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Are you passionate about supporting older people with dementia and their carers to enage with activies across Lewisham? If so, we want to hear from you!
Age UK Lewisham and Southwark is looking for a part time coordiantor to deliver arts and crafts, physical exercise and singing groups for people with dementia in Lewisham. You will be delivering the programme with the support of our volunteers and working directly with freelance workers and community partners.
The successful candidate will have a good undersatnding of the needs and issues affecting older people including dementia awareness.
They will be able to work as part of a team and travel within Southwark and Lewisham. Great interpersonal skills required along with the ability to work to Age UK Lewisham and Southwark’s values to empower and enable older people to lead fulfilled lives.
Employee Benefits:
- 26 days annual leave + bank holidays (pro rata)
- Additional 1 day leave for Birthdays
- Access to an Employee Assistance Programme including access to a helpline for partners and dependents
- Generous contractual sick pay scheme, allowing staff to recover without the worry of loss of income
- CycleScheme members – enabling employees to save 25-39% of the cost of a new bike & accessories whilst also spreading the cost
- TechScheme members – enabling employees to purchase tech and home furnishing through AUKLS and spread the cost from their salary
AUKLS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
For full details, please download the Recruitment Pack which includes a Job Description and Person Specification.
Closing date for applications – 9am on Monday 12 August 2024.
Interviews will take place week commencing 19 August 2024 at Stones End Day Centre, Southwark.
The client requests no contact from agencies or media sales.
A little bit about the role
This advert will close at 9am, 7 August 2024
We seek a dynamic leader with excellent interpersonal skills to join our team as Head of Partnerships and Placements on a 12 month fixed-term contract basis. The ideal candidate must excel in building and sustaining partnerships, managing strategic projects, and leading a team to achieve significant results.
You will be allocating 500 placements for Approach Social Work participants and recruiting leaders for and sell other Frontline programmes or services. This is directly linked to achieving Frontline’s organisational objective of having 4,000 impactful Fellows by 2025, who will create social change for children without a safe or stable home.
Some key responsibilities include:
- Meet sales targets
- Provide a great experience for partners
- Systems, project management and compliance
- Support wider organisational objectives
- Excellent team leadership and people management
A little bit about you
The ideal candidate will be an experienced account management and sales professional, skilled in setting and achieving demanding sales targets. We are looking for someone with a strong track record in managing complex projects, leveraging external stakeholder relationships, and and balancing different needs. With excellent people management skills, you will balance support and challenge, and be adept at using data and CRM systems to manage relationships and generate insights.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities. Please let us know how we can make the recruitment process more accessible for you.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Your collaborative style, pro-active approach and ability to provide positive informal coaching, will see you thrive in this eclectic environment where no two days are alike. Our social enterprises revolve around the collection and sale or recycling of donated furniture and household goods, and we also have two eco holiday pods. Ideally you would have some work experience in retail, driving and warehousing, in order to best support Companions in their roles and model best practise.
Using your keen organisation skills, you’ll work with multiple Companions to assess their current skills, identify goals together and co-develop a pathway to achieve them. You’ll be motivated by working side-by-side with Companions in our social enterprises to demonstrate best practise, leading by example and encouraging active engagement in the workplace from all participants. This is a hands-on role based in our social enterprises and you’ll thrive on getting Companions working alongside you to develop the kind of work skills and understanding essential for employment.
Reporting to the Social Enterprise Manager, you’ll work with our support and social enterprise teams to develop a coordinated approach to job coaching, tracking progress and setting targets. You will be vital in ensuring that both teams are kept in the loop around support needs and successes.
Your ability to coach people from a diverse range of backgrounds, with different learning styles and neurodiversity, will help you to develop a culture of inclusivity and mutual support. You’ll develop strong relationships within the organisation and identify and establish valuable collaborations with local employers and training providers.
If this sounds like you, and you want to know you are making a difference every day, we'de love to receive your application. You can apply here on Charity Job or by downloading the recruitment pack and following the instructions.
The post you have applied for is exempt from the Rehabilitation of Offenders Act 1974, which means that all convictions (spent or unspent), cautions, reprimands and final warnings on your criminal record need to be disclosed. Having a criminal record isn't a barrier to employment, but we do need to make sure the applicant is suitable for working with vulnerable adults.
To empower people affected by homelessness and poverty to change their lives for the better whilst using our voice to achieve social change
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Fundraiser
About Momentum Children’s Charity
We support families across London, Surrey and Sussex whose children are facing cancer or a life-challenging condition. We’re there whatever the outcome, for as long as needed, so that no family has to cope alone.
The charity was founded in 2004 by our now Chief Executive and has grown enormously over that time. We currently have partnerships with 9 hospitals who refer families to us for our support, which ranges from therapies and counselling, to respite holidays and special family experiences.
We’re on a mission to help many more families with seriously ill children to know that they are not alone, and we’ll need brilliant and talented people to share our ambition and make it happen.
Our values
We strive to create an amazing workplace for all, one where every single employee feels valued, heard, inspired and supported. As part of this, we have five core values which not only help to set the framework for the work we do supporting families, but also paves the way for how we work as a team.
We are personal
We know that every employee’s home life is different and that for everyone, a work/life balance is key, which is why we’ll work with you to find the hours and days that fit with you. We celebrate individualism, welcome ideas and will support every employee with any training they might need to grow and build confidence in their role.
We are impactful
Our whole team shares a passion to make a difference. We all work closely together, which means every employee can see firsthand the difference we make – week in, week out – making it an inspiring and rewarding place to be. What’s more, through collaborative working and a multi-disciplinary approach to mapping out our strategy and looking ahead, we can all play a part in helping drive the charity forward in the way that will be most impactful.
We are adaptable
We may be a relatively small charity, but we have big ambition and pride ourselves on being an adaptable workforce. Thanks to our small and responsive team, we can quickly learn from our successes and failures, making changes that are needed to evolve and ultimately help us reach new, ambitious goals. We’re not afraid to try new ideas, from any one on the team who might have one, and we’re committed to thinking outside of the box. So, whether you have a great idea for a new service or think there’s a better way to run team meetings, we are all ears.
We are trustworthy
Being approachable, open and honest is hugely important to us and allows us to build strong relationships with our families, supporters and volunteers, to help us build a strong and committed team together. We’re transparent about the work we do and how we spend our funds, and always do what we say we will, helping each other out along the way.
We are inclusive
We apply our policy of inclusivity, equality and diversity across all aspects of our work. We believe that a diverse mix of backgrounds and experiences helps to create a productive work environment by bringing a variety of perspectives and ideas to the table, and we’re dedicated to providing equality of opportunity in recruitment, promotion, training, pay and benefits.
