Caseworker Jobs in London
The Baobab Centre is a non-residential therapeutic community that supports young asylum seekers and refugees who have experienced human rights abuses and have sought asylum in the UK as unaccompanied minors. Our two focus areas are rehabilitation and justice.
This is a unique oppertunity for a passionate and experienced fundraiser to progress further in their career, with the freedom to creatively enhance and develop the fundraising strategy of an impactful community-based charity.
As Senior Fundraising Lead you will be Baobab’s key fundraiser and a self-starter with experience of working in a small or medium sized charity. You will lead on the development of fundraising at Baobab, exploring new avenues for funding, as well as nurturing and growing existing fundraising relationships. You will be responsible for strategising and carrying out a successful program of fundraising from small, medium and large charitable trusts and foundations to an agreed annual fundraising target. You will also assist in delivering Baobab’s individual major donor programme, helping to set up and deliver communications and events related to this income stream. There is scope to explore further fundraising activites including events, corporate and community fundraising. You will play a central role and work closely with our operations team, as well as recieving expert monthly mentoring from a senoir fundraising consultant.
This role is for 4 or 5 days per week depending on your preference, it will include Fridays which is when staff meetings are held.
Please read the below alongside the full Job Description and Person Specification attached.
Mental Health: All of the young people Baobab supports suffer significant mental health and developmental difficulties and many function in an unstable and more immature way than their chronological age. Due to their experiences it takes time to gain trust from the young people in our community. As a core member of our team, you will understand the impact of specific human rights abuses on the development of children and young people in exile and their individual experiences of loss, trauma and grief on their mental health and well-being.
Baobab’s Model: Please read the accompanying ‘Baobab Clincial Context and Model’ document for a detailed introduction. It often takes a significant amount of time to understand Baobab’s model of working, which aims for rehabilitation and justice through attending to both the internal and external world of each young. It is important that you strive to have an insight to the experiences of both the internal and external factors impacting on the lives of unaccompanied young people attending our centre. It is also important that you understand the ways in which UK society and policy impacts on young asylum seekers (including invisibility, marginalisation, discrimination, and the fact of waiting in uncertainty for a long time).
Multi-disciplinary Working: Baobab aims to be a reflective, thinking organisation and we place a high value on shared thinking time, sharing responsibilities and working together with others. A key aspect of the role is communicating and working in a holistic way.
Please include details on relevant fundraising experience, including examples of successfully won bids; as well as relevant experience related to the context of our work.
The Baobab Centre is a non-residential therapeutic community that offers support to young survivors of human rights abuses seeking refuge in the UK
The client requests no contact from agencies or media sales.
Role: Casework Assistant
Duration: 6 months fixed term contract
Salary: £25,000
Hours: 35 per week, 9am – 5pm Monday to Friday
Location: London (Hybrid)
We are delighted to be working with a debt advice and education charity to recruit an experienced Casework Assistant.
About the role:
As the cost-of-living crisis continues to impact millions of people across the UK, we are recruiting new team members to help meet the growing demand for debt advice and support. You will help prevent homelessness, reduce food and fuel poverty and ensure clients are supported through vulnerable circumstances with empathy and dignity.
The Casework Assistant is an instrumental role in the delivery of a quality money advice service. You will engage directly with service users and provide essential and vital support to the team of money advisors to progress client casework.
Key Responsibilities:
• Perform casework administrative and clerical duties.
• Manage day-to-day client interactions, such as incoming enquiries and referrals, respond to client calls/emails
• Undertake all client assessments and maintain advisers’ diaries and outreach bookings.
• Maintain punctual, accurate and compliant records on our case management system
• Provide support to advisers on a regular basis with administrative and casework support.
• Support projects with events/external activities.
• Work closely with supervisors and advisers to ensure smooth and professional service delivery
• Ensure your work meets all regulatory and compliance procedures
About you:
You will need strong administrative, research and data skills, excellent communication and critical-thinking skills, and should be flexible and capable of working independently and as part of a team.
