Chief Operating Officer Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
To provide health and safety monitoring support to the housing team. This will include maintaining and updating local and central health and safety records and carrying out local health and safety inspections and checks using CIHA’s standard recording processes. Ensure tenants understand their health and safety obligations and support housing officers to take enforcement action as necessary.
Our Organisation
Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us.
The client requests no contact from agencies or media sales.
This role is responsible for setting and delivering the fundraising strategy and meeting fundraising
targets for Lakeland Arts. Leading a team and working closely with the Chief Executive Officer and
Senior Team, this position suits a fundraising professional with a track record of securing high level
income, strong and inclusive leadership skills and the ability to develop successful relationships.
Areas of responsibility include leading capital projects, corporate and major donor income
generation and providing leadership and direction for the Membership and individual giving
schemes led by the Development Officer. Working with the Development Office and a Development
Assistant you will build, grow and nurture relationships with supporters and external stakeholders to
raise funds to support our programme of exhibitions, participation activities and conservation
projects.
The client requests no contact from agencies or media sales.
Grade DL, Salary £45,581.89 per annum
Location: Euston, London (Hybrid working – minimum 2 days per week in the office)
Closing date: 9.00am on Monday 02 December 2024
Interview date: Thursday 12 December or Friday 13 December 2024
The Royal College of General Practitioners is the largest membership organisation solely for GPs in the United Kingdom. Founded in 1952, it has over 54,000 members who are committed to improving patient care, developing their own skills and promoting general practice as a discipline. General practice is the largest branch of the medicine and provides a majority of population’s contact with the health service.
We are looking for a senior policy professional to join our policy team, which is part of our Policy, Research and Campaigns department. If successful, you will help to make the case for resources in primary care to meet the health needs of our population, develop policy solutions to improve general practice, and influence decision making at senior levels of government. You will contribute to efforts in overcoming some of the biggest problems faced by the NHS in its history, including engaging with the plans being set out by the new Government. You will work closely with our public affairs and campaigns team and our press team, as well as a range of others across the organisation, to ensure that the voice of general practice is heard at the most senior levels.
We are looking for an experienced, enthusiastic policy professional who can hit the ground running and help drive forwards our influence in key areas within a fast-paced policy landscape. The successful individual will be responsible for a range of policy areas affecting general practice.
If you are a driven professional looking for a dynamic role where you will quickly be able to have an impact, we would like to hear from you. You should:
- have demonstrable experience working in policy.
- be confident in taking a lead on policy development and able to quickly become an expert in complex policy areas of general practice.
- have excellent communication skills, both written and verbal, with an eye for detail and an ability to explain complex problems to different audiences.
- be a strong self-starter who is confident in taking initiative.
- be confident in using evidence to help make a case for change.
Please download the Candidate Pack to view the full job description.
The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions and great working environment.
To apply, please apply directly via the RCGP website vacancies page and provide both your CV and covering letter/statement.
The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.
~ Building a sustainable future for general practice ~
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The ideal candidate will have a passion for supporter care and ideally have prior experience in a donor support role or experience in customer service, administration as well as data entry. You will be looking for 37.5 hours a week and have the ability to work flexibly including some evenings and weekends to support at our charity or donor events.
Main duties of the job
This is an integral role which aspires to give our supporters the best possible experience on their fundraising journey with the aim of building long term relationships. The role will take a lead on Supporter Care with all donors for the charity team, acting as a helpful and knowledgeable “front-line face” for patients, families, staff and volunteers.
