Chief Information Officer Jobs in London

Job Description – Head of Key Food Partnerships

Reporting to: COO

Location: Flexible (regular food industry visits and travel)  

Contract: Permanent

Hours: Full Time-35 hours

Salary: £68,974-£72,605(National) or £72,605-£76,426 (London)

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

FareShare now operates 35 Regional Centres around the UK. The majority of these are run by local charitable organisations we call our Delivery Partners. This enables us to be a UK-wide organisation yet also think and behave with local concerns at the heart of our actions. For more info please visit FareShare website.

FareShare’s Strategy & Vision

Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Purpose: We are doers. We are a community. We change lives. Our Values:

Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it’s only by working with others that we can be stronger Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.

The role

Our key priorities at FareShare UK are to grow the food volumes accessible to the charities and community groups we support across the UK. Food partners (manufacturers, retailers, wholesalers, importers, packers, catering providers, producers and others) are pivotal in helping us to meet these priorities, providing access to food and many other strategic resources. This crucial role will focus on working with our top food partners to maximise the mutual value in the relationship through strategic and structured account management. Our ability to meet growing demand and retain our leading position in the food redistribution landscape will be heavily influenced by the success you have in this role.

You will be the direct account lead for some of the biggest food accounts in the UK and you will lead part of the Food Partnership Team for managing and engaging new business relationships to drive and grow food and funding from top food partners.

As part of this role, you will lead the transition to a tiered and structured strategic account management approach of all top partners. Coordinating colleagues in the food team and other FareShare teams: FareShare Go, Marketing, Fundraising, Network Operations and Volunteering teams to ensure that top partners get an excellent service. You will work with the top food partners and other stakeholders to ensure appropriate identification of activities, and monitoring of progress, benefits and evaluation.

You will help identify and overcome the barriers to food redistribution and increase the volumes of foods available to FareShare from food partners and their wider supply chains.

Working with marketing and relevant teams you will develop sales materials to open opportunities for more food and other resources from top partners.

You will lead new business development for FareShare Go and work closely with the FareShare Go operations team to mutually agreed objectives. You will support the team to develop new opportunities to deliver the FareShare Go service to food partners including meeting tenders and developing compelling propositions for partners.

 Main areas of responsibility

Business Development and Relationship Management

• Support the senior Leadership team by implementing and driving FareShare’s strategy to deliver the services that our top food partners want now and in the future.
• Develop sales and tender materials to win new and grow current business for increased food, funds and other strategic resource.
• Keep up to date on trends and key areas of opportunity for top accounts.
• Directly account manage the largest opportunity accounts that we want to engage or grow.
• Develop strategic relationships and account strategies with top food partners to maximise the volumes of surplus food and funding to FareShare through structured joint business planning process.
• Embed a strategic approach to account management and joint business planning processes for top partners to make sure that they have a structured first in class service from FareShare.
• Ensure oversight of all account activities and provides regular updates to, and feedback opportunities for relevant FareShare stakeholder teams including FareShare Go operations, Food Co-ordination, marketing and fundraising.
• Develop key relationships with key personnel within our top food partners and develop a good understanding of their structure and operations to help drive sustainable, successful relationships and engage the relevant internal departments

Business Process Improvement to deliver growth

• Understand the barriers to redistribution of food and lead initiatives to overcome them
• Develop new models of food redistribution which meet market needs and build new channels of supply to FareShare
• Liaise with colleagues in the FareShare Go and Food Co-ordination Operations teams to highlight and resolve any operational issues and support related initiatives as appropriate
• Work with the food partner to develop appropriate systems and business processes which will ensure they are managed in the most environmentally, socially and financially efficient way.

Project and Initiative Management

• Be responsible for managing and communicating key projects and initiatives and securing support from a range of internal stakeholders within the food partners and among the FareShare network.
• Prepare and proactively present the benefits of new initiatives to existing and potential partners despite the challenges to existing embedded processes. 

People and Culture

• Lead, manage and motivate the part of the Food Partner Team focused on engagement and growth, creating a culture of high performance and a positive and supportive working environment.
• Support effective working with colleagues in the wider Food Team, and Network Development and Operations Teams to support an atmosphere of collaboration and trust consistent with FareShare’s values
• Foster positive change, new ways of working and an understanding of best practice
• in using FareShare’s Customer Relationship Management systems.

