Case Manager Jobs in England, United Kingdom
Are you passionate about advising, advocating, or guiding local communities?
Ready to take your career to new heights with one of the UK’s most impactful charities?
Join us in empowering communities and making a lasting difference.
We’re looking for a dedicated Case Officer to manage casework and provide direct support, advice, and guidance to beneficiaries on a wide range of issues including health, social care, employment, benefits, statutory support, and housing.
In this role, you will assess the needs of beneficiaries and collaborate with regional specialist teams and external service providers to ensure that support is delivered in an integrated and effective way. You will also develop creative, tailored solutions, drawing on contributions from volunteers, our members, and branches to meet beneficiaries' unique needs.
Additionally, you will work closely with the Casework Services Manager and Head of Welfare to identify and address local beneficiary needs, helping shape the commissioning of specialist services. You will advise beneficiaries on available support and assist them in accessing the services they need, while maintaining an up-to-date knowledge of statutory benefits. Building strong connections with local organizations to reach beneficiaries in the community will also be a key part of your work.
The role is primarily homebased with will have regular travel around the Derbyshire and Leicestershire for internal meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area.
There will also be occasional travel nationally to attend training / meetings.
Driving licence is essential requirement for this role.
For more information, see Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Trusts & Foundations Manager role is a hybrid position for University Hospitals Birmingham Charity, which is the official charity of Good Hope Hospital, Heartlands Hospital, Queen Elizabeth Hospital Birmingham and Solihull Hospital and Community Services.
The Trusts & Foundations Manager will work closely with other members of the hospital charity, providing support to the fundraising team and the Charity overall.
Working as part of a team, the person in this role will have specific responsibility for researching and applying to grant-making trusts and foundations and identifying where the work of the Charity meets the application criteria.
They will write or complete applications and build relationships with existing and potential funders. They will also be responsible for managing members of the team who are currently applying to Trusts and Foundations and supporting them with their applications.
The Manager is also responsible for the Trusts and Foundations database and building on this.
This role would suit an experienced fundraiser looking to move into a management role, or a Fundraising Manager looking for an exciting opportunity at a hospital charity.
Changing lives and saving lives for patients, families and staff at our hospitals
The client requests no contact from agencies or media sales.
Summary
This role sits in the Philanthropy and Partnerships Team and will be pivotal to the growth of high-value income. It is responsible for helping sustain and grow our Trust and Statutory income, and for supporting strategic high-value fundraising across the wider Philanthropy and Partnerships team by identifying compelling funding asks and creating robust cases for support.
We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.
Interview(s) date: w/c 25th November 2024
Package
What we can offer you:
- Generous annual leave starting at 25 days plus bank holidays (pro-rata for part-time)
- A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
- Early finish Friday and flexible working as part of our approach to activity based working (not applicable to roles with fixed shift patterns)
- 2 Days TOIL in recognition of fixed shift patterns (pro-rata for part-time)
- Discounts on gym membership
- Employee assistance programme to give you support on any issues that come up in life
- Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
- Very active social scene including sport teams, gardening and other activities
- Generous pension provision, life assurance and income protection insurance
- Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)
*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.
Main Responsibilities
You will use your understanding of what makes a compelling fundraising ask to develop 5-6-figure applications to trust, Lottery and statutory funders and to build robust cases for support and compelling proposition documents for the wider Philanthropy and Partnerships Team to use in approaching corporate and major philanthropic funders. Working closely with both fundraisers and delivery leads across the charity, you will identify appealing funding opportunities aligned with Diabetes UK's strategic priorities, and make sure the team have what they need to showcase these confidently to high-value supporters. You will also use cross-charity relationships to manage a portfolio of committed trust and statutory/Lottery grants.
This role would suit a natural relationship builder with excellent organisation and copywriting skills.