We recognise that we’re a predominantly white workforce and are genuinely committed to encouraging applications from diverse communities in order to improve the service we provide to the children and families we support.
We’re not just searching for skills but also how a candidate could uphold our values and enhance our culture, therefore, even if you don’t think you meet the skills criteria listed in our job descriptions, we’d still like to hear from you.
Safeguarding
Safeguarding children is everyone’s responsibility.
All children and young people linked with Momentum Children’s Charity, wherever they are, whoever they are with, whatever they are doing, have the right to protection from neglect, physical, emotional and sexual abuse.
All members of the public, as well as professionals, have a responsibility for the protection of children and reporting concerns about a child’s welfare or safety.
Momentum Children’s Charity ensures statutory requirements concerning Disclosure and Barring Service checks are met, maintains an up-to-date Safeguarding policy and procedures, and provides safeguarding training to all staff and volunteers.
All Momentum Children’s Charity staff and volunteers who come into contact with the children, young people and their families will:
- Be able to identify potential indicators of abuse or neglect
- Have read the Safeguarding Policy
- Know their role and responsibilities within their team
- Know how to communicate and record concerns
- Know to act upon concerns in line with the principles and procedures for local child protection management and Working Together to Safeguard Children.
Therefore, all children and young people in contact with Momentum Children’s Charity will:
- Be treated with respect and afforded full civil and legal rights
- Be listened to and taken seriously, whatever their level of development or communication
- Be given time to do things for themselves, to understand and be understood
- Be involved in decisions that affect them
- Have their privacy respected at all times and in all places
- Have a right to confidentiality – all information about them will be treated carefully, be kept safe and only shared with those people who need to know.
The wellbeing of a child is the paramount consideration in all circumstances.
Any offer of employment will be subject to Disclosure & Barring Service (DBS) check prior to employment start date.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
Position: Corporate Fundraiser
Location: East Molesey office (opposite Hampton Court Station) with some home working
Reports to: Corporate Partnerships Lead
Hours: 4 to 5 days (Monday to Friday)
Salary: £25,000-£28,000 FTE
Main Purpose of the Role
Momentum Children’s Charity’s fundraising team is highly ambitious, driven by our goal to help families of seriously ill children in London, Surrey and Sussex to keep moving forward. Corporate income currently comprises circa 18% of the overall income. But with our expansion in hospital partnership geography, and aspiration to provide support to more families in the future, the expansion of this income stream will be key to this growth.
Working with the Corporate Partnerships Lead, this person will enjoy helping to develop all facets of the corporate fundraising area, working with and forging relationships with businesses to develop opportunities, fundraising and charitable giving, provide outstanding stewardship and relationship management, as well as helping to research and grow a healthy, robust pipeline of new opportunities.
What we are looking for
To be successful you will have experience of working in a charity and ready to take the next step in your fundraising career. You will be self-motivated, collaborative, with strong organisational skills and an ability to set priorities and meet deadlines. We are lucky to work with some fantastic UK companies who recognise our passion, creativity and ability to work flexibly, and we are looking for someone who thrives on the variety which that brings.
Main Areas of Responsibility
- Work with the Corporate Lead to maximise current and new income, to ensure delivery of the annual target
- Provide a high level of partnership management through stewardship, and effective and regular communications
- Generate, develop, and implement ideas and opportunities to maximise partnerships for the benefit of the entire organisation, including fundraising, pro bono support, volunteering, and gifts in kind
- Support on the development and management of new corporate partners as assigned by the Corporate Lead
- Support the Corporate Lead with the development and maintenance of a dense corporate new business pipeline through ongoing research
- Manage and oversee the administration linked to corporate fundraising, ensuring information is entered and updated accurately onto the database system.
- Undertake other duties that may, from time to time, be necessary and compatible with the nature and grade of this post.
Person Specification
Essential
- Knowledge or experience of working in a charity
- Excellent organisational skills, including ability to work on own initiative and to effectively manage and prioritise workload
- Excellent verbal, written and presentation skills
- Numerate and literate
- Excellent oral communication skills with a high degree of diplomacy, empathy and confidence
- Team player who can work on their own initiative to plan and manage their workload.
- Good working knowledge of MS Office and CRM databases.
Desirable
- Knowledge of Institute of Fundraising codes of practice.
- Fundraising, account management or sales experience in a client-facing environment.
Applications will be reviewed as received and interviews will be conducted throughout the recruitment period. Due to the high volume of applications, we may not be able to provide individual responses to all applicants. Please note that we are unable to provide sponsorship. Applicants must possess the necessary right to work eligibility in the UK.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working in partnership with Age UK Birmingham, who empower people aged 50+ to live with dignity, respect, good health and wellbeing, and can access services, support to meet their needs. They support people across Birmingham, Sandwell and surrounding areas to enrich their lives and live independently.
They are seeking a new Head of Operations to join their senior management team, to build on the progress made by the charity over the last 5 years.
The new Head of Operations will lead the charity’s forward-facing operations, building on current strengths and identifying new opportunities. Partnership working with national Age UK and local stakeholders particularly in Health and NHS settings across the West Midlands and neighbouring Age UKs will also be a key focus.
You will have:
- Proven multi team leadership experience and the ability to manage and motivate staff and volunteers
- Well-developed communication and presentation skills both written and verbally
- The ability to understand and deal with complex documents and solve problems
- Skilled at prioritising conflicting demands, project management planning and development
- The ability to produce clear and concise reports and documents as required
- Experience in financial planning and managing budgets
The successful candidate will be responsible for the delivery of the Charity’s operational services, ensuring that they contribute to improving the lives of older people in Birmingham, Sandwell and surrounding areas in accordance with the strategic aims of the organisation.
You will ensure all services meet required financial and quality standards and comply with all contractual requirements.
The post-holder will work with the Chief Executive in identifying new business and service development opportunities as well as developing existing services to maximise the Charity’s reach and income and will fulfil the role of deputy to the Chief Executive as required.
For more information and a full job specification please contact Sandra Smith, Associate Director, Charisma Charity. Applications should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Closing date for applications: 28th July 2024
First interview date: 15th or 20th August
Second Interview date: 23rd August
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Interim Communications Director
Reports to: Executive Director
Salary scale: EUR 84,460 – EUR 94,760 (inclusive of 8% holiday allowance) / GBP 70,750 – GBP 79,500
Contract: 9 –12 months / part or full time
Location: Capitals Coalition will consider candidates located in the UK or the Netherlands with existing permission to work in the relevant location. All Coalition team members work remotely with occasional in-person engagement.
