and able to manage your time effectively. 

You and your team will be responsible for delivering against targets, always ensuring the service is complying with all of the necessary requirements that arise from working in a social care setting. There'll be data analysis and administration tasks to deal with too, but that's all part of this busy and varied job that you take in your stride. You will have experience in managing a team, ideally within the charity or substance misuse sector and be a skilled leader. 

Above all, we are looking for someone who is passionate about what we do, with an inspiring and engaging approach. 

A full job description and person specification is available on request. Please note that this role may close early should sufficient applications be received, so early application is advised.

Diversity Statement 

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.

Benefits

• Competitive salary
• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You’s pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

Should you be successful in your application, you will be required to provide 3 years' worth of references and where applicable, will need to undergo an enhanced DBS check.

About The Company

Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.

At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online.

We provide a free and confidential service without judgement to more than 100,000 people a year. 

We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.

We Are With You.

Chief Executive Officer

This is a unique opportunity to join an international children’s charity as its Chief Executive Officer, making a real and lasting transformation in the lives of children in Darfur, Sudan. 

Position: Chief Executive Officer

Location: Remote (with the role involving occasional travel to Surrey)

Salary: £60,000 - £90,000 (subject to experience)

Hours: Full time (37.5 hours)

Contract: Permanent 

Closing Date: Thursday 13th March, the client reserves the right to interview before the closing date so please apply asap.

About the role: 

This is a crucial position as it will be your responsibility to ensure the growth of the charity, enabling us to support even more children and their families in Darfur, Sudan. You will be an experienced and highly motivated leader overseeing the overall development of the charity, ensuring its continued success in its next phase of the charity’s growth. You will oversee the charity’s budget to ensure the long-term financial sustainability and be responsible for the charity’s fundraising, grants, individuals and our events. You will lead a passionate and dedicated team including working with our volunteers, both in the UK and in the USA and Australia. You will also play a key role in building relationships with donors, potential donors, corporates and other stakeholders. 

You will work closely with the Country Director (currently our Founder) for Darfur and oversee projects and assist recruitment in Sudan as soon as it is safe to do so. At present our Sudan staff are working from outside the country as Darfur faces extreme violence. Projects within Darfur are implemented by the Steering Committee, who are volunteer village leaders working with the charity since 2010.

Your main duties will include:

• Provide vision and leadership for the charity setting the overall vision and strategic direction, ensuring alignment with its mission and values.

• Develop and implement a strategic plan in collaboration with the Board of Trustees.

• Act as the public face of the charity, undertaking a range of speaking opportunities and acting as a media spokesperson.

• Manage day-to-day operations, ensuring the effectiveness and efficient use of charity resources.

• Oversee budgeting and financial planning – manage the charity’s finances, including budgeting, forecasting and financial reporting.

• Build relationships with celebrities, Patrons and key Stakeholders.

• Ensure the charity is compliant with legal, regulatory and financial requirements.

• Regularly report to the Board on all aspects of the charity’s work, ensuring accurate timely updates on funding, operations and emerging needs.

• Be the key point of contact for the charity, providing guidance and support to staff and volunteers.

• Prepare the Annual Report and regular updates for key stakeholders, donors and funders.

About you: 

We are looking for a confident leader who wants to work with us to ensure we are a high performing, sustainable organisation. You will need to bring with you the following skills and experience:

• Proven track record in a management and leadership role, preferably within the charitable or not-for-profit sector. 

• Strategic thinker with strong financial acumen, excellent communication skills, and the ability to build partnerships and influence at all levels. 

• Compassionate and values-driven approach to leadership, with a commitment to sustainable development. 

• Understanding of Charity law and regulations, governance requirements, and reporting standards. 

• Experience working effectively with a Board of Trustees. 

• Proven experience in budget setting and financial management, reporting to funders and Trustees. 

• Proven success in identifying and developing new income streams. 