Key duties:
- Manage the start and end of the stewardship journey for all donors and fundraisers by dealing with all enquiries through email, post or phone or face to face at the office ensuring that we meet the best standards of donor care
- Manage post and charity office filing system and the banking and thanking process
- Maintain relationships through regular contact with donors throughout their fundraising journey offering any support or guidance needed to maximise their giving
- Act as a dynamic presence, leading and recruiting volunteers, community groups and small companies to organise fundraisers for our charity
- Build fantastic connections with patients, NHS staff, volunteers and our wider community to recruit new donors, fundraisers, volunteers and charity champions
- Support in growing the number of supporters playing the hospital lottery and those giving through our hospital ‘giving plaques
- Support all fundraising activity and represent the charity at events
- Manage and maintain the CRM system (donorfy) which includes entering all donor data including financial transactions and communications
- Send updates to supporters to retain and increase life-time value and reactivate lapsed donors
- Send donation reports to the charity team
- Make suggestions on how to improve supporter care and implement these ideas
- To recruit and manage office based volunteers
About the organisation
We currently raise between £1-2m a year for East and North Hertfordshire NHS Trust which has four sites local to Hertfordshire, including the Lister Hospital (Stevenage) and Mount Vernon Cancer Centre (North London). We are proud to raise funds to enhance the care provided by our wonderful clinical colleagues and to contribute to a positive patient experience. We also support a number of wellbeing initiatives to support our staff. Working for the NHS offers a fantastic benefits package, including a generous pension, agenda for change pay progression, 27 days leave plus bank holidays and flexible working.
Our Commitment to Diversity & Inclusion
We help patients, families and staff from every background and are committed to building a diverse and inclusive workforce that represents the hospital community that we support. If you share our passion for our cause and are motivated by our aims to bring in funds to make a difference across our hospitals, we’d love to hear from you.
Please note- if the candidates we are looking for apply we may bring our scheduled interviews early and close any further applications so don't leave sending in your application too late if you are interested in the post.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At Equal People mencap, we are proud of our 36-year history of supporting people with learning disabilities, autism, complex needs and experiencing mental health needs. We support adults at risk and vulnerable children in RBKC and Westminster. We offer a wide range of support options and activities.
We aim to support each individual to pursue their aims and dreams, live the life they choose and access, participate in and contribute to their local, and the wider community as much as they wish.
Our Charity has member representation at every level, including 50% of the Board. Inclusion, dignity, respect and the promotion of the rights, opportunities and choices of the vulnerable adults and children we support are key to our ethos and values.
We are rapidly growing and now provide over 1,000 hours per week of support We aim to be the best social care employer in London.
We are looking for someone who loves a challenge, is creative and has a passion for positive change, with the confidence to make decisions under pressure. You will be self-motivated and determined to achieve the best outcome for the people we support. You will achieve this through leading and motivating a dedicated team of support workers to ensure and maintain the delivery of high-quality support.
The successful applicant will need to be confident in communicating with the people we support, staff, family members and partner agencies.
To be considered for this role you must have experience and knowledge within the social care sector, experience of working with working with people with complex needs would be desirable. You should also have experience leading teams in Learning Disability services. As this service is registered for personal care/supported living you will be supported to undertake your registration with CQC.
You will be responsible for the continued positive outcomes for the people that we support through management of the services. You will be responsible for cultivating and contributing to a "continuous improvement" environment and will be proactive in the management of your staff, the rotas, and the budgets for your services.
You will be responsible for the quality of the service, as well as the finances and team performance, ensuring that the people that we support are given opportunities to pursue their interests and life goals. Some of the people we support have profound and multiple learning disabilities alongside other complex healthcare needs such as physical disabilities, Epilepsy, Dysphagia, non-verbal, require peg feeding and some may require involvement with manual handling and supporting people with all aspects of their personal care.
Whilst it is not essential that you have direct experience as a Manager, it is important that you have some management experience, and a good knowledge of the health and social care sector. You will be working within the supported living environment.
The role will challenge, excite and never be dull but will be truly rewarding.
You must be competent in using IT.
Your working week is flexible covering 7 days per week and will include working weekends and an on-call rota shared with your Senior Support Workers. Flexibility is key.
NB CLOSING DATE 12th DECEMBER - INTERVIEWS MID JANUARY
DUTIES AND RESPONSIBILITIES
1. Ensure everyone receives a service that:
• plays to their strengths.
• helps them overcome barriers.
• achieves the outcomes they wish.
• works to increase everyone’s independence, opportunity, choice and control.
