Charity Events Manager Jobs

Do you want to work for a supportive and collaborative team?

We are working with an International Animal Welfare Charity, in this role you will support the team in driving the development and delivery of the high-value donor and corporate fundraising programme.

You will be responsible for project-managing mailings, conducting high quality research, organising events and providing administrative support to the team.

This is a hybrid role with once or twice a month in London.

The Charity
An ambitious charity with a long and rich history of prioritising practical, professional and sustainable solutions for animals world-wide and the communities they are part of.

The Role
Administer the high-value donor thanking programme according to set procedures and timelines, all whilst providing exemplary stewardship.
Gather and analyse information about current and prospective high-value donors and corporates from GDPR-compIiant sources
Project-manage fundraising events, taking an active role at each event and ensuring all aspects of the event run with efficiency.
Assist with activities across the high-value donor and corporate fundraising programme as required.
General team support and administration

The Candidate
Knowledge of fundraising principles and practices.
Knowledge of efficient and effective teamwork and administration.
Knowledge of the requirements and expectations of working in the charity sector.
Experience of working in a busy professional environment on a variety of projects.
Experience of providing exemplary administrative support and maintaining effective administrative systems and procedures.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

The Community Fundraising Coordinator will be responsible for increasing the income generated through community fundraising activities taking the lead in coordinating, expanding and developing community fundraising activities at the same time as enhancing Mind in Gwent’s profile in order to encourage connections with our local community, increase fundraising and commercial income.

A great opportunity to make a real difference to the mental health, wellbeing and resilience of the people and communities of Gwent taking Mind in Gwent to the next level. Work for an organisation that is committed to employee wellbeing with an attractive package of benefits, pay dependent on experience, 25 days holiday rising to 34, 5% employer pension contribution and flexible working policies.

Please read the job description and person specification before applying.

Interviews will be held Thursday 10th of April

If you want to have an informal conversation about the vacancy email us with your name, contact details and times you are available.

This role will provide executive support to the CEO and Board of Trustees, to ensure we are able to successfully deliver on both our day-to-day tasks and strategic objectives. You will be responsible for supporting and organising meetings, including sending agendas and reports, minuting and following up on action logs. In addition to general EA duties, you will support the smooth and efficient operation of our Board and its sub-committees, to ensure excellent governance is maintained.

You will also play a key in role in developing the way we work; by coordinating projects across the leadership team and collaborating with staff to ensure we are doing things in the most effective and efficient ways, both internally and externally.

Female Engagement Coordinator

We are looking for a Female Engagement Coordinator for an exciting programme of activities for their given area. You will be instrumental in delivering activities to young girls, in-line with relevant guidance and good practice

If you have a passion for putting young people first, then we want to hear from you!

Position: Female Engagement Coordinator

Location: London W12 7TF

Salary: £30,000

Hours: 37.5 hours per week (including evenings and weekends)

Contract: Permanent

Closing Date: 7th April 2025

About the Role

Coordinators are crucial members of the delivery team, responsible for an exciting programme of activities for their given area. You will be responsible for an exciting offer for young people aged 8 to 19 (up to 25 for those with additional needs), at the Youth Zone.

The Female Engagement Coordinator will lead on the Just for Girls session on Sunday afternoons, designing an engaging programme of activities alongside staff and young people. You will also work to engage girls and young women in the other sessions offered by the Youth Zone, ensuring the sessions are relevant and fun. You will provide some line management support and development for sessional workers in these areas.

This role requires a minimum of 55% of time spent face-to-face working with young people.

Once you click to apply, you will be able to read the full Job Pack and scope of the role. 

About You

You will have excellent communication skills to deliver activity programmes to a wide range of young people and the ability to motivate and engage staff, volunteers and young people through youth work.

With a strong commitment to young people and ability to engage and build positive relationships with disengaged young people, you will have the ability to coach and develop groups of young people.

You will have knowledge of the issues affecting young people and an ability to work with challenging behaviour and complex needs and be IT Literate.

