Children advocate jobs in birmingham
The Public Affairs Manager will be a key member of our busy External Affairs Team within the wider Policy and External Affairs directorate.
Reporting to the joint Heads of Public Affairs & Stakeholder Relations, and working closely with communications and public policy colleagues, you will play an essential role in enabling and driving engagement with parliamentary, government, political and sector stakeholders.
You will be politically astute, with experience engaging across Westminster and Whitehall with competent written and communication skills, able to both brief and prepare senior leaders within the organisation for key engagement activities as well as meeting stakeholders independently as appropriate.
Strong organisational, people and project management skills are essential; you will be responsible for managing dedicated key influencing ‘moments’ with stakeholders and partners, such as organising and managing panel events, roundtables, webinars and showcase programme visits. You will also lead the co-ordination and secretariat activity for the Youth Employment Group (YEG), working closely with the Director of Policy and External Affairs as one of the five co-chairs.
This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information and a full job description, please download the Recruitment Pack.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
Registered Charity
51 - 100
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The 5Rights Foundation is looking for a Research Officer to join our small and high impact team in fighting for a digital world that supports children and young people, in all their diversity, to flourish.
At 5Rights, we work with governments, policy-makers, technologists, and NGOs all over the world to advocate for one simple principle: the enormous potential of digital technology will only be realised when it is designed with children and young people in mind.
If you’re passionate about exploring emerging tech; if you’re enthusiastic about contributing to one of the most lively policy debates of our time; and if you’re committed to working on behalf of the one billion children who are online, we’d love to hear from you.
We are looking for someone organised, meticulous, creative and critical-minded to conduct ongoing practical research into the tech children are using, ensure our policy team understand how it works and impacts children, and gather the evidence to drive change.
Experience of providing research support in a policy environment and knowledge of technology policy, privacy, children’s rights or a related field would be desirable.
Additional language skills such as French or Spanish is an advantage. We are offering remote working (with part-time co-working space access in London or Brussels) with employee contracts in the UK or Belgium; salary is £26,000 gross per annum (UK) or EUR 34,232 (Belgium) gross per annum including all benefits, which is 2,394 (gross) per month before benefits.
About 5Rights
5Rights Foundation exists to ensure a digital world that will serve children and young people, in all their diversity, today and for future generations.
We are a small team of senior professionals and experts delivering change in how the digital world works. We have shifted the narrative and the agenda through provocative comms campaigns (e.g. Twisted Toys), pioneering research (e.g. Pathways) and award-winning tools (e.g. Child Online Safety Toolkit). We continue to drive real-life change thanks to an outstanding track-record of delivering legislation (e.g. Californian Age Appropriate Design Code), policy and regulatory frameworks (e.g. UNCRC General comment No. 25), and industry standards (e.g. IEEE 2089).
Key responsibilities
Reporting to the Head of Compliance, you will:
- Be the expert in the room! Make sure 5Rights knows what it needs to know, and be confident in holding us and those in our network to the evidence.
- Conduct thorough and organised research, including rapid evidence assessments, report summaries, and deep-dives into emerging technologies.
- Conduct consultation and exchange sessions with young people from around the world as part of our Youth Engagement Programme, learning about their experience and helping them understand how tech works.
- Liaise with technologists and experts around the world, exchanging knowledge and staying up to date on the latest developments, research and emerging issues.
- Gather evidence for and support compliance actions.
- Maintain tracking tools and a well-organised evidence repository.
- Help coordinate research projects and evidence-gathering programmes.
- Draft ad hoc briefings for senior staff on relevant developments, or ahead of meetings and conferences.
- Contribute to 5Rights reports, positions, communications and fundraising materials.
- Represent 5Rights as an expert at meetings and events.
- Provide support to the policy, tech accountability and innovation work of 5Rights more broadly as needed.
Person specification
You’ll be a confident and skilled researcher, a clear, fresh thinker, and an excellent writer. High attention to detail, an eye for nuance, and the ability to digest complex information quickly and communicate it coherently are all musts. A background in technology issues or children’s rights is preferable, but not essential. Most of all, we’re looking for someone who’s thorough, proactive, super smart, and committed to our mission.
ESSENTIAL skills and attributes:
- Thorough and thoughtful researcher
- Clear, concise, and engaging writing style in English
- Confident verbal communicator in English
- Inquisitive and keen to share the results of your research
- The ability to use your initiative, exercise good judgment and make nuanced recommendations
- A meticulous eye for detail and proven ability to design and deliver high-quality research products.
- Team player, but also able to work independently, setting goals and meeting them
- Able to make good decisions on the relative importance of competing tasks, and meet deadlines.
- Reliable, patient and with the relentless focus required to get complex deliverables over the line, managing processes from A-Z;
- A can-do, action and solution-oriented attitude;
- A commitment to the Foundation’s work and values
- Right to work in Belgium or the UK.
- A commitment to the role for a minimum of two years, contributing to a growing and ambitious team.
DESIRABLE skills and attributes:
- Knowledge of technology policy, privacy, children’s rights or a related field.
- Experience of providing research support in a policy environment.
- Experience working internationally and in cultrally-diverse settings;
- Ability to work and research in other languages, such as French or Spanish.
Remuneration and details
- Location: Remote position with employees based in UK and Belgium. Co-working office spaces are available up to twice a week.
- Salary: a gross salary of £26,000 per annum for UK-based candidate, with flexibility depending on experience; EUR 34,232 (Belgium) gross per annum including all benefits, which is 2,394 per month (gross) before benefits
- Working hours: Full time, with some accommodation necessary for work across time-zones and for out of office hours sessions with young people.
- Statutory pension contribution.
- 25 days of annual leave.
- Work equipment including a laptop and mobile phone will be provided
- Starting data: asap.
- Reporting line: Head of Compliance.
5Rights values diversity and we strongly encourage people from under-represented groups to apply for this role. We aim for our recruitment to be inclusive and equitable, and we strive to constantly learn and improve in this regard.
The client requests no contact from agencies or media sales.
Thank you!
