Case manager jobs
Programme Engagement Lead
Westminster Kingsway College, Victoria, London
£30,000 + 34 days annual leave
Full-time, permanent
Apply by: 6th May, 7PM
Flexible Working: Due to the nature of the role, you will need to be onsite during training sessions. While there is a core requirement for being present during essential programme times, there is room for flexible working arrangements outside of these hours and outside of scheduled programme times.
About Hotel School
Hotel School is an award-winning charity helping people who’ve experienced homelessness and disadvantage build a new future in the hospitality industry.
We deliver a 10-week programme combining hospitality training, confidence building, and 1:1 personalised support. Students graduate with practical skills, renewed confidence, and real opportunities — backed by our trauma-informed, psychologically-informed approach.
About the Role
This is a varied, people-focused role at the heart of our training programme.
You’ll support students through every step - from referral through to graduation - offering emotional encouragement, practical guidance, and holistic support.
You’ll also play a vital role in delivering sessions, liaising with partners, supporting operations, and helping people into meaningful work.
Key Responsibilities
• Provide 1:1 mentoring and support for students on the programme
• Help students overcome barriers (e.g. housing, mental health, confidence)
• Support training sessions and group activities
• Deliver employability workshops
• Coordinate recruitment, referrals, and enrolment
• Liaise with referral agencies, employers, and support services
• Maintain accurate records, attendance, and case notes
• Follow safeguarding procedures and respond appropriately
About You
We’re looking for someone who is:
• Experienced working with people experiencing homelessness and/or other disadvantages or in employment services
• Compassionate, patient, and calm under pressure
• Experienced in supporting people facing barriers
• Highly organised, proactive, adaptable, with great communication skills
• Able to build trust and communicate well with a wide range of people in person
• Experienced in admin and using systems (MS Office essential)
Bonus (but not essential):
• Hospitality experience
• Knowledge of trauma-informed or person-centred practice
What We Offer
• £30,000 salary
• 34 days annual leave (incl. bank holidays)
• Flexible, hybrid working — some on-site delivery weeks required
• Pension scheme
• 1:1 coaching, supervision, reflective practice
• Staff wellbeing support (EAP, socials, yoga)
• Blue Light Discount Card
Commitment to Diversity
We welcome applications from people of all backgrounds, and especially encourage people with lived experience of homelessness, disadvantage or marginalisation to apply. We’re committed to building a team that’s inclusive, supportive and reflects the people we work with.
How to Apply
Please send:
• A CV (max 2 pages)
• A Supporting Statement (max 350 words per question) answering the three questions below.
Deadline: 6th May, 7PM
Informal chats available — please contact Zoe.
We understand AI can be a helpful tool when writing applications but we really value responses that feel personal, reflective, and show us why this role matters to you.
Supporting Statement Questions
You can draw from paid work, volunteering, or personal experience.
1. Why Are You Applying for This Role?
What excites you about Hotel School and this opportunity?
2. Supporting People Through Challenges
Tell us about a time you helped people or a person facing barriers (e.g. housing, confidence, mental health).
3. How does your previous experience prepare you for this role?
Please refer to the detailed job description and share examples that show you're a good fit.
Safeguarding
This role requires an enhanced DBS check. Hotel School is committed to safeguarding and to creating inclusive, safe environments for all.
The client requests no contact from agencies or media sales.
To deliver sessions to children, young people and their families that are diagnosed with or being assessed for neurodevelopmental conditions.
To support the development and delivery of bespoke programmes of support to children and young people and their families, under the guidance of the Service Delivery Manager.
As a practitioner, you will hold a caseload, will work as part of a team, undertaking assessments and delivering a range of evidence-based interventions for those on your caseload focused on neurodevelopmental conditions.
The service is underpinned by principles centred around THRIVE and Children and Young People’s Improving Access to Psychological Therapies.
Key responsibilities
· Through a holistic approach, assess the needs and strengths of the referred child or young person and help them and their families identify and implement strategies that will support them, help them identify individual goals (through identification and implementation of strategies) to achieve desired change
· Deliver bespoke programmes of support, to families of children and young people diagnosed with or being assessed for neurodevelopmental conditions such as Autistic Spectrum Condition and/or ADHD. This could take the form of time limited 1:1 or group sessions or a blended approach depending on the needs presenting themselves
· Use creative, engaging approaches and own knowledge along with research-based methods and models to meet the emotional wellbeing needs of CYP
· Record and collect data with various tools and use this to evaluate the effectiveness of interventions
· To take responsibility for own caseload of children, young people and families some with complex and multiple needs
· To involve children, young people and their parents in the co-production of programmes, activities and services
· To keep accurate records of individual engagement, evidence of change and celebrate progress with children and young people
· To provide, record and report the appropriate data to ensure support programmes can be accurately monitored and evaluated
· To provide written case studies as evidence of the effectiveness of individual interventions
· To take responsibility for the more complex cases/situations presenting within the service
· To assist with the development and progression of the service by adhering to all communication requests and assisting with peer progression development when requested through case supervision
Organisational requirements
- Work within Eikon’s equal opportunities, health & safety, and safeguarding policies at all times
- Understand and act when safeguarding issues need to be escalated
- Work as part of a team and attend team meetings, training events and participate fully in 1:1
- Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support
- Work within Eikon’s internal policies, safeguarding and data protection regulations
- Be responsible for equipment/resources
- Work some planned evenings or weekends
- To promote, monitor and maintain health safety and security in the working environment
- Attend and actively participate in regular clinical supervision
Helping young people feel safe, heard and supported





The client requests no contact from agencies or media sales.
