Chief Executive Jobs in Finchley, Greater London

JOB TITLE:                     Fundraising Retention Lead 

SALARY:                  £30,000 pa - £40,000 pa (FTE)  depending on skills and experience, (working 2 days per week with

                                    Wednesday as a working day, pro rata salary £12,000 pa - £16,000 pa)            

LONDON:                      Home Working/London Office                          

HOURS OF WORK:      Part-time 14 hours per week

REPORTING TO:          Head of Fundraising

Are you passionate about nurturing lasting relationships with supporters? Join Premier as the Fundraising Retention Lead!

Premier, Europe’s leading Christian Media organisation, is at an exciting juncture in our journey. In this pivotal role, you'll be responsible for spearheading strategies that not only retain but deeply engage our donors. Through heartfelt communication and impactful storytelling, you'll communicate the significant difference our donors' support makes, ensuring they feel deeply connected and valued by Premier. Your efforts will directly contribute to sustaining and advancing Premier’s mission, to help people encounter God through media. 

Role Overview

• Lead and implement Premier’s comprehensive donor retention strategy, crafting communication that supports long-term donor engagement.

• Ensure all first-time donors receive immediate, heartfelt acknowledgment, fostering a strong initial connection.

• Plan the reactivation journey for lapsed Direct Debit donors, analysing and enhancing the conversion rate of such campaigns.

• Create bespoke communication plans through personalized updates, including exclusive insights and messages from the CEO.

• Oversee fundraising content for Premier’s quarterly supporter publication and liaise with external agencies to produce impactful donor retention materials.

• Utilise retention metrics to refine strategies and recommendations for Premier’s broader fundraising efforts.

Why Join Premier?

• We offer competitive salary

• Hybrid work

• Additional leave on your birthday

• Extra annual leave in addition to statutory

• Competitive sickness absence pay scheme

• Life Assurance scheme

• Employee Assistance with online GP scheme 

• Working from home equipment allowance

• Eye care scheme 

• Enhanced Maternity and Paternity leave pay 

In addition to competitive pay and benefits, Premier offers:

• Great place to work, with people that support, encourage and look out for one another. You will love coming into work, both in person and virtually.

• Mission-driven work where you make a tangible impact by contributing to a mission that reaches millions worldwide.

• Dynamic team culture with supportive, creative, and passionate team that values innovation and collaboration.

Please note that the nature and/or context of the role mean that an occupational requirement applies for the postholder to be Christian.

Ready to make a lasting Impact? Apply now!

Salary: Circa £80,000 per annum (depending on experience)
Hours: Full-time with hybrid working arrangement; flexible working options available (minimum 4 days per week with at least 40% spent in the office).
Location: Hybrid working, blending home working with our locations in Chelsea or Harefield Hospital, with a minimum of 40% time spent in the office.

Are you a strategic fundraising leader with a passion for building relationships and developing marketing activities? Do you have a proven track record in driving income growth through creating transformational appeals, products and propositions for long-standing and new supporters? If so, you could be the perfect fit for our Director of Fundraising & Marketing role.

As the Director of Fundraising & Marketing, you will play a pivotal role in ensuring the effective management of the charity’s fundraising and marketing activities. Reporting directly to our CEO, you will work closely with the senior leadership team, trustees, hospital partners, and other key stakeholders to align our fundraising and marketing strategies with our mission to support those affected by heart and lung diseases.

Key Responsibilities:Strategic Fundraising Leadership: Develop and execute a comprehensive fundraising strategy to grow income year-on-year, focusing on high-value fundraising, community fundraising, individual giving, and legacies. Lead the development of transformational appeals, products, and propositions for our audiences.
High-value fundraising and income generation: Proactively engage, acquire, steward and retain corporate partners, philanthropists, and trusts to unlock financial support, meet our ambitious income targets, and drive awareness of our work.
Marketing and Communications: Develop a marketing strategy that increases the charity’s visibility and builds brand reputation. Oversee all communications channels, including digital and social media. Oversee the development of the charity’s brand narrative, identity and positioning.
Team Management: Lead the fundraising and marketing teams, ensuring workloads are managed, and a high standard of support is provided across the charity.
Senior Leadership Contribution: Contribute to the charity’s strategic direction, working with our Board of trustees and playing an active role in organisational development and decision-making.

A Summary of What We’re Looking For:

- An experienced strategic fundraising leader with their own proven track record of securing six- and seven-figure gifts
- Significant experience in the development of appeals and fundraising propositions, including engagement partnerships.
- Proven experience of leading continuous improvement in relation to Major Appeals operations, with relevant experience and networks within high value and philanthropic fundraising.
- Strong leadership skills with experience of effectively managing high-performing fundraising teams.
- Excellent communication and relationship-building skills with the ability to engage a wide range of stakeholders.

The ideal candidate will also have worked within a healthcare charity context, and have experience leading the marketing & communications functions, including both brand development & management, and communication campaigns.

About Us:
Royal Brompton & Harefield Hospitals Charity is dedicated to improving the lives of people with serious heart and lung disease. We fund life-changing research, upgrade equipment, and enhance the hospital environment to improve patient care. Our committed team is passionate about driving change and making a real difference.