Person Specification

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

• Proven influencing, negotiation and selling skills, to understand the needs of a key partner and ability to demonstrate the value of the proposition to the customer.
• Understanding of a strategic account management approach and ability to manage multiple accounts in the FMCG, food, retail or comparable sector with professionalism and integrity consistently meeting or exceeding challenging targets
• Good working knowledge of the key players in the food retail industry and an appreciation of their ways of working with their supply chains
• Successful track record of managing cross-functional projects such as new launches, operational initiatives, promotional activity or other projects to tight timescales and budgets, ensuring involvement of all key stakeholders
• The ability to develop and maintain effective working relationships at a range of levels and across multiple functions with a variety of internal and external stakeholders
• Ability to prioritise effectively with strong time management skills to ensure effective allocation of FareShare resources to cope with competing demands and to prioritise tasks appropriately
• Ability to use own initiative working independently and responsibly

Experience

• Retail account management experience working at multiple levels including Directors across Operations, Communications, Marketing, CSR, business support and technology teams
• Demonstrable experience of driving significant growth and impact in food accounts
• Track record of building, leading and managing high performing, effective teams through periods of growth and change
• Experience of managing direct reports including managing performance issues
• Project management of multiple stakeholder initiatives
• Delivery of process improvement in a sales or customer service environment
• Knowledge of and interest in Sustainable Development, Corporate Social Responsibility and experience of its application within the business environment.
• Drive, motivation and attention to detail in ensuring all business opportunities presented to FareShare are captured and explored
• Pro-active, organised and able to work under pressure, whilst maintaining excellent attention to detail
• Good knowledge of Microsoft Offices packages, ideally at an advanced level and with a good level of numeracy and literacy

Competencies and behaviours

• Excellent written, verbal communication and presentation skills
• Proven ability to lead and manage teams and build strategic relationships across the business with a customer service focus
• Negotiation and influencing skills to deliver win-win outcomes
• Excellent, proven organisational skills
• Creative approach to problem solving

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

Richmond Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice and a voice for carers living and caring in London Borough of Richmond upon Thames.

Helping Carers to Live Well is our organisational aim. We provide a targeted service to young carers, aged 5 – 18 years. Young carers, provide vital emotional and practical support to a family member with a care need including sibling young carers. Their care role can have an impact on their wellbeing, education and social opportunities. We are looking for someone with the skills and ability to offer a coordinated approach in supporting young carers in the London Borough of Richmond upon Thames.

As Young Carers Support Worker you will be part of a small, dedicated team which directly deliver a range of services for young carers, including information and advice, emotional support and mentoring, promoting awareness of young carers and delivering a wide selection of group activities, both term-time and in the school holiday programme. Using all your skills, you will work with the young carers’ team to deliver, review, and continually develop services for young carers to best meet their identified needs.

With your proven knowledge of working with children and young people, families, carers or other vulnerable groups on an individual and/or group basis, you will recognise the importance of being client focused and have a commitment to enhance the lives of young carers and their families, including knowledge and awareness of sibling young carers and vulnerable families. You will be able to demonstrate a broad knowledge of young carer’s needs, a wide range of skills in relation to service delivery to support young carers and have a sound understanding of social care provision in both statutory and voluntary sector environments.

You will be self-motivated and positive in your approach to working with both young carers, their families and team members, and have a willingness to embrace our organisational values.  Being innovative and creative, you will identify and implement a range of support mechanisms for young carers, enhancing their wellbeing and supporting them to achieve identified goals.  Strong administrative, time management, IT and organisational skills are essential.  Your ability and willingness to regularly work outside normal working hours is required.

In return, we offer regular supervision, training and professional development for this rewarding position, along with generous annual leave, work-based pension or employer’s contribution to your pension scheme and above all, a supportive and friendly working environment. 

Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.

Benefits of working for Richmond Carers Centre:

• 28 days annual leave plus bank holidays per year (pro rata)
• Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
• Workplace Pension Scheme with Peoples Pension
• Flexible working/option of working from home (subject to CEO approval)
• Equipment and support to be set up to work from home
• Paid time off for medical appointments
• Employee Assistance Programme (EAP)
• Training and personal development opportunities
• Staff away days and socials
• Staff retention grant to support with wellbeing
• Access to shared resources and training opportunities
• Supportive and friendly working environment

Closing date: Midnight on Monday 7th July 2024

Shortlisting week commencing: Monday 13th May 2024

Interviews with Richmond Carers Centre scheduled: Monday 20th May 2024

First round of shortlisting will be ongoing

Second round of shortlisting with Richmond Carers Centre – Week commencing Monday 15th July

Provisional interview dates – Week commencing Monday 22nd July

Provisional job starting date – End of August / early September

Background

Hackney Migrant Centre (HMC) delivers a free advice and support service for vulnerable migrants who have immigration, housing, welfare and health problems. We support visitors to secure their immigration status and move out of homelessness and destitution in the long-term, as well as assisting to address immediate issues, such as access to healthcare. HMC’s work is informed by a vision of a UK where no one is forced into destitution, exploitation or vulnerability as a result of their immigration status.

We have secured funding from Trust for London to employ an Immigration Advisor. The Immigration Advisor will provide immigration advice and assist visitors to make immigration and asylum applications. The postholder will work alongside external advisors to provide initial immigration advice on matters including human rights based applications, asylum, trafficking and family reunion. Advisors will work alongside Immigration Caseworkers and volunteers to coordinate and oversee the next steps for visitors after the initial immigration advice has been provided.

