Chief Of Staff To Ceo Jobs

ROLE PURPOSE

This is an exciting new role which will build on an existing programme of supporting patient engagement in research, clinical trial development  and clinical trials for lupus at a time of increased interest and activity in this area.

KEY RESPONSIBILITIES

Delivery

• Act as the first point of contact for researchers and pharma companies seeking to involve members of the public in their research or trials.
• Work to build a network of patients around the UK with an interest in being involved with PPIE.
• Work with the Health Information Manager to identify and facilitate any support needs of the PPIE network.
• Support and facilitate PPIE in all stages of lupus research.
• Support PPIE in Lupus UK’s research grants process.
• Support engagement with diverse under-served communities.
• Ensure equality, diversity, and inclusion considerations in PPIE methods and communications

Other

• Uphold the values and expectations of LUPUS UK.
• Carry out other duties relevant to your post as reasonably required.
• Occasional evening and weekend working and travel may be required to support our broader activities.

QUALIFICATIONS AND EXPERIENCE

• Experience of working directly with patients and/or members of the public.
• Experience of supporting Patient and Public Involvement and Engagement (PPIE) activity.
• A relevant postgraduate qualification or equivalent experience (desirable).
• Experience of working in PPIE within a similar environment (desirable).
• Experience of working within research or the health sector (desirable).
• Experience of working with stakeholders, such as healthcare organisations, public groups,and professional networks (desirable).

KNOWLEDGE AND SKILLS

• A strong understanding of best practice in PPIE within research.
• Knowledge of different types of research and the various stages of the research process.
• Excellent verbal and written communication skills, with the ability to tailor communicationfor diverse audiences.
• A demonstrable commitment to promoting diversity, equity, and inclusion in allengagement activities.
• Strong organisational and time management skills.
• Exceptional attention to detail.
• The ability to facilitate focus groups, workshops, and public forums (desirable).
• An understanding of NHS patient care pathways, clinical research processes, or clinicaltrials (desirable).

VALUES AND BEHAVIOURS

• Able to uphold and champion the values of LUPUS UK, demonstrating high standards ofintegrity, accountability, respect for others, courtesy and professionalism.
• Passionate about the work of LUPUS UK and working in a non-profit environment with afocus on health and disability.
• Demonstrable empathy for service users and a commitment to understanding andaddressing the challenges they experience.
• Actively committed to the growth of equality of opportunity and diversity. An enthusiastic and flexible approach and willing to support colleagues. Commitment to continual professional development and willing to give and receiveconstructive feedback.
• A positive, can-do attitude and willingness to help with tasks outside normal duties.

HOW TO APPLY

The closing date for applications is: Monday 17th March 2025 (10am).

Please reserve the following dates in your diary when you apply:

Interview DatesTuesday 1st and Wednesday 2nd April 2025

There will be a single stage interview. Interviews will be held on one of two interview dates and can be heldremotely or in-person at our Romford office, as most convenient to the candidate

Finance Manager

About us: 

The Refugee and Migrant Forum of Essex and London (RAMFEL), is a not-for-profit organisation and one of the largest immigration and asylum advice charities in the UK, supporting refugees, asylum seekers and vulnerable migrants to access justice. An OISC level 3 accredited organisation, our focus is on providing immigration advice, destitution services, integration support and campaigning to improve the lives of refugees, asylum seekers and vulnerable migrants across London and Essex. We also actively campaign for a fairer and more humane immigration system.

We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the impact of UK immigration policy and/or of rough sleeping. This includes individuals with direct experience or experience gained through supporting family members with the challenges posed by immigration and asylum practices- those who have been or could have been clients of RAMFEL.

Purpose of the role: RAMFEL has grown significantly over the last few years, and we want to sustain our growth and diversify our income. Starting 25 years ago, we now support over 5000 people yearly with a few volunteers, 30+ staff and a turnover above one and half million pounds.

The post-holder will be responsible for ensuring that the financial systems in place at RAMFEL provide accurate and easily accessible information to the CEO, Board and other staff. You will work closely with the CEO and Head of Operations to ensure that financial monitoring and reporting enhance the governance and decision-making process for RAMFEL. You will ensure that the charity complies with all statutory and external financial requirements and regulations. This role will include business planning, reporting, and oversight of our financial systems.