Application Process:
Interested candidates should download the full job description and person specification (see the box on the top right of the screen). We will be using anonymised CV technology for this role, which will anonymise key data like name, address, and education background at the first screening stage. You should carefully answer the application questions, providing a full and thorough answer to questions about your suitability and interest in the role and charity, so we can properly assess your application.

If using AI tools for your application – please ensure this is only done to enhance your own work so we can still see the ‘real you’ and understand your personal skills and experiences.

Closing Date: 9am, Monday 11th November 2024.

Successfully shortlisted candidates will be contacted for an initial screening phone conversation with our Recruitment Partner (either during the application window or within 7 days of the closing date). Successful candidates will then be invited to first-round interviews approximately the week commencing 25th November 2024. Final interviews will take place in early December, and will involve a prepared task. Interview topics will be shared in advance wherever possible.

REF-217 592

We are recruiting a Programmes Officer to work across projects in our Sector Support programme, working closely with a Senior Programmes Manager.

This is an opportunity for you to use your excellent organisational skills to coordinate programme events, build relationships with funded partners, and maintain good records across our systems. You will support the efficient delivery of our programmes and sector support initiatives for organisations who work on the frontline of social welfare legal advice.

Working in an energetic, friendly and busy team, you will be able to make a significant and positive contribution from the start. We are a small organisation making huge strides in our mission to make access to justice available to more people in need.

You will have a passion for social justice and enjoy utilising your strong communication skills to support programmes and initiatives that strengthen the advice sector.

Overview of post

• To organise and develop the London Specialist Advice Forum with the Senior Programme Manager.
• To identify emerging issues that affect forum members and liaise with the forum members, the steering group, and external legal and non-legal organisations to discuss potential solutions.
• To identify and report pilot projects that emerge from needs identified through forum members.
• To identify emerging issues that affect specialist legal advice providers and support relationships with the key external strategic and policy organisations to raise these issues.
• To ensure that the work of funded partners is communicated to a broad audience through generating content for newsletters, our web site and online presence.
• To provide support to the Sector Support and Grants team in the running and development of other sector support schemes such as money saving initiatives, funding programmes, and others.
• To assist with the recruitment and management of volunteers.

Benefits

• 25 days of annual leave, increasing to a maximum of 31 days with the numbers of years in the organisation (pro-rata for part time) plus bank holidays (pro-rata for part time)
• Hybrid working
• Flexible working options
• Employee Assistance Programme
• Contribution to pension scheme
• Continuing personal development opportunities
• Enhanced maternity/adoption and paternity leave pay

Leadership and Governance Officer (Maternity Cover)

Salary: £41,852 p.a. (Inc London Weighting)  

Hours of work: Full time/35 hours per week  

Contract: 12 months – Maternity Cover

Location: London Office/ Hybrid  

Job Profile 

The leadership and Governance Officer is a key role that enables CAFOD’s Leadership (the Executive Team) and Governance (the Board of trustees) teams to fulfil their remits well through sound administration, organisation, and relationship-building skills. 

The post sits at the centre of CAFOD and will have a broad overview of key issues affecting CAFOD’s work and the management mechanisms in place to address them.  The post holder will have proven experience in providing sound administrative and organisational support at a board/senior management level. This includes excellent communication and interpersonal skills with an ability to interact across different cultural settings. They will have experience in setting meeting agendas, following up on key actions and experience in forward planning with excellent project management skills to support the Board of Trustees. 

The post holder will ensure: 

• That the governance of meetings and functions in CAFOD (Board of Trustees and relevant committees) are well planned, effective and documented transparently. 

• That governance reporting requirements are fulfilled to a high quality and in a timely fashion. This includes minute-taking, serious incident reporting and follow-up actions. 

• That they keep abreast of changes in the governance environment and ensure CAFOD is following charity commission regulations appropriately, engaging with relevant Directors accordingly. 

• That key stakeholders receive a high-quality service from the small Directorate team. This includes CAFOD colleagues and supporters, Trustees, Catholic Church officials and members of the public. 

The role is part of the Governance Team, which has a broad, cross-organisational remit, working closely with CAFOD’s Directors.  

The post holder will also manage the Leadership and Governance Assistant who provides direct support to CAFOD’s Executive Director and Executive Team. Line management of this post holder is provided by the Executive Director.

Key Responsibilities 

Ensuring effective Governance (60%) 

• Acting as Secretary to the Trustees and Committees, ensuring that the annual meeting cycle (Governance Calendar) is followed, records of meetings are kept and that external submissions (e.g. the annual report, serious incidents, and other reporting) take place in a timely manner. 

• Ensuring Trustee and Trustee committee meetings are well-planned (dates, papers, agendas, attendance, etc.) and well-run (including guidance for Chair, minuting, follow-up, action tracking, etc) and that follow up actions are monitored and undertaken.

• Liaise with Trustees on governance matters, including due diligence requests, and events, planning a schedule of Trustee travel to international programmes. 

• Overseeing the recruitment and induction of trustees to CAFOD’s Board and coordinating their on-going training and development in conjunction with the Governance Lead Trustee. 

• Manage the policy review processes and document management with support from the Leadership and Governance Assistant. 

• Ensuring relevant policies come to the Board of Trustees for review in line with the schedule of reporting as outlined in the Governance Calendar. The meeting calendar dates are reviewed on an annual basis in October (so next review is October 2025). 