• has a positive view of risk-taking whilst ensuring awareness of safety, security and safeguarding.
2. Work in a consistent and positive way with managers and other team members to ensure receive a great service from the whole team. Ensure all EPM policies and procedures are followed e.g. that:
• support plans, referrals and risk assessments are followed up, actioned and reviewed.
• medication processes are adhered to.
• money is managed effectively.
• health and safety practices are carried out.
• records on the Charitylog database are kept up to date.
• information is communicated to staff, members and families in a timely and accessible fashion.
3. Actively lead the Floating Support Team’s development through coaching, training, supervision, appraisals and team and management meetings.
4. Work alongside the Chief Finance and Operating Officer, CEO and Activities and the Trustees to develop and action strategic plans to maintain, develop, and promote EPM and our services.
5. Promote best practice across the service and the organisation through participation in external and organisational wide projects and forums.
6. Participate in the emergency on-call emergency rota (approx 10 nights per month) - £35 per night).
7. Take lead responsibility for the performance and delivery of the support contracts, overseeing the FS Senior Support workers.
8. Ensure performance standards are evidenced and quality is upheld in everything that the team’ do in complying with relevant CQC, contractual and organisational standards, outcomes and procedures.
9. To provide written and verbal reports on outcomes to Trustees at the regular Council of Management Meetings. To monitor and review service user and carer feedback, complaints and incident reports and use this information to inform and improve future services and practice.
10. Lead and manage the team to support personalised rota planning via Charitylog (inclusive of day, night and overnight activity) and service user timetables.
11. To lead the Housing Management service, working with the FS SSWs to ensure tenancies are managed appropriately, records maintained, and reports completed for Housing Associations in a timely fashion.
12. To be responsible for, or delegate recruitment of staff and provide excellent leadership, direction and effective management of the team’s resources and finances.
13. To plan, set and manage project budgets appropriately. To ensure project and individual finances are recorded, managed and monitored appropriately.
14. Ensure professional standards and best practice act as key drivers within a culture of continuous service improvement, value for money and safe practice.
EPm operates within a constantly changing environment and as such work priorities and targets may change. The organisation reserves the right to make reasonable changes to the job description and accountabilities in order to meet client needs
Turning dreams into action at the pace of the individual.
The client requests no contact from agencies or media sales.
Founded in 2007, Electric Storm Youth (ESY) is a youth work charity based in Lancing, West Sussex. We run a full range of youth-based programmes, including young carers support, mental health counselling, general youth sessions, LGBTQ+ sessions, street-based (detached) youth work, mentoring and work-experience.
ESY currently support around 200 young people by working to improve their personal and social development, teaching them new skills, and improving the quality of their lives.
We are looking for an experienced Business/Office Manager to join our team to support the Chief Executive Officer (CEO), Senior Youth Work Manager, Board of Directors/Trustees and our wider team of youth workers and volunteers as well as providing general business administration and office management.
This role offers lots of opportunity to bring your business management skills to ensure the smooth and efficient running of the operational side of the charity.
Supporting teenagers now, laying foundations for the future
The client requests no contact from agencies or media sales.
Executive Assistant
Salary Band: £25,000 - £30,000 (Full Time Equivalent) per annum
Hours: 30 hours per week
Location: ONSIDE’s Head Office, Worcester
Closing date: Sunday 24th November 2024
Are you looking for a role that can make a difference?
About the role
Join ONSIDE and discover the role as an Executive Assistant in the charity sector. This role is key as it will be supporting our Chief Executive with executive administration, project coordination and by providing wider support to our Directors, Senior Management Team and Trustees.
An Executive Assistant will be the primary contact for internal and external communications with the Chief Executive and our Trustees and will be vital in providing crucial professional support to the Senior Management Team with their operational and strategic objectives.
This role will be part of a wider team who are passionate about supporting and making a difference to vulnerable and disadvantaged people.
