Central Services Support Officer Jobs in Home Based

Citizens Advice

Executive Director, Partnerships & Advocacy

Location: Blended between office and home (England and Wales). It is expected that Executive Directors will spend a minimum of 2 days per week in the London office.

Salary £132,159 per annum

As a network of charities, we’re united by a common purpose, which is to shape a society where people face far fewer problems. We’re driven by our ambition to make things better for people, individually and collectively. We’re driven by the power of good advice, to help people solve their problems. With the evidence we gather, we have a significant role to play in and we can show big organisations – from companies right up to Government – how they can make things better, now and in years to come. 

We have deep insight into the difficult circumstances many people are facing today, and in a time of uncertainty and challenge ours is a powerful and well-respected voice shaping and influencing services and policy making across the UK.

We are reshaping our national and service wide operating model to support our missions and our purpose and so now is an incredibly exciting time to join as our new Executive Director, Partnerships & Advocacy during an ambitious period of change.  We are looking for an experienced leader who shares our ambition and can develop deeper and more impactful partnerships, extend our influence, shape markets and grow our income.

We are looking for a strategic thinker with a naturally collaborative approach, who is unfazed by complexity and is comfortable carrying significant personal accountability and who will bring outstanding leadership, vision, and a relentless focus on purpose. You will build effective trusted relationships, possess strong communication skills and high emotional intelligence, and who can lead a significant and dispersed team.

Your background may be in policy and advocacy, fundraising/income generation, or you may have been a CEO of a smaller organisation who is interested in the opportunity to impact on a larger platform and motivated to contribute as part of a wider leadership team. Whatever the roots of your experience you will put the needs of our clients and the experiences of the most vulnerable and marginalised at the heart of your thinking.

Equity, Diversity and Inclusion (EDI) is of strategic importance and integral to all we do as a service: central to pursuing our EDI mission is building a diverse and inclusive organisation in which everyone has a sense of belonging.  Our aim is to broaden diversity at executive team level and we particularly welcome applications from people who represent the breadth of people and communities who we support.

The closing date is Friday 1st November 2024

Would you like to help create a brighter future for nature?

We are looking for two Policy Officers (or Senior Policy Officers) to help develop and promote environmental policy on behalf of our 86 environmental charity members.

The Government has promised to halt the decline of nature by 2030. This role is about making sure the urgent action needed to meet that pledge is delivered.

Your job will be to convene some of England’s best environmental policy experts to agree bold and effective shared policy positions. There will be lots of thinking, lots of writing, and lots of opportunities to shape shared campaigns. You will also play a key role in delivering those messages to key influencers in Government and in Parliament.

So, we are looking for someone with a keen eye for detail, the ability to listen and negotiate, and a reasoned and convincing style of written and verbal communication.

The role is likely to focus on farming or chemicals policy but we can consider another policy focus for the right candidate.

We particularly welcome applications from candidates from under-represented backgrounds, including people of colour, disabled people and those from a low-income background, to be part of our small, friendly and collaborative team.

About Cord

Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities. 

We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.

Cord operates in eight countries and implements programmes in the following areas:

• Empowering Women & Girls
• Accessing Fundamental Freedoms
• Climate & the Environment
• Economic Empowerment
• Supporting Stronger Societies

Role context:

Cord’s turnover is about £2m a year. About 85% of Cord’s funding is restricted, coming from institutional donors like the EU and the US government, and 15% (about £300K) is unrestricted coming from a committed UK supporter base and other private fundraising streams. 

In 2024, Cord operates in eight countries and has offices in Burundi, Myanmar, Laos, Cambodia & Philippines. Cord has a global team of thirty people with finance staff across six country teams. 

The Finance Manager role is a newly created role which is being introduced to strengthen the organisation’s financial management and control systems. The postholder will work across the breadth of the finance function preparing internal management accounts and external annual accounts.

In 2024, Cord changed its finance system to use Business Central. The Finance Manager will become the organisation’s main ‘admin’ user of the finance system. In the near-term, there will be a particular focus on rolling out further functionality of the system.

The Finance Manager will have oversight of the UK finance function through the line management of the UK Finance Officer and will directly deliver on the international side of operations in the areas of donor compliance, programme financial management, partner financial monitoring, and reporting. The role will involve travel to international programme locations.