• Experienced in building effective relationships with donors, celebrities, patrons and other stakeholders. 

• Experience in building and leading a team of staff and volunteers. 

• Excellent communicator and presentation skills. 

• Highly organised, and excellent attention to detail. 

About the Organisation

This is the only charity founded specifically to help children in one of the most challenging regions of the world, Darfur, Sudan. For the past 24 years we have been transforming the lives of children through a unique package of integrated projects, working closely with the communities themselves. Since 2001 we have adopted 110 villages, transforming the lives of over half a million people.

There could not be a more exciting time to take the charity forward. You will be responsible for shaping both the projects in Darfur, and all the exciting opportunities to raise awareness and funds in the rest of the world. 

Other roles you may have experience of could include Charity Director, CEO, Chief Executive, Chief Executive Officer, Senior Director, Finance Director, Corporate Services Director, Fundraising Director, Human Resources Director, IT Director, General Manager, Operations Director, Partnerships Director, Managing Director, CFO, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The essentials … 

• Permanent, full-time 
• £25 – 27k (depending on experience) 
• Hybrid working (3-4 days in office with 1-2 days per week working from home) subject to the needs of the business

What you’ll be doing … 

The main purpose of this role is to provide effective administrative and onsite support to the events team across events, conferences, training courses and venue hire. You will be highly organised with a keen eye for detail and have enthusiasm for events and working for a membership organisation.

Overall responsibilities / requirements …

• To support the events team with managing sales and general events enquiries in a timely and efficient manner. 
• Supporting the team on delivering show rounds to prospective clients when needed. 
• Work collaboratively with the Venue Hire Lead, Head of Events and Buildings Manager to communicate key information taking place across Burlington House. 
• To support events with raising invoices and resolving queries in a timely manner. 
• To support events with conference administration including delegate liaison, abstract management, badges and event requirements.
• To support events with training course administration including delegate liaison, course materials management and training requirements. 

Event Operations: 

• To support the events team with ad-hoc events out of hours where needed across the year. 
• Ensure the events spaces are well maintained in collaboration with the Buildings Manager and Venue Hire Lead. 

Teamwork: 

• To be proactive in identifying areas for potential improvement in the events administration process. 
• To take part in developing more efficient ways of working within the team attending team meetings and updating on administrative areas.
• To ensure that positive working relationships are continued across departments at GSL 
• To participate in wider meetings including External Relations and Health & Safety. 

Other responsibilities and expectations … 

• The post holder is expected to work flexibly to respond to changing needs at The Geological Society.
• The post holder is expected to undertake any other responsibilities or tasks consistent with the role and/or reasonably required by the Head of Events. 

What we’re looking for … 

• Excellent organisational skills and attention to detail. 
• Experience 1-2 years working in events, membership and/or venue/ hospitality administrative background. 
• Confident individual with a can-do attitude, uses initiative to make things happen. 
• Team player, working effectively both independently and in a team. 
• Competent with Microsoft Office and basic Excel programmes. 
• Collaborative spirit, willing to work across multiple teams to achieve best possible outcomes. 
• Strong level of spelling and grammar. 

The ideal candidate will have: 

ESSENTIAL 

• Personable, customer service and networking skills 
• Awareness of administering events for similar organisation / or venue based. 

DESIRABLE 

• Degree qualification (or equivalent)
• Working within a heritage venue similar to Burlington House 
• Awareness of the events industry 

A bit about us … 

The Geological Society is a registered charity and employs just over 50 staff at its offices in London and Bath. Our London office is situated in the beautiful London hotspot of Piccadilly in Burlington House, just next door to The Royal Academy.  As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:

• 25 days basic holiday entitlement (plus bank holidays) when you start, increasing up to 30 days with continued service (pro-rated for part-time staff)
• Option to purchase up to 2 days extra holiday days per year
• Contributary pension scheme
• Access to 24/7 online GP with mental health & wellbeing counselling
• Free premium Headspace account for you and 2 members of friends/family
• Cycle to Work scheme
• Season Ticket Loan scheme
• Life Assurance and Income Protection schemes
• Free access to Royal Academy exhibitions
• Free Geological Society Fellow membership for qualified staff

The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.

