Centre manager jobs

Main purpose of job: To provide specialist advocacy support to a caseload of clients with complex mental health needs, including support around housing, finances, health, domestic abuse and other issues. The role may also involve occasionally supporting CARA groups.

Start date: As soon as possible (subject to Enhanced DBS Check and satisfactory references).

Salary: £28,344 - £30,469 per annum.

Contract: Permanent contract.

Hours: Full time, 35 hours a week.  

Place of work: To work flexibly across CARA premises in Colchester with regular travel across mid and north Essex, including Braintree, Chelmsford, Clacton, Colchester and Dunmow. The post may also involve some remote working, if a suitable home working environment is available.

Holiday: 25 days per year pro-rata, plus additional closure days between Christmas and New Year.

To apply: Please complete the application form, which can be downloaded from our website explaining how your skills and experience relate to the person specification.  Applications must specifically address each essential and desirable criteria, giving evidence from previous experience or qualifications. 

Application deadline: as soon as possible. We will be reviewing applications and shortlisting candidates to interview as applications are received.

Interviews:  To be arranged as suitable applications received.

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.

Job Description

To provide advocacy support to a caseload of clients with complex mental health needs, including support around housing, finances, health, domestic abuse and other issues. CARA’s advocacy service focuses primarily on meeting the needs of some of our most complex clients – victims and survivors who would be unable to access other advocacy services.  The role will also involve supporting the wider CARA team in signposting other clients to external advocacy agencies, as appropriate and attendance at CARA groups to provide a drop-in advocacy surgery.

Main Responsibilities

·To manage a caseload of complex clients seeking short and long-term advocacy support, including support around housing, finances, health, domestic abuse and other issues.

·To manage referrals in to CARA’s Advocacy service, ensuring clients meet the referral criteria.

·To provide line-management for CARA’s social care placement worker and potential future advocacy volunteers.

·To assess all new referrals to CARA’s advocacy services, allocating cases to members of the advocacy team, as appropriate.

·To liaise with other agencies, receiving and making referrals and ensuring that they understand CARA’s role and services.

·To gather information about local and national agencies and manage storage and display of this material at CARA.  To work with CARA’s Integrated Support and Advocacy Manager to create a directory of services that can be used by all the CARA team.

·To support CARA’s group work, including attendance to provide advocacy support and supporting other activities.

·To attend regular team meetings and to work with colleagues to further the objectives of CARA.

·To maintain and collate evaluation data, testimonials or case studies for distribution.

·To adhere to CARA’s organisational policies and procedures, including safeguarding procedures.

·To report to the Integrated Support and Advocacy Manager, Head of Operations, Chief Executive Officer and Trustees as required, including the production of written reports.

·To be administratively self-servicing.

·To undertake any other activities as required by the Integrated Support and Advocacy Manager, Head of Operations, Chief Executive Officer and Trustees.

About CARA

CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. 

CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex.  We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich.  We also provide remote services.

CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers.  We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.

You can read more about CARA’s commitment to diversity and inclusion on our website. We encourage and welcome applications from candidates from diverse backgrounds.

About Synergy East

CARA is part of Synergy East and we work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.

We are Living Streets, the UK charity for everyday walking.

We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.

We are looking for an experienced and strategic Product Development Manager to join our dynamic team. In this exciting role, you’ll lead the development of impactful products and services, including WOW – the walk to school challenge, our flagship offer for primary schools. In doing so, you’ll be responsible for ensuring they deliver on both commercial goals and charitable purpose.

What you’ll be doing:

·Drive the development and launch of innovative, inclusive and accessible products and services that align with our values and commercial strategy.

·Spearhead the evolution of WOW to maximise its impact.

·Collaborate across teams to integrate evidence and insights into product design and user experience.

·Cultivate key external partnerships and manage suppliers to deliver high quality, ethical outcomes.

·Support marketing and sales campaigns and contribute to broader business development goals.