Key Responsibilities:

• To support the Head of Operations to provide finance team leadership, develop and deliver an annual finance workplan to ensure continual improvement, and to drive finance capacity across the organisation
• To ensure the effective financial management of the organisation create and maintain effective financial control
• To be the Business Central Finance System Lead, developing functionality, troubleshooting and capacitating system users
• To ensure financial compliance: prepare statutory accounts, partner compliance, donor compliance and financial reporting

Cord operates a hybrid structure in the UK with most team members working from home attending the admin office in Coventry for team meetings.  

We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then look at the recruitment pack and come and join our team!

We are looking for an experienced Business/Office Manager to join our team to support the Chief Executive Officer (CEO), Senior Youth Work Manager, Board of Directors/Trustees and our wider team of youth workers and volunteers as well as providing general business administration and office management. 

This role offers lots of opportunity to bring your business management skills to ensure the smooth and efficient running of the operational side of the charity.

Our ideal candidate will be an experienced, committed and highly organised Fundraising Manager. The postholder will have a central role in working with the Head of Fundraising to secure grants from statutory agencies and trusts and foundations but will also work to steward relationships with individual donors, support innovative digital fundraising campaigns and assist in the delivery of targeted fundraising activities and events. There is significant scope and opportunity for the Fundraising Manager to develop the charity’s work arounds trusts and foundations, individual giving, challenge/community events and corporate partnerships.

You will be ambitious and creative with a positive attitude, happy to roll up your sleeves and get involved to enable us to achieve our goals. This role would be ideal for applicants with successful fundraising experience and could suit someone wishing to progress their fundraising careers by stepping up into a Fundraising Manager role.

It is a rewarding role where your work will be transformational working within a friendly and hardworking team committed to keeping children safe from sexual harm.

Safeguarding

We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Equality, diversity and inclusion

We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.

As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process we actively remove bias from applications i.e applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.

Enquiries Officer

Full time, Fixed Term Contract – 9 months

£31,525 to £34,306 per annum plus pension, medical and dental insurance

25 days holiday (plus 3 additional days to be taken between Christmas and New Year)

4pm finish on Fridays

Central London location (Covent Garden) – hybrid working available after induction

REPORTS TO

Enquiries Team Leader

OVERVIEW

The Masonic Charitable Foundation is looking for an experienced adviser to join our frontline Advice, Support & Enquiries Team managing all enquiries via the advice line and electronic/mail channels. Each month we receive hundreds of phone calls and emails from people who need our help. The team’s Advisers are often the first point of contact with the MCF and play a key role in our grants process.

You will need excellent customer service skills, a high level of personal resilience, ability to quickly build a good rapport with callers and be a team player who is willing to support colleagues and prioritise the needs of the team. Previous experience in a comparable role is desirable.

Day to day responsibilities include answering calls and responding to emails from individuals and families for a range of support (including daily living costs, health and care and education), liaising with our Advice and Support Advisers and Visiting Volunteers, awarding grants for counselling and consultations and keeping the grants system up to date.

The team is based in our central London office on the edge of Covent Garden, with hybrid working available

Please note this job is subject to a basic DBS check.

MAIN DUTIES

· To answer calls and voicemails professionally and courteously, providing an excellent first impression of the charity

· To make an initial assessment of each enquiry to determine likely eligibility for support and to manage expectations appropriately

· To accurately record details of enquiries on the grants system

· To process small grants to enable applicants to access medical consultations and Mental Health Assessments

· To signpost applicants to other sources of advice as appropriate

· To work effectively as part of the team, collaborating and supporting colleagues

· To act as the first point of contact and to build and maintain excellent working relationships with our Provincial contacts

PERSON SPECIFICATION

Essential

· Previous experience of working/volunteering within the charity, advocacy or social sector, or a grant making organisation

· Excellent customer service skills

· Polite and calm telephone manner

· Ability to tailor communication to suit audience

· Ability to diffuse high-emotion calls

· Able to quickly establish rapport

· Strong written skills – ability to communicate in a clear and concise manner

· High levels of emotional intelligence and personal resilience, some callers will be distressed and their circumstances can be distressing

· Ability to work well under pressure

· Organisation and effectiveness

· Prioritisation

· Meeting deadlines

· Attention to detail

· Team working

· Ability and willingness to put the team first

· Supporting and collaborating with colleagues

· Build and maintain effective working relationships

· IT, particularly MS Office applications

Desirable

· Experience of working on an advice line, helpline, contact centre or similar

· Previous customer-facing role

· Working within an advisory role

· Experience of working alongside volunteers.

