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The Research and Community Engagement Manager will have significant knowledge and experience of health and social care services and community engagement including managing key research projects and working with people who use services. We are excited to be managing the Healthwatch North Northamptonshire Service and appointing new staff for the service. Our aims and mission are to give voice to the public and engaging communities especially those who are least heard and the most vulnerable. You will also be committed to working collaboratively with communities, VCSE and statutory sector services.
You will be able to lead all the key functions including:
• Carry out priority areas of research, using a range of methods and sources of data, on health and social care.
• Produce high quality analysis, reports and presentations for a range of audiences.
• Facilitate co-production activity, working with experts by experience, service users, carers, and peer researchers.
• Work with Healthwatch NN staff and volunteers
We are looking for someone who is committed to social justice and equalities and able to translate this into practice. We need a confident research specialist who is credible and can lead an effective work research and community engagement programme relevant to meeting the needs of local communities and informing change to policy and practice of health and social care services.
Job Purpose:
A core element of Healthwatch NN’s work is the management of research, collection, analysis, and subsequent reporting on information and data relating to people's experiences of publicly funded health and social care services. The Research and Community Engagement Manager is responsible for overseeing this crucial function, ensuring its effective delivery.
In addition to managing research activities, the Research and Community Engagement Manager takes the lead in developing and executing the CRM system. Furthermore, they spearhead the creation of impact measures for the organisation, ensuring that our efforts are aligned with our mission to improve health and social care services in North Northamptonshire.
Our aim is to raise awareness amongst commissioners, providers and other agencies about the importance of engaging with communities, and the expertise and value that individuals can bring to discussion and decision making on local and national issues.
We hope to carry out activities across a number of different programme areas to enable us to fulfil our statutory functions and the Research and Community Engagement Manager will be responsible for:
· By capturing community views through people’s experiences and by understanding and reporting on these experiences to health and social care services.
· By actively promoting community involvement in the commissioning, provision and scrutiny of health and social services, giving people and communities a stronger voice to influence and challenge how health and social care services are provided within their locality.
· By undertaking community-led research in priority areas to examine the impact of health and social care services, its pathways and make any recommendations for change.
· Healthwatch can monitor and review how local services are planned and run (except for social care facilities for children and young people) and have the statutory power to ‘Enter and View’ premises delivering health and social care services. This enables authorised representatives of Healthwatch to observe the nature and quality of services, report on their findings and make recommendations so that local authorities and health services can exercise their duty to respond.
· By providing Information & Signposting Service to help people understand the services available in their local area and to make informed choices about different health and social care services.
KEY TASKS:
To work closely with the Healthwatch Service Manager, Healthwatch NN Advisory Group and the Support Northamptonshire’s CEO to:
Main duties and responsibilities
· Organise, design and carry out participatory qualitative fieldwork.
· Designing peer-research models of social research investigation.
· Conducting qualitative analysis of data conducted through interviews, focus groups, workshops or other methods, with a focus on lesser heard voices.
· Carrying out quantitative data analysis using Excel.
· Utilising a wide variety of research approaches, particularly participatory approaches, which inform, involve and bring together individuals, groups, service providers and decision makers.
Research and analysis
· Carry out priority areas of research, using a range of methods and sources of data, on health and social care.
· Produce high quality qualitative analysis, reports and presentations for a range of audiences.
· Facilitate co-production activity, working with experts by experience, service users, carers, and peer researchers.
· Work with Healthwatch NN staff and volunteers and provide regular progress feedback.
· Analyse quantitative information gathered through research and engagement collected by Healthwatch NN to draw out trends in relation to health and social care service provision.
· Translate research findings into practical learning for developing and improving health and social care services.
· Take responsibility for data and project management and administration as it relates to our social research activity.
· Collaborate with stakeholders and colleagues to develop the annual research programme.
· Lead and oversee the delivery of the annual research programme, ensuring alignment with organisational objectives.
· Utilise creative and appropriate methodologies to design and manage research projects, employing both quantitative and qualitative methods.
· Apply various research techniques, including document analysis, surveys, focus groups, interviews, and case studies, to gather relevant information.
· Produce research-based briefings and provide support to stakeholders in understanding key points.
· Analyse and evaluate research findings, interpreting data to identify key issues and develop actionable recommendations.
· Present research data in formats suitable for different audiences, including reports and infographics.
· Collaborate with CEO and team to gain insight into themes identified through community-based activities.
· Support in developing engagement activities based on service user feedback and intelligence.
· Identify simple interventions that Healthwatch NN can implement to impact service improvement.
· Develop an impact reporting system to measure and communicate Healthwatch NNl's impact effectively.
· Liaise with admin regarding information requests, research promotion, and evidence collection from web and social media.
· Analyse the Healthwatch NN database to produce representation reports for commissioners, providers, stakeholders, and the Executive Board, informing them of current trends.
· Provide regular performance reports for the Advisory group.
· Produce reports from the Healthwatch NN database for multidisciplinary boards such as the Health and Wellbeing Board, Joint Strategic Needs Assessment, Overview and Scrutiny Committee etc.
Team working
· Train and support people to take on peer research roles, putting control and ownership of the research process with people interested in and affected by health and social care services.
· Support those actively involved in Healthwatch NN to develop a shared understanding of the implications of gaps in involvement of people from different communities.
In consultation with the Healthwatch NN Service Manager and Support Northamptonshire CEO:
· Represent Healthwatch NN at strategic meetings, conferences and public engagement events as required, acting as a spokesperson for Healthwatch NN at such events.
· Deliver presentations to the public, stakeholders and partner organisations.
· Engage with the Healthwatch network, and health and social care system partners across Northamptonshire and neighbouring area as appropriate.
APPLICATION: Please send your CV and a covering letter showing how you meet the detailed job and personal specification.
CLOSING DATE: Monday 19th May
PR0POSED INTERVIEW DATE: Friday 23 May or Wednesday 28 May
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A unique team of artists, performers, play specialists and fun-devotees, The Flying Seagull Project is dedicated to ensuring no childhood passes without proper play, big belly-laughs, and everyone feeling valuable. We work across the UK and internationally, sharing circus, music, art, dance and play experiences with children and communities facing the harshest crises due to poverty, war, isolation and illness.
We create safe spaces, either in our big top tent or an empty car park or wherever we can take over a corner, to ensure that every child feels safe, seen and special. The locations we work in include refugee camps, institutions, refuges, marginalised communities, hospices and community centres. What unites us is the energy, determination and commitment to creating genuine childhood joy for those starved of that basic right and making magical memories that can last forever.