We are looking for someone with experience within the charity sector who is happy to get hands-on and can adapt and oversee the finance systems of the charity. You will be capable of supporting colleagues at all levels and improving their financial understanding of the projects they are involved in. You will be a self-motivated individual who can work on your own initiative. This role is central to maintaining our financial health and advancing our mission. You will oversee budgets, forecasting and management accounts while ensuring robust financial systems are in place. This role is for someone who wants to have a positive impact on the lives of people and help drive this organisation forward.

Terms: £37,500 - 45,000 per annum / negotiable depending on experience.  28 days annual leave plus statutory holidays, 6% pension contribution, cycle to work scheme, tech scheme, and employee assistance program.

Relationships: Reports to the CEO and works closely with the Senior Management team and the Treasurer. This post-holder will actively participate in the Board’s finance subcommittee meetings, providing descriptive and predictive data for areas of responsibility to inform decision making.

Hours of work:

We are looking for a candidate for either a full time or part time position (minimum of 3 days a week). Part time employees will receive additional support from our external bookkeeper, while full time employees will take on a more independent role.

Please refer to the job description doc. for more details and application instructions.

The Head of Central Services is a brand-new senior role that has been created to give a higher profile to, and enhance the importance of governance, H&S, Safeguarding and compliance across The Brick.

Key elements of the role include:

·     Drive a culture of compliance at The Brick by raising the profile of safeguarding, property standards and health and safety, by sharing the positive impact of compliance work, and by clearly communicating the risks of non-compliance.

· Support the Board, the Chief Executive and Operations Director in fulfilling their responsibilities for the proper governance of the charity, and compliance with relevant regulatory authorities and standards, including Property Compliance, H&S, GDPR and Safeguarding

·       Be the primary interface with key regulators and contractors including the Regulator of Social Housing and closely manage the relationship with each to ensure that The Brick remains in line with their existing requirements and is able to plan effectively for upcoming changes.

· Deliver a comprehensive health, safety and quality programme which meets The Brick’s legal, regulatory, and contractual obligations, particularly in the key risk areas, for example, safeguarding, health and safety, and accident and incident management.

· Ensure that The Brick has appropriate measures in place to safeguard the people we work with (who often have complex needs and vulnerabilities) and responds to feedback and complaints from clients, puts things right where we have got them wrong, and we learn the lessons for the future.

· Lead the organisation’s strategic and operational approach to risk management and mitigation and lead the organisation’s business continuity planning.

• Be part of the executive team reporting to the CEO
• Maintain governance and management practices across Nacro

About Our Client

At Nacro we believe passionately that everybody has a right to a second chance, where everyone can fulfill their potential.

Our core belief is that a good education, a decent job and a safe place to live are what everyone in our society deserves. For those who end up in prison, it's the start of new chance, not a road to nowhere.

We all know that having somewhere to live, a job, good health and connections mean someone is much less likely to commit a crime. Sadly, a growing number of people who enter prison are homeless; thousands have mental health problems, drug addictions, are unemployed and/or have bad experiences of the education system. For far too many this stays the same when they're released. This isn't inevitable.

As a society we believe that there should be consequences for those who break the law, but we also believe that those who end up in contact with the criminal justice system should be given the support they need to be able to turn their lives around after serving their sentence.

Nacro sees that by removing the barriers and giving the right support, thousands of people have the chance to rebuild their lives and their families, and to contribute to our communities.

We believe that everyone should have the best chance at a second chance.

In the next year, Nacro is likely to reach a turnover of c£100m. This is a growth of over one third in three years. In order to prepare the organisation for the challenges of delivering the new strategy we have created two new roles (this role and a Director of Technology and Data).

Job Description

PURPOSE

Ensure that Nacro operates in compliance with its own governance standards, regulations and legislative obligations and has effective controls in place to manage and mitigate risk, including financial sustainability and commercial prudence.

