Change Communications Manager Jobs in Farringdon, Greater London
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION
Job Title: Bank Retail Assistant
Team: Retail
Salary range/pay band: £14.74 per hour
Reports to: Head of Volunteer Development and Retail
Direct reports: n/a
Hours: Ad hoc as required
Location: Allocated shop
Introduction to Shooting Star Children’s Hospices
Shooting Star Children’s Hospices
Shooting Star Children’s Hospices are a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and Southwest London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of the hospice are our dedicated clinical staffs. Their exceptional commitment and professionalism is commented on by so many of the supported children and their families.
It costs £10.5 million a year to maintain our current level of care. Only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters’ generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families.
Predominantly we work with families living in the Northwest and Southwest of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally. We have a reputation for delivering high quality care. We have a CQC rating of ‘Outstanding’
Introduction
Retail and Volunteers Team: Our Retail and Volunteers Team manages our charity shops and volunteer programs, which play a crucial role in supporting our mission. They recruit, train, and coordinate volunteers to staff our shops and assist with various tasks, such as sorting donations and serving customers. Additionally, they oversee the operations of our retail outlets, ensuring that they are efficiently run to generate income for our hospices.
Part 1: Job Profile
a) Main purpose of job
In the absence of the manager or assistant managers to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.
Decision Making Authority
The post holder will be required to make decisions on the quality, and suitability of donations before they are placed on sale. Depending on the length of the cover period they may be required to dress the windows. (They will follow price guidelines and existing display layout throughout the shop.)
The post holder will work with eCommerce Manager to decide if items would be suitable for selling at a higher price on eBay or through a promotional event and set these aside for the manager of the shop to deal with on their return.
The post holder will support with rostering of the team of volunteers where necessary and delegation of duties and jobs.
Essential and desirable skills and experience
Essential
• Experience in either retail or charity retail.
• Administrative/cash handling experience
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
Desirable
• Experience of managing a team of volunteers or staff.
b)Scope of job
The post holder for the duration of the absence of the manager or assistant manager will have control over rostering of the team of staff and volunteers, and delegation of duties and jobs.
1. Customer service
2. Processing and pricing of donations
3. Merchandising, display and promotion of stock and housekeeping
4. Sales and financial reporting
5. Coordination of volunteer team
Part 2: Main duties and key responsibilities
a) Customer Service – 25%
• Dealing with customer queries and complaints courteously and effectively
• Informing the Head of Volunteer Development and Retail of any serious incidents or complaints
• Ensure that any refunds are processed in line with SSCH refunds policy
• Ensure that the advertised trading hours of the shop are adhered to
• Ensure relevant documents are completed in the event of an incident/accident and reported accordingly
b) Processing donations – 25%
• Process all donations as soon as possible, prioritising Gift Aid and high value items
• Prepare and clean items appropriately for display
• Oversee the recycling and arranging of collections
• Promote Gift Aid is at all available opportunities
• Ensure that the ongoing need for donations is publicised
• Price and ticket all items according to pricing strategy for the shop and ensure that all pricing and ticketing complies with legislation
• Ensure that stock is properly managed and rotated in accordance with latest guidance
• Identify high value or specialist items that may need to be sold in another capacity
c) Merchandising, display and promotion of stock, maintenance of high standards throughout the shop – 20%
• Ensure that all merchandise is displayed attractively and that the window display is eye-catching
• Ensure that there are high standards of cleanliness and tidiness in all areas of the shop
• Publicise promotions and special events
• Support and promote Corporate events as required
• Purchase consumables and stock items in a timely manner
d) Sales and financial reporting – 10%
• In the absence of the manager/assistant ensure that daily/weekly financial reports are submitted and that any discrepancies are investigated
• Keep the Head of Volunteer Development and Retail fully informed and updated regarding the performance of the shop and any issues which may impact this
• Ensure that the Manager/Assistant Manager and shop volunteer team are kept informed of the shop’s performance
• Ensure that the till procedures are always followed by volunteers
• Ensure that issues affecting trade are monitored and communicated
• Ensure trading standards regulations are complied with
• Ensure that all financial documentation is correctly completed and up to date and is sent to the finance team in a timely manner, highlighting any issues
• Ensure that purchases from the shop by staff and volunteers are processed according to SSCH policy and that the appropriate records kept
• Ensure that charity donations by cash/cheque/card are processed according to SSCH policy and procedure guide
e) Coordination of volunteer team – 20%
• Ensure that volunteers are fully briefed on shop priorities and performance
• When required roster the volunteer team to ensure maximum productivity
• Create a positive working environment in which equality and diversity are well-managed and volunteers can do their best
• Plan, delegate and allocate tasks to the team, offering support for the volunteer team as appropriate
f) Other duties
• The post holder will be able and willing to get to and work in a number of shops and be available across seven days per week.
• The post holder will be required to apply for a Disclosure and Barring Service check
• The post holder must live within the area of work
g) Mandatory Criteria
1. Other duties
The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.
2. Professional Codes of Conduct
The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate.
3. Health and Safety
Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.
4. Mandatory Training
The post holder will attend all mandatory training relevant to their role
5. Our values and behaviours
Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals.
Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.
Respect – We will treat each other with the utmost respect.
Integrity – We will be open, honest and transparent in all that we do.