· Administration

HOW TO APPLY

Please submit both a CV and covering letter explaining why you are interested in the role and how you meet the person specification

The Forces Employment Charity is seeking a dedicated Communications Officer on a 10-month maternity leave contract to join our lively MarComms team. You will be focusing on providing both digital and traditional marketing support to the programmes that provide employment advice and guidance to UK Armed Forces veterans.

Role: You will be responsible for raising and sustaining the profile of the Forces Employment Charity’s Ex-Forces Employment programme and Veterans Support Programme, with potential and current clients, employers, and other partner organisations. The post holder will play a vital role in the marketing team and will be the first point of contact for staff from both teams.

Each comms officer has a ‘strength’ in lead of a particular area of MarComms. In this role, you will lead in-house digital content creation across the organisation. The wider team will work collaboratively with you to support production and other team members as required.

The role reports to the Marketing Manager. It is a temporary full-time position to cover a 10-month maternity leave period. It is 35 hours per week, Monday to Friday and pays £28,500 Pro Rata. The successful candidate will be working on a hybrid basis with occasional travel to the headquarters in central London (an opportunity to work with the MarComms Team in the office). 

Principal Responsibilities:

· Proactively acting as the MarComms designated contact for the Ex-Forces Employment Programme and Veterans Support Programme and their communications and marketing requirements.

· Co-ordinating and producing the MarComms digital content such as vox pops for internal and external events by conducting insightful interviews, short video clips, and editing seamless productions to coordinate and produce MarComms digital content, such as vox pops, for internal and external events.

· Virtual and in-person event support.

· Supporting the Marketing Manager and coordinating the team’s contributions towards the established MarComms ‘Topic of the Month’ (TotM) framework. Align content pieces across the department, such as creating articles, social posts, newsletters, case studies, etc, to ensure the delivery of consistent messaging.

· Scheduling content on social media channels (currently X, Facebook, LinkedIn, Instagram) using content management software. Including uploading and publishing videos onto YouTube.

· Recording, drawing and analysing insights from social media, campaign work to continually review and evaluate and adapt your output.

· Creating online and offline content, including written articles and still/motion graphics.

· Website page and post updates, working with website lead - the Head of Brand and Marketing.

· Supporting the Customer Engagement Manager with producing email newsletters and required content.

· Assisting the Head of Brand and Marketing by ensuring the correct use of the Forces Employment Charity’s brand guidelines internally and externally.

· Collaborating with external communication managers from delivery partners and stakeholders as required for joint working initiatives.

· Acting as a brand guardian for your team’s programme presentations using established brand templates, guidelines and writing style guide.

· When required, undertaking other tasks in support of the Forces Employment Charity’s wider work.

Essential Competencies:

· Experience in creating content for on- and off-line channels.

· Ability to draw and analyse insights from social media/YouTube platforms.

· Excellent written English.

· Proficiency in utilising recording equipment to capture high-quality visuals.

· Experience using editing software, e.g. Premier Pro.

· Experience using design software, e.g. Canva.

· Experience using social media scheduling software.

· Proven ability to deliver outcomes by demanding time and quality targets and to deal with conflicting priorities calmly and appropriately.

· Excellent internal and external relationship-building skills.

Desirable Competencies:

· Empathy with and a good understanding of ex-Forces personnel and the challenges they can face.

· Experience in creating paid social media campaigns.

· Experience of working within a charity.

· Experience in working with creative agencies and freelancers.

Forces Employment Charity is an equal opportunities employer and values having a diverse workforce. We actively encourage applications from all qualified candidates.

If you meet the criteria and are passionate about supporting service leavers in their transition to civilian employment, we encourage you to apply. The closing date for the position is Midnight, 3 November 2024.