• To be responsible for CAFOD Trustee’s Annual Report being produced in a timely and accurate way, commissioning a consultant. 

• Liaising with the Executive Members regarding governance matters ensuring that they are able to provide relevant and accessible information in a timely manner. 

• Assist with the communication of CAFOD’s governance work with key donors, supporters and other stakeholders. 

• Working with the Governance Lead Trustee to implement any necessary improvements in CAFOD’s governance mechanisms.   

Ensuring the effective running of the Executive Team (25%)  

• Providing strategic guidance on governance issues and support to CAFOD’s Trustees and Leadership Team. 

• Managing the Governance and Leadership assistant to ensure that Executive Team meetings are well-planned (dates, papers, agendas, attendance, etc.) and well-run (including minuting, follow-up, action tracking, etc.). 

• Having a broad oversight of all critical projects and support the team to deliver its objectives on time and to budget. 

• Brief the Executive Team on matters arising as needed especially governance. 

• Process organisational grants and memberships. 

• Alongside the Governance and Leadership Assistant, maintain an overview of CAFOD’s key contacts and relationships with the Catholic Church 

Support to the Director (15%) 

• Working closely with the Executive Director in planning trustee board meetings, following up on necessary actions and ensuring that papers and other necessary information are well produced, accurate and timely. 

• When the Governance and Leadership assistant is absent, to manage the diary of the Executive Director. This includes broad insights to plan effective use of their time, including sufficient time to follow up on actions and to prepare for internal and external commitments. 

• Provide support on Budget monitoring for the team with input from the Executive Director and L&G assistant. 

• When required monitoring the ED inbox, ensuring that requests are followed up and that communications are drafted and signed off, as necessary. 

• Forward planning and ensure coordination of travel. 

• Prepare briefings and presentations for the ED when required. 

People Management 

Lead, manage, develop and support the Leadership and Governance Assistant by championing CAFOD’s purpose and values through building strong and safe working relationships, setting SMART objectives and conducting performance reviews, and nurturing staff career development.  Encouraging collaborative ways of working and aiding staff to be adaptable to change whilst engaging with the external and internal context.    

Safeguarding 

All CAFOD staff share the responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities. 

Person specification 

Understanding our context – awareness of and sympathy with CAFOD as an agency of the Catholic Bishops Conference and a commitment to international development. 

Working together – a team player who is able to get the best out of others; communicating well across cultures and levels; seeking to understand where and how problems arise and finding solutions. 

Resources – careful stewardship towards resources, always cognisant of CAFOD as a Charity; ability to prioritise and use my (and others’) time well and respectfully. 

Results – seeking feedback and continuous improvement; awareness of own development needs and taking responsibility to act on them. 

Job specific competencies 

• Experience in setting meeting agendas to make the best use of time and achieve objectives, follow up and results. 

• Experience of forward planning and ability to take a project management approach: bringing in the right people and using their contributions well. 

• Good understanding of charity governance requirements 

• Communication and interpersonal skills that enable the person to interact across different cultural settings. 

• The ability to process complex information and compose accurate minutes. 

• Collating the necessary paperwork for Trustees whilst exercising meticulous attention to detail 

• Ability to manage and organize a complex work pattern, managing competing priorities and dealing with senior-level stakeholders. 

• Ability to work with discretion and confidentiality. 

  

Desirable 

• Experience of working with/in a catholic church/NGO setting. 

• Being able to work in Spanish, French or Portuguese. 

• Experience in line managing others. 

• Experience in managing budgets. 

• Trustee experience.   

CAFOD is committed to being an anti-racist organisation and we are keen to increase the diversity of our teams. We are particularly keen to seek out applications from people of Black, Asian and Minority Ethnic backgrounds. 

There's room for everyone: Catholics and non-Catholics; people of all faiths and none. We employ people in all corners of the world, of all ages and ethnicities. The result? A friendly and open-minded organisation. 

Safeguarding for Children and Vulnerable Adults 

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.

SCIE Vision

We are committed to building a society which enables people who draw on social care to live fulfilling lives.

At the SCIE, we are driven by our values:

· Progressive – always learning and developing.

· Inclusive – working together for equality, diversity, and fairness.

· Credible – evidence-based, robust, and reliable.

· Transparent – open and honest.

The role:

A great opportunity for you to join our small friendly team and make a real difference to people’s lives by:

· Ensuring that SCIE’s evidence, drawn from research and people’s lived experiences, influences social care policy and practice.

· Developing and delivering influencing strategies, drafting policy papers and legislative briefings, and managing relationships with various stakeholders and key partners.

· Growing SCIE’s profile as an influential, informed, and powerful voice in the social care sector.

· Positioning SCIE to work as a partner to government, responding independently to new government policy, supporting and advising on a range of national policy programmes, initiatives, and influencing guidance and practice.

· Producing high-quality research and evaluations demonstrating what works and makes a difference in social care, promoting evidence-based good practice.

What we are looking for:

· Knowledge of the policy and political landscape developed from previous experience working in a policy or public affairs role, either in government, the civil service, charities, or non-governmental organisations.

· Proven experience developing and delivering public affairs strategies and leading influencing activities.

· Proven experience producing policy papers and applying policy research skills, such as evidence gathering, analysis and reporting.