Our UK-based, medium-sized charity is led by CEO Ash Perrin, with 6 core staff and a team of highly experienced crew and volunteers. We also have a Netherlands hub and a Norway hub, both with their own governance but all part of one global Seagulls team. We are a dynamic and friendly organisation, dedicated to delivering a huge impact with limited resources, and are looking for people who are driven and who share our mission.
The role
The Global Team Coordinator is a varied and essential new role in the charity that will combine all our people management functions, supporting our international delivery teams, our core team and our vital administrative functions. The central purpose of this role is helping us to engage, support, recognise and retain our most valuable asset: our amazing team of international skilled performers, volunteers and core team.
You’ll be responsible for all things people-related: from ensuring the right people are booked on, supported and looked after on projects; to helping us continually find and train an international, diverse team of new recruits; to establishing an engaging rewards and recognition programme to motivate and retain our fabulous people.
On a practical level, you’ll work closely with our Global Projects Coordinator, to ensure that all our projects across the world are properly staffed and that all our people’s transport, travel, accommodation and logistics are booked and in order; you’ll liaise directly with our delivery teams to ensure they are well supported, rewarded and retained; and you’ll liaise with our office and Senior Leadership teams to carry out relevant administrative tasks to make sure our international operational and booking systems and databases are perfectly organised and efficient.
At a cultural level, the role requires a confident, dynamic, personable and creative person who brings experience, energy and ambition. As a brand-new position, this role will also work closely with our CEO and with our Executive Director to trial new ideas and approaches to recruiting and managing an international, diverse team of people, and to cultivate the best environment for our team to flourish and achieve.
An exceptional people-person, with experience in administration, team support and management (although there are no direct line management responsibilities), you’ll be able to demonstrate excellent communication, organisation, collaboration and coordination skills.
Location: remote with occasional travel for meetings.
Reports to: CEO.
Responsibilities
Team coordination:
- Manage all team calendars, team bookings and team logistics for all global projects (except Norway and Netherlands national tours).
- Liaise closely with the Global Projects Coordinator to understand project requirements, booking relevant core and volunteer team on to every project (accommodating individuals’ particular disability, culture, religion, health or support needs).
- Book all team travel and accommodation on all global projects.
- Identify, recruit and arrange training for local team in international locations to join our projects.
- Liaise with our Norway and Netherlands hubs to ensure team scheduling and support is joined up across the global organisation.
Team recruitment and retention:
- Research, identify and network with international partners, colleges, universities, drama schools and youth organisations, to recruit and maintain an international, diverse pool of talented core and voluntary team to deliver our projects.
- Work closely with the CEO to run international recruitment initiatives, to identify and recruit a diverse, international pool of performers and volunteers.
- Organise and manage new core and voluntary training programmes around the world.
- Promote, manage and maintain a database of relevant non-performer volunteers to support the organisation’s core functions globally.
Team support and engagement:
- Develop and run a rewards and recognition programme to motivate all global team and volunteers.
- Carry out regular and appropriate team engagement activities and initiatives, to maintain excellent working culture and morale.
- Manage our team Wellbeing Programme for all our international core and volunteer teams.
- Identify and coordinate specific external training, to continually develop the teams’ abilities and professional skills.
General administrative tasks:
- Update and maintain global shared team calendars, relevant document logs and planning spreadsheets.
- Manage and update our global Client Management System, Salesforce.
- Manage, update and maintain all international core and volunteer team records and entries via our team booking system, Better Impact.
- Work closely with the Global Projects Coordinator, Executive Director and CEO to support with administrative tasks as required.
The ideal candidate
Dynamic, confident, friendly and creative, you will be an energetic team player, keen to build our reach and our capacity. Confident, with experience coordinating international teams, with fluent English and ideally at least one additional language, you will help recruit and look after all our team, maintaining an excellent working culture within the organisation.
Skills and experience
- A good level of demonstrable experience in administrative/logistical roles.
- Team management and coordination experience, ideally across multiple international locations.
- Excellent organisational skills and attention to detail.
- Project management experience including setting and meeting clear targets and outcomes.
- Digitally savvy with great IT skills.
- Knowledge of Better Impact or similar digital team management systems.
- Excellent people and communication skills.
- Strong interpersonal and networking skills.
- English-language fluent, and additional languages desirable.
- Willingness and ability to juggle multiple priorities and a varied workload.
- Self-sufficient, with a can-do attitude in a challenging and evolving environment.
- Comfortable working to targets, managing KPIs and delivering to deadlines.
- Commitment to The Flying Seagull Project’s vision, mission and values.
Please apply by submitting your CV and cover letter via CharityJob as soon as possible, as applications will be considered on a rolling basis. Please ensure that your cover letter clearly addresses how you meet the requirements as set out in the Ideal Candidate and Skills and Experience sections.
Depending on the quantity and quality of applications received, we intend to hold the first round of virtual interviews in the week commencing 19th May, with a potential second round of virtual interviews in the week commencing 2nd June.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
(2 Days Per Week | £12,000–£12,600 Per Year | £28,500–£31,500 FTE | 12-Month Contract | Remote with Some Travel)
Animal Welfare Investigations Project (AWIP) is a specialist not-for-profit organisation dedicated to ending cruelty through intelligence-led investigations, criminal prosecutions, and systemic change.
We are investing heavily in building a world-class legacy fundraising program. We're seeking a passionate and dedicated Part-Time Legacy Officer to help steward our most visionary supporters — securing transformational gifts that will protect animals for generations to come.
About the Role
As our Legacy Officer, you will be at the heart of one of the most important projects in AWIP’s future.
You will:
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Build warm, trusting relationships with legacy pledgers and prospects.
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Respond to supporter enquiries about Gifts in Wills.
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Steward confirmed pledgers through personalised updates, thank you letters, and occasional calls or events.
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Maintain accurate CRM records for legacy prospects and pledgers.
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Create simple, heartfelt communications to inspire and retain pledgers.
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Host occasional small-scale legacy events (virtual or in-person).
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Report on progress to the Executive Director.
This is a 12-month temporary contract with a strong possibility of extension or becoming permanent based on program growth and conversion performance.
About You
We’re looking for someone who is:
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Warm, empathetic, and relationship-driven.
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Organised with excellent attention to detail.
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Self-motivated, able to manage workload across 16 hours per week.
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Comfortable communicating by email, letter, and phone.