This role sits within the Immigration team, consisting of an Immigration Team Manager (part time), an Immigration Caseworker and a Long Residence Immigration Caseworker. HMC also benefits from two Housing & Destitution Caseworkers and the support of a Fundraising Officer and Volunteer & Participation Manager who are managed by the Operations Manager and CEO. HMC is supported by over 50 dedicated volunteers who work across the organisation. In addition, HMC works closely with a number of partner organisations to ensure visitors can access specialist legal advice and long-term support with immigration, housing, destitution, health and wellbeing. These include, Together with Migrant Children and Islington Law Centre.

We are keen to hear from applicants who have OISC Level 3 accreditation, the equivalent IAAS or a valid exemption. We will consider applicants with OISC Level 2 accreditation who can demonstrate experience of skills required below.

MAIN DUTIES

1. Advice and casework

- Provide high quality advice and representation for visitors with complex or urgent cases, specific vulnerabilities or those who would otherwise face particular difficulty in accessing representation from legal aid providers. For advisors with Level 3 OISC accreditation, this will be up to and including appeal-stage casework.

- Assist in the supervising of the work of the Immigration Caseworkers and volunteers.

- Provide training to HMC’s volunteers on immigration issues and maintain up to date resources.

- Provide immigration advice and support to the Housing staff team where available housing options and routes out of destitution are dependent on future immigration applications.

2. Collaborative working

- Work with HMC’s existing external advice partners to ensure effective, co-ordination of advocacy and casework support on a wide range of issues.

- Develop links and partnerships with other organisations to enable effective joint working.

- Provide information, statistics and case studies to external and internal stakeholders to support campaigning, advocacy and research relevant to HMC’s visitor group.

- Work closely with partner organisations to identify legal issues affecting HMC’s visitor group and, where appropriate, contribute to litigation and strategic policy work undertaken by external stakeholders to address these matters.

3. Compliance and Regulation

- Ensure HMC is meeting the standards required to maintain OISC accreditation.

- Keep up to date with legislation and guidance required to provide immigration advice at OISC L3 or OISC L2 dependent on accreditation level and meet the relevant OISC competence requirements, including maintaining a Personal Competence record of personal objectives regarding training and development.

- Ensure accurate record keeping using HMC’s case management system.

- Work with the Immigration Team Manager to ensure an effective monitoring system for the work and outcomes of the Immigration Team for funding and reporting purposes.

- Administrative tasks relevant to the post.

4. OTHER DUTIES

The post holder will be expected to:

- Implement sensitively HMC’s policies and procedures, especially with regards to confidentiality and equal opportunities

- Work collaboratively with other HMC staff, volunteers and professional advisors

- Participate actively in staff meetings, and other meetings as may reasonably be required

- Attend HMC Trustees’ meetings as required

- Support HMC's fundamental aim of providing a safe and caring environment for our visitors.

- Work in line with the ethos of HMC.

£41,200 (pro-rata) + 6% pension contribution

21 hours per week

Supported by our CEO, you'll be working with an ambitious and caring organisation that works hard to support refugees, asylum seekers and migrants.  As a relatively small organisation we can be creative and nimble and always strive to work collaboratively. We are looking for a dedicated and passionate individual who can embed our new People strategy, taking our HR function to the next level.

For more information, please refer to the job pack. To apply, please complete our online application form which you can find on our website.

Deadline: 9am 24th June 2024

Interviews: Week commencing 1st July 2024

Job title: Governance and Planning Manager
Reports to: CEO
Hours of work: Part time or Full time
Location of work: London WC1N 2BF - RSTMH is planning to trial home working for 1 day a week
Salary: £36,000 - £40,000 per annum
Job type: Permanent

Job summary

RSTMH is a global society of over 2,000 members and Fellows based in more than 100 countries, run by a small and efficient team based in London. This is a permanent role which could be part-time (at least 3 days per week) or full-time and will help improve efficiencies and planning across the society.

In this new role you would have oversight of the charity governance administration and help develop and deliver planning systems to increase efficiencies across all activities.This role would also provide administrative and project-based support to the CEO and Senior Manager and support the day-to-day effectiveness of the operations of the society.

The role is wide ranging and is an opportunity for someone to shape the society’s processes and systems to improve efficiencies. The key skills needed for the role include excellent time management, communication, and the ability to influence others. You will be able to take on board and understand large amounts of information, and translate this into effective systems. You will have experience of developing evidence-based systems and processes and

This role will report to the CEO and is full time and office based, with a current trial for Mondays working at home.