You will have:
• Proven experience working in a role supporting a busy team in an administrative or triage capacity
• Proven attention to detail and proficiency in first-time accuracy
• A demonstrable proactive approach and unprompted problem-solving skills
• Excellent communication and the ability to manage various stakeholders
• A confident and assertive personality, combined with the ability to carry out duties calmly and professionally
• Understanding of the reasons and need to maintain confidentiality at all time
• Excellent IT skills, including experience of using Microsoft Office; in particular Outlook, Word, Excel and of using systems to monitor and maintain records
• A commitment to the Charity’s work and its values
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Statutory and Trusts Bid Manager
Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 per week over 4 days
Starting salary: £46,940
Who we are
Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.
Who you are
We’re looking for an experienced Bid Manager to help us improve the lives of young Londoners by growing our grant and contract-funded service portfolio.
You will understand the funding environment for youth charities from government commissioning and Trust funding opportunities, and will be ambitious to manage and drive growth across Safer London’s high quality and innovative service offer.
You will be someone with social justice at the core of your personal values, someone who places equity and inclusion at the centre of everything you do. We are also looking for someone with an understanding of and curiosity to learn about the varied experiences and challenges of young Londoners’ lives.
If you are committed and resilient and believe you have what it takes to help us improve the lives of young Londoners and their families, please apply.
What the role involves
- Work effectively with Safer London’s practice teams to identify opportunities and prepare successful funding bids in a competitive environment.
- Develop and maintain a pipeline of prospective funders and scan the external environment to identify new funding opportunities that are aligned to Safer London’s aims and strategic priorities.
- Develop and write inspirational, accurate, and compelling funding bids with the view of achieving sustainable long-term support for Safer London’s work.
- Build and maintain relationships with current and prospective funders, including through maximising any relationships held by senior colleagues and trustees.
- Maintain and develop internal income generation systems and processes, including donor records, financial information, funder reports, and internal monitoring to ensure effective stewardship and internal visibility of progress against plans.
Additional Information
Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.
We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.
What we offer
Safer London continually reviews its pay and we currently offer the following benefits package to all our employees:
- Agile working. This means you will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
- A contributory Pension Scheme.
- Interest-free Season Ticket Loans.
- A Cycle to Work Scheme.
- A Mental Health Helpline.
- Death in Service Benefit.
- Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
- An initial Annual Leave allowance of 28 days holiday, rising to 30 days after 3 years and 33 days after 5 years, plus bank holidays and other statutory holidays; part time employees receive a pro-rata entitlement.
Sound good? Here’s how to apply
To apply please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.
As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.
Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.
Should you need any adjustments to the recruitment process or if you experience any technical issues when trying to access and/or complete the application through the online portal, please contact us via the “Contact Us” section of our website or email us.
Please note that we don’t accept CVs.
Safer London is not a sponsoring organisation for foreign nationals and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to shape the future of our response to stalking and personal safety?
Do you have resilience and flexibility to meet the demands this role brings, and enjoy working in a sharing and learning environment?
If yes, then read on.
About the Suzy Lamplugh Trust
The post represents a unique opportunity for a pre-emptive, results-driven, and resilient candidate to join the UK’s founding personal safety charity and leading authority on stalking.
The Suzy Lamplugh Trust was born out of the tragic story of Suzy Lamplugh, a 25-year-old estate agent who went missing whilst at work in 1986, was never found, and was eventually declared deceased in 1993. The Trust was set up in Suzy’s name to empower individuals and organisations to make a stand against all forms of abuse, aggression, and violence, across their personal and professional lives.
You will be working for a growing charity that delivers high value impact to its beneficiaries, through its legacy, integrity, and credibility. We are an organisation that has been responsible for the education of millions of lone and frontline workers across all sectors for three and half decades, has:
- campaigned heavily and played a pivotal role to drive changes in the law;
- has supported over 55,000 victims and survivors of stalking since the inception of its National Stalking Helpline service in 2010; and
- always had the aim of tackling violence against women and girls at the core of what it does.
Purpose of Role:
· To provide expert advice and advocacy to victims of stalking.
· To provide guidance and support by telephone, email and face-to-face to those affected by stalking.
· To provide casework support and advocacy to victims of stalking, liaising with both voluntary and statutory services to ensure positive outcomes for victims.
· To support the operational Team Leaders where required.