How to apply …

To apply for this position, please follow the 'How to Apply' button to our website for contact details. As an equal opportunity employer, we kindly ask for applicants to anonymise CVs and cover letters before submitting by replacing your full name with initials.

Please let us know if you will require any special provisions to be made should you be called for an interview. 

All applicants must have the right to work in the UK.

ATLEU is looking for a Communications and Public Affairs Officer. This is an exciting new role, working with colleagues across policy, communications and lived experience. We are looking for candidates who have a track record in speaking out and are not afraid to be bold in seeking change for survivors of trafficking. ATLEU’s work and our role as an expert voice in the sector is survivor informed, change focussed and ambitious and this role will make a significant contribution to developing our communications and influencing strategies. 

Deputy Care Manager

We have an exciting opportunity for a Deputy Care Manager working for a leading domiciliary care provider committed to delivering high-quality care to clients in the comfort of their own homes, in and around Cambridge.

Position: Deputy Manager (Domiciliary care)

Salary: £30,000 per annum,

Location: Cambridge and surrounding areas

Contract: Full-time, permanent

** A full driving licence and access to your own vehicle is essential for this role**

About the Role:

As Deputy Care Manager you will support the Care Manager in the day-to-day operations of the service, ensuring the highest standards of care are maintained and that clients receive exceptional service.

Key responsibilities include:

• Assist the Care Manager in the overall management of the service
• Ensure compliance with all regulatory and company standards, policies, and procedures.
• Supervise and support care staff, providing guidance and training as needed.
• Conduct regular assessments and reviews of client care plans.
• Manage client enquiries and concerns, ensuring prompt and effective resolution.
• Maintain accurate records and documentation in line with regulatory requirements.
• Support the recruitment, selection, and induction of new staff members.
• Participate in the development and implementation of quality improvement initiatives.
• Ensure effective communication with clients, their families, and healthcare professionals.
• Coordination of calls and clients to ensure that the service is delivered to the highest standard.
• Carer holiday management
• Participation in the on call rota, 1 evening per week and 1:6 weekends

About You:

We are seeking a dedicated and experienced Deputy Care Manager. We are looking for a compassionate and reliable individual who is committed to providing exceptional care. You’ll need a full driving licence and access to your own vehicle.

Essential skills and qualifications include:

• Previous experience in a supervisory role within the domiciliary care sector.
• NVQ Level 5 in Health and Social Care or willingness to work towards this.
• Strong knowledge of CQC regulations and standards.
• Excellent organisational and leadership skills.
• Effective communication and interpersonal abilities.
• Ability to work independently and as part of a team.
• Passion for delivering high-quality care to clients.

About the Organisation:

The Charity is dedicated to empowering individuals to live independently and with dignity in their own homes, they are rated ‘Outstanding’ with the CQC. We believe in promoting respect, individuality, and choice, offering tailored care solutions that meet the unique needs of each client. By joining the team, you’ll be part of an organisation that values compassion, professionalism, and continuous improvement.

In return:

As well as knowing what you do makes a huge difference to the people supported, there are also many more benefits including:

• Working for an outstanding rated provider
• Opportunities for professional development and career progression.
• Supportive and collaborative working environment.
• Flexible working hours to promote work-life balance.

Other roles you may have experience of could include: Assistant Manager – Domiciliary Care, Care Services Deputy Manager, Deputy Care Manager, Home Care Deputy Manager, Deputy Registered Manager, Deputy Service Manager, Community Care Manager, Supported Service Manager, Area Service Manager, Domiciliary Care Manager, Senior Domiciliary Carer, etc. #INDSCP

PLEASE NOTE: This role is being advertised by Social Care People on behalf of the organisation.