Make a real impact by empowering individuals and families affected by Bardet-Biedl Syndrome (BBS) with the knowledge, advice, and support they need to thrive.
At Bardet-Biedl Syndrome UK (BBS UK), we are dedicated to improving the lives of those affected by this rare genetic condition. Our support services help individuals and families navigate the challenges of BBS, ensuring they have access to expert advice, advocacy, and practical assistance to enhance their well-being and independence.
We are seeking an experienced and dedicated Advice Worker to join our passionate and committed team. This role offers a unique opportunity to provide tailored guidance on social care, disability benefits, health services, and education support, making a meaningful difference to those we serve.
About the Role
As an Advice Worker, you will ensure individuals and families receive timely, practical support that empowers them to navigate key challenges. You will:
- Provide specialist advice on disability benefits, social care, education, and healthcare services.
- Advocate for individuals and families, ensuring they receive the support they need.
- Assist with applications and appeals for welfare benefits, social care assessments, and education support plans.
- Work collaboratively with healthcare professionals, social workers, and educators to provide holistic support.
- Attend BBS Clinics, community events, and outreach sessions to deliver in-person advice.
- Stay up to date with relevant legislation and policies affecting individuals with disabilities and rare conditions.
This is a home-based role with occasional travel across England. Travel expenses will be reimbursed in line with BBS UK policies.
Who We’re Looking For
We are looking for a knowledgeable, committed, and proactive Advice Worker with the skills and drive to make a real difference.
Essential Experience & Skills
- Experience providing advice and support to individuals with disabilities or long-term conditions.
- Strong knowledge of social care systems, disability benefits, and education support.
- Experience in advocacy and casework, supporting individuals with complex needs.
- Strong IT skills, including Microsoft Office and case management systems (e.g., CharityLog).
- Excellent communication and interpersonal skills, with the ability to engage with a diverse range of people.
- Ability to work independently, manage a varied workload, and use initiative.
- A deep understanding of the challenges faced by individuals with rare genetic conditions.
Desirable Experience & Skills
- Experience working remotely as part of a dispersed team.
- Knowledge of Education, Health and Care Plans (EHCPs) and experience supporting families with applications and reviews.
- Access to a car for travel (mileage and travel expenses reimbursed).
Why Join BBS UK?
BBS UK is a small, dedicated charity making a real difference in the lives of those affected by Bardet-Biedl Syndrome. We work closely with NHS England to provide essential support services and advocate for improved care and assistance.
By joining us, you will:
- Have a direct and meaningful impact on people’s lives.
- Be part of a supportive, close-knit team that values collaboration and innovation.
- Work flexibly from home while engaging directly with the community.
- Receive ongoing training and professional development.
- Help shape the future of support services for people with BBS.
Additional Information
- DBS Check: An enhanced DBS check is required for this role.
- Safeguarding: Completion of safeguarding training within the first month of employment.
- Flexible Working: Some evening or weekend work may be required, with time off in lieu provided.
- Travel Expenses: Covered for outreach work in line with BBS UK policies.
How to Apply
If you’re ready to use your skills and experience to make a real impact, we’d love to hear from you!
If you would like to discuss the role before applying, details can be found in the application pack.
Application Deadline: Sunday 27th April 2025
Registered Charity
6 - 10
We support and empower our community, champion wellbeing, and raise awareness, ensuring understanding, support, and hope for all affected.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full-time, Fixed Term Contract until 31 March 2026
West Midlands Police Custody Suites- Perry Barr & Oldbury Custody Suites
Ref: ICC--251
Are you a proactive, influential, and collaborative individual with a proven record of managing, mentoring or providing support to staff/volunteers and communicating effectively the needs of clients to other professionals? Looking for an exciting new career opportunity?
If so, join St Giles Trust as In-Reach Custody Caseworker, where you will be supporting young people in custody to reject an ongoing cycle of criminal activities, gangs, and related issues as carrying weapons, drugs related offences, violence, county lines and wider exploitation concerns.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes, and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions, and gang involvement, hold the key to positive change in others.
St Giles have been working across the Midlands for the past 7 years delivering peer led services supporting people impacted by disadvantage, youth violence and offending. Our work has evolved from prison training and rehabilitation services to community outreach including working in local A&E hospitals, police custody and within local authority teams. From our Coventry hub we offer a range of peer training, mentoring and more recently we have just opened a food pantry service to local people struggling with food poverty. Recently we have opened second office in Wolverhampton as the team and projects continue to expand.
About this exciting opportunity
The Police Custody In-Reach Service has recently launched across two main custody suites at Perry Barr & Oldbury. We have embedded credible lived experienced and culturally competent workers into the custody suites to use the arrest as a reachable moment to engage with CYP under 25 years of age of any gender that have been arrested for criminal activities, gangs, and related issues such as carrying weapons, drug related offences, violence and county lines and wider exploitation concerns. The service provided uses a trauma-informed approach to support in a number of areas (e.g., housing, finances, substance misuse, mental health, training, employment, family matters). Initial contact is made in custody suites, followed by meeting in the community to provide tailored support.
You will provide a high-level service to young people 11-25 impacted by gangs, youth violence, county lines and exploitation as either victims or perpetrators. You will help each young person to identify and realise alternative aspirations and goals to support them to establish lifestyles that move them away from criminal activities, gang involvement, violence, and negative life choices.
What we are looking for
- Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families.
- Experience of engaging positively and deter young people aged 11-25 in custody from offending once they have been identified as being involved in a violence related incident, being at risk of exploitation or gang affiliated.
- Experience of engaging successfully with challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused.
- Experience of providing support, advice and advocacy and the ability to assess clients’ needs.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, childcare vouchers, season ticket loan and much more.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting, and promoting the safety of our clients. An enhanced DBS barred list check is required for all successful applicants.
Closing date: 11pm, 29 April 2025. Interview date: 7 May 2025 Coventry Hub
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
Registered Charity
501 - 1000
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Thank you!
