Charity Administrator Jobs in Manchester

The Ripple Pond supports adult family members of physically and/or psychologically injured British Armed Forces personnel and veterans.

We value your individuality, skills, professionalism, and passion for making a difference in this role.

We don’t measure candidates by age, gender, background, accent, community, sexual orientation, or heritage.

We understand that few people will arrive fully equipped to meet every requirement of this role on day one.

What matters is that you are an excellent communicator- someone who listens well, manages time effectively, and demonstrates resilience.

You must be comfortable discussing challenging topics, this includes facilitating conversations around issues like addiction, mental health, suicide, menopause, domestic abuse and the complexities of family life.

Please note: The Ripple Pond is more than a charity - it’s a dynamic, supportive community that transforms lives. We thrive on care and exceptional communication, and we need someone who shares these values.

Key Responsibilities:

• Onboarding new Members (service users), understanding their needs, and providing tailored support.
• Delivering services primarily online/remotely, with occasional travel for networking, building partnerships, and attending events or meetings.

What We Offer:

As an organisation committed to accessibility, inclusion, and social mobility, we’ll support your well-being and professional development throughout your employment.

However, this role is intensive. Success requires inner strength, adaptability, and mental resilience.

Encouragement to Apply:

We view applicants as well-rounded individuals. If this role resonates with you but you’re concerned about gaps in your CV, qualifications, or experience, we encourage you to apply. We care about your potential as much as your background.

NOTE: Please ensure your covering letter explains how you meet the roles requirements as outlined in the Job Description and Person Specification Document (Attached)

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.

We are seeking someone who can help our regional managers recruit, train, develop, and support local Macular Society services and volunteers. The candidate needs to have an open and collaborative approach and the ability to multitask and prioritise multiple projects and work streams.

If you feel you have the above attributes, then we would love to hear from you.

In return, we provide a great working culture and offer flexible working options, 26 days annual leave, the ability to buy or sell annual leave, supportive family policies, and a 6% pension contribution.

We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.

This role is predominantly home-based; however, travel may be required across the North of England and occasionally to Andover in Hampshire.

We are seeking a passionate and experienced Fundraising Manager to join our small and dynamic team during an exciting period of growth for the organisation. This newly created role will be a crucial role in developing and implementing fundraising strategies to support our mission and ensure the financial sustainability of the Charity.

It will include identifying new funding opportunities as well as creating strategies to build our regular donors, discover and work with high-net-worth individuals, develop corporate partnerships and legacy campaigns. This role will also consist of overseeing community fundraising initiatives and managing one member of staff initially (a community fundraising co-ordinator). 

We are looking for someone ambitious and creative with a positive attitude, happy to roll their sleeves up and get involved to enable us to achieve our goals.

This senior role will be part of our communications and fundraising team reporting to the Marketing Director.

This position offers an exciting opportunity for someone who is driven, innovative, and committed to making a positive impact across Neuroendocrine Cancer UK (NCUK) to build a new fundraising team.

Antibiotic Research UK (ANTRUK) is the UK patient organisation for people impacted by antibiotic and antimicrobial resistance (AMR). Our legitimacy to advocate for change, with policy makers and NHS organisations, comes from our small-scale research projects, our engagement with patients and their families, and from our direct support of patients through our information service and peer-support activities. 
The Operations Manager role is a new and a very crucial one within our growth plans. The postholder will ensure that all aspects of our operations – from direct patient services to back-office support – are of exceptionally high quality.
To be successful in the role you will need proven experience in areas covered by the job description so that you can make immediate impact on appointment. You will also be highly organised, data rational and solution-focussed. Above all, you will be passionate about improving the lives of people in the UK impacted by AMR.
For more details, please see the Role Description

Please note that our website is currently under redevelopment and will be relaunched with a much stronger focus on our role as a Patient Organisation. We are also in the process of re-branding.

Prospectus is proud to be partnering with our client in the recruitment of their new IT Manager. The organisation is a dynamic and rapidly growing charity with a mission to ensure every child receives 1:1 reading support at the time they need it most.

This newly created role offers an exciting opportunity to make a real impact within the charity. Reporting to the Head of Finance and IT, the IT Manager position is offered on a permanent, part-time basis 30 hours p/w (flexible, across 5 days) with fully remote working available anywhere within the UK.

This is a fantastic opportunity for an experienced and driven IT professional driven. In this flexible and fast-paced role, you’ll manage all IT systems, including network infrastructure, hardware, software, security, and cloud solutions, supporting 350+ school laptops and 45 staff devices remotely. You’ll also oversee an IT Support Administrator, who handles daily queries and escalations from the 1st line support team.