KEY RESPONSIBILITIES

• Subject to Trustee approval, to be the Company Secretary of Nacro and ensure compliance with statutory requirements and best practice in constitutional and governance matters.
• Oversee the implementation, and maintenance, of the governance framework.
• Operate effective contract management processes from bid through to contract end, ensuring key performance metrics and financial targets are realised during deliver, and that appropriate decisions are made about retendering/re-pricing.
• Ensure an effective risk management framework exists, and is actively scrutinised by the Board and acted upon by the Executive Leadership Team (ELT).
• Ensure that the necessary policies and controls are in place to manage risk, and to ensure compliance with all regulatory and legal obligations that apply to Nacro's operations, including Health & Safety, Safeguarding and Data Protection.
• Ensure that the Board and ELT are provided with accurate, timely financial information to support effective decision-making.
• Ensure that the organisation's finances are well-managed, and that procurement costs represent value-for-money and cost-savings are identified where they exist.
• Lead on strategic financial planning for the organisation including the strategic review and appraisal of Nacro's activities and new business propositions.
• Work with the Chief Executive and ELT to develop short, medium and long term financial strategic objectives and to manage Nacro's cost base to achieve this.
• Work with the Chief Executive and ELT to ensure that Nacro achieves the levels of surplus income necessary to build up Nacro's working capital and asset base.
• Lead on the preparation of the annual business planning and budgeting process in consultation with the Chief Executive and ELT, ensuring that the objectives of Nacro's financial strategy are fully integrated into Directorates' business plans and financial targets are achieved.
• Ensure accurate and timely accounting at all times and the preparation of annual published accounts to time and to the satisfaction of the Board and external auditors.
• Manage working relationships with internal and external Auditors, legacy Defined Benefit pension scheme Trustees, banks and regulatory bodies as required.
• Lead on sustainability through tools such ethical and impact based decision-making, remaining focused on environmental, social and good governance (ESG) standards that service users and staff will benefit from.

The Successful Applicant

• Fully qualified accountant (CCAB) with significant post qualification experience at board level
• Knowledge and understanding of the issues affecting service delivery within the public services and charities context, including compliance and regulatory issues
• Experience operating in a contract services environment, where pricing relates substantially to people costs
• Experience establishing governance, risk and controls frameworks and driving compliance with these
• Experience and/or qualified Company Secretary (desirable)

What's on Offer

This permanent role pays a salary of £100K.

This is a hybrid role with regular attendance required in the London and Birmingham offices.

Closing date 1st March 2025.

Contact
Rochelle George
Quote job ref
JN-012025-6653632Z

Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.

Join our dynamic team as the Executive Assistant to the CEO, where you'll play a pivotal role in ensuring the smooth operation of the CEO’s office. You will also play an important role as Team Manager, ensuring the smooth running of the office in general.

In this key position, you'll manage the CEO's inbox, diary, and travel arrangements while keeping track of priorities and deadlines. Your organisational skills will shine as you prepare agendas, take minutes, and track actions for crucial meetings, including Board and senior management team meetings. You'll also conduct research and prepare documents, ensuring that follow-ups are executed seamlessly.

As a vital link between the CEO and both internal and external stakeholders, your clear communication will foster collaboration and drive key projects forward. Additionally, you'll assist with social media and blog posts, manage confidential information with the utmost professionalism, and help organize trustee Away Days. In the role of Team Manager, you will support the team and maintain an efficient office environment. If you are passionate about making a difference in young people's lives, we would like to hear from you.

At Blagrave, we aim to create a working environment where everyone feels supported and empowered, able to not only focus on their work obligations, but also to actively participate in family, cultural, and communal activities, and contributing to a more equitable society. Benefits offered include:

- Flexible working considered from day one, with option to work remotely abroad for short periods

- Generous sick leave and pay

- 33 days paid holiday (including bank holidays) (pro-rata) with an additional three days of office closure between Christmas and new year.

- Individual and organisational-wide learning and development plans

- Cycle to work scheme

- Employee assistance programme that includes counselling sessions and financial advice for you and your family

- A caring and supportive culture and lots of opportunities for team connection

For more detailed information, please look at the job description and the 'Work with us' page on our website.