Please note that this job advert may close early if a suitable candidate is found. Interviews will be conducted on a rolling basis as applications are received.

Head of Finance

Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 per week (Safer London is a 32 hour/4 day working week organisation)
Starting salary: £55,650 (on a band rising to £67,360)

Who we are

Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us, they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.

Who you are

You are someone with the expertise and knowledge to work at the strategic level. You will also be ready to be ‘hands on’ at the operational level. You will either have a relevant qualification or bring equivalent experience. You will bring analytical skills that can support our performance. You will bring communication skills that mean you can clearly explain and interpret the financial position for non-finance staff. You will have a collaborative approach and be interested in developing people.

If you are committed and resilient, and believe you have what it takes to help us to improve the lives of young Londoners and their families please apply.

What the role involves

- Work with the CEO, Senior Leadership Team and Board to set the financial strategy for Safer London.
- Lead the development and delivery of the Finance function, including financial systems planning, risk management and payroll and pension activities.
- Lead on the preparation and monitoring of the annual budget and oversee all financial reporting - including forecasts, management accounts, cashflow statements and annual audit.
- As a member of the SLT, take collaborative corporate responsibility for the leadership of the organisation.

Additional Information

Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.

We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.

What we offer

Safer London continually reviews its pay and we currently offer the following benefits package to all our employees:

- Safer London is a 4 day/32 hour (FTE) working week organisation. This means that you have a regular day off in the week with no impact on your pay.
- Agile working. This means you have will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
- A contributory Pension Scheme.
- Interest-free Season Ticket Loans.
- A Cycle to Work Scheme.
- A Mental Health Helpline.
- Death in Service Benefit.
- Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
- An initial Annual Leave allowance of 179 hours, rising to 192 hours after 3 years and 211 hours after 5 years, plus bank holidays and other statutory holidays.

Sound good? Here’s how to apply

To apply, please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found, no further applications will be considered.

As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.

Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.

Should you need any adjustments to the recruitment process or if you experience any technical issues when trying to access and/or complete the application through the online portal, please contact us via the “Contact us” section of our website.

Please note that we don’t accept CVs.

Safer London is not a sponsoring organisation for foreign nationals and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.

We have an exciting and challenging opportunity for a Team leader to join the National Homicide Service (HS) covering Central and East of England.

You will work from home or a local VS office (if available), and you must live in one of the following areas: South Yorkshire, Derbyshire, Nottinghamshire, Lincolnshire, Leicestershire, Rutland, Northamptonshire, Cambridgeshire, Bedforshire, Hertfordshire, Norfolk, Suffolk, Essex. This is a full time role working 37.5 hours per week.

Do you want to be part of a unique service providing the highest quality support to families bereaved by homicide and those who are eye-witness to homicide? Do you want to lead a supportive, passionate and committed team? If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

You will lead and support a team of Homicide Family Caseworkers to meet service standards & contractual requirements. You will demonstrate the organisational skills required to manage a demanding & diverse workload and will have experience of achieving key performance indicators.

You will have excellent communication skills & will support the Operation Managers to maintain the highest standards of service delivery, across a widely geographically dispersed team. Your team will cover Central and East of England including; South Yorkshire, Derbyshire, Nottinghamshire, Lincolnshire, Leicestershire, Rutland, Northamptonshire, Cambridgeshire, Bedforshire, Hertfordshire, Norfolk, Suffolk, Essex.

You must live within one of these areas and be prepared to travel across the geographical area including occasional overnight stays to ensure you can meet team members in person as well as online. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

You will enjoy working closely with a range of stakeholders (including Police Family Liaison Officers and Senior Investigation Officers within the Major Crime teams/Social Services) & be able to build constructive working relationships, focused on delivering the best service for vulnerable service users. You should be a confident presenter, and able to share the service and work we do to inform, educate and encourage notifications and referrals into the service.

Please see attached Job Description for full details and personal specification.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

The Youth Participation and Support Worker will work with care experienced young people subject to immigration controls, to tackle the injustice and inequity of the systems, policies and procedures that define their lives.