ONSIDE’s Benefits
- 26 days annual holiday + Bank Holidays
- Pension Scheme
- Company Sick Pay Scheme (after qualifying service)
- Additional Maternity & Paternity Pay (after qualifying service)
- 24/7 Employee Assistance Programme
- Access to premium Calm App
- Employee Engagement Forum to ensure our employee’s voices are heard!
- Your ‘Birthday Day’ Off
- Supportive working environment & good work/life balance culture
- Support with continuous professional development
Who are we looking for?
We are looking for someone who can quickly ascertain what tasks need to be done to progress with the work. Someone who has the confidence to think on their feet and work autonomously and will use their own initiatives in a fast-paced dynamic environment.
The ideal Executive Assistant has knowledge and experience of working at a senior executive level and has supported Senior Management Teams. They will need to have the ability to build strong relationships with people at all levels internally and externally to the charity. We are looking for someone who can prioritise and work autonomously.
You will be intuitive, highly organised and will take a proactive approach identifying areas of improvement. You will have the ability to be resourceful and have advanced skills in project management and Microsoft Office.
If you’re looking for a job that you can be proud of, apply now. More people need our help than ever before. Because of that, we are growing faster than ever before. The role of Executive Assistant is a real career opportunity to discover!
Someone like you?
If you embrace difference and champion diversity.
If you are creative in your approach, can think around problems and find new ways to solve them.
If you’re looking for a job that you can be proud of and be passionate about. Please submit your application.
These values run through our entire organisation. ONSIDE is a creative, collaborative community where people feel free to share new ideas or ask for support. If something’s not right, we don’t just change it. We change ourselves too.
Who are ONSIDE?
ONSIDE is a charity working across Worcestershire and Herefordshire, established in 1993 stemming from a belief that everyone has the right to be a valued human being and to be treated in a just and fair way.
In support of this belief, we provide a range of support services across advocacy, wellbeing and mental health for adults, children and young people who may be vulnerable, disadvantaged or discriminated against. This includes mental and physical ill health, sensory impairment, learning disability, drug and alcohol misuse, older people, and carers. ONSIDE is funded through a range of sources to maintain its independence and ensure that the support it provides reflects the views and perspective of the people it wishes to help.
Our amazing team of skilled staff and volunteers make a difference to the lives of over 11,000 people a year!
More people need our help than ever before. Because of that, we are growing faster than ever before. The role of Executive Assistant is a real career opportunity to support vulnerable and disadvantaged people in your community!
ONSIDE reserve the right to withdraw this vacancy before the closing date.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Full time – working 37.5 hours per week
- Salary: From £50,000 per year, DOE
- Contract Type: 18 month contract – extension subject to funding
- Reporting to: Executive Director
- Responsible for line managing: Grants Officer (recruiting Summer 2025)
- Location: London, UK affiliated
The Job
The Partnerships Manager will lead GISF’s income generation efforts to support its mission and implementation of initiatives within the 2025-2030 Strategy. They will do this by proactively engaging with a range of donors, building relationships, and cultivating partnerships. This role involves creating a comprehensive fundraising strategy, identifying funding sources, and expanding GISF’s network to enhance strategic partnerships and revenue.
As a senior leader within GISF, the Partnerships Manager will contribute to guiding GISF’s implementation of its 2025-2030 strategy.
Job Description
Key Responsibilities
Strategic Income Generation & Fundraising
- Develop and implement a comprehensive fundraising strategy aligned with GISF’s 2025-2030 strategy.
- Identify and secure funding from government donors and other sources to build a robust opportunity pipeline that supports GISF’s initiatives.
- Work closely with the Finance team to set income targets, and with the Communications team to create impactful campaigns for diverse supporter engagement.
Partnership Development
- Establish and maintain relationships with existing and potential government donors (including from the Global South), philanthropies and trusts.
- Identify organisations for potential partnerships or consortia to win and deliver grants
- Develop a framework for corporate partners to engage with GISF and our members, that brings in secondary revenue and creates opportunities for positive interactions between members and corporate partners with services relevant to NGO SRM.
Proposal Development & Co-creation
- Identify relevant donor grant/contract opportunities, draft compelling proposals, and ensure timely submission of all related documentation.