Travel: Occasional travel for key opportunities
About Capitals Coalition
The Capitals Coalition’s vision is of a stable, resilient economy that safeguards everyone. Our role is to catalyze action towards accounting for what matters by hosting a pre-competitive space for collaboration. The Capitals Coalition and its network do this by tackling collective challenges, co-creating solutions and championing a systems approach. We put true value at the core of economic decisions to address nature loss, climate change and social inequity.
The Capitals Coalition is a non-profit headquartered in the Netherlands.
About the role
The Capitals Coalition is at an exciting time in its history, as it embarks upon an ambitious ten-year strategy to catalyze action towards accounting for what really matters with key decision makers in the economy.
The Interim Communications Director will play a pivotal role in developing and leading the communications strategy to strengthen Capitals Coalition’s positioning as a credible and trusted voice as we transition into our new strategic phase.
With a strong background in strategic communications you will work with the CEO, Executive and Leadership Teams, as well as a wide range of stakeholders to champion the Coalition’s brand and narrative for the new strategy. Managing a small communications function and leveraging our cutting-edge projects and networks, you will amplify the Coalition’s voice and inspire key audiences in business, finance and government.
If you have a strong ‘can-do’ attitude, can communicate complex concepts in a compelling way and create synergy across multiple areas of communications, then this role is for you. If you are driven by working at the intersection of economics and sustainability (climate, biodiversity, equity), thrive on strategy creation and are an exceptional leader, we want to hear from you.
You will report to the Executive Director and directly manage the Communications Manager.
What you will do
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Develop - and oversee the implementation of - a new communications strategy and the positioning of the Capitals Coalition with external stakeholders. This includes bringing cohesion across initiatives, amplifying and promoting key outputs and targeting communications to achieve organizational goals.
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Lead and develop a strong narrative for action that is supported by messaging and visual assets and ensure these are embedded across Capitals Coalition communications. This includes determining key audiences, messengers and moments, and identifying key indicators to track and monitor progress.
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Develop, maintain, and disseminate strategic messaging that underpins both reactive and proactive communications tactics in line with strategic objectives and policy positioning.
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Identify, foster and manage productive and impactful relationships with key communication and engagement stakeholders, including press contacts, communications specialists in partner organizations, and key partners for outputs and events.
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Promote an innovative approach to communications using all media, staying abreast of advancements in the profession to ensure the Capitals Coalition can make best use of a mix of communication channels.
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Drive creative insights and strategic thinking across the Capitals Coalition with respect to communications to maximize impact and reach.
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Build relationships by representing the Coalition on external working groups, at events, and in the media as appropriate.
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Support, prepare and coach staff, spokespeople and board members for media interviews and visits and provide guidance across the organization about dealing with the media.
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Manage the Capitals Coalition’s in-house communications team including setting objectives, leading on annual appraisals, and recruitment.
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As a member of the Leadership Team, support the Executive Team in fostering cohesion and collaboration across the Capitals Coalition.
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Take on additional tasks as required to support the delivery of the Capitals Coalition’s strategic and operational plans.
What we’re looking for
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12+ years of experience in strategic communications and/or PR and at least 5 years of experience managing others;
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Experience developing and executing a communications strategy for a global organization, using knowledge of how communications supports the delivery of wider organizational goals;
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Experience developing, supporting and executing advocacy campaigns;
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Experience in economic transformation, new economics or sustainability fields including excellent understanding of economic transformation, sustainability and business issues and ability to anticipate and adapt messaging in relation to context and audience;
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Ability to summarize and synthesize complex reports, findings and information to make them accessible for a diverse audience;
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Knowledge of branding and design is an asset;
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Proven leadership with seasoned judgment, the ability to make decisions, justify recommendations and be responsive, clear and firm with colleagues and partners;
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Comfortable advising and engaging with subject matter experts and senior leaders;
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Demonstrated ability to coach, mentor, motivate, and lead colleagues;
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Experience working independently and also collaboratively with a small team, and comfort with adapting to changing situations;
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Excellent oral and written communication skills in English.
Benefits include:
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Paid holiday leave: 30 days per year for all employees plus official national holidays in the candidate’s location.
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Paid sick leave and parental leave.
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Pension: employer contribution of 5% p/a.
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500 EUR one-time home-working setup allowance
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300 EUR per annum bring your own device allowance
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250 EUR annual training allowance
At the Capitals Coalition, we believe we can most effectively accomplish our goals with a team that brings a variety of skills, expertise, and life experiences to the work we do every day. We strongly encourage applications from qualified candidates from underrepresented backgrounds and those with disabilities. We aim to foster a welcoming environment that respects each person’s perspective and values each person for who they are.
How to apply:
We are looking for a colleague to work with us part- or full-time (up to 37.5 hours p/w). The successful candidate must be based in and have existing eligibility to work in the United Kingdom or the Netherlands. The Capitals Coalition offers a range of benefits alongside a competitive salary and a great place to work.
Given the interim nature of this position, we are also open to engaging an independent contractor for the role.
Please send a completed application form by 8th September 2024. State the role in the subject line and kindly note that only short-listed candidates will be contacted. Interviews will be held in late September and early October.
The Coalition consists of organizations from all around the world and with people of different gender, race, age, religion, sexual orientation, physical ability, geography, political affiliation, and country of origin, and as much as possible we want this to be reflected in our team. We are committed to promoting a diverse and inclusive community and we welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
About Reprieve
Reprieve works with the most disenfranchised people in society. Our aim is simple: to consign the death penalty and abuses carried out in the name of “counter-terrorism” or “national security” to history, drawing public and political attention to these past harms with a view to preventing them from occurring again.
In our view, you can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.
Reprieve’s staff is made up of courageous and committed human rights defenders. Founded in 1999, we provide free legal and investigative support to people facing the death penalty and those victimised by states’ abusive counter-terror policies – rendition, torture, arbitrary detention and extrajudicial killing.
We fight our clients’ cases in courts around the world; investigate their mistreatment; and advocate on their behalf, encouraging public and political debate of human rights issues.
Reprieve’s main office is in Whitechapel, London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.
About the Role
The Head of US Death Penalty Projects is responsible for overseeing Reprieve’s work against the death penalty in the United States of America.
Background to Reprieve’s work against the death penalty in the US
Reprieve has worked against the death penalty since our founding. In recent years we have built a particular specialism in issues relating to lethal injection, the most popular execution method in the US. Lethal injection has been touted as a more humane than other methods – a modern, clean, clinical way to execute. This couldn’t be further from the truth. Lethal injection executions go wrong more often than any other execution method, often resulting in prolonged and torturous executions, commonly known as “botched” executions. Through our work we aim to dispel the myth of the humane execution, working with allies across medicine, business and other sectors to end the misuse of medicines and medical technology in executions.