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Committed to animal protection and the long-term power of Gifts in Wills.
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Holds or is willing to work towards a recognised legacy qualification (e.g., CiCLA or Certificate in Legacy Fundraising).
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(Preferred) Adherence to a cruelty-free – vegan or vegetarian – lifestyle with a passion for protecting animals.
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(Preferred) Previous experience in legacy fundraising, supporter care, or major gifts.
We value attitude and potential highly. Training and support will be provided for the right person.
Role Details
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Salary: £12,000–£12,600 per year (equivalent to £28,500–£31,500 FTE).
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Working Hours: 16 hours weekly total, fully flexible working. Overtime (time off in lieu) may be available for extra workload.
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Location: Remote (occasional travel for in-person team meetings and/or supporter events — expenses paid).
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Contract: 12 months initially, with strong potential to extend or become permanent.
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Benefits:
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25 days annual leave pro-rata, plus bank holidays.
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Employer pension contribution (auto-enrolment scheme).
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Private healthcare insurance.
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Expenses covered for travel related to work.
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A flexible, supportive working environment.
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Fully funded membership of the Institute of Legacy Management (ILM), supporting your professional growth in the legacy fundraising sector.
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How to Apply
Please submit your CV and a short cover letter (no more than 2 pages) explaining why you would be a great fit for this role.
Early applications are encouraged as we may close recruitment early if we find the right candidate.
Help build a future where animals are protected forever. Join AWIP and create a lasting impact that spans generations.
The Animal Welfare Investigations Project investigates organised animal cruelty and rescues animals.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT ULI EUROPE
ULI, the Urban Land Institute, is a non-profit research and education organisation focused on the real estate sector with a strong mission, to shape the future of the built environment for transformative impact in communities worldwide. To advance the mission, the members have identified three mission priorities, which are decarbonisation, affordable and adequate housing and educating the next generation of real estate leaders.
Founded in 1936, we now have over 48,000 members worldwide, representing the entire spectrum of land use and real estate development disciplines working in private and public sectors.
In Europe we have c. 5,500 members. We have a particularly strong presence in the major European real estate markets with National Councils in 15 countries across Europe, including e.g., France, Germany, Spain, and United Kingdom. ULI’s main revenue sources come from individual and corporate membership, in addition to corporate sponsorship for a wide range of activities ULI delivers, including events, research and mission driven programmes such as C Change or UrbanPlan. To advance its mission priorities, ULI is aiming to diversify and grow its funding sources and especially focus on philanthropic donations from individuals, corporates and foundations, in addition to grants from other local and European institutions.
ULI Europe requires an experienced, highly-organised individual to work closely with the CEO of ULI Europe, Chair of the ULI Charitable Trust, Chief (Philanthropic) Fundraising Officer and VP of Business Development and Membership to administer and support the growth of ULI’s philanthropic fundraising work in Europe.
POSITION SUMMARY
The Senior Manager of Philanthropic Fundraising will serve as the cornerstone of administrative support for ULI’s philanthropic fundraising initiatives in Europe.
The role will report to the Vice President, Business Development & Membership on a day-to-day basis and work closely with the Chair of the ULI Charitable Trust and CEO ULI Europe. The role will have a functional reporting line to the Chief (Philanthropic) Fundraising Officer.
This position requires excellent organisational, administrative, and stakeholder management skills, particularly within the charity or philanthropic sector.
SPECIFIC RESPONSIBILITIES
- Provide administrative and management support to the philanthropic fundraising initiatives of the ULI Charitable Trust (and the CT Board of Trustees / ULIF Europe Committee) and ULI Europe, including fundraising campaigns, donation tracking, gift processing, and donor stewardship in cooperation with the ULI Finance team in the US.
- Oversee and coordinate design and development of marketing collateral, presentations supporting fundraising campaigns, in collaboration with the ULI Europe Marketing and Communications team.
- Collaborate closely with the ULI Europe Business Development and Membership team, ULI’s country directors, and the governance director to support the planning and implementation of the European philanthropic fundraising strategy set by the CT Board of Trustees / ULIF Europe Committee.
- Coordinate and maintain relationships with individual and institutional donors,, in close collaboration with the corporate accounts team, CEO, ULI Europe and the Chair of the Charitable Trust / Chair of the ULIF Europe Committee;
- Work in close collaboration with Research & Advisory Services and ESG Programmes colleagues, to identify and research (third party) philanthropic funding and grant opportunities and assist in the preparation of applications for philanthropic funding from (third party) foundations and government agencies;
- Coordination of proposal writing for potential foundation funding, in close collaboration with the research, marketing communications and legal and compliance teams.
- Develop and manage internal processes for grant compliance, application tracking, reporting, and gift acknowledgement for ULI Europe.
EXPERIENCE & SKILLS
- Experience working in an operations, administration, or governance role within a UK or European charity, charitable trust, or foundation.
- Experience working in an international business environment.
- Strong communication and interpersonal skills.
- Excellent attention to detail.
- Excellent communication and coordination skills.
- A track record of managing transactions or projects that required multi-tasking and meeting deadlines
- A quick learner who is able to adapt easily
Desirable:
- Familiarity with UK or EU charitable compliance and reporting standards.
- Experience coordinating funding proposals or donor-facing reports.
- Proficiency in one other European language preferred.
- Real estate background desired, but not essential.
- Occasional international travel required.
EDUCATION
- Bachelor or Master’s degree in a relevant field or similar experience.
The client requests no contact from agencies or media sales.
Executive Assistant
London
£30,500 - £35,000
EA to the Registrar, Deputy Registrar and Executive Director of the Membership Support and Global Engagement (MSGE) department
Working arrangements: Hybrid working, with a minimum of 6 days per month in the office
Contract: 12-month fixed term contract (maternity cover)
Our client is seeking to recruit an enthusiastic, highly organised and proactive EA to work with the Registrar, Deputy Registrar and Executive Director leading the Membership Support and Global Engagement department (MSGE)
They are a membership organisation which represents 40,000 doctors worldwide, educating, advising and working with government, the public, patients and carers, and other professions to improve health and healthcare. The Registrar is a Senior Officer with specific responsibility for work relating to the RCP’s membership, professional matters, professional governance, global, workforce and our relations with the NHS. They are supported a Deputy Registrar, an Executive Director and a team of officers and staff.