What we’re looking for:

·Proven experience leading successful product development initiatives

·Strong project planning, budget management, and market research skills

·Confident communicator with the ability to influence and collaborate across teams

·Experience managing digital products and external suppliers

·Understanding of procurement processes and user-centred design principles

·Commitment of Living Streets’ mission and values

Closing date: 05/05/2025 (23:59 pm)

Interviews: 15/05/2025

CVs will not be accepted

Position: Charity Shop Manager
Type: Full-time (35 hours a week)
Contract: Permanent
Location: Altrincham, Greater Manchester (WA14 2DW)
Salary: £23,012 per annum plus excellent benefits
Salary Band and Job Family: Band 1, Auxiliary

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society is looking for a passionate and dynamic Shop Manager to lead the daily operations of one of our retail locations. This role is key to supporting our mission of improving the lives of those affected by multiple sclerosis (MS). The Shop Manager will be responsible for driving sales, managing a team of volunteers and staff, maintaining high standards of customer service, and ensuring efficient stock control.

The role will also involve working with donors, promoting the MS Society’s work, and supporting fundraising efforts. The ideal candidate will have strong leadership, organisational, and communication skills, alongside a commitment to our charitable goals and the ability to inspire a dedicated team.

Key Responsibilities:

• Oversee all shop operations, including sales, stock management, and visual merchandising.
• Manage a team of volunteers and staff, providing training, guidance, and support.
• Drive sales targets and ensure the shop meets its fundraising goals.
• Ensure exceptional customer service standards are consistently met.
• Organise and coordinate in-store promotions and events.
• Manage donations and stock intake, ensuring the shop remains organised and efficient.
• Adhere to health and safety regulations and ensure the shop operates within budget.

Work pattern includes Saturdays, flexibility is required.

This is a rewarding opportunity for an individual who is passionate about making a difference and eager to contribute to the success of the MS Society’s retail operations.

Closing date for applications: 9:00 on Monday 21st April 2025

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme 
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Do you want to drive real impact for nature, climate, and communities across Wiltshire & Swindon?

We’re looking for a passionate and strategic Local Nature Partnership (LNP) Manager to lead a powerful, cross-sector movement for nature’s recovery. You’ll be at the heart of a dynamic partnership, working with local authorities, government bodies, farmers, businesses, eNGOs, and communities to champion biodiversity, unlock green finance, and deliver sustainable, nature-based solutions.

This is an exciting opportunity to lead at the landscape scale where you’ll be influencing policy, helping to facilitate nature recovery, and securing long-term investment in nature. You'll drive collaboration, run major strategic programmes such as, water resilience and health & access, and ensure everyone benefits from thriving, accessible green spaces.

You’ll be responsible for:

• Leading the strategic development and delivery of the Local Nature Partnership across Wiltshire & Swindon
• Developing and implementing three core work programmes including Local Nature Recovery & Green Finance, Water Resilience, and Health, Wellbeing & Access
• Facilitate cross-sector collaboration, engaging landowners, public bodies, NGOs, and communities
• Influence local and national policy and promote nature-based solutions through advocacy and communications
• Represent the LNP at high-level meetings, forums, and in the media
• Secure sustainable funding for the LNP and manage budgets effectively
• Support the implementation of the Local Nature Recovery Strategy (LNRS) and develop investable propositions
• Produce annual impact and "State of Nature" reports, tracking progress and driving accountability

We're looking for someone who:

• Brings experience building and leading partnerships across sectors
• Understands nature conservation, land management, and environmental policy
• Has a proven track record in strategy, project delivery, and fundraising
• Is an excellent communicator and inspiring leader
• Is passionate about restoring nature and creating a fairer, greener future

Why join us?

You’ll be part of a progressive, mission-driven cross sector collaboration hosted by Wiltshire Wildlife Trust. You’ll be working at the forefront of nature recovery in the region and will help shape a greener, more resilient future for Wiltshire & Swindon, collaborating with inspiring partners across policy, conservation, farming, and community sectors to turn bold ambitions into real impact.

Wiltshire Wildlife Trust is fully committed to safeguarding the welfare of all children, young people and adults at risk. All WWT staff will receive safeguarding training and must ensure that they comply with WWT’s safeguarding policy.

Wiltshire Wildlife Trust is an equal opportunity employer. We are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need talented people, and more diverse people, on nature’s side. 