What we offer in return
In return for our staff’s commitment and dedication, we offer a range of benefits:
- Hybrid working (minimum 40% in the office and agile working enabled to work from home)
- Flexitime Policy
- 28 days annual leave (which increases after 3 and 5 years to a maximum of 33 days pro rata) + public holiday
- Special leave for life events, such as 1 day off for moving house, and a day off for your birthday
- Pension scheme with 5% employer contribution
- Health & Wellbeing App with access to advice, counselling, support and a wide range of discounts
- Occupational Sick Pay (which increases after 3 years)
- Cycle to Work scheme (cycle racks on site)
- Interest-free travel loan for annual season ticket
- Regular all-staff off-site meetings and events
Work Location: The post holder will be required to be office-based initially to support their induction and integration with the service. Thereafter, a blended model (40 office/60 home), with office working in London and home working (must have adequate and confidential workspace when remote working). Candidates should ideally be located in London or immediate surrounding area (but locations outside of these areas may be considered).
We are recruiting for a number of these posts. The roles are also available on a part-time basis.
Please refer to the attached pack for the detailed Job Description and Person Specification.
Please note that applications without a covering letter will not be considered.
We reserve the right to close this role early.
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
The client requests no contact from agencies or media sales.
Role: Debt Advisor
Duration: 6 months fixed term contract
Salary: £30,000 – 33,000
Hours: 35 per week, 9am – 5pm Monday to Friday
Location: London (Hybrid)
We are delighted to be working with a debt advice and education charity to recruit an experienced Debt Advisor.
About the role:
As the cost-of-living crisis continues to impact millions of people across the UK, we are recruiting new team members to help meet the growing demand for debt advice and support. You will help prevent homelessness, reduce food and fuel poverty and ensure clients are supported through vulnerable circumstances with empathy and dignity.
Key Responsibilities:
• Deliver a professional, impartial, pragmatic and outcome focused advice service to all clients.
• Give advice on the following areas:
o Income maximisation
o Budgeting
o Priority debts
o Unsecured debts
o Debt solutions
• Identify client vulnerabilities and prioritise household emergencies.
• Provide comprehensive advice, next steps and actions in a way that the client can easily understand.
• Signpost or refer to the appropriate party at the earliest opportunity.
• Maintain punctual, accurate and compliant records using our case management system.
• Support Senior Advisor/Supervisor with duties and act as a deputy in AM absence
About you:
To be considered for this role you’ll need an Accredited Debt Advice Qualification to Caseworker Level (Institute of Money Advisers Certificate of Money Advice or Community Money Advice Level 3 Award in Debt Advice or similar) with a minimum one-year experience of providing comprehensive Debt Advice in line with Financial Conduct Authority and Debt Advice Quality Framework. Or alternatively an accredited Generalist Adviser with at least one year’s experience and are willing to complete the relevant Debt Adviser training qualification.
You will have:
• A proactive approach, with the ability to manage multiple cases on an ongoing basis,
• Ability to independently manage own workload and delivering on project KPIs
• Support junior and trainee members of the team through coaching and mentorship
• The proven ability to build rapport and empathise with clients from a variety of circumstances.
• The proven ability to deal calmly and professionally with difficult situations, e.g., Supporting clients at risk of imminent enforcement action, facing emotional distress and or suffering from mental health or physical health challenges
• Consistent attention to detail and ability to adhere to necessary guidance and rules such as FCA, GDPR and all other organisational policies and legal obligation to ensure strict compliance
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rainbow Migration, the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system, is recruiting a Legal Officer to advise and help improve the representation of LGBTQI+ people seeking asylum and help change the asylum and immigration system to one that treats everyone with compassion, dignity and respect.
We are looking for a qualified solicitor or barrister with valid practising certificate, or already accredited to Level 3 OISC, with two years’ experience in providing advice and representation in asylum including working in legal aid.
You will be responsible for the day-to-day delivery of the legal advice service. Under the guidance of our Legal Service Manager, you will also build capacity amongst legal representatives by designing and delivering training, giving second tier advice and developing and coordinating a network of practitioners working in this area. You will use the knowledge you gain in this role to help deliver Rainbow Migration’s policy work, such as inputting into policy papers and meeting with partner organisations when required.
