Change Jobs

We are looking for a Policy, Public Affairs & Communications Manager. This role is based within the Drive Partnership and will lead the Policy, Public Affairs and Communications team. Respect is a pioneering UK membership organisation in the domestic abuse sector. We lead on the development of safe, effective work with perpetrators, male victims, and young people using violence in their close relationships.

As the Policy, Public Affairs and Communications Manager for the Drive Partnership, you will lead our efforts to ensure that those with the ability to make change, because of the funding or policy making role they hold, understand the aims and vision of the Drive Partnership and what our data, practice expertise and the voice of survivors is telling us about how to stop domestic abuse in the UK.

In this role, offered a permanent post subject to funding, you will lead a team of two staff, develop our policy influencing capacity and support our national roll out of ground-breaking interventions to stop domestic abuse. You will also take responsibility for improving our internal communications, enhancing our reputation and supporting communications and relationships across the extensive Drive network of partners and beyond.

You will be an experienced public affairs specialist with a background in policy influencing and have extensive contacts. You will build relationships with and work to support Respect, SafeLives, and Social Finance’s public affairs and comms teams and key audiences across the partnership to enhance our influence, reputation and profile both locally and nationally, and maintain good relationships with others who currently work on public affairs and policy issues across the Drive and Respect networks of stakeholders and partners.

You will be joining the Partnership at an important time as we seek to seize the opportunities of a potential new government and wider sector interest in perpetrators of domestic abuse and ensure new commitments in the Domestic Abuse Act and the Tackling Domestic Abuse Plan deliver for victims and survivors.

We would particularly welcome applications from individuals from a wide range of backgrounds and across all protected characteristics. We always welcome and support applications from those who have personal experience of domestic abuse.

Dementia Carers Count has an exciting opportunity for a remote role as our Communications & Digital Engagement Officer within our comms & growth team to help raise awareness of DCC.

Job Title:   Communications & Digital Engagement Officer 

Reports to:   Marketing and Communications Manager 

Contract:   Permanent contract 

Hours:    35 hours / week (28 hours / week considered, core days Tuesdays and   Thursdays, minimum 4 days)  

Salary:   £32,000 FTE pa

Location:   Remote with periodic days in London required 

Job purpose  

To support and deliver effective communications, including marketing and digital engagement activities, which raise awareness of Dementia Carers Count and foster connections with our community of carers, campaigners and donors. Your work will help us reach and support more carers, raise funds and campaign for changes which will ensure that no dementia carer feels isolated, invisible or alone.

Key responsibilities   

•Understand our cause, linked issues, and how these are publicly perceived 

•Horizon scan to spot social and news trends as well as potential influencer targets 

•Manage our social platforms, keeping abreast of media and public zeitgeist about our cause and related issues. You will design and deliver paid advertising campaigns and monitor, respond, share, engage, comment on posts, according to our guidelines and with responsibility for reputation management 

•Share audience insights with colleagues to ensure effective stewardship of all our defined audiences 

•Support development of media relationships. You will curate press and media lists and respond to media queries, with shared out of hours responsibility.

•Draft statements and press releases and pitch ideas for articles and features, developing copy as needed and tracking coverage 

•Support user-led story telling as part of content creation, including interviewing carers about their experiences and identifying opportunities to share carers’ voices in our materials 

•Draft website copy and develop assets for digital use and printed materials which communicate our key messages and brand and which support specific campaigns 

•Review and monitor evaluation and reporting metrics to provide regular and campaign-based management information relating to the success of digital and media activity 

•Support effective cross-organisational internal communication 

•Adhere to all relevant legislative and regulatory obligations relating to marketing, digital and communications 

•Carry out other duties commensurate with this post as requested. 

Prospectus is delighted to be supporting the Royal Society for Blind Children in their search for a High Value Relationship Executive.

The Royal Society for Blind Children offers a range of services including emotional and practical support. They provide life-changing opportunities for children and young people to build confidence and skills through both education and activities. They believe fully, that no child should feel alone or left behind in this world.

This role sits within a friendly, collaborative and wellness-orientated organisation, a and a wider fundraising team. The successful candidate will be responsible for winning new business, developing relationships and providing first-class stewardship and account management across a mixed high-value portfolio of grant-makers, funders and donors.

Working alongside the Head of Relationship Fundraising, the High Value Lead and the Community & Events Fundraising Manager, you will form part of a core team that is on a mission to take RSBC’s relationship fundraising to the next level. You will provide first-class customer service, ensuring RSBC high-value supporters feel connected, recognised and valued; producing high-quality bespoke reports and updates to effectively demonstrate the impact of their funding.