The existing portfolio of work includes litigation, investigation and analysis, corporate engagement, a wide range of public and private advocacy, and developing and maintaining world-leading expertise on execution methods, particularly the jurisprudence and science relevant to lethal injection.
About You
You will be responsible for developing and implementing strategies in which each of Reprieve’s methodologies—investigation, litigation, casework political and public engagement, support for and (where possible and appropriate) advocacy with affected communities—connect with one another to achieve positive outcomes in the death penalty landscape and address structural rights violations.
Location, contract and salary
The role is a full-time, permanent position with a salary of £59,226 per annum less any required deductions for tax and national insurance. Reprieve works across a number of jurisdictions; as such this is a role that may require work outside of core hours from time to time. Reprieve operates a hybrid working model and we require staff to work a minimum of 40% from the London office and the rest of the week from home.
Reprieve is proud to have an open and transparent pay structure, governed by a 2:1 pay ratio between the highest-paid member of staff and the lowest-paid member of staff. We are a flexible employer and offer a range of non-financial benefits to employees. We welcome applications from a range of backgrounds.
Further information and how to apply
Please see the job description and person specification for full details including information on how to apply. Applicants must have the current right to work in the UK. The deadline for applications is 23:59BST on 01 September.
The client requests no contact from agencies or media sales.
PLEASE NOTE AN APPLICATION FORM AND SHORT COVER LETTER WILL BE REQUIRED, AND THE CANDIDATE MUST HAVE A RIGHT TO WORK IN THE UK
We are delighted to be recruiting for our next Director of Services, who'll manage our adult, family and youth services, supporting ADHD and Autistic people in NW London, their families, and the professionals who work with them. As a trusted member of our senior leadership team you will be driving impact for the more than 4,000 people we work with each year by:
- developing and implementing service strategies and plans
- acting as the designated safeguarding lead
- driving equity, diversity, and inclusion internally, and in the way we deliver our work
- collaborating on service evaluation, measurement and reporting
- liaising with funders and supporting fundraising efforts
- representing CAAS externally
The role will be based in our office in Eastcote for 3 days per week, with the possibility for home working for the remainder of the time.
Salary £50k FTE. Note the salary listed is a full time equivalent salary based on 35hrs per week, so actual salary will vary depending on hours agreed.
Hours: Part time 28hours per week. Potential for full time if additional facilitation or training work is taken on.
Terms: Permanent role
Additional project work may be available on an ad-hoc basis. Flexible hours, evening and weekend work may be required, and the work pattern may vary each week.
Job Summary
CAAS provide an ADHD and Autism Support Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Support Workers. Our work includes offering information, advice, and support to ADHD / autistic people, their families, and professionals in NW London, with the aim of improving quality of life and developing neurodiverse-aware communities. Some of the support is offered through one2one meetings, some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support, and some of the support is offered through training and workshops to educate professionals and drive for accommodations to be made to services to allow greater access for our client group.
As Director of Services, you will work closely with the CEO, leading on the management of the Adult Services, Youth Services and Family Services workstreams within the charity, ensuring the high quality service provision for which we are known. The role sits within the senior leadership team at CAAS, alongside the Finance Director, and manages the Youth Services Manager, the Family Services Manager and the Adult Services Manager, who in turn manage around 20 staff between them.
The Director of Services provides a crucial role in ensuring the infrastructure and operational workings of the charity are effective for the more than 30 staff we employ, and the more than 11,000 instances of support we provide each year. Therefore, we are looking for a capable, calm, self-motivated, organised and hard-working Services professional who has worked in a management role directly responsible for service delivery in another charity.
The role requires strong organisation skills, excellent communication and relationship building skills, significant experience of operational service delivery, team leadership experience, the ability to articulate and drive our impact, and a good understanding of fundraising and monitoring requirements in a medium sized charity. Ultimately you will have the drive to ensure that everyone who works for us, and everyone who seeks support from us, has the best possible experience.
There is no requirement for any experience of delivering services that support ADHD / autistic individuals, as we will provide training, but it would be helpful to have a good understanding of the conditions, and the strengths and challenges they may bring. A genuine acceptance of diversity and a keenness to make an impact are essential.
Key Responsibilities – Strategic and Organisational
· To lead in the development and implementation of CAAS strategy in our work with service users, ensuring that all our services have a thoughtful strategic underpinning, and a measurable and significant positive impact for our clients. Represent the needs of our clients in strategic and planning decisions.
· To work with the CEO to understand the organisational risks facing the charity within the service provision it provides, and to develop and implement the necessary mitigations
· To be the designated safeguarding lead in the charity and ensure our safeguarding procedures, practices and policies are fit for purpose.
· Develop, review, and communicate safeguarding and client risk management policies, procedures and controls, and ensure mitigations and improvement plans are in place for any control weaknesses identified.
· Own our organisational equity, diversity and inclusion policy and practice, and ensure it is truly embedded within our organisation so that we can extend our reach to include those under-served clients who may not always have been able to access our services. To ensure in our communications, in our practice and in our culture that we are truly inclusive, and make accommodations so that all how need us can access us.
· Prepare and present service department reports and reviews for the Board of Trustees, and build up effective relationships with the Board so that our services and the client whom we serve have a ‘voice’ in Board meetings.
Key Responsibilities – Impact
· To work collaboratively with the CEO to develop and deliver clear methods of measuring the impact of services, and an appropriate Theory of Change model for our work, and use this information to continuously improve and articulate our service development.
· To develop and monitor a framework of key performance indicator targets and standards, to ensure all service managers are able to effectively appraise and improve where appropriate the service standards within their division.
· Evaluate the operational dashboards and reporting mechanisms to ensure trends are quickly identified and necessary changes put in place.
· To work with the communications team to maximize opportunities to ensure our services reach as many people as possible, as efficiently as possible and in a way that is appropriate within our branding guidelines.
· To provide impact data such that we can demonstrate to a wide audience the quality of the work that we perform, and the lasting impact that we have on those we reach
· Lead the Services Department in ensuring all projects are clearly documented, managed, reviewed and evaluated, and ensure a rolling programme of self-assessment and improvement is in place.
Key Responsibilities – Operational Management
· Manage the provision of high-quality services, in accordance with funder requirements and service specifications by leading and managing the Service Managers and by providing the necessary support and development in their roles. To be responsible for the support, management and development of all service staff, volunteers and freelancers.
· To support the Service Managers and the Head of Client Programmes with the planning and mobilisation of projects and contracts, ensuring services are delivered in line with funder requirements and timings. Have a willingness to ‘get into the detail’ as well as to provide more strategic leadership and direction within the delivery teams.
