Chief Of Staff To Ceo Jobs in Marylebone, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CISV International are looking for an experienced administrator to join the Risk Management and Safeguarding team as the Risk Management Support Officer.
The role will focus on supporting the International Risk Management and Safeguarding Lead and the Safeguarding Support Officer to handle the smooth running of the department as well as to help develop the Risk Management provision for our global members.
The key responsibilities of this role include:
- Leading on Risk Management administration projects
- Being the gatekeeper for the incident case management system, ensuring all reports and evidence are logged appropriately
- Helping to ensure volunteers comply with training requirements and supporting the development of training resources including online training packages
- Analysing data and statistics to assess seasonal performance of programmes and events
- Using standard Microsoft Office software to produce accurate reports and spreadsheets
We are looking for someone who is experienced and enthusiastic about joining an exciting, international organisation. You will need to be sensitive to working with people from different cultures all around the world. An understanding of working with volunteers would also be of benefit. As this role will be part of the Risk Management and Safeguarding team there is sometimes the potential to be dealing with very sensitive material involving safeguarding or child protection issues so you will need to be both resilient and adaptable.
Please see the full job description for more detail.
ABOUT CISV
CISV International is a global organisation dedicated to educating and inspiring for peace through building inter-cultural friendship, cooperation and understanding. Founded in 1950, today we are a federation of over 60 National and Promotional Associations with over 200 Chapters or local groups.
Through our innovative, fun, non-formal ‘learning by doing’ programmes we help our young participants develop to their full potential as future leaders and active citizens, to make a difference in their communities and the world. We also give them the opportunity to build global friendships and networks that will last them a lifetime.
Salary: £25,000-27,000 per year, depending on experience.
Hours: full time, 35 hours per week
Annual leave: 23 days per year pro rata
Closing date: please apply as soon as possible - we will be interviewing on a rolling basis with the intention of filling the post by the beginning of November ideally.
How to apply: Please send a copy of your CV and cover letter. If you would like to discuss the role please contact Angela Forster, International Safeguarding and Risk Management Lead.
The client requests no contact from agencies or media sales.
NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate. NHS Providers has all trusts in England in voluntary membership, collectively accounting for £124bn of annual expenditure and employing 1.5 million people.
This role supports the delivery of NHS Providers’ public affairs strategy in the interests of NHS trusts and foundation trusts, including parliamentary, government and stakeholder relations.
We are looking to recruit someone who is passionate about parliament, public affairs and policy to join our team to support the delivery of our ambitious public affairs and stakeholder management programme.
The postholder will support our parliamentary, government and stakeholder engagement, with the aim of ensuring that the voice of our members is heard across Westminster and Whitehall and that our influence as the voice of the NHS frontline is strengthened with key decision makers. This includes helping to ensure that trusts and NHS Providers colleagues are well-briefed on key parliamentary and government developments and providing administrative support to the public affairs team.
We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.
The client requests no contact from agencies or media sales.
Job Title: Energy Efficiency Adviser/Caseworker
Accountable To: The C.E.O
Responsible To: Advice Services Manager
Working Hours 21 hours per week (3 days)
Salary: £19,530 per annum (Including London Weighting)
Location: Limehouse Project, Unit 2, 789 Commercial Road, London
E14 and Other outreach venues across the borough
PURPOSE OF THE JOB:
The purpose of this job is to provide energy efficiency advice and casework-level support to individuals and families living in low-income households and facing fuel poverty. The primary goals of the project are:
1. Raise Awareness & Energy Savings - Educate vulnerable local communities, who may lack prior knowledge, about strategies for reducing energy costs and achieving long-term energy and financial savings. The aim is to empower individuals with practical energy-saving techniques and encourage grassroots peer learning within these communities to help spread survival strategies.
2. Energy Advice & Fuel Debt Support - Offer detailed guidance on energy management, including addressing fuel debt issues, to help clients understand their fuel usage in the context of their overall financial situation. This includes enabling individuals to make informed decisions about energy consumption and related financial matters.
3. Assist Vulnerable Communities in Energy Crisis - Equip particularly vulnerable households with the skills necessary to cope with the growing crisis in household energy debt, as consumption rises sharply. This involves preparing communities to manage their energy usage and finances more effectively in the face of increasing energy costs.
4. Income Maximisation & Benefits Awareness - Help raise awareness about entitlements and assist clients in claiming relevant benefits to maximise family income, ultimately helping them manage energy expenses more sustainably.
KEY DUTIES AND RESPONSIBILITIES:
- Holistic Client Assessment and Support - conduct detailed confidential interviews with clients, applying a holistic approach to assess their needs for advice and support.
- Compliance and Quality Standards - Provide energy efficiency advice and casework support that adheres to the Advice Quality Standard (AQS).
- Comply with AQS case management and case recording procedures and processes, contributing to the delivery of high-quality advice and casework, and the collection and reporting of statistical data as required to enable accurate evaluation of the impact of the service and reporting to funders.