· Proven experience as a strategic and analytic thinker who can influence policymakers with persuasive arguments, policy ideas and campaigns.

· Proven ability to manage a wide range of internal and external stakeholder relationships, including at senior levels, and to engage with people with diverse viewpoints and backgrounds.

 

What we offer in return.

We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service.

If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.

The Maypole Project is in an exciting phase of development. 

This role needs to ensure that the Maypole Model of therapeutic support is delivered effectively, with maintained high-quality standards and associated appropriate resource levels.  Working to The Maypole Project vision of availability of our therapies to everyone who needs it reaching across the UK through appropriate outreach. 

Helping the team to achieve to our mutually developed strategic plan for growth in these key areas: service uptake, service provision, quality and resourcing.  While also raising the profile of Maypole Project Model of support.

Ensuring standardised ways of recording data and disseminating the impact of our services in communications to a range of stakeholders including for contracts/grants as well as for key supporters and internally the Board and staff team.

• Advocate and network:
  • Aiming to promote the services of the Maypole Project and our unique model of support: 
  • Arrange and provide connections and talks with a range of audiences with a plan together with our Head of Development. 
  • Through this creating potential connections for future contracts for The Maypole Project services and/or engagement in sponsorship of our work. 

There are over 900,000 people with dementia in the UK. This will increase to over one million by 2025 and 1.6 million by 2040.

Dementia UK is the specialist dementia nurse charity. Our nurses, called Admiral Nurses – who we continually develop – provide life-changing support for families affected by all forms of dementia, including Alzheimer’s disease.

Over the last four years we have increased what we can deliver for families living with the effects of dementia by significantly expanding our clinical services, increasing our income and our national awareness.

Deputy Director of Finance and Governance

Dementia UK

Circa £86,000 per annum

Hybrid: London/Remote working – with an expectation to be in the London office two days per week

Following a period of successful growth of the organisation, we are looking at transforming the way we do things including investment in our people, technology and infrastructure to best meet the changing needs of the people we help.

Accordingly, we need to grow our team in the Finance and Corporate Services Directorate and now seek a talented individual to join us as Deputy Director, Finance and Governance to drive excellence within these areas.

Leading a team of finance and governance professionals, you will support the Director of Finance and Corporate Services in delivering and maintaining reliable and accurate financial reporting across and for the Charity and leading on key finance projects.  You will also be responsible for creating and maintaining a proportionate and appropriate risk and governance framework for the Charity.

We are seeking:

• A values driven, financially qualified leader
• A strategic thinker, with experience of developing and implementing financial strategy and financial planning in a senior role
• A collaborative and supportive leader, who enjoys developing others and working closely with colleagues

Dementia UK is committed to achieve greater diversity in its Executive Team and Board and welcomes applications regardless of sex, gender, race, age, sexuality, belief or disability.

For further information and to apply to this role, please click 'Apply via Website' to be redirected to the dedicated microsite.

Closing date: 18th November 2024

Interviews with Prospectus: 19th & 20th November 2024

Interviews with Dementia UK: 28th November 2024

Director of Supporter Fundraising
Reference: SEP20249533
Location: Flexible in UK
Salary: £85,000 Per Annum
Benefits: Pension scheme (7%), Life Assurance scheme, 26 days' annual leave (plus bank holidays)

The RSPB, Europe’s leading nature conservation NGO, is seeking a Director of Supporter Fundraising to lead the charity’s work in recruiting and stewarding the next generation of individual supporters to help address the nature and climate emergency.

The Royal Society for the Protection of Birds (RSPB) is a charity for the conservation of birds and nature, bringing people together who love birds and other wildlife, and who want to take action to restore the health and diversity of the natural world. The charity now manages and protects 160,000 hectares of land across the four countries of the UK.

Public support has been at the centre of RSPB’s work since its foundation as a campaigning organisation in 1889. With 1.1 million current members contributing over £95m to the charity’s cause in 2024, the RSPB has set itself a bold ambition to increase supporter numbers and net income from this core area.

Working closely with the Executive Director for Income and Conservation Investment and other senior stakeholders across RSPB, the Director of Supporter Fundraising will ensure that the organisation maintains and increases its income in membership, individual giving, legacies, in memoriam and community fundraising. The role will be responsible for a large team working to develop new strategies and to engage and grow a diverse supporter base, enabling the charity to inspire long-term support and active engagement with their work.

The ideal candidate will have a proven track record in growing a large and complex individual giving or subscription programme across multiple products and channels. They will also have demonstrable experience of leading successful organisational transformation to create long-term value, as well as of leading projects within a complex stakeholder or matrix management environment. Significant experience in individual supporter fundraising or consumer marketing through direct marketing techniques will be essential.

As a leader, the successful candidate will have strong collaboration skills with the ability to inspire, develop and motivate teams to achieve challenging goals in a variety of contexts. They will also be able to use their networking and interpersonal skills to build excellent internal and external relationships and must be able to thrive in a fast-paced, high-performing environment. Finally, they will have a commitment to the values and vision of RSPB and to mobilising support for a thriving natural world.