Position: Fundraising Manager (Fixed-Term, 12-Month Contract, with potential to become permanent)
Location: Fully Remote
Hours: Part-time, 21 hours per week (3 days)
Salary: £30,000 - £35,000 pro rata (depending on experience)
About Us:
Parenting Mental Health is a charity dedicated to supporting parents and carers of children experiencing mental health challenges. With an annual income of approximately £300k, we are on an exciting growth journey and need a motivated and enthusiastic Fundraising Manager to help us expand and diversify our income streams to continue delivering vital support.
We are looking for an individual who has fundraising experience and who is ready to roll up their sleeves and help us build on our successes so far. You will drive initiatives forward on your own whilst working closely with our new CEO – no one day will be the same! The impact you could make will change family lives for the better.
Your Role:
As our Fundraising Manager, you will develop and implement robust fundraising for the charity growing our income through existing and new fundraising streams. One of our initial ambitions is to implement an individual giving programme as well as build community and challenge event fundraising. It’s a varied and rewarding role where you will contribute to the charity’s continued success.
Key Responsibilities:
- Trusts and Foundations: research potential funding opportunities, submit applications, and maintain relationships with existing grantors.
- Individual Giving: develop and implement an individual giving programme.
- Community Fundraising: develop and implement community fundraising initiatives to generate vital income.
- Challenge Events: develop and implement a programme of UK based events, encouraging participants to meet their fundraising targets.
- Corporate Fundraising: identify and engage corporate partners, securing financial support and managing ongoing partnerships.
- Donor Stewardship: ensure donors feel valued by sending timely acknowledgements and regular updates on the impact of their support.
- Database: help implement and maintain a new CRM system.
What We Are Looking For:
- An experienced fundraiser with a proven track record of delivering fundraising strategy and results.
- A proactive and flexible attitude, with the ability to manage a variety of tasks and deadlines.
- Strong written and verbal communication skills with a talent for building relationships.
- Attention to detail and knowledge of fundraising regulations and best practices
- Experience of digital fundraising platforms and social media campaigns and how the charity can use these to maximise income.
- A passion for the mission of Parenting Mental Health and a desire to make a positive impact: “Lived experience” desirable but not essential.
Why Join Us?
- Work for a charity that’s making a meaningful difference to the lives of families whose children are affected by mental health illness.
- Help shape and grow the fundraising strategy during an exciting phase of development.
- A part-time, fully remote role with flexible schedule, offering excellent work-life balance.
- A new role available from May 2025.
How to Apply:
If you like the sound of this role and want to join us at this exciting time, please submit your CV and a covering letter outlining your fundraising experience and motivation for applying.
Application deadline is 5 pm on Monday 5 May 2025.
Shortlisted candidates will be interviewed online in w/c 12 May 2025.
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Young Women and Girls Support Worker
Location: Pathway Project Lichfield Office Based
Salary: £ 24,347 Full time equivalent – Actual salary is £19,478
Hours of Work: 30 Hours per week (over 4 or 5 days)
Responsible to : Team Leader – Outreach Team
Responsible for : Delivering domestic abuse services and prevention services to young women and girls aged 13-24 years.
This role is open to women only
The postholder will require a driving licence and access to a vehicle to undertake this role.
This post is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1. We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability
About Pathway Project
We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire.
We offer a range of support services and run two refuges in confidential locations.
We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.
Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year.
We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.
We support victims in their journey to become survivors and offer specialist counselling, advocacy and care to all who need us.
Pathway Project believes in working as a cohesive team and are service user led.
Our helpline is access to all and is open 24 hours a day, 365 days a year.
Why work for us?
Pathway Project is an inspiring and caring place to be, we are a charity with big ambitions and huge energy.
We have a string belief in staff development and are currently evolving a bold new strategy and a passion for excellence in service delivery.
Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.
It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.
We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority or under-represented groups.
We offer the following benefits:
· 25 days paid leave plus statutory holidays (pro rata)
· A competitive pension scheme
· Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families
We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.
JOB SUMMARY
The postholder will provide outreach services within the community to provide emotional and practical support to young women and girls who have been subject to domestic abuse and sexual abuse or exploitation in order to meet their immediate needs, reduce risk and work towards long term safety and security.
This may also include young women and girls who have been involved in the sex industry or gang involvement. She will inform them of all the sources of help available to them and to facilitate their access to other support services, where it is appropriate.
She will enable access to age appropriate and age effective group work and to support the development of preventative workshops delivered to young women and girls.
MAIN DUTIES
· To provide non-judgemental, one to one emotional and practical support to young women and girls (YW&G) aged 13-25, who have suffered domestic abuse and/or sexual abuse/exploitation.
· To engage YW&G in effective one to one support designed to meet their individual needs.
· To signpost YW&G on to other appropriate agencies and support mechanisms that will help them successfully move forward.
· Complete risk assessments and develop risk management plans to address the risk of harm.
· Undertake safety planning with YW&G to reduce levels of risk.
· Complete needs assessments and individual support plans with the YW&G to ensure their emotional and practical support needs are being met.
· To empower YW&G who have been victims of domestic/sexual abuse/exploitation to take control of their lives and make their own decisions.
· To assist YW&G to access relevant services and agencies within their local area such as housing, counselling, debt, legal advice, health, training, education and support groups.
· To refer service users onto other support services available in Pathway, if appropriate e.g. counselling, legal clinics.
· To work with other services within Pathway Project to deliver the most effective support possible.
· To work in partnership with other agencies and to advocate for YW&G to ensure their needs are being met.
· To advocate on behalf of YW&G, accompanying them to appointments, if appropriate, and ensuring that their wishes and feelings regarding the provision of those services has been taken into account.
· To help develop a programme of group work for YW&G looking at issues such as sexual exploitation, sexting, revenge porn, social media, grooming, healthy relationships and substance misuse.
GENERAL
· Manage an appropriate caseload.
· Maintain, update and keep accurate and factual case records.
· Keep other relevant agencies informed about important changes in YW&G situations, within information sharing protocols.
· Note and feed back to other agencies any consistent difficulties YW&G are having accessing their service, or failures to engage.