- To be responsible for delivering high-quality one-to-one advice and casework on energy efficiency - targeting our food hub participants and other local residents who are on low income.
- To raise awareness and assist people without any previous awareness/knowledge of how to save on energy costs and develop long-term energy and monetary savings within their homes.
- To facilitate and deliver monthly Switching Off Poverty workshops/talks/group sessions about fuel poverty; how to identify at-risk local residents; what tools/assistance is available; and how to impart help and guidance following the end of the programme - these workshops aim to enable participants to access tools and develop the new skills required to help them monitor, track, record, and understand their household fuel use and bills.
- Provide advice and assistance through a range of channels; Face-To-Face, Telephone, Teams/Zoom, WhatsApp as well as via email/letter.
- To ensure that the service offered is tailored to the needs of clients and takes into account the particular needs of each individual, including issues around communication, understanding, and vulnerability.
- Through clear communication and consultation, ensure that clients remain involved in resolving their energy debt, benefit, and money management issues and are kept informed on the progress of their case throughout our work with them.
- To provide advice and support around energy efficiency and money management; income maximisation; budgeting; saving; debt and understanding and accessing appropriate financial products.
- To effectively use the database system (Lamplight) to organise and manage client support and to take on issues (as cases) for the client that may have issues with billing and metering problems. Take up complaints and provide grant-assisted schemes. All work is to follow the file LHP’s management procedure.
- To be responsible for the delivery of an agreed annual project plan, meeting targets and milestones for the Energy Efficiency advice service.
- To liaise with other agencies and develop and sustain good working relationships with those agencies.
- To be responsible for maintaining project files with evidence of project outputs and milestones.
- Supported by the Advice Services Manager and members of the team, you will collectively develop relationships with other organisations by attending various borough-wide forums and raising awareness.
- To be responsible for preparing the quarterly project monitoring report to send out to the funder and ensuring progress against milestones and achievement of agreed targets are being met.
- To contribute to the monitoring of the project and provide quarterly and annual monitoring data and evaluative reporting to the Services Manager for dissemination to the Funders.
- To establish and maintain warm relations of trust and cooperation with clients in keeping with the Limehouse Project ethos.
- To remain alert to issues relating to capacity, client understanding, and safeguarding issues when working with clients and promptly consult with the Advice Services Manager regarding any areas of concern.
- To respond to clients’ file reviews, take action and follow the key date task diary on the LHP database system.
- To strictly adhere to all LHP policies, in particular those on confidentiality, equal opportunity, case recording, file management policy, etc. Strictly follow the AQS Quality System e.g. clients’ filing system, monitoring system, referral system, etc, and keep them up to date.
- Community Engagements and Partnerships – Liaising with other agencies, such as local authorities, health services, and community organisations, on behalf of clients.
- To liaise with other agencies and develop strong working relationships to support clients effectively, including partnerships with GP surgeries.
- Deliver advice sessions at the LHP office, GP surgeries, and other outreach venues, raising awareness of available support services.
- Participate in borough-wide forums and activities to develop relationships with other organisations and enhance community awareness.
- To observe all rules relating to Health and Safety.
GENERAL RESPONSIBILITIES:
1. To support the Limehouse Project’s overall goals and vision.
2. Carry out day-to-day general administrative duties that are vital to the smooth running of the services and specific project-related work such as responding to letters, doing follow-up work, etc., and its online appointment sheets for LHP and external partners.
3. Attend Limehouse Project staff meetings regularly.
4. Carry out such other duties, as the LHP manager and management committee shall from time to time require.
5. Keep up to date by undertaking further study or training, as may be necessary or which may be required by LHP and which contributes to the provision of an effective service.
The duties laid down in the job description may change following a review and consultation between the post-holder and line manager.
PLEASE APPLY VIA OUR WEBSITE, USING THE APPLICATION FORMS.
The client requests no contact from agencies or media sales.
New Citizens’ Gateway is a registered charity with the aim to improve the quality of life and promote the physical, social and mental well-being of refugees and asylum seekers helping to reduce health inequalities, social exclusion and poverty and enabling positive integration.
We are seeking to enlist an experienced Refugee General Adviser to become a valuable member of our vibrant and active advisory team. Your role will involve offering information and guidance on matters such as accessing welfare benefits, PIP, housing, NASS support, education, employment, and training. This assistance will be provided not only at our office but also via phone and during community outreach initiatives.
You should possess substantial experience in offering direct advisory support to clients, collaborating with statutory services, and possessing a comprehensive understanding of the challenges encountered by Asylum Seekers/Refugees, as well as the available resources for their aid. Additionally, you will need the capability to deliver training and workshops, function effectively as a collaborative team member, exhibit adept negotiation and communication abilities, and manage demanding situations with minimal oversight.
If you're ready to make a positive impact and support refugees and asylum seekers on their journey, we invite you to consider joining the New Citizens' Gateway.
