Case Manager Jobs
Location: remote – home
Hours of Work: 18.75 hours (including weekends, evenings and bank holidays)
Contract: permanent, full time
Salary: £12,230 per annum (£24,467 FTE)
Closing date: Wednesday 30th October at 11.59pm
Annual Leave: 33 days (plus eight bank holidays pro rata)
Benefits:
- enhanced maternity, paternity, adoption, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to wellbeing app (healthy living tips and Bright TV )
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development committed (bespoke training, LinkedIn Learning etc)
- employee health and wellbeing committed (Menopause Friendly accreditation, Disability Confident employer etc)
Background:
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
Purpose of the job/About the role
We are excited to announce an opportunity for a passionate Fundraising Community Coordinator to join our virtual events team. You will play a crucial part in managing the Facebook Groups for our events, ensuring an exceptional experience for our dedicated supporters.
As the Fundraising Community Coordinator you will be responsible for posting on our Facebook Groups, supporting the Virtual Events Assistant to create engaging content that will inspire and uplift our supporters, driving positive interactions within the community. You will actively engage with supporter posts, promptly responding to inquiries, and extend warm welcomes to new members. You will also assist with the development of the supporter experience, including helping to improve fundraising resources, creating FAQ’s and gathering compelling case studies to further drive support. Additionally, you will provide administrative support to the whole team, acknowledging donations, and offering an exceptional experience to our event supporters via phone, email and Facebook, becoming a Facebook fundraising expert.
To succeed in this role will have a proven track record of building positive relationships, networking, and delivering exceptional customer service. You will have experience of following processes and have strong organisational and planning skills. Experience in managing Facebook groups and utilising databases will be highly beneficial. Above all, we are seeking a candidate with an adaptable and proactive “can-do” attitude.
If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
Our Culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
We are a local Deaf and Disabled People’s Organisation, run by and for Deaf and Disabled people and carers in Bromley and neighbouring Boroughs.
We have a vision of a world where Disabled people are able to live their lives independently, in the way they choose, participating fully in society and enjoying equity and respect for diversity.
Our mission is to enable Deaf and Disabled people and carers in Bromley and neighbouring Boroughs to fully understand our rights, develop collective pride and build skills and experience in self-advocacy and strong civic participation. We believe this will allow Disabled people to lead in challenging discrimination in Bromley and beyond, breaking down barriers to independence, choice and equity.
Our aims are:
- To support Disabled people to get our voices heard and to influence change locally.
- To campaign for an inclusive and accessible society.
- To support, develop and celebrate Disabled people’s skills and leadership.
Our current services include:
-
Peer-led Forums - opportunities to voice your experiences, discuss ways to challenge barriers to inclusion and independence and influence local services.
-
Disability Pride - annual events to showcase Disabled talent, celebrate our lived experience and help break down stigma attached to Disability.
-
Supported volunteering - person-centred support for volunteers to increase their skills, confidence and experience.
As Volunteer Coordinator, you will lead on recruiting, supervising, supporting and developing volunteers, drawing on your own lived experience of Disability to provide a positive role model.
Position: Volunteer Coordinator
Responsible to: Deputy CEO
Location: Role may involve some working from home on occasion, but majority of the hours will be supporting volunteers in our office in Anerley, plus attending face to face meetings and events in Bromley Borough and occasionally in London.
Hours: 14 hours per week (part-time), around volunteer availability and access needs.
Salary: £27,000 per year pro rata to 14 hours per week
Annual leave: 5.6 weeks per year including bank holidays, pro rata
Pension: Statutory opt in rules applied to all our jobs
How to apply: Please either fill in the application form or send in a CV that is updated for this role. Whichever you do, your application form or CV must have an additional supporting statement that tells us how you meet the criteria in the person specification.
Interviews will take place at our Anerley office on Thursday 21st November.
Closing date: Sunday 10th November 2024.
What you will do:
- Proactively look for opportunities to recruit volunteers with lived experience of Disability, by promoting our volunteering opportunities across the borough, supporting stalls at community events and contributing articles celebrating volunteer achievements in our monthly newsletter and on our social media.
- Respond promptly to enquiries about volunteering, engage with individuals to encourage them to volunteer and interview potential volunteers to identify their strengths, interests, development and support needs.
- Support volunteers to successfully undertake a programme of induction training, agree ongoing task plans for each volunteer to monitor progress, carry out regular one to one meetinghs with volunteers and providing practical support for volunteers to deliver specific tasks and mini projects.
- Co-ordinate regular volunteer team meetings, review volunteer management policies and procedures, take a lead on initiatives such as volunteers week events and volunteer fayres and keep up-to-date records about volunteers and individual progress.
This job is for you if:
- You have personal lived experience of Disability.
- You have a strong local presence within Bromley Borough.
- You are highly motivated and practical, with a 'can-do' approach to work.
- You have excellent people skills, with experience of motivating others and helping them to overcome barriers to reach their potential.