Responsibilities
- Provision of a comprehensive, efficient EA service to the Registrar, Deputy Registrar and Executive Director (ED) of the Membership Support and Global Engagement (MSGE)
- Proactive management of varied business activities, including complex coordination of diaries, travel arrangements and meeting preparation
- Independently managing assigned projects
- Managing emails and correspondence for the registrar; triaging and drafting responses
- Meeting support including managing contact lists, drafting agendas, taking minutes and monitoring actions across a wide range of meetings
About you
- Experienced EA with outstanding planning and organisational expertise able to manage complex and varied portfolios
- Great interpersonal skills, experienced in working with people from diverse groups
- Equally comfortable working as part of a team and independently
- Ability to work flexibly, rapidly and independently
- Great attention to detail
Benefits include 27 days of annual leave (pro rata), 7% employer pension contribution, hybrid working and much more.
Closing date: 7 May
Shortlisted candidates will be notified by: close of business 9 May
Interview date: 14 May (between 10am and 4pm)
Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.
Our client is all about their people – their members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them.
Job title: Executive Assistant
Salary: £50,152 per annum
Location: London, E1, Hybrid working
Contract/Hours: 1 FTE, Full time 35 hours a week
Fairtrade Foundation is seeking a strategic thinking Executive Assistant (EA) to our Chief Executive (CEO). They will be a trusted partner and critical enabler, responsible for providing high-level strategic, operational, and administrative support to the CEO. This role goes beyond traditional diary and inbox management, acting as an extension of the CEO’s office — driving alignment across leadership priorities, ensuring timely follow-through on strategic initiatives, and representing the CEO in interactions where appropriate.
Working at the intersection of leadership, strategy, and execution, the EA supports the CEO in managing complex stakeholder relationships, tracking the delivery of strategic initiatives, and coordinating the rhythm and quality of executive governance — including preparation for Board, committee, and senior leadership forums. The role holds ownership of key governance processes, ensuring that decision-making is well-prepared, accountable, and aligned with Fairtrade’s strategic direction.
With a dotted-line into the Strategy and Planning team, the EA also plays a connective role. This role requires exceptional judgement, discretion, and political acumen, with the ability to operate with influence and professionalism across internal and external stakeholders. As a values-led organisation, Fairtrade is looking for a EA who embodies its values of partnership, integrity, respect and accountability — and who thrives in a fast-paced, purpose-driven environment whilst being highly organised and possessing meticulous attention to detail. You will understand charity governance, and have provided support to a board (commercial, public sector or non-profit) both on a logistical, practical basis, as well as ensuring delivery across broader governance deliverables. You will have a positive mindset, be a propositional problem solver with an optimistic and confident attitude.
Fairtrade changes the way trade works through better prices, decent working conditions and a fairer deal for farmers and workers around the world. Globally, across all Fairtrade members, we share a vision of a world in which all farmers and workers can enjoy secure and sustainable livelihoods, fulfil their potential and decide on their future. To achieve this we connect disadvantaged farmers and workers with consumers, promote fairer trading conditions, and empower farmers and workers to combat poverty, strengthen their position and take more control of their lives.
We are seeking passionate and enthusiastic candidates who share our vision for a better world, if that sounds like you, then come and join our movement for change.
Fairtrade offers flexible working and welcomes applications from all sections of the community.
We particularly welcome applications from candidates with ethnically diverse backgrounds, LGBTQ+ candidates and from candidates with disabilities, because we would like to increase the representation of these groups at this level. We want to do this because we know greater diversity will lead to greater results for producers and farmers around the world.
Closing date: 9th May (10am)
Interviews will take place 15th May
Contract: Permanent
The client requests no contact from agencies or media sales.
Are you a highly experienced, driven and proactive finance & operations professional? Are you passionate about creativity and social impact? Would you like to join a multi-award-winning charity at a time of exceptional growth and impact? We would love to hear from you.
Create has just entered Year Five of its ambitious seven-year strategy to double its reach/impact by the charity’s 25th anniversary in 2028. As the charity progresses into this critical phase of development, we have been awarded a major (£320k) grant to support capacity building. This will enable the further implementation of Salesforce as the charity’s CRM, focusing on the project management and finance functions of operation, transforming efficiency and reducing administrative strain. This will be achieved by creating the position of Technical Project Lead to project manage and oversee implementation of Salesforce; increasing capacity in the finance team by appointing a Finance Manager; and implementing new cloud-based financial accounting software to work alongside Salesforce. This is an incredibly exciting time to join the charity and make your mark.
The Director of Finance & Operations will direct, administer and coordinate the financial, governance, HR, IT and operational activities of the charity in accordance with company policies and the Strategic Plan established by the Chief Executive (CE) and the Board of Trustees, and to assure the quality, effectiveness and efficiency of the planning, delivery and reporting of these activities.
Salary: £46,000-£51,000 per annum depending on experience.
How to apply
Download the application pack from our website which includes a full job description and person specification.
The deadline for applications is 9am on Wednesday 7 May 2025.
1st Interviews: Thursday 15 May at Create’s offices
2nd Interviews: Tuesday 20 May at Create’s offices
To apply, please send a completed application form with a short email providing a telephone number where you can be contacted in confidence.
Completed application forms should be returned to Create with the job title in the subject field).
Create is committed to a policy of equal opportunities embracing diversity in all areas of activity and welcomes applications from disabled people and people of all ethnicities.
No agencies / consultancies.
The client requests no contact from agencies or media sales.
Are you a passionate and proven fundraiser looking for your next big challenge? Do you want your work to genuinely make a difference – not just today, but for generations to come? This is your chance to join a dynamic, mission-driven team and help shape the future of people and nature thriving together.
The Role
We’re looking for a talented, motivated Fundraising Officer to build and lead a new income stream. Reporting directly to the CEO and working closely with the leadership team, you’ll play a vital role in developing a fundraising strategy that supports our transformational programmes for people and planet.
This is a unique opportunity to:
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Craft compelling, high-impact funding bids to trusts, foundations, and statutory funders
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Build meaningful relationships with donors who share our mission
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Shape the future of fundraising at Bore Place – and help us grow a team around it
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Join a culture of ‘can do’, where your ideas and drive can truly flourish
You’ll Bring:
✅ A strong track record in trust/foundation fundraising
✅ Excellent bid writing and communication skills
✅ Strategic thinking and analytical abilities to deliver results
✅ A proactive, self-starting approach – ready to build something new
✅ A real passion for sustainability, education, and social change
Bonus if you have:
✨ Experience in the environmental or charitable sector
✨ Fundraising qualifications or relevant degree
Why Join Us?