- Collaborate with donors, GISF staff and GISF member organisations to co-create and promote solutions that address specific needs and align with GISF’s mission.
- Develop and maintain a strong understanding of NGO SRM principles and issues
Grant Management
- Supervise the Grants Officer, ensuring effective handling of current GISF grants and contracts.
- Ensure systems are in place to efficiently transition from winning new funding to programme implementation
- Ensure strong and impactful reporting to donors to maintain and grow relationships
Stakeholder Engagement & Collaboration
- Represent GISF at networking events and conferences to increase visibility and establish strategic alliances.
- Build key stakeholders’ understanding of the value of GISF’s collaborative approach to SRM
- Coordinate with the Policy and Advocacy Adviser on approaches to key issues and trends with senior policymakers
- Work closely with other GISF team members and GISF member organisations to understand their needs and priorities, to better identify possible funding opportunities
Programmatic
- Where possible, contribute relevant experience and knowledge to GISF activities, such as developing tools for NGOs/NGO Fora that support SRM budgeting and securing resources
Monitoring & Reporting
- Track and analyse income generation activities, preparing regular reports and revenue forecasts to monitor progress, outcomes and ROI
Senior Management Team Contributions
- Contribute to GISF’s strategic objectives, inputting organisational development and supporting initiatives that promote sustainable growth
Person Specification
Experience/Knowledge/Skills
- Contextual Knowledge: A deep understanding of the NGO sector and the global context in which NGOs operate.
- NGO SRM Knowledge: An understanding of the security risk management (SRM) context within NGOs, with a willingness to deepen expertise in this area.
- Proven Expertise in Donor Relations and Fundraising: Demonstrated success in writing compelling donor products and securing funding through high-quality proposals.
- Strategic Donor Stewardship: A strong track record of cultivating and managing long-term relationships with donors, co-creating opportunities, and achieving more flexible, sustainable funding commitments. Demonstrated experience engaging with philanthropies and corporate donors is a plus.
- Influence and Credibility: Brining a well-established network amongst donor organisations, and skilled at engaging with and influencing senior stakeholders within donor organisations.
- Confident Communication: Exceptional verbal and written communication skills, including as a public speaker, with the ability to explain complex concepts in an engaging and accessible manner.
- Partnership Facilitation: Experience in fostering programmatic collaborations between NGOs and other stakeholders, including consortia.
- Private Sector Collaboration: An appreciation of the private sector’s role in NGO operations, with the ability to identify and establish mutually beneficial partnerships with commercial entities.
- Strategy: Demonstrated experience developing and implementing a strategy.
- Adaptability and Entrepreneurial Mindset: Comfortable working in a fast-paced, evolving environment, with the ability to prioritise tasks effectively and seize new opportunities as they arise.
- Team Leadership and Development: At least two years of experience leading teams, including mentoring and developing junior staff.
- Collaborative and Autonomous: Capable of working autonomously while thriving in a team-oriented environment that values knowledge sharing and collaboration.
The client requests no contact from agencies or media sales.
The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.
CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.
We are seeking a Head of Communications and Marketing to lead on the charity's communications strategy.
The Head of Communications and Marketing is a strategically important post in the organisation with lead responsibility for overseeing communications, marketing and PR for the UK’s only national cleft lip and palate support charity. The role involves managing all aspects of internal and external communications including media relations, digital content and brand strategy.
The role reports directly to the Chief Executive, is a member of the Senior Management Team and works closely with the CLAPA Board of Trustees to ensure that we maximise all opportunities to promote the work of the charity. The post holder also has responsibility for the direct line management of the Communications and Marketing team.
How to Apply
Please read the Recruitment Pack in full and then complete the online Application Form linked within. For safeguarding reasons, we are not able to accept CVs.
Applications close: 9am on Monday 9th December 2024
Interviews – 1st stage: Thursday 12th December 2024
Interviews – 2nd stage: Tuesday 17th December 2024
Start date: As soon as possible – to be agreed
The client requests no contact from agencies or media sales.