You will have experience of:

• Delivering activities to young people in-line with relevant guidance and good practice

• Working with girls or young women aged 8 to 19 (up to 25 for those with additional needs) in a range of settings

• Engaging vulnerable, disengaged or hard to reach young people in activities

• Leading or managing a team

If you’re excited about this role but your past experience does not align perfectly with every requirement in the person specification, we encourage you to still apply and demonstrate how your experience is transferrable for this role. You may be just the right candidate.

About the Organisation

Hammersmith & Fulham (H&F) is a London Borough of wide disparities, with an acute need for youth services. This vast difference between those living in different parts of our borough can lead to radically different life outcomes. The Youth Zone is a vital provision that will make a huge impact on the lives of young people, and on the whole borough, levelling the playing field for our young people. 

Open 7 days a week, while schools are closed - that’s evenings and weekends, plus all through the school holidays. We offer a safe and active space for young people to flourish in their leisure time, where their interests can be nurtured, and they can grow as individuals. This is a charity that the whole community can be proud of, and you can be part of that journey

As an equal opportunities’ employer, applications are welcome from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion at OnSide, ensuring a culture where everyone can be themselves and thrive.

The charity is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check. They value diversity and welcome applications from all backgrounds. Due to the nature of the role, the successful candidate must be female, in accordance with Schedule 9 of the Equality Act 2010.

You may have experience in areas such as Engagement, Programme, Engagement Officer, Programme Officer, Engagement Manager, Programme Manager, Engagement and Programme, Programme and Engagement, Youth Engagement, Youth Programme, Children’s Engagement, Childrens’ Programme. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Alumni Relations Officer

Rhodes House in central Oxford, Hybrid Working

Permanent, Full-time

£33,000 - £37,000 per annum

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We have a fantastic opportunity for an Alumni Relations Officer to join the Rhodes Trust, Oxford. This role will be a crucial part of the Global Programmes and Alumni Engagement team, working closely with the Global Programmes and Alumni Engagement Lead to deliver a suite of Alumni engagement activities, communications and events.

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We are looking for the successful candidate to start with us in as soon as possible.

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About the Rhodes Trust

The Rhodes Trust is an educational charity which offers Rhodes Scholarships to exceptional students from around the world to come and study at the University of Oxford. Our mission is to build a better world through global fellowship programmes that develop and connect compassionate, innovative, and public-spirited people committed to solving humanity’s challenges.

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In recent years, we have also partnered with several other remarkable organisations to create the Mandela Rhodes Foundation, Atlantic Institute, the Schmidt Science Fellows , RISE and Oxford Next Horizons.

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The role

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This role is busy and varied, providing an opportunity to learn and understand many aspects of the Trust’s work and ecosystem. To be considered for this role you will be required to have proven experience of managing administrative processes for in-person or hybrid events, great interpersonal skills, a passion to learn and understand the community, as well as a good knowledge of online project management tools and CRM systems.

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The role will be responsible for:

• Contribute to the Global Programming portfolio, supporting to deliver keystone Alumni events such as reunions, UK and global Alumni events, and supporting constituencies with less activity, ensuring a proactive calendar of Alumni activities
• Support with general administration as requested, particularly regarding the Global Alumni Advisory Board (GAAB) and Lifelong Fellowship and Impact Committee (LFIC) including coordinating meetings, drafting meeting agendas and minutes, printing or sending of presentations, collating of information for reporting, following up on action items and other communication materials as appropriate
• Monitor the Alumni mailbox and ensure a timely reply to all queries and requests directed to them (including connecting Alumni who are looking for other Scholars). Provide appropriate responses to a varied range of enquiries from community members by email, phone, post and in person. Tactfully and diplomatically recognise and quickly resolve any potential issues raised
• Under the guidance of the Global Programmes and Alumni Engagement Lead, lead on key Alumni engagement initiatives as required, for example the annual Meeting Minds Alumni Dinner
• Ensure that all Rhodes Alumni Associations are up to date regarding the activities of the Rhodes Trust and where appropriate and possible, provide Alumni Associations with administrative support for their key events and engagement activities. Manage day-to-day contact and services to the network of Alumni Groups and Alumni Associations
• Role modelling the Trust’s organisational values of commitment, inclusion, belonging, growth and innovation.
• Carrying out any other duties relevant to the role, as requested.
• A deep commitment to the values, ethos and mission of the Rhodes Trust.