· Ensure overall service management across the different teams is complimentary and effective, that clients are triaged appropriately throughout the different service offer, that there are appropriate routes for clients to move through the different services, and that best practice is shared, and learnings incorporated right across our work.
· To ensure services are accessible to our clients, that projects are begun, maintained or stopped in a planned and thoughtful manner, and that the services we provide offer the very best support that is possible for our clients, taking into consideration latest research and understanding about the conditions, and about the people we wish to reach.
· To have specific responsibility for the risk management within services, for both clients and for projects. To review risk assessments, and ensure appropriate mitigations are developed and actioned.
· Participate in the recruitment and induction of all new services staff, and ensure that all service staff receive appropriate professional development plans and performance targets
· Ensure services staff and volunteers are focused on achieving CAAS’ mission, values and aims, and have the appropriate skills and management in order to deliver effective, efficient services.
· Work with the SLT to develop sustainable business models for the delivery of our services, and drive process improvements and efficiencies. Work with the Head of Client Programmes to develop our commercial trading services, ensuring a growth strategy that is profitable.
· Provide the management group with service quality and evaluation information to support them in planning their resource allocations, project delivery approach and funding requirements etc to ensure continuous development of improved practice.
Key Responsibilities - Financial
- To work collaboratively with the Finance Director, to support the development and use of effective management information systems, ensuring that all our services capture and report relevant monitoring data consistently and accurately.
- To have overall accountability for the service department budgets, to ensure CAAS works within agreed financial constraints, making best use of the funds available to us, including compliance with the financial reporting requirements to funders
- To support with financial planning, to ensure the continuation of our core programmes, and revise plans when financial targets require.
- To work collaboratively with fundraising colleagues, to identify new funding opportunities, and to develop new fundraising proposals and funding bids, which support and advance the work of the charity over the longer term.
- To write funding reports and outcome analyses, and prepare for and attend funding review and monitoring meetings.
- To understand the funding requirements of all projects, and ensure projects happen on time and within budget.
Key Responsibilities - Relationship Building
- To represent CAAS on key bodies and groups externally, ensuring that CAAS position and views are clearly and professionally provided in the best interests of our service users
- To establish and maintain effective working relationships both inside and outside the charity, particularly with health and social care agencies, to enhance the presence of the charity within the local delivery offer.
- To systematically evaluate and improve all elements of service delivery and quality by consulting with services users, staff and external stakeholders and by planning and implementing the necessary changes with genuine involvement of those we serve. To lead our client voice projects across the different service lines, to share best practice, and develop a sense of shared goals and messages to ensure CAAS is able to strategically develop in a way which is truly user-led.
Other Responsibilities
To carry out other tasks appropriate to the post and as agreed with the CEO
To actively participate and undertake training and development of self and others.
To comply with the H&S, EDI, data protection and code of conduct standards expected within the organisation
Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.
Person Specification - Essential
· Services Management Experience: Experience of delivering services directly to clients and of managing service delivery projects and teams to a high standard with a broad reach.
· Excellent Organisational and Leadership Skills: Ability to manage multiple tasks simultaneously with high attention to detail, crucial for handling a demanding workload and managing a busy team
· Stakeholder Engagement: Proven ability to engage and collaborate with a wide range of stakeholders, including funders, partners, and community organizations.
· Communication Skills: Excellent written and verbal communication skills, capable of representing the organisation effectively both internally and externally, at all levels including developing a close relationship with the Safeguarding Trustee and other Board members, preparing reports for funders, communicating complex information to staff and offering insights to the management group.
· Tech Proficiency: Skilled in using computer software such as CRM systems, Finance systems, Microsoft Office Suite and Phone Management Systems as well as be able to manage IT onboarding and admin requirements around computer hardware
· Adaptability and Probity: Capable of adjusting to changing priorities and managing a variety of tasks efficiently. High level of personal integrity and commitment to ‘doing the right thing’.
· Interpersonal Skills: Warm and welcoming demeanour, capable of active listening and using neuro-affirmative language to support inclusive communication.
Person Specification - Desirable
· Senior Leader: previous experience of working within a senior leadership team, with responsibility for a department and for strategic input as well as operational management
· Experience or Knowledge of ADHD or Autism: Prior experience or knowledge of working with ADHD/autistic individuals or understanding of the challenges faced by ADHD/autistic people.
· Safeguarding Experience: Previous experience of being the DSL, or of managing safeguarding in an organistion, and of writing and implementing safeguarding policy, processes and practice.
· Co-Production Experience: Previous experience of bringing authentic voices into service delivery, and demonstrative commitment to listening to feedback in a cycle of continuous improvement.
· Impact Evaluation and Reporting: Experience in program evaluation, measuring impact, and reporting results to stakeholders.
· Flexibility: Willingness to work flexible hours if required to meet organisational needs.
· Commitment to Continuous Learning: Demonstrated interest in personal and professional development, particularly in areas relevant to the role.
Equal Opportunities
CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.
We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.
CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The successful candidate will be required to undergo an enhanced DBS disclosure.
To Apply
PLEASE NOTE WE WILL NOT ACCEPT CVS INSTEAD OF APPLICATION FORMS. TO APPLY FOR THIS ROLE, YOU MUST FILL IN THE APPLICATION FORM ON THE VACANCIES PAGE OF OUR WEBSITE BY 10AM MONDAY 12TH AUGUST
The client requests no contact from agencies or media sales.
The Rank Foundation is seeking a Finance and Operations Officer to join their dedicated team in Shoreditch. The post holder will be at the heart of our operations, ensuring smooth financial management and supporting meaningful initiatives. The position is offered on a full-time permanent basis based in our office in Shoreditch, London, and we hope the postholder to start in late Summer / early Autumn.
If you are a passionate finance professional with strong operational skills and look to make an impact in the philanthropy and social sectors, apply now!
Key accountabilities:
· Finance: Manage payments, invoices, expenses, and grants payment using Xero, reconcile accounts, handle VAT returns, and maintain organised financial records.
· Organisational Administration: Support GDPR compliance, provide general administrative support, assist with events, and manage shared inboxes and VOIP accounts.
· Governance Support: Offer administrative support for trustees, circulate executive reports, plan governance meetings, and review policies.
· Programme Support: provide administrative support to some of the Rank Foundation’s flagship programmes.
Please download the Recruitment Pack for the full description of the post.
The important dates for you to note in the recruitment timetable are highlighted below for your diary.
Closing date for applications: 5pm on Friday 2nd August 2024
Interviews: In-person London, 14th August 2024
The client requests no contact from agencies or media sales.
The Mental Health Foundation is recruiting for a BAM Counsellor to support our BAM Team.