- You have experience of delivering work to meet targets.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ICT FIELD SERVICES ENGINEER
Closing date: 31 October 2024
Interview Date: TBC
Location: Onsite, Birmingham Hospice Sites, Retail Outlets
Hours: Full time
Duration: Permanent
Salary: Corporate Band D, £36,709 - £43,998 per year
DBS Requirement: Enhanced
“Happy to talk about flexible working”
Are you passionate about using your ICT skills to make a meaningful impact? Join our team at Birmingham Hospice as an ICT Field Services Engineer and be the driving force behind technological solutions that directly benefit those in need.
As an ICT Field Services Engineer, you will have the opportunity to work on diverse projects that drive positive change. From setting up communication systems in remote areas to providing technical support for education initiatives, your expertise will be the key to transforming lives through technology. We believe that technology has the power to bridge gaps and create opportunities. With us, you will not only be advancing your career but also making a difference in the lives of our people. Your role will be crucial in ensuring that our programs run smoothly and efficiently, ultimately leading to greater impact and outreach.
In this new and exciting role, you will be required to:
· Provide first, second, and third-line support services to our people and maintain and improve our infrastructure.
· Deliver the hospice’s end-user strategy, maintaining fit-for-purpose technology solutions, deploying hardware, and providing first-class support.
· Travel to our people across the city to our hospice sites, shops or homes to provide in-person services, managing the end-to-end field service jobs, ensuring that all requests are managed through our system and all resolutions meet service level agreements
· Work collaboratively with other professionals in the organisation to devise suggestions for expediting maintenance and troubleshooting procedures.
Join us in our mission to leverage technology and drive change that truly matters. We’d love to receive your application if this sounds like your role.
Requirements:
· You will hold a degree in a computing relating subject or possess specialist-underpinning theoretical knowledge supported by relevant practical experience.
· You will have experience in 1st, 2nd, and 3rd line support.
· You will be competent with any operating systems (e.g. Microsoft, Linux, Apple Macintosh), and be able to administer all Office 365 and 365 admin packages, including Intune.
· You will be highly skilled in Cisco routing and networking and have knowledge of hardware vendor’s equipment such as TP-link, Draytek and Sophos.
· You will have experience in networking, copper and fibre cabling and experienced in deploying networking hardware.
· You will be a self-sufficient problem solver, able to manage multiple priorities and apply project management skills
· You will be an excellent communicator, able to build effective relationships at all levels.
· You will be a car owner/driver and have a full UK driving licence.
Key benefits
· Free onsite parking.
· Free tea, coffee and toast.
· We’re happy to talk about flexible working, including those with caring responsibilities – while we can’t accommodate every flexible working request, we’ll try to find a practical solution.
· Birmingham Hospice is committed to colleague development as an ongoing professional requirement and consider this a priority.
· For individuals joining the charity from the NHS or another hospice, the employee’s continuous previous service with any NHS employer is recognised in respect of pension provision and annual leave.
· A supportive work environment, with a focus on your mental health and wellbeing.
· Free emotional, health and financial support.
The client requests no contact from agencies or media sales.
Location: Remote delivery – with option to be office based in Hammersmith & Fulham
Citizens Advice, in partnership with Trussell, provides a freephone helpline for people who need help to obtain a food parcel from their local food bank. As part of the process, it provides information and advice on the issues that are causing financial hardship in order to move the client forward. The helpline is managed by generalist advisers from local Citizens Advice across England and Wales.
Citizens Advice Hammersmith & Fulham have been involved with the project from the start and the project received Collaboration of the Year Award (Citizens Advice National Awards 2020).
We now have the opportunity to expand our team of helpline advisers. Role:
- Establish that the client cannot afford food by carrying out a full exploration of the cause of financial hardship and give information and advice on the issue identified
- Issue foodbank voucher where appropriate and/or signpost to local services
- Write up case notes to Citizens Advice national standards
The Helpline Advisers are provided with close support from our supervisors, have access to our wealth of resources and are an integral part of the Citizens Advice Hammersmith and Fulham team.
We have the equivalent of 7 working days available and are open to applications from candidates seeking a minimum of 2.5 days - 5 days per week. This role is well suited to hybrid working with opportunities for remote working. Advisers will also have the opportunity to be office based should they prefer. There will be a two-stage process with Test (mock client call and write up) with successful candidates progressed to interview.
Closing Date: Midnight Thursday 24th October 2024
Interview Date: Thursday 31st October and Friday 1st November 2024
We reserve the right to close the applications earlier if suitable candidates are found so encourage early applications.
About Us
Hibiscus Initiatives is a passionate, women’s organisation, delivering high impact advocacy and advice services for more than 35 years to those at the intersection of the Criminal Justice and Immigration systems. As an organisation, we have distinct expertise in working with Black and minoritised women in prison, in the community and in immigration removals centres.
Our holistic and trauma informed approach makes a real and lasting impact on women's lives. We aim to make a difference within the criminal justice and immigration systems too by working with women and amplifying their own voices, so their experience is recognised by those making policy decisions.