This isn’t just another fundraising role. It’s your chance to be part of something meaningful – helping to build a better, more sustainable future by bringing people and nature back into balance. Plus, you’ll work in one of the most beautiful settings in Kent with a warm, collaborative team.
The client requests no contact from agencies or media sales.
Position: Fundraising Manager (Fixed-Term, 12-Month Contract, with potential to become permanent)
Location: Fully Remote
Hours: Part-time, 21 hours per week (3 days)
Salary: £30,000 - £35,000 pro rata (depending on experience)
About Us:
Parenting Mental Health is a charity dedicated to supporting parents and carers of children experiencing mental health challenges. With an annual income of approximately £300k, we are on an exciting growth journey and need a motivated and enthusiastic Fundraising Manager to help us expand and diversify our income streams to continue delivering vital support.
We are looking for an individual who has fundraising experience and who is ready to roll up their sleeves and help us build on our successes so far. You will drive initiatives forward on your own whilst working closely with our new CEO – no one day will be the same! The impact you could make will change family lives for the better.
Your Role:
As our Fundraising Manager, you will develop and implement robust fundraising for the charity growing our income through existing and new fundraising streams. One of our initial ambitions is to implement an individual giving programme as well as build community and challenge event fundraising. It’s a varied and rewarding role where you will contribute to the charity’s continued success.
Key Responsibilities:
- Trusts and Foundations: research potential funding opportunities, submit applications, and maintain relationships with existing grantors.
- Individual Giving: develop and implement an individual giving programme.
- Community Fundraising: develop and implement community fundraising initiatives to generate vital income.
- Challenge Events: develop and implement a programme of UK based events, encouraging participants to meet their fundraising targets.
- Corporate Fundraising: identify and engage corporate partners, securing financial support and managing ongoing partnerships.
- Donor Stewardship: ensure donors feel valued by sending timely acknowledgements and regular updates on the impact of their support.
- Database: help implement and maintain a new CRM system.
What We Are Looking For:
- An experienced fundraiser with a proven track record of delivering fundraising strategy and results.
- A proactive and flexible attitude, with the ability to manage a variety of tasks and deadlines.
- Strong written and verbal communication skills with a talent for building relationships.
- Attention to detail and knowledge of fundraising regulations and best practices
- Experience of digital fundraising platforms and social media campaigns and how the charity can use these to maximise income.
- A passion for the mission of Parenting Mental Health and a desire to make a positive impact: “Lived experience” desirable but not essential.
Why Join Us?
- Work for a charity that’s making a meaningful difference to the lives of families whose children are affected by mental health illness.
- Help shape and grow the fundraising strategy during an exciting phase of development.
- A part-time, fully remote role with flexible schedule, offering excellent work-life balance.
- A new role available from May 2025.
How to Apply:
If you like the sound of this role and want to join us at this exciting time, please submit your CV and a covering letter outlining your fundraising experience and motivation for applying.
Application deadline is 5 pm on Monday 5 May 2025.
Shortlisted candidates will be interviewed online in w/c 12 May 2025.
The client requests no contact from agencies or media sales.
The Children’s Literacy Charity is a specialist literacy intervention charity providing expert tuition to children from disadvantaged backgrounds, helping them to close their literacy gap and achieve their full potential.
The charity has grown significantly over recent years, delivering its high impact Literacy and Reading Lab programmes to children who need the most help to catch up with their better off peers. This includes children experiencing economic disadvantage or who may have special educational needs or have English as an additional language.
To support this growth, we have created a new role of Communications Lead to develop and implement a highly effective and targeted communications plan. Reporting directly to the CEO, you will lead on all areas of our existing communications work.
We are looking for a skilled and adaptable communications professional able to think strategically, write brilliantly, produce high quality work quickly with good attention to detail.As part of a small head office team you will also have a flexible approach to your role as needs change.
Experience of the charity and/or education sector would be a considerable advantage, but as important will be a ‘can do’, problem solving attitude and a belief in the importance of life-changing literacy.
We welcome and encourage applications from candidates with lived experience of the barriers and challenges faced by the children we support. Candidates must be able to easily travel into Central London on a minimum of one day a week; additional office days may be required at times and occasional travel out of London.
The role is initially 2 days per week but can potentially increase to 3 days as the workload evolves. As a charity we work within a tight budget but there may be potential to negotiate on salary for the right set of skills and experience.
Please apply by 5pm on Monday 28th April.
The client requests no contact from agencies or media sales.
We’re recruiting for a Development Manager!
The Mill is a small scale multi-art form venue with big ambitions. Situated in the North Oxfordshire market town of Banbury, it is the focus of cultural life as the only public arts and performance venue in the Cherwell District.
Our 237-seat theatre plays host to high quality professional theatre, dance, comedy and music productions, whilst supporting opportunities for local community arts organisations to work and perform in a professional space. Our studio facilities offer a packed creative learning and participation programme focusing on both the visual and performing arts, covering everything from jewellery making to yoga, watercolour painting to creative writing and much more in between. In addition our café/bar and gallery area offers opportunities for local artists to exhibit and sell their work. Increasingly we are working outside of our building and in partnership with a wide range of artists and organisations both in Banbury and Bicester to ensure that all in our communities can experience the evidential health and wellbeing benefits of seeing and taking part in professionally led creative and cultural activities.
Following a successful application to join Arts Council England’s National Portfolio, The Mill has been a NPO since April 2023. The successful candidate will join the organisation at an exciting time in our development, and will play a key role in enabling us to secure the funding required to fulfil our future vision:
With your support we will be a truly exemplar, vibrant, indispensable Arts Centre of which Banbury is rightly proud;
Relevant to all our communities through a diverse programme which celebrates both taking part in and seeing first class arts and entertainment experiences made possible by the capital development of fit for future facilities that match our ambition.
The Development Manager will lead on delivery of The Mill Arts Centre’s fundraising strategy, with a particular focus on establishing new income streams through relationship-based fundraising including through the prospecting and stewardship of high-net worth individuals, companies and legacies.
You will develop and implement strategies to recruit and cultivate new supporters and oversee the stewardship of current relationships with care, with a focus on building new income streams from mid and major gifts.
Post: Development Manager
Reporting to: Chief Executive
Contract: Permanent, 0.5FTE (20 hours per week – schedule to be discussed)
Salary: £35,548.80 FTE (£17,774.40)
Holidays: 22 days per year FTE (11 days pro rata at 0.5FTE) plus public holidays
Place of work: The Mill Arts Centre plus occasional offsite meetings and events
As the only dedicated arts provision in the area, our vision is to inspire creativity and enrich the lives of our communities.