Deadline: 19th August 2024
Location: London
Salary: Starting salary 36,724 plus £3,285 London Weighting (Grade C: £36,724 to £40,755)
Hours: Full time
Contract type: This is a fixed term full time role ending August 2025 with the potential for extension, at 32 hours per week as part of our 32-hour week pilot. This is due to be reviewed in March 2025 and may revert to 35 hours per week.
Becoming A Man (BAM) is a two-year school-based counselling and mentoring programme that guides young men as they learn, practice, and internalise social-emotional skills, make responsible decisions for their future, and become positive members of their school and community. BAM was first developed in Chicago by Youth Guidance in 2001 and has been validated by two randomised control trials, having shown long-term positive outcomes for young people. Since 2020, BAM has been delivered in six secondary schools across Lambeth and Islington by the Mental Health Foundation (MHF).
MHF is seeking a new Counsellor to join the team in continuing the programme across schools in Islington. Strong interpersonal skills, the ability to work in partnership with teachers and school staff, effective leadership skills, and a background in youth engagement will be required.
What does the role involve?
· leading and facilitating four to five weekly BAM groups during the school-day, utilizing youth engagement, clinical counselling, Men’s Work, and Rites of Passage skills;
· collaborating with school administration, teachers, and other Mental Health Foundation programmes to provide and participate in professional development sessions.
Requirements
What skills, knowledge and experience are we looking for?
· The appointed person will be able to effectively engage diverse groups of young people in group activity and be proficient in recording confidential case notes in a timely manner.
· The appointed person will have lived experience of the issues encountered by BAM participants and/or proven experience of working in a therapeutic capacity with groups of young people.
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including an enhanced DBS check and two most recent references) along with 3-year renewals of enhanced DBS checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
Other information
How to apply
If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application below. Please ensure you attach an up to date CV and statement of suitability answering all points of the person specification. Applications will close at 5pm on 19th August and we are unable to accept late applications. Interviews are planned for 28th and 29th August. You will be asked to deliver a presentation on the day of the interview.
We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.
If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.
We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Full Time - 35 hours a week
People are the heart and soul of Restore and the purpose of the HR function is to ensure that the right people are recruited, developed, engaged and retained to deliver our vision and mission to provide excellent mental health recovery and coaching services to communities across Oxfordshire.
This is an exciting time to join Restore as we seek the right candidate to lead and support the development of several HR projects, including a new Restore Workplace Wellbeing strategy and Community of Practice for Restore service teams.
You will provide strong, supportive leadership to a small and dynamic HR, Volunteering and Training team, fostering a culture of continuous professional development.
In order to be considered for this position, the ideal candidate will be able to demonstrate the following criteria below.
Person Specification - click 'apply' to review the full job description
Essential
- Minimum 2 years’ experience of hands-on HR leadership including significant relevant experience and knowledge across a wide range of HR disciplines including learning, resourcing, talent and retention
- CIPD qualified or other degree in HR related field
- An understanding and practical knowledge of employment legislation and good practice
- Practical knowledge and experience of Sage and / or other databases
- A working knowledge of GDPR and understanding of the importance of confidentiality
- Experience of developing staff and volunteer training programmes
- Experience of budget management
- Experience in leading and supporting a high performing team
- Strong interpersonal and influencing skills
- Ability to build good working relationships with colleagues at all levels including the ability to secure engagement from staff, and managers
- High levels of accuracy, attention to detail and ability to work to tight deadlines
- Experience of developing and implementing robust and effective work-plans
- Ability to present and articulate (sometimes complex) information in a simple and concise way
Desirable Requirements
- Experience of working in the voluntary or not for profit sectors
- Experience of working with people with mental health problems
- Experience managing volunteers
- Experience of managing organisational change
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview date to be confirmed - Will be face to face in Oxford
The client requests no contact from agencies or media sales.
Do you want to take the next step in your career at The Queen’s Nursing Institute, a highly successful national community nursing charity?The Queen's Nursing Institute is looking for a Senior Events and Programme Co-ordinator to join our supportive and friendly team.
Responsibilities:
- The post holder has key responsibility for supporting our Leadership Programmes working alongside the Events and Membership Manager and the Director of Nursing Programmes (Leadership and Standards) to ensure work is covered by the wider team and to act as a central point of contact for partners and clients.
- The post holder will require the ability to work in a fast-paced response environment with a high level of efficiency and the ability to take initiative.
- Essential is the ability to manage, balance and prioritise several one-off tasks, while ensuring critical routine tasks still take place.
- While not a key prerequisite for the role, project management would be a skill that would be expected to be developed.
- The role will also pick up other co-ordinator duties as part of the wider team, which is expected to work flexibly to cover the requirements of the organisation.
For the full Job Description and Person Specification, please refer to the Job Pack.
About The QNI:
- The QNI is the oldest professional nursing charity in the world and is a leading voice for nurses working in the community.
- Our values of excellence, inclusivity, partnership, independence, advocacy, legacy and integrity underpin the charity’s strategic plan 2021-2025, which is included in the Job Pack.
- The Programme, Network and Event Coordination Team is a key core team led by our Events and Membership Manager, responsible for ensuring that professional programmes, network and event support is provided to the QNI’s core programmes of work and the nurses in the team that lead them.
Benefits:
- Learning and Development: We are dedicated to the continual professional development of our employees and offer access to training opportunities.
- We offer 25 days annual leave per year, in addition to all Bank Holidays.
- We offer up to 10% employer contribution to pension scheme.
- Interest-free season ticket loans.
#Events #Events Co-ordinator #Programme Co-ordinator #Co-ordination #Senior Events Co-ordinator #Senior Programme Co-ordinator #Senior Events and Programme Co-ordinator
We believe high quality nursing care should be available for everyone, where and when they need it.
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The client requests no contact from agencies or media sales.
Triangle of Care UK Programme Lead
35 hours per week
Level 4: £42,000 - £45,000 per annum
Hybrid working
- Do you have a commitment to driving service improvement at scale for carers across a range of sectors and different providers?
- Do you enjoy developing and managing diverse stakeholder relationships with carers, practitioners and policy makers?
- Do you have a sound strategic understanding of the challenges that are faced by NHS and Local Authority services in achieving effective support for carers?
If so, Carers Trust would like to hear from you!
The Triangle of Care UK Programme Lead has responsibility for managing the implementation of the Triangle of Care. This dynamic quality improvement framework, pioneered by carers within secondary mental health settings and now recognised within wider national policy, is based on six principles which health and care providers can use to include and support unpaid carers, staff and those receiving care.