As an employee of Wiltshire Wildlife Trust you will have access to a huge range of benefits and support, including but not limited to:

• Employer pension contribution up to 7.5% 
• Group risk insurance – death in service and income protection
• 27 days annual leave increasing to 30 days in your fifth year of service plus public holidays (pro-rata)
• Staff discount at Dragonfly Cafe
• Free tea and coffee
• Head office in town centre with parking
• Cycle to Work Scheme
• Training and development opportunities
• Confidential Employee Assistance Programme (available 24/7, 365 days a year)
• Two staff wellbeing days per annum

Job Title: Deputy Service Manager

Location: Lambeth, London
Salary: £37,635 per annum
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Deputy Service Manager to support women and children who are impacted by domestic abuse and other forms of violence against women and girls.

In this role you will provide line management and support to staff who work with and help women and their children who experienced domestic abuse and are staying living in our refuges. Our Lambeth refuges are culturally specific services for women and children of African and Caribbean heritage. This will include providing supervision on complex casework issues such as child protection, overseeing operational emergencies and ensuring high standards of casework.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

As part of this role, you will be required to participate in an out-of-hours on call rota. 

Closing Date: 09:00am 6 May 2025

Interview Date: 14 and 15 May 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Individual Giving Manager
 
Do you want to make life better for LGBT victims and survivors of abuse?
 
Galop, the UK’s LGBT anti-abuse charity, is seeking an Individual Giving Manager to join our Fundraising & Comms team.
 
Founded in 1982, Galop works directly with thousands of LGBT people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT people, for LGBT people, and the needs of our community are at the centre of what we do.
 
We run a National Abuse & Violence Helpline, which brings together our four national support helplines for LGBT victims and survivors of: domestic abuse; hate crime; rape and sexual abuse; and so-called “conversion therapy”.
 
We provide longer-term support to thousands of LGBT victims and survivors of abuse through our advocacy and therapeutic services. We are person-centred, empowerment-based, and trauma-informed – meaning our focus is always on helping our clients decide what is best for them, and then supporting them through their journey.
 
We use what we learn through working on the frontlines with clients to work on national and local policy change, to improve outcomes for LGBT victims and survivors of abuse and violence. We push for legislative change, improved statutory guidance for victims, and better understanding of the needs of LGBT people around the country.
 
About the Individual Giving Manager role
 
We began investing in Individual Giving in October 2023, with some key foundation building and early fundraising activity having taken place since then. This role aims to develop and secure a diverse range of funding streams in order to deliver our ambitious fundraising growth plans over the next 3 years.
 
In this role, you’ll work with our Head of Fundraising and Comms to grow our income from individuals, to ensure the long-term stability of the charity, helping us to deliver support to as many LGBT victims and survivors of abuse as possible. This is an exciting opportunity to grow a programme with a compelling cause, and is ideal for a fundraiser looking to run a career-defining programme.
 
This is a pivotal moment in Galop’s journey. We have grown quickly over the last six years and you’ll help to shape the future of our work and reach more of our community. You’ll also be helping to amplify the voices of LGBT survivors of abuse.
 
Location: Galop’s offices are located in London. Hybrid working is available and we are open to majority remote working.
Hours: Full Time (35 hours per week)
Contract: Permanent
Reports to: Head of Fundraising and Comms
Salary: £40,720.38 - £43,872.48 (including Inner London Weighting of £4,129.42)
 
Closing Date
 
Applications should be submitted by 10:00am on 30th April 2025.
First round interviews will be held on 8th, 9th and 12th May 2025.
 
REF-220936

 Offering services across three sites in Worksop, Doncaster and Mexborough Aurora Wellbeing offers a unique service bringing together health and heritage to provide support for local people affected by cancer, and long-term health conditions. We encourage people to be active participants in their wellbeing, working together to improve physical and emotional health.

Charity Core Purposes: ‘The promotion of good health and wellbeing by assisting in the relief of symptoms and the improvement of the quality of life by providing supportive services to those who have been diagnosed with or affected by cancer and long-term conditions and providing support, information and education on the benefits of receiving complementary and holistic therapies as well as to build awareness of the links between heritage and good health and wellbeing, education and research of wellbeing to the general public as a whole'.

This is an exciting role in a ‘Beacon Site’ that brings together Heritage, Health, and Wellbeing.

Building on an already established programme you will continue to provide and grow a service that supports people affected by cancer, long-term health conditions and the local communities of Bassetlaw, Doncaster, and Mexborough.