Ideal Candidate
You will be a highly skilled trust and/or statutory funder with experience of securing five- and six-figure grants and managing externally funded projects. You will have the versatility to use these skills to help meet the requirements of high-value corporate and philanthropic donors. You will enjoy building relationships across the charity and using your superb communication and writing skills to translate often complex projects into compelling propositions. This exciting and challenging role would also suit someone with excellent organisational and time management skills.
As a senior fundraising team member, you will take a strategic approach to leading the development and management of our Major Donor, Trusts and Legacy programmes to maximise income and meet annual targets. You will be accustomed to dealing with senior level figures in the corporate world and in managing the highest-level relationships between the Trust, the Charity, Trusts, legators and significant donors.
For this role, you will need
- Have successfully managed a high-value and diverse portfolio of major donors
- Good understanding of the fundraising process
- Ability to prepare written donor proposals, donor stewardship and the ability to plan and execute events related to the cultivation, solicitation, and stewardship of donors
- To work independently to plan and implement creative strategies to increase philanthropic gifts by creating bespoke cultivation and solicitation plans that utilise senior stakeholders effectively.
- Be able to build strong relationships and partner with key staff across Frimley Health NHS Foundation Trust in line with our strategic ambitions.
-Experience working within a results-oriented environment, with a record of achieving personal KPIs and targets.
-Excellent interpersonal and verbal skills and proven experience managing or liaising with clients, customers, or charity donors.
- Excellent administration and organisation skills, demonstrating the ability to manage conflicting priorities and meet deadlines under pressure.
- Ability to work well as a team member and on my initiative.
The work of Frimley Health Charity helps to improve lives across all our hospitals for patients, staff, and visitors.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 3 November 2024
Ref 6874
Internally your job title will be Mid Value Manager.
Save the Children UK has an exciting opportunity for a collaborative and influential individual with strong experience in supporter engagement to join us as our Mid Value Manager, where you will play a crucial role in developing and managing our mid-value programme.
This is a unique opportunity to shape a new role, creating strategies to deepen engagement and drive long-term support for our mission to improve children's lives worldwide.
Please note that this role offers the opportunity for hybrid working and will require the successful application to work from our London, Farringdon office 1 day a week.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Mid Value Manager, you will take ownership of our mid-value programme, working closely with teams across Fundraising & Marketing to engage, retain, and grow relationships with supporters at the mid-value level.
You will have the opportunity to deliver exceptional supporter experiences that inspire increased engagement, loyalty, and financial support.
In this role, you will:
- Work within a multi-disciplinary team to attract, retain, and engage mid-value supporters, using data and insights to build long-term relationships.
- Plan and execute activities to meet ambitious mid-value income and loyalty targets.
- Collaborate with the Loyalty and Philanthropy teams to build effective supporter journeys, moving supporters between value levels based on opportunity.
- Analyse the effectiveness of activities, using a test-and-learn approach to continuously improve engagement.
- Manage the creation of mid-value supporter content and creative assets, ensuring alignment across all touchpoints.
- Oversee mid-value income and expenditure budgets, supporting planning, reporting, and reforecasting.
- Ensure all communications are compliant with relevant legislation and best practice.
About you
To be successful, it is important that you have:
- Experience of attracting, retaining, and engaging supporters, ideally at the mid-value level.
- Proven experience in delivering activities across areas such as email, telemarketing, events mail, and/or 1-2-1 stewardship.
- Project management skills, with experience delivering complex projects on time and within budget.
- Experience developing creative assets to drive supporter engagement and action. Ability to analyse complex data, translating insights into strategic decisions.
- Strong communication skills and the ability to inspire commitment from others.
- A collaborative and flexible approach, thriving in a dynamic, fast-paced environment.
- Commitment to Save the Children's vision, mission, and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing date: 3rd November 2024
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
Please note that the majority of our roles can be performed remotely in the UK, however this role will require the post holder to be based in our London, Farringdon office 1 day a week. This will be discussed and agreed with your Line Manager and team.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce, and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Endometriosis UK is the leading UK charity supporting those living with endometriosis. Formed in 1981, we offer information and support to women and those assigned female at birth with endometriosis, for example through our website and information leaflets, and via our local support groups, Helpline and online forum. As well as directly supporting those with endometriosis, we work to raise awareness of endometriosis amongst healthcare professionals, the public and the media; lobby for improved treatment and management; and support research.