We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence. Hibiscus adopts anti-racist; anti-oppression, and feminist principles and believes in the importance of nurturing a diverse team who can embody these principles.
We are committed to the wellbeing and development of our staff. We provide regular training and other learning opportunities and offer wellbeing classes and activities, clinical supervision, an Employee Assistance Program and other benefits to support staff wellbeing.
This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.
About the Role
We are now recruiting for an experienced Policy and Public Affairs Specialist to lead on planning and delivering Hibiscus’ work on racial and intersectional inequalities in the Criminal Justice and Immigration systems.
Development, research and report writing will be a key aspect of this role; the successful candidate will be responsible for drafting policy recommendations, reports, and consultation responses on issues related to Black and minoritised migrant women in contact with the Criminal Justice and Immigration systems. Supporting the Head of Policy and Public Affairs, they will engage and develop relationships with key political and parliamentary stakeholders, developing and delivering a variety of public affairs initiatives to inform decision-makers and influence policy in Criminal Justice, Immigration and Violence Against Women and Girls (VAWG) sectors. The post holder will prepare press releases and statements to address prison and immigration reforms, identifying the gaps of adequate support for women, and will analyse external and internal quantitative and qualitative data relevant to our work.
As part of the role, the Policy and Public Affairs Specialist will be responsible for raising awareness and creating content on the treatment of Black and minoritised migrant women within the Criminal Justice System. The post holder will identify opportunities for influence, monitor trends and developments, and prepare communications, reports and policy briefings to help ensure our work has an impact.
The post holder will also be responsible for leading Hibiscus’ partnership work on the Women’s Justice Reimagined project, advocating for the reimagination of the Criminal Justic System. They will build on Hibiscus’ policy work to raise our profile within advisory and working groups, creating alliances with other organisations in the sector and collaborating with other specialist and third-sector organisations to campaign for policy change and increase policy and decision-makers awareness of the issues Hibiscus works on.
[Please note: Successful candidates will need to have been resident in the UK for a minimum of 3 years to ensure the clearance process is authorised.]
Salary
£30,500 - £34,000 *
*negotiable within salary band, depending on experience
Team
Policy and Public Affairs
Duration
Two years (thereafter subject to funding)
Hours
Full-time (35 hours per week)
Location
Hibiscus Head Office and across London, with flexible working arrangements considered.
Reporting to
Head of Policy and Public Affairs
About You
The successful candidate will have experience working in the UK political context to influence change, with demonstrable experience in developing and implementing public affairs strategies and building relationships with policy makers to inform decision making in government and across the Criminal Justice and Immigration sectors.
The candidate will have knowledge and experience in collecting quantitative and qualitative research methods to produce evidence-based reports, press statements, and legislative policy briefings. They will have in-depth knowledge of UK legislation and government institutions related to Criminal Justice, VAWG and Immigration sectors and an ability to analyse government and public policy reports to provide accurate and accessible briefings.
The successful candidate will demonstrate excellent verbal and written communication skills, with a strong self-awareness and ability to prioritise workloads whilst working collaboratively with colleagues.
They will demonstrate a commitment to Hibiscus's ethos aims and objectives, including having an intersectional and anti-racist approach to the work and a comprehensive understanding of one of more of Hibiscus’ key work areas.
Please download the Job Description and carefully read through the information provided regarding the role and person specification.
The client requests no contact from agencies or media sales.
This is a great role for someone looking to join the charity sector. You will work as part of our Supporter Engagement team to provide excellent customer care, and engage, involve and inspire all supporters of Crohn’s & Colitis UK through building excellent relationships via a variety of communication channels.
Salary: £20,570 - £24,000 (FTE) per annum, depending on experience
Hours: 35 hrs FTE
Place of work: Hybrid/Flexible/Hatfield (minimum of 2 days per week in the office)
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2024, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
Role Overview
You will be integral to achieving our strategic priorities of generating income through repeat support, and providing exceptional supporter journeys for our community, ensuring they feel valued and engaged.
Providing excellent customer care, engaging and involving and inspiring all supporters of Crohn’s and Colitis UK through building excellent relationships via a variety of communication channels. To be integral to achieving strategic Income Generation priorities, including raising funds from supporters through exceptional standards of supporter stewardship, and to deliver administrative support for the Income Generation Team.
About You
You will have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner. You'll need strong written and verbal communication skills to write engaging and inspiring content and messaging, you'll also be skilled at listening and responding to queries appropriately and be comfortable and effective at managing challenging situations.
You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required.
Experience of Microsoft office is essential, as well as excellent administration skills and high levels of accuracy and attention to detail. If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion.
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
How to apply
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Natalie Wood, Supporter Engagement Manager.
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack found on our website.
Closing date: Monday 28th October 2024 – 9am
Please note: no applications will move forward within the recruiting process without a supporting statement.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role involves delivering sports coaching sessions and creating opportunities for youth participation, including co-produced projects, volunteering, accredited training, and pathways to employment.