To succeed in this role, you should have experience using remote device management and task management software in a Windows environment, alongside expertise in managing the Microsoft Ecosystem. A strong technical background in networks, systems administration, cybersecurity, and cloud technologies is essential. The ideal candidate will have demonstrated experience in project management and team leadership, as well as strong interpersonal and communication skills, with the ability to explain technical concepts to non-technical users. A track record of delivering creative solutions within limited budgets, exceptional organisational skills, attention to detail, and the ability to manage conflicting priorities under pressure is also required. Prior experience in a school-based or charitable IT environment is desirable.
 
Recruitment Timeline:
Closing Date: 2nd February
First Interviews: 10th February
Second Stage Interview: 18th February
 
If this description resonates with you, we encourage you to submit your CV in Word format as soon as possible. Suitable candidates will be provided with further details about the role, including a detailed job description.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. 
 
We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity, and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
 
We are committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

Hours: Full-time, 37.5 hours per week. Our Projects run at weekends and evenings.​

Location: Home based with frequent travel to projects in Bristol, Bath, Swindon, Newport, Cardiff and Exeter.​

Contract: Permanent​

Do you want to work with a multiple charity of the year winner? We are FoodCycle, and our vision is to make food poverty, loneliness and food waste a thing of the past for every community.​

We connect communities, reducing loneliness and food poverty – working with thousands of volunteers and surplus food to help everyone who needs us. By creating welcoming spaces for people from all walks of life to meet, eat and have conversations, we are supporting people’s health and mental wellbeing.​

As Project Support Officer you will support our Regional Manager with volunteer recruitment, documentation, and giving our volunteers a fantastic experience. Each of our community meal projects is run by Project Leaders (volunteer position). You will support Project Leaders in running our community meal projects, and will give extra support to our projects as and when required.​

This support could range from developing relationships with our food suppliers, researching local organisations to support with guest outreach, recruiting new Project Leaders for the Region, or attending projects. The right person for this role is customer service oriented with great communication skills, enjoys being organized, has a can-do attitude, and understands that they are a key component in supporting our fantastic Projects.​

There will be frequent travel to our projects in South West England and South Wales, and evening and weekend work will be needed to cover our projects. A full driving license and access to a vehicle for work purposes is essential for this rewarding role.​

Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.​

How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.​

Deadline for your application:11.59pm on Wednesday 12th February 2025.​

Interview process: Shortlisted candidates will need to complete a 30 minute task prior to interview.​

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can not only build resilience but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities. Our aim is to empower and enhance the lives of people in Greater Manchester. We currently work in four Greater Manchester authorities, Manchester, Rochdale, Salford and Stockport.

Job Purpose

The postholder will be responsible for two key organisational areas:

- Practice Education to an allocation of student social workers: 80% of workload
- Support with induction planning and administrative tasks relevant to the student placement programme: 20% of workload

The postholder will be responsible for providing student social workers with effective, high-quality supervision and support throughout their practice placements and maintaining accurate records of student work undertaken to inform holistic assessments of students’ practice. This role will entail stakeholder engagement both with internal leaders and external partners. The role will involve maintaining close working relationships and crossover workstreams with the Business Support Team, Health & Safety systems, and compliance responsibilities.

Main Duties and Responsibilities

• Student Social Work Placements:
• Maintain relationships with key placement providers through provision of high-quality practice education,
• Practice Educate placements for their entirety at the charity,
• Write reports relating to the above.
• Support a continual and iterative induction process with support when inducting students to all relevant systems – utilising experts across the organisation to deliver elements of the package,
• Work in partnership with Business Support to implement appropriate systems relating to e-learning and hand over to line management during induction,
• Support the arranging of accounts, in partnership with the Business Support Team to enable new users access to the organisation’s systems.

The details contained in this job description, particularly the principal accountabilities, reflect the content of the job at the date the job description was prepared. It should be remembered, however, that it is inevitable that, over time, the nature of individual jobs will change; existing duties may be lost and other duties may be gained, without changing the general character of the duties, or the level of responsibility entailed. Consequently, this job description may be revised from time to time.

All staff are expected to work within all Gaddum policies and procedures.

This is a fantastic opportunity for an ambitious and self-driven professional who can contribute to high-profile projects in the charity sector and use their skills to support our training function as it grows.