· Contribute to the development of service policies, protocols, guidelines and strategies within area of practice as necessary.
· To work within the policies and procedures of the organisation.
· Develop and maintain effective communication systems with key partners including Police, CPS, court service, social services, education, health, victim’s gateway, witness service, voluntary sector organisations, CAFCASS.
· Participate in team meetings.
· Provide specialist advice to other workers and agencies.
· To participate in networking opportunities.
· To provide monitoring and reports as required.
· To ensure that the security of sensitive data is maintained and complies with the policies, procedures and guidelines of the organisation.
OTHER
· Any other duties the CEO or Board of Trustees consider appropriate.
· The post holder must have a commitment to the aims of the Pathway Project, and uphold all agreed policies and procedures.
Person Specification
Essential
Ability to drive with a clean driving license and access to a vehicle.
Confident and eloquent speaker and networker.
Ability to write clear and concise reports and case notes.
Experience of supporting clients in any form.
Has an understanding of the issues facing YW&G.
Experience of working with vulnerable clients.
Experience of and an understanding of Safeguarding practice.
The ability to use initiative and be self directed in their work .
The ability to maintain professional boundaries and yet still build a rapport.
Being self motivated and able to generate connections and network locally to further the work to prevent violence against
YW&G.
Desirable
Confident presenter and deliverer or group workshops .
Ability to write and deliver workshops that are informative, fun and age appropriate for YW&G.
Ability to manage a diverse caseload and manage competing priorities.
Experience of Domestic Abuse or worked in the domestic abuse field.
Experience of or the ability to work with challenging individuals or situations
Experience of multi-agency working.
Knowledge of working in the third sector .
Ability to manage a crisis situation and remain calm and in control.
Please complete the application form and attach a CV & Covering Letter.
The client requests no contact from agencies or media sales.
Thank you!
Hours: Full time, 37.5 hours per week
Location:Home-based with frequent travel to projects across Newcastle, Gateshead, Sunderland, Middlesbrough and Hartlepool
Contract:Permanent
Do you want to work with multiple award-winning charity, FoodCycle? As Regional Manager you will represent, manage and co-ordinate FoodCycle for your allocated regional Projects. Our Projects are spaces where volunteers are empowered to run their own community meals using surplus food.
You will manage local relationships with supermarkets, volunteer recruitment channels and venues to enable this to happen. As an excellent communicator, you will manage the volunteers at each Project ensuring they are trained, supported and on-message with FoodCycle strategy, ensuring that volunteers are confident enough to self-organise and make a success of their Projects.
You will have experience of programme planning and delivery, and working with volunteers. You will be experienced in building relationships with a range of stakeholders, and be passionate about food and cooking.
There will be frequent travel to our projects in the North East, with some evening and weekend work needed to cover our projects. A full driving license and access to a vehicle for work purposes is essential for this rewarding role.
Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application:11.59pm on Wednesday 30 April 2025.
Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview.
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We are a Disability Confident Scheme member.
Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
Thank you!
Context and Background
The NSPCC’s commitment to fight for every childhood is only made possible through the support of people across the UK. Over 80% of the NSPCC’s vital work is funded by public support. We are committed to providing the best possible experience for our supporters and ensuring that a supporter centric approach is taken in all the work we do.
The Individual Supporters department is responsible for the largest single source of income for the NSPCC and we are committed to recruiting new supporters to help grow our income. The Direct Fundraising team has been established to ensure best practice and a high quality supporter experience through one-to-one fundraising channels.
We are looking for a self-motivated, enthusiastic and well-organised professional to join the team.
Candidates for this position should have experience and skills that cover:
- Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audience
- Well-developed ability to apply effective numeracy skills in entering and recording financial data, interpreting, analysing, and presenting financial data in clear and accurate format to meet desired outcomes
- Experience in using Windows based software packages including word processing, excel spreadsheets, e-mail and the internet, in order to deliver tasks and projects.
- Willingness to travel within the UK via car or public transport to conduct mystery shopping.
- Being dynamic and a team player is essential.
Join us at this exciting time and you’ll become part of a team that cares about the work they do and the people they work with. You’ll discover opportunities to grow, along with challenges and a shared purpose that’ll bring the best out in you. And you’ll get to find your own way to make a difference that means more, and that impacts millions of young lives. We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working.
Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be their true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.
Job purpose
This role sits in our Direct fundraising Team within the Individual Giving department. The key purpose of the job is to:
- Support the Associate Head and Senior Fundraisers to continue to grow and develop face-to-face direct recruitment and telephone fundraising activity at the NSPCC.
- To work with Senior Fundraisers and Associate Head within the Direct fundraising team to deliver agreed campaigns in line with business requirements.
- Advocate and reinforce the team’s ethics and values across compliance, safeguarding, supporter experience and best practice fundraising.
- Enhance the supporter experience and protect the NSPCC’s reputation when working with professional fundraising agencies.
- Through mystery shopping, call listening and other activities, ensure all activity, by agency partners and relevant internal teams, is compliant with regulation, codes of practice and NSPCC policies.
- Monitor campaign performance and income, ensuring that campaign KPIs and metrics are reported accurately and consistently.
- Monitor expenditure, including financial processes such as raising POs, checking invoices and reporting against budgeted expenditure figures.
- Work with data, including checking data selections for telephone activity.
- Work effectively with other departments within Individual Giving, Communications and Fundraising Directorates and other functions within the NSPCC to maximise income for children. Also working with external agencies to deliver large scale campaigns.
- Work as part of a larger team to meet the same objectives and work effectively with other teams within the NSPCC to maximise income for children.
- Working on behalf of stakeholders and representing brand values in the work that you produce. Being dynamic and a team player is essential.
Main duties and responsibilities
- With the Associate Head of Direct Fundraising, agree and deliver face-to-face and telephone direct fundraising activities in line with the Individual Supporters department’s annual business plan and budget to enable the NSPCC to plan its activity and services.
- Work with the Associate Head to maximise the opportunities by which the fundraising activity can contribute to the NSPCC’s mission of fighting for every childhood over and above fundraising objectives.
