Charity Development Manager Jobs in Central London, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main Purpose: To support the Café and Kitchen Manager in day to day running of the CareTrade’s Café Traineeship Programme at the Southwark Resource Centre, SE17 providing hands on work-based training to autistic jobseekers interested in catering and hospitality careers
This post is based on a full-time salary of £28,000 per annum. Holiday is based on annual leave of 5 weeks plus bank holidays
Reporting to: Café and Kitchen Manager
Line Management responsibility: Café Assistant and between 3 and 4 Trainee Café Assistants (at any one time)
Working with: Southwark Resource Centre Management, Café and Kitchen Manager, Larcom Kitchen Chef, CareTrade Head of Education, TAP Project Coordinator, Administrator and CEO, Café Assistant, Trainee Café Assistants
Place of work: Southwark Resource Centre, Hithard Court, 10 Bradenham Close, SE17 2 QB and CareTrade’s Office, Larcom House, 9 Larcom Street, SE17 1RT
Core Responsibilities:
1. Supervising CareTrade Café throughout the school year (including half terms)
2. To work with the Café and Kitchen Manager to write and prepare training materials for the Trainee Café Assistants
3. Oversee the training of the Trainee Café Assistants (young people with autism) during work placement
4. Monitor the progress of Trainees and write end of placement reports
5. Line Manage the Café Assistant and the Trainee Café Assistants and report to Café and Kitchen Manager
6. To work closely with the Southwark Resource Manager and CareTrade to develop marketing materials and promotions for the Café and Community involvement
7. Responsible for opening and locking up the café and cashing up
8. Prepare coffee and food including: baking cakes, making sandwiches, salads, cooking hot meals.
9. Restock/refill items as necessary and list items that need ordering from suppliers.
10. Check stock in fridge for out of date products and dispose of as necessary.
11. Customer service including taking orders, serving customers and cash handling.
12. Maintain coffee machine including set up, cleaning and refilling with beans.
13. Ensure daily cash up form is filled in and money is in safe.
14. Ensure café is ready for customers on opening.
15. Create a welcoming and professional environment.
16. To help raise awareness of autism amongst customers.
17. To keep the café clean and ensure a high standard of hygiene.
18. To ensure food safety guidelines and laws are adhered to.
19. To ensure a Healthy and Safe working environment for self, staff, trainees and customers.
General Responsibilities:
1. To attend all staff meetings and participate in staff development as required.
2. Promote a positive image of autism, the Project, Southwark Resource Centre, Project partners and CareTrade.
3. Co-operate with all CareTrade and Southwark Resource Centre staff in maintaining good relationships with outside agencies and the general public in order to promote the charity and win increased support for its work
4. Co-operate with all CareTrade and Southwark Resource Centre staff in maintaining harmonious inter-personal relationships. Ensure that your conduct within and outside of your work place does not conflict with professional expectations.
5. Ensure an awareness and observation of Fire and Health and Safety Regulations at the work place.
6. Ensure the respect, dignity and rights to privacy of both students and staff as far as possible.
7. Work within all CareTrade and Southwark Resource Centre policies and procedures, in particular Health & Safety, Equal Opportunities, Confidentiality and Data Protection.
8. Carry out any duties as are within the scope, spirit and purpose of the job and the title of the post, as required by your Line Manager.
The job description reflects the present requirements of the post. You will be expected to carry out other activities that are within the scope of the role.
We are committed to safeguarding and promoting the welfare of all young people who use our services and as such expect all staff and volunteers to share this commitment. All staff must provide a current, adequate and relevant DBS Certificate or be willing for CareTrade to process a new enhanced DBS application. All staff must have a satisfactory enhanced DBS check prior to starting.
Confidentiality: All staff are required to maintain confidentiality for all areas of the CareTrade Charitable Trust, partner organisations, its staff, and its work. The nature of the work entrusts people with confidential information about clients/service users, their families and staff within CareTrade and partner organisations. Any breach of this confidentiality will constitute gross misconduct.
We are committed to safeguarding and promoting the welfare of all young people and adults who use our services and as such expect all staff and volunteers to share this commitment. All staff must provide a current, adequate and relevant DBS Certificate or be willing for CareTrade to process a new enhanced DBS application. All staff must have a satisfactory enhanced DBS check (formerly CRB check) prior to starting.
Applications are sought from all suitably qualified sections of the community.
Job Types: Full-time
Pay: £28,000.00 per year
Work Location: In person
Application deadline: 24/11/2024
Registered Charity
21 - 50
Supporting autistic and neurodiverse adults into employment
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key Responsibilities
Reporting into the Operations Manager, the Brand Operations Officer is responsible for managing the distribution of products donated by brands to community-led projects. This role plays a key part in developing and coordinating relationships with key logistics and storage partners.
Managing the brand donation logistic process in line with the organisational objectives, resulting in the successful allocation of products to reach areas of most need.
· Respond to and coordinate all brand enquiries
· Accurately allocate, and track all brand donations, ensuring prompt logging by Projects
· Work with the brands to ensure accurate data is provided and meets The Hygiene Bank’s requirements
· Work closely with existing partners to utilise storage and logistics solutions and continue to develop these relationships
· Record KPI’s and analyse the data
· Prepare detailed quarterly reports for the Operations, Finance, Risk and Audit Committee and present the findings to them, when required
· Support the Head of Operations / Operations Manager to deliver the brand strategy including identifying new logistic providers
· Attend all Operation Team meetings and work closely with Partnership Managers to gain a clearer understanding of each Project and their requirements
Skills, Knowledge & Expertise
- Excellent relationship management and stewardship
- Ability to accurately forecast and report
- Entrepreneurial and partnership forming mindset, supporting the Head of Operations/Operations Manager to attract new logistics and storage partners
- Polished communication and people skills to champion, and act as an ambassador for The Hygiene Bank
- Detail-driven, strategic, motivated, and have a forward-leaning approach to business.