The Communications and Campaigns team works to improve awareness of endometriosis and drive change for those affected by the disease. Our current campaigns and calls on Governments include getting menstrual wellbeing taught in schools across the UK, decreasing diagnosis times, improving rights in the workplace and improving access to treatment.
This will be a busy, varied and important role working closely with the Head of Campaigns and Communications to raise awareness and increase the visibility of endometriosis and Endometriosis UK, and supporting campaigns that really make a difference across the UK. You will be working as part of a passionate team with a strong commitment to achieving change to help those with living with endometriosis.
You’ll be creative, resourceful and be able to create media opportunities that drive awareness and change for those with endometriosis. This is an exciting opportunity to help drive forward Endometriosis UK’s new strategy and boost our impact for the benefit of everyone affected by endometriosis
We are looking for a highly organised, pro-active and confident Communications Manager who creates opportunities to raise awareness of endometriosis with the media. You’ll be experienced in pitching stories across broadcast and print outlets, and have experience of working with case studies to share their story. You will also have a strong understanding of the UK political landscape, supporting policy and public affairs colleagues to create proactive communication opportunities to raise the profile of Endometriosis UK’s policies.
Our Network is here to offer those affected by endometriosis the support and information they need to understand the condition and take control
The client requests no contact from agencies or media sales.
BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school.
Working with every local authority and across every region in the country, and supported by Arts Council funding, we reach over 1.3 million children and families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.
The Project Manager role in the Strategy and Planning Team will help us to continue to improve the delivery of our projects and programmes, and so to achieve our desired outcomes for children and families. You will enable and support the delivery of our strategy business plan. You will help to manage and carry out plans and projects, conduct ongoing monitoring, have the ability to adapt to changes along the way, and will collaborate with colleagues. You will have the rare skill of being able see the big picture - to help teams and projects to best contribute to our strategy and mission – with being comfortable working with data and detail – to ensure project management documentation and deliverables are accurate and logical.
You will report to and work closely with the Strategy and Business Planning Lead, to support delivery of BookTrust’s strategy through business planning, project management, measurement of progress and impact, and governance matters. The Project Manager, Strategy and Planning team, will work with all the teams across BookTrust, and with staff at all levels of seniority.
To apply please complete the application along with a copy of your CV and covering letter showing how you meet the person specification and your motivations for applying for the role. In the covering letter, please tell us how you meet the person specification and your motivations for applying for the role, specifically giving evidence of how you have the rare skill of being able to keep the big picture and end in mind whilst also maintaining attention to data and detail. Your covering letter should not be longer than two sides.
PLEASE NOTE: Applying as soon as possible is advised, as the vacancy may close early, due to the high volume of applicants.
Our Commitment to Diversity and Inclusivity
We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.
We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team (contact details can be found on our website) to discuss your requirements further.
BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.
The client requests no contact from agencies or media sales.
Job Title: Victim Support Case Worker (London)
Salary: £23,616 (29,250 pro rata) + London Weighting (£4,723 for inner London, £3,542 for outer London)
Hours: 30 hours per week, or 0.8 FTE.
Contract: 12-month fixed term contract (continuation subject to funding)
Annual Leave: 18.5 days plus 6.5 bank holidays
Based: Hybrid, London
About NUM:
National Ugly Mugs (NUM) is an award-winning charity with a mission to ‘end all forms of violence against sex workers.’ NUM provides a mechanism for sex industry workers to report crimes and harm they experience and share this information within their communities to warn others of potentially dangerous individuals and situations. We have a dedicated casework team of industry experts who support sex workers to further access criminal justice remedies and other services as determined by these victims/survivors to cope and recover from crimes they experience. We also host a range of other projects in racial justice, mental health, drop-in support (Scotland), and vocational exploration.