Benefits:
- 26 Days annual holiday + Bank Holidays
- 6% Employer's Pension Contribution
- Employees Assistance Package
- Hybrid Work
- Training Opportunities
Interview date: 3rd October 2024
Please keep this date free.
Providing holistic support which enables inclusion of those seeking/getting protection in England and Wales as equal participants in the UK life
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Philanthropy Manager
Manager: Senior Philanthropy Manager
Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester or Birmingham
Salary: £34,000-£40,000 (London) or £32,000-£38,000 (Manchester/Birmingham)
Hours: 5 days per week (37.5 hours) but open to part-time (30 hours minimum), and flexible working arrangements
Contract: Permanent
Overall purpose
The Philanthropy Manager will manage and steward a portfolio of funders and donors – across trusts and foundations, statutory sources and major donors – to secure annual and multi-year gifts in support of Breaking Barriers’ vision. As well as managing relationships with our existing donors there will be a focus on creating new relationships through proactive prospecting and developing a long-term strategic approach to stewardship and relationship development.
You will be an ambitious, enthusiastic, energetic, and autonomous fundraiser with a demonstrable passion for supporting people from a refugee background. You will have a strong track record of high-value relationship management and fundraising, ideally specialising in Trusts, Statutory, Major Donor fundraising or a related area. We are looking for someone who can successfully secure and steward gifts of 5 figures and above – so evidence of stewarding high-value relationships and high-quality written skills are key. You will collaborate with additional fundraisers across Trusts, Statutory, Corporate and Major Gifts to coordinate approaches and maximise opportunities across all functions.
We welcome applicants with relevant transferable skills from other sectors and other areas of fundraising but a strong knowledge of the fundamentals of grant fundraising is essential. We are looking for a passionate individual who can get people excited about the work we do and who wants to make a difference in the lives of individuals from a refugee background. You will share our energy and determination, and will be attracted by the idea of working in a team with big ambitions, and in which you will have the opportunity to grow and develop. We encourage creative thinking and new ideas so a proactive individual who is able to spot opportunities and take the initiative would thrive in this role.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Friday 11th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
We are looking for an experienced project and people manager to oversee our exciting, community-embedded health and climate programme at Paddington Development Trust, a dynamic place-based charity that has been working with communities in North Westminster for over twenty years.
We are looking for someone with a passion for empowering individuals and communities around their health, wellbeing and climate action.
The successful candidate will also have a strategic outlook, excellent organisational skills and experience of managing multiple projects and people.
In line with our Investors in People Gold status, we are looking for someone who has the skills and understanding to empower and enable their staff to take ownership, innovate and feel fulfilled in their roles.
This is an excellent opportunity for a highly skilled project manager to apply their skills and experience to a senior role, including becoming part of PDT’s Senior Management Team.
PDT’s Health and Climate Programme consists of a staff team of 22 covering four Community and Maternity Champions projects in Queens Park, Harrow Road, Westbourne and Church Street, Westminster Maternity Champions, North Paddington Climate Champions and a team of Community Health and Wellbeing Workers in Church Street. The Head of Health and Climate will oversee the delivery of these projects through managing a high performing team of project managers and having oversight of budgeting, monitoring and strategic partnerships for all the projects.
The client requests no contact from agencies or media sales.
CIEH is seeking to encourage a culture of governance that promotes openness, transparency, integrity, values diversity, is compliant, accountable and responsive.
The Governance Advisor will:
- Advise CIEH's Board and Committees in line with the governance framework and statutory and regulatory requirements.
- Provide high quality, professional governance services as well as support successful AGMs and elections.
- Work across a full range of governance activities, leading on identifying and delivering opportunities to improve the effectiveness and efficiency of our governance.
- Provide support for fitness to practice cases and act as hearing co-ordinator to fitness to practice panels.
The contract will be for a period of 3 years, commencing January 2025. As such, the salary noted above does not apply, fees will be agreed as part of the Invitation To Tender (ITT) process. Further details of the ITT Governance Advisor role, including how to apply, can be found in Application resources section below.
The client requests no contact from agencies or media sales.
About UP
Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive.
Mission
We work collaboratively with communities to enable children and young people with social, emotional, and mental health needs to unlock their full potential
Values
Trust
We build trust by being honest, transparent, and accountable in the way we work with children and young people, staff, and partners and by providing services and programmes whose outcomes are measurable and evidenced based.
Collaborative
Relationships are at the heart of our work. We prioritise communication and collaboration with partners, families, and communities, believing that by working together we create more effective and holistic outcomes for children and young people.
Empowering
We co-create opportunities for our children, young people, parents/carers and staff to actively participate in decision-making that influences change. We promote the voices of children and young people in our organisation and the wider community.
Nurturing
We provide a nurturing approach based on safety and space for creativity, exploration, and growth. We support and care for our children, young people, and staff to realise their potential.
Impact
We are committed to measuring our impact through a data driven method to develop our programmes and make a greater difference to the lives of children, young people, and their parents and carers.