Key Responsibilities:
· Delivering high-quality sports coaching sessions, particularly in the evenings, while assisting in the coordination, monitoring, and evaluation of sports programmes.
· Developing new partnerships and programmes and support the development of new initiatives such as Tennis for All or All-Play Community Football.
· Creating and managing progressive sports programmes designed to engage young people and encourage ongoing participation.
· Support an accredited training programme that helps local residents qualify as sports coaches/leaders, preparing them for employment, leadership roles, work placements, and volunteering opportunities.
Requirements:
· A passion for sports, and a minimum Level 2 coaching qualification.
· Proficient in Microsoft Office (Word, Excel, PowerPoint) for programme administration and reporting.
· Proven experience in delivering youth sports projects.
· Commitment to improving opportunities for young people, especially in community and housing estate settings.
· A strong background in youth, sports, or community development.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internally the job title will be Recovery Worker
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Waythrough’s Croft House as a Recovery Worker.
Right now, our Croft House Supported Housing service in Surrey is looking for Recovery Workers to support the people who use our services to maintain their tenancy and independence in the community. Not only are we committed to putting them at the heart of everything we do, we recognise they should be involved in decisions that affect their future too. That’s why we need you to inspire and support them to lead their own recovery.
So, whether it’s helping to come up with a personal support plan that will see them achieve their goals and aspirations, developing domestic and finance management skills or accessing work, leisure or educational opportunities, your empathy, enthusiasm and compassion will have every chance to shine. Entering accurate case notes onto our IT system will be important too. And, when it comes to regularly liaising with GP surgeries, the local council, charities etc. or promoting the service within the community, again, we'll count on you.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
To apply, please visit our website and send a CV and covering letter explaining why you feel you are right for the role.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
Financial Accountant – Process & System Improvement
£51,000 - £59,000
12 month fixed term contract, Full-time
Hybrid working, 2 days a week in the office
Office based in Central London
Exciting opportunity for a qualified accountant to join a world renowned international humanitarian charity during a time of growth and expansion. The successful individual will play a central role in helping the organisation be more effective and efficient. You will work towards these ambitions through developing and implementing changes to finance processes and systems. This will be achieved by leading on a portfolio of improvement projects. In addition, the role-holder will use their skills in Excel, accounting software and reporting to provide ad hoc support to the finance team by identifying and implementing iterative improvements to finance processes and systems where needed.
Key areas of responsibility:
- Design of an effective and sustainable process for a purchase to pay procedure, which includes the payments of expenses and credit cards (seeking significant improvements to current procedures).
- Developing a business case for possible new systems which may be required to deliver new procedures.
- Working with the fundraising team to improve the flow of data between the fundraising database and finance system, including ensuring the coding structure is fit for purpose.
- Commission a review of tax and residency compliance for payrolled staff by working with HR and extemal advisors.
- Assist with embedding knowledge of new processes with relevant non-finance teams / colleagues in relation to key taxation compliance areas, especially relating to fundraising and HR activities.
- Documentation of Finance procedures, as well as the communication, implementation and embedding of policies and processes within finance and the wider office.
- Provide support from the finance function to the fundraising team during the fundraising team's project to introduce a legacy administration database and associated processes.
Who are we looking for?
- A formally qualified Accountant
- Exposure with designing and implementing process change and improvements.
- Familiarity with software implementation (preferably purchase to pay software).
My client is fully open to sector experience. As such we welcome candidates from industry, charity or practice backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internally your job title will be Recovery Worker.
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Queen Street (Cleveland) as a Recovery Worker.
Right now, our Redcar and Cleveland Supported Housing service is looking for someone like you to support the people who use our services to maintain their tenancy and independence in the community. Not only are we committed to putting them at the heart of everything we do, we recognise they should be involved in decisions that affect their future too. That’s why we need you to inspire and support them to lead their own recovery. So, whether it’s helping to come up with a personal support plan that will see them achieve their goals and aspirations, developing domestic and finance management skills or accessing work, leisure or educational opportunities, your empathy, enthusiasm and compassion will have every chance to shine. Entering accurate case notes onto our IT system will be important too. And, when it comes to regularly liaising with GP surgeries, the local council, charities etc. or promoting the service within the community, again, we'll count on you.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
The position will include cover sleep over shifts and on calls for the service.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a part-time, fixed term role requiring the post holder to work 22.5 hours per week ending 25th May 2025.
We are committed to increasing our diversity and welcome applications from those with lived experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
About West Kent Mind
West Kent Mind enriches lives through better mental health by offering support to get well, stay well and thrive. We are an ambitious, award-winning organisation, and an enthusiastic member of the Mind federation. We value collaboration, partnership, creativity, and growth.