Please view the job description for more responsibilities

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Essential skills, experience and qualifications:

• Experience in event planning and delivery, both in-person and online and/or hybrid
• Proven experience with Microsoft packages (Word, Excel, PowerPoint and Outlook), and online event platforms (e.g. Zoom)
• Excellent administrative skills with an ability to prioritise work and meet tight deadlines
• Ability to build strong working relationship with immediate colleagues, as well as with external stakeholders

Please view the job description for more essential skills 

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Desirable skills and experience:

• Previous Alumni Relations experience, or experience working with communities
• Experience with Salesforce
• Use of email marketing systems (e.g. Mailchimp, Campaign Monitor)

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Benefits of working here

We are a global organisation and we use our deep connections across the world to bring together people of different backgrounds and viewpoints. We encourage our staff to challenge each other’s thinking and generate new ideas.

• 30 days annual leave (pro rata) plus 8 bank holidays
• Competitive pension scheme
• Generous family leave schemes
• Private health insurance
• Employee Assistance Programme
• Personal development opportunities
• Additional benefits, such as free access to the University's gardens, parks, libraries and museums, and University staff discounts in shops across Oxford.
• Cycle to work scheme
• Electric car scheme

​If you would like to find out more, please click ‘apply’ to view the full job description and to find the link to apply. Please send us your CV and a covering letter. 

If you have any issues with submitting your application, please email the Recruitment team.

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The Rhodes Trust is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, colour, ethnic or national origin, nationality, religion or belief.

COMMUNITY FUNDRAISER

Closing date:  16 March 2025

Interview Dates:  26 March 2025

Location: Hybrid working with multi-site working
across both sites, Selly Park and Erdington

Hours: 37.5

Duration:  Permanent

Salary: Corporate Band F - £29,158 - £34,042 per year

DBS: Basic

“Happy to talk about flexible working”

Birmingham Hospice provides expert palliative and end of life care for people and their families living with life-limiting illnesses. We believe that all people in Birmingham should have access to the best specialist care and support - when, where and how they need it.  Birmingham Hospice has exciting plans for the future, while investing in income generation, our events and our retail offerings over the next few years.

We are looking for a dedicated, enthusiastic Community Fundraiser to join our Income Generation Team.

Are you an experienced fundraiser who enjoys building long lasting relationships with charity supporters and wanting to make a difference through multiple activities?

If so, then we have a fantastic opportunity for you to join the fundraising team as our Community Fundraiser.

Working to support the Birmingham Hospice brand, this varied role will support on the delivery of a diverse portfolio of Community Campaigns and events. The successful candidate will have a friendly and engaging personality and enjoy speaking to charity supporters face to face, over the phone and via email. 

Reporting directly to the Senior Community and Corporate Manager this role will grow our Community Impact by recruiting and managing community supporters and volunteers to drive our fundraising efforts across our key areas, lead and motivate individuals to take part in fundraising activities, turning conversations into lasting relationships that support our mission. Work closely with our community fundraising team to build new opportunities and continue to develop existing fundraising products.

Every donation you help bring in directly contributes to the care we provide to those in need. Your efforts will shape the future of Birmingham Hospice.

Ready to make an impact? �� Apply now and help us create a community of passionate supporters that will shape the future of Birmingham Hospice. Your efforts will help us provide comfort and care for those who need it most.

�� Together, we can make every moment count. ��

To view the full job description for this role and to apply for this vacancy please visit our website.

Applications should be made via our website and not by CV

Join our mission-driven, friendly team at Dr Frost Learning, a charity changing students' lives through our digital maths learning platform. We're a team of 12 staff working with thousands of schools, looking for an enthusiastic account exec to join our team.

You'll play a crucial role in building and maintaining relationships with schools and Multi-Academy Trusts (MATs) to drive platform adoption.

You might have prior experience in account management or customer support, or this might be a lateral move for you. As long as you're great at building trusting professional relationships, you could be brilliant at this role!