Role Overview
We are recruiting for an enthusiastic and versatile Data and Impact Officer to join our supportive and talented team. You will be passionate about using your knowledge and experience to further the important work of UP in supporting children and young people with SEMH needs to reach their full potential.
This is a new role to our charity, in response to our growth, and you will play a key part in supporting our services and future plans. Able to thrive in a varied and busy role, you will be confident in working across different areas including data management and reporting, systems administration and maintenance, and effectively demonstrating the impact of our work.
The client requests no contact from agencies or media sales.
Royal Holloway Students’ Union (RHSU)
Head of Finance & Resources
Salary: £57,299 - £63,833 per annum
Location: Egham, Surrey – with hybrid/flexible working arrangements
Contract: Permanent – full-time.
Are you a values-driven finance & resources professional looking to play a crucial role in the smooth running and continued development of a busy Students’ Union? We are looking for a driven and experienced finance professional with strategic leadership experience committed to working for a student-led organisation, as we launch a new strategic plan for 2024-2027: Building Community, Leading Change.
About RHSU
We are a thriving student-led organisation, representing 11,500 students at Royal Holloway across our Egham and central London campuses. A registered charity, independent from the University, we are democratic in the way we are governed and all students at the University are automatically members of the SU. Students can access an impressive array of services and facilities including over 160 sports clubs & societies, a student advice service, bars & cafes, a nightclub and our very own pub!
We are committed to building a stronger student voice and advocating for students - leading on research and insight that can positively influence students’ academic and co-curricular student experience, through effective representation locally, regionally and nationally.
With a turnover of around £7 million annually, approximately 50 staff and c300 student staff, RHSU is a busy, fun and interesting place to be!
About the Role
Reporting to the Chief Executive and managing a small team of Finance and HR personnel, the Head of Finance & Resources position is broad in scope. The post holder will be responsible for the development and implementation of RHSU strategy relating to finance, people and culture, governance and digital infrastructure. The post holder will ensure the delivery and resourcing of operating plans, policy and operating procedures to ensure that the Union delivers its strategic objectives across its support services. The position sits on the Senior Leadership team and will be expected to play a key role in the delivery of our 3 new strategic enabling themes: People & Culture, Well Governed & Sustainable and Physical & Digital Infrastructure.
Key responsibilities are centred around, but not limited to:
Strategic Management and Leadership – including supporting the delivery of the Union’s strategic plan, leading on financial planning, overseeing compliance and forming part of a strong Leadership Team with other senior colleagues and Sabbatical Officers.
People Management – including leading on the People & Culture plan, leading on recruitment and embedding a learning & development culture at RHSU.
Financial Management – including creating a culture of strong financial literacy, leading on all budgeting & forecasting, financial controls, the annual external audit and having overall responsibility for the accuracy of financial records, including but not limited to the organisation’s VAT returns, payroll & pensions, fixed asset portfolio and funds.
Service Development & Delivery – including ownership of contract management, cooperation with the University over block grant funding & IT service provision, leading on change projects around digital infrastructure and both internal & external compliance & reporting.
The successful candidate will play an important role in shaping a key department at RHSU, at an exciting time of change.
RHSU offers an excellent benefits package, including a hybrid working policy, 22 days leave (rising to 27) plus up to 7 discretionary days over the festive period, significant professional development opportunities and an impressive selection of financial support tools, rewards and discounts!
Who we’re looking for
We’re looking for an experienced finance professional who is ideally at least part-qualified ACCA, CIMA or ACA. An excellent understanding of charity finance, regulation and governance is required, along with experience of senior level management and leadership in a similar sized organisation.
Skills and experience with developing strategic plans, project/change management and leading on digital infrastructure projects would also be very useful experience to succeed in the role. Strong commercial acumen would be beneficial too -against a backdrop of constantly changing commercial considerations and wider Higher Education sector pressures.
Whilst core finance skills are essential, both at a strategic and operational level – experience in a broader resources role covering HR, IT, governance or compliance would suit this post well. A demonstrable interest and commitment to a values-driven and student-led organisation is also required.
How to apply
Key Dates:
Closing Date: 12pm on Monday 14th October
First Stage Interviews (Remote): Week commencing 21st October
Final Interviews (In-person): Week commencing 4th November
Please click 'Apply’. We will then send the Recruitment Pack, Job Description, and full details of how to apply for the role officially.
For an informal conversation about the role and application process, please contact our recruitment partners, Marble Mayne Recruitment.
RHSU has a genuine commitment to creating a diverse and inclusive workforce, and people with a diverse range of skills, backgrounds and experiences are encouraged to apply.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BCYP is seeking a seasoned Communications and Marketing Officer who will design and implement a strategy to boost BCYP’s brand and support the efforts of clinicians and researchers’ projects. The candidate will also support the fundraising team through grassroots event management and the adoption of a small portfolio of donors.
The applicant will have excellent communication skills able to translate the stakeholders’ (Trustees/clinicians/donors/young people) needs and broadcast them to the community. They must have hands-on skills creating and designing digital, print, and social media and the confidence to put their signature on a strong communications and marketing strategy that will maximize external partnerships.