Diversity – We will respect individuality and ensure inclusion and fairness to all.
Excellence – We will strive for excellence in all that we do.
Shooting Star Children’s Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. Before commencing employment, successful candidates will be required to provide satisfactory references and undergo an enhanced Disclosure and Barring Service (DBS) check.
Part 3: Person specification: Qualifications, experience and skill levels
a) Qualifications
Essential
• 5 GSCE’s A-C or equivalent including Maths and English
• Car driver/owner with full clean license
Desirable
• Retail or customer service qualification
b) Experience
Essential
• Experience in retail or charity retail either as a volunteer or employee.
• Administrative/cash handling experience
Desirable
• Experience of managing a team of volunteers or staff.
c) Knowledge and Skills
Essential
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
d) General attributes
Essential
• A self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team
• Is organised and methodical and able to multi-task
• Works well in a team and on own initiative
• Is able to build good relationships with others
• Is flexible and willing to undertake varied responsibilities as part of a team
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently recruiting a Mental Health and Psychosocial Support Consultant to support our Programs team.
This is a remote position, open to candidates globally.
At Relief International, we are committed to building a representative, inclusive and authentic workplace. We strongly encourage applications from candidates from minoritized backgrounds those who bring lived experience of the contexts in which we work.
This role is classified as requiring standard background checks.
About Relief International
Relief International is an international non-profit organization that partners with communities impacted by conflict, climate change and disaster to save lives, build greater resilience and promote long-term health and wellbeing. We work in 16 countries across Africa, Asia, and the Middle East, providing Health and Nutrition, WASH (Water, Sanitation, and Hygiene), Education and Livelihoods programming that creates the foundation for community resilience.
About the Opportunity
Relief International is seeking a qualified and experienced MHPSS consultant to enhance the integration of Mental Health and Psychosocial Support (MHPSS) within the organization's health programming by conducting a rapid assessment of current capacities, developing a tailored intervention framework, and creating actionable plans and training resources. This initiative aims to strengthen the organization's ability to deliver effective, culturally appropriate integrated MHPSS services that are aligned with global standards and responsive to the specific needs of the communities served considering the fragile and conflict affected settings in which Relief International operates.
Deliverables
- Conduct a Rapid Assessment: Evaluate the current capacity for Mental Health and Psychosocial Support (MHPSS) programming within the organization and its areas of operation. This includes reviewing existing national plans, policies, standard operating procedures (SOPs), tools, and programmatic approaches, as well as assessing staffing levels and capacities related to MHPSS.
- Develop an MHPSS Intervention Framework: Create a tailored MHPSS intervention framework that aligns with global standards and integrates with Relief International’s (RI) Health and Nutrition strategy, particularly within the context of primary healthcare programming. The intervention framework should consider practical approaches that are evidence based and appropriate to the contexts in which Relief International operates
- Create an Implementation Action Plan: Develop an action plan that outlines steps for effective implementation of the MHPSS intervention framework at all organizational levels.
- Design an MHPSS Capacity building Framework: Establish a training and capacity building framework for MHPSS, utilizing existing publicly available tools, resources, and were possible suggesting trainers. The framework should aim to enhance the skills of RI field teams and partners involved in MHPSS initiatives and include supportive supervision. Note that implementation of the training is not within the scope of the consultancy
- Develop an Operational Tool for MHPSS Program Design: Create an operational tool linked to the MHPSS intervention framework, which will guide RI field teams in designing safe, high-quality, and context-responsive MHPSS programs.
We are looking for someone to start the consultancy in November, the level of effort required is 60 days. This can be completed across 3 – 6 months.
About You
You will bring the following experience and skills.
- Educational Background: A master's degree or higher in psychology, social work, public health, or a related field, with a focus on mental health or psychosocial support.
- Professional Experience: substantial experience in MHPSS programming, including work in humanitarian or development contexts. Experience in integrated health programming would be beneficial.
- Technical Expertise: Strong understanding of global MHPSS frameworks and guidelines, such as those developed by the World Health Organization (WHO) and Inter-Agency Standing Committee (IASC) including mhGAP. Familiarity with evidence-based practices for mental health interventions is essential.
- Capacity Building Skills: Proven ability to design and facilitate training sessions for diverse audiences, including healthcare professionals, community workers, and beneficiaries.
- Assessment and Evaluation: Experience conducting needs assessments and program evaluations, with the ability to develop practical tools and frameworks for implementation and monitoring.
- Cultural Competence: Ability to work effectively in diverse cultural settings and adapt interventions to local contexts while respecting cultural beliefs and practices.
- Communication Skills: Excellent verbal and written communication skills in English
- Collaboration and Partnership: Experience working collaboratively with various stakeholders, including government agencies, NGOs, and community organizations, to strengthen MHPSS services.
Research shows that women and people of colour are less likely to apply to jobs, unless they meet every single requirement. If you’re excited about this role, but your experience doesn’t align with every criteria described, we encourage you to apply anyway, you could be exactly what we need!
How To Apply
To apply for this post, click on the “Apply” button in the job advert page.
- Please submit your CV, and a one-page cover letter outlining your proposal.
- In your proposal please include the approximate cost and the timeline.