Key responsibilities

• Oversee the governance administration of the society including for the Board, Committees and strategy meetings and communications
• Develop and deliver effective planning systems for the society across all activities
• Develop and deliver systems to improve efficiencies in managing relations with the society’s networks of volunteers and other stakeholder groups
• Support the CEO and Senior Manager, Team and Operations to develop and deliver processes to improve the operations of the society
• Develop a good understanding of the society’s use of Civi CRM and other platforms to help develop processes and systems to improve integrations and efficiencies
• Provide training to members of the RSTMH team on new systems and processes
• Support the CEO and Senior Manager, Team and Operations, on administrative and project-based tasks
• Other support for the office, team and CEO as required

Job specification

Essential

• Commitment to RSTMH and passion for our work
• Excellent time management skills
• Excellent communication skills
• Ability to inspire others
• Meticulous attention to detail
• A self-starter, excited to try new things
• The ability to take in large amounts of data
• Accurate minute taking
• Well-presented and articulate
• Sound relationship builder
• Literate in IT systems and relational databases

Desirable

• Experience of administering governance activities
• Experience of working in global health
• Experience of delivering events
• Experience of managing a network of members
• Understanding of scientific publishing
• Experience of civi CRM

Closing date: 20th July 2024
We encourage you to apply as early as possible as we will be reviewing and interviewing candidates as they submit, and so may close recruitment before the deadline.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Please note that this advert may close early should sufficient applications be received, so early application is advised. Please include a cover letter with your application, outlining how you feel you meet the requirements of the role.

WithYou is part of a consortium and our team in Lambeth is recruiting for a Service Manager, to join them in providing high quality recovery care to a diverse service user group. If you are a dynamic leader, who can inspire others to make a difference for their clients using a compassionate and collaborative approach, we want to hear from you.

The Service Manager will directly link in with both the Head of Partnerships for WithYou and the Addictions Borough Lead, as lead providers, to ensure clear communication and a mutually agreed delivery of service. As Service Manager, you will be responsible for collaboratively leading the team to ensure a high level of performance by meeting targets and KPIs set, whilst creating a supportive and inclusive environment for our staff team. This post requires excellent leadership skills to work innovatively and confidently, supporting staff in high performing recovery work, overseeing quality assurance and safeguarding and with the capacity to work within competing demands and tight timescales.

Safeguarding those we provide our services to, sharing your concerns and putting the right interventions in place is key to the success of this role.  You will work with a dedicated team of people, building strong relationships with other agencies to deliver the comprehensive support needed by those using our services. You will lead your team, providing development and clear direction aligned with the organisational aims and be a strong advocate for WithYou externally, maintaining and building our profile as you go.

This is a permanent, full-time role working 37.5 hours per week.

What we're looking for

The most important thing you can bring to this role is clear and inspirational leadership. We’re open to discussions with candidates working in leadership roles outside of the drug and alcohol arena - for example, in mental health or housing. We’re most interested in your ability to demonstrate motivational leadership skills, with the drive to promote staff development and retention. You’ll have the support of an exceptional Head of Partnerships and a wider team of experienced and dedicated stakeholders across the organisation.

If you have experience managing comparable services, as either an established manager or in a team leader or similar capacity and you are looking for the next step up in your career, we would welcome your application and a further discussion.

You should also have:

• A track record of successfully working in joint ventures and partnerships
• A proven track record of creating and maintaining a strong performance management culture
• Evidence of placing service users at the heart of an organisation
• Ability to develop and lead a cohesive team
• Ability to interpret evidence and analyse problems to create viable sustainable solutions
• Strong interpersonal skills and ability to quickly establish credibility and/or make a positive impact
• Strong communication skills, both verbal and written

A full job description and person specification is available on request.

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans.

About us

Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.

At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online.

We provide a free and confidential service without judgement to more than 100,000 people a year. 

We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.

We Are With You.

What we offer

• Competitive salary plus London weighting
• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You’s pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

Should you be successful in your application, you will be required to provide 3 years' worth of references and where applicable, will need to undergo an enhanced DBS check.

Join Age UK Westminster's friendly team and help grow its service supporting Westminster residents who are living with dementia. In 2024 the ambition is to grow the reach of the successful monthly ‘Heart of Westminster' Cafe delivered in partnership with the Salvation Army’s Regent Hall and grow the weekly community-based MCST group to two weekly groups and provide expertise to the Befriending team to manage some befriending matches. 

Job Title: Dementia Service Coordinator

Reporting to: Community Services Manager

Responsible for: Dementia Volunteers

Salary: £28,000 - £31,000 per annum pro-rata including London Weighting, plus up to 7% Pensions Contribution

Hours of work: 3 days a week with possibility of increasing days subject to funding

Annual Leave: 28 days per annum (pro-rata for part time), plus Bank Holidays

Location: Beethoven Centre, Third Avenue, London W10 4JL

Contract: 12 months with extension subject to securing continuation funding

We are looking for an experienced leader to join us as Director of Public Income and Engagement, to work alongside the Chief Income & Engagement Officer and the Public I&E team to drive growth in income. Whilst the incumbent Director is taking up a promotion in the organisation, you will work with the team leads to deliver on the ACT Now strategy, supporting transformational income growth for the RNIB this year and over the next 3-5 years.

This is a fixed term contract of approximately 12 months. This is a hybrid role, based in our London (King's Cross) office approximately 2 days a week.

What You'll Be Doing

You will be have direct responsibility for the Public Income and Engagement teams, including:

• Individual Giving
• Legacy Engagement
• Legacy Management
• Supporter-led Fundraising
• Telephone Marketing
• Supporter Care

You will play an important role in developing the strategy to drive transformational growth for the RNIB, empowering and supporting these teams to deliver plans, as well as effectively partnering with other departments across the organisation to embed a legacy fundraising culture within customer and public facing teams.