Driven by our values and behaviours, we are a high-performing, forward-thinking and solution-focussed organisation. We value teamwork and actively seek other opinions to ensure we can deliver to the highest standard as well as commit to reflecting upon our work to ensure a continual improvement culture. We welcome applications from individuals who are inspired by our values and behaviours.

As we continue to grow and expand our training course offerings, we are entering an exciting new phase in our mission to support the professional development of immunologists and healthcare professionals. This role presents a unique opportunity to join our team and contribute to initiatives that make a real difference. You will play an integral role in developing the skills and knowledge of those in scientific research, medicine and veterinary medicine, empowering them to directly impact global health.

Job title: Language Programme Caseworker

Location: Hybrid work with 40% from Breaking Barriers’ office in London, Manchester or Birmingham with some national travel

Salary: £25,500-£31,000 (London), £24,500-£30,000 (Manchester or Birmingham)

Hours: Full-time (37.5 hours per week), part-time considered

Overall purpose

The aim of the language programme caseworker is to ensure students on the language programme are being well supported towards their goal of passing a language exam or reaching a high level of English. You will facilitate this by enrolling them in school, in online courses or with a tutor whichever best meets their needs.

You will maintain a good relationship with the students, schools and tutors through regular communication. You will offer advice and support on the student's next steps once the language programme has been completed.

Key responsibilities 

We are a fast-growing charity that prides itself on its flexibility and responsiveness, and as a result your responsibilities may change, develop, and grow according to the needs and development of our programmes.

• Casework; directly working with clients to ensure they are eligible for the programme and are on the correct pathway 

• Casework; ensuring your clients are well supported and signposting to support services where required 

• Providing programme guidance and educational/careers advice 

• Maintaining strong relationships with partner schools and reaching out to new schools to establish partnerships 

• Enrolling students at partner schools and monitoring their progress 

• Working towards ensuring all available school spaces are filled 

• Matching volunteer tutors with suitable students ensuring all available tutors are utilised

• Processing payments for students when required 

• Ensuring that all information is recorded accurately and that databases remain up to date 

• Representing Breaking Barriers at sector related events whenever required

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Saturday 15th February. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

To support people in a positive way by focusing on their personal development. The aim is to equip people with the skills and confidence to progress into independent living.

• To work as part of a team, internally and externally with Wigan Council in order to achieve the best interests for each individual, liaising with other professional agencies.

• To identify future housing options and co-produce a support plan to achieve this.

• To ensure that individuals understand financial management and developing budgeting skills in preparation for independent living.

• To ensure that individuals are safe, inspired and engaged to reach any goals they have set for themselves.

• To understand that individuals may have experienced tough life experiences and trauma, and as a result may require a greater level of understanding, thoughtfulness and empathy

• To work with people to identify their abilities. Promote and encourage the attendance of internal and external groups and training where appropriate.

• Ensure that privacy and dignity is always maintained.

• Develop knowledge of local community resources

• Develop and maintain effective working relationships with other agencies including, but not limited to, housing agencies, social services, mental health team, tenancy support services and alcohol and drug services.

• Provide information requested by internal and external stakeholders accurately and on time.

• Attend promotions, external meetings and case conferences about the service.

• Liaise with other service providers, both statutory and non-statutory, to ensure that individuals can access and use all appropriate services to meet their needs.

QUALIFICATIONS AND SKILLS

Suitable candidate should have:

• Ability to network, build enabling relationships and work effectively in a multi-agency context across the Wigan Borough.

• Understand complex needs and how support can be facilitated to those most vulnerable.

• An ability to communicate effectively both verbally and in writing (English) and to collate and evidence work/ outcomes using case management databases.

• A can-do attitude and willingness to undertake a varied workload.

• A resilient nature and the ability to handle challenging behaviour.

• Ability to show empathy with individuals while maintaining professional boundaries.

• An understanding of the needs and challenges of those experiencing homelessness, including those who have support needs including drug, alcohol and mental health needs.

• An awareness of key public health messages relating to contagious and spreadable disease

• Experience of working with and supporting volunteers and staff with lived experience.

PARTNERSHIP WORKING

The Brick is committed to delivering Wigan Council’s Deal approach and as such we are asking for applicants who adopt the 3 core behaviours being: positive, accountable and courageous.

We are looking for innovation and creativity, The Brick is not afraid to do things differently and pilot new initiatives to trial and test new ideas.