Engaging in projects with the potential to positively impact people's lives can be truly rewarding. Surrounded by individuals who provide support and motivation, personal growth and progress are encouraged, resulting in a feeling of achievement and satisfaction in the work accomplished. Teaming up with a group, committed to making that difference, can instil a sense of purpose and determination, inspiring individuals to excel and make valuable contributions to their community.
About the Programme
The Creative Minds Programme is a six-month initiative promoting mental health and well-being through creative activities like painting, music, writing, and more. Open to adults (over the age of 18) in West Kent, the programme offers inclusive, free sessions led by professional artists and supported by wellbeing workers. Participants need no prior experience, just enthusiasm and a desire to improve their mental health.
Key Objectives include boosting confidence, fostering connections, enhancing life skills, and increasing participants' ability to manage their mental health and support others.
Now in its second year, the programme aims to support 864 adults over three years, with a focus on those with mental health challenges or feelings of loneliness. In addition to creative workshops, the programme offers leadership training to select participants, empowering them to become "Creative Agents." These agents lead "Creative Places" to engage the wider public in community-based creative activities.
The programme is set to conclude in March 2026, with two more rounds of activities still to come.
About the role
Our Creative Minds programme, funded by the National Lottery, is designed to enhance mental health and wellbeing for adults in West Kent through engaging in creative activities. These 24-week programmes are held in various locations across West Kent and are conducted in collaboration with professional artists, local arts organisations, and our Creative Agents, supported by the West Kent Mind community wellbeing team.
The programme leverages creativity to support mental health and wellbeing.
We are seeking an Independent Evaluator to assess the effectiveness of the Creative Minds Programme, a three-year initiative supported by the National Lottery Community Fund.
Following a successful first year, the evaluator will use various methodologies to evaluate:
Effectiveness and how well the programme met its objectives and outcomes to include but not limited to:
- Impact: Short- and long-term effects on clients' mental health and well-being.
- Accessibility and Inclusivity: Measures taken to ensure activities are accessible to all.
- Collaborators: Engagement levels among staff, volunteers, artists, clients, and partners.
- Public Outcomes: Community engagement with programme results.
- Challenges and Lessons Learned: Identification of challenges and strategies used, with insights for future projects.
Methodology will include a mixed approach using surveys, interviews, observations, case studies, and data analysis, including metrics from the Short Warwick-Edinburgh Mental Wellbeing Scale (SWEMWBS).
Deliverables:
- Evaluation plan with data collection tools.
- Interim report (May 2025) with preliminary findings and adjustments.
- Final report (March 2026) detailing programme impact, challenges, and recommendations.
- Presentation of findings to the National Lottery Community Fund.
Who you are
All previous experience may be paid or voluntary, full or part-time, in the UK or overseas.
Applicants are expected to demonstrate the following:
· Proven experience in evaluating arts and health programmes or similar community-based initiatives.
· Strong knowledge and understanding of creativity, the arts, and mental health, either independently or in collaboration.
· Ability to conduct an inclusive evaluation process, working effectively with a diverse range of adults.
· Awareness of safeguarding practices.
Timeline
- Submission deadline: Close of business Wednesday 23 October 2024
- Interview date: Thursday 7 November 2024
- Evaluation plan: December 2024
- Interim report: May 2025
- Final report submission and presentation: March 2026
Terms and Conditions
Freelance Fee: An inclusive fee of £8000 (inc. VAT). The fee is inclusive of all expenses related to the successful candidate’s time, travel, data collection, analysis, and reporting.
Hours: The freelancer will allocate the time required to complete and fulfil this agreement. Visits to the programme to be discussed and scheduled with West Kent Mind Wellbeing and Creative Arts Programme Lead.
Location: The freelancer will work remotely. Scheduled visits within West Kent are required for in session visits.
Equal opportunities
We provide equal opportunities and are committed to the principle of equality in accordance with legislative provisions. We expect the support of all contractors in implementing these policies.
Health and safety
All freelancers have a responsibility for their own health and safety and that of others when carrying out their duties and must help us to apply our general statement of health and safety policy.
Safeguarding Commitment
We believe that every adult regardless of age, disability, gender reassignment, race, religion or belief, sex, or sexual orientation, has the right to equal protection from abuse and/or neglect. Our policy outlines our commitments at West Kent Mind and informs personnel of their responsibilities in relation to adult safeguarding.
Our policy aims to prevent harm and reduce the risk of abuse or neglect to adults with care and support needs. All our personnel, in whatever setting, have a key role in preventing harm or abuse occurring and acting responsibly where concerns arise. When abuse or neglect does take place, it needs to be dealt with swiftly, effectively and in ways which are proportionate to the issues and where the adult in need of protection has a voice.
A Disclosure and Barring Service (DBS) enhanced check will be required.
Confidentiality
All evaluation-related data, documents, and communications should be treated with utmost confidentiality and used solely for the purposes of this evaluation. It is therefore a requirement for the postholder to sign a West Kent Mind Confidentiality statement.
Application process
Please find attached or on our website the job description and person specification for the role you are applying for.