This is an excellent opportunity for a confident self-starter to bring their vision and expertise into play to shape the look and feel of BCYP’s image, and to coalesce BCYP’s services to offer a holistic experience for our community.
Applications close once post is filled.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of this role YMCA Thames Gateway offers support and accommodation to young people in need and children in care. The service aims to help young people develop the skills and knowledge to be able to live independently and improve their life chances. The Head of Support will be the strategic lead of the Young Futures Programme and ensure that accommodation and support services are delivered in a regulatory and contractually compliant way. The role will be the Registered Service Manager. The role will ensure that Key Performance Indicators are being met with accurate reporting to Commissioners. Service improvement plans will be developed and implemented.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Senior Data and Innovation Manager
Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester or Birmingham
Salary: £43,500-£47,500 (London) or £42,000-£45,500 (Manchester and Birmingham)
Hours: full-time (37.5 hours per week), part-time considered (minimum 30 hours per week)
Contract: Permanent
Overall purpose
Reporting to the Director of Finance and Operations initially, the role holder will have technical leadership and overall responsibility for managing the Data and Innovation team. This team helps Breaking Barriers maximise the value of its data, by conducting analysis and managing the CRM (Salesforce) and related software.
The team works across all areas of the organisation to improve processes, unlock efficiencies through automation and generate insights from data. They ensure that data is utilised to inform any innovations or refinements to our services.
The successful candidate will be an entrepreneurial manager with a high level of data literacy. We are looking for someone strategic, highly organised and a strong people and team manager. They will be confident at communicating data in a variety of ways to a large range of audiences, identifying key take-aways and the broader implications of the findings on our clients and programming. They will also be able to train others in key data analysis and communication skills.
Breaking Barriers is a fast-growing organisation, the ideal candidate will embrace the challenge of growing the team and Breaking Barriers’ data presence externally.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
- Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Which location you are applying for
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Thursday 24th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about fashion or furniture and want to make a difference through your work? We are looking for a dynamic and experienced Store Manager to join our team, focusing on driving sales while supporting our charitable mission.
About the Role:
As the Store Manager, you will play a key role in supporting our Retail Manager to maximise sales and ensure the smooth operation of our retail business. You’ll be part of an enthusiastic Retail team that values collaboration, innovation, and a shared commitment to positive change.
Key Responsibilities:
- Assist the Retail Manager in achieving sales targets and operational goals.
- Lead, inspire, and manage a dedicated team, including staff and volunteers.
- Ensure exceptional customer service and a welcoming store environment.
- Manage inventory, merchandising, and store presentation to align with brand standards.
- Oversee daily store operations, including cash handling, reporting, and compliance.
- Contribute to marketing initiatives and community engagement efforts.
About You:
- Experience: Previous experience in a store management role within the fashion or furniture industry is essential.
- Skills: Strong leadership skills with proven line management experience. Experience managing volunteers is highly desirable.
- Attitude: Positive, proactive, and passionate about driving change. A “can-do” attitude and optimism for the future are a must.
- Passion: Enthusiasm for fashion, furniture, and making a positive impact through charity-focused work.
Why Join Us?
- Training: Additional training and development opportunities will be provided.
- Team: Join a friendly and supportive team that is dedicated to making a difference.
- Impact: Be part of a company that values its people and their contributions to both business and community.
If you’re ready to take the next step in your career and share our passion for fashion and positive change, we’d love to hear from you!
How to Apply:
Please submit your CV and a cover letter explaining why you would be a great fit for this role.
The client requests no contact from agencies or media sales.
ABOUT GLAN
The Global Legal Action Network (GLAN) works with affected communities to pursue innovative legal actions across borders to challenge states and other powerful actors involved in human rights violations and systemic injustice. Our actions address the most pressing instances of human rights concern and they fall within the following themes: War and occupation; accountability and supply chains; environmental and economic justice; and migration and border violence.
Since our establishment in 2016, we have developed legal strategies directly addressing human rights impacts in over 23 countries and territories. Our cases include the successful legal challenge against imports of cotton produced with forced labour in Xinjiang (East Turkistan) into the UK on behalf of World Uyghur Congress and the climate case against 32 European States before the Grand Chamber of the European Court of Human Rights, brought on behalf of six Portuguese youth-applicants.
More recently, we have supported the preeminent Palestinian human rights organisation Al Haq, to rapidly challenge UK weapons exports to Israel due to the risk of these arms being used in violations of international law.
ABOUT THE ROLE
As the Head of Strategic Communications at GLAN, you will spearhead the development and execution of a comprehensive communications strategy that amplifies GLAN's mission and impact on a global scale.
You will lead the strategic planning, implementation, and evaluation of all communications efforts to enhance the organisation's brand, increase public awareness, and support advocacy and fundraising initiatives.