- Be responsible for the development of relationships and delivery of income from potential supporters engaged through face-to-face activity
- Work with internal NSPCC support teams to set up new agencies and campaigns.
- Keep up to date on best practice and developments within the charity sector generally and particularly changes to fundraising regulations, compliance and codes of practice relating to direct dialogue fundraising. Updating existing or creating new processes and working with agencies to implement changes in activity.
- Work with internal compliance teams and external agencies to plan and implement a monitoring schedule in line with the most up to date codes of practice, guidance and regulations. This should include regular mystery shopping and call listening.
- To work with the Associate Head to maximise the opportunities by which the fundraising activity of the Direct Fundraising team can contribute to the NSPCC’s mission of ending cruelty to children over and above fundraising objectives.
- To carry out research through a range of sources, including the Internet, Intranet, publications and other external contacts, including other charities, in order to obtain relevant information that can contribute to the fundraising activities of the Direct fundraising team.
- To work cross-functionally to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC.
- To undertake specific fundraising projects and activities as necessary or as required to support the department’s fundraising as a whole.
Responsibilities for all staff within the Income Generation directorate
- A commitment to safeguard and promote the welfare of children and young people.
- To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.
- To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.
- To adhere to all the NSPCC’S service standards, policies and procedures.
- To evidence an understanding of and commitment to the demonstration of NSPCC’s values.
- To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.
- To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.
- To work in a manner that facilitates and encourages inclusion.
- To be pro-active in identifying ways to improve personal and team performance.
- To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
- To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.
Key Relationships - Internal
- Reports to Associate Head – Direct Fundraising.
- A member of staff in the Direct Fundraising team, within the wider Individual Supporters department.
- Work with Compliance Team to mitigate risk and ensure compliance in face-to-face activity.
- Work with Finance Department to assist with reporting budget and reforecast all activity.
- Engage with staff in other NSPCC functions, as necessary to increase engagement between potential supporters and professional fundraisers to further fundraising relationships.
Key Relationships – External
- Work with a range of agreed agencies to engage the public through a supporter centric approach to fundraising, providing engaging content and materials, and ensuring that professional fundraisers align with our values and cause whilst maintaining high levels of compliance.
Person Specification
Skills and abilities
- Highly developed written and verbal communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audiences.
- Ability to collect data from various sources, analyse findings, identify opportunities, evaluate their viability and present findings clearly in a way that meets desired outcomes.
- Well-developed ability to build, manage and develop relationships with individuals within an organisation and externally and achieve objectives through these relationships.
- The ability to plan, monitor and implement projects/events/initiatives to agreed deadlines often with conflicting priorities.
- An ability to organise and plan own work, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
- Well-developed ability to apply effective numeracy skills in entering and recording financial data, interpreting, analysing, and presenting financial data in clear and accurate format to meet desired outcomes.
Knowledge and experience
- Experience in using Windows based software packages including word processing, excel spreadsheets, e-mail and the internet, in order to deliver tasks and projects.
- A personal commitment to ending cruelty to children.
Personal characteristics
- Commitment to apply NSPCC’s values and behaviours to all aspects of work.
- Willingness to travel within the UK via car or public transport to conduct mystery shopping and to work flexibly in approach to work and/or work time requirements.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
- Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
- Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
- We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
- Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
- As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate
- All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Thank you!
Respect is the UK charity stopping perpetrators of domestic abuse. We want a world where everyone is free from domestic abuse. Where it is never ok to control, harm or cause fear. Where those who perpetrate domestic abuse are stopped, held to account and given the chance to change. We will not stop, until domestic abuse stops. Founded in 2000 by Jo Todd CBE, who is still at the helm, Respect was established to focus on perpetrators of domestic abuse, and this, including our vital work with young people who cause harm, remains our key priority. Alongside this work, we deliver expert support to male victims of domestic abuse. Everything we do is shaped and driven by our values: we are pioneering, collaborative, accountable, and respectful.
This role is based within the Drive Partnership and be part of the pilot for the roll out of the positive requirement element of the DAPO’s.
We would particularly welcome applications from individuals from a wide range of backgrounds and across all protected characteristics1, particularly from people from the following under-represented groups:
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Black and minoritised people
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Disabled people
We always welcome and support applications from those who have personal experience of domestic abuse.
About The Drive Partnership
The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.
The Drive Partnership vision
Our vision is that by 2026 there will be a consistent approach which sees agencies in all PCC and local authority areas across England and Wales – backed by national leaders – working together to disrupt abuse and change behaviour to increase safety for victim survivors, including children and families.
Our Focus
Respect was founded to focus on perpetrators of domestic abuse and this, including our vital work with young people who cause harm, is our key priority. Our work with male victims is an important, distinct, project.
Our Vision
We want a world where everyone is free from domestic abuse. Where it is never ok to control, harm or cause fear. Where those who perpetrate domestic abuse are stopped, held to account and given the chance to change.
Our Mission
We work with our members, partners and allies to stop the harms done by those who perpetrate domestic abuse. With innovative practice, robust research and quality data, we build evidence of what works, promote safe, effective practice and drive high standards. We use our voice, in collaboration with others, to call for a response to domestic abuse that matches the scale of the problem. We will not stop, until domestic abuse stops.
Our Values
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Pioneering: We explore innovative ideas and develop new approaches with curiosity and rigour
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Collaborative: We work in partnership with our members, partners and allies to bring about individual, societal and systems change
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Accountable: We listen to survivors and centre their needs in our work. We hold perpetrators to account for their behaviour and hold ourselves and our members accountable for ours
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Respectful: We live up to our name. We are committed to equity, diversity and inclusion in all that we do. We are honest, compassionate and boldly challenge injustice
Our way of working
Partnership is fundamental to our way of working. We are second-tier organisation focusing on the continuous improvement of service models, sharing best practice and supporting specialist service providers to deliver.
We have three core strands of work:
The Drive Project is our flagship intervention working with high-harm, high-risk and serial perpetrators of domestic abuse to prevent their abusive behaviour and protect victims. The Drive Project challenges perpetrators to change and works with partner agencies – like the police and social services – to disrupt abuse. It is currently being delivered in 9 police force areas.