The client requests no contact from agencies or media sales.
Accountable to: CEO
Location: Based/Flexible Hybrid working at: 45, The Parade, Roath, Cardiff, CF24 3AB
Hours of work: 35 hours a week
Salary: £40,000 to £42,000 dependent on experience
P03 Scale 32-35 – £41,511 – £44,711
Contract type: Permanent following a successfully identified probationary period.
Mission and Values
Voices From Care Cymru exists to improve the lives of care experienced children and young people in Wales, which we achieve by being a national independent voice that provides a national care experienced community.
Our values:
Being Young-Person Led
VFCC core principles are guided by our community of care experienced children & young people. Our Board of Trustees is split between young people/service users and key professionals, The advisory group of Care experienced children and young and staff regularly consult with children and young people on issues that are important to them.
Equality For Everyone in Care
VFCC believe that care experienced children & young people should have the same chances and opportunities as their non-care experienced peers. They should not have to face stigma, discrimination, and barriers in life because of their care experience.
Creating A Care Family
VFCC provides the opportunity for care experienced children & young people to meet, grow, learn and develop long lasting friendships.
Being Aspirational
VFCC wants care experienced children & young people to be everything that they can be. We want to inspire them and nurture their potential.
Celebrating Individuality
VFCC is a unique independent organisation, we recognise and celebrate the individuality and diversity of the children & young people that we work with. We see that the different backgrounds, experiences, and views of care experienced children & young people help us to develop as an organisation and better represent the wider care population.
Purpose of post
By instruction and in partnership with the CEO (Chief Executive Officer) the Programme Director will manage and coordinate the operational areas of VFCC based on company policies, goals, and objectives to ensure an efficient working environment and that deadlines are met. The Programme Director prioritise the target/ objectives. We are looking for an experienced Programme Director to supervise a wide range of programs. You will be responsible for the delivery and overall success of each program. You will supervise teams and inform management on progress and performance.
A successful Programme Director must have a broad knowledge of program management principles. They must have a strategic mindset as well as be able to lead and develop their subordinates.
The goal is to ensure every program will be delivered successfully and add the highest possible value to the organization
Key tasks
- The Programme Director will assist senior management in establishing the development of the organisations long-term business Plan.
- The Programme Director will ensure that the strategic aims and planning of departments budgets/objectives are in conjunction and agreed by the CEO.
- The Programme Director will be responsible for monitoring workflow, ensuring optimal productivity, performance, milestones and deadlines are met across the organization.
- The Programme Director will be responsible for managing the performance and objectives for key staff.
The Programme Director will also be responsible for:
- CRM system – lamplight.
- Fundraising – to support the fundraising strategy and monitor and produce reports.
- Assist SMT in setting goals that promote company growth which will support the strategic objectives of the organisation.
- Oversee daily activity of the team.
- Prepare budgets, schedules, and other organisational reports as needed .
- Devise evaluation strategies to monitor performance and determine and manage the need for improvements team workloads to meet goals and deadlines.
- Develop plans to increase efficiency and reduce costs
- Improve existing systems and policies
- Promote and enforce safety in the workplace
- Work closely with other departments to promote efficient optimisation.
- Execute plans designed to meet company goals by updating/monitoring policies employees and coaching.
- Updating management with detailed and accurate reports/presentations regarding budgets, and bids
- Apply change, risk and resource management principles when needed, read reports prepared by managers to monitor progress.
- Ensure program operations and activities comply to legal guidelines and internal policies.
- Knowledge of child protection/safeguarding policy/procedures and be able to act and make reports as necessary
The VFCC experience:
- To ensure that care experienced children and young people have a positive experience of VFCC.
- To ensure VFCC is a safe and supportive environment for children and young people.
- To ensure young people are signposted to further opportunities to develop their skills and experience.
- To coordinate children and young people’s meaningful involvement/participation with the governance and operations frameworks of the organisation.
Other duties:
- To work within the organisation’s policies and practice guidelines.
- To participate in supervision sessions, staff meetings, managerial meetings, and the team activities.
- To carry out any other reasonable duties as may be required by the Chief Executive Officer.
- Deputise with the Influencing Director in the absence of Chief Executive Officer.
- The Programme Director will occasionally be required to work evenings and weekends with the occasional requirement to stay away from home overnight.
Full time 37 hours, permanent position
Salary in the range £56,869 - £69,506 per annum
Based in Reading - hybrid working available (1-2 days in the office)
About us
PACT is a supportive and respectful charity where people are genuinely passionate about what we do and are at the heart of everything we can achieve together.
We change lives by building and nurturing adoptive families and empowering women, children and parents to rebuild after trauma and embrace a positive future.
Established in 1911, we are now one of the UK’s leading charities in its field dedicated to finding secure and loving families for children waiting to be adopted, continued support through therapeutic services, supporting and empowering women facing multiple disadvantages and the recovery of children affected by domestic abuse.
The role
We are looking for an experienced Head of People and Operations who is passionate about our work and who will flourish in a values-based culture founded on professionalism, positivity, innovation and a genuine desire to help others.
Reporting to the Chief Executive Officer and a member of the Senior Management team, this is a key role that leads a dedicated team responsible for ensuring that the charity has exceptional people and providing them with the necessary resources and equipment to excel in their roles and thrive.
Committed to delivering excellence, you will seek opportunities to enhance the services you and the team provide across the charity and will be a champion for people’s wellbeing and a culture of inclusion.
About you
To flourish in this role, you will need to be a confident and trusted CIPD qualified practitioner, who has significant experience of working in a generalist HR role at a senior management level. You will need excellent knowledge and practical application of employment legislation.
A skilled and considerate communicator, you will enjoy managing, motivating and coaching others as well as working collaboratively to find pragmatic solutions to issues and challenges.
Given the size of the charity and the team, you will be comfortable in a dynamic role where no day is the same; moving easily from strategic to operational tasks and ways of working.
Whilst you do not need to be an expert in offices services and facilities and IT systems and applications, a general understanding and desire to learn would be an advantage.
If this sounds like you then visit our website and apply today to join an amazing organisation and be part of something that is truly special. You will also find contact details on our website for an informal discussion about the role.
Closing date: noon, Wednesday 30 April 2025
Interview dates: Monday 12 May, Wednesday 14 May and Tuesday 20 May 2025.