- Please send an evaluation proposal (no more than 2 sides of A4) plus your CV no later than close of business Wednesday 23 October 2024.
- Your proposal should outline your approach to evaluating this project and highlight any relevant experience evidencing how you meet the requirements with the role description.
Due to the volume of applications, we may not acknowledge your application; thank you for your understanding.
We invite you to complete an Equality & Diversity monitoring form on our website. This information is detached from your personal data and is processed anonymously.
We aim to hold interviews on 7 November 2024 and we will let shortlisted candidates know no later than 30 October 2024 if they are invited to interview.
As part of our recruitment process, some of the questions for candidates will be sent in advance of interview to allow candidates to consider their answers.
Please note: to apply for this role, you must be able to provide evidence that you have the right to live and work in the UK without restrictions. This evidence must allow you to carry out the role which you are applying for without visa sponsorship. West Kent Mind, unfortunately, are unable to provide visa sponsorship for this role.
We look forward to receiving your application.
We’re fighting for a future where no mind is left behind.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
The Refugee and Migrant Centre (RMC) is an established, multi award winning charity that provides a safe, welcoming environment to thousands of refugees and migrants living in the Black Country and Birmingham.
For over 24 years, RMC has assisted thousands of refugees and migrants from 162 countries. It has helped to remove the barriers to integration, helping its clients become equal citizens, using a whole-person approach to the delivery of services from specialist legal advice through to education and employment programmes.
We are seeking to address gaps in our work and utilise our own insight and evidence from working with refugees, migrants and people seeking asylum in influencing the policies and practices of key decision-makers in the region.
About the role
The role of the Policy and Communications Officer (PCO) is to support in building the capacity of RMC to advocate and address the root causes of problems faced by its clients by influencing our key stakeholders. The case recording system used by RMC to record information about clients and their issues, generates both statistical and qualitative information providing the evidence to support our work.
As one of the largest providers of free immigration advice in the country RMC is looking to;
- grow its influencing work regionally using the evidence from working with our clients
- undertake research into issues faced by our clients and explore recommendations and possible solutions, whilst providing feedback to our stakeholders on key issues
- support local and appropriate national initiatives, undertake advocacy and influencing work on local and national issues with a view to improve the lives of the clients we work with and drive positive change
The PCO will be responsible for establishing systems to collect and collate, with the support of the front-line team, information and data pertinent to this work. In collaboration with the Immigration Department Manager, they will test and develop new initiatives to produce a model for social policy work that can be rolled out across RMC.
While the PCO will lead on production of evidence to identify key issues, tasked by the Immigration Department Manager they will also take responsibility for designing and writing materials internally and externally.
The PCO will also develop relationships with key stakeholders externally such as Universities, Local Authorities, Councillors, MP’s, charities, strategic migration partnership, observatories, etc.
Why work for us?
This is an exciting time to be joining the team, as RMC are strengthening and expanding its infrastructure following a period of growth in staff, activities and turnover.
Our culture is what makes us unique. We encourage an open, honest working environment where people are valued. We're always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes.
What you will be doing
Purpose and Scope of the Role
- Responsibility for building the capacity for social policy and advocacy of RMC
- Responsibility for developing a model for social policy and advocacy that can be rolled out across our service
- Responsibility for identifying key issues and organising advocacy and lobbying activities
- In collaboration with the Immigration Department Manager design materials to be used internally and externally
- Undertake research in a range of topics
- Undertake consultations internally and externally
- Draft briefings and reports providing evidence and recommendations
- Keep up to date with political and social developments
- Gather and analyse data
- Support RMC’s social media presence by designing and disseminating social media posts to promote relevant key messages
- Assist in updating the RMC website with key messages
- Writing and disseminating of RMC’s internal and external newsletter
- Maintaining and developing RMC’s database of stakeholders and key contacts
- Participate in initiatives to inform local and appropriate national influencing and advocacy and build capacity for social policy work
- Contribute to materials and lessons learned to relevant end of project reports for dissemination within RMC which will provide a model for building capacity for social policy work that can be rolled out across the service
- Undertake any other duties as may reasonably be requested by the Senior Leadership Team and/or the Immigration Department Manager
Flexibility
To deliver the stated aims of for this post, a degree of flexibility is needed, and the post holder may be required to perform work not specifically referred to above, such duties will fall within the scope of the job and be directly related within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.
Person Specification
Knowledge, abilities and skills
Essential
- Demonstrable knowledge and understanding of the policy areas dealt with by RMC
- Training skills and the ability to work with volunteers with differing educational backgrounds.
- Ability to analyse and synthesise statistical and qualitative data from RMC and other sources to produce briefings, newsletters and leaflets
- Excellent written and oral communication skills including;
- - an ability to analyse complex material and present the results in a clear and concise easy to understand and accessible manner; and
- - an ability to effectively represent the views of the organisation to internal and external audiences
- A proven high standard of communication skills, including written, oral, presentational and inter-personal skills
- Ability to work independently while remaining alert to the need to consult and work with colleagues
- Ability to work as part of a self-directed team, to take the initiative and work with minimal supervision
- Ability to prioritise and to manage tight deadlines
- Good team working skills – the ability to motivate and bring together volunteers to collaborate and focus on specific tasks
- Commitment to equality and diversity
- Experience of working in a multicultural environment and sensitivity towards other cultures.