Restart is an innovative pilot project providing earlier intervention for families experiencing domestic abuse. It brings together domestic abuse services, children’s social care and housing teams to identify and respond to patterns of domestic abuse at an earlier stage. Restart is currently being delivered in five London Boroughs.
The Drive National Systems Change programme works across the domestic abuse specialist sector, public sector partners and beyond to develop sustainable, national systems that respond to all perpetrators of domestic abuse. We identify systemic gaps and build solutions that keep survivors safer by addressing those causing harm.
Background for the role
In April 2021 the Domestic Abuse Act received Royal Assent. The Act introduces a new civil Domestic Abuse Protection Notice (DAPN) to provide immediate protection following a domestic abuse incident, and a new civil Domestic Abuse Protection Order (DAPO) to provide flexible, longer-term protection for victims. DAPOs can impose both prohibitions and positive requirements on perpetrators. Positive requirements can be in the form of interventions aimed at reducing and managing risk, meeting the needs of an individual (for the factors that are not the causation of abuse but impact on risk e.g. mental ill health, substance misuse) and behaviour change interventions.
We were commissioned by the Home Office to design a triage model that will assess individuals for the suitability of these interventions, this triage model launched in November 2024 and will be tested and evaluated in order to prepare for national roll out in 2026.
Purpose:
The DAPO Service Manager will manage the operational, and strategic delivery of the DAPO team pilot working closely with the Practice and Development Lead and Programme Manager.
The postholder will have responsibility for managing all DAPO triage teams who are working locally and remotely in the DAPO pilot sites.
This role will require
a) the effective line management of Triage Team Leaders (who in turn manage triage workers and IDVAs), in providing a high-quality frontline service triaging DAPO referrals for positive requirements
b) the development and maintenance of a multi-agency infra structure that actively engages with the triage team and the triage process
c) working with the Practice and Development Lead and Programme Manager to ensure safe and effective delivery of the DAPO pilot triage process.
d) support the development of the DAPO triage model through learning and analysis of the pilot delivery e.g. to initiate, develop, maintain and monitor multi-agency links through procedures and protocols, and to keep safety central to all services for perpetrators and victims of domestic abuse.
For further information, please review the job description.
The client requests no contact from agencies or media sales.
Thank you!
Location: Dudley
Salary: £36,000 per annum
Hours: Monday - Friday (occasional weekend work), 37.5 hours per week (agile working)
Contract: Full-time, Permanent
Benefits: Access to our clients 31 Acre Site, Generous Annual Leave Allowance, Contributory Pension Scheme, 24/7 Employee Assistance Programme, Retail Discounts via their Online Rewards Portal, Discounted Membership with Sandwell Leisure Trust, Complimentary Entry Passes, Staff Discount Scheme, Free On-site Parking, Enhanced Maternity/Paternity Pay, Payment of Professional Subscriptions, Free Flu Jabs
Our client is seeking a creative and dynamic Public Programmes Manager. You will lead the development and delivery of their inspiring, innovative and audience-focused programmes and experiences. This is a unique opportunity for a strategic thinker with a passion for storytelling and audiences, who can inspire others and cultivate partnerships that broaden the Museum’s reach and relevance.
What will you be doing?
• Managing a team of Producers and Assistant Producers to develop ambitious, creative, varied and commercially successful public programmes.
• Working collaboratively across the organisation to shape and successfully deliver engaging programmes that resonate with audiences and celebrate stories of the Black Country.
• Identifying, developing and maintaining external relationships and funding opportunities that support creative and engaging ways to interpret Black Country histories.
• Developing processes and systems that support effective delivery, evaluation, reporting and continuous improvement of programmes.
• Ensuring quality standards around the delivery of programmes are met: setting and communicating standards, training, coaching and monitoring.
• Working closely with their Audience and Communications team to ensure cohesive promotional strategies.
• Negotiating with and contracting external agents to support the programmes
What are they looking for?
• Considerable experience of developing successful and engaging public programmes using historical research for a wide range of audiences, including families and children.
• Demonstrable experience of effectively managing and motivating a creative team.
• Extensive experience of collaborating and advocating across teams or with external partnerships.
• Meticulous yet strategic approach to organising - including identifying a need for developing and communicating new processes or systems across teams that improve performance.
• A passion for working with diverse audiences focusing on feedback, co-creation, inclusivity and audience insight.
• Excellent interpersonal, negotiation, and communication skills, with the ability to influence and collaborate effectively.
Who are they?
They are an award-winning 31-acre open-air museum. Throughout their 47-year history, their aim has always been clear: Inspiring your discovery of the Black Country. They ensure that the revolutionary story of the Black Country’s industrial landscape – the first ever of its kind in the UK – is celebrated by generations.
What can you expect?
• Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations
• Opportunity to learn new skills
• Competitive rewards & benefits
• Supportive & inclusive work culture
• Positive attitude to work-life balance
What are you waiting for? Begin your Black Country Journey now and apply using your most up-to-date CV.
They are an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. They are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. They welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates.
Their commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who may be at risk of harm.
Closing date: 27 April 2025
Interviews are expected to take place within 7 days of the closing date, adjustments will be made should successful candidates be unable to attend.
As they say in the Black Country, tara-a-bit!
You may also have experience in the following: Communications manager, Public Programme coordinator, Programme Manager, Programme Management, Project Manager, Policy Manager, Project Management, Development Manager, Project Delivery, Charity, Charities, NFP, Not for Profit, Education Programme Manager etc
REF-220 979
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Symphony Collective
Symphony Collective, a proud member of the Oasis Trust family, is dedicated to using the Arts, Academics, and Advocacy as tools to help people find and thrive in their purpose. We strive to uplift marginalized voices, particularly those from Black and Brown communities—who often find themselves underrepresented.