We will also consider applications from people who do not want to do the policy elements of the job, but to instead focus on first and second tier advice. Please mention in your covering letter if you are applying for this option.
This is a unique opportunity to build on your experience as a lawyer to improve representation across the sector and create change in government policy and practice. You will be supported to develop as a specialist lawyer and in your policy skills.
Responsibilities will include:
· Deliver one-off advice to adult LGBTQI+ people seeking asylum and work with colleagues to refer them to quality legal aid and pro bono lawyers
· Provide casework assistance e.g. helping to prepare witness statements, making referrals to other specialist organisations and taking other urgent steps (whilst not representing service users or maintaining a caseload)
· Provide occasional advice (within competence) on other issues affecting asylum and partnership service users such as asylum support, legal aid, trafficking, family reunion or community care
· Deliver second tier advice to the legal representatives of LGBTQI+ people seeking asylum and other charities and professionals
· Work with the Legal Service Manager to design and deliver training to lawyers, NGOs and other professionals
· Write blogs and articles on asylum and immigration policy and legislation as they apply to LGBTQI+ people
· Contribute to policy and briefing papers
· Assist with preparing guidelines and briefings for legal services and pro bono lawyers
The Legal Officer will not be providing direct legal representation of service users. However, the role includes substantive advice and casework within the scope of legal support and referrals for our service users, as well as merits testing and second tier advice.
Rainbow Migration’s vision is that LGBTQI+ people can settle in the UK and lead fulfilling lives. Our values are:
· Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration.
· Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us.
· Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services.
· Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system.
At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, or disability status. We consider all qualified applicants, consistent with any legal requirements.
We welcome applications from candidates with lived experience of going through the UK asylum or immigration system or who have been subject to immigration control. We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet the necessary criteria in the person specification.
Owing to the nature of the work, the successful applicant will be required at the point of conditional job offer to disclose all spent and unspent criminal records and subsequently to undergo an enhanced DBS check. See our website for more information.
Contract Type: Permanent.
Hours: Full-time (35 hours per week). Working part-time or job-sharing will be considered. Occasional work in the evenings and at weekends may be required but with plenty of notice. Rainbow Migration encourages staff to maintain a good work life balance and has a TOIL system in place.
Salary: Starting at £40,175, with potential annual step increases up to £44,868 (pro-rata for part-time employees), plus statutory employer’s pension contribution. In addition to an annual step increase, the trustees consider giving a separate inflationary increase every April.
Location: Remote or from Rainbow Migration’s offices in central London. Hybrid working will also be considered. The successful candidate could work from anywhere in the UK but would be expected to occasionally travel to London and other parts of the country for meetings and events. At the time of posting this advert, none of our staff are going into the office every day. Please contact us if you have any questions.
Annual Leave: 25 days per year rising after 24 months by 1 day after each year of service to maximum of 28 days per year (pro rata if working part-time).
Benefits:
· Two days of wellbeing leave to be taken at short notice in each calendar year (pro rata for part-time staff)
· Enhanced parental leave and pay
· Full pay for jury service (up to four weeks), compassionate leave (up to two weeks) and dependents leave (up to four days, pro rata for part-time staff)
· Separate salary step and inflationary increases considered every year
· TOIL system
· Hybrid working policy, including possibility of working abroad for 10 working days (pro rata for part-time staff) each year
· Policy on staff loans or salary advances for difficult times
· Work laptop and mobile phone
· Training and learning opportunities
· Employee telephone counselling service
· Clinical supervision for staff delivering services
How to apply
Closing date: Applications will be reviewed on a rolling basis, but the first consideration of received applications will take place on 25 July.
Interview date: Interviews will be scheduled on an ongoing basis in response to applications received.
Please read the job description and person specification. If you have any questions about the role or would like to find out more before applying, then you can contact the line manager via the email in the JD.
Please send:
1. Your CV
2. A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes)
to the email address in the JD.