Closing date: 09:00, Wednesday 6th November 2024
Please note: we will be longlisting throughout the campaign so please do apply early to register your interest.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our recruitment partner's website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

The Head of Finance is a pivotal role for the Trust, providing leadership in financial management and planning. You’ll also play a leading role in strategy and policy setting as part of the Senior Management Team and will lead a small team of staff and volunteers. You will work closely with our Honorary Treasurer, leading the Trust’s Finance & Resources Committee for the executive team. Ideally you will have experience in charity financial management.

You will be responsible for delivering the accounting and controls and the budgeting, forecasting, planning and analysis for the business. This role will have significant interaction with non-finance staff providing support and guidance.

We are looking for a qualified accountant with 5+ years PQE, who will lead the Finance Team. You will combine this with a positive and innovative attitude, constantly looking to improve performance and support our teams across the Trust. This a perfect role for someone who is excited by an opportunity to have the autonomy and breadth of role and to work with a team of staff and volunteers committed to nature’s recovery.

We are looking for a leader with a high technical knowledge and who is solutions-focussed and who has the desire and ability to inspire and guide colleagues across the Trust.

This role is for someone who wants to have a positive impact on the natural world and help drive the Trust forward.  If you feel you have the knowledge and experience we need and would like to be part of a team of staff and volunteers who care passionately about the future of wildlife, please do apply.

You can find a lot more information about the role in the Recruitment Pack, including details of our benefits package, and information on how to apply.

The deadline for applications is 9am on Friday 8 November.

Do you want to support people with mental health issues?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Job title: Mental Health Support Administrator
Reference number: 243
Salary: £23,478 per annum FTE (depending on skills and experience - inclusive of Outer London Weighting [OLW]).
Contracted hours: 30 hours per week -Tuesday to Friday 9am – 5pm
Contract length: Permanent
Working base: Borehamwood Wellbeing Centre (Occasional travel to Watford)
Reports to: Admin Team Lead

We have a vacancy for a Mental Health Support Administrator to join our team.

Hertfordshire Mind Network is the largest charitable provider of mental health services in Hertfordshire, in terms of the number of people supported and range of services offered. We have a presence in all of the county's 10 districts, with established Wellbeing Centres across the county. Our services are available to all residents in Hertfordshire over the age of 18, and we offer dedicated services and outreach for 5-18 year olds. We provide services and support to approximately 10,000 people experiencing mental ill health each year.

Purpose of Post

As a Mental Health Support Administrator, you will be responsible for ensuring a smooth process for people contacting Hertfordshire Mind (HMN) from initial contact to service provision and provide advice, information and emotional support to service users.

Key responsibilities

• To be the first point of contact and provide advice and information to HMN callers via telephone, email and in person
• To provide emotional support to people contacting HMN by telephone or in person who are experiencing emotional distress and to ensure smooth referrals into the Daylight service for clients who are in crisis and require short-term crisis resolution
• To complete and process referral forms, liaising with Service Users and colleagues 
• To accurately record client information onto the database.
• To support the smooth running of the Wellbeing Centres 
• To undertake admin duties for the Wellbeing Centre, including the distribution of mail, maintaining office supplies, and responding to internal/external e-mails
• To ensure the reception area is tidy and leaflet displays are replenished to include up to date information
• To maintain the notice boards with relevant and up to date information
• To work in line with standardised administrative systems across HMN, to maintain the general running and efficiency of the office and consistency with the other HMN offices 
• To undertake training as required and to maintain policies and procedures
• To undertake other duties as may be reasonably determined by the Head of Services or CEO.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date: Thursday 21st November 2024.
Interviews will be held on a rolling basis.
Please note we may close the advert early if sufficient applications are received.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

We are delighted to have been accredited as a Living Wage Employer.

No agencies please.

Ukie is the trade association that represents and supports the UK’s thriving video game and interactive entertainment industry. Our small team supports a membership of nearly 700 leading businesses, helping them as they create some of the world’s most exciting games.  Our membership includes cutting-edge companies working across the interactive entertainment industry from Sony PlayStation, Electronic Arts and Microsoft to Improbable, Space Ape and Jagex. 

With a changing political environment and new Government there are several significant issues for the sector to navigate including online safety, the use of AI, long term skills and training challenges, and how to maintain the sector as an engine of growth in the UKs creative industries. We are offering an exciting opportunity for an ambitious, bright and determined policy and public affairs professional to join our team and shape how we engage Government and other external stakeholders on behalf of our members.

Increasingly we are working beyond the games and interactive entertainment industry, working on a cross sectoral basis with partners in the creative and tech industries. We also work with other relevant trade associations on an international level to share best practice and ensure we are able to react to and shape policy on a global basis.

About you
This role his is an ideal role for an ambitious, self-motivated individual who thrives in a small but dedicated team environment and who wants to develop their knowledge of policy making, engagement and campaigns at a trade body with a national profile.