We are looking for a Finance and Supporter Care Officer to play a critical role in our team, by providing the necessary financial, administrative and operational support for the smooth running of the organisation. By delivering this essential support you will directly contribute to our goal of supporting more women with birth injuries in Ethiopia. 

The Finance and Supporter Care Officer will be responsible for maintaining the day-to-day financial record-keeping and systems for the charity, including donation processing and bank reconciliation. They will contribute to producing budgets and management accounts that are essential for the efficient running of the charity.

They will be the first point of contact for our supporters; delivering first class supporter care when answering the phone, emails and producing written correspondence, and keeping our CRM up to date with high quality data. This role is also critical in providing administrative and operational support for the organisation including organising meetings and travel.

You will be joining a small, passionate and highly motivated team who are committed to working together to realise the vision of the organisation. This is a role for someone who enjoys juggling a busy and varied workload. You will like working with finances and be methodical with a keen eye for detail. You will have a passion for organising and a flexible approach. And you will enjoy engaging with our supporters on the phone and email.

Alongside the necessary skills, experience and knowledge, to be successful in the role the postholder will have a genuine commitment to the work and vision of Hamlin Fistula UK.

The post reports to the CEO and is part time (22.5 hours a week) with a salary of £31,200 per annum pro rata for part-time staff (pro rata = £18,720). This role is office-based at our office space in the Sense Touchbase Pears building in Selly Oak, just next to Selly Oak train station. This is a modern and lively office building with a café and excellent public transport connections. If you are interested in the role and have queries about office-based requirement, please contact us to discuss.

Centre 404 is a leading charity with an excellent strong reputation for providing high quality support and services to people with learning disabilities and their families.  Based in North London, we currently work across eight London boroughs.

Following expert consultation, we are now seeking an experienced, solution-focussed Head of Finance and IT to join our Senior Management Team. This role oversees the financial operations and drives the development of our integrated IT strategy, ensuring first-class financial and IT service across the organisation.

In this role you will ensure timely and accurate management and financial reporting across the organisation, fostering a culture of financial accountability and ensuring that all stakeholders have a sense of co-ownership of this; working closely with the senior management team you will support grant applications to ensure that the terms and conditions of these grants are understood and complied with. You will also manage our cloud-based IT services to support the delivery of our strategic plan, ensuring best value IT across the organisation.

The ideal candidate will be a qualified accountant (ACCA, ACA, CIMA, or CIPFA) with a solid understanding of IT systems management. They will have proven experience in both financial and IT leadership roles, working closely with senior managers and collaborating with a range of internal and external stakeholders at senior levels. Strong analytical and communication skills are essential, along with the ability to present complex financial data to diverse audiences to ensure the organisation's financial sustainability. Experience in the charity sector and in developing financial strategy is essential for this role.

In return, the post holder will benefit from being part of a well-established and supportive finance function and Senior Leadership Team. 

Full details of the role are outlined in the job description and background information. 

Closing date: Please note, applications will be shortlisted and interviewed on a rolling basis.

Centre 404 is dedicated to staff development and we will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and the children we support, and we are looking to recruit people who share these values. All offers of employment are subject to an enhanced DBS check, proof of eligibility to work in the UK and two satisfactory references.

We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.

Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889

• Do you love designing and delivering targeted process reviews?

• Are you passionate about continuous improvement and releasing people to flourish in their roles?

• Would you like to use your skills to make a global impact?

BMS World Mission is looking for a temporary Business Process Analyst to join our small, fast-paced Operations team in providing the organisation with excellent cross organisational services. In this role, you will support the Director of Finance & Operations and Executive Director Team in providing end-to-end support in remodelling and restructuring particular processes and systems within the organisation.

About you: The successful candidate will be a flexible team player with strong analytical and problem-solving skills and excellent communication and interpersonal skills. You will have proven experience as a Business Analyst, preferably within the charity sector.

About us: BMS World Mission is a Christian mission organisation founded in 1792, today we are working in around 30 countries over four continents. We are passionate about making Jesus known across the world and transforming the lives of those we serve.

Why this role matters: This role is a strategic appointment, enabling the charity to steward its resources in the best way.