Ambitious and excited for change you will develop partnerships that support Aurora’s Heritage and Wellbeing services so they can continue to be offered in innovative ways.

Co-ordinate Aurora’s Heritage and Wellbeing programmes of activities to ensure service users’ needs are met. To assist with project evaluation and reporting.

You will manage all curatorial aspects of the Heritage Hub

We will consider job share for this position. 

International Partnerships and Engagement Manager

London

£37,734 – £50,391 (salary will be based on skills)

Working arrangements: Full time (35 hours p/w).  Standard working hours between 9am – 5pm, Monday to Friday. Hybrid working, with a minimum of 6 days per month in the office.

Are you an experienced, dynamic and driven business development professional with a passion for international partnerships? Our client is seeking an ambitious international partnerships and engagement Manager to develop and implement their global strategy. This is a unique opportunity to work at the heart of a prestigious medical federation that supports physicians worldwide.

Manage their international development and stakeholder engagement programme, based in London.

As the international partnerships and engagement manager, you will be responsible for the development and implementation of their international strategy. This will include building effective relationships with existing and potential examination centres/hosts, and the identification of opportunities to further expand our international presence of their MRCP(UK) PACES, Specialty Certificate Examinations, and potential conjoint examination arrangements, as well as support for education and training, development of curricula and assessment packages for national governments. Reporting to the head of communications, CPD and international engagement, you will provide close support and advice to the two medical directors for international training and assessment and be responsible for line managing the international partnerships coordinator.

Key responsibilities of the role:

• Expanding their global presence. Develop international partnerships and increase uptake of their examinations and training programmes.
• Building strong relationships: Work closely with existing and potential examination centres, training providers, and national governments.
• Developing market intelligence: Identify new opportunities for international expansion, competitor insights, and emerging trends.
• Driving growth & impact: Assess feasibility, develop new business proposals, and support the delivery of training, curricula, and CPD services.
• Ensuring operational excellence: Work with our teams to secure agreements and accreditation for international training programmes.
• Acting as a non-clinical evaluator: Conduct site visits to inspect international training programmes and provide recommendations for accreditation.

What you bring:

• A strategic mindset: Experience in business development, international partnerships, or stakeholder engagement.
• A strong relationship builder: Proven success in managing stakeholder relationships across different cultures.
• Market insight & commercial awareness: Knowledge of the global education and medical training landscape.
• Management skills: Experience managing a team and leading projects with confidence.
• Flexibility & international outlook: Willingness to travel internationally when required.
• Excellent communication & negotiation skills:  Ability to engage with senior stakeholders and drive strategic growth.

Their benefits 

The benefits they offer include:

• 29 days holiday per annum, plus bank holidays 
• group personal pension plan with 7% employer contribution
• interest-free season ticket loan  
• life assurance 
• annual pay award
• flexible working hours 
• employee assistance programme – 24/7 advice and support for any work-related issues as well as any problems affecting your home life
• occupational health team – includes employment and work-related health assessments, health checks and work station assessments 
• cycle to work scheme 
• health cash plan
• professional training and development opportunities
• enhanced maternity and paternity pay 
• staff discounts platform – including discounts on cinema tickets and a range of high street brands 

Closing date: 21 April 2025

Shortlisted candidates will be notified: w/c 28 April 2025

Interview date: TBC (interviews will be held in-person at our London office located at Regent’s Park)

Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. 

Our client is all about their people – their members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them.

As Support Officer (Afternoons) you will be an essential part of our team, working together to identify, create and deliver quality projects and activities to the community.

You will most likely be the first contact point for all visitors to the centre, so your enthusiasm, professionalism and welcoming approach is essential.

The SMCA is a small charity that runs the South Mitcham Community Centre.  We have big ambitions to be the heart of the community -the safe space for all, putting well-being and social cohesion at the core of all we do.  We have been growing and changing, and will continue to do so.  We are always looking at ways to do better, to provide more and make a positive impact in people’s lives.  We are a busy space with lots going on.  If you thrive in a lively, changeable environment and really want to make a difference then please apply to join us. 

As a community centre, we have regular contact with people from diverse backgrounds, of diverse ages and abilities.  We need people who can respond to individuals’ needs.  You will therefore need to be adaptable, and solution focused.