We are looking for an experienced full time Statutory Fundraiser with a strong track record of generating income and managing multi-year grants from Statutory funders and Trusts.
The ideal candidate will have experience of translating complex information into inspiring written narratives and compelling cases for support through written proposals. Experience in multi-year Government and National Lottery funding and grant management is essential.
This is a great time to join the team as we start on a new future strategy at Guide Dogs. The role is hybrid with opportunities to travel and collaborate with both internal and external stakeholders and offers a great salary and benefits package. Minimum one day a week in the office, based close to one of our Guide Dogs offices, ideally in Leamington Spa or Reading.
Why Guide Dogs?
By joining our team, you’ll become part of a charity that transforms lives. You’ll help amplify our mission and work alongside a group of passionate, dedicated professionals. We offer a supportive work environment where your expertise can truly make a difference.
No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.
For the complete list of essential and desirable criteria please view the job description attached to this advert.
The Statutory and Trusts Marketing Officer is known at The Guide Dogs as Statutory Grants and Trusts Officer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a dynamic leader with a passion for delivering high-quality testing solutions? Join us as a Portfolio Delivery Test Lead and drive excellence in our testing processes!
Location: Hybrid/remote (expectation to travel to key national sites as business requires)
⌚ Contract Type: Permanent, 35 hours per week
Salary:
- Starting from £46,434.55 - £51,078.01 for base locations outside of London, dependant on experience and location
- Starting from £51,078.01 - £56,185.81 for base locations inside of London, dependent on experience and location
What is a Portfolio Delivery Test Lead?
As Portfolio Delivery Test Lead (a new role to MSIUK) you will oversee testing and lead the UAT (User Acceptance Testing) for all new MSI UK system deployments, responsible for planning, executing, and overseeing UAT to ensure that the solution meets business requirements and is ready for deployment.
You will work closely with the Project Managers, Products team, Business Intelligence team, Digital, IT teams, Governance, Contact Centre, Clinical colleagues and Operations, Clinical Safety, UK Learning & Development team, Global Information Services and all colleagues across the business
The objective of this role is to ensure any DDaT deployment to the business is fit for purpose, fully tested and accepted by the business to improve the client journey with MSI UK, on small pathway changes to larger projects alongside process improvements to enhance the client experience and overall business. The role will support other teams in DDaT such as test and release or regression testing with the Product team.
What can we offer you?
- Expenses incurred while traveling outside your base location will be reimbursed.
- Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
- Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card
In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!
What you’ll be doing:
- Design and implement fit-for-purpose UAT frameworks aligned with business goals.
- Create detailed test plans, cases, and criteria to reflect business requirements.
- Manage a test environment mirroring production, including representative test data.
- Define UAT timelines and milestones to keep projects on track.
- Collaborate with users to create actionable test scripts and scenarios.
- Lead testing, track progress, and manage defects with prioritisation and retesting.
- Ensure testing rigor, support methodology development, and oversee collection of test evidence.
What we’re looking for:
- Previous experience as a Test Lead, managing UAT processes, including test plans, cases, and scripts.
- Proven ability to use, manage, and suggest automated testing tools.
- Strong analytical and problem-solving skills, with the ability to simplify complex use cases.
- Excellent communication and interpersonal skills, capable of explaining technical concepts clearly to end-users and non-IT staff.
- Solid understanding of risk and issue mitigation, with the ability to escalate when necessary.
- Ability to build and maintain effective relationships with internal and external stakeholders.
- Strong technical and strategic thinking skills, able to work efficiently in a fast-paced environment.
- Deep understanding of the agile product development lifecycle, including product strategy, story writing, requirements definition, backlog prioritisation, development, QA, and launch.
- Familiarity with the current and emerging digital and technological landscape, and how it aligns with organisational goals.
- Willingness to work outside core hours (including weekends) and travel as needed.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
£13,8000 for 21 hours per week, full-time equivalent of £23,00 per annum (please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual)
Fixed Term Contract until 31 March 2026
Part-time (21 hours per week)
Location: HMP Leeds/Leeds Media Centre
Are you a proactive, organised and collaborative individual with a proven record of working in services providing administrative support in a busy, pressurised environment? Looking for a career-enhancing new opportunity?