At the heart of our operations is Symphony Studios, the UK headquarters of Symphony Collective, envisioned as an “airport for dreams.” Launching in October 2025, Symphony Studios will offer a vibrant environment through:
• Academics: Providing free music and core subject GCSE , mentoring, and a comprehensive study library to level the educational playing field and empower learners to achieve their academic goals.
• Arts: Featuring state-of-the-art music production studios, rehearsal spaces, and media creation facilities, we nurture creativity and cultural expression, enabling artists to develop and showcase their talents.
• Advocacy: Hosting impactful events such as our flagship Festival of Hope and leading campaigns focused on faith, justice, gender, mental health, and inclusion, we champion important social causes and foster meaningful change.
In all, we build platforms and create spaces that help you, you and I, you and us—to become.
> Role Overview
The Festivals & Events Producer curates and executes a range of Symphony experiences—from intimate worship nights to large-scale gatherings like “Tribe: Festival of Hope.” You’ll balance creative vision with logistical precision to produce memorable events that highlight the talents of Black, Brown, and LGBTQ+ communities.
> Key Responsibilities
• Event Curation & Production
• Develop concepts, run-of-show, and themes for festivals, conferences, and special events.
• Manage vendor relationships, scheduling, budgeting, and on-site logistics.
• Creative Collaboration
• Work closely with Symphony Arts, Academy, and Campaign teams to align programming with our mission.
• Ensure each event fosters joyful, inclusive spaces for participants of all abilities.
• Budget & Resource Management
• Monitor production budgets, negotiate contracts, and streamline cost-effectiveness.
• Coordinate staff, volunteers, and freelance crews on event days.
• Stakeholder Engagement
• Collaborate with artists, speakers, and community partners, maintaining continuous feedback loops.
• Conduct post-event analyses to refine future planning.
Qualifications & Experience
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Demonstrated track record in event production, ideally within a performing arts or social-impact setting.
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Strong project management skills, comfortable with 3 days/week schedule.
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Ability to create inclusive, accessible experiences for diverse audiences.
Thank you!
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.
This exciting role is responsible for delivering income from a range of donors and prospects, with a focus on trusts and foundations, lottery and statutory sources, as well as HNWI. We are looking for an ambitious and strategic fundraiser with a proven track record of raising significant funds from charitable trusts and foundations, lottery and statutory sources as well as HNWI, who, alongside our existing team, will help to grow and develop this area of fundraising for the Macular Society. The post holder will have a proven eye for detail, an analytical nature, first class relationship management skills and a flair for writing successful applications.
In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list.
We offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.
We are passionate about treating people fairly and as equals, doing so is instinctive to us. To Beat Macular Disease for all we know we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.
The client requests no contact from agencies or media sales.
Thank you!
Internally known as Homicide Family Team Leader.
We have an exciting opportunity for a Team Leader to join the National Homicide Service team in West Midlands, working 37.5hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
You will lead and support a team of Homicide Family Caseworkers to meet VS and Homicide Service standards and contractual requirements. The family caseworkers provide in person support to families who have experienced the sudden and traumatic death by Homicide (Murder/Manslaughter/Corporate manslaughter/Gross Negligence manslaughter). The Family Caseworkers also offer specialist support to direct Eyewitnesses of Homicide. They provide a systematic, trauma informed approach to care and undertake a comprehensive needs assessment which will create a bespoke support plan for each person they support. The caseworkers are responsible for ensuring the needs identified are met, that each person being supported receives guidance, advise and practical support as well as emotional support and advocacy. You will be able to demonstrate excellent organisational skills essential to managing a diverse workload, and be committed to supporting the caseworkers to deliver support.
We pride ourselves on providing exceptional trauma informed advocacy and support to all and you will have an understanding of the impact that trauma and bereavement can have on individuals. We support staff to keep them safe within their role and you will lead on the importance of personal and professional resilience and wellbeing for the team.
You will have excellent communication skills and will support the Operation Managers to maintain the highest standards of service delivery, across a widely geographically dispersed team. You will be prepared to travel across the geographical area including occasional overnight stays to ensure you can meet team members in person as well as online. We value our teams and their welfare
In addition to the Family Team the Homicide Service have a Peer Support team, and a Child and Young Peoples team, we work together to deliver high quality support.
You will enjoy working closely with a range of stakeholders (including Police Family Liaison Officers and Senior Investigation Officers within the Major Crime teams/Coroner officers and other statutory agencies) and will have experience in building constructive working relationships. You should be confident to deliver internal and external presentations to a wide range of audiences. You will have experience of achieving key performance indicators, as directed by the Operations managers and Deputy Head of Service.
The successful candidate will have a passion for excellent service delivery, performance management and team welfare.
A driving license and use of a car are both essential as well as access to public transport. You will be reimbursed for all travel costs.
Please see attached Job Description and Person Specification for full details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
Job Title: Domestic Abuse and Housing Support Worker
Location: Pathway Project Lichfield Office Based
Salary: £ 24,347 Full time equivalent – Actual salary is £19,478
Hours of Work: 30 Hours per week (over 4 or 5 days)
Responsible to : Team Leader – Outreach Team
This role is open to women only
The postholder will require a driving licence and access to a vehicle to undertake this role.
This post is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1. We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability
About Pathway Project
We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire.
We offer a range of support services and run two refuges in confidential locations.
We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.
Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year.
We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.
We support victims in their journey to become survivors and offer specialist counselling, advocacy and care to all who need us.
Pathway Project believes in working as a cohesive team and are service user led.
Our helpline is access to all and is open 24 hours a day, 365 days a year.
Why work for us?
Pathway Project is an inspiring and caring place to be, we are a charity with big ambitions and huge energy.
We have a string belief in staff development and are currently evolving a bold new strategy and a passion for excellence in service delivery.
Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.
It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.
We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority or under-represented groups.
We offer the following benefits:
- 25 days paid leave plus statutory holidays (pro rata)
- A competitive pension scheme
- Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families
We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.
JOB SUMMARY
She will be responsible for the co-ordination of an effective support plan for clients dealing with issues around domestic abuse and housing.
She will provide emotional and practical support from the point of crisis, meeting their immediate needs and working towards a holistic, multi-agency approach to their long term safety, risk reduction and recovery.