We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.
We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,000 incidents. We are fearless and tireless in fighting to save every life.
Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.
Key Responsibilities
• The purpose of the Senior Copywriter is to use their highly experienced creative writing skills to develop engagement with as many people possible. Crafting compelling internal and external communications you will help generate the support we need to continue saving lives every day across Kent, Surrey and Sussex
• Generate creative and impactful written content targeting a range of audiences, across a range of channels, to raise awareness and engagement with our cause
• Generate powerful messaging for our fundraising and engagement campaigns. Ensure campaign key messaging works across varied channels and audiences, to deliver greater impact to new and existing supporters
• Work collaboratively with the MarComms Team and wider stakeholders to identify compelling creative ideas that resonate with target audiences and can be translated into multi-channel creative copy and content
• Build relationships with key stakeholders across the charity to deepen understanding of the audiences we are targeting
• Working with the Head of Internal Communications, support the CEO and Senior Leadership Team’s internal communications by writing a weekly internal digital newsletter
• Help deepen engagement with our supporters by developing copy and content for the monthly supporter e-newsletter, Mission Update, sent to around 60K supporters and the bi-annual magazine, Above and Beyond sent to around 30K supporters
The Directorate
The Communications Team sits within the Marketing and Communications (MarComms) Team. The MarComms Team builds brand awareness and engagement among the public, builds our profile with the media and key stakeholders, and supports fundraising activities to generate fundraising income to keep the service running. The team also engages, motivates and unites staff across the organisation to help KSS deliver on its purpose and achieve its vision of an end to preventable loss of life from medical emergency.
Application and Interview Process
We ask all applicants to ensure that they provide us with an up-to-date CV and a covering statement that is relevant to the role of Senior Copywriter. Your covering statement is your first opportunity to express your experience, knowledge, and interest in the role, and we outline in our job description the essential and desirable requirements for this role to help you tailor your statement to the competencies we are looking for.
All shortlisted candidates will then undertake a two-stage interview process, which will be held over Microsoft Teams. Both stages will be formalised interviews, with the first stage being held with the Director of Communications and Engagement, who is the line manager for this role. The second stage interview will be with the Executive Director of Business Development and other key stakeholders who the successful candidate will collaborate with in this role.
The closing date for this role is 19th December. Please note, we will begin interviewing candidates before the closing date, and the role may close early if a suitable candidate is found.
Please be aware that this role is a 6-month fixed-term contract, with no guarantee of extension or permanency beyond the fixed-term period.
Inclusion and Diversity
KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves.
We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of race, age, gender, disability, sexual orientation, social
class, religion and belief.
Location: Rochester Airport, Kent
Hours: Full time, 37 hours per week
Contract Type: Fixed Term Contract, 6 Months
Salary: £37,000 per annum
Benefits: 33 days annual leave rising with service, Occupational/Enhanced Sick Pay, Enhanced Parental Leave, Access to the Blue Light Card and Blue Light, Events Access to the Wellbeing, Hub, Money Purchase Pension Scheme, Employee Assistance Programmes, Development opportunities
You may also have experience in the following: Digital Media Producer, Social Media Manager, Content Manager, Online Content Coordinator, Content Marketing Specialist, Digital Communications Specialist, Digital Marketing Specialist, Web Content Specialist, Digital Copywriter, Creative Content Producer, Content Developer, Social Media Content Creator, and Digital Storyteller.
REF-218 264
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Do you love helping people and helping a great charity at the same time? Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person? Do you have strong computer skills and a keen attention to detail?
At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.
We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude. Sound computer skills are also essential for success. Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity.
To be successful in this role you will:
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Have previous experience in a customer services/administrative role
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Be friendly, compassionate and self-motivated
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Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity
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Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player.
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Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.
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Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales
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Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times
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To ensure timely and efficient thanking of our supporters
What we offer:
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
- Flexible working and the opportunity to WFH one day per week to support work-life balance
- Generous annual leave entitlement with additional leave for long service
- Enhanced sick pay
- Free flu jabs
- Charity events throughout the year
- Employer enhanced auto-enrolment pension scheme with 8% employer contribution
- Ongoing commitment to training and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS).