They will support young migrants to evaluate what they have learned through their experience of being in care and going through the immigration system so that young people are able to recognise the skills and strengths they have developed. They will support young people to engage with a range of opportunities to develop and use their learning, skills and strengths through our Young Community Leaders programme.

We would love to hear from you if you have: 

• Experience of working in a practical support role with refugee, asylum seeking, unaccompanied asylum seeking and migrant children and young people in the UK.
• Experience of delivering group activities to young people.
• Ability to build trusting and empowering relationships with young people.
• Knowledge of the issues faced by care experienced migrant children and young people.

Our organisation:

SLRA is a well established local migrant support organisation working alongside refugees, asylum seekers and other migrants who are at risk or in crisis due to immigration issues. Our committed, supportive team works alongside local volunteers to provide a range of services including advice and casework, supportive group sessions, youth casework and activities for families and young people. 

The benefits: 

• 28 days annual leave plus bank holidays (pro rata) 
• 5% employer pension contribution 
• Ongoing learning and development opportunities 
• Being part of a committed, supportive and inclusive team 
• Cyclescheme

We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the impact of immigration policy and practice. 

A little bit about the role 

This role will be closing at 12pm on Thursday 14 November.

This role will sit within the Fellowship team, within the wider external relations directorate, and be managed by the Fellowship and engagement lead, supported by our chief social worker and a steering group of staff and trustees. This will ensure that we are connecting fellows – social workers who have completed one of Frontline’s programmes – to our young people’s work. The postholder will also have strong links with our communications and fundraising teams, which also sit within the external relations directorate.

The postholder will shape and grow all our work with and for young people with experience of social work, ensuring all involved have a positive experience. Our goal is to improve social work by listening to the needs of children and young people with lived experience. By involving them in all aspects of our work, we can make social work more effective and responsive for vulnerable children and families across England

We are seeking a dedicated professional who excels in youth-centred social work, with hands-on experience supporting young people aged 14-25. You will understand the unique challenges they face, especially those with care experience, and have insight into relevant social care policies. Working collaboratively with senior leadership, you will support inclusive, cohesive programme delivery.

The successful candidate will be an effective communicator and strategic relationship builder who prioritises youth voices and partnership. Skilled in managing complex workloads and securing funding, you will also bring a strong commitment to diversity, equity, and using technology to enhance impact.

Some key responsibilities include:

• Bringing individuals with care and social work experience together, helping them to have a bigger influence on Frontline's mission to create social change for vulnerable children without a safe and stable home.
• Leading and growing the young people’s advisory board, recruiting and inducting new members.
• Developing a programme of activities for the young people’s advisory board and other experts by experience which includes quarterly meetings, day sessions and residentials each year.
• Collaborating with the Fellowship team to aid the development of future opportunities available fellows, using insights, voices and experiences from young people directly.
• Developing a mentoring programme for all of Frontline’s experts by experience through our Fellowship.

Please see job pack for full list of role responsibilities

A little bit about you 

This role will suit an experienced leader who is passionate about empowering young people with lived experience and integrating their perspectives into impactful social work. The hiring panel will be looking for candidates who demonstrate a deep commitment to inclusive leadership, strong coordination skills across diverse teams, and a proven ability to build meaningful engagement with young people and stakeholders.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities. Please let us know how we can make the recruitment process more accessible for you .

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

You will need to have current right-to-work in the UK prior to application and for at least the first six months (for permanent positions) or for the full duration of the contract (for fixed-term positions). Visa sponsorship is not guaranteed.

If you would like to find out more about the role, please contact Jackie Sanders, External Relations Director, contact details can be found in the job pack.

Job Title: Procurement & Contracts OfficerLocation: Central London
Job type: 12-month temporary contract
Hybrid working: 2 days remote, 3 days work from the London Office

• To undertake procurement projects in one or more key categories in line with the Local Authorities' strategic and tactical management arrangements for procurement.
• To undertake data and market analysis for category spend in order to recommend procurement strategy opportunities in line with Corporation Standing Orders, procurement regulations, and public procurement law
• To support the delivery of the recommended category strategy for aligned categories in line with all relevant regulations, legislation, government directives and codes of compliance, to reduce risk of legal challenge to the Corporation, whilst maintaining the balance between high quality of goods and services procured and price, and to develop new strategies in line with market trends, changes in procurement law or guidelines, or corporate priorities.
• To act in a business partner role for a small range of departments, providing guidance and Procurement expertise to officers involved in strategic and tactical procurement exercises.
• To champion and drive measurable responsible procurement benefits across all commercial activity
• To be committed to providing the highest level of customer service, delivering the best value to the Corporation, working with both internal and external customers/suppliers and actively seeking to promote equality of opportunity in relation to the duties of the post.