She will be responsible for the co-ordination of an effective support plan for adults dealing with issues around domestic abuse. She will provide emotional and practical support from the point of crisis, meeting their immediate needs and working towards a holistic, multi-agency approach to their long-term safety, risk reduction and recovery.
She will ensure that they are informed of the full range of emotional, practical and referral options that are available to them, and to facilitate access to this support, both internally and externally.
This support will be based in the community, including client’s homes where risk appropriate, and the Hope Centre and will involve utilising all of Pathway Projects available services, as well as referring into other appropriate agencies.
.MAIN DUTIES
· To work as part of the outreach team in providing information, support, guidance, advice, signposting, emergency accommodation and resettlement help for adults experiencing or escaping domestic abuse.
· To support the aims and principles of Pathway Project in empowering and supporting adults who have experienced domestic abuse to make their own decisions and take control of their own lives.
· Take all possible steps to ensure the safety and confidentiality of the users, staff and management of Pathway Project.
· To take referrals for people affected by domestic abuse and housing issues, and provide preventative and risk reducing work with regards to both the domestic abuse and housing.
· To provide a multi-agency approach to support and wellbeing for clients.
· To provide non-judgemental, one to one emotional and practical support to clients accessing the service.
· To provide advice and guidance on the full range of services, options and legal remedies open to them.
· To complete risk assessments, and develop risk management plans to address the risk of harm, including referral into MARAC where appropriate.
· To undertake safety planning with clients, that addresses all areas of risk, with the focus on risk reduction.
· To complete needs assessments and individual support plans with the client to ensure their emotional and practical support needs are being met
· To provide support to clients, alongside colleagues around registering as homeless, bidding on properties, attending appropriate meetings, applying for grants, budgeting for necessary items and necessary life skills for maintaining a property.
OUTREACH DUTIES
· To provide support to adults in the community, at the centre and their own homes, around physical, emotional, financial, sexual and social abuse.
· To provide emotional support and, where necessary, signpost to appropriate counselling provisions.
· To provide practical support and advice around welfare benefits, housing, debt relief, substance misuse, training, employment, mental health and legal issues, including the use of signposting to other appropriate members of staff and agencies.
· To provide advocacy and liaise with other agencies on behalf of the client where appropriate and necessary.
· To attend multi agency and professionals meetings to represent the needs of the client and Pathway Project.
· To attend appointments with the client where required, and if necessary help with the completion of paperwork, including legal documents.
· To attend court with the client where required.
· To promote the work of the project through training, presentations and representation at meetings.
· To assist with the setting up and maintaining of local support networks.
· To assist with the delivery of client support groups where appropriate.
GENERAL
- Manage a caseload of appropriate to the number of hours worked.
- Maintain, update and keep accurate and factual case records.
- Follow procedures and protocols with other services so that the safety of the service user is kept central to any process.
- Keep other relevant agencies informed about important changes in service user’s situations, within information sharing protocols.
- Develop and maintain effective communication systems with key partners including housing, Police, CPS, court service, social services, education, health, victim support, witness service, voluntary sector organisations, CAFCASS.
- Contribute to the development of service policies, protocols, guidelines and strategies within area of practice as necessary.
- To ensure that the security of sensitive data is maintained and complies with the policies, procedures and guidelines of the organisation.
OTHER
· Any other duties the CEO or Board of Trustees consider appropriate.
· The post holder must have a commitment to the aims of the Pathway Project, and uphold all agreed policies and procedures.
Person Specification
Essential
Ability to drive with a clean driving license and access to a vehicle.
Confident and eloquent speaker and networker.
Ability to write clear and concise reports and case notes.
Experience of Housing issues and supporting adults with Housing queries.
Experience of or the ability to work with challenging individuals or situations.
Experience of supporting clients in any form.
Has an understanding of the issues facing domestic abuse victims.
Experience of working with vulnerable clients.
Experience of multi-agency working.
Experience of and an understanding of Safeguarding practice.
Desirable
Confident presenter.
Ability to write and deliver workshops to groups of adults.
Ability to manage a diverse caseload and manage competing priorities.
Experience of Domestic Abuse or worked in the domestic abuse field.
Knowledge of working in the third sector.
Ability to manage a crisis situation and remain calm and in control.
The ability to use initiative and be self directed in their work.
The ability to maintain professional boundaries and yet still build a rapport.
Being self motivated and able to generate connections and network locally to further the work of Pathway Project.
Please complete the application form and attach a CV along with a covering letter.
The client requests no contact from agencies or media sales.
Thank you!
Harris Hill are delighted to be working with a national charity to recruit for the Fundraiser (Direct Fundraising) in order tosupport the growth and development of direct fundraising activities, including face to face recruitment and telephone fundraising campaigns.
As a Fundraiser you will:
- Support the Senior Fundraisers in growing direct fundraising activities.
- Assist in the planning and execution of direct fundraising campaigns, including the setup of new fundraising agencies and campaigns.
- Conduct mystery shopping and call listening to monitor the quality and compliance of fundraising activities carried out by external agencies, ensuring they meet expected ethical and regulatory standards.
- Ensure campaigns adhere to compliance standards and best practices.
- Monitor performance metrics, income, and expenditure.
- Advocate for the mission, ensuring that fundraising activities align with values.
- Collaborate with other departments and external agencies to drive success.
To be successful, you must have experience:
- Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audience
- Have strong ability to record, analyse, and present financial data in an accurate and impactful way.
- Have experience using Windows based software like Excel, Word, and email, to carry out tasks and projects.
- Willingness to travel across the UK for mystery shopping and engage with external agencies to ensure high standards of fundraising.
- A collaborative spirit and the ability to work effectively within a dynamic team.
- Self-motivated, enthusiastic and well organised professional
Salary: £28,337 - £31,485 + allowances
Contract type:Full-time, permanent
Location- London, hybrid (1-2 days in the office) or remote
Closing date: 16th May at 8am
Interview: TBC
Recruitment process: Cv and Supporting Statement
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