We are looking for someone who is flexible, able to multi-task, pay close attention to accuracy and detail and who are not afraid to roll up their sleeves to get things done.

It is likely that our projects/activities will grow, so we are seeking individuals who are able to work with change, who can adapt and be flexible and grow a sense of commitment and care for the community centre and the work we are trying to achieve. 

You will be a keyholder and be responsible for checking the building during your session, paying attention to Health and Safety, cleanliness and hygiene and supporting the groups/individuals using the centre during your shift.

Punctuality and reliability are essential requirements of this role.  Good communication skills (verbal and written) are key skills needed to carry out this role. 

You will be responsible for setting up rooms to meet the needs of projects, for stock taking and audits of equipment and resources. You will be involved in supporting the delivery of activities and projects.

We are looking for a friendly and compassionate individual to join our team in Birmingham as we strengthen and expand the work of Elayos. The primary role is to provide the mother with emotional, physical, moral, and educational support. The successful candidate will train as a Doula (if not already trained) and will assist, support and work in collaboration with the Midwife and a wider multidisciplinary team (MDT) in order to provide a safe and holistic, trauma informed approach to person centred care.

Elayos Doulas do not advise, but take time to get to know their clients. They provide support to enable women to make informed decisions about their maternity care, filling a role that parents and families have always needed. The doula is there to listen, empower and not judge. Offering flexible, practical and emotional support in homes as well as in hospitals. There is a requirement to assist a caseload of clients, support different kinds of births and parenting choices and to have periods of being ‘on call’ for births. 

Elayos Vision & Values

Elayos exists to bring compassion, support and advocacy to vulnerable and isolated birthing people in Birmingham. As doulas, we come alongside, build relationships, listen and equip with the information needed to empower our clients to have a positive and informed pregnancy, birth and postnatal period.

Our staff and volunteers offer continuity of care as we assist with emotional, practical and physical needs. Elayos values the importance of trauma informed approaches and seeks to offer this to both staff and clients. Where appropriate, we signpost and collaborate with other organisations to ensure that the greatest range of support is given.

Endless pre-loved items. A talented team. One clear purpose.

eCommerce Operations Assistant Manager

£25,500- £31,000 plus

Reports to: Marketplace Operations Manager

Directorate: Marketing, Fundraising & Engagement

Contract: Permanent

Hours: Full time 37.5 hours per week Monday - Friday 08:00 -16:00 or 09:00 -17:00.

Location: Marketplace Hub - Grantham (NDC) Barkston, Grantham, NG32

Closing date: 28 April 2025 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.

Recruitment process: Competency based interview, followed by second stage on site.

Interview date: week commencing 5 May 2025

At Cancer Research UK, we exist to beat cancer.

Cancer Research UK are implementing a 10-year growth plan for their trading operations. Our aim is to reach an income of £96 million over the 10 years, directly contributing £53 million to our life saving research. Currently we have circa 600 shops, 1 National Distribution Centres, 1 Regional Distribution Centre with plans for a further 6 to open over the next 5 years. As our trading operations expands so does our marketplace and eCommerce presence.

Within our National and Regional distribution centres there are two teams, our Warehouse team who sort clothes for our shops and our Marketplace team who sort, identify, value, photograph and list these items onto online marketplace platforms such as eBay, Depop and ASOS marketplace. We are looking for a confident, engaging, and adaptable eCommerce Operations Assistant Manager.

This is an operational role where you will be the go-to person on the Warehouse floor for the marketplace team, working closely with the Warehouse Manager and Assistant Manager to make sure the operation runs as efficiently as possible, ensuring KPIs are met and exceeded.

It's a lively, vibrant working environment, you'll discover something new every day, you'll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Managing the day-to-day activities and performance within the marketplace team ensuring KPIs are met.

• Oversee daily operations, this includes product listings, inventory management, fulfilment, and customer service.

• Support in the recruitment, development, and retention employees (including volunteers)

• Managing the performance of the marketplace team including development conversations

• Managing site rotas.

• Support operational tasks when needed.

• Support with the weekly communications to the field, update communications in line with operational needs.

• Build and develop positive internal and external relationships to ensure maximum exposure for the operation.

What skills will I need?

• Commercial acumen

• Leadership/Coaching experience

• Strong interpersonal skills.