OTHER

Health and Safety In line with Health and Safety and Lone Working Policies, take reasonable care of personal health and safety and the health and safety of colleagues, mentors and service users and other persons who may be affected by acts and omissions. Reporting any incidents and Safeguarding concerns in a timely and effective manner following the Wigan tier report system. Diversity Understand and implement The Brick’s Equality and Diversity Policy Out of Hours You will be expected to undertake work in the early mornings, evenings, and weekends to ensure full delivery. Be willing to undertake and assist in fundraising activities which may occur out of hours. Promoting fundraising for the Charity General To be responsible to the Accommodation Provision Manager The post holder will be expected to: Perform any other duties consistent with the broad objectives of the post. Participate in individual performance review and respond to agreed objectives. Attend case management and managerial supervision as required. Attend and be an active participant in team meetings, team training and other internal meetings etc. Attend external meetings, forums, conferences, training etc. as required by Queen’s Hall Action on Poverty. Be aware of professional standards expected in the service, in terms of holistic person-centred delivery, required ongoing personal and professional development. Maintain up-to-date knowledge of legislation, national and local policies, procedures, recommendations and guidelines. Take responsibility for ensuring that legal obligations regarding information which is processed for both mentors and staff is kept accurate, confidential, secure and in line with the Data Protection Act (1998) and Confidentiality Policies. Not abuse their official position for personal gain, to seek advantage of further private business or other interests in the course of their official duties. To undertake other such duties consistent with the post, as jointly agreed between the post holder and Queen’s Hall Action on Poverty To always deliver the service in line with and adhere to the Policies and Procedures To undertake other duties when required to aid in the smooth running of the Project. To promote good communication within The Brick and the Charity as a whole. To ensure good time management

Transforming Lives for Good (TLG) are a national Christian charity working in partnership with local churches to give struggling children a hope and a future. We are looking for a well-organised, relational leader who is passionate about the way TLG enables local churches across the UK to get alongside struggling families in their communities. The Church Relationships Lead will work as part of the national Volunteer Programmes (VP) Team, reporting to the Early Intervention Network Support Manager and collaborating with staff responsible for programme training and development.

This is an exciting time to join our growing VP team to support an increasing number of churches who have chosen to partner with TLG through running the Early Intervention (EI) programme. The successful candidate will be responsible for leading and supporting EI Coordinators to effectively run their centres, as well as training new EI coach teams.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. TLG is also committed to safeguarding children and young people and expects all staff and volunteers to share in this commitment. The successful applicant will be required to undertake an enhanced disclosure via the DBS. We would welcome applications from candidates from diverse backgrounds, to enable us to better reflect the needs of the communities we serve.

Hours: Part Time, 30 hours per week

Location: Homebased with access to Greater London and the South

Closing Date: 18th February 

Initial Interviews: 26th February Online

Final Interviews: 4th March at our National Support Office in West Yorkshire

About Smile Train

Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, lifechanging comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries and we’re just starting. We are truly changing the world one smile at a time.

Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us!

Reports To

UK Fundraising Director

Summary

We are looking for a highly skilled Legacy Manager with demonstrated experience, preferably within the charity sector or comparable commercial environment. The role will involve primarily working from home and must be situated in or near London to attend regular in person meetings with key staff.

Key responsibilities

Take responsibility for a portfolio of around 300 legacy pledgers in order to deepen relationships and offer excellent stewardship to ensure that legacy pledgers feel valued by STUK and their pledge is retained.
Act as the first point of contact for legacy enquiries, both internal and external, responding with authority, sensitivity and diplomacy, so that legacy enquirers and intenders choose to leave STUK a gift in their Will.
Plan and deliver a programme of marketing and advertising to promote legacy giving and grow our pipeline of legacy supporters. This will include contributing to campaign strategy development; producing marketing materials including newsletters; and consulting with the Head of Individual Giving re legacy mailings.
Undertake general legacy communications including developing a tangible legacy vision, make phone calls, arrange one to one meetings and write personal notes/letters.
Organise at least 2 – 3 legacy events per year including post-event follow-up.
Organise legacy stewardship activities such as recognition mechanisms.
Liaise with and oversee the administrative work of Legacy Link, our legacy administrators.
Keep accurate and up-to-date records of all legacy activity on Salesforce and in shared files.
Provide useful data insight and analysis producing regular statistical, qualitative and financial reports of legacy activity.
Manage in memoriam marketing.

Travel

There is limited but regular travel into London for regular team meetings as well as periodic travel as needed around the UK for meetings with legacy pledgers and to organise legacy events.