Desirable
- Relevant degree in social policy, politics or public administration or equivalent professional experience or qualification
- Experience in working with clients with vulnerabilities and/or migrants, asylum-seekers, refugees
- Experience of advocacy and influencing work
- Experience working in or with the not-for-profit sector
- Excellent listening skills and ability to empathise as well as establish boundaries to avoid emotional over involvement
- Experience of managing teams/volunteers
- Experience in a similar or related position
Personal Attributes
· Commitment to the values and mission of the charity.
· Integrity and ethical conduct in all aspects of work.
· Resilience and the ability to handle challenging and emotionally demanding situations.
· Proactive attitude and a passion for social justice.
What's in it for you?
Location
Birmingham, however, working across branches is a requirement
Pension
RMC will contribute 5% of gross basic salary
Holidays
21 days per year plus public holidays pro rata for part-time post. Holiday entitlement increases to 24 days after 2 years and 29 days after 5 years
Hours of Work
35 hours per week (excluding lunch breaks). Some evening and weekend work may be required for which time off in lieu should be claimed
Probation
This post will have a probationary period of 6 months
Notice
One month’s notice of termination of employment on either side
Disability
We are committed to making every reasonable adjustment to the workplace or working arrangements so as to accommodate people with disabilities
Enhanced DBS:
Employment in this post will be subject to a satisfactory police clearance being obtained. Because of the nature of the work for which you are applying, this post is exempt from the Rehabilitation of Offenders Act 1974 (exception) Order 1975 and you are, therefore, not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act
Travel expenses
If travel around the Black Country is undertaken in your own vehicle for work purposes this can be reclaimed at the rate of 45 pence per mile
Training
Access to external paid training and regular internal training. Commitment to supporting you to develop and upskill.
Equal Opportunities
We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Pay: £26,000.00-£28,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Free flu jabs
- Health & wellbeing programme
- Life insurance
- Sick pay
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 31/10/2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting time to join our small team as we embark on several projects to increase our reach and impact in the community. Your role as a Debt Outreach Advisor will include working with community organisations in inner city and east Bristol to support clients who are experiencing financial issues and working as part of the Bristol Court Advisory Network to provide debt advice to people facing eviction.
You will have proven experience within a similar advisor role, and outstanding communication skills, both verbal and written. You will demonstrate a detailed knowledge of relevant law and practice and show empathy and understanding of the issues faced by our clients. You will have experience of working in local communities, preferably in a bilingual context. You will also be able to show us that you have excellent problem solving, organisational and team working skills.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone with experience of conducting research who can work within our research team and alongside our modelling team. The candidate would be expected to conduct qualitative research, write briefings and reports, and present findings to stakeholders. They would be supported by the Head of Policy Research and the Deputy Director of the PPI.
The Pensions Policy Institute (PPI) is an educational research institute established to help improve later life outcomes. We are independent and an expert across all elements of the UK pension system. We contribute facts, analysis and commentary to help stakeholders, decision-makers and law-makers take informed policy positions and decisions on pensions and retirement income provision.
Ideally the appointment would run from December 2024 to November 2025.
Team: Policy Research Team
Direct Reports: None
Reports to: Head of Policy Research
Responsibilities
- Take overall responsibility for the management and timely delivery of PPI research projects
- Manage multiple external and internal stakeholders including project sponsors
- Conduct literature reviews and desk-based research
- Analyse and interpret data from a policy perspective and develop conclusions from analysis
- Work closely with the PPI modelling team to determine methodology for the production of data and projections
- Draft PPI reports
- Present on a variety of retirement and pensions topics (internally and externally)
- Participate in discussion groups and seminars on pensions policy issues
- Generate ideas for new areas of research and get involved in developing and securing new PPI research projects if possible/appropriate
- Manage competing deadlines and priorities
- Work closely with other members of the PPI
Essential skills:
- A working knowledge of the UK pension system, or the ability to acquire knowledge quickly and / or work experience in social policy research;
- Proven high quality research skills, including desk and internet research and the ability to lead research projects in a pro-active way;
- Proven ability to interpret statistics and modelling results;
- Excellent report-writing and data presentation skills, drafting for public, or non-technical, readers in plain English;
- Good organisational and time management skills;
- Good interpersonal skills and demonstrable team player qualities.
- Experience of presenting research findings in seminars or conferences.
The successful candidate will be required to provide evidence of the right to work in the UK and two referees. One should be the current/most recent employer and/or prior employer but they will not be contacted without prior consent. The successful candidate will also need to maintain an independent point of view to fit with the PPI’s non-political, fact-based stance.