Other roles you may have experience of could include: Head of Human Resources, Senior Human Resources Business Partner, Senior HR Manager, HR Consultant, Head of Operations, Head of Support Services
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Operations Officer
Location: Coram’s Fields, 93 Guilford Street, London, WC1N 1DN
Responsible to: Chief Operating Officer Salary: Up to £34,000 per annum (subject to experience)
Contract Type: Permanent Hours: 35 hours per week (includes some evening and weekend work)
Benefits: 26 days annual leave, defined contribution pension scheme, tax-free childcare scheme, café discount, employee assistance programme, cycle-to work scheme
Role Summary
Coram’s Fields is a unique charity in the heart of Bloomsbury, London. In addition to our iconic 7-acre child-friendly park, we run a variety of services and enrichment programmes to support local young people and their families, including a nursery, an after-school and holiday club, a drop-in centre for parents of under-5s, a vibrant youth centre and a sports programme. We proactively host a wide variety of community events and celebrations, and our facilities are available for private hire to generate income for the charity.
The Operations Officer role is an integral part of the central team with responsibility for procedures, systems that support the effective, efficient, and compliant running of our seven-acre site, services, park events and oversight of income streams. It is an exciting and highly collaborative role offering a fantastic opportunity to combine effective communication and organisational skills with a passion for helping young people and a desire to develop commercial and business development experience.
Main Duties and Responsibilities:
General operations, processes and systems
- You will be responsible for the oversight and continuous improvement of organisational procedures including IT, GDPR, Health and Safety, Fire Evacuation, incident management.
- You will be responsible for briefing staff across the charity in the use of these procedures and working with the Office and HR Manager to arrange training for staff where necessary.
- You will be responsible for improving existing office systems and identifying opportunities to develop new systems and processes to enable people to work more collaboratively, efficiently, and effectively.
- You will be responsible for ensuring that organisational procedures are documented and accessible on the internal SharePoint.
- You will be responsible for developing and overseeing a new volunteer infrastructure for the charity, working with teams across the organisation to deliver a consistently high-quality volunteer experience for all with standard recruitment, induction, and on-going oversight procedures.
Events and project management
- You will be responsible for coordinating and overseeing a diverse and inclusive programme of park events, making the park an interesting and vibrant place to visit, encouraging the community to gather and socialise, and generating income to support the work of the charity.
- You will have responsibility for working with internal and external stakeholders to ensure each event is well-planned, managed safely and compliantly with all regulations and laws, and executed successfully within budget.
- You will work with the CEO, COO and Buildings and Facilities Manager to support capital projects, liaising with external stakeholders, contractors and the Local Authority to ensure the effective operation of the site. Commercial Operations
- You will operationally oversee our facility-hire income (halls, sports facilities, and grounds) and be responsible for: – ensuring necessary contracts, waivers, and legal/statutory documents are completed – executing effective marketing and promotions, and creating high quality promotional content for our website and social media – regularly reviewing fees in relation to the hire of our facilities and making recommendations for changes to these – understanding and improving the utilisation of facilities – supporting the COO to develop and grow partnerships with local organisations and schools – improving the efficiency of our booking systems/processes and overall user experience
- You will be responsible for identifying new (temporary and permanent) opportunities and third party partnerships to bring new experiences, enjoyment and enrichment to local young people while also generating income for the charity.
- You will work closely with our Café Manager to grow the profile and income generated by our cafe through improved park signage and park visitor experience initiatives, and integration of the café into the hall and sports hire customer journeys.
Other
- You will be expected to undertake personal development and training where required or beneficial for the role, and to attend regular supervision and appraisal sessions.
- To undertake any task that may be request from time to time by the CEO or Board of Trustees, as may be consistent with the nature and scope of this post.
How to apply: Please submit your CV and a Cover Letter outlining how you are good fit for the role!
* We can only consider applications from candidates who submit a cover letter detailing how their experience aligns with the job criteria and how the role fits with their career goals.
Diversity and inclusion matter to us. Coram’s Fields is committed to equality, diversity, and inclusion. We welcome applications from all sections of the community, from a diverse range of backgrounds. We strive for our workforce to be representative of the communities that we serve, and we know that greater diversity will lead to even greater results for the families and children we work with.
Coram’s Fields is committed to safeguarding and protecting the welfare of all children and young people. All those applying for a role with the charity are subject to robust safeguarding checks and will need to demonstrate clearly their commitment to safeguarding. All appointments are subject to a satisfactory enhanced DBS check and all post holders are required to register with the DBS update service.
A safe space for children and young people to learn, grow and have fun since 1936.

The client requests no contact from agencies or media sales.
ABOUT THE ROLE
The Fundraising and Communications Executive is a new role and will play a pivotal part in advancing our communications and fundraising strategies. As OTR continues to grow, this position will be instrumental in expanding our online presence and ensuring we connect with a broad audience, including young people, families, professionals, and supporters of our mission. It’s an ideal opportunity for someone who is both creative and analytical, skilled in producing compelling content and using data to amplify digital impact. This role would suit someone who can take initiative, think proactively, and confidently manage projects independently – qualities that are especially important in our small, dedicated team.
You’ll work on a wide range of projects, creating engaging content that aligns with OTR’s brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community.
From a fundraising perspective, you will help drive our fundraising activities and ensure efficient administration using the newly acquired ‘Donorfy’ database. This includes leading on the stewardship of donors and community fundraisers, managing our fundraising CRM database, and working on small and medium-sized trust and grant applications. You’ll also support digital campaigns and new initiatives, to encourage sustained support for our work. You’ll directly help to secure the financial support needed to expand OTR’s services and reach more beneficiaries. In addition, you’ll analyse the performance of our digital channels – interpreting website analytics, social media metrics, and email campaign results – to provide recommendations that enhance our communications strategies and ensure ongoing impact.
This role offers the opportunity to make a meaningful impact within a supportive and passionate team. If you’re a skilled communicator driven by purpose, enjoy creating compelling digital content, building strong relationships with donors, and using data to inform creative strategies, this could be the role for you.
JOB DESCRIPTION
Job Title: Fundraising and Communications Executive
Location: Hybrid or office-based – OTR has two offices, both based in Leigh Park. PO9 3SU and PO9 5BG.
Reports to: Head of Fundraising
Contract type: Permanent
Hours: Part time (22.5 hours a week)
Salary: £13.50-£14.00 per hour
JOB PURPOSE
The Fundraising and Communications Executive will play a key role in implementing OTR’s fundraising and communications strategies. The role involves planning, creating, curating and managing high-quality digital content across our website, social media platforms and email marketing campaigns. Furthermore, you will support key areas of our fundraising strategy, including trust and grant applications, horizon scanning and ensuring excellent fundraising administration across all areas of activity.