The salary for this full-time role is £35k per annum. You will be hybrid working from their London offices approximately 3 days a week.

 At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Flora Cunningham at Prospectus.

If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are really looking forward to connecting with you soon.

Please ensure you clearly state whether you will be applying for the Part Time or Full Time role in your application.

This is a new and exciting role in Refuge, the post holder will be embedded within district borough housing teams to facilitate dual working that will ensure that survivors’ safety and housing needs are met. The housing advocate will be collocated within the council offices of their designated area to help facilitate:

• Close working relationships with Housing colleagues
• Provision of specialist knowledge relating to DA for Housing Officers and Homelessness Teams to draw on
• Specialist support for survivors at the moment of crisis
• Provision of advocacy; supporting survivors to access safe accommodation
• Joint working with the IDVA or Domestic Abuse Outreach services to ensure all the survivors’ needs are met.

This recognizes that many survivors will approach Housing at moments of crisis, when they are either considering fleeing, or have already fled.

The housing advocate will carry a caseload of survivors that require additional support. They will work closely with survivors of domestic abuse from the point of crisis, to provide high quality independent advocacy around housing needs.They will empower survivors by providing them with emotional, practical and individual safety support. They will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options.

Co-located housing advocacy is another form of community-based specialist domestic abuse advocacy support that focuses on victim/survivors’ self-identified needs, rather than needs defined by the service and any pre-defined actions the agency thinks victim/survivors should take. The work is undertaken with the victim/survivor around their individual needs and for a period dictated by need, not targets.

This role is part of the Wiltshire Project which provides individual and family support to domestic abuse for victims and their children.

Working with children and young people, the team will focus on delivering timely and high quality, trauma informed support to children who have been the victims of domestic abuse.

This is a fixed term position to November 2025.

This exciting post will be working with children who have experienced or been affected by domestic abuse. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children and young people, with an emphasis on early intervention and awareness raising.

In addition, there will be the opportunity to work with the team and manager to develop and deliver new group work provision for young people.

Key tasks and responsibilities include:

· To provide high quality, specialist support to children who have lived in a domestically abusive family.

· Enabling young people to access statutory and other services where appropriate.

· Managing a caseload and working proactively to support young people and their families.

· To deliver educational, time-bound, 1 to 1 support sessions for children and young people.

· Provide specialist support to child victims, with a focus on empowering young people to make informed decisions.

· Ensure that children and young people have a thorough understanding of what constitutes a ‘healthy relationship’.

· Undertake risk assessments and implement robust safety management plans.

· Give practical and emotional support to children affected by domestic abuse.

· Work closely with multi-agency partners and the wider Wiltshire team to ensure that we maintain a focus on risk management and safeguarding.

· Work with your team and manager to develop early intervention resources.

· Engaging with and supporting the MARAC and MASH process, to ensure that the voice of victims is heard.

This role will be based in our Trowbridge office, with a requirement to travel across Wiltshire. FearFree supports staff to work flexibly, with an ability to work in a hybrid fashion, both at home and in the office.

Key responsibilities:

• Manage a caseload of low to high risk children and young people, predominantly through face to face appointments but also utilising virtual technologies.
• Complete an initial assessment of the child’s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating.
• Assess, manage and review risks to service users, colleagues and self, according to agreed procedures.
• Assess the needs of the child and devise appropriate support and safety plans with due regard to the dynamic nature of risk.
• Work with colleagues, health and social care professionals and multi-agency networks to evaluate caseload needs and the progress that has been made.
• Work directly and proactively with children and young people to help them to understand the impact that Domestic Abuse has had on them.
• Ensure personal safety and that of service users and other staff at all times.
• Respond to emergencies and crises with a focus on the child’s wellbeing and safeguarding.
• Plan and implement activities to promote self-awareness, confidence and participation for children.
• Provide person centred, trauma informed support to all your cases, to empower the young person to make informed choices.
• Enable service users to participate in the design, delivery and evaluation of services.
• Work effectively in partnership with multiple statutory and voluntary agencies to enhance service delivery, safety and safeguarding.
• Respond to a child’s individual learning needs and style, adapting practice as necessary.
• Work closely with schools and education establishments to ensure support offered to service users is appropriate, planned and coordinated.
• Keeping the child’s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child’s understanding around safeguarding and why we need to share certain things.
• Act as duty officer for Wiltshire, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota. Duty shifts will be 9 – 5 in the Trowbridge Office.
• To understand and work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse, in order to reduce the risk for service users and their families.
• Accompany service users, when needed, to other relevant agencies and support them in their interactions with these agencies.
• To work alongside colleagues to deliver a whole family approach.
• Be proactive with your line manager to carry out periodic case reviews.
• Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.