Closing Date: 15 November 2024
As a humanitarian organization, Relief International is committed to the safeguarding of all those we come into contact with through our work. We are committed to the core humanitarian principles regarding prevention of sexual exploitation and abuse. Relief International expects all staff and volunteers to share this commitment and uphold the values and behaviors outlined in the Code of Conduct.
Recruitment to all roles in Relief International include a criminal records self-declaration, references, and other pre-employment checks, which may include police and qualifications checks.
The client requests no contact from agencies or media sales.
Age UK is currently recruiting for a Head of Finance Operations on a part-time, permanent basis. This is a great senior-level opportunity at Age UK and is a critical role within the charity. Please note the salary banding advertised is FTE (35 hours per week).
The purpose of the Head of Finance Operations role is to lead, manage, coordinate, and develop Age UK's treasury operations, income and cash management, accounts receivable and accounts payable.
Our aim is to bring control of the quality and provision of Finance Operations throughout the charity. This is an exciting opening for a commercially astute, experienced, Finance Operations professional.
The successful candidate will take the lead on all Finance Operations protecting Age UK's financial assets through robust financial controls and processes, ensuring GDPR compliance. We are looking for this role to oversee our treasury operations, accounts receivable, accounts payable, year-end and management accounts.
As Head of Finance Operations, you will manage key relationships to include retail operations, banking, and investment management, ensuring all needs are met. You will oversee all accounts receivable activities including the review of aged debtors and the creation of bad debt provision where necessary. You will also handle all accounts payable activities and support year-end preparation of statutory accounts and monthly management accounts.
This role will suit a proactive candidate with Treasury and Finance operations experience in a similar sized, complex organisation.
This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London and you would be expected to attend the office around once a month for team days and more often if necessary.
The salary will be pro-rated for part-time hours. Full time at Age UK, constitutes as 35 hours per week. This position is 21 hours per week across 3 days. Wednesday afternoon is mandatory however we can be flexible on the other days/hours.
If you have passion for the mission and values of Age UK, combined with a desire to contribute to positive social impact, this role may be for you!
Age UK internal grade - 4L.
Must haves:
* Treasury and finance operations experience in a similar sized, complex organisation.
* Experience of using finance IT systems and working with colleagues to make improvements to process and procedure.
* Sound commercial judgement and confidence in challenging assumptions.
* Able to establish priorities and consistently deliver accurate, timely and relevant data to tight deadlines.
* Excellent analytical and problem-solving skills, and excellent attention to detail.
* Proficient in the use of Microsoft Office particularly Excel and Word.
Great to haves:
* Excellent written and verbal communication skills that enable you to clearly explain issues and present solutions.
* Experience of working with staff at all levels of an organisation and with both financial and non-financial staff.
* Evidence of building successful working relationships externally and internally and at all levels of an organisation.
* Experience working in charities.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
We are looking to hire this position on a part-time basis (3 days per week). Wednesday afternoons are mandatory but we can be flexible on the other days. The salary will be pro-rated for part-time hours.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Direct Marketing and Fundraising Officer
This is an exciting and dynamic role within our Fundraising and Marketing department, offering the opportunity to make a significant impact on our public fundraising efforts. The role has been designed to support the Direct Marketing Manager [Acquisition] in managing and developing internal systems, coordinating projects, and providing essential administrative support to the team.
Please download the job description for full details
We are seeking a highly organized and proactive Direct Marketing and Fundraising Officer to join our Public Fundraising team. This role is integral to the smooth operation of our fundraising activities, particularly during appeals, where your coordination skills will be crucial.
Key Responsibilities:
Appeal Coordination:
- Assist the Direct Marketing Manager - Acquisition in keeping member agency fundraising directors and key suppliers up to date in the run-up to and during appeals.
- Update the fundraising and marketing team budget tracker, ensuring accurate financial tracking throughout the appeal process.
- Support the setup and management of Appeal Toolkits and Appeal Hubs, providing essential assets to staff, member agencies, and suppliers.
- Assist with the coordination and delivery of creative projects across all direct marketing channels, ensuring timely and effective execution.
- Work with the team to gather and report appeal results, providing updates to the Director of Fundraising and Marketing, Executive Team, and CEO’s office.
Ongoing Responsibilities:
- Organize and manage review meetings with suppliers’ post-appeal, contributing to continuous improvement efforts.
- Monitor and update core and appeal budgets, processing invoices and ensuring financial accuracy.
- Support the Director of Fundraising and Marketing in organizing and managing the Fundraising Director’s Group meetings, including diary coordination, preparing presentations, and taking minutes.
- Provide general administrative support to the Fundraising and Marketing team, including setting up monthly team meetings, organizing agendas, and coordinating away days.
To be successful in this role, you will need:
- Proven experience in project coordination and administrative support, ideally within a fundraising or marketing environment.
- Excellent organizational skills, with the ability to manage multiple tasks and deadlines effectively.
- Strong communication skills, both written and verbal, with a keen eye for detail.
- Experience with budget tracking and financial processes.
- A proactive and collaborative approach, with the ability to work well within a team.
If you are passionate about making a difference, are eager to learn the fundamentals of direct marketing and have the skills to manage complex projects in a fast-paced environment, we would love to hear from you.
We are trialling 2 compulsory days per month "in the office", which is subject to change.