- Ability to work independently, multi-task, and prioritise a busy workload.
- Strong written communication skills
- Appropriate IT skills - experience in managing databases and proficient in using MS Excel, Powerpoint and database CRM (ideally Salesforce)
- Experience working with internal stakeholders' teams to help ensure deliverables are met
- Passion for personal and professional development, as well as a proven can-do attitude
Attributes and behaviours:
- Dynamic, passionate and demonstrably committed to improving the lives of people experiencing Hygiene Poverty
- A commitment to quality and attention to detail
- Ability to work on your own initiative
- Strong interpersonal skills and the ability to deal with a diverse range of people. A highly competent and collaborative team worker
- Discretion and the ability to maintain confidentiality
- Willingness to learn new skills
- Ability to work in a growth mindset, changing and flexible organisation
This job description and person specification represents an outline of the major components of the job and is not intended to be exhaustive.
Key Details
· Salary: £26,000 - £29,000 pro rata, part time, 3-4 days (dependent on skills and experience)
· Contract term – 6 months - 12 months
· Location: remote working/homeworking with monthly in-person team days in London.
· Holiday: 28 days (pro-rata) plus public holidays and closure between Christmas and New Year.
· Defined contribution pension scheme: 3% employer contribution, 5% employee contribution.
How to Apply
· Upload an up to date CV outlining your employment history, qualifications and contact details along with a supporting statement (no more than 1 x A4 pages) which i) demonstrates how you meet the criteria outlined in the Person Specification, particularly around logistic management and ii) outlining why you are interested in working for The Hygiene Bank.
The client requests no contact from agencies or media sales.
Thank you!
Commercial Development Consultant
Location: Homebased with weekly UK-wide travel
Department: Trading Support
Contract type: Permanent
Hours: 35
Salary: £40,982.00
Who are we?
The National Union of Students (NUS) is a voluntary membership organisation which makes a real difference to the lives of students and its member students' unions.
We are a confederation of over 440 students’ unions representing just under 4m students and apprentices across Scotland, England, Northern Ireland and Wales. In Scotland, there are over 40 students’ associations representing 460,000 students.
We do professional differently. We are a progressive charity representing students’ unions across the UK. The sector is inclusive, fun, dynamic and representative and we put students and students’ unions at the heart of everything we do. We are challenging but are committed to creating a supportive and flexible environment which pushes your personal development in your everyday activity.
What we do
NUS Services Limited (NUSSL) is the leading purchasing group serving students’ unions and the educational sector.
NUS Services being the commercial arm of the National Union of Students, resourcing the student movement through three core services: purchasing, commercial development and infrastructure support.
Owned by students’ unions and NUS, all of NUS Services work is membership-led and driven by powerful commercial intelligence, making it the gateway to the student market.
What’s the job?
We are searching for a talented commercial operator to join the team as Commercial Development Consultant. The role is fast paced, working with students’ union commercial teams around the UK, with frequent travel and some nights away involved.
A key part of the role is to initiate, grow and maintain engaging relationships with member students’ union commercial teams across retail, licensed hospitality and food service environments to enable them to grow their profitable contribution in a compliant, insight-led way.
The role has responsibility for implementing our inhouse compliance programmes, ensuring improved understanding and awareness to create programme longevity and continued benefits for both members and suppliers.
Our members take part in the Best Bar None accreditation, demonstrating that their licensed spaces are being operated in a safe and responsible manner. The role holder would therefore become a Best Bar None assessor and complete a number of in person assessments during the year.
Who you are
A talented operator who has experience in the commercial world of hospitality (catering and licensed), retail experience would be a bonus, either within a Students’ Union or a high street operator.
You will have held roles where you can demonstrate a vast knowledge of operating commercial outlets whilst controlling costs, managing margins, and delivering great operating standards.
Understanding the market is key as you’ll be helping our member students’ unions to interpret current trends and develop them into successful action within member commercial operations.
Having a good eye for detail and understanding the need for compliance comes easy to you, along with the skill to challenge where non-compliance may be apparent, so you’ll have strong interpersonal and influencing skills and be a good communicator.
Why apply?
As well as a great place to work, we offer a range of benefits including:
- Generous holiday entitlement (starting at 27 days per year rising with service to 30 days, pro rata for part time)
- Enhanced sick, maternity, paternity, shared parental and adoption pay
- Health Cash Plan
- Pension scheme with employer matched contributions up to 6%
- Employee Assistance Scheme
- Cycle to Work Scheme
- Childcare Allowance
- Paid volunteering days – three days per year for full time staff
Committed to Inclusion
We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability. You can be yourself here whoever you are, be proud of the work you do and build a career in a place that knows different is good.
We recognise that candidates from Black, Asian and Minoritised-Ethnic (BAME) backgrounds are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the essential criteria for a role and are from a BAME background, you'll be guaranteed a first stage interview. It is important to note that this scheme guarantees an interview for candidates who meet the minimum criteria and tell us that they'd like to be considered under the scheme. The selection decision at interview will be based on the most suitable candidate, regardless of any protected characteristic.
Please apply via our online application form, we are unable to accept CVs.
Closing date for applications is Sunday 3rd November 2024 (23:59).
If you’re successfully shortlisted, we’ll see you at an interview on either Wednesday 13th or Thursday 14th November 2024.
REF-217420
Thank you!
Background to School Food Matters
School Food Matters (SFM) exists to teach children about food and to improve children’s access to healthy, sustainable food during their time at school. We provide fully funded food education programmes to schools. Our experience delivering these programmes informs and strengthens our campaigns, bringing the voices of children, parents and teachers to government policy.