Ideally you will bring:

• The ability to work accurately with a good eye for detail
• The ability to manage and meet deadlines and competing priorities
• The ability to work with a range of internal and external stakeholders with varied priorities
• A willingness to learn and develop specialist policy knowledge and how it affects the video games sector
• Excellent writing skills and the ability to condense complex policy areas into understandable briefings for stakeholders
• Good political acumen and the ability to spot trends and opportunities for engagement for Ukie and its members

What you’ll be doing

• The post holder will help advance Ukie’s policy work on aspects of UK and international policy impacting the games and interactive entertainment industry through:
• Monitoring policy changes and providing in-depth policy analysis, research, and reports for internal stakeholders.
• Relationship building and engagement with Ukie members and wider sector stakeholders, including attendance at internal and external stakeholder meetings and coalition industry groups.
• Support the Senior Policy Manager in research for Ukie’s external consultation responses, co-ordinating with members and facilitating internal forums for discussions on particular issues.
• Support in organising events and engagement with policy makers within Whitehall, Westminster, the Devolved Governments and with regional, combined and local authorities as well as with our global partners in the EU, US and further afield. 
• Assisting the policy and research teams with major public affairs projects and campaigns according to the UKIEs internal strategy and drawing on Ukie’s internal data and external partners where appropriate.
• Supporting and promoting Ukie at external political meetings, including our bi-annual Westminster Games Week.
• Support in raising the profile of Ukie and its significant policy priorities through external communications in partnership with the Ukie campaigns team, and through public scrutiny such as the use of written parliamentary questions.
• Acting as the lead point of contact for the APPG on Video Games and Esports to which Ukie acts as the secretariat and taking responsibility for liaising with its members.
• Lead on external policy communications such as the Ukie Policy Byte, the bi-weekly political newsletter, with support from Senior Policy Manager and Head of Policy where necessary.
• Be responsible for the team administration of internal stakeholder meetings, including sending out invites, taking minutes and preparing relevant material as well as maintaining up to date email lists of all stakeholders.

Relationship Management

• Develop and maintain relationships with games industry member businesses and a wide range of external bodies; including partner organisations, government officials and other trade bodies.
• Support the Senior Policy Manager and Head of Policy in the management of Ukie’s internal stakeholder groups – including Ukie’s policy group and its various working sub groups.
• Maintain stakeholder engagement trackers and act as a point of contact for external engagement with Parliamentarians, regional politicians and their offices.
• Support the Head of Policy and Chief Executive in any external engagements.
• Support the policy team and wider Senior Management team with other reasonable tasks as required

 Qualifications and experience required for this role 

Qualified by experience. You don’t need to hold a degree to apply for this role, but experience of working in a policy facing role, public affairs agency or regulatory environment would be advantageous. On-the-job training will be provided via Ukie or external providers where appropriate.

Hours of Work 

• Monday to Friday – 9.00am to 5.30pm
• Expectation that some evening and weekend work may be required to attend or run Ukie events as the business requires. 

This role profile is not exhaustive; working as part of a small and dynamic team, there will be an opportunity to tailor the role to your interests and ambitions in agreement with the Senior Policy and Public Affairs Manager and Head of Policy and Public Affairs.

There is also the expectation that you will be flexible to help the wider organisation and its other teams in accordance with its strategic priorities where necessary, as directed by the Head of Policy or Chief Executive where appropriate.

Company: Royal Statistical Society
Salary: £60-65k

Line manager: Chief Executive Officer (CEO) 

Line management responsibility: Head of standards and corporate relations (and 3 reports), Member support manager, Volunteering opportunities manager 

Term: Permanent, full time 

Background:

Our vision is a world where data is at the heart of understanding and decision-making

Founded in 1834, the Royal Statistical Society (RSS) is one of the world’s leading organisations advocating for the importance of statistics and data. We’re a professional body for all statisticians and data scientists – wherever they may live. 

We have more than 12,000 individual members in the UK and worldwide. As a charity, we advocate for the key role of statistics and data in society and work to ensure that policy formulation and decision-making are informed by evidence for the public good. Members work with RSS staff to support areas such as policy development, education, training, statistical communication, and statistical literacy.

The Director of Professional Services is responsible for our professional affairs activities, overseeing the creation, maintenance and application of relevant standards through our professional affairs committee, and certification and accreditation schemes. They are also responsible for member recruitment and management, ensuring we continue to attract new RSS members and partners, and that their needs are met. They also oversee a range of activities that engage RSS members (including groups that bring members together on a topic or geographical basis, RSS honours and awards, and our volunteering opportunities), securing both our impact on society and member retention. 

Informed by an in-depth understanding of the needs of members and prospective members, the Director manages these activities strategically across the organisation, bringing relevant staff together within small teams working on defined goals that support our objectives, foster a sense of value and community for all members and ultimately lead to the growth in membership and impact of the Society. 

Pension and benefits: Our defined contribution pension scheme can be joined after three months in post. Your contributions of up to 8% of salary will be double matched by the Society (making a maximum contribution by the Society of 16%). A training budget, season ticket loan, cycle to work scheme and employee assistance programme are also available.

Location: The RSS office is in central London and currently open twice a week. We offer flexible working arrangements and office attendance is encouraged but not mandatory depending on the role. In person attendance for certain meetings is required (including all staff/team meetings and governance/committee meetings that take place in person). Limited travel within the UK and internationally may be required. 
 

Working hours: 35 per week full-time. Applications for job shares, part-time and flexible working will also be considered.

Holidays: 25 days per annum, plus bank holidays and an additional close down between Christmas and New Year. 

Probation: This post is subject to a six-month probation period. 