Groups and Activities

• Work with the Childrens and Families Team Manager to develop and deliver, a group work intervention for young people.
• Assist with recruiting children and young people to be involved in the development of groups or activities, providing them with on-going support.
• Run groups for children and young people following a planned programme.

General

• Work at all times in accordance with the requirements of the Lone Working Policy and Procedure.
• Attend and contribute to team meetings.
• Update written and computerised records with accurate and clear information.
• Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
• Undertake agreed training and keep updated on changes in legislation, policy and best practice.
• To support additional duties at your team managers discretion.

Responsibilities

• Appropriately manage highly confidential information relating to vulnerable people.
• Ensure security of data, especially sensitive personal data, in line with the information security policy.
• Work within FearFree’s Policies and Procedures at all times.
• Be mindful of responsibilities in respect of health and safety.  In particular:

- Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures;

- Take reasonable care for your own safety and for the safety of others who may foreseeably be affected by your actions at work;

- Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work;

- Report all health and safety concerns to line managers;

- Assist with the completion of the risk assessment programme.

For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Administrator

Job Type - Part Time, permanent
Salary - £11,898 per annum
Hours - 20 hours per week
Location - Birmingham

Do you believe in social justice, fairness and giving people a second chance? So do we. These values have allowed us to change lives, build stronger communities and reduce crime for more than 50 years.

And we are committed to making an even bigger impact in the future.

That means putting the people we help at the heart of everything we do - always delivering our services and support to the very highest standards of quality and compliance. Nothing less will do.

So, join our team as an Administrator to support the team with case work, ensuring that all procedures are met and are in line with our contract and service requirements.

Duties and responsibilities include but are not limited to:

• Work collaboratively in a multi-agency setting as required. This includes maintaining professional relationships and appropriate confidentiality of information.

• Manage data systems and develop effective methods of data processing.

• Understand the main Microsoft Office programmes and an ability to use case management systems to record project activity.

• Ability to scrutinise data in order to produce detailed project reports.

• Actively contribute towards meeting team performance targets in respect of the service

• Maintain up to date records via relevant and appropriate systems within specified timeframes and produce reports as required.
  
  
• Positively promote and represent Nacro at all times, building strong relationships with colleagues to work as part of an integrated team focused on meeting the needs of services users/learners.
  
  
• Adhere to Nacro’s Safeguarding and data policies and procedures at all times and comply with legislation and statutory duties and data controls protocols.

• Act in line with, promote and carry out all responsibilities with full regard to Nacro’s Equality and Diversity Policy.

The ideal candidate must have previous experience with General Administration and will need to be:

·Proactive with a good telephone manner

·Organised with a good eye for detail

·Strong IT & MS Office skills

A Basic DBS check will be required for this role. 

For Nacro's Full Benefits please click .

For a Role Profile please click .

Prospectus is delighted to be supporting the Royal Society for Blind Children in their search for a High Value Relationship Manager.

The Royal Society for Blind Children offers a range of services including emotional and practical support. They provide life-changing opportunities for children and young people to build confidence and skills through both education and activities. They believe fully, that no child should feel alone or left behind in this world.

This role sits within a friendly, collaborative and wellness-orientated organisation, a and a wider fundraising team. The successful candidate will be responsible for winning new business, developing relationships and providing first-class stewardship and account management across a mixed high-value portfolio of grant-makers, funders and donors, focused on large and long-term relationships.

Working alongside the Head of Relationship Fundraising, the High Value Lead and the Community & Events Fundraising Manager, you will form part of a core team that is on a mission to take RSBC’s relationship fundraising to the next level. You will support on testing new approaches for new business and creating plans and reports for successful relationship management.

The salary for this full-time role is £40k per annum. You will be hybrid working from their London offices approximately 3 days a week.

 At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Flora Cunningham at Prospectus.

If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are really looking forward to connecting with you soon.
 

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills, and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work. 

Hours: 40, five days over a seven-day rota

Location: Shop from Crisis Finsbury Park: 19 Stroud Green Rd, Finsbury Park, London N4 3FB

About the role

We have a fantastic opportunity for a Shop Supervisor to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness. 