About Young Marketeers
Young Marketeers is our flagship food education programme which gives primary school children an opportunity to learn about food production, grow their own veg, and set up a stall at their local community market. The programme began in 2013 at London’s Borough Market. Now, thanks to the support of The National Lottery’s Community Fund, we are taking the programme to cities across England.
Job Purpose
· To manage our Young Marketeers programme across England
Key Tasks include:
Staff management and training
- Provide support and training to a team of freelance Project Officers/Gardeners across the country
- Organise induction of new staff, including development of resources and training packages
Partner relationships
- Conduct desk research on schools and partners in new cities for recruitment
· Maintain good relationships with freelance team, schools and local partners, and visit regions
- Maintain an excellent relationship with funders, and support with written and verbal reports
Budgeting, monitoring and evaluation
· Manage the budget for the programme in collaboration with SFM’s Finance & HR Manager
· Ensure that the freelance team collects data and that accurate records are maintained on Airtable
- Work closely with our Impact & Strategy Manager and Evaluation Officer to complete all monitoring and evaluation processes
- Keep line manager updated on progress
Communications and general
- Gather content for our website and social media platforms
- Contribute to the smooth-running of SFM at this time of growth
- Keep up to date with safeguarding requirements and reporting procedures
- Maintain the ethos of the charity and positively promote our work at all times
- The Project Coordinator will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential!
Person specification
Essential
· Excellent administrative and organisational skills
· Experience of planning, managing, and delivering a programme within budget
· Excellent attention to detail, and the ability to work to tight deadlines and prioritise workload
· Experience of building relationships with partner organisations and individuals
· Clear and engaging communication skills, both written and oral
· Ability to work in a team, and seek help when needed
· Excellent IT skills including excel, word and email
· Experience of working in education
· An interest in food education and children’s health
· Willing to travel within England
Desirable
· Experience of working for a charity or not for profit organisation
· Experience of managing a team
· Interest in gardening and food growing
The client requests no contact from agencies or media sales.
Thank you!
About us
Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy.
Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed.
About the role
This is a new role within the Fundraising and Digital Directorate, which oversees all aspects of the charity’s fundraising, brand, website, social media, email communications, and lead generation campaigns. This role sits within the Public Fundraising Team, which secures donations from individuals subscribed to our newsletters and individuals giving up to £5,000 per year, legators and regular givers.
We are looking for somebody who enjoys working in a dynamic and fast-paced environment and wants to develop their fundraising, and specifically digital fundraising skills to have a major impact on the lives of refugees in the UK.
Main Duties and Responsibilities
Project Management
- Working with the wider public fundraising team, support the development of plans and activity to manage a portfolio of acquisition, retention and stewardship campaigns including, but not limited to, gathering content, setting up landing pages, creating graphics and assets for digital content, designing ad content, as well as delivering email and social media communications and digital versions of our supporter newsletter.
- Provide digital support for each fundraising project from start to finish. Lead on creating segmented and tailored email journeys – source content and create briefs, liaise with suppliers, create and oversee data selections, exports and imports and manage sign off process.
- Manage our email welcome journey for e-news sign ups, and support on the development of other supporter journeys for a range of audiences across the team.
- Ensure continued communications and strong working relationships with the Direct Marketing Manager and Digital and Comms teams.
- Play an active role in coordinating digital communication plans across the organisation, working alongside the Direct Marketing Manager and Comms colleagues to suggest themes and content as well as creating/scheduling content as and when required.
For more information on the role and to apply, please visit our website via the apply button.
Closing date: 31 October 2024.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SCIE Vision
We are committed to building a society which enables people who draw on social care to live fulfilling lives.
At the SCIE, we are driven by our values:
· Progressive – always learning and developing.
· Inclusive – working together for equality, diversity, and fairness.
· Credible – evidence-based, robust, and reliable.
· Transparent – open and honest.
The role:
A great opportunity for you to join our small friendly team and make a real difference to people’s lives by:
· Ensuring that SCIE’s evidence, drawn from research and people’s lived experiences, influences social care policy and practice.
· Developing and delivering influencing strategies, drafting policy papers and legislative briefings, and managing relationships with various stakeholders and key partners.
· Growing SCIE’s profile as an influential, informed, and powerful voice in the social care sector.
· Positioning SCIE to work as a partner to government, responding independently to new government policy, supporting and advising on a range of national policy programmes, initiatives, and influencing guidance and practice.
· Producing high-quality research and evaluations demonstrating what works and makes a difference in social care, promoting evidence-based good practice.
What we are looking for:
· Knowledge of the policy and political landscape developed from previous experience working in a policy or public affairs role, either in government, the civil service, charities, or non-governmental organisations.
· Proven experience developing and delivering public affairs strategies and leading influencing activities.
· Proven experience producing policy papers and applying policy research skills, such as evidence gathering, analysis and reporting.
· Proven experience as a strategic and analytic thinker who can influence policymakers with persuasive arguments, policy ideas and campaigns.
· Proven ability to manage a wide range of internal and external stakeholder relationships, including at senior levels, and to engage with people with diverse viewpoints and backgrounds.
What we offer in return.
We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service.
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
Thank you!
Hours: 40 hours per week
Reports to: Chief Executive Officer (CEO)
Start Date: As soon as possible
Application Deadline: 8th November 2024
About The Anti-Slavery Collective (TASC)
Founded in 2017, The Anti-Slavery Collective (TASC) is a connector and convener of people, groups, and ideas. Our mission is to create linkages between decision-makers, corporates, and civil society allies to disrupt modern slavery and human trafficking.
We have built partnerships with business pioneers, civil society allies, and leaders, hosted high-level events, brought the issue of modern slavery back to the World Economic Forum, and amplified survivor leaders' voices.
TASC's mission is twofold:
- Shifting societal consciousness: We seek to transform public awareness so society rejects the trafficking and exploitation of people and demands ethical products and services.
- Supporting businesses: We provide businesses with tools, information, and connections to eliminate modern slavery from their supply chains, promoting global business practices that prioritise human welfare.