If so, St Giles Trust is looking for a highly efficient Remand Accommodation Administrator to join our team and provide administrative support to our team working on our vital project that provides tailored accommodation support to men in custody and under probation supervision in the community in Yorkshire and Humber.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
St Giles is now a kickstart employer, so we are part of the scheme which provides job opportunities for 16-24-year-olds who are currently on Universal Credit and are at risk of long-term unemployment.
About this exciting opportunity
This multi-faceted role will see our successful candidate focus on providing full administrative and office management support to ensure the most effective delivery of the service. This will involve providing information and analyse reports to help in the delivery, management and development of services, responsibility for general office administration, data entry and processing, coordinating, managing and allocating referrals, signposting to other pathways, and internal enquiries.
We will also count on you to process sensitive and confidential data on digital systems and maintain records, ensure the timely and accurate distribution of information throughout the team and to ensure that all enquires by any method of communication are dealt with in a polite, friendly and efficient manner. Working collaboratively in a multi-agency setting and maintaining professional relationships and appropriate confidentiality of information are all also key elements of the role.
What we are looking for
- Experience of working in services providing administrative support in a busy, pressurised environment
- Experience of managing Case Management systems, including inputting data and creating reports
- Experience of working in services which provide support to people who have faced adversity
- An understanding and knowledge of the barriers faced by people with complex and multiple needs
- The ability to manage your workload effectively including prioritising tasks
- Strong IT skills, incl. proven experience of using Word, Excel, and Outlook in a similar work environment
- Impressive interpersonal, relationship-building and communication skills, both verbal and written
- A flexible, collaborative and professional approach to your work
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, childcare vouchers, season ticket loan and much more.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be DBS Checked.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing Date: 11 p.m. on 28 April 2025 Interviews: 08 May 2025 in Leeds Media Centre
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're Hiring: Senior Specialist ISVA (Independent Sexual Violence Advocate)
Location: London / Hybrid
Full-time (35 hours/week) | Fixed term until March 2026
Salary: £30,615 per annum
Closing Date: 14/04/2025
Are you passionate about supporting adults with learning disabilities and autistic people affected by sexual violence?
Respond is looking for a compassionate and experienced Senior Specialist ISVA to support and lead our ISVA team, working with adults with complex needs. You’ll hold a caseload, offer trauma-informed advocacy, and help shape our ISVA services alongside the ISVA Manager.
This is a key role for someone ready to take the next step in service development, frontline support, and sector collaboration.
About You:
ISVA-trained with frontline experience
Skilled in advocacy for adults with learning disabilities and autistic people
Confident in partnership working and team supervision
Committed to trauma-informed, rights-based practice
Why Join Us?
Be part of a specialist, trauma-informed team making a real difference.
Receive ongoing training and professional development.
Work in a supportive and collaborative environment.
Hybrid/flexible working options available.
How to Apply
If you’re ready to make a difference, we’d love to hear from you! Send your CV and a cover letter outlining how you meet the criteria by 14th May 2025.
Got questions? Get in touch at via Charity Job.
Join us in creating a safer, more inclusive world for survivors of domestic abuse.
Apply now to be part of a passionate team making real change.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*2 year fixed term contract*
A fantastic opportunity has arisen in our Children and Family Service for a qualified and experienced Social Worker to join our growing Advocacy and Advice Service which we will be developing over the course of the next three years, aligned with our exciting new strategy.
We are looking for a dynamic and practised Social Worker who is passionate about achieving excellence, coupled with the ability to drive change for neurodivergent children, young people and their families. If this sounds like you, you could be the person we are looking for!
This role is grounded on improving the quality and care for these children and young people, through providing specialist social care assessment and intervention support to the family as a unit. Experience of working with neurodivergent children, those with disabilities, or an understanding of specialist health settings is preferred but training will be made available to the right candidate.