If you are a hard-working and collaborative individual who wants to use your skills to make a global impact, we would love to hear from you.

Amazing Opportunity for Recent Graduates!

At The Elephant Group, we believe talent is everywhere, but opportunity is not. That’s where we come in. We’re on a mission to create fairer access to top universities for talented young people from underrepresented backgrounds. As our Programme Coordinator, you’ll play a varied and exciting role in helping us drive this change.

This is a chance to blend a love of delivering content to audiences via virtual and in person events with an enthusiasm for working with large groups of young people, schools and university partners. As well as this, you’ll have a flair for providing fantastic customer service with great project management, professional communication and organisation skills to juggle multiple events and programmes simultaneously. Lastly above all, you’ll have a passion for our mission to support young people to reach their full potential.

In the role, you’ll support our Head of Programmes in the delivery of our transformative programmes – Elephant Access and Meta Method. Programme Coordinators are at the heart of our programme delivery, taking an important role in  managing our online and in-person activities including webinars, school visits, and larger events such as our annual Launch, Spring Conference, and Summer Academy events. They also support our evaluation including data gathering and analysis, and lead our social media strategy and PR.

We are a small charity with big plans. In 2024 we were short listed for the “Student Mobility Impact Award” and our inspiring CEO Jayne Taylor, was a finalist in the “Rising Chief Executive” category at the Third Sector Awards. As a non-hierarchical dynamic charity with direct access to our CEO, we encourage regular feedback, and we support colleagues develop areas of interest within the organisation.

This is a brilliant opportunity for a warm, relatable, hard-working graduate to make a difference from the work you do (as well as developing yourself) working in a fast-paced ambitious charity. Come and join our friendly herd! 

Hear from Catherine, one of our employees currently in the role:

"The friendly and supportive working environment at The Elephant Group is what first drew me towards the company. Having the encouragement to share my ideas and make the role my own has allowed me to build my confidence, industry knowledge, and skills in areas I really enjoy, like social media strategy and programme development.

It's the perfect blend of project management, creative content development and programme delivery"

Salary: £23,000- £26,000 depending on experience

Contract: Permanent (subject to a successful probation review at 3 months)

Hours: Full-time only (we are not able to offer job share or compressed hours)

Benefits: 28 days holiday plus 3 days at Christmas and bank holidays, 5% pension contribution, hybrid working, training & development opportunities

Location: Midlands/Yorkshire- Hybrid. Travel to partner schools in the Midlands & Yorkshire 2-3 times a week depending on business need (you must be able to drive), and occasional travel to London

You will need a suitable home working space. We will provide your equipment including furniture if required. You need to live in The Midlands or Yorkshire. Frequent organisational travel is expected with expenses paid.

Essential Skills and Experience

We welcome applications from people that have an enthusiasm for our social justice mission, the desire to develop themselves in the role and the following: 

• Confident, articulate public speaking, presenting and chairing to large groups including young people. 

• Enjoys delivering front led & interactive content.

• Strong written and verbal communication skills .

• Excellent programme/ project / event management skills . 

• Self-organised with an ability to prioritise

• You must have a valid driving licence

• Energised by interacting with our young people and enjoys delivering fantastic professional customer service. 

• Able to work proactively to overcome obstacles to achieve the organisation’s goals with a zeal for achieving excellence.

• Comfortable working in a changing environment using your initiative.

• Hold a undergraduate or post graduate UK degree  (Graduated within the last 5 years)

Desirable Skills and Experience

The most important things to us are: Your passion for our mission, your friendly can-do attitude, ability to connect with others (especially young people), excellent verbal and written communication, initiative, working hard and being organised. The below skills are desirable, but we will provide the right training for the right candidate if you don’t have some of the skills below.

· Experience in managing social media, web CMS or digital apps.

· Excellent IT skills (including Microsoft Suite, Zoom, Canva, and social media).

· Data analysis and presentation.

· Project management, particularly events planning and logistics and/or digital projects.

· Knowledge of UK state education and Higher Education Sector, including widening participation and access schemes.

· Experience working in the education sector (charity programmes, schools, universities).