As a Shop Supervisor, you will support the Shop Manager and Assistant Shop Manager to deliver an outstanding customer experience. You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.

This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression through training and development.

About you 

To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles and will be looking to build a career in this sector.  You will be committed to Crisis’s values and mission to end homelessness. 

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

You may have experience in: shop supervisor, store supervisor, sales assistant, team leader, sales assistant, retail assistant, shop assistant, customer service, charity shop, charity retail. 

Working at Crisis

As a member of the team, you will have access to a wide range of employee benefits including:

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave, incrementally increasing to 31 days after 4 years. 
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation

How to apply

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

Closing date: Monday 15th July 2024 (at 23:59)

Interviews will take place on Wednesday 24th July

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094 

The Primary Care Network (PCN) Cancer Care Coordination Service provides an improved experience for patients beyond their interactions with clinical services. Working within a network of GP surgeries, we support both patients and clinicians, contributing to the overall holistic approach to supporting those living with cancer. This integrates the ‘beyond medicine’ approaches offered by the Voluntary and Community Sector (VCS) into the cancer pathway. The service undertakes holistic needs assessments and provides practical and emotional support, acting as a single point of access for patients on the cancer pathway. Working closely with clinical staff and additional roles, this role ensures a more integrated approach across the Health and Social Care sector.

This post is an exciting opportunity to work with Nottingham City’s PCN 8 (Clifton and Meadows). Using the Macmillan Electronic Holistic Needs Assessment to support Cancer Care Reviews will ensure patients have access to the right support for all their non-clinical needs. The post will also work on the preventative agenda, supporting uptake of cancer screening across the PCNs and supporting the practices within the PCNs to deliver their improvement plan around early diagnosis of cancer (in line with NHS England and NHS Improvement - QOF Quality Improvement domain 20/21 – Early diagnosis of cancer). The post holder will be expected to work a significant proportion of their time within the PCN areas, both within the community and within GP surgeries.

Job Purpose and Objectives

• Work in partnership with the practice staff, inclusive of link workers to ensure referral pathways are clear and criteria for accessing the Gateway is understood.
• Monitor Cancer QOF lists, offering support, Cancer Care Reviews, and completing eHNAs for eligible patients as appropriate.
• Support individuals to create a Care and Support plan with the aim of supporting them to live better with a Cancer Diagnosis.
• Support with the delivery of care and support plans, referring to other organisations as appropriate.
• Work within different communities in the PCN area to increase awareness of the benefits of screening programmes.
• Actively encourage and support targeted communities and individuals to take up screening opportunities they are eligible for.
• Work closely with GP practices within the PCN to ensure that social prescribing referral codes are inputted to EMIS/SystmOne/Vision and that the person’s use of the NHS can be tracked, adhering to data protection legislation and data sharing agreements with the clinical commissioning group (CCG).
• Have a comprehensive understanding of safeguarding and escalate safeguarding concerns.

We're looking for a Housing & Income Officer to join our Landlord services team located at our Head Office moving to Caledonian Road this year.

£32,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel valued? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives.

A dynamic, friendly and innovative care and support business known for its life-changing services is looking for a dedicated and target driven Income and Housing Officer who can maximise the organisation's rental income collection, effectively manage rent arrears and deal with other breaches of the occupancy agreement.

Managing a patch of 400+ units across our services you will ensure that challenging rent collection targets are met but also that everything is done to avoid eviction. Your personal qualities are as important in this role as your work experience.

Working alongside Operational Colleagues, the Income and Housing Officer will be responsible for overseeing the delivery of generic Housing Management services across their patch with the main focus on Income Collection and some ASB management. You will be expected to meet tight KPI's increasing rent collection and carry out rent arrears actions at all stages from the initial warning letters to the eviction stage.

In order to effectively deliver the services listed above to their patch, the Income and Housing Officer will need to work closely with Contract Managers and Support Workers working within our projects to empower and enable them to carry out their responsibilities. Strong interpersonal and stakeholder management skills are a pre-requisite to the role. The post holder will be extremely flexible and have the ability to effectively manage multiple projects at one time.