Benefits at Norwood:
- Workplace Pension Scheme: Plan for your future with confidence
- 21 days annual leave plus 8 bank holidays and Jewish festivals where they fall on a working day and work is not permitted (FTE)
- Employee Assistance Programme: We care about your well-being
- £300 When You Introduce a Friend: Spread the word and reap the rewards
- Free Eye test & Eyewear allowance
- Access to ‘Blue Light’ discount scheme
- Cycle to work scheme
- Excellent career progression pathway
Duties and Responsibilities:
- Working collaboratively as part of an integral, multi-disciplinary team addressing the physical, emotional and social needs of children and young people who may be neurodivergent, as well as their families using the service
- Maintaining relevant knowledge and understanding of safeguarding standards, ensuring compliance with Norwood’s policies and procedures for promoting the welfare of children and young people as well as vulnerable young adults
- Meeting with children, young people and their families at the centre (or other community settings) or in a remote working environment (adhering to Norwood guidelines) with a view to undertaking comprehensive assessments of individual needs using a strengths-based approach, understanding the impact of neurodiversity, planning appropriate responses in partnership with children and young people and their families
- Working with statutory and other authorities and community organisations to the benefit of the families we work with
- Advising families we work with and support, on relevant legal frameworks, which may affect them
- Monitoring, reviewing and evaluating interventions in collaboration with families and recognising the changing needs/ revising interventions as appropriate
- Enabling those who we are working with and supporting to develop personal skills and strategies to improve outcomes in the identified areas in their life
- Writing reports, maintaining accurate and up to date records on the organisation’s case management system and attending any meetings or case conferences in relation to the children/young people, parents and carers to whom they are providing or have provided a service
- Liaising on behalf of those we are supporting with the Local Authority, the NHS, and other agencies in the public and independent sectors to improve outcomes for the family
- Supporting the child/ young person and their families with financial assistance applications when appropriate
Essential Skills and Experience:
- Social Worker Degree or equivalent
- Registered Social Worker with Social Work England
- Previous experience as a Social Worker either in statutory or voluntary sector Children’s Services
- Understanding of the multitude of needs faced by neurodivergent children and their families
- Sound knowledge of all relevant legislation, statutory guidance and regulations, specifically in relation to safeguarding children/young people and vulnerable adults
- Full clean driving licence, access to a car and be able to use for business purposes
Desirable Skills and Experience:
- Practice Teacher Award
- Other post qualification professional training
- Experience of working in the voluntary sector
- Experience of working in a Local Authority
- Experience of working with the wider Jewish community, including the Charedi/Orthodox communities
- Experience working with neurodiversity and disability
If you are interested in this role, please apply at your earliest convenience and our Recruitment Team will be in touch.
We reserve the right to close this advertisement earlier should we receive a high volume of suitable applications.
Due to the high number of candidates who apply to our roles at Norwood, please note we can only provide feedback following an interview, if shortlisted.
We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
We have an exciting opportunity for a Caseworker to join the Multi-Crime team in Devon & Cornwall, working 37.5 hours a week.
This is a hybrid working role; the working hours will be split between working in our office in Plymouth and the remainder working from home, so a suitable and confidential space is required.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This is a hybrid working role with the working hours split between our office in Plymouth and working from home, therefore, residence in the Devon & Cornwall area and a confidential home work space is required. There will also be occasional travel throughout Devon & Cornwall.
Usual working hours will be Monday to Friday 9am to 5pm, however you will need to provide cover 1 day per week working 10:15am to 6:15pm on a rota basis & there may be an occasional need to work outside core hours to meet the demands of the role.
As a Caseworker you will:
- Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support, which will include providing resources, interventions, and information to all service users
- Work alongside and oversee the casework management of a small number of volunteer supporters
- Liaise and actively engage with other local providers to share information on the VS service offer and options for victims and survivors
- Use a bespoke case management system to maintain accurate and confidential records and contribute to monitoring information including the collection of outcomes
- Working as part of a team with staff and the volunteer team to provide a seamless service to clients
You will need:
- Understanding of the impact of crime on victims such as sexual violence, hate crime and fraud
- Effective verbal and written communication skills
- Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s)
- Ability to balance competing needs and priorities
- Ability to work independently and as part of a team
- Experience of building effective working relationships across internal and external stakeholders
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role
- Ability to manage a caseload including complex case management
- Ability to use generic IT applications competently.
- A driving license and access to a vehicle as this is considered an essential requirement as this role involves regular travel
- Please see attached Job Description and Person Specification for further details. When completing your application form, please pay particular attention to the essential shortlisting criteria on the job description as these will inform decisions on who is shortlisted for interview.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and
volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Sunday Times Best Places to Work 2024
This position is based at our head office in Hayle, Cornwall
We are looking for a new team player to join this high performing team who deal with all incoming requests for help, both by telephone and email, to listen to and record the needs of elderly and/or terminally ill people and their pets.
Where help is required, to raise a computerised record to log the case, task volunteers nationwide by telephone and email to offer assistance to elderly petitioners with the pet care and reassurance needed in order to honour our mission statement of “Peace of mind for owners, love care and safety for their pets”. Liaise with both petitioner and volunteer throughout to ensure the delivery of our service. This post will require a good overall understanding of the needs of elderly people and their pets.
An essential occupational requirement of this role is to participate with on-call midweek evenings and weekends (this will be one full week in five). Together with other members of the on-call team you will participate with on-call on a rota basis to help ensure and maintain our emergency telephone line during these times.