Who You Are

Our ideal candidate will have direct experience in many, if not all, of the disciplines the role oversees.

This is a strategic role within an ever-changing and improving organisation, and so you'll have significant experience of leading large teams in complex organisations working across varied income streams and be able to keep an eye on the overall vision. This includes deep understanding of the external fundraising environment and in voluntary income.

You'll also be a confident innovator, with experience of implementing new products and approaches in response to opportunities identified through market analysis.

As an established leader in your field, you'll have developed exceptional leadership skills to motivate and empower others to develop themselves and deliver on ambitious targets.

What We Offer

RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.

For more information on our available benefits, please visit our .

How to Apply

If you'd like to apply for this great opportunity, please apply online, uploading your CV and cover letter, telling us how you meet the skills, knowledge and experience for the role and why you think you'd be a great fit for RNIB.

If you have any questions in regard to this role or how to apply, please do email us at .

Additional Information

One of our core values is to be led by blind and partially sighted people and we involve our customers in recruitment. Please be advised that your anonymised application may be shared internally with those involved in the recruitment process.

RNIB is committed to equality of opportunity and to promoting and celebrating the diversity of its staff and volunteers. We welcome everyone's contribution and are proud of our status as a Disability Confident Leader. We welcome applications from people with sight loss and talented people from all sections of the community who share our values.

 Saferworld is an independent international organisation working in partnership to prevent violent conflict and build safer lives. We work in solidarity with people affected by conflict to improve their safety and sense of security and we conduct wider research and analysis to contribute to local, national and international policies and practices that help foster lasting peace. Our priority is people – we believe in a world where everyone can lead peaceful, fulfilling lives free from fear and insecurity. We operate on a not-for-profit basis with partners in Africa, Asia and the Middle East and policy centres in Beijing, Brussels, London and Washington DC. Saferworld is registered separately in Belgium, the USA and China as strategically aligned affiliate organisations.

We are seeking an exceptional individual to fill the role of Director of Finance and Operations. This is a pivotal position within our organisation, offering the unique opportunity to shape and drive the financial and operational strategies that will propel our peacebuilding and partnership efforts forward over the next several years to deliver on its 2021-2031 strategy.

As the Director of Finance and Operations, you will guide the development and implementation of our financial plans and operational initiatives. The post holder will model and ensure the embedding a business partnering approach, to support a working environment and internal operating systems that deliver for our programme and our partners. You will join a dynamic senior leadership team that fosters collaboration, innovation, and excellence in all aspects of our work.

We are looking for a visionary leader with a proven track record of strategic financial management, business partnering experience and a passion for making a positive impact in the world. The ideal candidate will possess strong interpersonal skills, a commitment to building effective relationships with stakeholders at all levels and across a range of contexts, a keen eye for detail, a strategic mindset, and a desire to drive meaningful change

Saferworld is committed to providing a safe trusted environment that safeguards our staff, partners and communities. Our organisational integrity is derived from the values and principles that underpin and guide our work.

Job purpose:

As a key member of Saferworld's senior leadership team, the Director of Finance and Operations will be instrumental in helping to shape the organisation's strategic direction. The role will strive to ensure financial sustainability, and the embedding of a business partnering approach to achieve Saferworld’s mission. This post-holder will provide strategic guidance and hands-on oversight of all critical financial and contractual aspects of our operations, and lead other key organisational functions, such as security and IT systems, enhancing resource management efficiency and organisational effectiveness. The Director will assess and optimise business processes and controls ensuring they are rooted in our strategy, identify and mitigate risks, and foster a culture of continuous improvement and sustainability.

Key responsibilities:

· Provide strategic leadership on financial strategy and management.

· Advise and support the CEO and Board on all financial matters, including risk management

· Oversee the organisation’s finance systems (including SUN), policies, and processes.

· Oversee global operational activities, such as insurance, procurement, ICT systems and relevant policies and procedures, ensuring alignment with organisational goals and maintaining global impact.

· Oversee global security efforts, encompassing physical and cyber aspects, to safeguard organisational assets and data.

· Provide inspirational leadership to foster the development of high-performing teams guided by strategic objectives and a shared sense of purpose.

· Manage a team of approximately 7 staff, providing managerial support and guidance to the team.

· Contribute to the organisation's overall development and operational management as an integral member of the Senior Management Team.