3. Optional: please use this link to complete a monitoring form (link in the JD)
In your statement, please:
1. Give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate how you meet the necessary criteria for the role, and if you meet any of the advantageous criteria. Skills and experience could be from training, volunteering, interests or life experience
2. Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a ‘substantial’ and ‘long-term’ effect on your ability to do normal daily activities)
3. State how many hours a week you wish to work and if you have a preferred pattern, or if you are applying as part of a job-share
4. If you do not want to do the policy elements of the job and instead focus on first and second tier advice, please mention this.
By submitting an application, you:
1. Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post.
2. Declare that to the best of your knowledge and belief, the information provided with your application is true and correct and that you understand that any false information or statement given will justify the dismissal from Rainbow Migration if appointed.
3. Accept that, if successful, you will be required to disclose all spent and unspent criminal records at the point of conditional job and subsequently to undergo an enhanced DBS (Disclosure and Barring Service) check.
We are proud to be a member of the Experts by Experience Employment Network (please see the JD for web address), which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources at the website in the JD which may help in preparing your job application.
Privacy notice
If you apply for this role, the information you provide will be processed according to Rainbow Migration's privacy policy (link in the JD). Rainbow Migration will not share your information with any third parties unless part of the recruitment process or are legally required to do so. By applying, you are permitting Rainbow Migration to access and use the information for recruitment purposes. Rainbow Migration will store your data for 12 months after the conclusion of the recruitment campaign. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. It is amalgamated for statistical purposes and the original data is then deleted after six months.
The client requests no contact from agencies or media sales.
About Reprieve
Reprieve is a UK charity founded in 1999. Reprieve uses strategic interventions to end the use of the death penalty globally, and to end extreme human rights abuses carried out in the name of “counterterrorism” or “national security”.
Reprieve works with the most disenfranchised people in society, as it is in their cases that human rights are most swiftly jettisoned and the rule of law is cast aside. Thus, Reprieve promotes and protects the rights of those facing the death penalty and those who are the victims of extreme human rights abuses carried out in the name of “counterterrorism” or “national security”, with a focus on arbitrary detention, torture, and extrajudicial executions.
Reprieve’s main office is in London, UK. Reprieve also supports full-time fellows in multiple other countries, who work as lawyers, investigators and campaigners. We work closely with partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions.
Reprieve works in close partnership with its independent sibling organisation Reprieve US.
About the Role
The Head of Unlawful Detentions is responsible for overseeing Reprieve’s work on unlawful detentions, which comprises detention cases in North East Syria (NES), advocacy work with families of detainees in NES, support to those repatriated from NES, and our Guantánamo and Life after Guantánamo Projects.
Background on Unlawful Detentions Work
Reprieve was one of the very first organisations allowed inside Guantánamo. Since then, we have secured freedom for more than 80 men illegally detained without charge or trial, and we continue to support some of these men through our Life After Guantánamo project.
Reprieve also advocates for the release and repatriation of foreign nationals detained in camps and prisons in NES. We aim to ensure that detained individuals are treated in line with international law, and not subjected to the death penalty, extrajudicial execution, arbitrary detention, torture, or rendition. We also advocate for and support clients and their children after their release from arbitrary detention.
Through our work we aim to challenge and change flawed ‘War on Terror’ narratives and legal and political frameworks – including in the UK, Europe and the US – that engender state-sanctioned discrimination and abuse, undermine the rule of law and human rights, and create two-tiered layers of citizenship rights for ethnic minorities in Western countries.
About You
You will be responsible for developing and implementing strategies using a dynamic approach in which each of Reprieve’s methodologies—casework, investigation, litigation, political and public engagement, support for and (where possible and appropriate) advocacy with affected communities—connect with one another to achieve positive outcomes in individual client’s cases and address structural rights violations.
You will be enthusiastic about working for an organisation with Reprieve's mission and vision. You will have a minimum of five years’ experience line managing busy and diverse teams. You have significant legal and casework experience and experience managing a complex portfolio of cases. You will also have substantial advocacy experience, an understanding of campaigning, strong writing skills, and excellent attention to detail.