MAIN DUTIES AND RESPONSIBILITIES:
i. To assist in contacting volunteers nationwide by telephone and email and tasking by telephone as required to help petitioners with their pets.
ii. To listen to the needs of each petitioner and accurately record information for each petitioner and their pet by completion of a computerised case to record volunteers assigned and the service provided.
iii. To ensure you record all of your communications onto the database in an accurate and timely fashion by way of comments on each petitioner case at the end of each conversation.
iv. To help maintain up-to-date records and mailing lists for petitioners, petitioners’ contacts and volunteers throughout the course of your work.
v. To ensure the appropriate delivery and quality of service provided to petitioners when you are handling a request for:-
a) Dog Walking
Task a minimum of two volunteers per case to assist with dog walking. Contact all volunteers after their first dog walk to check and ensure they have started, log all responses onto the database, then complete the case.
b) Home Checks
When a potential long term fosterer is identified, you will be asked to task a volunteer to visit and carry out a home check. Once the completed home check has been received, complete the case – (all home checks will be valid for 12 months).
c) Short Term Fostering (stf)
To initially gather as much information about the pet(s) as you can and how soon a foster is required. Raise a case and log all details onto the database, begin a computerised search for a suitable volunteer to foster, arrange transport, if needed, to take the pet(s) to the volunteer and follow up 24 hours after the pet arrives to ensure all is well. Keep in touch weekly.
If the pet goes home – arrange transport to take the pet back home, again follow up 24 hours after the pet has returned home with a phone call to the petitioner to ensure all is well. If dog walking or any other assistance is needed, raise a new case and task the appropriate volunteers to either dog walk, offer Pet Care, reassure etc.
If the pet(s) goes into long term foster – refer to your line manager, once a decision is made, then follow the protocols for Long Term Fostering see below.
d) Long Term Fostering (ltf)
Raise a Long Term Foster Case, if needed, identify and chat to potential individuals, all of whom must already be home checked, run through the home check with the person to identify any changes, refer to your line manager, once the right individual is selected, arrange transport to take the pet(s) to their new ltf home. Once the pet(s) have arrived, follow up 24 hours later to ensure all is well.
e) Pet Care
When required, task a volunteer to visit a petitioner and offer pet care, whether it is to administer medicine, groom, clean out a litter tray, bird cage, reassure, or any other pet care as agreed with your line manager as this is not an exhaustive list.
f) Talks
To task a volunteer to give a talk, attend an event, or represent The Trust, but, always take advice from your line manager with regard to appropriate volunteers for these tasks.
g) On-call
To ensure delivery of our service by participating in on-call and helping to maintain our emergency telephone line. Together with other members of the on-call team, on a rota basis to help answer on-call emergencies this will be one full week in five – Monday to Monday including the weekend encompassing bank holidays, if applicable. A day in lieu will be given for working bank holidays.
Upon completion of an entire week on-call and following a debrief with your line manager, a rest period of 1 day will be given to you immediately after ie Tuesday.
On-call is for emergencies which will require an urgent response, for example if an ambulance is waiting to take someone to hospital, your urgent response is vital to provide peace of mind for the owner, love care and safety for a frightened bewildered pet.
v. To liaise with all other members of The Trust to help maintain a quality service.
vi. To contribute to the team by helping to update volunteer and petitioner cases in the course of your communications.
vii. To help maintain filing and filing systems related to your work.
viii. To liaise with all other staff of The Trust in a flexible manner.
ix. To liaise with all petitioners and members of the general public in a polite and helpful way.
x. To be familiar with and adhere to procedures and protocols, disciplinary and applicable rules and ensure compliance with legislations (Health and Safety, Data Protection, especially the privacy of members, petitioners and volunteers alike).
xi. At all times to ensure and maintain a compassionate, professional and efficient public image for The Trust.
Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.
This position is based in our head office in Hayle, Cornwall - We are unable to offer remote working.
“Peace of mind and practical help for older people – love, care and safety for pets”


The client requests no contact from agencies or media sales.
Location: Bristol and one other location TBC
Salary: Grade 7 - £48,757 per annum
Full time - 37.5 hours per week
Contract- Permanent
Closing date: Thursday 1st May at 11.30 pm
About the role
You will ensure we deliver high quality legal services and manage our Legal Aid Contract, with your main focus being to manage and supervise the legal teams who are advocating for clients with housing issues, as well as bringing about systemic change. You will be dealing with personnel issues, providing professional support and supervision to your team as well as carrying your own caseload of housing litigation.
Contributing to the strategic direction of Shelter legal services nationally will be an important aspect of the role too, as will taking the lead on delivering strategic change aligned to Shelter’s strategy and ensuring Legal aid contract requirements and performance targets are met.
You will be able to identify test case opportunities to address systemic bad practice and so achieve change for a greater number of people and will work closely with the Head of Legal Services, the Hub Management Team and teams within Communications, Policy and Campaigns and Business Development.
As a key member of the management team, you will also get to play your part in the management of our offices, including attending management team meetings and collaborating with other teams.
About you
You will be experienced in working under a housing legal aid contract, court advocacy, carrying your own caseload as well as managing and supervising others. You will have a minimum of 4 years post qualification legal practice experience, have supervisor status and have substantial knowledge of housing and homelessness law. Independent File Reviews, time recording and good case management will also be part of the role.