· Understanding of the university applications cycle and/or the advice & guidance required by schools and students to access higher education.

· Knowledge of safeguarding practices for young people.

· Understanding of the barriers faced by state-educated students in accessing more selective universities.

Essential Requirements

• Eligibility to work in the UK.
• Willingness to undergo an enhanced DBS check.
• Undergraduate or post graduate UK degree. (must have graduated within last 5 years– lived experience is essential for this role)
• Valid UK driving license

Blue Marine Foundation seeks to protect and restore life in the ocean, aiming to see at least 30 per cent of the world’s oceans protected by 2030.  We are a dynamic NGO at the heart of cutting-edge marine conservation, headquartered in London but operating globally with around 50 projects in 25 countries around the world.  

An exciting opportunity has arisen for an Executive Assistant to join Blue Marine with a focus on optimising our ability to deliver conservation through supporting the CEO and senior leadership team with facilitation, coordination and logistics. 

The role will primarily support the five members of the senior leadership team with day-to-day operational functions, keeping on-top of decisions and actions agreed in meetings and ensuring organisational policies and procedures are followed.  This role will also support the wider organisation with logistics for group travel bookings, global conferences and other ad-hoc duties.

The ideal candidate will be an exceptionally organised and efficient facilitator, engaged in our mission and the people who deliver it.  You do not need to have previous experience as an executive assistant, but it will be expected that you can demonstrate a high level of competency to deliver the responsibilities of the role with confidence, initiative and sound judgement.

Salary: £35,000 - £45,000 per annum, negotiable depending on experience, in addition to a generous benefits package. 

Hours: Full-time, 35 hours per week. Standard working hours are Monday – Friday, 9am - 5pm but flexibility is encouraged, particularly when supporting global travel arrangements. Part-time applications may also be considered.

Location: Remote, although working from our London office at Somerset House is also possible.

Reporting to: Director of Finance, Operations and Governance 

Application deadline: Sunday 9 March 2025 

Please send your CV and a covering letter explaining your skills and suitability for the role. Interviews will be ongoing throughout application period. If you would like to know more or have any questions, then we’d be happy to help. 

We are committed to an inclusive workplace, where there is equality of opportunity. We value diversity and welcome applications from all sections of the community.  

Role and Responsibilities  

Reporting to the Director of Finance, Operations and Governance, you will:

• Support the CEO and the senior leadership team with travel requirements, diary management and meeting logistics as required. 

• Facilitate trimesterly board meetings by coordinating diaries, preparing agendas, circulating papers, taking minutes, handling correspondence and following up with senior staff to ensure meeting actions are addressed. 

• Facilitate key organisational meetings, including weekly project meetings and ad-hoc executive management meetings by preparing agendas, taking minutes and following up with staff to ensure meeting actions are addressed. 

• Manage global conference attendance, including coordinating the conference attendance decisions with directors, ensuring attendees are empowered with the right information and training to make the most of the trip, following up to ensure appropriate notes are circulated and actions are completed, and coordinating travel and event logistics with the support of the events manager. 

• Support with event planning across all departments to ensure appropriate timings between major events, consider event combinations to reduce travel requirements and ensure events are diarised for all relevant staff. 

• Field external phone calls and emails to the appropriate member of staff in a professional and timely manner. 

• Assist the wider organisation with travel bookings, ensuring value for money on complex trips and group bookings. 

• Support the Head of Operations in ensuring policies and procedures are followed and internal communications are maintained. 

• Champion Blue Marine’s working environment, taking a positive role in the organisational culture and encouraging staff engagement of operational systems.

• Other ad-hoc duties as specified by the CEO and senior leadership team. 

Personal specification 

The ideal candidate will be an exceptionally organised and efficient facilitator, engaged in our mission and the people who deliver it.  You will be resilient to the pressures of working in a fast-paced environment and comfortable prioritising and managing the expectations of multiple executives with a polite and professional can-do attitude.  You will be pragmatic, focused on delivering action and results, and an excellent professional communicator, confident dealing with a diverse range of stakeholders plus able to demonstrate excellent grammatical accuracy in your writing.