This role is the key point of communication for Triangle of Care members, leading on delivery of the Triangle of Care peer review and accreditation process and working closely with the Director of UK Network & Innovation and Executive Director of Programmes & Impact to grow and diversify the programme, in line with Carers Trust 2022-25 Strategy.
Our ideal candidate will have:
- Experience of working with others to develop and deliver a programme of stakeholder engagement nationally and locally
- An understanding of the carer landscape across statutory services, particularly in relation to secondary mental health services
- An understanding of Business and Product development in the context of a scheme or initiative that delivers a paid-for or ‘freemium' model
- Experience of developing and/or leading quality assurance and improvement projects
- Evidence of creating and cultivating new relationships and ways of working
- Effective communication skills (verbal and written) that can be flexed across a diverse range of audiences
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Head of Support Services will work with the Director of Support Services to create a positive, supportive culture of personal growth, underpinned by a holistic and empowering health and wellbeing approach.
Supported by the trustees, the CEO, staff and service users, the postholder will be a leader and will provide a constant stimulus for self-improvement in a learning, supportive and diverse environment. A candidate with a proven track record of delivery, they will provide high level and efficient management of Betknowmore UK support and community programmes, including all three primary services, GOALS, New Beginnings and Peer Aid, as well as bespoke projects which include the development of Hubs within key London Boroughs and creating digital activities.
The postholder will work to ensure impactful service provision and outcomes; recruit, train and supervise a team of staff/mentors/volunteers to deliver support and community activities; and oversee service integration and collaboration with the National Gambling Support Network (NGSN) partners and other key stakeholders.
A key aspect of the role will be to work closely with people presenting with gambling-harm issues and/or people impacted by someone else's gambling. The Head of Support Services will oversee sustainable recovery interventions which may include structured psycho-social 1:1 and group activities, counselling and therapy, peer and mentoring support, with services co-produced by clinicians and health professionals, and insight and knowledge from experts by experience.
The candidate should demonstrate previous experience of management and oversight of similar programmes of work, within mental health, addiction or community NHS or voluntary sectors.
Experience of gambling support and treatment and/or harm minimisation programmes is desirable, but not essential.
Working with other members of the Senior Management Team, they will input into the management of the charity, as well as supporting grant, contract and tender submissions, operational management, governance, performance and contract monitoring and outcome reporting. This will include financial planning and budgeting.
Adherence to health and safety, and equal opportunities and diversity policies is expected at all times.
Key responsibilities and accountabilities
Development and Delivery
- Manage the strategic and operational performance of services to agreed standards and targets with the Director of Support Services and CEO.
- Provide management oversight to service teams and ensure the activities they are leading on are delivered to set quality and outcomes, that they are safe and operate in positive environments, and adequately supervised, monitored, audited and reviewed.
- Provide management oversight to the charity’s portfolio of programmes and projects, including those within the National Gambling Support Network (NGSN)
- Ensure strategic & performance coverage of all areas of service delivery outlined in the services’ SLAs.
- Review service delivery and implement necessary changes, to ensure high quality service, reflecting best practice and clear impact for all service users.
- Conduct regular supervision with staff and service users about service effectiveness and maximise client involvement in service design and development.
Monitoring and Evaluation
- Produce a monthly service review, linked to the charity’s strategy and business plan.
- Manage monitoring and evaluation framework and oversee CMS/CRM systems.
- Liaise with external support networks, such as universities and research organisations, to aid data management requirements.
Line Management
- Ensure staff are recruited, supervised and developed in accordance with Betknowmore UK systems and processes, in particular annual planning and review and objective setting.
- Support the provision of staff training to the highest standard and in accordance with Betknowmore quality assurance standards
- Provide HR support and on-going staff line management.
- Liaise with Clinical Supervisor to ensure staff have adequate support and resources.
- Contribute to the development of services knowledge and practice, by keeping up to date with current research and practice and ensuring that the clinical and support approach of the teams reflects such current information as appropriate.
Partnerships Building and Collaboration
- Develop our operational and strategic relationship with external partners and stakeholders to maximise the success and impact of Betknowmore UK services.
- Co-ordinate Betknowmore UK contribution to service-related networks ensuring attendance at relevant operational and strategic meetings and provide feedback and sharing of information.
- Represent the organisation at events, webinars and other meetings to inform service development and promote best practice in service delivery.
Financial Management
- Oversee budgets and expenditure related to the services and help meet targets.
- Provide oversight to petty cash and day to day expenses.
- Assist with other fundraising associated with service development as agreed with Senior Management Team.
Health and Safety Responsibilities
- Ensure the safety and wellbeing of staff, clients and other beneficiaries is intact.
- Oversee Betknowmore UK premises and risk assess external sites, ensuring all working environments work correctly to policies and procedures.
- Ensure that Betknowmore UK Diversity and Equality policies are upheld.
General
- Attend regular supervision sessions with the Director of Support Services.
- To operate with clear professional & confidentiality boundaries to work within the organisations code of conduct.
- To carry out other duties commensurate with the post.
The Disclosure & Barring Service (DBS) - Disclosure
Betknowmore UK aims to promote equality of opportunity for all with the right mix of talent, skills and potential. Betknowmore UK welcomes applications from diverse candidates. Criminal records will be taken into account for requirement purposes only when the conviction is relevant. As Betknowmore UK meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013) by SI 2013 1198. All applicants who are offered employment will be subject to a criminal record check from the Disclosure & Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions.
Qualifications or Relevant Experience
- Educated to degree level or equivalent
- Evidence of Continued Professional Development relevant to the role purpose and level
- Two years minimum experience in a similar role
Essential Knowledge & Skills
- Knowledge of mental health or drug, alcohol or gambling support and recovery services
- Ability to manage complex support and training services
- Experience of establishing a positive recovery culture, aiding sustainable behavioural change
- Experience of working with complex addiction and/or high support needs service users (group and 1:1 work)
- Experience of safeguarding lead and procedures
- Demonstrable track record of achieving successful outcomes and performance indicators at management level in a comparable national/ international organisation
- Good understanding of IT applications and database
- Commitment to continuous learning and development
- Experience of multi-agency working and maintaining positive relationships
- Ability to work with service users with multiple needs across diverse/emerging communities.
- Experience in helping people to acquire life-skills including budgeting, healthy life choices, employment/education advice
- Commitment to the charity’s principles and willingness to work within policies and guidelines
- Be able to organise and prioritise your work working as part of a team or by yourself
- An understanding of the principles of user involvement
- Good verbal and written communication skills
- Ability to keep accurate records
Desirable Skills
- Experience of working within NHS settings
To find out more about this role, a Q&A webinar will be held on Wednesday 31st July at 7pm. Please register your interest here
Please ensure you can answer Yes to the above questions before applying.