About the Role
The Director of Partnerships will lead TASC’s partnership efforts, responsible for cultivating and securing new partnerships, and delivering on partnership strategies. You will manage relationships with key strategic partners, donors, civil society allies, and academic stakeholders. The Director of Partnerships will work closely with the CEO, contributing to the charity’s broader external relations activities, while operating with independence and professionalism.
Key Responsibilities
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Partnership Strategy and Relationship Management:
- Contribute to developing new partnership strategies.
- Manage deliverables and track impact milestones as outlined in partnership strategies.
- Oversee day-to-day correspondence with donors and strategic partners.
- Facilitate meetings and visits with key stakeholders.
- Support the CEO and team members in engaging with strategic partners.
- Lead or contribute to relevant research projects.
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Internal Coordination:
- Build strong relationships with colleagues to ensure effective information sharing.
- Coordinate joint inputs for briefs, communication materials, and applications.
- Collaborate with the team in producing and disseminating deliverables, updates, and communication materials.
- Regularly contribute to TASC's internal Customer Relationship Management (CRM) system.
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Operational Support:
- Support the organisation’s broader projects or events as required.
- Maintain relationships with NGOs, research institutions, and stakeholders to stay informed about trends, collaborations, and funding opportunities.
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Grant Management:
- Manage all aspects of grant servicing, ensuring deadlines are met and donor requirements are fulfilled.
- Draft and collate reports and grant applications, ensuring alignment with donor requirements.
- Maintain systems for tracking grant data and provide information for internal use and Board papers.
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Management:
- Line-manage a direct report (Partnerships Manager).
Qualifications and Experience
Essential:
- Right to work in London.
- Excellent written English.
- Proven experience in building cross-sector partnerships, especially with corporate partners.
- Strong interpersonal and communication skills with the ability to engage with a range of stakeholders.
- Ability to meet tight deadlines and manage multiple assignments simultaneously.
- High level of initiative and ability to work independently.
Desirable:
- Experience in a corporate partnership or similar role.
- Knowledge or experience in the field of modern slavery, human rights, or development.
- Understanding of contracting and grant-making processes.
- Willingness and ability to travel locally and internationally.
Compensation
- 25 days holiday (pro rata), plus public holidays.
- For further details regarding salary, please inquire.
Application Process
Applications must be submitted in English and include a CV, a one-page cover letter, and the contact details of two referees (one must be your current or most recent line manager or Head of HR).
Please email your application in PDF format with "Director of Partnerships" in the subject line by 5:00 PM on 8th November 2024.
Only shortlisted candidates will be contacted for further consideration.
The Anti-Slavery Collective is an equal opportunities employer, committed to creating a diverse workforce. We strongly encourage applications from people with disabilities, Black, Asian, Indigenous or Minority Ethnic backgrounds, LGBTQ+, and from diverse socio-economic backgrounds.
Applicants must be eligible to work in London.
TASC is committed to meaningful survivor inclusion and leadership. We strongly encourage applicants with lived experience of trafficking or forced labour to apply.
Thank you!
PLEASE NOTE: Although this role is homebased, candidates MUST be based in the north or south west of England. The ability to undertake regular travel across Southwest or North England is essential.
About LawWorks
What we do
LawWorks is the operating name of the Solicitors Pro Bono Group. We are a charity, and our aim is to enable access to justice through supporting and developing the contribution of legal pro bono.
With support from the Law Society of England and Wales, we encourage, facilitate and celebrate pro bono across the solicitor profession and at law schools in England and Wales.
Who we work with
We work primarily with solicitors (firms and in-house teams), and also with law schools and law students, and other legal and non-legal volunteers and organisations.
LawWorks has around 150 member organisations including some of the largest City firms and international firms with an office in London, national, regional and local firms, in-house teams, law schools and charities.
Who we are
LawWorks is a relatively small organisation with 18 members of staff (5 full-time) and a small team of volunteers and interns. We operate a flexible working policy, with several members of staff working hybrid, or where appropriate, from home.
We are a busy and (for our size) complex charity, with a friendly team, a positive ethos and a commitment to doing all we can to ensure LawWorks is a strong and efficient organisation and a great place to work.
Our projects
There are a number of key strands to our work to support and facilitate pro bono:
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we support a growing network of around 300 local independent pro bono advice clinics across England and Wales. We work with lawyers, advice agencies, charities and others to establish or develop new clinics, and provide ongoing information and support, training and resources, for clinic volunteers and coordinators;
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our Not-for-Profits Programme facilitates the provision of free legal advice for smaller charities and not-for-profit organisations, supported by volunteer lawyers from LawWorks’ members;
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our Secondary Specialisation Programme supports the development of more ‘in-depth’ pro bono in areas of social welfare law. This currently includes an unpaid wages project and ‘Voices for Families’, with the charity Together for Short Lives, supporting parents and carers of children with life-limiting conditions;
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we support collaborative projects including: Pro Bono Connect: a project which facilitates barristers and solicitors working together on pro bono cases; the Domestic Abuse Response Alliance and IP Pro Bono.
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we have launched new online tools and digital platforms including a website called ‘Free Legal Answers’ and the Pro Bono Portal UK (with Justice Connect, an Australian access to justice charity).
In addition to encouraging and supporting pro bono delivery, we also work to address barriers to justice and to provide a ‘policy voice’ for pro bono - for example, working to address regulatory and other barriers to pro bono volunteering, and working with our members and others to influence policy on legal aid and other aspects of access to justice.
The role
Our experience in the different regions in England and Wales has shown the valueof having staff based locally to support pro bono initiatives, develop new pro bono opportunities and to increase engagement from the local legal profession.