Key responsibilities: 

Understanding needs and the changing external environment 

• Develop an understanding of the preferences and needs of statisticians and data professionals, and others interested in data and statistics, to evolve our value proposition and align member benefits to those preferences and needs 
• Undertake research to identify new target audiences for membership 
• Monitor and respond to developments and emerging trends in charities, membership organisations and other learned societies, and in statistics/data science/AI to ensure that our membership offering remains timely and relevant 
• Plan and deliver membership surveys and oversee the collection and management of member data 
• Provide robust analysis of member behaviours to forecast future renewal patterns to inform financial planning 

Development of strategies and plans 

• Drawing input from across the organisation, develop strategies for membership recruitment, management, engagement, retention and professional affairs that support the organisation’s objectives and foster a sense of value and community for all members  Lead the creation and delivery of fully costed programme plans for member recruitment, management, engagement and retention that align with key strategic goals  Support the development of wider strategies and plans across the organisation 

Programme management and delivery 

• Deliver programmes of benefits, products and services which meet the needs of members and attract non-members  Monitor and report on progress and performance against targets and plans  Manage projects, including the establishment of new benefits, products and services, ensuring that quality work is delivered on time  Work with colleagues to identify and develop promotion, sponsorship and other funding opportunities, and support colleagues in sales meetings with potential sponsors and funders  Continually assess and improve processes and oversee the development and maintenance of standard operating procedures 

Interfaces with other teams and groups 

• Convene and lead cross-RSS groups to develop, share and review plans and activities and identify opportunities for synergy and collaboration  Work with heads and other teams across the organisation to support related objectives  Work with staff responsible for business development to capitalise on development opportunities  Identify relevant experts within the RSS membership and engage them in programmes, formalising a network of volunteers and providing them with support and advice  Collaborate with RSS volunteers, staff and external providers to ensure the delivery of projects and outputs to agreed deadlines  Select, lead and manage contractors and third-party organisations to support programme deliverables 

Leadership and management 

• Bring relevant staff together within small teams working across the organization on defined goals that support our objectives  Play an active role in the RSS Senior Management Team, providing leadership, and strategic insight for the organisation as a whole, and work together effectively in setting and achieving the Society’s goals  Contribute to decision-making regarding the strategic direction and financial management of the Society  Oversee budgets and meet income targets for individual programmes  Negotiate with suppliers to deliver value for money  Line manage staff 

Other 

• Represent and promote the Society to relevant external bodies and groups Other project work or tasks as reasonably required by the Chief Executive or Executive Committee 

Person specification: 

Essential 

• Educated to degree level or equivalent  Senior leadership experience  Significant experience developing strategies and plans, preferably within a membership organisation  Experience using data and evidence to develop value propositions and align services with needs  Significant experience of programme and project management and operational delivery  Excellent organisational skills and an ability to identify and respond to changing priorities  Ability to accurately assess project needs or problems, make sound decisions and develop effective solutions Ability to plan, organise, prioritise and delegate work to ensure completion to time and budget  Experience of negotiation and influencing  Experience leading and managing staff and contractors  Ability to develop relationships and communicate with a wide range of people  Ability to structure information and present ideas and concepts clearly and concisely, particularly in written form  Strong interpersonal skills; ability to persuade, inspire, influence, and achieve results through others  Ability to establish and develop an extensive network of external contacts  Strong numeracy skills, and the ability to produce, monitor and assess estimates/costs and work within budget  Experience leading a small team and employing flexibility and imagination to achieve short-term and long-term business objectives  Experiencing tendering for work and managing external contractors  Ability to make sound commercial decisions and identify commercially viable/profitable projects  Collaborative team worker – works with colleagues to achieve strategic and operational objectives  Ability to work effectively and achieve results in a changing environment  Ability to work on own initiative within RSS guidelines/directives  Demonstrable commitment to equity, diversity and inclusion 

Desirable 

• Experience overseeing professional affairs in a member organisation  Interest in or experience of statistics, research, or other aspects of the Society’s work  Familiarity with developments within data science, statistics, machine learning, AI and related subject areas  Understanding of professional membership organisations and learned societies, and their role in the current climate  Experience of the not-for-profit sector and working with volunteers

How to apply for the role 

Please submit your CV and a covering letter to Holly O’Brien, RSS Governance manager, at the email address detailed on our website.

The deadline for applications is 5pm 4 November. We may arrange interviews before the deadline has passed. 

The covering letter should be a maximum of two sides of A4 and cover why you are interested in the role as well as how you meet the job specific competencies.

Any questions about the role should also be directed to Holly. Likewise, if you are interested in applying but cannot do so until nearer the deadline, please email Holly to register your interest.

The Community Engagement Department enables our student community leaders to gain the knowledge, skills and connections for themselves and their student communities to thrive.  

Working with staff across the Community Engagement Department, the Training Coordinator works closely with the Training Manager to support staff to design and deliver high quality, impactful training for our 3000 student community leaders across 400+ student groups, 1000 student representatives, and our 6 full-time elected Student Officers, among other student communities. 

The Training Coordinator will support specialist staff across KCLSU to design and deliver a range of training spanning the breadth of community leadership, including but not limited to: student group management, event management, facilitation skills, volunteer management, project management, assessing impact, health & safety and safeguarding, effective representation, influencing & campaigning, community organising, protecting student rights, inclusion & accessibility, among others. 