A key part of your role will be to establish GLAN's voice and brand, ensuring it resonates with diverse audiences. You will lead on improving our website and communications style, producing high quality content and ensuring consistent and compelling messaging across all platforms.
By fostering strong relationships with key stakeholders, including the media, partners, and the affected communities we support you will play a crucial role in advancing GLAN's vision to challenge injustice through innovative legal strategies.
Reporting directly to the CEO you will form part of the Senior Leadership Team to drive organisational growth & development; looking beyond your immediate communications responsibilities.
This is an exciting time to join GLAN. We are seeking a Head of Strategic Communications to build an ambitious communications strategy focused on some of the biggest human rights and climate change issues of our time. At this point in time, the team is small with some budget to work with external freelancers, consultants or agencies. We are looking for someone to grow with GLAN; joining us with a communications team of two and developing your team in the years to come. You should recognise that in the short to medium term, the role will involve some hands-on responsibilities until such time that we can expand the team.
KEY RESPONSIBITIES
Communications Strategy
- Align cross-media communication strategies with thematic goals to maximise success across all initiatives. Develop campaign & advocacy communications which will influence change.
- Collaborate with project delivery teams across GLAN to ensure a consistent calendar of communications, highlighting all key areas of work.
- Lead and mentor a high-performing communications and advocacy team, currently including a Campaigns Coordinator.
- Create and manage the departmental budget in alignment with the overall communications strategy.
- Utilise data and insights to map and analyse audience behaviour, informing and optimising communication activities.
- Monitor and evaluate the success of campaigns, tracking performance against strategic KPIs.
GLAN brand
- Oversee the review and redesign of the organisation's website to enhance user experience and engagement.
- Champion and promote the use of GLAN's brand among colleagues, fostering a unified brand identity.
- Develop a strong brand presence and establish comprehensive brand guidelines that reflect GLAN’s core values, emphasising the voices of affected communities in all communications.
Senior Leadership Team (SLT)
- Serve as a key member of the senior management team, contributing to strategic decision-making and organisational planning.
- Represent the organisation externally at events, conferences, and meetings.
- Prepare communications updates and reports to the Board and relevant committees Work with SLT to improve impact measurement across GLAN.
- External stakeholders Be a Face of GLAN; building & cultivating tactical relationships and networks
- Develop a robust relationship management system to enhance engagement with key press contacts, partner organisations, related networks, and other critical stakeholders.
GENERAL RESPONSBILITIES
- Undergo ongoing training to stay updated with changes and new developments in the legal field.
- Always conduct yourself in an ethical and professional manner. Adhere to all company policies and procedures.
- Undertake any other reasonable task or duty as may be assigned by the Director, Chief Operations Officer, Senior Lawyers or Board of Trustees.
POSITIVE ACTION STATEMENT
We regret that GLAN’s workforce is currently not representative of society. We seek excellence in our team, and we are aware that in not attracting diversity, we are missing exceptional candidates. We are looking to expand on the range of experiences and perspectives of our colleagues, as we believe this will better serve the people we represent. We especially invite applications from those with knowledge of the language, culture, and political environment of countries in the Global Majority, particularly those in which we currently work.
BENEFITS
You are likely to join the Global Action Network because you are passionate about our work. But here are some other great reasons to work with us:
- Salary £50,000 - £55,000
- Home working
- We’ll enrol you in a pension scheme, with 3% contribution from GLAN if you put in at least 5%.
- We have access to an Employee Assistance Programme.
- 25 days annual leave, plus bank holidays and three days gifted between Christmas and New Year
- Enhanced maternity, paternity & adoption pay
- Enhanced compassionate & bereavement leave
- Paid wellbeing leave
- Access to co-working spaces
- Homeworking allowance (as per HMRC guidelines)
- Potential for sabbatical leave to support staff who wish to take time away from work to pursue travel, study or other personal life changes
QUALIFICATIONS
A degree or equivalent professional experience in a relevant discipline.
EXPERIENCE
Essential
- At least 5 years’ experience in a senior communications position with overall responsibility for organisational strategy design and delivery
- Experience in developing and implementing campaign based communications strategies, advocating and influencing change Line management and team development including KPI setting in line with strategy
- Brand identity and development Experience of maximising campaign success and creating compelling media assets on a small budget
- Experience of monitoring and evaluating multichannel communications and presenting this data as a tool to optimise communications
- Experience working with external agencies
Desirable
- A progressive communications style empowering the communities we support.
SKILLS & KNOWLEDGE
Essential
- Excellent verbal, written and interpersonal communication skills, with the ability to communicate and tailor content effectively for different formats and audiences and with high levels of accuracy and attention to detail
- Proven ability to meet tight individual and group deadlines and to manage one’s own workload through effective prioritisation, time management and organisational skills
- Excellent interpersonal skills
- Ability to spark collaboration with external and internal stakeholders
- Works well to deadlines
Desirable
- Experience of developing communications strategies for small NGOs
- Experience of, and interest in human rights and environmental issues
SPECIAL REQUIREMENTS
GLAN is a homebased organisation. It is expected you will have an appropriate space, free from distraction, to carry out your duties. You will be required to attend semi-regular meetings & events.