Candidates need to have the following experience/ qualifications:

• Previous experience within the Public Sector is essential.
• Candidates must hold or be actively working towards a CIPS qualification
• Candidates must have completed training on the Procurement Act
• A generalist background in Procurement is necessary.

This role requires an immediate start, so candidates must be available immediately or have a notice period of no more than 1 week. Please note that the day rate and hybrid working arrangements are non-negotiable.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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Project Officer 

England North

£28,831 per annum (pro rata for part time hours)

 (Ref: SUS4338)

Full Time 37.5 hours per week – happy to talk flexible working

Fixed term contract until 31st October 2025

Base: Birtley Active Travel Hub (at Birtley Library) and activity locations around Gateshead.

About the role

In partnership with Gateshead Council, Sustrans is opening an Active Travel Hub at Birtley Library. This is an exciting opportunity to join Sustrans and support people in Gateshead to walk, cycle, and wheel, by providing practical, impactful support.

As the Project Delivery Officer, you will coordinate and deliver a programme of work tailored around overcoming identified barriers to active and sustainable travel modes, including a series of practical engagement activities, with the support of 2 Project Support Officers and a network of volunteers.

You will build and manage internal and external relationships with diverse groups and people within our partner organisations. Additionally, you will ensure monitoring and reporting tasks are carried out, with particular respect to partner and funder requirements.

This role will require travel and work at locations as necessary to undertake projects on behalf of Sustrans.

Candidates should be based within the geographical area with regular travel expected to a nominated hub/office base in Birtley, Gateshead.

About you

You should have experience delivering behaviour change projects and/or activities, and delivering projects in a community setting with a range of partners. Experience working in public-facing roles and with volunteers is key – this role will be responsible for recruiting, managing, and developing Sustrans volunteers, in collaboration with the Project Coordinator and Sustrans volunteer programme staff. You should have some experience of managing budgets, producing reports, and carrying out monitoring activities. Knowledge of effective engagement and behaviour change initiatives is key, and you should be able to apply this knowledge to develop and deliver effective cycling, walking, and wheeling initiatives.

You should be able to build strong working relationships, enthuse others, and have the ability to communicate and collaborate with a wide range of stakeholders. You should also be able to work independently when necessary, planning and prioritising your own workload with limited supervision. 

There are lots of opportunities for learning and development within this role, so we ask that you are willing to learn, with a specific commitment to work towards becoming qualified in the following areas with Sustrans: 

• Cycle leader and walk leader
• First aid
• Cycle maintenance

Previous experience with cycle maintenance and cycling is desireable but not required.  However there is an expectation that you will work quickly to develop these skills with Sustrans courses and resources once appointed. 

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. 

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 17 November 2024. 
• Interviews will take place in person at Sustrans’ Newcastle office during the 26-28th November 2024. If you are unable to attend in person, please contact us to arrange an alternative option. 

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

We are hiring!  VIN has been awarded just under £550,000 over a 3-year period starting July 2024, to embed volunteering at a system and strategic level within the ICS (integrated care system) in Northamptonshire. This has been funded by the Volunteering for Health partnership consisting of CW+, NHS Charities Together and NHSE. We are calling this project Northamptonshire Health & Care Volunteering.

We are now looking for a Project Manager who will be central to the successful delivery of the project and its outcomes.  Their main role is to be a central point of contact for all in the delivery of the project, and to take the lead in developing our strategic approach to volunteering within the Integrated Care System (ICS) across West and North Northamptonshire and diversifying our volunteer workforce.

Ideally our perfect candidate will have volunteer management experience, experience within the voluntary or health sectors including a basic knowledge of the Integrated Care System, and experience of successful project management, financial planning and management.