Required Education and Experience

5+ years of relevant experience with exposure to legacy marketing and liaison with legacy enquirers, considerers and pledgers preferred.
A proven history of generating significant growth in key legacy metrics such as numbers of legacy enquirers and pledgers.
Demonstrated success in developing substantive donor relationships and in supporting senior management and programme staff, to execute donor and engagement strategies.
Excellent verbal and written communications skills and strong interpersonal skills with the ability to interact with both management and donors.
Extremely detail-oriented with strong organisational and time management skills.
Able to take ownership of a process and to use problem solving skills to resolve issues.
Able to make sound decisions based on analysis, experience and judgment.
Able to function both independently and as part of a global team.
Familiar with the MS Office and donor management systems. Knowledge of Salesforce and First Class preferred.
Bachelor’s degree or equivalent, although an equivalent combination of education and experience may be accepted as a satisfactory substitute for this required level of education.

Application Information

Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, [a writing sample-an existing example of your writing; no need to create something new], and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible

LitterHeroes Programme Officer

Salary: £15,018 p.a. (£30,036 p.a. FTE)

We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off; extra days leave for travelling using alternatives to flying; the opportunity to join the UK’s first net carbon pension scheme and 8% employer pension contributions; a core hours system of working and enhanced family friendly policies.

Contract:  Fixed term for 2 years

Hours:18.75 hours per week (Preference for hours across three or four days)

Location: Home Based, with occasional travel across England

Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world facing huge environmental challenges, the work we do has never been more important or more urgent.

The Volunteering & Community Engagement team runs a range of programmes and activities for volunteers, including our celebrated national LitterHeroes Programme.

We are looking for a LitterHeroes Programme Officer who will engage and interact with our valued volunteers, and provide administrative support for the programme. Your support will ensure that all volunteers feel truly connected to Keep Britain Tidy and are able to undertake safe, impactful, and enjoyable volunteering action.

Environmental change is affecting us all and we know that a diverse workforce yields best results. We want people from all backgrounds to be part of the solution. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all staff and welcomes applicants from all backgrounds. If you need any reasonable adjustments throughout the recruitment process, you just need to let us know.

If you are interested in this job and want to help us make a difference, please review a copy of the full job description and continue to apply. 

As part of the application process you will need to answer 3 questions highlighting your applicable skills and experience, and submit a tailored CV. We also that you complete an equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.

The deadline for applications is 08:30, 03 February 2025. However, we reserve the right to close this vacancy early if sufficient applications have been received so we encourage you to submit your application at your earliest convenience. 

For successful candidates, interviews will be held via Microsoft Teams between 19 & 20 February 2025.

If you require an in-person interview, please let us know.

We have signed the pledge to always #ShowTheSalary for the roles that we advertise.

We are proud winners of the Working Families’ Best Small Employer Award 2021.

No agencies please.

Job Title: Connect Membership Officer

Salary: £17,756 per annum (£17,306 Salary for 21 Hours Per Week + £450 Homeworking Allowance)

Hours & Contract: 21 hours per week - Fixed Term Contract Until March 2026

Location: Homebased anywhere in UK with occasional travel to in person events

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults,  as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.

TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.  

This is an exciting opportunity to undertake pivotal role as Membership Officer with Connect.  The successful applicant will have a strong administrative background with excellent customer service skills and time management.  As the first point of contact for Connect you will have a key role to play in promoting the services of the scheme and encouraging membership and engagement. This will be a fulfilling role as your professional skills will potentially have direct impact on the success of  initiatives and activities provided for the benefit of Connect's care experienced members. 

If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.  

Overall Duties of the Membership Officer will include:

• Being the first contact for promoting the benefits Connect Membership to potential members.
• Providing assistance and/or signposting for members communications and enquiries.
• Working closely with the Connect Lead and other internal colleagues create administrative systems and processes supporting membership.
• Data collection and analysis, requiring exemplary record keeping.
• Assisting with organising events and other membership activities.
• Supporting quality assurance processes within the Connect programme by establishing new and / or refining existing systems.
• To work closely with TACT colleagues to enable Connect's strategies and objectives.

TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus 8 annual bank holidays (pro rata).
• Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
• Family friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
• An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
• Menopause Policy and free Menopause Clinician Appointments.
• Stakeholder Pension Scheme (salary sacrifice).
• Fantastic learning and development opportunities for all roles.

The Membership Officer may be homebased within England, Scotland or Wales and may be required to travel to face-to-face meetings occasionally for training and team wellbeing events.

A Standard / Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

• Closing Date: Sunday 9th February 2025
• Interview Date: Monday 17th February 2025 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.