GLAN VALUES
GLAN has a set of core values. As a Lawyer you would be required to uphold these values through some of the examples below:
Community Centred
- Ensure effective development & delivery of communication strategies & plans that contribute to our vision and mission, ensuring our communications feature the voices and issues faced by the communities we support.
Partnership Focused
- Building and maintaining key relationships internally and with press, partners, networks and communities.
- Experienced in coordinating communication campaigns with external networks.
Radical
- Committed to deep, systemic change rather than superficial fixes both in how we work and how we run our organisation.
- We strive to dismantling systems of oppression that perpetuate racial and class inequalities within our organisation and the communities we serve.
Creative
- Bold, innovative, and creative in the identification, development and communication of our work.
Tenacious
- Build long term case strategies to persist in awareness raising and maximising support for our cases.
The client requests no contact from agencies or media sales.
Background to the role
AUKEL recruited a new Chief Executive in April 2023, and a new chair in February 2024. In March 2024 we published an ambitious five year strategy which sets out how we want to increase the extent we meet the needs of older people in East London. We have a number of organisational transformation objectives which underpin the strategy; these are things we need to do to strengthen our foundations (following a period of rapid growth) and equip us to deliver safe effective services, at scale, across our footprint.
We are looking for someone to join our team to work with the Service Director to lead the transformation of our Hospital and Home services. These:
- Currently are provided at four hospitals broadly covering four boroughs: Homerton (Hackney), Newham (Newham), The Royal London (Tower Hamlets), Whipps Cross (Waltham Forest). And are staffed by 16 AUKEL employees – three co-ordinators, two project officers, 10 support workers, and an administrator.
- Homerton and The Royal London are jointly commissioned until end March 2029. Newham has been extended to the end of June 2026. Whipps Cross is due to be re-procured, with a short extension under consideration, we aim to jointly bid for this with our neighbouring AUKs.
- Assist vulnerable adults in getting home from hospital, carrying out safety checks in the home, give advice on practical and wellbeing matters, and visiting regularly for a period of four to six weeks after discharge
- Are commissioned based on meeting pre-agreed targets for the number of referrals accepted, and are fully embedded into the hospital discharge system.
- Typically include provision of handyperson services, which is operationally delivered separately by three handypeople.
- Include our (paid for) Home and Care service which is delivered separately to our hospital discharge services, and currently supports c. 40 individuals.
This will be a challenging and rewarding role; you’ll need experience of change management and of leading operations. You will be resilient and will have values which align with ours: Kind, Accountable, Collaborative, Flexible and Inclusive. This is a chance to join our team at an exciting time; we’ll expect a great deal of you but in return you’ll be well supported, invested-in and given lots of opportunity to learn and grow as an organisational leader.
We’re particularly hoping to recruit someone from the global majority as our leadership team doesn’t currently adequately represent the communities we serve.
Job description
Job Purpose
The Head of Hospital and Home Services will work with the Director on strategic and operational planning and provide operational leadership for the range of Hospital and Care services delivered by Age UK East London. This role is a fantastic opportunity to be part of significant organisational change, to make an impact at a local level, and ensure that older people’s needs are recognised and met effectively. The purpose of this role is to:
· Take responsibility for the delivery of the Hospital and Home service, ensuring its delivery requirements are met and we are responsive to new opportunities.
· Manage and maintain good relationships with commissioners and professionals in the local health and social care system.
· Lead a programme of structural and cultural change in the Hospital and Home service:
- Review the service staffing and delivery arrangements, assessing which services need allocated staff and which would be better delivered by a central team.
- Introduce processes and embed good practice in case recording, reporting and data collection.
- Motivate and engage a dispersed workforce, developing a supportive and flexible culture with consistent service standards.
- Ensure that older people who are supported by the Hospital and Home team also benefit from the range of AUKEL services and those provided by other local partners.
· Ensure the hospital discharge service, the handyperson service and the home and care (paid for service) work together efficiently and effectively.
· Address performance issues in the Home and Care (paid for service), working with senior colleagues (in communications, finance and HR) to develop a financially sustainable model.
· Work with senior leaders across AUKEL, contributing your experience and expertise to problem solve, spot and develop opportunities as well as make an impact on our overall organisational development journey.
As the role develops or AUKEL begins delivering new services, the scope of the role may expand. The post holder will need to:
· Use sophisticated interpersonal and influencing skills to build rapport with a wide range of stakeholders including commissioners, partner providers, senior health and social care professionals, operational staff, volunteers and service users / patients, and maintain AUKEL’s profile with these audiences.
· Motivate and inspire a frontline staff team, using excellent communication skills, a strong understanding of key issues affecting older people, and familiarity with the commissioning environment
· Ensure the services are run to the contract KPI’s for quality and delivery, overseeing data management and analysis to ensure compliance and insight that supports future development and demonstration of impact, taking a continuous improvement approach
Summary of Duties - Key Accountabilities & Deliverables
Coordination and Management of service
· Line manage service coordinators, and oversee the good management of all service staff.