During an appeal, you will be contractually obliged to be in the office for 2 weeks, which are likley to include working during the weekend.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
MLC Partners are working with a leading children’s charity who are doing amazing things for some of the most vulnerable young people in London and the South East. Following some changes within the HR team, they are looking to recruit a People Business Partner on a permanent basis. The role has the opportunity to help shape the delivery of HR services across the organisation and work with a People Director who is a supportive leader with a track record of developing people.
Key Responsibilities include:
- Review, update and revise organisational HR policies and procedures, ensuring these are rolled out effectively.
- Take a leading role in the upskilling and support of managers across the charity to allow a more hands-off approach from the people team.
- Manage employee relation cases, where these have been escalated from the advisor in the HR team or other line managers.
- Develop new reports for SMT to allow improved strategic decision making and better use of data collection.
The successful candidate will:
- Understand ‘what good looks like’ within HR, ideally having written new policies and procedures.
- Preferably have experience within the charity space, but candidates with transferable skills from other sectors are also encouraged to apply.
- Be an excellent communicator, able to influence decision making in the wider workplace.
This is a great opportunity to join an organisation who are doing fantastic work at the centre of their communities. Applications will be reviewed daily, so please do not delay in applying. For more information or a broader discussion about your job search, please contact Jamie Elliott at MLC Partners.
Leadership and Governance Officer (Maternity Cover)
Salary: £41,852 p.a. (Inc London Weighting)
Hours of work: Full time/35 hours per week
Contract: 12 months – Maternity Cover
Location: London Office/ Hybrid
Job Profile
The leadership and Governance Officer is a key role that enables CAFOD’s Leadership (the Executive Team) and Governance (the Board of trustees) teams to fulfil their remits well through sound administration, organisation, and relationship-building skills.
The post sits at the centre of CAFOD and will have a broad overview of key issues affecting CAFOD’s work and the management mechanisms in place to address them. The post holder will have proven experience in providing sound administrative and organisational support at a board/senior management level. This includes excellent communication and interpersonal skills with an ability to interact across different cultural settings. They will have experience in setting meeting agendas, following up on key actions and experience in forward planning with excellent project management skills to support the Board of Trustees.
The post holder will ensure:
- That the governance of meetings and functions in CAFOD (Board of Trustees and relevant committees) are well planned, effective and documented transparently.
- That governance reporting requirements are fulfilled to a high quality and in a timely fashion. This includes minute-taking, serious incident reporting and follow-up actions.
- That they keep abreast of changes in the governance environment and ensure CAFOD is following charity commission regulations appropriately, engaging with relevant Directors accordingly.
- That key stakeholders receive a high-quality service from the small Directorate team. This includes CAFOD colleagues and supporters, Trustees, Catholic Church officials and members of the public.
The role is part of the Governance Team, which has a broad, cross-organisational remit, working closely with CAFOD’s Directors.
The post holder will also manage the Leadership and Governance Assistant who provides direct support to CAFOD’s Executive Director and Executive Team. Line management of this post holder is provided by the Executive Director.
Key Responsibilities
Ensuring effective Governance (60%)
- Acting as Secretary to the Trustees and Committees, ensuring that the annual meeting cycle (Governance Calendar) is followed, records of meetings are kept and that external submissions (e.g. the annual report, serious incidents, and other reporting) take place in a timely manner.
- Ensuring Trustee and Trustee committee meetings are well-planned (dates, papers, agendas, attendance, etc.) and well-run (including guidance for Chair, minuting, follow-up, action tracking, etc) and that follow up actions are monitored and undertaken.
- Liaise with Trustees on governance matters, including due diligence requests, and events, planning a schedule of Trustee travel to international programmes.
- Overseeing the recruitment and induction of trustees to CAFOD’s Board and coordinating their on-going training and development in conjunction with the Governance Lead Trustee.
- Manage the policy review processes and document management with support from the Leadership and Governance Assistant.
- Ensuring relevant policies come to the Board of Trustees for review in line with the schedule of reporting as outlined in the Governance Calendar. The meeting calendar dates are reviewed on an annual basis in October (so next review is October 2025).
- To be responsible for CAFOD Trustee’s Annual Report being produced in a timely and accurate way, commissioning a consultant.
- Liaising with the Executive Members regarding governance matters ensuring that they are able to provide relevant and accessible information in a timely manner.
- Assist with the communication of CAFOD’s governance work with key donors, supporters and other stakeholders.
- Working with the Governance Lead Trustee to implement any necessary improvements in CAFOD’s governance mechanisms.
Ensuring the effective running of the Executive Team (25%)
- Providing strategic guidance on governance issues and support to CAFOD’s Trustees and Leadership Team.
- Managing the Governance and Leadership assistant to ensure that Executive Team meetings are well-planned (dates, papers, agendas, attendance, etc.) and well-run (including minuting, follow-up, action tracking, etc.).
- Having a broad oversight of all critical projects and support the team to deliver its objectives on time and to budget.
- Brief the Executive Team on matters arising as needed especially governance.
- Process organisational grants and memberships.
- Alongside the Governance and Leadership Assistant, maintain an overview of CAFOD’s key contacts and relationships with the Catholic Church
Support to the Director (15%)
- Working closely with the Executive Director in planning trustee board meetings, following up on necessary actions and ensuring that papers and other necessary information are well produced, accurate and timely.