CEO

Salary: £65,000 to £82,000
Location: Portsmouth, UK (Flexible Working Available)
Contract: Full-time, 35 hours per week

Are you interested in being the Chief Executive of a diverse, dynamic and vibrant organisation? If so, our client are looking for a visionary leader to join them to help build on their strong foundations and further develop their reputation as an excellent students’ union.

About The Organisation

Our client is an independent education charity led by, and for, students.

The Union is central to the University experience and works to support all aspects of student life for the 28,000 plus students studying at the University. Located in a vibrant waterfront city, they are dedicated to ensuring that every Portsmouth student thrives, is empowered, and is heard.

They are a dynamic, forward-thinking, and is committed to delivering an outstanding student experience. With a diverse and vibrant student community, the University has strong and collaborative links with the Students’ Union, working in partnership to support student success, well-being, and development. This close relationship ensures that student voices are heard, valued, and actively shape the university experience.

They run a variety of services including sports clubs, societies, media groups, student representation and an advice service. They also host several events and activities for students, from small social gatherings to our larger flagship events of Graduation, the Welcome Month & Freshers’ Fayre.

About The Role

Their next CEO will be an experienced and visionary leader to drive strategic initiatives, foster the positive and agile organisational culture, further develop the strong partnership with the University, and oversee the delivery of strategic aims through services and operations to meet the Vision of the Union.

The successful candidate won’t necessarily need to come from the Higher Education sector but must be able to demonstrate a good understanding of the trends and issues that affect Higher Education and its students. A good understanding of charity governance, financial management and organisational development is vital.

Oour client offer an inclusive and fun work environment and a very good overall benefits package. They are a flexible employer and believe passionately in the wellbeing of their people. They are also committed to ensuring theirr workforce reflects the diversity of the world and community. They respect everyone's individual identities, celebrates difference and encourages applications from all candidates irrespective of background. They would particularly welcome applications from those who identify with protected characteristics.

Closing Date: Wednesday 19th March 2025
First Stage Interviews (Remote): Monday 7th April 2025
Final Interviews (In-person): Friday 25th April 2025 

How to Apply

Please click 'Apply now’ to be redirected to their website, where you can download the Candidate Information Pack and Job Description and find details of how to apply.

Join them, in shaping the future of student life. Apply today!

REF-219875

About A4ID

Advocates for International Development (A4ID) is a CSO with a vision to see the law and lawyers play their full part in the global eradication of poverty and advancement of the UN Sustainable Development Goals (SDGs). A4ID seeks to be an authoritative voice of the legal community, to inspire and enable lawyers to join the global fight against poverty, and to ensure that legal support is available for those engaged in that fight. A4ID achieves this vision and mission through its innovative pro bono broker service and larger strategic pro bono projects, in addition to its education and training programmes, thought leadership and policy work, and international Rule of Law Expertise programmes and projects.

Purpose of the role

The role of the Project Officer – CSO Services will lead on the coordination and management of international pro bono legal opportunities. A key focus of this role is to engage with CSOs globally, to scope potential partners and areas which require, or would benefit from, pro bono legal assistance. This will support A4ID’s weekly pro bono projects and larger strategic projects.

The Project Officer – CSO Services will also manage larger strategic projects, which will include maintaining records, gathering feedback, reporting on progress internally, collaborating with other teams in need of relevant expertise, drafting external comms, and implementing other internal administrative tasks as necessary (e.g. updating software and implementing process changes).

Larger strategic projects involve collaborating with multiple stakeholders (including large international CSOs, smaller local CSOs, large international law firms, smaller local law firms, and other delivery partners and legal experts) to effectively and efficiently deploy pro bono legal services to support the missions of respective CSOs. The Project Officer – CSO Services will work as part of the wider PBLS team on such projects.

On smaller brokerage projects, the Project Officer – CSO Services will establish connections with CSOs, identify potential areas for support and provide an initial scope of potential projects.