You are a person with a high level of cultural competency, with direct lived or working experience with communities impacted by the so-called ‘War on Terror’ and/or relevant conflicts. You will be able to demonstrate an understanding of how racism and institutional discrimination affect our clients. You will ideally have experience working closely with clients, empowering them to play an active role in designing the advocacy and strategy adopted to address issues in their cases. You will have sensitivity to the risks faced by those with whom we work and a demonstrated commitment to acting in the best interest of clients. You will have professional maturity, flexibility, and a willingness to put clients and Reprieve’s mission above all else.
In addition to being conversant in relevant legal systems, you are abreast of the domestic, regional, and geopolitical developments that impact on detention issues in the areas in which we work. You will also have a good understanding of the political and legal context of human rights violations carried out in the name of ‘counter-terrorism’, particularly in the UK, Europe, and the US, and of gender and trafficking issues. You will have the ability to develop targeted strategies to influence the policies and public conversations in these jurisdictions.
Salary, contract and location
The role is a full-time, permanent position with a salary of £59,226 per annum less any required deductions for tax and national insurance. Reprieve works across a number of jurisdictions; as such this is a role that may require work outside of core hours from time to time.
Reprieve operates a hybrid working model and we require staff to work a minimum of 40% from the London office and the rest of the week from home.
Reprieve is proud that the highest-paid member of staff is paid no more than double the lowest-paid member of staff. Our pay is transparent and non-negotiable. We are a flexible employer and offer a range of non-financial benefits to employees. We welcome applications from a range of backgrounds. You can learn more about Reprieve’s salary structure and ethos on our website.
Applicants must have the current right to work in the UK, which will be checked prior to interview. Reprieve is an equal opportunity employer and we particularly welcome applicants from Black and minority ethnic communities, members of the LGBTQI community, and those with disabilities. Reprieve is committed to fighting racism and advancing racial justice, both in our work and within Reprieve.
To Apply
Please review the job description for full details on the role and complete the application form on our website adn follow the instructions on our website.
Applicants should note that CV, cover letters and other documents should not be submitted for this role and will not be considered. Applicants must have the current right to work in the UK.
The client requests no contact from agencies or media sales.
As one of our Grants & Services Officers, you will play a pivotal role in ensuring that grant applications are processed efficiently and applicants are dealt with holistically, compassionately and professionally.
As we help record numbers of people, the successful candidate will be required to:
Deal with applicant enquiries
- Ensure a pleasant, helpful and empathetic welcome to applicants who contact the Charity by email, web form, grant application or telephone.
- Provide guidance to applicants in relation to the Charity’s grants criteria, services and process, ensuring they understand how to apply and that their request fits within our criteria.
- Identify any potential safeguarding concerns at an early stage, escalating appropriately
Process applications and referrals to services in a timely manner
- Verify that applicants are eligible beneficiaries and meet the Charity’s criteria.
- Prioritise any applications with particularly urgent requests
- Check that each application is complete and follow up with applicants as required to ensure all information and supporting documents have been submitted.
Provide guidance and information to applicants
- Provide clear guidance to applicants throughout the application process.
- Inform applicants of other potential sources of help and support
- Respond to applicant queries quickly and accurately throughout the application process.
Recommend appropriate grant decisions
- Prepare objective, non-judgemental reports for each case, with appropriate, clear recommendations in line with the grants policy.
- Consider if cases should be referred to Senior Management or Trustees, in line with the existing Grant Making Policy.
To be considered for this position with great scope for growth and development potential, applicants should demonstrate:
- Previous experience within a grant-making role or proven knowledge of the grant-making / benevolent sector.
- Proven experience of providing help and guidance, predominately over the phone and via email, offering support to applicants throughout the grant making process, and other sources of potential help.
- Previous experience of using databases / CRM systems (e.g. Salesforce).
- Ability to interpret grant criteria effectively and make clear decisions.
If you are looking for an environment where you will be nurtured through our strong commitment to staff development (alongside an excellent package of benefits including generous annual leave including your birthday off), then we’d love to hear from you.
We operate a 'mixed-mode' working model, where staff work both from home and from our spacious offices in Westminster with an average of one day per week in our Westminster office.
Clergy Support Trust is an inclusive and supportive organisation. We warmly welcome applications from candidates of all backgrounds, and believe a diverse workforce leads to fresh ideas and creative thinking.
The client requests no contact from agencies or media sales.