Fixed term contract of 6-9 months

Needs to be able to travel, some homeworking but priority is out on site visiting customers in their homes and having a presence in the community.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained
Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases
Proactively monitor all current and former accounts within the defined patch and make recommendations to the Housing Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
An understanding of how to effectively deal with breaches of occupancy such as anti-social behaviour and abandonment. .
The ability to communicate clearly with non -housing management staff and explain cases in a non technical way.
A logical approach to problem solving and a willingness to deal with problems quickly and efficiently.
A willingness to "go the extra mile" when working with our customers

What you'll bring:

Essential:

Experience of monitoring rent accounts and managing rent arrears
Experience of using computerised rent systems to monitor arrears and record information
Extensive knowledge of welfare benefits ,especially housing benefit
Experience of liaising with housing benefit departments ,the DWP and other external agencies

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description

Bristol Hub Support/Executive Assistant 

£28,831 per annum (pro rata for part time hours) 

(Ref: SUS4287) 

Full Time 37.5 hours per week – happy to talk flexible working 

Base: Full-time in the Sustrans Bristol Hub. 

About the role 

This is an exciting opportunity to join Sustrans as part of the People and Organisational Development (POD) team based in the charity’s head office. Our city centre hub has been recently refurbished and you will be working in a friendly, supportive, environment in a role where you can enjoy professional contact with colleagues at all levels. The Hub is in a fantastic location, based in a vibrant area of central Bristol. 

This is a varied role providing support in the day to day running of the Bristol Hub and performing an Executive Assistant function, delivering high quality and confidential support to the Executive Director (ED), with duties such as diary and email management, administration of the ED travel and expenses and other duties. 

You will be supporting the Bristol Hub Manager, taking the lead on administrative functions at the Bristol Hub, including the delivery of a friendly and efficient reception service, answering all queries from colleagues and visitors to the Hub, assisting in the support of all facilities management and liaising with contractors and suppliers. 

You will proactively seek opportunities for improvement to the smooth running of a dynamic, modern, flexible office environment that works for everybody, considering both efficiency and accessibility that fall in line with our strong EDI values. 

Building internal relationships with colleagues across the organisation and the Senior Leadership Team, you will support with the organisation of team days and events.

About you 

You should have experience providing high quality, proactive PA support to senior leaders, including high-level decision-making groups, through effective administration. This will include dealing with confidential and sensitive information. 

We also ask that you are experienced in office management systems and procedures including facility management and can demonstrate your knowledge of basic office health and safety. 

You should be highly organised and have excellent administration skills, including the ability to make summary notes during meetings and a high level of competency using equipment and various software, showcasing your excellent attention to detail. You will have the ability to effectively summarise and communicate information. 

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.

What we offer 

In return we can offer a flexible, supportive and rewarding working environment.

Wellbeing 

28 days’ leave per annum plus bank holidays for full-time working 

Ability to buy an extra week of annual leave (pro-rata for part-time staff) 

Staff volunteer days 

24/7 free, impartial and confidential support service 

We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes 

Financial 

Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans 

Bike, computer and season ticket loans 

Discount benefits 

London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London) 

Death in Service benefit – 3 x annual Salary 

Family Friendly 

Enhanced maternity and paternity pay 

Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

Additional information 

Closing date for the receipt of completed applications is 23:59, 07 July 2024. 

Face to face interviews will take place at our Bristol Hub on Tuesday 16 July 2024. 

About Sustrans 

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.  

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone. 

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.  

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.  

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.   

Social Media Manager

Contract: Permanent, full-time, 35 hours per week

Salary: £43,668 - £45,851 with excellent benefits

Location: London, UK.
Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London, and this will be your location and contract base.

About WaterAid:
Want to use your skills in social media management to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Social Media Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:
The Digital Content and Experience Team are a group of experts who manage WaterAid's owned digital channels and content. From compelling emails, to thumb-stopping social media content, to finely crafted web content - we're all about telling stories and creating experiences online that raise awareness, inspire brand love and stimulate action.

About the Role:
As our Social Media Manager you'll have an exciting, busy and creative role. You'll be the owner of our social media channels, responsible for bringing our strategy to life and working with lots of other teams to ensure the best use of social media to achieve wider organisational goals too.
Some of the highlights:

• Working with talented comms professionals across the world to find, develop and produce stories about our work.
• Using your creativity and deep knowledge of social media to make content that is entertaining, educational and inspiring.
• Covering iconic events and partners, like Glastonbury Festival, The Championships at Wimbledon and the London Marathon.
• Collaborating with famous friends and talented creators on shared content that will get WaterAid's message in front of new audiences.
• Owning the delivery of social media campaigns to support key fundraising appeals, brand awareness moments and mass campaigns.
• Strolling through the office in a toilet costume from time to time.