Role Summary:
National Ugly Mugs are looking to recruit a Victim Support Case Worker to provide greater access to justice and protections for sex workers based in or touring in London. The post holder will work across multiple agencies, from London victim support services, Citizens Advice, SARCS/Rape Crisis, specialist sex worker support organisations to those providing services to sex workers, and sex worker-led groups. They will work with police and Met officials via working groups or direct engagement with BCU SPOCs to support reporting to police.
The Victim Support Case Work plays a part in maintaining a wide network of practitioners and officials both local and national, to ensure that we are victim-centred and provide resources in ways that are individualised and safest for sex worker survivors as part of prevention, victim support and recovery. As such, the post holder will be supported by partners from sex worker-led groups and rights activists, and provided with relevant training and clinical supervision to support them in the role.
If you are passionate and knowledgeable about sex worker rights and victim support, you could be the person we are looking for!
Applications from people with lived experience is desirable.
Job purpose:
To provide a pro-active victim support to marginalised and racialised sex workers when they are victims of crime by working within and outside of the criminal system and in partnership with other frontline support services and the police.
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Provision of victim support case work to London-based sex workers
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Risk assess and help members keep safe.
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Support members to access resources in keeping with their rights and entitlements.
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Support members to access (mental) health and other services they require.
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Monitor and keep members informed of case progress.
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Provide support through the criminal system from report to court and beyond.
Documents below contain and a full person specification and the main responsibilities of the role.
How to Apply:
Please send a CV and a cover letter, explaining why you’re interested in the post and how you fit the person specification, to admin[at]nationaluglymugs[dot]org, or apply via Charity Job by 5:30pm (UK time) on Tuesday 19th November. Interviews will take place on 5th December 2024.
We actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org. We can also be contacted for any queried relating to this role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role sits within the Irish Chaplaincy IC Traveller Equality Project team. Responsibilities include:
Liaise with London Probation, prisons and other agencies to advance equality of opportunity for the GRT community; assist in giving presentations; Probation office visit with easy reading culturally specific books, GRT resources, take part in market style events, explain services, deliver presentations in person and over teams, participate in relevant conferences and meetings.
Deliver an effective advocacy service to the GRT community in prison and their families in response to referrals arising from prison visiting, allocating follow up casework as necessary. Provide advocacy with a wide range of external bodies.
Take responsibility for caseload of clients and to liaise with others in the service delivery to provide comprehensive service to those preparing for release / re settlement and those on probation in the community in London.
Provide, by telephone, email and letter, information about legal and penal systems to prisoners and their families and put them in touch with agencies for specialised help. Mail outs / resource packs to prisoners. Data form management.
Proactively engage with HMPPS, legal/welfare groups and other relevant organisations as requested by GRT prisoners while they are in prison and on probation
Keep, collate and maintain accurate detailed records for own work (via database) ensuring adherence to data protection rules; maintain the cultural and educational resources of the Project; disseminate resources to prisons and other relevant bodies; assist with the production of a newsletter; contribute material to quarterly reports, funder applications and other reports.
The Irish Chaplaincy is a leading social action charity, rooted in faith, providing high quality services and support to excluded Irish emigrants.
Our ideal candidate will be an experienced, committed and highly organised Fundraising Manager. The postholder will have a central role in working with the Head of Fundraising to secure grants from statutory agencies and trusts and foundations but will also work to steward relationships with individual donors, support innovative digital fundraising campaigns and assist in the delivery of targeted fundraising activities and events. There is significant scope and opportunity for the Fundraising Manager to develop the charity’s work arounds trusts and foundations, individual giving, challenge/community events and corporate partnerships.
You will be ambitious and creative with a positive attitude, happy to roll up your sleeves and get involved to enable us to achieve our goals. This role would be ideal for applicants with successful fundraising experience and could suit someone wishing to progress their fundraising careers by stepping up into a Fundraising Manager role.