Person specification

Knowledge, qualifications and experience

• Accountancy qualifications, preferably CIMA, ACA and ACCA, and a clear understanding of Charity Fund accounting (SORP 2008 and the Charities Act 2003)
• Extensive experience in financial management and interdepartmental budgeting in a senior leadership position in an international organisation (preferable and international charity/non-for-profit).
• In-depth understanding of the complexity of overseeing and managing finances in an international context, particularly in contexts of conflict and/or war, including complexities of banking, tax, cash-flow management, exchange rate fluctuations and impact on budgets and forecasts, financial reporting, legal compliance, and transferring of funds to civil society and community-based organisation within different contexts, including conflict-affected areas.
• Senior leadership experience within the charity/not-for-profit sector and an understanding of costing funding bids and ensuring financial reporting systems meet funder requirements
• Experience of engaging and working with diverse funding streams including institutional donors, commercial contracts and Trust and Foundations and multiple currencies and geographic jurisdictions,
• Experience of working with a business partnering approach to achieve with others joint goals.
• An understanding and experience of project management delivery across an organisation, including an ability and willingness to undertake 'hands-on' tasks, such as preparing budgets, cash flows and other financial planning, management and control processes if required
• Operational experience in overseeing and supporting IT systems, especially in financial systems development – experience with the SUN system is especially desirable
• Experience working with a Board of Trustees and other governance levels of an organisation
• A track record in proven line and stakeholder management skills with the ability to work collaboratively and effectively with others to deliver shared results
• Experience in communicating effectively across cultures and with diverse audiences, both verbally and in writing

Skills and abilities

· Excellent strategic thinking, analytical and problem-solving skills to support the smooth running of finance within a complex organisation

· An entrepreneurial mindset focused on influencing organisational development and change and raising team performance in pursuit of Saferworld’s organisational strategic objectives

· Proven ability to lead, manage, inspire and motivate staff at all levels, including motivating technical staff within a matrix structure

· Excellent written and oral communication skills, including experience in communicating effectively across cultures and with diverse audiences

· Fluency in written and spoken English

· Ability to cope with a rapidly changing environment and handle high levels of pressure and multi-tasking

Personal qualities

· Commitment to the vision, mission and values of Saferworld

· Commitment to and compliance with Saferworld’s safeguarding principles

· Commitment to respect and value equality and diversity and understanding of how this applies to own area of work

· Active listening and effective communication with colleagues working in diverse contexts

· Commitment to own continuing personal and professional development

Other requirements

·Some international travel will be required – not more than 4 times a year – to conflict-affected contexts

Director of Operations, Resilient Water Accelerator - WaterAid

Contract: Permanent, Full time, 35 hours per week

Salary: £70,800 - £79,650 with excellent benefits

Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London, and this will be your location and contract base.

About WaterAid:
Want to use your skills to play a vital role in improving water security and climate resilience for those on the front line of climate change, making water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as the Director of Operations for the Resilient Water Accelerator and help to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team: The Director of Operations will play an integral leadership role in the Resilient Water Accelerator team. They will lead work to establish and deliver processes, governance, funding and operations for the Resilient Water Accelerator (RWA), and to oversee its development from a start-up being incubated within WaterAid to an independent, high-performing organisation. They will report directly into the RWA's CEO, shaping and delivering the future RWA as we evolve and grow to become an established, independent, successful organisation.

About the Role:
As our Director of Operations you will play an integral role in shaping and building this new initiative, creating its governance and processes, supporting its transition from start-up to implementation and in putting it on the path to independence. The RWA currently has 11 staff, based in 6 countries, and we have plans to build the team to around 18-20 over the next couple of years, to extend our delivery from 2 countries (currently Nigeria and Bangladesh) to 6, and to secure additional financing to complement the investment we have secured from the UK Government.

This is an exciting time to join the RWA as we move from our early inception phase to implementation and delivery. We are looking for someone who wants to help us shape and build the RWA in this next phase of work. In this role, you will create and lead the business operations for the team, making sure the RWA is able to deliver its full potential.

The role will include the following responsibilities:

• Business planning: lead work on annual business planning and the development of a 5 year plan, bringing in others in the team and externally to support this work and ensure buy-in. The plan will need to show how the RWA is delivering on funders' objectives as well as demonstrating how the RWA will work with new partners and expand and consolidate its operations, funding and impacts.
• Financial oversight: manage financial activities to ensure the strong performance of the RWA, including regular financial reporting, budgeting and forecasting. The Director will manage the organisation's grant awards, reporting, accounts/audits and contracts with partner organisations, including procurement. They will support the CEO and others on fundraising, and will advise teams (including those in country) on budget availability to inform activities. They will need to work with WaterAid teams on all of these areas, and ensure compliance with WaterAid policies.
• Transition to independence: work with the CEO on plans for the RWA's independence from WaterAid, setting out and analysing options and making recommendations on structure, policies, governance, financing and timing, and overseeing the smooth transition from incubation within WaterAid to RWA being an independent not-for-profit organisation. The Director will need to consider legal, financial, governance, reputational, HR and other elements, seeking relevant external advice to ensure that the transition works for both the RWA and WaterAid. They will also advise on the creation of a Board and Advisory panel, and other relevant structures and relationships.
• Programme and project management: build out programme and project management for the RWA at both a global and country level, including internal reporting, updates and management of team's resources, and risks. Provide frameworks for effective decision-making and information management - including stakeholder databases; monitoring, evaluation and learning (MEL); and knowledge management.
• Operational delivery: the Director will oversee the day-to-day internal operational activity of the RWA, and will need to deputise for the CEO in internal and external meetings. This will include shaping engagement with the current Steering Committee, setting team meeting agendas and preparing papers; overseeing recruitment; ensuring reporting to partners is delivered to time and quality; keeping track of contracts; overseeing due diligence; and working with Legal teams on core documentation such as contracts, NDAs and MOUs.