This is a fully remote role with occasional travel (max. once a month) to schools or relevant education conferences. The role is term-time only (38 weeks a year). This role works best as a 30-hour a week working pattern but we are open to variations of this.

The FTE salary for this role is £40,000. For 30-hour weeks and a term-time only working pattern, this is equivalent to £25,255.

Key Responsibilities:

• Manage a portfolio of school and MAT accounts, serving as their primary point of contact and ensuring high levels of satisfaction and retention
• Build relationships with key stakeholders at both individual school and trust level
• Conduct virtual (and occasional in-person) demonstrations of the Dr Frost Maths platform to potential clients
• Work closely with teachers and trust leaders to understand their needs and optimize their use of our platform
• Monitor account health and proactively address any concerns or opportunities
• Assist in gathering user feedback to inform product development
• Assist in responding to customer support and invoicing queries
• Support schools and MATs through their onboarding journey
• Identify opportunities for expansion within existing MAT accounts
• Represent Dr Frost Learning and promote our product at occasional events and conferences

Essential Criteria:

• Excellent communication and relationship-building skills
• Experience of building relationships with professionals in a work context (this might be teachers or any other professional group)
• Confident with use of IT
• Organised and methodical, able to track and record

Desirable Criteria:

• Experience in customer success, account management, or teaching
• Proven track record of meeting targets and KPIs
• Understanding of the UK education sector and MAT landscape
• Experience with virtual training or presentation delivery
• Knowledge of data analysis and reporting tools

HR Systems & Data Specialist

Location: Rochester Airport, Kent
Salary: Up to £35,000
Hours: 37
Department: Human Resources
Job Type: Full time
Contract Type: Permanent

KSS is an incredible place to work, we are all life savers and all fundraisers working on a mission to bring an end to the preventable loss of life from medical emergency. 

It is a great team of people who work hard and live by the values of being caring and dedicated, collaborative and innovative. We recognise that whilst we strive every day to do our best at work, people also have a life outside of work. 

At KSS you will be inspired by some of the incredible things our teams do.

As part of the Corporate Services function it is your job to support the organisation, ensuring it is fit to grow and deliver its ambition. We aspire for excellence in all we do, maintaining full compliance with regulation and ensuring every penny we raise is spent with the high-level care and consideration it merits.   

This role is a member of the Human Resources team who lead, advise and support the business and help deliver our strategy. With around 170 employees the HR team plays a hugely important role in all people related activities from recruitment to learning, contracts to pensions. As a small team we all need to be adaptable, roll our sleeves up and see tasks through to completion. Life will not be boring, and you will work with some incredible people. You should go home every day knowing you have made a difference. 

This role requires someone who has experience of HR systems, data, reporting and processes, ideally with previous generalist HR experience with an understanding of pay and benefits. You will need to be willing to muck in and learn other aspects of HR as needed. 

We do not expect to find anyone who specialises in all our activities or all the systems we use, but experience of those named in the job profile will be an advantage. A solid understanding of HR processes and workflows is a must.  Where someone has experience with similar systems, we will be looking for a demonstrable desire and aptitude to be able to learn new systems, supported with sound knowledge of HR best practice.

This is a full-time role however part-time applicants who fully meet the job requirements will be considered.   If you think you can contribute, please apply. 

Applicants for the previously advertised HR Payroll Co-ordinator position will not be considered for this role. 

We reserve the right to close the position early if the role is filled. 

Benefits package is correct at the time this advert was published.

Benefits: 33 days annual leave rising with service Occupational/Enhanced Sick Pay Enhanced Parental Leave Access to the Blue Light Card and Blue Light Events Access to the Wellbeing Hub Money Purchase Pension Scheme Group Life Assurance Cover Group Income Protection Cover Critical Illness Cover Employee Assistance Programmes Hybrid working Development opportunities

REF-219947

Job Title: Safeguarding Lead

Team: People and Culture

Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)

*This role sits within a pay grade with a pay range of £19,437 to £29,156 (£32,395 to £48,593 FTE). The salary on appointment will be set at the lower end of the pay range, to a maximum of £21,381 (£35,635 FTE) depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

Context and purpose of role

This role is responsible for ensuring the safeguarding of all individuals involved with the charity, including members, beneficiaries, staff, and volunteers. The role involves developing, implementing, and monitoring safeguarding policies and procedures, providing training, and responding to safeguarding concerns and incidents. The role works to create a safe and supportive environment, ensuring compliance with relevant legislation and best practices.