• Flexible attitude and adaptable to change.

• Ability to build and maintain relationships

• Good written, numeric, and analytical skills.

• Prior experience in supporting marketplace operations, preferably in an ecommerce or retail setting, demonstrating knowledge of product listing processes, inventory management, order processing and customer service preferred.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

For more information on this career opportunity please or contact us at .  

For more updates on our work and careers, follow us on: , , , and .

The Health Collective is one of our central campaigns. It has emerged out of the urgent need to close the health gap for women from marginalised communities and is made up of and led by grassroots organisations, representing women’s voices from every marginalised community in our society.

The Health Collective Community Manager will be responsible for managing the development, expansion, and sustainability of the Health Collective.

This role will focus on managing and growing the existing community of members, organising and facilitating regular meetings, content creation for the Health Collective, coordinating the development of a unique identity for the group, and establishing an online community forum.

The role will also involve coordinating training sessions, events, and communication between the Collective and external stakeholders. This is an exciting opportunity to be at the forefront of a growing community that empowers women and promotes health equality.

The successful candidate will play a vital role in fostering a safe, inclusive, and engaging environment for women to connect, learn, and share their experiences around health and well-being, as well as influencing national and local policy to reduce health inequalities (for women from marginalised communities).

The ideal candidate will be skilled in community engagement, digital content creation, and communication, with a strong passion for women’s health and empowerment.

Please note, this role is funded through the National Lottery Community Fund.

Main Duties

Community Engagement & Growth

• Actively manage and grow the online and offline community, recruiting new members from all marginalised communities and fostering a sense of trust and connection.
• Design and manage regular communications with members, updating them about upcoming HC events/meetings, news/policy relevant to the inequalities agenda and funding/research opportunities.
• Set up and run a virtual community for members and monitor and moderate community interactions to ensure a positive and respectful environment.
• Develop and implement strategies to attract and retain members, promoting inclusivity and engagement.

Content Creation & Communication

• Create and share high-quality, educational, and influencing content across social media platforms and the website.
• Collaborate with experts, healthcare providers, and advocates to produce webinars, workshops, and other community-centred initiatives.
• Work with a designer and members to create the Health Collective's logo and identity.

Event Coordination

• Plan, organize, and manage virtual and in-person health collective meetings, liaising with members to determine the agenda and experts to find a diverse range of speakers.
• Collaborate with external partners to enhance event quality and reach.

Monitoring, evaluation & reporting

• Record and monitor the Collective’s activities (output) and their effectiveness (impact) through data collection, surveys, interviews and case studies.
• Report on project progress and update the Wellbeing of Women team regularly.
• Report on project progress to National Lottery at least twice a year with information about the Collective’s outputs and impact along with an expenditure budget for the period
• Work with an external consultant to assess the Collective’s impact annually.

Advocacy

• Work with the Head of Comms and Campaigns to build relationships with key stakeholders, influencers, and organisations aligned with the collective’s mission.
• Monitor news and political developments relevant to the Health Collective’s work.

Benefits

Attractive benefits package including employee discount scheme and cycle to work scheme.

Wellbeing of Women is an equal opportunities employer.

Salary: £41,042 per annum
Hours: Full-time (5 days per week)
 
We also offer:

• 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
• Benefits platform with discounts on retail, dining and days out
• Salary sacrifice schemes for gym, bicycles and nursery/childcare
• Access to a free Employee Assistance Scheme to support you inside and outside of work
• Enhanced maternity and paternity pay

Location: Walthamstow Wetlands (N17 9NH)
 
Walthamstow Wetlands is our flagship visitor centre and welcomes over 500,000 visitors a year, which provides us with an unparalleled opportunity to engage and inspire people from across London to learn more about wildlife and champion nature. The visitor centre has a café, gift shop, education room, art exhibition space and regularly hosts public and private events. The busy nature of the site means a strong, operational presence is required to keep daily activities running efficiently and troubleshooting any logistical challenges.
 
Role & Responsibilities
 
As our Visitor Operations Manager, you’ll be responsible for the overall visitor experience and operational management of Walthamstow Wetlands, as a nature reserve and visitor attraction. Leading on buildings and facilities management, ensuring H&S compliance, overseeing external contractors, and supporting with a range of site activities to ensure an excellent visitor experience for all.
 