You are able to carry out research and policy analysis in the areas of housing, homeless and welfare law, produce reports and presentations.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
The Legal Service is made up of four teams – Community Legal, National Legal, Strategic Litigation and Legal Support. The Community Legal Team are based throughout the England hubs. You will be based in our Bristol hub which specialises in providing housing advice and homelessness work, with a particular focus on families. The hub works in partnership with a range of organisations to improve the underlying systems that prevent people from living securely in suitable, safe, affordable accommodation.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please submit your CV with a supporting statement with responses to the 'About You' points 1-5 outlined in the job description of no more than 1000 words total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
CVs without an accompanying supporting statement will not be considered.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Digital Children, Young People & Families Worker Location: London, N17 0AR Salary: £26,250 - £34,650 per annum Our client’s vision is to break down the barriers that stop people getting the support they need to live a life they value. They tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. They have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year their services support around 125,000 people. The Role An exciting opportunity has arisen within a commissioned Children, Young People and Families Drug and Alcohol service - Insight Platform for a Digital Children, Young People and Families worker. Duties include:
They are searching for a candidate who is passionate, creative, enthusiastic and flexible to meet the needs of their young people and families; with excellent IT skills and apt at using digital tools including social media platforms, Zoom and MS Teams. They want to reach out to as many Children, Young People and Families affected by drugs and/or alcohol as they can; and this role is key to achieving this ambition. The new post holder will work as part of a team to provide collaborative recovery planning and case management to those who use or may be at risk of using drug and alcohol across all stages of individuals’ journeys, from assessment and engagement through to treatment and to promote the service across the Borough through social media, and creating a digital roadmap of services for Young People (strength based approach to diversionary activities and ETE). Benefits
To Apply If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application. The company is an equal opportunities employer. |
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.





Winston’s Wish is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. This role is new and exciting and will play a vital part in helping Winston’s Wish turn up the dial across our high value fundraising.
The Head of High Value Fundraising is responsible for delivering and significantly growing income from Corporate Partnerships, Philanthropy and Trusts and Grants. Leading a team of committed fundraisers, you will develop a robust strategy that delivers mutually beneficial partnerships, outstanding supporter relationships and long-term sustainable income.
MAIN RESPONSIBILITIES
Specific Duties
Leadership
- To lead and inspire the high value team fostering a collaborative and high culture that delivers against income and objectives
- Provide clear and supportive leadership that motivates staff to achieve, develop and grow in their roles
- Undertake quarterly reviews for all direct reports
High Value Fundraising
- Cultivate and maintain relationships with high-value donors, ensuring effective solicitation, stewardship, and follow-up to secure significant contributions (six-figure gifts)
- Build and maintain a portfolio of Trust & Grants supporters. Responsible for researching, approaching and developing compelling applications with a focus on ensuring Trusts & Grants provide a long-term, diverse and sustainable income stream
- Lead the development and stewardship of the Philanthropy board to identify and secure transformational (6-7 figure) gifts and the development of the Business development Board to open opportunities with Corporate Partners
- Write and design a compelling case for support that is tailored to our High Value audiences
- Build a portfolio of corporate partners, including securing high-value, multi-year partnerships. You will work with the team to grow this income stream from prospecting, approaches, applications, pitches, stewardship and providing excellent account management
- Lead on planning and delivering successful high value cultivation events
- Represent Winston’s Wish at fundraising events and meetings with internal and external stakeholders
Strategy, Planning and reporting
- To create and implement a strategy including corporate partnerships, trusts & foundations and major donors
- Lead on developing and delivering effective stewardship journeys and cultivation plans
- Produce regular reports on fundraising activity, analysing performance against targets, and identifying areas for improvement and growth.
- Work with the Director of Income Generation and the Head of Mass Participation Fundraising to develop the annual budget, including leading on monthly performance reports and contributing to quarterly reforecasts and reporting against KPI’s and milestones
- Undertake research and make use of tools to identify potential High Value partners.
Collaboration
- Work closely with the Director of Income Generation, Head of Mass Participation Fundraising, SLT and other teams to maximise high value fundraising opportunities
- Work with the Marketing team to deliver urgent and compelling high value messages tailed for the different audiences
- Work with the Trustees to build networks and increase the reach of Winston’s Wish
All Staff
- Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
- Promote equality of opportunity, diversity and anti-racism in accordance with Winston’s Wish policies.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the Quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
PERSON SPECIFICATION
Essential
- A proven track record in high-value fundraising, including securing 6-7 figure donations from high-net-worth individuals, trusts, foundations, and businesses
- Track record of converting cold prospects to planned gifts of 6-7 figures
- Demonstratable strong strategic planning skills and the ability to develop and implement long-term strategies to achieve fundraising targets and enhance the charity's mission
- Proven leadership and people management skills, with experience in overseeing multi-disciplinary teams. Essential experience includes team leadership, staff motivation, setting clear objectives, and fostering a collaborative work environment.
