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56

Children And Young People Manager Jobs in Stevenage, Hertfordshire

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Closing in 3 days
MCR Pathways, Stevenage (Hybrid)
£24,600 - £26,650 per year
Posted 2 weeks ago
Look Ahead Care Support and Housing, Hertfordshire (On-site)
Up to £24960 per annum + Benefits include 25 days Annual Leave etc
Posted 2 days ago
The Scout Association, Gilwell Park, Essex (On-site)
£25685.00-£27445.00 per year
Posted 3 days ago
Victim Support, Remote
£88,407.99 per year (plus £2500 London Weighting Allowance)
Posted 1 week ago Quick Apply
Closing in 3 days
Livingstone Tanzania Trust, Remote
£14,500 per year
Brilliant Trust and Foundation Fundraiser needed to join in co-producing new programmes that tackle access to education challenges.
Posted 1 week ago Quick Apply
Look Ahead Care Support and Housing, Hertfordshire (On-site)
Up to £13.15 per hour
Posted 2 weeks ago
Page 4 of 4
Stevenage, Hertfordshire (Hybrid)
£24,600 - £26,650 per year
Full-time
Permanent
Job description

We are looking for a Mentor Services Coordinator to support our volunteer mentors in London, Surrey and Hertfordshire.

About the role

Our Mentor Services Coordinators are the key contacts for our volunteer mentors from their first enquiry about mentoring until they are matched with a young person.  The Mentor Services Coordinators conduct in depth interviews with all prospective volunteer mentors, organise training, organise DBS checks and make the process as smooth and supported as possible.

Key responsibilities:

  • Providing excellent customer service to mentors, volunteers and partners using strong communication skills on the telephone, in virtual meetings, by email and sometimes in person

  • Ensure all of our volunteer mentors are individually supported and fully engaged at every stage of their mentor journey

  • Deliver information sessions, participate in mentor one-to-one conversations and facilitate mentor training sessions and other mentor engagement activities.

About you:

  • Customer service experience

  • Experience of or strong interest in working or volunteering in the charity or third sectors

  • People person with excellent communication and listening skills and empathy

  • Well organised with great administrative skills and attention to detail

  • Excellent desktop and database skills

About us:

MCR Pathways is an award-winning charity established in Glasgow in 2007.  Our mentoring programme is now delivered in schools across the whole of Scotland as well as West London, Hertfordshire and Surrey.  Our passionate team is dedicated to helping the most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential. Our vision is for all young people to experience equality of education outcomes, career opportunities and life chances.  Our mentoring programme has profound impacts on school pupils in their confidence, wellbeing, achievement and post-school progression.  MCR Mentors are volunteers who make and experience a life-changing difference.  You will be joining a friendly and supportive team who love what they do and enjoy working with each other.  We model our values and many of us are also mentors ourselves.

Benefits include:  33 days annual leave in first year rising to 38 days from 2nd year of employment, additional day off for your birthday,  Life Assurance - 4 x salary,  Living Pension Employer.

Application resources
Posted by
Posted on: 13 September 2024
Closing date: 30 September 2024 at 09:00
Tags: Volunteering Management,Customer Service,Customer support

The client requests no contact from agencies or media sales.