It is a rewarding role where your work will be transformational working within a friendly and hardworking team committed to keeping children safe from sexual harm.
Safeguarding
We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Equality, diversity and inclusion
We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.
As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process we actively remove bias from applications i.e applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Dialogue Earth is an independent non-profit dedicated to producing exceptional environmental journalism and informed conversations on urgent climate and sustainability topics. Our unique model brings local voices to global audiences and global stories of hope, action and change to local communities.
Summary of role purpose
Senior fundraising and development role at a pioneering, mid-sized climate-change journalism non-profit with a seven-figure budget. Overall responsibility for developing, securing and managing a trusts and foundations pipeline – during an important organisational inflection point -- to help grow a sustainable, financially substantial and long-term income stream for our programmes, core and new activities. Working strategically with senior leadership and staff to maximise existing income sources and identify and evaluate new sources of income, including those beyond philanthropic donations.
Main Duties and Responsibilities
· Research and recommend funding opportunities for current and planned programmes at a dynamic, climate-change charity with a strong track record, team, and culture. Manage and organise initial enquiries, funding applications, follow-ups, and learnings from feedback.
· Draft clear and compellingly written fundraising materials, including cases for support, funding proposals and concept notes.
· Manage / support relationships with funders, including timely appropriate tailored funder reports and other communications.
· Oversee the preparation of bespoke, accurate and clear grant reports, rooted in our measurement, evaluation and learning strategy, along with other fundraising materials
· Work strategically with the senior management team (SMT) to develop plans to maximise income to achieve annual fundraising targets and, together with the editorial and leadership teams, meet with funders and donors to understand their interests, priorities and present proposals.
· Chair bi-weekly meeting with the SMT to present opportunities and actions and agree on priorities and approaches to donors.
· Collaborate with colleagues, especially in the editorial and operations teams, to gather information on project needs, aims and deliverables; ensure that what is presented to funders is aligned with the delivery side of the organisation.
· Oversee the management of the grants database and ensure it is regularly checked and updated and that leads are followed up.
· Manage internal fundraising processes.
· Build and maintain positive relationships, both with internal stakeholders and funders.
· Assist in relationship and account management for non-philanthropic income streams.
· Assist in delivering events to update existing and attract new funders ensuring appropriate follow-up.
· Assist in crafting presentations to funders, working with broader team to develop film / materials.
Please see the attached Job Pack for the full job description and person specification.
TERMS AND CONDITIONS OF EMPLOYMENT
Working Hours
32 hours, 9-6. We offer a four-day working week, with full time pay.
Hybrid working
We work in the office a minimum of 2 days a week. Attendance is mandatory on Tuesdays; staff can choose which other days they attend.
Pension
Defined contribution pension plan, with 5% employer contribution, 4% employee contribution and 1% tax relief contribution into an ethically conscious pension plan.
Holidays
28 days per annum, including bank holidays
Location
Shoreditch, London
Culture
Our office is in Shoreditch and is a really lovely space, with a great staff culture, a friendly and dynamic team, and an office dog, Poppy.
To apply, please submit your CV along with a covering letter (no more than 2 sides of A4) setting out:
1. your interest in the role and
2. details of how you meet the following criteria (below) from the Person Specification
a) Considerable relevant work experience in a senior fundraising or philanthropy position in the environmental, climate and/or non-profit journalism/media sector
b) Proven experience in securing income from trusts and foundations, ideally at the six-figure level and above.
c) Excellent analytical skills
d) Compelling and engaging communicator
The client requests no contact from agencies or media sales.
Service Manager Dynamic Framework
(Fixed term maternity cover to start February 2025 to November 2025 with the potential to extend for a further 3 months)
Full time post available (37 hours per week, worked flexibly)
Salary £33048 - £34019 (depending on experience)
We have an exciting opportunity to lead our busy accommodation advice team to provide advice and assistance to males aged 18+ coming to the end of their prison sentence or in the community on licence with probation.