- Experience in effectively developing, managing and reporting complex income and expenditure budgets
- Exceptional communication and negotiation skills, with the ability to influence at senior levels and excellent written skills
- Experience of successfully engaging trustees and/or senior volunteer committees to drive philanthropic income.
- Excellent relationship-building and stakeholder management skills
- Strong networking skills with the ability to engage with diverse stakeholders
- A proactive and results-driven mindset.
Desirable
- Experience in managing, supporting, developing and motivating colleagues in a digital first organisation
- Experience of salesforce or other similar CRM system
- Evidence of continued professional development
Recruitment Timetable
- Application deadline: Monday 28th April 2025
- Interviews: w/c 5th May 2025
- Interview location: MS Teams
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Winston’s Wish is a charity that helps children, teenagers and young adults find their feet when their worlds are turned upside down.

The client requests no contact from agencies or media sales.
Management Accountant
Finance
Full-time, 41 hours per week (including one hour paid lunch break)
Permanent
£48,144 - £53,132 per annum
Application deadline: 12pm (midday) on 5 May 2025
About the role:
The British Museum is seeking a Management Accountant to join the Finance department and provide a first-class management accounting service across the Museum. In this role, you will prepare timely and accurate management accounts, analysis and forecasts, whilst delivering projects on time and within budget.
As a Management Accountant you will be responsible for a variety of financial tasks, such as preparing material for our consolidated financial statements and liaising with internal and external auditors, partnering with departments to deliver projects, and contributing to the Museum-wide budgeting process.
Key areas of responsibility:
- Working with the management accountants and accounts processing team to provide best practice accounting, processing and reporting services to all Museum staff.
- Preparation of financial reports and forecasts.
- Preparation of material for the consolidated financial statements and liaise with the auditors.
- Ensuring compliance with public sector and charitable sector regulations and guidelines.
- Analysis of Museum-wide income and expenditure streams to monitor and improve efficiency and profitability.
- Providing and reviewing financial information for business cases and funding applications.
About you:
- Educated to degree level or equivalent experience, with an ACA accountancy qualification.
- Good technical knowledge of relevant Accounting Standards and regulatory framework, income tax, NI and VAT.
- Audit experience, including some post qualification experience.
- Ability to identify, handle and deal with complex problems across a wide range of disciplines.
- Excellent oral and written communication skills.
- Ability to resolve problems swiftly and effectively and make appropriate decisions.
About the British Museum:
Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists such as Dürer, Michelangelo and Rembrandt.
You can view a selection of our impressive collection of prints and drawings in our .
The Museum offers a competitive benefits package including:
- Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays.
- Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
- Free entry to a wide range of museums and exhibitions
- Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
- Interest-free travel, bicycle, and rental deposit loans
- Professional and personal development opportunities
- Employee Assistance Programme
- Discounts on food and gift shop purchases
Additional details:
For more information about this role, please see the job description.
The interviews are expected to take place in May.
If you have any additional needs that we should be aware of to support you with your application, please provide details
We have a legal responsibility to ensure that employees have the right to work in the UK. If you currently do not hold the right to work in the UK, we can only sponsor a limited number of roles that meet eligibility criteria. To offer a sponsorship, the job role you apply needs to be in the list of eligible occupations: . Additionally (with some limited exceptions), the role will need to meet the minimum salary threshold of £38,700 or the going rate for the job, whichever is the highest. You can find more information here:
The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of relevant knowledge, skills, and experience.
We specifically encourage applications from candidates from ethnic minority groups who are underrepresented within our senior roles.
We offer a flexible way of working scheme that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you. We would typically see this role as working on site about 1-2 days a week.
The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HR Advisor
£25,244 – £26,370 (£31,554-£32,962 FTE) + 7% pension contribution
Shrewsbury, Shropshire
4 days per week
Part Time, Permanent
Closing date: 2 May 2025
Interviews: 13 May 2025
Second interviews: 22 May 2025
This is an exciting time to join us! We’re looking for an HR Advisor to join our team!
The Trust has grown significantly in recent years, with a strong leadership team and organisation structure that will enable us to get the best possible outcomes for nature and the Shropshire community. Our HR strategy focusses on engagement; manager coaching; employee development and the broadening of wellbeing programmes across the Trust. We are also exploring opportunities to improve policies and procedures and to align with TWT nationally.
What you will be doing:
Based at our offices in Shrewsbury, this newly created role will work closely with leaders and employees, delivering a professional HR service. Responsibilities range from governance & administrative duties to involvement in key strategic HR projects.
We are looking for an energetic and empathetic HR professional who can join the team and help us on our journey towards a thriving natural world.
On a day to day basis you will assist in developing and implementing HR policies, procedures and templates, provide timely HR administrative support throughout the entire employment lifecycle, assist with the maintenance and retention of staff records and support line managers to plan and conduct recruitment fairly and effectively.