Benefits:

• A comprehensive private health insurance.
• 26 days annual leave plus bank holidays.
• Leave on your birthday.
• 7% employer pension contribution.
• Twice a year team’s day out.
• Hybrid working.

To Apply

Interested candidates are requested to send a CV, and cover letter. The cover letter must include why you are interested in this job, how you match the person specification and provide specific examples from your professional experience, skills, and knowledge. 

Closing date: 16 March 2025.

Your new company
My client is a large, London-based charity.
Your new role
My role is a Service Charge Officer. The role will include, but is not limited to:
- Working with stakeholders across the business, including the dedicated Estate Operations Manager to review historic service charge accounts
- Being accountable for working through a defined number of service charge accounts that have been issued a Section 20b and seeing them through to audit
- Reviewing any complaints and queries from residents relating to service charge accounts
- Supporting the Estate Operations Manager with engaging with residents and responding to any queries and documenting any decisions
- Strong Excel skills and knowledge of financial software is essential

What you'll need to succeed
In order to succeed, you will need:
- Significant experience of analysing and working through complex service charge accounts
- Great problem-solving skills, being able to work with stakeholders to secure an outcome
- Significant experience of analysing complex data and ability to present analysis
- A strong track record in delivering projects and meeting outcomes within set deadlines

What you'll get in return
In return, you will have the opportunity to work with a leading charity, gaining varied experience in a supportive team.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

With 43 years’ experience caring for London’s diverse wildlife, 36 free-to-enter urban nature reserves, and over 900,000 members standing together for nature, London Wildlife Trust are engaging, inspiring, and enabling people to connect with nature.

London Wildlife Trust (LWT) is the only charity that champions nature’s recovery in London. LWT’s new COO will play a pivotal role in helping to achieve the 2030 Strategic Plan. They will be part of the Trust’s Senior Leadership Team with day-to-day overall leadership responsibility for finance, people, organisational development, impact measurement, and governance. 

Following a period of significant growth, and currently embarking on a brand-new five-year Business Plan, London Wildlife Trust is at a turning point as an organisation and is seeking a dynamic and effective leader to complement and support the Chief Executive Officer (CEO) in leading the charity through a period of significant change and transformation. 

The successful candidate will report directly to the CEO, and line-manage both the Head of Finance and the Head of People & Organisational Development. 

Whilst we are not seeking a qualified accountant, the COO will need to be able to robustly and fluently speak to and understand financial challenges, particularly around longer-term forecasting and budgets. Supporting and guiding the formalisation of impact measurement across the organisation will also be a key aspect of the role, done in close collaboration with the wider senior management team and Director of Development. 

Experience with and passion for streamlining operations, systems, and processes and continuously working to identify improvements will be essential, as will a calm and stable approach to leadership. 

LWT is being assisted in this appointment by the executive search firm Society. Applications should consist of a CV and covering letter. The deadline for receipt of applications is midday GMT on Thursday, 13 March 2025.

An opportunity has arisen to join Crimestoppers. We are currently recruiting a Head of Business Development & Fundraising based in our Head office in The London Borough of Sutton (hybrid working). You will join us on a full time, permanent basis and in return you will receive a competitive salary of £55,000 per annum plus generous additional benefits.

At Crimestoppers we believe everyone has the right to feel safe from crime, wherever they live. Hundreds of thousands of people trust us each year with their crime information by calling in or using our untraceable online form.

Crimestoppers is a charity which gives people the power to speak up about crime targeting them, their communities and the most vulnerable people in society. Our reporting line and website gives the public the confidence and ability to pass on vital information in total anonymity. Every day approximately 1,800 people contact us about crimes including knives, drugs, child exploitation and fraud.

Our charity gives people the power to speak up and stop crime, 100% anonymous. Always.