If you would like to find out more about this role, we are holding a Q&A Webinar on Wednesday 31st July at 7pm. Please register your interest https://us02web.zoom.us/meeting/register/tZYkceqgqDgrH9alfQVZdSyHj1Zoae-GLVGO#/registration
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract: Permanent
Location: Home-based, but with on-site meetings
Reporting to: Chief Executive Officer
Hours: Full-time – 35 hours per week. A 50:50 job share may be considered.
Salary: In the range £36,400 - £40,200 depending on experience
Background
Evolve is a Cambridgeshire-based charity (a CIO), founded in 1978, which provides affordable mental health counselling to adults in Cambridgeshire and surrounding counties. We deliver talking therapies to adults – online and in person. The Evolve counselling community is made up of around 50 qualified practitioners working part-time at donated or subsidised rates. Our service delivers around 500 counselling sessions per month to a broad range of individuals, many of whom would not otherwise be able to access counselling support. Evolve also provides supervision, reflective practice, critical incident support and mental health awareness and related training to organisations.
Main purpose of the job
The Head of Counselling works with our counsellor members and executive team to ensure that Evolve is the local counselling charity of choice - managing existing client relationships and service contracts, as well as seeking and securing new business. They are responsible for the clinical leadership of our counselling and related services to clients, and for supporting, motivating, and managing our counsellor members.
About the candidate
The successful candidate will be an appropriately qualified and experienced individual who has leadership expertise, with the ability to engage with colleagues, trustees, counselling clients, organisational contacts and other stakeholders. They will have demonstrable experience of delivering a high-quality service in line with ethical standards and good practice, monitoring and evaluating impact and outcomes, as well as identifying and implementing, alongside other members of the executive team, service development/improvement and growth initiatives. They should also have a good understanding of the commercial considerations of managing a counselling service, and have experience of successful funding proposal/ bid writing and delivery.
KEY RESPONSIBILITIES
Clinical Management
- Overall responsibility for incoming referrals and allocations as well as ongoing management of clients and any waiting lists.
- Monitor the balance between counsellor capacity and client demand.
- Provide leadership and support to the counselling members.
- Be the first point of contact for clinical advice and enquiries.
- Ensure the quality of provision to clients and the care of counsellors.
- Lead on revising, updating of existing, and writing of new, clinical policies and procedures to ensure compliance with charity standards as well as ethical and legal standards.
- Liaise with the CEO as Designated Safeguarding Lead, taking responsibility as the Counselling Safeguarding Lead. This includes ensuring that Evolve adheres to local and national guidelines for safeguarding and that issues relating to client risk are appropriately dealt with.
- Oversee counselling members’ health and safety including lone working and risk assessment.
- Manage and respond to complaints in line with Evolve’s procedures.
- Monitor, implement and ensure clinical service compliance with GDPR standards.
- Report on clinical service performance and attend Trustee Board meetings as required.
Training and development
- Ensure that all counsellors have the appropriate training, experience, and specialist knowledge required to support Evolve clients, including identifying training and development needs.
Recruitment
- Lead the recruitment of new counsellors, including interviewing potential new members as well as clinical induction and training of new counsellors.
- Oversee the annual membership renewal process, ensuring all members are compliant with Evolve requirements.
Monitoring and impact analysis
- Take responsibility for client feedback, ensuring comments are reviewed and acted on as appropriate.
- Compile reports and impact analysis as required, for internal and external stakeholders.
Business Development and General requirements
- Work alongside the CEO and executive team to represent Evolve and promote awareness of Evolve’s services along with the importance of mental health awareness and support. Provide clinical and commercial input to funding proposals and/or new service developments.
- Participate in Evolve’s committees, support work with the Trustee Board, and through events for the membership, to shape the future development growth and sustainability of Evolve Counselling CIO.
- Build and maintain effective external professional networks within Evolve’s operational areas.
- Work closely with the Administrator to ensure all data regarding members and clients is up to date, appropriately recorded and in line with Data Protection guidelines.
- Provide input to Evolve’s website and social media presence and other marketing channels, suggesting and writing content for posts and resources as required.
- Ensure effective partnership working with those charities and other organisations with whom Evolve collaborates.
The above list of responsibilities is not exhaustive, and the post-holder may be required to carry out such other duties as required from time to time on-site and working from home which are broadly consistent with the status of the post within the charity.
PERSON SPECIFICATION
Education, Qualification and Training
- Degree level or minimum level 4 Diploma qualification in Counselling or Psychotherapy.
- Diploma in Clinical Supervision (or equivalent professional qualification).
- BACP accreditation, or equivalent professional status.
Core competencies
- Service planning and project planning/delivery – drive for completion.
- Problem identification and resolving – a ‘solutions’ focus.
- A client focus - negotiation for mutually beneficial results (clients/colleagues).
- Nurturing improvement and innovation – researching and making informed decisions.
- Inspiring others – forging a cohesive and motivated membership.
Essential requirements
- A minimum of five years post-qualification clinical experience.
- Extensive experience of recruiting, leading, and motivating a diverse team of counselling practitioners, including providing clinical support, reviewing performance, and project/change management.
- Significant experience Clinical Supervisor, supervising qualified counsellors on a group, or individual, basis.
- Extensive knowledge of the legal and ethical frameworks that relate to the counselling profession.
- Considerable experience in safeguarding individuals and management of clinical risk.
- Strong professional and clinical judgment.
- Ability to work effectively and collaboratively as part of a diverse team, whilst retaining the flexibility to work independently and the ability to build positive relationships with a range of internal and external stakeholders
- Excellent communication and interpersonal skills including presentation skills as well as the provision of executive level reports.
- Ability to convene and lead committee work, preparing and running to agendas and guiding groups to positive outcomes and consensual decisions.
- Demonstrable understanding of the charity or voluntary sector.
- Experience of costing, pricing, and monitoring financial performance of services, including knowledge or experience in forecasting and budgeting.
- Excellent IT skills including use of MS Office.
- Experience in the use of a clinical case management system, including analysis and presentation of clinical data, and accurate client billings.
- Experience in the planning and successful delivery of service improvement/development initiatives.
- The ability to be flexible and respond reasonably to the needs of the CIO.
Desirable qualities
- Knowledge/experience of statutory mental health services.
- Clinical leadership experience in more than one organisation and across modalities/specialities.
- Experience of providing clinical and commercial input to successful funding bids, including subsequent delivery.
- Knowledge of the local East of England mental health and voluntary/charitable service community, including a willingness to represent Evolve locally as required.
- Ability to support a social media presence that represents and promotes the service.
- Ability to create and plan promotional events.
The client requests no contact from agencies or media sales.