About You:

• At least 10 years' experience of designing and implementing appropriate organisational and operational governance structures, ideally including some time working for a small organisation, start-up or not-for-profit.
• Financial literacy, with experience of financial management in an organisation, preferably in a not-for-profit environment.
• Strong relationship management skills with a range of NGO, government and private sector partners.
• Experience of working with geographically dispersed teams.
• An organised and structured approach to work, managing deadlines and competing priorities.
• Strong communications skills with experience of preparing and presenting clear and timely information to internal and external stakeholders, and of assessing options and making recommendations.
• Able to work on own initiative, providing proactive advice and recommendations; comfortable operating with a degree of uncertainty and change.
• Ideally experience of setting up a new organisation, creating fit-for-purpose policies and helping teams to operate these.
• Ideally an interest and/or experience in development, sustainability and climate change.

Closing date: Applications will close at 23:59 on Sunday, 30th June 2024. Availability for an interview is required for the week commencing 15th July 2024.

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Islington Centre for Refugees and Migrants is looking for a committed and motivated Head of Operations (Digital). Do you want to utilise your skills to help refugees and asylum seekers in London?  Have you got excellent people skills and a welcoming and supportive nature? Do you have excellent digital and technical skills required to run our online school? If so, this exciting opportunity could be for you. Islington Centre for Refugees and Migrants has been helping to integrate refugees since 1997.  We engage with our clients each day and are currently working online and in person. We operate online and  from the Centre’s premises in Islington. We create a community, teach English, provide a support service and a therapeutic and creative space with arts activities and sports that help people who have suffered trauma. The Centre has strengthened its funding base and broadened its income streams over the last three years. We are looking for a suitable candidate to work with our team to ensure our operations and online and digital inclusion programmes run smoothly.  In addition to online and digital skills, the role requires someone who is resilient, professional, self motivated with a strong work ethic and determination, attention to detail, the ability to make decisions and strong empathy for the clients we work with.  If you’d like to apply, please download the job description and person specification and Application Form and complete and upload to Charity Job.

Please note we CANNOT accept applications without a completed Application Form.

Closing date: Thursday 4th July 2024

Interviews: Tuesday 9th July 2024

We are looking for an experienced, confident and highly motivated leader to join us as Director of Customer Experience and Engagement. Working alongside the Chief Income & Engagement Officer, you will be embedding and establishing our new Engagement Strategy framework and work to understand what it really feels like to engage with RNIB.

This is a fixed term contract of approximately 12 months. This is a hybrid role, based in our London (King's Cross) office approximately 2 days a week.

What You'll Be Doing

As Director of Customer Experience and Engagement, you will have direct responsibility for the Customer Experience and Engagement teams, including Data Strategy and Analytics, Customer Experience.

You'll work with and lead your team to provide tools and support for translating data and insight into successful customer engagement approaches which improve reach, impact and income. You will also support and partner with other departments across the organisation to embed a truly customer-first and insight-led culture, championing the best use of data to promote the customer experience.

This is a strategic role within an environment centred on change through continuous improvement and curiosity. You will need to be confident in your leadership to motivate and empower others and be able to coordinate and facilitate strategic change directly or by influencing others.

Who You Are

To be successful as Director of Customer Engagement and Experience, you'll have extensive knowledge and insight into customer experience trends within and beyond the charity sector, bringing your knowledge to RNIB to promote best practice and innovation and impact.

You will also be a solutions-focussed innovator, with experience of delivering new approaches in response to prospects identified through customer insight.

As a confident leader, you will have significant experience of steering teams to deliver pioneering these new approaches and to drive improvement and analysis in complex organisations working across varied income streams.

What We Offer

RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.

For more information on our available benefits, please visit our .

How to Apply

If you'd like to apply for this great opportunity, please apply online, uploading your CV and cover letter, telling us how you meet the skills, knowledge and experience for the role and why you think you'd be a great fit for RNIB.

If you have any questions in regard to this role or how to apply, please do email us at .

Additional Information

One of our core values is to be led by blind and partially sighted people and we involve our customers in recruitment. Please be advised that your anonymised application may be shared internally with those involved in the recruitment process.

RNIB is committed to equality of opportunity and to promoting and celebrating the diversity of its staff and volunteers. We welcome everyone's contribution and are proud of our status as a Disability Confident Leader. We welcome applications from people with sight loss and talented people from all sections of the community who share our values.

#LI-DNI

XLP is a youth work charity working to create positive futures for young people and at the cutting edge of tackling poverty and educational failure in inner London. We deliver holistic, long-term work with young people aged 11 to 25 in schools and communities.