About You:
You'll need to know social media inside out, be able to think fast on your feet and be happy to get stuck into making all manner of content as part of a small but mighty team.

We're looking for someone with:

• Experience of content creation, especially assets and video for social media.
• Extensive experience in channel management and using management platforms (such as Brandwatch, Later, Sprinklr etc).
• The ability to manage stakeholder relationships globally, influence effectively at all levels and work collaboratively as part of a matrix structure.
• The ability to self-manage, innovate for continuous improvement and respond creatively to emerging trends and technology

You'll also ideally have video editing experience and would be comfortable presenting in front of camera, although these skills aren't necessary.

Closing date: Applications will close at 23:59 on 17th July 2024. The first round of interviews, held virtually, will be the week commencing 22nd July 2024. The second round of interviews will be week commencing 29th July 2024.

How to Apply:
To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Barnardo's are recruiting staff, so if you are you ready for a new challenge and are passionate about working with children and young people to support their emotional wellbeing, you might be just who we are looking for.

The Service:

The service will support the children and young people in Lancashire and South Cumbria to grow up with healthy minds, feel confident and resilient and fulfil their potential. As part of the THRIVE ‘Getting Help' model Barnardo's will provide therapeutic one to one, group work and counselling support in the community.

 The Service will have a number of bases across the area , however this role will be based in Blackpool.

We are looking for people who are passionate about:

• Children's and Young people's emotional health and wellbeing
• Improving outcomes for children and young people

The Role:

The Emotional Health and Wellbeing Team - Practitioner

You will offer both 1:1 wellbeing sessions and therapeutic group work covering emotional literacy and emotional regulation.

Successful candidates must:

• Be experienced in delivering direct emotional support to children and young people on a one-to-one basis and in a group setting.
• have a caring and approachable manner that supports children and young people to establish safe and trusting relationships.
• have an awareness of emotional challenges and how these impact the lives of children and young people.

• have a knowledge of child and adolescent development and the role of the family in supporting children and young people's emotional well-being.

• understand the specific trends and issues that are currently impacting the emotional wellbeing and mental health of children and young people.
• have comprehensive understanding of children's safeguarding.
• need to be adaptable and deliver support via multiple methods; face to face, telephone or video call. 
• Have case management experience and a clear understanding of the requirement for professional and accurate case notes.
• It would be beneficial to have access to a car due to the regular travel required in this role.

Although this contract has a permanent status, please be aware that this post is subject to continued funding and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement.

Additional Information:

You must demonstrate in your application that you currently use the skills outlined above, and in the Job Description/Person Specifications, or have used them previously in employment, education, training, volunteering etc. This should be done with an understanding of the context of the service described.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out 1st April 2023. This is a positive change for the charity, and a key pillar of our People & Culture Strategy. It will assist us in supporting colleagues to grow and develop in their career at Barnardo's as it will offer clear routes of progression for colleagues to progress through the pay band of their role.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay progression steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application.

Benefits

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

Enhanced Support Worker

We're looking for a kind, compassionate and resilient Enhance Support Worker to join our RBKC Heaney Cluster Service service in Ladbroke Grove.

£25,937.60 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

The Heaney Cluster an intensively supported housing scheme for the most challenging customers in the borough. The majority of the customers come with a history of entrenched rough sleeping; often coupled with enduring mental health difficulties. The aim is to offer a home to those who would have difficulty finding accommodation because of their lifestyle choices involving extreme drug and alcohol misuse. The high support hostel caters for eleven service users with complex needs and is staffed 24 hours a day with the minimum of three staff on duty. The medium support services are staffed from 9am to 9pm where the customers present with varying degrees of mental health issues.
Enhanced Support Workers will devise person centered support plans with customers to help them develop the life skills they require to meet their needs and goals. This will include sign posting them to the local drug and alcohol services to address substance misuse issues. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

* Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager.
* Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Develop and maintain links with all key agencies and service providers in the local community
* Develop knowledge around the local mental health system to ensure customers receive the best treatment available
* Lead on an area of specialism (e.g. ETE, health and wellbeing) and build partnerships and develop internal and external opportunities for service-users in this area
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
* Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
* Adhere to Look Ahead's Policies and Procedures
* Engage in learning and development activity to increase knowledge and skills
* Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

About you:

* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible
* Open to feedback and self development
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

- Experience of working with complex needs/ street homeless

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.