Benefits of becoming our Head of Business Development & Fundraising:

• 30 days annual leave - with 3 days to be taken between Christmas and New Year (plus bank holidays)
• Hybrid working – Three days in the office, core office days are Monday and Wednesday, 2 days from home.
• 3 days paid volunteering leave
• Access to benefits platform CS Advantage & Tickets for Good
• Employee Assistance Programme - Wisdom
• 4% pension contributions, with salary exchange option

About the role: 

As the Head of Business Development & Fundraising, you will be selling Crimestoppers’ commercial services to prospects and upselling to existing partners; working closely with/supporting BD account management and support functions (Marcoms, Contact Centre, Legal/Finance) within the organisation to ensure the smooth implementation of new partnerships in line with our charitable objectives.

Main Responsibilities of the Head of Business Development & Fundraising role:

• Ensure a continuous pipeline of prospects which are converted into income to achieve our in-year net financial objectives.
• Oversee completion of all new Business Development contractual documentation with co-agreed amendments; hand-over of all relevant documentation/contact details.
• Work closely with other key interlocutors and including Marcoms, the Contact Centre and Regional Managers to ensure that each potential partnership meets our due diligence criteria and is line with the strategic objectives of the charity. 
• Line manages and provides clear guidance to the Business Development Account Managers on new partnerships enabling them to efficiently implement new client service initiatives, while maintaining and developing existing partnerships. 
• Where appropriate lead on non-commercial income opportunities supporting Operations e.g. statutory. non-statutory and law enforcement bodies/organisations. 
• Takes a lead in developing partnerships that address major Crimestoppers’ crime priorities in line with our strategy. 
• Take the lead on the cultivation of new leads by developing own income networks, maximising opportunities through existing third-party relationships, and Crimestoppers’ events. They must also show evidence of being a strong self-starter. 

What we're looking for in our Head of Business Development & Fundraising:

• Proven ability in new business sales and closing deals that deliver return on investment (ROI) targets
• Strategic thinker who can see the bigger picture in order to develop new opportunities and increase the financial value of clients
• Honed communication skills for internal, commercial, statutory, non-statutory, trade body associations
• Ability to take a firm lead on the development, implementation and appropriateness of commercial partnerships
• Understanding of marketing communications and/or an Operational (Contact Centre) environment
• Ability to see and envisage solutions for our partners/clients
• Able to understand and respect different experience within the organisation in order to gain the best financial results for the charity

To apply, please submit your Covering Letter and CV. In your covering letter please outline how you meet the specific skills, knowledge, experience, and qualifications required.

Applications close: 11th March 2025

Interviews: Provisionally set for the 19th March 2025. Successful applicants will be notified after the shortlist process.

No agencies please.

Reg.Charity 1108687

�� Location: West Midlands

�� Contract Type: Permanent, hybrid

⌚ Hours: 35 hours per week

�� Salary: £42,213.23 - £46,343.55 (depending on experience and skills)

What can we offer you?

�� Expenses incurred while traveling outside your base location will be reimbursed.

�� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme 

�� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

Empower people, inspire performance, and drive lasting change as a key partner in shaping our success

Be the driving force behind people and performance. As an HR Business Partner, you’ll work side by side with leadership, shaping strategies that make a real impact. With a strong focus on employee relations, you’ll work closely with stakeholders to resolve key employee relations cases. You’ll champion a culture that supports colleagues while keeping the business running smoothly.

Guide and support colleagues, driving a culture of growth and success

There will be an expectation to travel 1-2 times a week (and as needed) to support different locations, ensuring continuity and strong HR presence. With your expertise in employment law, performance management, and strategic HR, you’ll be the trusted Business Partner that colleagues and leaders rely on.

CIPD Level 7 or equivalent experience preferred. Ready to make an impact all while collaborating with our dedicated L&D and Recruitment teams to ensure a seamless, high-performing organisation. Let’s talk.