The Director of People and Operations will be at the forefront of implementing our commitment to excellence as we grow. Having transitioned from a £2m to £3m charity in recent years, growing from 30 to over 60 staff, with all the resulting complexities to teams, systems and processes, this position offers an exciting opportunity to lead and develop the charity’s HR, finance, workplaces, IT and governance functions, including line management responsibilities. With a head for excellence, excellent interpersonal skills, and a heart for social change, this position will ensure the smooth and efficient running of XLP, whilst also leading on our Equity, Diversity & Inclusion work, and shaping organisational culture. The successful candidate will report directly to the Chief Executive Officer (CEO) and will sit on the XLP Executive Team, alongside a Director and a Deputy Director of Youth Work, and a Director of Fundraising and Comms.​

The primary objective is to develop and support a culture of outstanding performance across XLP, and to ensure an excellent working environment and a well-supported team. In parallel, the role-holder will develop the operational processes, policies, and systems necessary to support an effective, impactful growing organisation. It focuses on supporting and developing our workforce and providing the infrastructure that enables all of XLP’s services and activities to operate in an impactful way.

To this end, we seek an organisational leader with the ability to develop the culture, people and processes and to efficiently deliver excellence across XLP. While this role requires an individual who is highly numerate and commercially minded, you will not need to be a trained accountant.

We’re keen to increase the diversity of our Executive Team and Senior Management Team. We particularly encourage applications from women and from Black, Asian and Minority Ethnic candidates.​

About You

Key Skills:

• Experience of working in senior leadership in an organisation at least of similar size and complexity and a track record of seeing strategic vision become a reality.
• Experience in project and/ or operations management and a track record for developing the systems, quality assurance and management that support organisational excellence.
• Strategic thinker, who is able to grasp detail, with an ability to translate ideas into strategies and deliverable outcomes.
• Experience of leading an HR function within an organisation, including development and management of HR systems and processes.
• Experience in building, developing, managing and leading teams effectively, focusing on results delivery.
• Substantial experience of strategic project design, development and evaluation.
• Demonstrable project management skills and experience of delivering multiple concurrent programmes, with a track record of successful delivery.
• Experience in finance.
• Excellent interpersonal and communication skills (verbal and non-verbal), which inspire confidence, contribute to and further a culture of excellence.
• Organised, flexible, agile and responsive, with a focus on results.
• Ability to develop and critically analyse systems and processes to ensure they are as effective and efficient as possible.
• Ability to maintain confidentiality.

Useful if you have:

• Experience of the youth work/charity sector;
• Experience of leading on budgets. .

What We Offer

• 25 days annual leave, with 3 additional days between Christmas and New Year
• Employee Assistance Programme
• Ongoing training and development
• Supportive and flexible work environment
• Diverse and inclusive culture
• Generous sick and compassionate leave policies
• Enhanced maternity leave policy

How To Apply

Please click the link to apply via our website. You'll be asked to complete a short form and upload a CV and personal statement. Applications close on Friday 12th July at 12pm (midday). Please note, we reserve the right to close applications early if a suitable candidate is found.

Job Description

About Bank Workers Charity

We’re the benevolent society supporting UK bank employees and their families. Each year we help thousands of people encountering financial, health, housing and wellbeing challenges with independent advice and guidance, case management, referrals to expert partners and grant giving.

About you 

Are you a creative and strategic thinker with a passion for crafting compelling narratives? Do you have a proven track record in developing successful marketing campaigns and content planning/delivery? Do you keep an eye on the metrics – changing your approach according to what the data tell you? If so, you could be the perfect Marketing Manager for our team.   

About the role

Hybrid working (minimum two days a week office based for FTE)

In this role, you will play a pivotal part in shaping our messaging, supporting our fundraising efforts, and leading our marketing strategy to position the charity as a trusted provider of financial and wellbeing support for those most in need, and as a signposting and early intervention resource for the wider community we support. 

As our Marketing Manager, you will develop and implement a comprehensive content strategy that aligns with our marketing objectives and brand identity, while creating and managing an editorial calendar to ensure consistent and timely content delivery across all channels. You will craft high-quality, engaging, and persuasive copy for various platforms, including websites, reports, email campaigns, and print materials.

Collaborating in cross-functional teams, you will develop and execute integrated marketing campaigns, monitor and analyse campaign performance metrics, and make data-driven decisions to optimise content and strategies. 

What we offer 

We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.

 Our benefits include: 

• 30 days holiday plus public holidays (with the option to buy additional leave)

• 8% employer contribution to BWC’s pension scheme and up to 3% matched with employee contributions 

• A wide range of employer funded wellbeing experiences through Heka 

• Flexible benefit provision (including Medicash plan, cycle to work, payroll giving and electric car scheme) 

• Group Life Cover (three times annual salary) 

• Weekly wellbeing half hour 

• Season Ticket Loan (upon successful completion of probation) 

• Employee Assistance Programme
  
  To apply, please send a CV including a supporting statement (no more than one side of A4) outlining how your experience meets the criteria set out in the person specification in the Applicant Pack.  Applications without supporting statements will be automatically rejected.
  
  Bank Workers Charity is committed to supporting diversity and inclusion and welcome applications from all backgrounds and communities.