- When the Governance and Leadership assistant is absent, to manage the diary of the Executive Director. This includes broad insights to plan effective use of their time, including sufficient time to follow up on actions and to prepare for internal and external commitments.
- Provide support on Budget monitoring for the team with input from the Executive Director and L&G assistant.
- When required monitoring the ED inbox, ensuring that requests are followed up and that communications are drafted and signed off, as necessary.
- Forward planning and ensure coordination of travel.
- Prepare briefings and presentations for the ED when required.
People Management
Lead, manage, develop and support the Leadership and Governance Assistant by championing CAFOD’s purpose and values through building strong and safe working relationships, setting SMART objectives and conducting performance reviews, and nurturing staff career development. Encouraging collaborative ways of working and aiding staff to be adaptable to change whilst engaging with the external and internal context.
Safeguarding
All CAFOD staff share the responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Person specification
Understanding our context – awareness of and sympathy with CAFOD as an agency of the Catholic Bishops Conference and a commitment to international development.
Working together – a team player who is able to get the best out of others; communicating well across cultures and levels; seeking to understand where and how problems arise and finding solutions.
Resources – careful stewardship towards resources, always cognisant of CAFOD as a Charity; ability to prioritise and use my (and others’) time well and respectfully.
Results – seeking feedback and continuous improvement; awareness of own development needs and taking responsibility to act on them.
Job specific competencies
- Experience in setting meeting agendas to make the best use of time and achieve objectives, follow up and results.
- Experience of forward planning and ability to take a project management approach: bringing in the right people and using their contributions well.
- Good understanding of charity governance requirements
- Communication and interpersonal skills that enable the person to interact across different cultural settings.
- The ability to process complex information and compose accurate minutes.
- Collating the necessary paperwork for Trustees whilst exercising meticulous attention to detail
- Ability to manage and organize a complex work pattern, managing competing priorities and dealing with senior-level stakeholders.
- Ability to work with discretion and confidentiality.
Desirable
- Experience of working with/in a catholic church/NGO setting.
- Being able to work in Spanish, French or Portuguese.
- Experience in line managing others.
- Experience in managing budgets.
- Trustee experience.
CAFOD is committed to being an anti-racist organisation and we are keen to increase the diversity of our teams. We are particularly keen to seek out applications from people of Black, Asian and Minority Ethnic backgrounds.
There's room for everyone: Catholics and non-Catholics; people of all faiths and none. We employ people in all corners of the world, of all ages and ethnicities. The result? A friendly and open-minded organisation.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
ERP Implementation Lead – Finance Qualified Accountant
Location: Chelsea, London
Contract Type: Full-time, Fixed Term (24 months)
Hours: 35 hours per week (Monday to Friday)
Salary: £80K
About the Organisation:
This premier cancer research institution is dedicated to making groundbreaking discoveries that defeat cancer. The organization is embarking on an ambitious transformation program aimed at enhancing operational excellence and sustainability. A key initiative will support the implementation of cloud-based Enterprise Resource Planning (ERP) systems across Finance, HR, and Research Management.
Position Overview:
An experienced ERP Implementation Lead - Finance is sought to join the dynamic team. This role is critical for coordinating and driving the development, design, and delivery of Finance workstream activities, ensuring the successful implementation of the new ERP system.
Key Responsibilities:
- Leadership: Provide effective leadership to manage and execute the Finance workstream throughout the project lifecycle.
- Collaboration: Work closely with HR, Research Management, Digital Services, and external partners to align Finance processes with ERP requirements.
- Change Management: Support the transition and coordinate all Finance functions, ensuring compliance with training and communication needs.
- Stakeholder Engagement: Act as the primary contact for the Finance workstream, keeping operational teams informed on progress and planning for cross-functional input.
- Process Design: Collaborate with Subject Matter Experts (SMEs) to design, document, and build efficient financial processes that meet operational and statutory requirements.
- Testing and Validation: Ensure rigorous testing methodologies are applied to validate system functionality and resolve any issues.
Qualifications:
- Educated to degree level in a relevant field or equivalent experience.
- Qualified accountant (e.g., ACA, CIMA, ACCA, CIPFA).
- Project management certification (desirable).
- Leadership/Management qualification (desirable).
Skills and Experience:
- Strong technical accounting skills and experience in managing Finance services within complex organisations.
- Proven ability in process improvement and implementation of internal financial controls.
- Experience in managing new systems roll-outs and transformation/change programs.
- Excellent communication, influencing, and negotiation skills.
Why Join the Organisation?
This position offers a unique opportunity to play a pivotal role in a transformative project that will enhance operational capabilities and support the mission to defeat cancer. The successful candidate will work alongside a dedicated team committed to excellence, making a direct impact on research and organisational success.
How to Apply:
Interested candidates who are passionate about making a difference and meet the qualifications outlined are encouraged to apply. Please submit a CV and a cover letter detailing relevant experience and motivation for this role.
Closing Date: Friday 15th November
The organisation is committed to diversity and inclusion in the workplace and encourages applications from all backgrounds and communities.
This is an opportunity to be part of a mission-driven team focused on making discoveries that defeat cancer!
About the NEL VCSE Collaborative
The North East London (NEL) Voluntary, Community and Social Enterprise (VCSE) Collaborative works closely with NHS North East London to work together strategically by shaping, improving and delivering services and contributes to the system design and organisational development of the ICB, ensuring Voluntary, Community, Faith and Social Enterprise (VCFSE) contribution.