This role forms a crucial element of the KCLSU and KCL Leadership Learning Initiative, a joint project designed to foster leadership skills among students, particularly those from under-represented backgrounds.

Job Specification

Student-facing Training 

- Lead the operational planning and delivery of our student-facing training programmes, including training our student group leaders, our elected sabbatical officers and our academic representatives, among others 
- Work with relevant staff across KCLSU to implement the KCLSU Training Strategy and share and promote best practice across the organisation 
- Work with relevant KCLSU teams to ensure consistency across student-facing training and ongoing guidance and support through the Community Development Framework and the Services Framework, and ensuring consistency with policy and compliance

Training Design & Development 
- Develop best practice guidance for training design and delivery in line with the KCLSU Training Strategy. 
- With oversight of all training content, work with the Training Manager to ensure we are utilising efficient and effective methods of delivery. 
- Apply a process for assessing learner needs to ensure training is accessible for all, implementing adaptive approaches to training that mitigate barriers to engagement
- Ensure our training content is engaging and reflective of our diverse student membership. 
- Maintain a keen understanding of training trends, developments and best practices 

Service Development 
- Develop the annual operating plans for the Community Engagement Department's Training, ensuring ongoing quality improvement of our training provision in line with KCLSU's strategic plan. 
- Review and improve processes, using staff resources effectively and implementing efficient, sustainable and robust working practices. 
- Monitor key performance indicators, managing processes for measuring and reporting on impact and outcomes. 
- Develop mechanisms for service feedback, consultation and user insight, understanding user needs and perspectives to inform service development. 

Stakeholder Management and Partnerships 
- Work with key partners at KCL, including the Students and Education Directorate (SED), Dr Michael Flavin and KCL Careers & Employability 
- Identify and cultivate key relationships and partnerships across KCL; students’ unions; higher education organisations, the National Union of Students and other relevant partners

Candidate Specification

Qualifications
- (Desirable) A good standard of general education, ideally to graduate level or equivalent 
- (Desirable) Relevant L&D/Training qualifications 

Experience
- Experience developing and implementing training programmes 
- Experience delivering large-scale events 
- Experience supporting others to become effective trainers and facilitators 
- (Desirable) Experience of working with young people/education or similar
- (Desirable) Professional experience as a trainer 

Knowledge
- Knowledge of various training methods including coaching, workshops, classroom training, mentoring, e-learning programmes and workbooks 
- Understand the barriers to accessing and participating in training for different student communities 
- (Desirable) Understanding of project management techniques
- (Desirable) Knowledge of e-learning platforms

Skills
- Excellent interpersonal skills 
- Strong organisation, planning and time management skills
- Excellent written & verbal communication skills, able to communicate effectively with both internal and external audiences
- Ability to manage working time effectively, and prioritise projects appropriately

Aptitude:
- Flexible and hardworking with a proactive work style 
- A commitment to the principles and practices of equality and diversity
- Enthusiasm for working in a student environment
- A desire to empower and develop young people to become community leaders
- Able and willing to demonstrate KCLSU values (Inclusive, Open, Collaborative, Brave) 

The list above is not exhaustive. For further details, please review our Job Pack.

You will see on our Job Pack that we are a equal opportunities employer and we live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.

Benefits of Working for KCLSU include:

• Hybrid Working Policy 
• Pension Contribution
• Interest Free Season Ticket Loan & Computer Loan
• Cycle to work Scheme
• Enhanced Sick Pay
• Enhanced Maternity and Paternity Pay
• Eye Tests & single focal glasses allowance
• 25 days annual leave plus bank holidays and university closure days
• Discounts at KCLSU venues
• £30 wellbeing allowance per term
• Employee Assistance Programme
• "No meeting Friday" ethos
• Death in Service

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

Eligibility

To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union

This role is a core part of Pecan’s senior leadership team (SLT), working to develop strategic direction and playing a play a key role in the organisation’s aim to transform the lives of the most disadvantaged people in our community.

You will enable Pecan’s frontline team to deliver the highest possible standards of service.  You will have responsibility for Employment Support, Southwark & Lewisham Women’s Service and Together community projects. This role also oversees Marketing & Communications and Partnerships. It will work closely with the Fundraising Manager and is the Safeguarding Lead and the Equalities Lead

When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.

Main Responsibilities:

• To play a significant role in the pastoral care and wellbeing of staff and volunteers ensuring they feel supported and safe at work and have access to wellbeing support
• To develop and deliver services supporting women affected by the criminal justice system and for local women seeking support, information and community.
• To develop and deliver contracted services to enable people to gain employment.
• Expand the offer to reduce isolation and increase community cohesion as well as tackle some of the barriers facing people.

Key Requirements (specific skills, qualifications required):

• Strong experience of managing contracts. 
• Experience of managing staff and volunteer teams.
• A strong understanding of the community, employment, women’s or criminal justice sectors.
• Experience of establishing new contracts.

Desirable knowledge/expertise

• An effective networker.
• Experience of the voluntary and community sector.
• Experience of working across a spectrum of church cultures and types.
• Experience of organisational development.

Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:

• CV
• Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.

Closing Date: Wednesday 6th November 2024, 9am

Interview Date: Week commencing Monday 11th November 2024, Details TBC.

Start Date: ASAP

Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.