You will be liaising with probation teams, prisons, local housing authorities and landlords to support our clients to navigate housing processes in order to address their housing issues. You will be attending regular strategic meetings within Leicester and Leicestershire and reporting on progress during quarterly contract monitoring meetings.
Fixed term post for maternity cover to start February 2025 to November 2025 with the potential to extend for a further 3 months.
Please note that this post requires either a full driving licence and use of a vehicle or having means of transport to travel across Charnwood / Leicestershire.
An enhanced Disclosure and Barring Service (DBS) check is required for this post, and you will undergo additional enhanced vetting as part of the requirement to work within prisons and with probation.
We take safeguarding of our clients seriously; therefore, you will be expected to demonstrate that you understand current safeguarding practices and agree to adhere to these practices within the role.
Why work for The Bridge East Midlands?
Maybe you’ve known someone suffer without help, or perhaps you’re tired of seeing the same new stories about homelessness? Join us and you can help change lives.
Everyone here is motivated and passionate to make a positive difference to local people. We are a small charity that’s organised, focused, and driven to prevent homelessness.
We are consistently striving to develop our services to achieve our vision of resilient, compassionate communities, where individuals thrive in safe and secure homes. We hold our services to the highest possible standard and are very proud of our track record in preventing and relieving homelessness.
We are looking for an experienced Business/Office Manager to join our team to support the Chief Executive Officer (CEO), Senior Youth Work Manager, Board of Directors/Trustees and our wider team of youth workers and volunteers as well as providing general business administration and office management.
This role offers lots of opportunity to bring your business management skills to ensure the smooth and efficient running of the operational side of the charity.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job purpose
This role sits within our crisis alternative service, Safe Space, which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00 (midday)-11:30pm across all of our boroughs.
We have 2 positions available. Onefull time positions at our Ealing site, and one part time (3 days a week) at our Hounslow site.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
- To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
You can download a PDF of the job description for this role at the bottom of the page.
Key responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation
- Understanding of risk and risk management
- Understanding safeguarding adults and children processes and legal requirements
- Understanding of safety planning and de-escalation
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Providing advice, information, practical and emotional support to clients
You will have
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of line management within a mental health setting
- Experience of de-escalation
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of how to report and mitigate risks
- Understanding safeguarding adults and children processes and legal requirements
- Ability to work out of hours and on weekends
Benefits of working with us
- Contributory Pension Scheme
- 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
- Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
- Cycle to Work Scheme
- Flexible working
- Employee Assistance Programme (EAP) including free counselling sessions
- Paid time off for medical appointments
- Training and personal development opportunities
- Access to shared resources and training opportunities via Mind Federated Network
How to apply
Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 130 countries and territories. For over 65 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization (WHO) and consultative status with the United Nations (UN).
FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.
The PMO Manager is responsible for designing and managing the framework within which projects are created, delivered and managed to support strategic decision making; as well as enabling the successful delivery of programmes and projects. They will be responsible for monitoring and supporting effective processes, governance and good practice. Sitting in Operations, they will be a centre of excellence for project management and governance across all functions ensuring consistency and continuous improvement.
HOW TO APPLY
- To apply for this position, please send your CV and cover letter outlining your experience and interest in this opportunity via the Apply button. Please note that applications without a cover letter may not be considered.
- Closing Date for applications: Wednesday 20th November 11.30pm
- Interviews will take place w/c 25th November
PLEASE NOTE THAT THIS POSITION IS OPEN TO THOSE WHO HAVE THE RIGHT TO RESIDE AND WORK IN THE UK. WE WILL EXPECT RELEVANT PROOF OF SUCH IF ASKED FOR AN INTERVIEW (PLEASE DO NOT SEND THIS INFORMATION WITH YOUR APPLICATION, THANK YOU).
FIGO is the only organisation that brings together professional societies of obstetricians and gynecologists on a global basis.
The client requests no contact from agencies or media sales.