Key responsibilities

• Act as the primary point of contact for safeguarding concerns and queries, providing advice and support to staff, volunteers, trustees and beneficiaries.

• Develop, review, and implement safeguarding policies and procedures in accordance with legal requirements and best practices, and ensure policies are effectively communicated and accessible to all staff, volunteers and stakeholders.

• Conduct and support the undertaking of regular risk assessments to identify potential safeguarding risks within the organisation.

• Work with teams across the organisation to develop and implement risk management strategies and controls to mitigate identified risks.

• Monitor and review risk management strategies to ensure they remain current and relevant.

• Provide guidance and support to staff and volunteers to promote understanding of safeguarding issues and practices and ensure compliance with policies and procedures.

• Handle and investigate safeguarding concerns and incidents promptly and sensitively, managing the investigation process from end to end.

• Support investigations into member conduct and where relevant.

• Maintain accurate and confidential records of safeguarding cases, ensuring compliance with data protection laws.

• Ensure the organisation complies with all relevant safeguarding legislation, regulations, and standards.

• Prepare and submit safeguarding reports to key stakeholders, including key performance indicators and learning outcomes.

• Use the organisation’s reportable events framework to notify the Head of Governance and Chief of Staff of any reportable events, especially those which may qualify as ‘serious incidents’ requiring reporting to the Charity Commission or other regulatory body.

• Collaborate with external agencies, such as social services and law enforcement, as necessary.

• Monitor the effectiveness of safeguarding policies and procedures, identify areas for improvement and implement corrective actions.

• Develop and maintain emergency response plans to ensure swift and appropriate action in safeguarding emergencies.

• Promote a culture of safeguarding across the organisation, emphasising the importance of protecting vulnerable individuals.

Impact

All safeguarding matters are managed in one place and handled efficiently, sensitively, and in accordance with established policies and regulations. Staff and volunteers across the organisation are confident in how to respond to safeguarding concerns and member and supporter trust in the organisation is enhanced.

Other

• Undertake such other duties as may be reasonably required of the post
• Engage and proactively develop excellent working relationships across the organisation.

The Person

Knowledge, Skills and Experience

Knowledge

• In-depth knowledge of safeguarding legislation, policies, and best practices.
• Knowledge of risk assessment and management principles.

Skills

• Excellent communication and interpersonal skills, with the ability to engage effectively with a wide range of stakeholders.

• Empathy and resilience in handling sensitive and challenging issues.

• Effective negotiation and conflict resolution skills.
• Strong analytical and problem-solving abilities.
• Proficient in conducting risk assessments and developing safeguarding procedures.
• High level of organisational and time-management skills.
• Ability to remain calm and professional under pressure.
• Proficient in the use of the Microsoft Office suite and Customer Relationship Management systems.

Experience

• A professional background in safeguarding and experience in safeguarding case management.
• Significant experience in developing and implementing effective safeguarding policies and procedures.
• Experience in training and mentoring others on safeguarding issues.

Personal Attributes

• Empathetic and compassionate, with a commitment to ensuring the wellbeing of all individuals.
• Detail-oriented and methodical in approach.
• High level of integrity and ethical standards.
• Proactive and resourceful, with a positive and resilient attitude.
• Strong sense of accountability and responsibility.
• Ability to work independently as well as part of a team.
• Assertive in addressing safeguarding issues and enforcing policies.
• Confident in addressing difficult issues and making tough decisions.

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

Want to play your part in transforming society?

You’re in the right place.

The mission of York Vineyard Church is to further the gospel of Jesus Christ, build up the faith of Christian believers, share in the training of workers, promote Christian education, advance the Kingdom of God and bring relief to the poor, the needy, the sick and elderly. 