Do you have experience as an Advanced Clinical Practitioner (ACP) working with babies, children, and/or young people with complex needs? Are you passionate about delivering high-quality, family-centered care in a supportive, multidisciplinary environment? If so, we would like to hear from you!

Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to over 750 Babies, Children, and Young People living with life-limiting and life-threatening conditions, as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.

We are seeking an exceptional and organised ACP to join our incredible and dedicated Specialist Palliative care team at Rainbows Children’s Hospice, covering all 5 counties of the East Midlands: Hospice, Hospital and Community. In this vital role, you will provide advanced clinical expertise, contribute to symptom management, lead on end of life care and work closely with families to ensure the best quality of care for the babies, children and young people in our care. You will also support the Head of Palliative Care in managing, leading and introducing new services within the Hospice and manage a team of CNS’s and unregistered professionals

You will be based at the Hospice in Loughborough and be required to travel across the East Midlands covering all 5 counties: Leicestershire, Nottinghamshire, Derbyshire, Northamptonshire and Lincolnshire.

Hours of work: This role will be between the hours of 8:00am and 8:00pm, on a rota covering 7 days a week. There will be a requirement to be on the on-call rota.

Our Benefits

In addition to Agenda for Change pay scales, we offer a range of benefits including:

• Free onsite parking at the Hospice, Lark Rise, Loughborough.
• Eligibility to join blue light card discount scheme.
• Healthcare Cashback plan.
• Life Assurance.
• 27 days holiday.
• Plus bank holiday allowance but expectation to work bank holidays in this role.
• Free access to our Employee Assistance Programme.
• Access to occupational health.
• Opportunity for current NHS pension scheme members to transfer their membership.
• Contributory pension scheme or Salary sacrifice pension scheme.
• Affordable meals at the Hospice, Lark Rise, Loughborough.

About the role                                                                              

Be responsible for the daily care of Babies, Children & Young People resident in the Hospice and those receiving end of life care within the hospitals and community across the East Midlands.

Some of the key responsibilities include (but not limited to):

• To have lead nursing responsibility for a defined caseload of Babies, Children and Young People with Palliative and end of life care needs within the hospice, hospital and community.
• Be an independent prescriber & support the prescribing/transcribing process
• To professionally support staff within the hospice, hospital and community to ensure that child’s needs are assessed, care planned, implemented and evaluated, and that there is consultation and involvement of child/parents and carers. 
• Liaison with staff and services within Hospital both Paediatrics and Neonates to identify and facilitate the transfer plan and subsequent ongoing care needs of Babies, Children & Young People.
• To be a member of the senior nurse team, demonstrating effective leadership skills and taking part in the on call rota.
• Further responsibilities in the role of an Advanced Clinical Practitioner at Rainbows, can be found by downloading the Job Description.

What we’re looking for:

• Qualifications: Advanced Clinical Practitioner AND/OR MSc, Current registration with NMC/HCPC/GPC, Non-medical prescriber, History taking and clinical examination qualification.
• Experience: Significant Post Registration paediatric palliative care experience, Demonstrative track record working with own paediatric/neonatal client base, managing the assessment, treatment and discharge of patients and the ability to work in partnership with a range of other professionals including health, social care and education.
• Excellent Communication Skills: The ability to effectively engage both verbally and written with team members, nurses, and families in a sensitive and professional manner as well as manage challenging conversations effectively and with compassion.
• Effective organisational Skills: Strong ability to prioritise tasks and manage competing demands within a fast-paced care environment.

Further requirements can be found by downloading the Person Specification.

To apply for the role please click ‘apply now’ to complete an online application form. If you require an alternative method of applying or would like to discuss reasonable adjustments further, please contact the Recruitment Team.

This role is subject to an Enhanced DBS (Disclosure and barring Service Check) and pre-employment checks.

Please note: We reserve the right to close this advert early if we receive a high volume of suitable applications. We encourage candidates to apply as soon as possible to avoid disappointment.

Please note: Previous applicants need not reapply.