The leadership group of the seven borough representatives meet monthly and is currently working to develop a VCFSE strategy to raise the profile of the sector and support the VCFSE to work in partnership with the health system to address local health inequalities. We are now keen to expand our work and recruit a Chair.
The NEL VCSE Collaborative is committed to our five values:
1. Equity and Inclusivity - Champion compassionate, collaborative, and inclusive multi-professional leadership.
2. Collaborative – Meaningful integration with ICB as a coordinated VCFSE voice
3. Innovative – VCFSE sector contributing expertise in an equitable manner in commissioning, service design and improvement processes
4. Transparent – building trust across sectors and ensuring VCFSE is a valued partner
5. Person and community focused – strengths based approach by championing our people and communities
Purpose of the role
· Provide influential and inspirational leadership to ensure the VCFSE sector is an equal partner in the NEL ICP
· Develop and maintain excellent relationships with health and social care stakeholders ensuring networks are kept informed of the Collaborative’s progress
· To lead the NEL VCSE Collaborative, interfacing with the Partnership Development Director to drive forward the interests of the collaborative and the wider VCFSE sector it represents
· Represent the opinions and interests of the NEL VCSE Collaborative on relevant ICS boards
· To chair the leadership group meetings of the NEL VCSE Collaborative
· Ensure NEL VCSE Collaborative meetings are planned effectively, conducted according to the principles and agreements in place, and facilitated in collaboration with the Partnership Development Director
Key functions & Tasks (Role Description)
• To lead with compassion and inspiration to ensure strategic influence of VCFSE at system level to better enable integrated working approaches between system leaders and sector partners
• Together with the Partnership Development Director, produce a quarterly budget report and regular updates including emerging opportunities and risks in a timely manner
• Lead and work with the NEL Collaborative to identify and communicate strategic and business development goals which are in line with community and ICS outcomes
• In collaboration with the Partnership Development Director, plan and Chair the NEL VCSE Collaborative meetings and ensure relevant business is discussed with clear actions
• Ensure that the NEL VCSE Collaborative leadership group adheres to the Terms of Reference (ToR) and Memorandum of Understanding (MoU) in place and membership is fair and reviewed regularly with actions and conflicts of interest appropriately managed
• Ensure the NEL VCSE Collaborative addresses and incorporates relevant legislation, policies and best practice guidance, including equality and diversity
• Work with the Partnerships Development Director to provide and promote system-wide communication through a range of media channels
Person Specification
• Experience of working with the VCFSE sector at a strategic and senior management level, including championing and advocating on behalf of the VCFSE sector
• Demonstrate excellent knowledge of VCFSE and healthcare related policies with an understanding of the issues facing the VCFSE at local, regional and national level
• An understanding of the diversity of the VCFSE including grassroots level/micro- organisations
• Experience of leading meetings representing a diversity of views as well as change management processes at a strategic level
• Able to negotiate and influence with the ability to communicate with tact and sensitivity where appropriate. The role will include managing potentially complex and politically sensitive relationships.
• Ability to interpret highly complex information and communicate effectively across multiple stakeholders
• Strategic problem-solving skills, entrepreneurial and open to ideas and opportunities
• Experience of working in partnership with a range of stakeholders in health and social care services.
• Prior experience of Chair role is desirable
Please see job specification on full details and how to apply.
The client requests no contact from agencies or media sales.
We are looking for someone on a 2 year fixed term contract to support CCT, as we engage in a programme of significant digital change, with our core information management systems under active review and development. The complaint processing of personal data is fundamental to delivering our business objectives and will be a crucial deliverable for our Digital Transformation Programme.
The Compliance officer will be instrumental in ensuring CCT complies with best practice in relation to the storage and use of people’s personal information, ensuring compliance with the relevant GDPR regulations and will also be responsible for ensuring that the CCT’s policies and procedures are compliant with the relevant Government Functional Standards as well as following good practice in relation to its governance policies and procedures.
The post holder will work with every team, at all levels across CCT, to help embed a risk-based approach to data protection and decision-making, championing both the intent of data protection law and effective operational outcomes; adopting best recommended practice where there is ambiguity about minimal compliance requirements.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on Friday 8th November 2024.
The interviews will take place in Northampton on 18th November 2024. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
12 Month Fixed Term Contract, Full Time
Circa £26,000 plus competitive benefits
Do you want to make a difference?
The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family. Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, Royal International Air Tattoo, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.
It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.
Join the RAF Family and play your part in making a difference.
Do you want to play a part in what we do?
People are at the heart of what we do. Together we:
· Help reduce social isolation and loneliness among veterans.
· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.
· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
· We provide grants to help with the cost of living. But this is just a few of the ways we help.
We are looking for a candidate to provide a warm welcoming reception to in person visitors to the Fund or callers, as the first point of contact. Representing the Fund’s culture and values while managing the front of house and carrying out administrative tasks to support the smooth running of day to day activities. You will work with Resources, Welfare and Fundraising teams to embed a good impression of the Fund and ensure day to day activities run smoothly. We are seeking an enthusiastic and confident communicator, who is proactive, organised and has the ability to multi-task. This is a critical role that requires a positive attitude and the right skills.