This role will include helping to develop and support your own set of clinics, building on existing relationships in the Southwest or North of England. You will work with our members and the local advice sector to support the development of new pro bono clinics to meet unmet legal needs. We take an innovative, tailored approach to the support we provide, and you will provide one-to one support for individual clinics, allowing you to identify and address need, providing help with insurance, regulatory queries, finding volunteers and access to online tools.
A small part of the role (1 day per week) will involve working closely with the part-time Engagement & Training Officer (Wales) focusing on expanding stakeholder engagement to increase the number of independent legal advice clinics in Wales and promote pro bono involvement by the legal profession. You will work to identify and engage new stakeholders, develop training sessions and support impact monitoring. This role will also work closely with the Clinic Support and Development Officer (Wales), who acts as the first point of contact for guidance and support for clinics in Wales.
Key priorities for this role will be:
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To provide guidance and support to independent pro bono clinics registered with the LawWorks Clinics Network in the Southwest or North of England;
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To increase the number of individuals in Southwest or North England provided with free legal advice at clinics in the LawWorks Clinics Network by identifying opportunities for new pro bono advice clinics, supporting local stakeholders to develop new services to meet unmet legal needs in their area;
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To support and grow pro bono volunteering and LawWorks’ membership (e.g., law firms and in-house legal teams);
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To identify the training needs of LawWorks’ members, clinics and their volunteers in Southwest or North England, working with colleagues to arrange regional training and other events.
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To support the Engagement & Training Officer (Wales) with the delivery of the training plan in Wales.
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To lead on communications with LawWorks’ members, clinics and their volunteers in Southwest or North England.
We are looking for a confident networker who is able to identify opportunities andestablish new partnerships. All of LawWorks’ work is delivered through partnerships so it is essential that the candidate is personable, collaborative and an effective communicator.
A background in the legal or advice sector will be an advantage, but not essential - training and support will be provided for someone from another sector who is passionate about pro bono and access to justice and willing to learn. Experience of managing multiple projects and seeing them through to completion will also be an advantage.
The role offers variety, autonomy, the opportunity to help develop new initiatives from idea to launch, and a chance to support local communities and volunteer lawyers.
The position will be predominantly home based, with some travel throughout the Southwest or North of England, and occasional travel to LawWorks’ office in central London.
Primary purpose of role
To increase the amount and quality of pro bono legal advice being delivered in the Southwest or North of England and Wales through legal advice clinics, working with the local legal profession, law schools, advice agencies and other stakeholders, to identify new pro bono opportunities and ways in which LawWorks can better support the delivery of pro bono.
Key task areas and duties
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To develop relationships with law firms, legal teams, free legal advice clinics and other relevant stakeholders to identify their needs, plans and priorities in relation to pro bono.
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To facilitate sharing between stakeholders in the region to identify best practice, local opportunities for collaborative working and local training and support needs, and to assist in taking these forward.
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Support LawWorks’ clinic development work in the region, in line with annual support and development targets.
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As the first point of contact for our stakeholders in the Southwest or North, support clinics and members with troubleshooting queries, accessing resources and ensuring that contact information and website content related to their services is kept up to date.
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To work with the wider LawWorks team to support member recruitment and the delivery of local engagement events.
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To work with clinics in the region to support data collection, evaluation and impact assessment for internal and donor purposes and to inform policy.
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To contribute to the overall development and running of LawWorks, undertaking any other tasks which may from time to time be required.
Person Specification
Essential
- Experience of working on (or demonstrable ability to deliver) comparable or similar projects (e.g., involving networking, support and project development)
- Experience of excellent of stakeholder support, relationship building, and collaborative working
- Excellent written and verbal communication skills, including making presentations
- Excellent interpersonal skills and confident in networking with people of varying seniority and backgrounds
- Experience of devising and following project plans, and ensuring personal and organisational targets are met or exceeded
- Experience of working effectively in a partnership or team to achieve shared objectives
- Ability to undertake regular travel across Southwest or North England is essential. This may involve early starts, late finishes and occasional overnight stays
- Ability to work on your own initiative and as part of a team, and confidence in your ability to develop strategies to overcome the challenges of working remotely from the rest of your team
- A genuine commitment to driving forward LawWorks’ aims and work to meet the needs of our beneficiaries
- A demonstratable commitment to equality, diversity and inclusion
Desireable
- Good knowledge of legal advice clinics and the context in which they operate, including how law schools and the legal profession engage in volunteering
- Previous experience working at a membership/network-based organisation, and/or working with volunteers
- Experience of coordinating events or training (online and in-person)
- A sound understanding of web-based communications and strong IT skills
The client requests no contact from agencies or media sales.
Thank you!
For nearly 25 years, Ashden has partnered with enterprises and organisations in the UK and Global South to scale solutions to the climate crisis. We help bring clean energy to farms, villages, and refugee camps, while also driving greener schools, warmer homes, and climate action in UK towns and cities. By shining a spotlight on innovators and connecting them with partners, funders and policymakers, we inspire change, support green jobs, and work toward healthier, fairer societies.
Ashden is a well-regarded and well-connected organisation with a strong track record of building meaningful relationships with high-net-worth individuals across philanthropy, finance and business. However we must aim higher to tackle the climate emergency. To accelerate our efforts, we're recruiting a new leader for Major Donor fundraising to help reinvigorate and scale our fundraising success in this area.
This pivotal role will lead our Changemakers campaign, securing mission-aligned donations of five figures and more from high net worth individuals. You will also collaborate with the Director of Business Development to secure six- and seven-figure gifts to drive transformational solutions to the climate crisis.
We’re seeking an experienced fundraiser with a track record of securing major gifts and building strong relationships with high-net-worth individuals. While climate or environmental exposure is not essential, alignment with Ashden's values and passion for driving systems change is crucial. You’ll be supported by a collaborative team, including senior leadership and the Chair of Trustees, and will have key strategic and operational input into the success of our fundraising, the growth of the team, and the broader impact of our charity.