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
The closing date for return of applications is Thursday 5th December 2024. Interviews will be held in Birmingham on Thursday 12th December 2024.
Please use your cover letter to let us know why you would like the role and why you would like to join our wonderful team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
MLC is proud to be partnered with Citizens Advice to recruit their new Strategic Lead within their business development team, who provide analysis around the funding opportunities and challenges for the organisation as well as overseeing the strategy for the markets that the organisation currently operate in as well as new opportunities to drive further growth.
This year Citizens Advice are celebrating their 85th anniversary and during that time they have been helping to shape a society that’s fairer for everyone – working on issues that affect the whole of society. Last year they directly helped over 2.66 million people find a way forward with one-to-one advice, in addition to over 60 million views of their online self-help advice. As part of their commitment to supporting society, they are one of a small number of statutory consumer watchdogs with the ability to submit super-complaints to government. Their value to society has been estimated at £4.7 billion.
This is a fantastic opportunity to join an organisation which places high value on staff engagement and growth, with a proven track record of supporting career development with internal promotions and training. The role joins at the end of a period of change for the charity and is a great chance for you to make your mark and develop the role further.
Key responsibilities include:
- Lead the development and implementation of a number of market strategies, identifying opportunities for growth in existing markets as well developing business cases for new areas.
- Work with the customer journey team to develop new service design concepts, improving the user experience when interacting with local teams.
- Horizon scanning for new business development opportunities to ensure annual market growth.
- Grow and maintain relationships with a range of external stakeholders, including; directors of government departments and briefing the CEO on their meetings with government ministers.
The successful candidate will:
- Demonstrate a proven aptitude to develop and influence markets, with ability to switch flexibly between different topic areas.
- Be able to develop business cases, showing routes to market with pro’s and con’s outlined and analysed.
- Show ability to build strong working relationships and provide contributions to external advisory boards and working groups.
For more information on the opportunity or an informal discussion on your job search in general, please contact Jamie Elliott at MLC Partners.
Full time (flexible working options available)
Closing Date: 3 December 2024
Ref 6909
We are looking for a Global Programmes Coordinator (on a 6-month fixed term contract) to provide a range of administrative support to our Global Programmes Division, keeping it running smoothly and effectively.
About Us
We are Save the Children. Together, we fight for children every single day so that they can make their mark on the world and build a better future.
We stand side by side with children in the toughest places to be a child. We do whatever it takes to make sure they survive, get protection when they're in danger, and have the chance to learn.
About the role
The Global Programmes Coordinator will provide administrative support to the Global Programmes Division, helping to keep it running smoothly and effectively. This includes developing, coordinating, and updating key administrative, budgetary, planning, recruitment and information systems in support of divisional objectives. This essential role will work across a range of departments within the Global Programmes division (Divisional Operations, Humanitarian, Programme Partnerships and Programme Quality and Impact).
In this role, your Key Accountabilities will be:
• Administrative Support: To develop and coordinate appropriate administrative systems, including: organising complex divisional or departmental level meetings, awaydays and events; coordinating desk booking and asset management; providing subject matter expertise (SME) for departmental staff organising their own travel.
• PA Support: To provide PA support to the Director of the Department or Global Programme Executive Director, including proactive diary management, meeting organisation, processing expense claims, collating briefings and pre-reads for meetings, responding to internal and external enquiries and booking travel.
• Team Support: To help teams navigate the processes that will support and enable administrative self-sufficiency.
• Finance: To support the processing of invoices and respond to queries from department and finance colleagues as necessary.
• People & HR: To support divisional or departmental HR processes through data collection and database management of mandatory tasks and training, providing SME support to people managers leading recruitment for their teams, and coordinating induction processes for utilisation by people managers for new staff. May provide more direct support to recruitment processes led by Directors.