Who we're looking for
· CIPD qualified to Level 3, with experience of HR administration, case management and advice
· A good understanding of HR legislation and experience in writing and deploying policies / procedures
· The initiative and judgement to identify problems and to implement effective and timely solutions
· Discretion, and a consistent but empathetic approach to individual concerns and aspirations
· Excellent coaching skills, with the ability to build and maintain strong working relationships across an organisation
· Strong administrative skills, including minute taking
· Excellent organisational skills and attention to detail
· Strong ICT skills including Word, Excel, PowerPoint and email
The Trust is committed to building an equal, diverse and inclusive workforce we encourage applications from a diverse range of suitably qualified candidates. Please let us know if you require any adjustments to make our recruitment process more accessible.
Why work for us - benefits we offer:
· 25 days holiday plus Bank Holidays and Service related holiday (pro-rated for part time staff)
· Salary sacrifice benefits
· Life assurance
· Generous pension - company contribution 7%, employee contribution 3%
· Enhanced Sick Pay
· Flexible working policy
· Employee Assistance Programme
· Staff discounts
· Employee away days
· Coaching
· Support with training and development to assist career progression
· Inclusive & supportive work atmosphere
No enquiries from agencies or for further advertising will be taken.
About us:
Shropshire Wildlife Trust (SWT) has a vision of a thriving natural world, where Shropshire's wildlife and natural habitats play a valued role in addressing the climate and ecological emergencies, and people are inspired and empowered to take action for nature. We combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. We manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. SWT is an autonomous charity, but we are increasingly working collectively, as part of The Wildlife Trusts (TWT), to ensure that our local actions have a national impact and help to address global issues.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a youth worker to lead our weekly educational youth club programme in Bournemouth. Delivered in partnership with International Care Network (ICN), sessions take place on a weekly basis between 4.30-7.30pm throughout the year including school holidays.
The role is six hours a week (three hours on a Wednesday at Club Class plus three hours a week for planning/prep/meetings).
Main purpose of the role:
The youth worker will plan, deliver and facilitate educational and cultural activities to separated children (16-21 years old) in the context of an interactive youth club held weekly in partnership with the ICN in Bournemouth. Although you will prepare and deliver the materials, you will be supported by our youth support worker and ICN support worker during the actual Club Class session. Plus one support worker from ICN and one staff member from Bournemouth, Christchurch, Poole local authority (BCP LA) – usually a personal advisor or social worker.
Main duties:
- Research, plan and devise educational activities/classes for the weekly sessions based on our Club Class framework
- Deliver and facilitate the weekly Club Class with the support of our youth support worker and the ICN support worker.
- Source outside facilitators on occasion (on a voluntary basis) to deliver specialist sessions
- Ensure sessions are young people-led and participants have an opportunity to input into future Club Class sessions using our participatory feedback mechanism
- Provide emotional support and guidance to the group (please note this is not a casework role), referring individual young people to their case worker where one-to-one support is required.
- Ensure the highest level of safeguarding for the young people attending with adherence to The Separated Child Foundation’s safeguarding policy
- Work with the Programme Manager to evaluate Club Class with participants to ensure the sessions are appropriate and relevant to their needs, and propose amendments and improvements to the Club Class framework as required
- Gather feedback (anonymised where necessary) from participants to populate social media, support funding bids and include in programme management reporting
- Provide line manager with regular feedback on the sessions and future plans during routine catch up calls and Programme Manager in-person visits
Person Specification:
- Experience in planning and delivering youth-led interactive group workshops using varied techniques and approaches
- Experience of working with or supporting young people, preferably separated asylum seeking and refugee children and/or young people for whom English is not first language
- Qualification in Youth Work or comparable subject
- Awareness of the needs of young people, preferably separated asylum seeking and refugee children
- Awareness of safeguarding and child protection principles and practice
- Self-confidence and the ability to approach and engage with young people
- Experience of working with different languages, cultures and/or social backgrounds
- A competence in use of basic IT skills such as use of PowerPoint
- Good organisation and planning skills, particularly related to youth work
- A commitment to the work and values of The Separated Child Foundation
- An understanding and commitment to equal opportunities in practice
- Effective communication skills, and a good level, and understanding of spoken and written English
- An understanding of the need to provide a quality service without compromising professional boundaries
- Effective team player, able to work collaboratively and quickly develop and maintain a strong relationship with the existing team
- An understanding of confidentiality, and an impartial and non-directive approach when working with clients
- Must consent to and provide all relevant documentation for an enhanced disclosure by the DBS
Closing date: 23rd April 2025. Final interviews will be held w/c 28th April and no decisions will be made until those are completed. We are, however, happy to receive applications and hold interviews prior to 23rd April to provide the most flexibility for applicants.
The client requests no contact from agencies or media sales.