Skills and Experience  

• Experience of working in an organised, efficient and adaptable manner within a fast-paced, dynamic environment.

• Experience of dealing with confidential information across senior management. 

• Skilled at adapting and prioritising workload to deal effectively with multiple executives. 

• Excellent verbal and written communications skills with a solid understanding of grammar. 

• Skilled use of Microsoft O365, including SharePoint, would be desirable. 

• Experience in providing technical hardware/software support to senior staff would be a bonus. 

Qualities  

• Organised, efficient, pragmatic and focused on delivering action and results.

• Pro-active problem solver. 

• Polite and professional can-do attitude. 

• Self-motivated, able to work on own initiative and with a hands-on approach. 

• Adaptable, able to prioritise and deal effectively with a busy workload in a dynamic environment. 

• Resilient when working to tight deadlines with multiple stakeholders. 

• Honest and discreet when dealing with personal and confidential information. 

• Enthusiasm for the conservation of the environment, climate and oceans. 

• Uphold Blue Marine’s values and always embody this behaviour internally and externally. 

We are looking for an experienced, productive and organised manager with an excellent track record of managing central support in a similar charitable or non-profit setting. The postholder will need the energy and skills to introduce and maintain new systems that will enhance the excellent charitable services we offer to our local community. He or she will also have the ability to nurture and develop a growing central services team.

Job Purpose:   –To manage and develop YMCA Central Services to meet regulatory responsibilities and offer effective organisational systems, policies and support for staff and managers to achieve strategic aims.  To take on the strategic lead for HR, property management and development, IT, compliance and health and safety

Hours of work:  Monday to Friday 9am-5pm some flexibility required

Location:  YMCA East Surrey, YMCA Sports and Community Centre, Princes Road, Redhill, Surrey, RH1 6JJ

Annual leave:Five weeks plus bank holidays (pro-rata for part time workers) Holidays increase after two years’ service to a maximum of six weeks after six years’ service.  (pro-rata for part time workers)

The holiday year runs from 1 April to 31 March each year.

Benefits:

Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.

Free Parking: There is free parking available at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.

Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.

Closing date & interviews: 

Closing date:  17th February 2025

Interviews:  24th February 2025

Main Responsibilities:

 Strategic Leadership and Management

– To share responsibility for leading the strategic direction and success of YMCA East Surrey as part of the Senior Leadership Team (SLT) together with the Head of Finance, Head of Housing, Head of Children and Young People Services and Deputy CEO.

– To be the accountable and strategic lead for Central Services, working closely with other members of the SLT to deliver integrated support across areas such as HR, property management, IT systems, and compliance.

– Take ownership of all aspects of operations policy and practice, and lead our approach to information management, data protection and risk management

– To be responsible for line management and development of senior staff within Central Services including the HR Manager, Facilities Manager, Facilities Manager at The Old Pheasantry, Systems Analyst, Reception Manager and Volunteer Coordinator.,

– To take on various project management tasks and to drive through transformation of systems and ways of working to improve the quality of services and help the YMCA achieve its charitable aims.

– To play a supportive and collaborative role working alongside the wider YMCA staff team to meet our mission of helping people in East Surrey to ‘belong contribute and thrive’

Governance and Compliance

– Fulfilling the role of Company Secretary and leading the delivery of all governance processes in line with policy, procedures and the memorandum and articles, including all charity and corporate law requirements.

– To take the lead role on compliance, maintaining and developing a policy framework and working with Heads of Service to ensure that appropriate policies are drafted, reviewed and implemented and that the YMCA meets all its obligations under the relevant statutory and regulatory frameworks in which we work (Ofsted, RSH and possibly CQC in the future).

– To provide or facilitate training and development activity to ensure that managers and staff are aware of, and are meeting, requirements laid down by relevant policies, legislation and regulatory bodies. 

– To take on the role of Data Protection Officer and ensure that the YMCA complies with its statutory responsibilities under Data Protection Regulations

– To be responsible for leading on quality management and maintaining our accreditation under Trusted Charity.

– To work with Heads of Service, managers and trustees to ensure that effective risk management practice is embedded into decision making at all levels of the organisation.