The role is based in our London HQ, five days working in the office per week. The successful candidate for this role will need to prove they have the right to work in the UK.
To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.
The closing date for applications is Monday 4th November 2024, 5.00pm. Please note interviews will most likely take place the following week.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIBTION
Job title: Executive Assistant to the CEO
Contract: Part time, 3 days/22.5 hours per week. Flexibility regarding working pattern: hours could be worked across 3 or 4 days in the week. Permanent contract.
Salary: £16,799 pro rata (£28,000 full time equivalent)
Manager: Gestalt Centre CEO
Location: Working in-person at the centre at London Kings Cross and remotely.
ABOUT THE JOB
Job Purpose
We are looking for a people-oriented senior level administrator to provide administrative support to the Gestalt Centre CEO and the workstreams she manages. An important role in the organisation, working with senior leadership and across teams, in a welcoming and supportive environment with opportunities to learn and grow on the job.
ABOUT US: THE GESTALT CENTRE
We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing.
As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and ‘horizontal’ consultative decision making with individual and collective responsibility and accountability.
OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.
OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training and practice.
Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills and strengths.
To apply please forward to Archie Rotap your CV and a supporting statement of no more than 2 pages, outlining how you meet the job requirements and the value you’ll bring to it.
Looking forward to hearing from you!
The client requests no contact from agencies or media sales.
Sustainability & ESG Lead
Salary: £75,000 - £80,000 per annum
Department: ? General Counsel & Company Secretary, Chief Operating Office
Contract: ? Permanent?
Hours: Full-time (we're happy to discuss flexible working arrangements)
Location: ?Stratford, London? ?Office-based with high flexibility (typically 1-2 days per week in the office)?
Closing date: 17th November
??This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found?
At Cancer Research UK, we exist to beat cancer.
??We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone determined, someone like you. ?
We have an exciting opportunity for an ambitious and motivated Sustainability expert to join us.
In this position you'll lead on the development, implementation, delivery and reporting of Cancer Research UK's sustainability and Environmental, Social & Governance strategy, whilst also championing ESG & Sustainability across the whole organisation. You will also be leading on defining and delivering the plan to deliver on CRUK's commitments in its EDI Strategy.
In a supportive working environment, you'll discover something new every day, whether it's a new connection, a new method of engagement or a talent you never knew you had. You'll also be surrounded by people who are as dedicated to beating cancer as you are.
What will be some of the main responsibilities?
Key primary accountability on leading the refresh of Cancer Research UK's Environmental Sustainability Strategy, addressing aspects such as nature, waste and water.
Develop CRUK's ambitions and focus to continue being a responsible organisation, working closely with executive management and Cancer Research UK's Council of Trustees to set the ambition and organisational priorities for ESG for Cancer Research UK in the short, medium and long term.
Continually developing and delivering against an organisation-wide implementation plan to help ensure that Cancer Research UK delivers against its ambition on sustainability and ESG, including establishing an effective delivery framework and developing targets / measures of success.
Champion & facilitate sustainability and ESG across the organisation.
Establish and maintain partnerships with external and internal stakeholders, effectively building and leveraging relationships to aid delivery of the sustainability and ESG strategy.
Continue to effectively build, develop and lead a strong, values-led, energetic, ambitious and resilient team of environmental, social and governance subject matter experts, whilst overseeing responsibility for our Sustainability Strategy, EDI Strategy, Modern Slavery and our Responsible Sourcing agenda.
What skills are we looking for?
Significant experience of sustainability and ESG in a large and complex organisation.
Excellent, interpersonal, communication, influencing and negotiating skills.
Experience of setting strategy and goals and enabling collaboration to support delivery across an organisation.
Collaboration will be key. Ability to collaborate, motivate, inspire and work effectively with a variety of different internal and external stakeholders.
Ability to develop and maintain established external networks across public, private and third sector to share best practice.
Significant experience and knowledge across all areas of sustainability including: EDI, energy, waste, water, carbon, environment, social and ethically agendas.
Significant experience and knowledge of responsible organisation standards, and ESG reporting and benchmarking frameworks.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
The Organisation:
The Hardman Trust is the only UK charity focused specifically on the needs of people on long term sentences. We support people during their sentence, as they prepare for release, and as they settle back into the community. Our vision is a future where everyone can achieve their potential within and beyond prison.
To find out more about The Hardman Trust, visit our website.
The Role:
The Hardman Trust is at an exciting point in its development as it celebrates the arrival of its new team, the realisation of its first ever strategy and looks forward to the next phase of its journey.
Our recently successful applications to both the Lottery (Reaching Communities) and the City Bridge Trust means we will continue to be part-funded by them until 2027. Deeply rooted in the criminal justice sector, we plan to develop further our programme of support for those on long sentences both within and, we hope, beyond prison too; we aim to extend the reach and deepen the impact of our support and grants; and attract new partnerships with funders and like-minded third sector organisations. We have recently completed a merger with another charity and are open to further such mergers in the future.
Person Specification:
You will bring the following skills and experience to the role:
• Strategic development
• Leadership and management
• Financial and commercial
• Outreach and communications
Please download our Candidate Information Pack for the person specification and more information on the role.