To read more about the role and organisation, please download the full appointment brief below.
Closing Date: 31 October 2024
People Beyond Profit Conversations: 1-6 November 2024
Ashden Interviews: 13 November (online) and W/c 18 November (in person).
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship:
Kinship is the leading kinship care charity in England and Wales. We offer kinship carers financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. Our expert advice, information and guidance helps with complicated and stressful decisions that so many kinship families have to make. We are always there to support them through challenging times and celebrate the good.
Kinship carers are strong and determined. Together, they are powerful. We help them build communities of support and action by connecting families locally and across England and Wales.
We are at the heart of kinship networks, partnering with and influencing service providers, local and national government and other organisations. We give everything we have to fight for each family and their rights, changing society until every kinship family is recognised, valued and supported.
Kinship care often begins in crisis. A child has parents who are unable to care for them, for whatever reason. It can be frightening, confusing and heart-breaking.
Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. There is often no chance to prepare. Plans may be pushed aside. Relationships, jobs and savings are frequently sacrificed.
It is life changing and challenging raising children who have been hurt or neglected, but kinship carers do it anyway because they put the children first.
We know how hard life can be for kinship carers, but we have seen the amazing things they are capable of, with someone by their side. With the right support, children raised in kinship families can flourish.
That is why we support, connect and campaign – to keep kinship families stronger by keeping them together.
About the Team
The Peer Support and Community team at Kinship is dedicated to enhancing the lives of kinship carers across England and Wales by delivering the first national peer support service. With a focus on building and sustaining networks of peer support groups, the team aims to empower kinship carers through access to resources, training, and development opportunities.
By fostering connections within local, regional, and national ecosystems, the team plays a vital role in ensuring that every kinship carer has access to a supportive community.
As part of our commitment to growth and impact, the team develops innovative approaches to peer support, creating an inclusive environment where kinship carers can share experiences and access essential services. We prioritize collaboration across various departments, ensuring that support group leaders receive high-quality advice and training, facilitating their sustainability and effectiveness. This integrated approach also includes alignment with national and local campaigning efforts to further engage and support the kinship carer community.
In line with our strategic focus on cultivating a vibrant Kinship Community of over 10,000 carers, the team leads initiatives aimed at enhancing community connection and empowering kinship families. By developing a robust model of community engagement that encompasses both in-person and digital services, the team aims to amplify the voices of kinship carers, enabling them to effect meaningful change in their lives and communities.
About the role
This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub. You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment. Funded by the Department of Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.
Who we are looking for:
We are seeking an individual located in Greater London, and willing to travel across the South East of England who possesses the drive, passion, and skills to:
· Establish new Peer Support Groups across a diverse range of communities
· Supervise a small team of Peer Support Development Officers
· Demonstrate the energy and enthusiasm required to inspire yourself and your team to achieve key targets and objectives
· Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the delivery of safe and effective support services for the kinship community.
· Maintain current Peer Support Groups, taking the lead from the national Hub.
· Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products.
In the role of Senior Peer Support Officer, you will be instrumental in ensuring the delivery of a high-quality, consistent, and sustainable peer support service that has a significant impact on the lives of kinship carers.
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.
As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.
You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick start a thriving peer support group.
As you establish new groups, you will provide training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.
You will be an inspirational and energetic team leader with experience in providing day-to-day line management and operational support for a small team.
We are ideally looking for candidates based in or around Greater London and willing to work initially across the London Boroughs and into the South East of England. This role may involve work to establish groups on the periphery of this area that currently have no dedicated development staff.
A valid driving licence and access to a vehicle for work purposes are essential, as this role may require travel across London and its periphery to reach areas in need of dedicated support.
Key responsibilities:
Service delivery:
- In person (face-to-face) strategic outreach into local and regional communities including setting up and attending local engagement events.
- Work creatively to set up and develop new sustainable in peer support groups, attending up to six sessions in person (if needed) before transition to self-sufficiency. Existing groups that are at risk, closed or need support will need replacing or rejuvenating to maintain DfE service level agreements across the team, in addition to new groups.
- Recruit and retain support group leaders to develop their peer support groups.
- Deliver training to support group leaders (group roles and responsibilities, safeguarding, setting up, running and promoting a group).
- Develop strong boundaries and positive relationships with support group leaders – building resilience, empowerment and community.
- Support established groups in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community.
- Help develop and deliver a service blueprint for sustainable peer support groups, thinking strategically about how to develop groups.
- You'll collaborate closely with the ‘Hub’ team to provide a joined up and positive user experience for kinship carers. This collaborative approach is key to our success and ensures that kinship carers receive the best possible support.
- Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners.
Service quality, development and data management:
- Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements.
- Ensure accurate data entry in Salesforce to support service performance, evaluation and learning.
- Provide regular reports to ensure targets and SLA are met for the service.
- Support continuous development and improvement of the service (new systems and processes) as required.
Management and supervision:
- Inspire, motivate and be responsible for day-to-day line management and supervising up to 4 staff members
- Oversee tactical development of new sustainable groups in your area and your team.
- Help set clear objectives to achieve targets and outcomes.
- Actively encourage personal development and learning.
- Increase efficiencies and impact across the team.
- Ensure good team induction processes and systems are in place.
- Role model Kinship values.
Team culture:
- Act in the best interest of Kinship and the families we support.
- Maintain and contribute up to date understanding of kinship care.
- Deliver effective administration with attention to detail and keeping to deadlines.
- Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work.
- Actively contribute to delivering and evidencing a high performing service.
- Take responsibility for your ongoing continued professional development.
- Work in line with the Kinship values.
Knowledge, abilities, skills and experience (person spec):
Essential:
- Experience of team leadership or line management and supervision of a small team and managing performance to deliver targets effectively.
- Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
- Experience developing peer support communities.
- Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.