• Internal Communication: To act as the initial point of contact for internal enquiries and requests for information about the work of the department, to triage or respond to ad hoc queries and to update information on the website, SharePoint and email lists. May work with others on coordinating and producing departmental or divisional level communications such as newsletters.
• Other: To perform other responsibilities as may be required from time-to-time to ensure the smooth running of the division and department and to deputise for colleagues as required (including Coordinators covering other departments or supporting the Global Programmes Executive Directors).
About you
We are looking for a candidate that takes genuine satisfaction from keeping teams, systems and processes in order and that recognises the value of strong administration.
To be successful, it is important that you have:
• Experience of operating administrative systems and working in a large, complex office environment.
• Ideally experience of managing and booking international travel.
• A high level of computer literacy (Microsoft Office, Word, Excel, PowerPoint, Outlook, and databases).
• Ability to organise and prioritise multiple tasks efficiently and deliver tasks to tight deadlines.
• Ability to work flexibly, managing reactive and proactive work from a range of colleagues.
• Good relationship-building skills, with the ability to tailor communication methods to different audiences.
• Ability to be proactive and show initiative with demonstrable ‘can do' approach to work.
• Commitment to support cross organisational initiatives and team working and understanding of how to contribute to these.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Please Note: This role is a Hybrid role and so you will be expected to be able to come into our London, Farringdon office for 1-2 days a week
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The client requests no contact from agencies or media sales.
Rainforest Foundation UK strives for a fairer and more sustainable world by working with Indigenous Peoples and other communities of the world’s rainforests. We’re seeking a Project Finance and Administrator to join our growing team working at the forefront of the fight against tropical deforestation, climate change and social injustice. Hardworking and with an attention to detail, you will work closely with project coordinators and local partner organisations in the Democratic Republic of Congo to deliver exciting new projects expanding community land rights, sustainable livelihoods and forest protection initiatives.
About you
The ideal candidate should have demonstrable experience of providing financial and administrative support to projects within charity or international development settings. Proficiency in both English and French is essential, alongside experience a personal commitment to defending human rights. Additionally, you should have excellent interpersonal and communication skills, cultural sensitivity, and the ability to work under pressure in complex environments, including up to 12 weeks of travel per year to remote forest areas.
For further details regarding the role and specific qualifications required, please consult the Job Description.
We welcome all applicants and encourage those who believe they may not strictly meet all requirements to apply, demonstrating in their cover letter why they are the right fit for the role.
The client requests no contact from agencies or media sales.
Use your communication skills to help inspire the UK Church to participate in sharing the gospel with people in hard-to-reach places.
About us
At Feba UK, we are passionate about God’s mission, and the creative use of radio and other audio media to inspire people to follow Jesus. We have a particular heart for people in places considered closed or hard-to-reach: where people might not hear the gospel by any other means, or where it’s difficult to be a Christian.
About our development
Since Feba UK was established 65 years ago to help communicate the gospel by shortwave radio, much has changed with big shifts in technology, missiology and geopolitics.
We no longer operate radio infrastructure or ‘send’ missionaries from the UK. Instead, we support local partners with training, expertise, prayer, and funding to produce culturally appropriate programmes in the listener’s ‘heart language’. Radio and other audio technology means they can reach people at scale and follow up in-person as listeners respond.
Today, our model of working with local, indigenous partners has a powerful impact in parts of Africa, Asia, and the Middle East.
About the role
We now seek a Head of Communications and Engagement to focus on engaging the Church in the UK, where increasingly fewer churches see world mission as a priority. This role will take the lead on changing this, inspiring the Church through Feba UK’s ministry, reawakening its members to the power of the gospel of Jesus Christ to bring transformation to some of the most disadvantaged and oppressed communities around the world.
About you
You will be a communications and engagement leader with a track record of developing and delivering high impact communication strategies who is adept in using digital and non-digital media. You will come with an empowering, prayerful and servant-hearted leadership style that listens deeply and fosters collaboration, and you will have a passion for mission.
If this sounds like you, we would love to hear from you. For more details including how to apply please see the appointment details attached. Closing date 6th January.