You’ll work closely with the multi-disciplinary teams based on site at Walthamstow; Café, Events, Retail, Learning & Engagement and Nature Recovery. As well as liaising with the Trust’s central teams, including; Marketing & Communications, Finance, People & Organisational Development. You’ll also act as the Trust’s representative for the external partnership with landowner; Thames Water and contract manager; Waltham Forest Council.

• Coordinate staffing rotas to ensure 7-day operational coverage at Walthamstow Wetlands, including sessional and site-based staff.
• Lead the delivery of the management contract with Waltham Forest Council, including regular reporting on KPIs and progress.
• Manage the site budget, monitoring income and expenditure in line with agreed forecasts.
• Act as the main point of contact for external stakeholders, fostering partnerships with local authorities, community groups and businesses.
• Oversee health, safety and security on-site, ensuring compliance with Trust policies and legal requirements through drills, audits, and maintenance coordination.
• Chair weekly operations meetings and manage internal communications on site activity, including the weekly 'What’s On' update.
• Support the operational delivery of public and private events, assisting with logistics such as set-up, guest management, and suppliers.
• Maintain a high-quality visitor experience by ensuring clean, accessible spaces, up-to-date signage, and engaging exhibitions and interpretation materials.
• Work with nature conservation teams to support habitat management, statutory site conditions, and the Green Flag Award process.
• Provide effective line management, including 1:1s, appraisals, wellbeing support, and development planning in collaboration with the People & Organisational Development team.

 
(Please see job description for full list of responsibilities)
 
Our ideal Visitor Operations Manager:

• Demonstrable experience of managing a busy visitor centre or complex operational site
• Confident and experienced in coordinating and managing teams
• Proven ability to deliver outstanding visitor experiences
• Knowledgeable in facilities management, health and safety, and compliance processes
• Highly organised, adaptable and proactive problem-solver
• Strong communications skills
• Competent with Microsoft Office and experienced in managing budgets effectively

 
(Please see job description for full person specification)
 
Closing Date: 9am 22nd April
Interviews: Are scheduled to take place on Monday 28th April at Walthamstow Wetlands and reasonable adjustments will be offered to all candidates including the choice to meet online or in-person.
 
Does this sound like you? We’d love to hear from you!
 
Our vision is a London alive with wildlife, with nature in everyone's neighbourhood. To achieve our goal of inspiring everyone to help restore London’s wildlife, we recognise that our team must better reflect and represent all of London’s diverse communities. Find out more about London Wildlife Trust’s commitment to Equality, Diversity, and Inclusion on our website.
 
We are also committed to ensuring that the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people. Read about our commitment to safeguarding on our website.
 
REF-221061

Background:
Established in 2011, Kaleidoscope Trust (KT) is a UK-based charity focused on fighting for the human rights of lesbian, gay, bisexual, transgender, intersex and gender diverse (LGBTI+) people across the Commonwealth and beyond. We fund, fight for and empower those upholding the human rights of LGBTI+ people by working with governments, changemakers and civil society organisations to effect meaningful and lasting change in the lives of LGBTI+ people.
 

The Role:
The UK Policy and Advocacy Manager will lead Kaleidoscope Trust’s UK-focused policy and public affairs activities, in line with the organisation’s strategic objectives, and support, where appropriate, the wider work of the Policy and Public Affairs Team, including with external relations, communications, campaigns and events.

This role aims to:
▪ Provide the Secretariat function to support the co-chairs of the APPG for Global LGBT+ Rights to deliver the APPG’s strategy and work plan.
▪ Build and maintain relationships with government officials and the wider policy community across the UK, strategically deploying senior organisational staff or representing Kaleidoscope Trust and the APPG in external meetings and civil society forums as directed, and support delivery of events where such stakeholders are to be engaged.
▪ Identify and share insights into relevant emerging international political and policy trends helping to anticipate issues, risks and opportunities and translate these for relevant UK stakeholders.
▪ Draft insightful and compelling policy submissions, briefings and papers under the guidance of KT’s Head of Policy and Public Affairs.
▪ Fulfil the key responsibilities of the job role in a professional manner while adapting to often changing circumstances and re-prioritising accordingly.
 

For more information on the role, please find the Job Description attached.