- Proven experience of ensuring outcomes and impacts of services is evidenced through high-quality data collection.
- Evidence of delivering training/support to volunteers,
- Strong facilitation skills and essential experience of peer support or user led groups with charity beneficiaries.
- Understanding of safeguarding particularly around vulnerable families.
- Excellent communication and engagement skills, with good attention to detail.
- Full driving licence and use of a car for work purposes.
Desirable:
· Lived experience of kinship care.
· Understanding of children’s social care.
· Digital community building (Facebook / WhatsApp etc).
· Full, clean driving licence/own car.
· Permission to work in the UK.
Equality Diversity and Inclusion
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Candidate Application Information
Please refer to the Job Description for this role to check that you meet the criteria necessary for the job. Closing date and interview details:
Closing date: 1 November 2024 12:00 pm
Interviews: 1st Interview Week Commencing 4 November
2nd Interview Week Commencing 11 November
We reserve the right to close this vacancy earlier than the stated deadline.
We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate they meet the essential skills and experience outlined.
Please tell us if there are any reasonable adjustments, we can make to assist you in your application. If you have a disability, which you would like us to consider, please tell us about this when you apply. Please let us know if we can help and remember that you can request information in large print or in a different format.
Registered Charity
21 - 50
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Thank you!
Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all. Are you excited by the opportunity to use data and analytics to improve the lives of people in financial insecurity across the UK?
As our Data Analytics Lead you will deploy data expertise to transform our millions of data points into user-friendly reporting and analytics dashboards reaching all Turn2us teams. Your work will enable colleagues to inform, assess and improve the impact of our programme delivery and make better decisions about our future work, so that we can better support people in the face of life-changing events and tackle the causes and symptoms of poverty. This comes at an exciting time, as we are updating the way we understand and use insight and impact as a charity. You will be passionate about continuing to build your skills in data analysis and we will match this with an investment in your training and development.
We are looking for someone with strong quantitative analysis skills, who can handle large datasets using appropriate tools to handle, analyse and visualise data and insights. The ideal candidate will have experience in turning complex data into clear, actionable insights. Your ability to tell compelling stories through data visualisation will be essential. We are looking for someone eager to collaborate with the Head of the team to identify potential improvements in the organisation’s data. Above all, we value collaboration and an open approach to creating impactful insights with data.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month.
Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Community Coordinator (North London)
Reporting To: Community Engagement Manager
Salary: £28,000 - £34,000 pro rata
Contract Type: Full-time, Permanent.
About The Felix Project
The Felix Project is London’s leading food redistribution charity, dedicated to ensuring good food is never wasted and no one goes hungry. Last year, our nearly 180 staff and over 15,000 volunteers collected 32 million meals of surplus food, distributing it to Londoners in need through a network of over 1,100 community organisations, charities, and schools.
In London, one in five households with children lack reliable access to nutritious food, while the UK wastes 20 tonnes of food per second. The cost of living in London has risen by 24% in the last three years, and food prices continue to climb. About 14% of working families have turned to food support services for the first time in the past year, and 100,000 London families have less than £3 a day for food.
Our work has never been more needed, and demand continues to grow: we are building our expertise and impact in response. The Felix Project now operates from four main depots in North, South, East, and West London, with ‘point-to-point’ projects in Central London and Canary Wharf. The East London depot has a kitchen producing up to 5,000 meals per day from surplus food. A new 'Multibank' in Ealing distributes non-food essentials.
Purpose of the Job:
Based in one of our operational warehouses you will help support Felix’s missions through the development of a network of charities, community groups and other key stakeholders involved supporting vulnerable Londoners across London. Your work will help to build the network’s capacity to accept and distribute food through our depot operations, Green Scheme & Felix Connect and non-food items through Felix’s Multibank.
The Community Coordinator role will support the depot and operational teams, responding to enquiries from the community network to help ensure the smooth flow of food and non-food items whilst delivering excellent customer service. This will include ensuring recipients of our food are compliant with all relevant legislation and guidance as required by our food partners and food business operators.
Your work will help us to effectively monitor and evaluate our growth against our strategic objectives through robust data collection, monitoring and updating using our CRM system.
Benefits
- 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
- Enhanced Maternity and Paternity leave.
- Birthday day off.
- Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
- Training and development opportunities.
- Employee assistance programme including 24 Hour GP helpline.
- Cycle to Work Scheme.
- Opportunity for free meals whilst working at our depots.
- After work activities such as Felix’s softball team, running club and cycling club
Registered Charity
21 - 50
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.
Thank you!
JOB PURPOSE
We are seeking a dynamic, creative and experienced corporate partnerships new business expert to join our team.
This pivotal new role will be responsible for securing high-value, seven-figure (financial and non-financial) partnerships with corporate entities that protect and empower refugees globally.
The successful candidate will oversee the development and implementation of strategic partnership prospecting, manage relationships with key corporate prospects, and line manage a Senior Corporate Partnerships Officer.
This role is an 18-month fixed-term contract.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
Role Responsibilities
- Develop and deliver a new comprehensive business development strategy that will lead to seven-figure, sustainable corporate partnerships, delivering both unrestricted and restricted income.
- Coordinate market research to identify potential high value, strategic corporate partners that can deliver income, visibility and shared value for UK for UNHCR and UNHCR.
- Proactively approach prospects for partnership discussions.
- Develop stewardship plans for top prospects, ensuring full use of senior leadership, technical colleagues and established private sector network.
- Develop unique combined financial and non-financial partnership propositions that lead to transformational partnerships.
- Lead the prospecting cycle: from first meeting, through to opportunity development, through to negotiation and contracting.
- Supervise and mentor a Senior Corporate Partnerships Officer.
- Work closely with internal teams, including Philanthropy and Communications, to align partnership efforts with organisational priorities.
- Remain flexible and quickly respond to emergency situations, identifying and responding to fundraising opportunities at pace.