This position is instrumental in supporting the Head of Fundraising in developing and strengthening OTR’s income streams and increasing awareness of OTR’s services through effective communications.
Specific role duties
Supporting the fundraising strategy
• Lead on OTR’s donor and community fundraiser stewardship through excellent communication and effective relationship management.
• Lead on the implementation of fundraising communications across channels.
• Responsible for small to medium size trust and grant applications, including horizon scanning
• Support the stewardship of small and medium-sized trusts and foundations including scoping, applications, reporting and funder management.
• Create engaging content and campaigns to drive income generation.
• Help build the small pool of regular donors.
Website and CRM maintenance
• Work with OTR’s Head of Fundraising, the Administration Manager and web developer to maintain, update and enhance the OTR website.
• Monitor website performance, user engagement and SEO trends, suggesting and
implementing improvements to enhance user experience and visibility.
• Lead on ensuring our CRM (Donorfy) is utilised effectively to record, monitor and report on fundraising activity and income.
Social media
• Working with the Head of Fundraising, CEO and Volunteer Coordinator and Business Support Officer, contribute to OTR’s social media presence by creating and scheduling engaging, accessible, and informative content that resonates with our audience and supports OTR’s mission.
• Monitor social media platforms to ensure timely and appropriate responses to comments and messages.
• Identify new opportunities to grow OTR’s social media reach, building awareness of our services, fundraising and outreach work.
• Regularly report on social media performance, using insights to inform future content and strategy.
• Utilise paid ads to support fundraising and training.
Email marketing
• Support the planning, creation, and delivery of OTR’s, soon to be launched, email marketing campaigns, including newsletters, fundraising initiatives and service information and signposting.
• Ensure all email communications are engaging, well-structured, and in line with OTR’s brand and tone of voice.
• Assist in the promotion of key OTR events, such as the Big Charity Bash and annual Great South Run and other special events.
• Manage and grow OTR’s email marketing lists, ensuring they are up to date and GDPR compliant.
• Track and analyse the performance of email campaigns, providing reports and insights to the Head of Fundraising.
Content creation
• Create engaging, accessible, and informative content for OTR’s digital channels, including the website, social media and email marketing.
• Develop multimedia content (for example, videos and graphics) to enhance OTR’s
communication methods and increase engagement.
• Contribute to blogs, news articles and case studies that highlight OTR’s work, impact and achievements in the sector.
Brand and tone of voice
• Ensure that all digital content aligns with OTR’s brand, tone of voice and style,
maintaining a cohesive and recognisable identity across all platforms.
• Promote OTR as the leading place to turn to for support, ensuring that our content
reflects our professionalism, reputation and expertise.
Analytics and reporting
• Use analytics tools to track the performance of OTR’s digital communications, including website traffic, email engagement and social media reach.
• Provide regular reports on digital performance to the Head of Fundraising, including insights and recommendations for improvement.
• Provide regular reports from the CRM and other online fundraising platforms to the
Head of Fundraising.
Promote
• Promote OTR as an exceptional and specialist charity.
Equality and diversity
• Promote good equality practice and play a key role in ensuring equality of opportunity in the workplace.
• Observe all relevant law relating to equality of opportunities.
• Encourage a working atmosphere where everyone is treated with dignity and respect.
Any other duties
• The post-holder will work collaboratively with all OTR trustees, staff and volunteers to provide a seamless service.
• Any other duties commensurate with the post.
PERSON SPECIFICATION
Knowledge, training and qualifications
Essential
• Understanding of charitable organisations.
• Understanding of principles of communications, marketing and fundraising.
Desirable
• Understanding of issues facing families in Havant and South East Hampshire.
Experience
Essential
• Experience of working in a communications or marketing role.
• Experience in planning, creating, and managing digital content across websites, social media, and email marketing.
• Experience in developing and managing content using online platforms including JustGiving, Mailchimp and Canva.
• Experience of managing a diverse workload in a busy environment.
Desirable
• Experience in utilising a CRM database to improve administrative systems.
• Experience in creating multimedia content, such as graphics and videos, to enhance digital communications.
• Experience in supporting fundraising initiatives, including donor stewardship and relationship management.
• Proficiency in using analytics tools (e.g. Google Analytics and social media insights) to monitor and report on digital communication performance.
• Experience in upholding and applying brand guidelines in various forms of content.
• Experience in communicating expert information/advice to wider audiences.
Skills
Essential
• Strong writing and editing skills with a focus on creating engaging, accessible, and audience specific content.
• Exceptional customer service skills with proven ability to respond appropriately and effectively to enquiries on the phone, on social media, and by email.
• Strong time and project management skills.
• Excellent verbal and written communication skills with the ability to build effective relationships and to be impactful with people of varying levels and experience.
• A flexible, pro-active approach to work including the ability to work to deadlines, plan, prioritise and manage own workload.
• Strong interpersonal skills.
• Ability to work autonomously and demonstrate initiative.
• A team player committed to working collaboratively to achieve results.
• Ability to use Microsoft Office Packages including SharePoint, Word, Excel, PowerPoint, Outlook and the internet.
• Ability to learn and better utilise IT systems.
• Ability to deal with sensitive information with discretion and to always maintain confidentiality.
Other requirements
• A commitment to treating your colleagues fairly, consistently and with respect (Essential)
• An interest in and understanding of OTR’s mission and strategy (Essential)
• Resilient, creative, determined and hard working (Essential)
WHAT WE OFFER YOU
We will provide a laptop, and other necessary IT equipment to facilitate hybrid and home working.
As an employee, you will receive the following benefit package:
• Generous annual leave entitlement including bank holidays
• Flexible start and finish times between core hours of 8am and 6pm
• Flexible hours to take time off for medical appointments and caring responsibilities
• Hybrid working
• 3% employer pension contribution if eligible
• Paid sick leave
To apply
Please submit a full CV (accounting for all gaps in employment - for Safer Recruitment).and a covering letter detailing all of the below:
- why you believe you are right for this role.
- why you wish to work at OTR.
- detailing your experience in all ‘essential’ criteria of the person specification
Registered charity number 1064275
Limited company 3333729
Funded by the National Lottery Community Fund
Supporting young people’s mental health to fulfil their potential for a brighter future
The client requests no contact from agencies or media sales.