“Since hearing about the Spear Programme we have seen how well the coaching focusses on mindset, as well as skills, with the aim to support young people to thrive in the workplace, looking beyond just an initial job offer”

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The important stuff 

Salary: £22,000 pro rata

Hours: 9.30am – 5.30pm, Tuesday –Thursday, Part-time, with some flexibility and occasional evening or weekend work for events such as Spear Celebrations)

Location: York Vineyard Church

Application Deadline: Monday 17th March. We are interviewing on a rolling basis and might close the application early if we find the right candidate.

Application: We will not process applications through this page. Please apply through York Vineyard Church. 

We would encourage applicants to find out more about York Vineyard Church by reading through their website when applying.

Wheelchair access and disabled parking available.

Download the application pack for more information.

Personal qualities we’re looking for

• An active Christian, able to personally represent the values and beliefs of Resurgo and York Vineyard Church
• Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education
• A commitment to grow and learn spiritually and as a Christian leader, and a desire to learn and understand coaching techniques
• Confident communication and interpersonal skills, both over telephone and face to face; particularly a confidence in group facilitation
• An ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure
• High emotional intelligence, a sense of humour and fun!

Key Responsibilities

Spear Programme

• Lead group sessions of up to 10 young people, using coaching skills to transform their mindsets, and to maximise their potential in stepping into the world of work
• Prepare and deliver coaching sessions on a weekly basis and find creative ways of developing ongoing relationships with Spear Trainees. This includes running application workshops with past Trainees as well as maintaining records and reporting on statistics

Relationship management

• Build and manage relationships with a variety of stakeholders, including referrers, local businesses, and other organisations
• You will support with job fairs, mock interview days and welcoming external visitors to the centre

Church Community

• The Spear Coach is directly employed by York Vineyard Church, meaning you are part of a vibrant church staff team and submerged in an exciting faith community
• Help to raise the profile of the Spear programme within York Vineyard Church and build a network of supporters and volunteers from the congregation
• Other ad hoc church responsibilities from time to time

About The Upper Room

The Upper Room is a community-based charity that provides essential support to vulnerable individuals, particularly those experiencing homelessness, social isolation, or economic hardship. Based in Shepherd’s Bush, we offer hot meals, employment support, training, and other practical services to help people regain independence and stability.

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Purpose of the Role

The Administrator plays a key role in ensuring the smooth day-to-day running of The Upper Room. They will act as the first point of contact for visitors, oversee key administrative processes, and provide essential support to our team, partners, and service users.

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Key Responsibilities

Administration & Communications

• Answer phone calls and respond to emails, directing queries to the relevant team members.
• Welcome guests, donors, and visitors, ensuring they feel supported and directed appropriately.
• Assist the Communications Manager with events, campaigns, and communications as needed.

Donations & Partner Support

• Receive, acknowledge, and organise physical donations, ensuring they are logged appropriately.
• Provide support to partner organisations operating on-site, ensuring smooth collaboration.

Staff & Volunteer Support

• Oversee the DBS process for staff and volunteers, ensuring compliance with safeguarding policies.
• Support the induction process for new employees, ensuring they receive necessary training and information.
• Assist in organising staff training, maintaining records and arranging sessions where needed.

Service & Operations Support

• Assist with deliveries when needed.
• Oversee Job Club on Fridays, ensuring attendees are supported and the session runs smoothly.
• Monitor and support Health & Safety compliance, ensuring policies are followed.
• Manage kitchen and building equipment servicing, ensuring everything remains in working order.

Harvest & Food Programmes

• Support the coordination of food donations, liaising with suppliers and volunteers to ensure efficient distribution.

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Person Specification

Essential Skills & Experience

• Strong administrative and organisational skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks and prioritise effectively.
• Confident using Microsoft Office (Word, Excel, Outlook) and other administrative tools.
• Friendly, approachable, and able to work well in a team.

Desirable Skills & Experience

• Experience in the charity sector or working with vulnerable groups.
• Knowledge of DBS checks and safeguarding processes.
• Understanding of health and safety in a workplace setting.