- Represent UK for UNHCR at industry events, conferences, and networking opportunities to enhance visibility and build connections.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
Personal Attributes and Experience
Essential Experience
- Proven track record of securing seven-figure corporate partnerships.
- Demonstrable experience of developing and implementing new business strategies.
- Experience in partnership negotiation.
- Experience of communicating complex themes and subjects to a variety of audiences, written and verbal.
- Proven success across all types of corporate support, including grant-based, brand-led, pro bono, in-kind and employee engagement.
- Managing, forecasting and monitoring budgets to deliver against income and expenditure targets
- Management and development of direct line reports.
Essential Skills/Knowledge
- Deep understanding of charity-corporate partnerships and the business case behind mutually beneficial collaborations.
- Excellent relationship management skills and the ability to engage and influence senior stakeholders.
- Outstanding communication skills that inspire action from audiences.
- Distil complex information and themes into tangible, impactful partnership propositions.
- Prioritise and work at pace, sometimes under pressure.
- Creative and collaborative working style, and able to adapt to differing needs and priorities of teams spread across multiple locations.
- Strong IT skills to produce high quality proposals, presentations, and reports.
Desirable Skills/Experience
- Business development in an international development or humanitarian organisation.
- Knowledge of sustainable and innovative financing mechanisms.
- Previous use of Salesforce.
- Awareness and understanding of CSRD and its potential implications.
- Ability to work flexibly and travel, and to work unsocial hours on occasion, as required.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays (or pro-rata for part time).
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Hybrid and Flexible Working.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme.
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: Midnight, Tuesday 12th November.
Interviews date: w/c 18th November.
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
Registered Charity
51 - 100
We stand with refugees – will you join us?
The client requests no contact from agencies or media sales.
Thank you!
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Are you a people person with an analytical mind? Do you have data and income processing experience? If so, this is the perfect role for you.
Salary: £31,410-£34,000 (FTE) per annum, depending on experience
Hours: 35 hrs FTE
Place of work: Hybrid/Flexible/Hatfield (minimum of 2 days per week in the office)
Join Our Team!
We are looking for someone who is passionate about making a difference to the lives of the Crohn’s & Colitis community. You would be joining an experienced and friendly team and you will help provide excellent customer experience to our supporters through building excellent relationships via a variety of communication channels.
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ongoing ambitious plans, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
Role Overview
As a member of the Supporter Engagement Team no two days will be the same. You will be essential in helping us improve the lives of those living with Crohn's and Colitis by offering fantastic supporter service and ensuring our members and fundraisers feel valued and keen to continue to support!
The Supporter Engagement Officer plays a pivotal role in achieving this. By taking a lead in the day to day management of the income processing and membership arm of the team ensuring all income is processed quickly and accurately and supporters are thanked efficiently.
About You
You will have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner.
You will be experienced in supervising staff or volunteers and be an effective and approachable networker with a proved track record of building excellent relations with all stakeholders, using high levels of tact and sensitivity when needed.
You'll need strong written and verbal skills and the ability to adapt your style depending on the audience. You'll also be effective at managing challenging situations and competing priorities.
You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required.
You will also have experience of working with databases to produce reports and insights, as well as the managing the handling of cash and finance processes.
Experience of Microsoft office is essential, as well as high levels of accuracy and attention to detail.
If you are committed to our values of ambition, compassion and team-working and like the sound of our role, then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion. Most importantly you will be people focused, and passionate about achieving our vision and mission, by making a difference to those living with Crohn’s and Colitis.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
How to apply
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Natalie Wood, Supporter Engagement Manager.
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack found on our website.
Closing date: Monday 28th October 2024 – 9am
Please note: no applications will move forward within the recruiting process without a supporting statement.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
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Registered Charity
51 - 100
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Thank you!
Emmaus UK is recruiting a High Value Giving Lead to develop and implement ambitious strategies to grow the vital Major Donor, Corporate, and Trusts & Foundation income streams.
Location: Remote with occasional travel across UK
Applications close at 9 a.m. Monday 4th November
Who we are.
Emmaus is a homelessness charity with a difference. We don’t just provide a bed for the night; we offer a home, meaningful work, and a sense of belonging.
Founded in 1991, Emmaus now has 30 communities across the UK, with three more in development. We currently support over 850 people who have experienced homelessness, offering them a home for as long as they need it, along with work and training in our social enterprises. Our goal is to provide a home to 1,100 people by 2025.
About the role.
In this role, you’ll be responsible for leading the Major Donor, Corporate, and Trusts & Foundations fundraising function. You’ll manage a team of three, with two direct line reports: the Corporate Partnerships Manager and the Trust & Foundation Manager.
This role will focus primarily on supporting new business development in these areas and establishing a major donor programme.
Corporate and T&F fundraising are well established at Emmaus UK and performing well, but there is capacity for them to grow significantly with strategic support and guidance from this role.
Major Donor fundraising is a key area as there is not currently an established programme, but there is great potential amongst supporters of other giving streams to make significant personal donations.
This role’s focus will generally be on winning new business and nurturing your team so they can carry these relationships forward as they develop their skills under your leadership. You’ll help your team create compelling proposals for innovative projects while looking at the big picture and utilising resources to meet organisational goals.
This is a role where you can have a huge impact.
Who we are looking for.
We are seeking a well-rounded and seasoned high value giving fundraiser. You will primarily be a major donor expert with experience in at least one, but ideally both, of corporate and trusts & foundations giving.
You’ll be an excellent relationship manager and have a deep understanding of donor motivation, which will enable you to adapt your approach and win new business in your key income areas.
Suitable candidates will also be excellent managers who can inspire and coach line reports to be better fundraisers. Lastly, you will be deeply motivated by the cause of homelessness and Emmaus UK’s inspiring work.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Monday 4th November.