How to Apply
If you would like to apply for this fantastic opportunity, please provide the following with your application:
• An up-to-date CV
• A supporting statement of no more than 2 sides of A4, outlining your experience, motivations and suitability for the role.
All applications are being handled by our recruitment partner, Russam. All applications should be uploaded via the Russam website.
If you have any difficulty uploading your application or if you would like to have an informal and confidential discussion about the role, please contact Melissa Baxter - Managing Partner, Charities.
Application Closing Date: Friday 22nd November 2024
Interviews with The Hardman Trust:4th/ 10th/ 13th December 2024
We look forward to recieving your application.
Hybrid working with regular travel to our London Bridge Office
What the job involves
The Policy and Health Influencing teams are responsible for using clinical data and evidence to shape what the organisation thinks and to develop solutions that drive change for men with and at risk of prostate cancer. This means working with clinicians, patients and stakeholders to interpret the latest changes in prostate cancer research, care, support and treatment which will help shape our strategic direction and activities.
As the Health Improvement Coordinator, you're key to supporting these teams. You'll have a varied and far-reaching portfolio of work and sometimes arranging important stakeholder events and meetings ensuring we're hearing from people who've been through prostate cancer themselves. You'll also help share our work on social media and capturing the outcomes of our external engagement.
In this role you’ll assist us in keeping track of and evaluating our progress in line with our organisational strategy, as well as keeping an eye on trends in the wider cancer and health landscape and reporting on them. Plus, you'll handle budget matters and make sure we have effective budget monitoring mechanisms in place.
What we want from you
We’re looking for a Coordinator who is highly organised, an effective communicator and know how to adapt and effectively prioritise your time. You’ll have excellent coordination skills and can organise others too (especially teams which are based across the UK) and have experience of creating and updating forward planners, project schedules and streamlining team processes. You’ll be able to comfortably engage with senior managers and a breadth of external senior level stakeholders. Regularly taking the initiative to drive improvements so that the teams you support can operate efficiently.
With skills in collecting and utilising data to monitor, trend, and report on activity, you're proactive in acting on the results. You’ll have some experience or interest in working in the health or volunteer sector. You’re also quick to learn and capable at picking up new systems including those for budget management and products’ fulfilment.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We’re all here for the same reason: to give every man the power to navigate prostate cancer.
We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.
Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.
The closing date is Sunday 3rd November 2024. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 11th November 2024.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key Responsibilities
Reporting into the Operations Manager, the Brand Operations Officer is responsible for managing the distribution of products donated by brands to community-led projects. This role plays a key part in developing and coordinating relationships with key logistics and storage partners.
Managing the brand donation logistic process in line with the organisational objectives, resulting in the successful allocation of products to reach areas of most need.
· Respond to and coordinate all brand enquiries
· Accurately allocate, and track all brand donations, ensuring prompt logging by Projects
· Work with the brands to ensure accurate data is provided and meets The Hygiene Bank’s requirements
· Work closely with existing partners to utilise storage and logistics solutions and continue to develop these relationships
· Record KPI’s and analyse the data
· Prepare detailed quarterly reports for the Operations, Finance, Risk and Audit Committee and present the findings to them, when required
· Support the Head of Operations / Operations Manager to deliver the brand strategy including identifying new logistic providers
· Attend all Operation Team meetings and work closely with Partnership Managers to gain a clearer understanding of each Project and their requirements
Skills, Knowledge & Expertise
- Excellent relationship management and stewardship
- Ability to accurately forecast and report
- Entrepreneurial and partnership forming mindset, supporting the Head of Operations/Operations Manager to attract new logistics and storage partners
- Polished communication and people skills to champion, and act as an ambassador for The Hygiene Bank
- Detail-driven, strategic, motivated, and have a forward-leaning approach to business.
- Ability to work independently, multi-task, and prioritise a busy workload.
- Strong written communication skills
- Appropriate IT skills - experience in managing databases and proficient in using MS Excel, Powerpoint and database CRM (ideally Salesforce)
- Experience working with internal stakeholders' teams to help ensure deliverables are met
- Passion for personal and professional development, as well as a proven can-do attitude
Attributes and behaviours:
- Dynamic, passionate and demonstrably committed to improving the lives of people experiencing Hygiene Poverty
- A commitment to quality and attention to detail
- Ability to work on your own initiative
- Strong interpersonal skills and the ability to deal with a diverse range of people. A highly competent and collaborative team worker
- Discretion and the ability to maintain confidentiality
- Willingness to learn new skills
- Ability to work in a growth mindset, changing and flexible organisation
This job description and person specification represents an outline of the major components of the job and is not intended to be exhaustive.
Key Details
· Salary: £26,000 - £29,000 pro rata, part time, 3-4 days (dependent on skills and experience)
· Contract term – 6 months - 12 months
· Location: remote working/homeworking with monthly in-person team days in London.
· Holiday: 28 days (pro-rata) plus public holidays and closure between Christmas and New Year.
· Defined contribution pension scheme: 3% employer contribution, 5% employee contribution.
How to Apply
· Upload an up to date CV outlining your employment history, qualifications and contact details along with a supporting statement (no more than 1 x A4 pages) which i) demonstrates how you meet the criteria outlined in the Person Specification, particularly around logistic management and ii) outlining why you are interested in working for The Hygiene Bank.
The client requests no contact from agencies or media sales.