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Additional Information

• This role is based at The Upper Room’s premises.
• Some flexibility may be required, including occasional evening or weekend work for events.
• All staff are expected to uphold The Upper Room’s values of respect, dignity, and inclusion.

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Application Instructions

Please forward your CV with a succinct, introductory covering letter outlining your motivation and suitability for the role (letter to be no more than 500 words). If you would like an informal conversation before applying, please let us know.

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Timeline

Posted on: 3rd March 2025

Reading Strategy Coordinator - HMP Hewell

Location: Redditch
Salary: £28,274 per annum
Hours: Full time (35 hours per week)
Department: Prison delivery
Job Type: Full time
Contract Type: Permanent

Do you want to join an organisation committed to addressing illiteracy amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) and G4S to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Hewell. Working closely with the prison and their staff, people in prison, Shannon Trust Team Members, this is an exciting role leading on the delivery and development of creative and exciting literacy initiatives and an ambitious Reading Strategy at HMP Hewell, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.

This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Interviews are planned for the 31st March 2025.

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Join Toynbee Hall as our new Head of Legal Advice (Part-Time) and lead the world’s oldest continuously running free legal advice service. With a 125-year legacy of providing access to justice, our legal advice services include employment, housing, and women-focused clinics, all supported by a passionate team of supervisors and pro-bono law firm partnerships.

 This role is perfect for a qualified solicitor or barrister who is looking to work part-time (2 days a week) while driving impactful legal services in East London. Reporting to the Director of Advice Services, you will:

• Provide strategic leadership to expand and enhance our legal advice clinics.
• Cultivate partnerships with law firms and stakeholders to secure pro-bono support and funding.
• Oversee and support Legal Advice Supervisors, ensuring the delivery of high-quality services.

 You’ll combine your legal expertise with a passion for social justice, helping Toynbee Hall address the legal needs of disadvantaged communities while shaping the future of our legal advice provision.

 What we’re looking for:

• A qualified solicitor or barrister with significant legal advice experience.
• A proven track record in leadership, strategy, and partnership development.
• A commitment to Toynbee Hall’s mission to tackle poverty, injustice, and inequality.

 This is a hybrid role, offering flexibility and a unique opportunity to make a tangible difference.

If this sounds like you, we’d love to hear from you!

Scope of role

The Head of Legal Advice oversees the delivery of comprehensive legal advice services, manages key relationships with existing funders and pro-bono partners, and actively seeks new partnerships to expand and enhance our services. This includes strategic planning, team management, and operational oversight to ensure compliance with legal standards and the effective delivery of services. The role requires strong leadership skills to manage and support a team of legal advice supervisors and the ability to engage with and cultivate relationships with key stakeholders to secure funding and volunteer support.

Key Responsibilities

Strategic Leadership

• Develop and implement strategic plans to enhance and expand legal advice services.
• Monitor and report on the progress of strategic initiatives and special projects.

Strategic Growth

• Develop and implement plans to expand the number of legal advice clinics.
• Cultivate relationships with law firms to secure pro-bono support and funding.
• Identify and pursue funding opportunities to sustain and grow services.

 Team Management:

• Line manage legal advice supervisors, ensuring they provide specialised, high-quality service delivery.
• Oversee recruitment, training, and development of the legal advice team.
• Conduct performance appraisals and address HR issues within the team.

 Operational Oversight:

• Ensure efficient and effective delivery of legal advice services.
• Develop and enforce operational policies and procedures.
• Ensure compliance with legal standards and regulatory requirements.

Partnership Building:

• Act as an ambassador for Toynbee Hall’s legal advice services, attending networking events, forums, and stakeholder meetings to enhance visibility and reputation.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

Could you be our new Volunteer Support Coordinator?

Who we’re looking for

You will be an excellent communicator, as well as a practical, well organised and hardworking individual, preferably with experience in the voluntary sector or equivalent transferable experience.

Reporting to the Senior Service Manager, you will support them with managing the Manchester Support Through Court service. You will provide support to volunteers and oversee the daily running of the service when on duty to ensure day-to-day operations run smoothly. 

This post is funded by The National Lottery Community Fund