The PPI takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused, or disclosed, and is not accessed except by our employees in the proper performance of their duties.
Location
We are a hybrid organisation and operate a remote working policy which means staff spend some time working in the office and some time working remotely. It is important that the successful candidate builds strong relationships across the team as a whole and with our stakeholders. As most of our audiences and sponsors are mainly based in London, there will be a strong case for the successful candidate being London based, or able to come to London as frequently as required. We therefore anticipate that the normal place of work will be at the PPI office in Central London.
Diversity and Inclusion
We aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
We want the recruitment process to give you the opportunity to share your skills and experience, and to find out more about the PPI. Before applying you are welcome to get in touch and arrange an informal chat with the Deputy Director, Dr Suzy Morrissey, before applying. Click quick apply and send us:
1. A cover letter (no more than two A4 sides) telling us about yourself with:
• How you meet the role responsibilities and skills required for the role.
• Your motivation for applying for the role and how you would benefit the PPI.
• Your notice period.
2. A CV and provide two pieces of written material.
As part of the recruitment process you may be required to complete an assessment.
We promote informed, evidence-based policies & decisions for financial provision in later life through independent research & analysis.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are seeking an experienced Head of Policy Research to join our team. This is a senior and strategic role, responsible for team management and leading key research projects, providing subject matter expertise and liaising with stakeholders. The role is responsible for the delivery of research and projects under their remit and contribution to the development of new research, working closely with other senior leaders and external stakeholders.
The Pensions Policy Institute (PPI) is an educational research institute established to help improve later life outcomes. We are independent and an expert across all elements of the UK pension system. We contribute facts, analysis and commentary to help stakeholders, decision-makers and law-makers take informed policy positions and decisions on pensions and retirement income provision.
Direct reports: Permanent researchers x3 and contractors (on an ad hoc basis)
Reports to: Deputy Director
Responsibilities
- Leading the research team, managing the resources and interaction with the modelling team
- Managing relevant external research associates, brought in from time to time to complete projects
- Generating input into the overall research plan with ideas for new areas of research
- Producing scopes and bids and working with external sources to secure project funding
- Building relationships with others in the academic community and Government
- Representing the PPI at events and conferences, and in discussions with Government, the pensions industry and other stakeholders.
- The management and production of PPI research projects:
- To ensure the timely delivery of quality outputs from the policy researchers and relevant research associates
- From time to time, subject to workload: to research and draft PPI publications including conducting literature reviews and desk-based research, analysing and interpreting data from a policy perspective, developing conclusions from analysis, presenting data and report writing
- To participate in discussion groups and seminars on pensions policy issues and contribute to developing the PPI’s research agenda and profile.
- Line management responsibilities for direct reports:
- Workload management
- Support / mentoring
- Appraisals / on-going reviews
- Development / training plans
- Resource availability
Essential skills:
- A working knowledge of the UK pension system (or the ability to acquire this knowledge quickly) or work experience in social policy research.
- Proven high quality research skills, including desk and internet research, and the ability to lead research projects in a pro-active way.
- Proven ability to interpret statistics/ modelling results (the candidate is not expected to undertake modelling or handle large data sets themselves).
- Excellent report-writing and data presentation skills, drafting for public, or non-technical, readers in plain English.
- Experience of presenting research findings in seminars or conferences.
- Management of a small team of professionals.
- Good project management, organisational an time management skills.
- Good interpersonal skills and leadership skills and demonstrable team player qualities.
- The capability to work independently.
The successful candidate will be required to provide evidence of the right to work in the UK and two referees. One should be the current/most recent employer and/or prior employer but they will not be contacted without prior consent. The successful candidate will also need to maintain an independent point of view to fit with the PPI’s non-political, fact-based stance.
The PPI takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused, or disclosed, and is not accessed except by our employees in the proper performance of their duties.
Location
We are a hybrid organisation and operate a remote working policy which means staff spend some time working in the office and some time working remotely. It is important that the successful candidate builds strong relationships across the team as a whole and with our stakeholders. As most of our audiences and sponsors are mainly based in London, there will be a strong case for the successful candidate being London based, or able to come to London as frequently as required. We therefore anticipate that the normal place of work will be at the PPI office in Central London.
Diversity and Inclusion
We aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
We want the recruitment process to give you the opportunity to share your skills and experience, and to find out more about the PPI. Before applying you are welcome to get in touch and arrange an informal chat with the Deputy Director, Dr Suzy Morrissey, before applying. Click quick apply and send us:
1. A cover letter (no more than two A4 sides) telling us about yourself with:
• How you meet the role responsibilities and skills required for the role.
• Your motivation for applying for the role and how you would benefit the PPI.
• Your notice period.
2. A CV and provide two pieces of written material.
As part of the recruitment process you may be required to complete an assessment.
We promote informed, evidence-based policies & decisions for financial provision in later life through independent research & analysis.
The client requests no contact from agencies or media sales.