– To attend trustee meetings and to produce reports and help prepare agendas for the Governance and Risk Committee, a subcommittee of the main board.

IT

– To be responsible for all IT hardware and software needs, to manage support contracts and develop new IT systems and use of technology to improve the efficiency and effectiveness of the Association (including mobile phones, laptops and other devices).

– To work with other Heads of Service to develop and maintain new integrated IT systems that can manage data, and record, monitor and evaluate outputs and outcomes delivered by the YMCA’s diverse projects and services.

– To work with the Systems Analyst and outsourced IT Support Company deliver ongoing digital transformation and promote the necessary training and policies to ensure that staff fully utilise the new technology.

– To work with the Fundraising Manager and CEO to support the delivery of new projects especially the acquisition and development of new properties such as additional Move On accommodation for young people.

 HR

– In conjunction with the HR Manager ensure the overall HR strategy of YMCA East Surrey is in line with the law, good practice and our values.

– With the HR Manager, oversee the development of internal practices, policies and working culture in line with the overall HR strategy.

 Facilities

– To line manage the Facilities Manager and to oversee the introduction and implementation of cyclical maintenance plans for all YMCA buildings.

– To have oversight of the Facilities Manager’s responsibility of all insurances required by the YMCAES.

– Oversight of the management and financial viability of The Old Pheasantry.

Budget and Finance

– To work with the CEO and Head of Finance to prepare the annual budget for central services (including buildings) and to manage this budget throughout the year.

 In addition

– Any other duties are required to be performed within the grade and renumeration of the role.

– We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults).  We require you to understand and demonstrate this commitment and attend any required training

The Operations Manager will work closely with the Managing Director to ensure the charity operates effectively. The Operations Manager will lead on the development of policies and procedures to ensure regulatory compliance, and robust management processes.

The Operations Manager will add to the staff team by bringing a skillset that is grounded in administration processes, excellent IT competence, and a numerate, systemising and detail-orientated mindset.

The Admin, Governance & Business Manager will play an integral part in the day to day running of Thames Life. Working closely with the CEO, they will act as a source of administrative and governance support, covering all internal operations of the charity including confidential HR matters and compliance with relevant charity legislation.At Thames Life, we believe that long term sustainable change is only possible when it is defined and led by local people, who initiate their own agenda and build it from within the local community.  Our vision is of a ‘diverse and vibrant community where residents are driving change’ and our mission is to ‘create positive spaces and opportunities for resident empowerment and wellbeing’.  We have established a charity which is led by resident trustees and fulfils the role of a Community Development Trust to develop this work. Benefits include hybrid working with flexibility to work from home around 50% of the time and with occasional weekend and evening meetings required

Closing date: 28th February 2025 12:00 midday

Interviews to take place by arrangement

Head of Operations and Refugee Leadership
To apply, visit our website for the list of responsibilities, the person specification and application details.

About WERS
WERS is a grassroot organisation driving positive change for people seeking asylum and refugees across the North East of England. We provide holistic, trauma-informed support, including IAA-registered advice, material aid, mentoring and capacity-building to help secure employment. Through a range of activities, we tackle poverty and exclusion, promote two-way integration, connect communities, and challenge racism and xenophobia.

Purpose of the role
This is an exciting opportunity to play a hands-on leadership role in shaping the future of WERS as we implement our 2025-2030 Strategy.

Reporting to the Chief Executive, you will oversee operational delivery, ensuring that WERS’ frontline services and community programmes are effective, well-coordinated and responsive to the needs of refugees and people seeking asylum. You will provide line management to the team members, ensuring they are supported to deliver high-quality services that make a real difference.

At WERS, we believe that real change happens when communities lead the way. This new role will also focus on expanding refugee leadership and developing a regional model for our Advisory Panel, empowering members to shape local and national policies while building a structured network across the North East of England. Through mentorship, training and leadership development, you will create clear pathways for refugees to step into leadership roles, ensuring their voices are at the heart of decision-making.

Experts by Experience 
We are proud to be a member of the Experts by Experience Employment Network, which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use information and resources at their website which may help in preparing your job application.