· Ensure the service is delivered in line with contractual requirements
· Working with other senior managers, ensuring good joined up internal referral pathways, clear communication and joint-working where possible
· Ensure the team is fully conversant with the organisation’s CRM (currently Charitylog) and that this is used effectively to record and manage casework and evidence of outcomes and impact of the service
· Ensure the team is knowledgeable about the local service offers and are effective in referring and signposting clients to other relevant services
· Complete and maintain relevant risk assessments.
· Ensure there is cover for gaps in service delivery (e.g. due to A/L or sickness).
· Support team members to supervise volunteers effectively
· Support implementation of any organisation-wide operational changes
· Regularly attend meetings with external professionals as necessary in relation to operational management and delivery of services
Quality and Insight
· Produce quarterly KPI monitoring and evaluation reports for each contract as required to include data, case studies and insight on service delivery and opportunities
· Produce quarterly insight to the Board of Trustees at committee level.
· Monitor compliance in record keeping around key areas
· Continuously review and monitor the service with the aim of improving quality, flexibility, responsiveness and effectiveness, and to identify and respond to new opportunities
General
· Lead the development and delivery of current and future commissioned health services in AUKEL.
· Work with senior colleagues to conduct ongoing ‘horizon scanning’ of changes in national and local priorities and approaches to services, to maximise opportunities and identify upcoming challenges for older people
· Work with local partners to share best practice and develop opportunities to work together
· Develop strategic relationships in the local health and social care system, to gain insights and inroads to future opportunities and build service reputation and influence.
· Continuously gain feedback from the team in considering how the service can develop further, for example around reach, client journey and other areas.
· Work with CE and colleagues to develop new service proposals, to develop the scope and impact of the Hospital and Home team
Leadership and management
· Engage, motivate and inspire the team
· Evaluate and manage overall team and individual performance and wellbeing
· Run regular team meetings with content that promotes team cohesion as well as being informative and operationally useful
· Ensure communication and training of the team is in line with contractual requirements and AUKEL policies
· Encourage and provide opportunity for sharing of knowledge within the team and between colleagues within AUKEL
· Take a person-centred approach to line management responsibilities
· Proactively identify opportunities for team members to stretch and use skills to develop them whilst benefiting the team / service / AUKEL
Other
· Perform other duties in connection with the general work of AUKEL when required
· To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of AUKS
· To carry out the duties of the post in accordance with AUKS’s policies and procedures including: Equity and Diversity, Health & Safety, Confidentiality, Complaints, Data security, Safeguarding
· Participate in learning and development opportunities and take responsibility for identifying your own learning needs
Person Specification
Essential Desirable
Experience
Essential
· Of operational service management within Health and/or Social Care within the statutory, voluntary or private sector
· Of strategic service leadership and development
· Of leading change
· Of working with data to monitor outputs, outcomes and reach.
· Of carrying out programme evaluation and report writing.
· Of managing people at (at least) coordinator level, and successfully engaging and motivating staff.
Desirable
· Of working in hospital settings
· Of engaging strategically with the local health and care system
Knowledge & Understanding
Essential
· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
· Of the current health and care landscape
Desirable
· Expertise in the needs of older people.
· Clinical knowledge
Skills/Attributes
Essential
· Intermediate IT skills
· Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).
· Commitment to learning and development and reflective practise.
· Resilience
Additional Requirements
· This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
· Flexibility in working hours to meet organisational needs.
Employment Details
Contract type
This contracted post is for 35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements.
Location
We support hybrid working to suit our team. When in the office, the post holder will be mostly based at our office in Plaistow with frequent visits to the 4 hospitals and to our Head office in Bethnal Green.
Salary
Between £41,200 and £46,350 Plus 5% employer pension contribution.
We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.
Holiday entitlement
25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.
Conditions of employment
The job offer is subject to the receipt of two satisfactory Employment References, an enhanced DBS Check and evidence of relevant Qualification.
How We Value Our People
Learning and development
We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.
Flexible working policy
We welcome flexible working requests from day one and anyone can make as many requests as they wish to.
Family Friendly Policy
We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.
Sick leave policy
We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.
Death in service insurance
We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.
Employee assistance programme
We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.
Menopause and menstrual policy
The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave.
Open Door policy
The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.
Wellbeing policy
The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.
Duncan Robertson Award
For the outstanding contribution to the wellbeing of older people.
Cycle to work scheme
The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break
Other benefits
Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.
Next Steps
How to apply
To apply, please complete the application form on our website.
Recruitment Timetable
Deadline to receive applications: Monday the 07th of October at 9am
1st stage interviews: Thursday the 10th (online)
Final interviews: Week commencing 14th of October 2024 (in person)
Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department with 2-3 potential slots.
The client requests no contact from agencies or media sales.