Carer friendly manager jobs in E12 6NH
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
We currently have 80 staff members using Salesforce daily. This role provides technical expertise to the CRM users and wider charity, while also carrying out vital audits, project support and administrative duties.
The role of Junior Salesforce Administrator works together with the rest of the team, managed by the Database Manager, to ensure users and projects are supported efficiently and that our Salesforce instance is effectively maintained and maximised.
Key Responsibilities
- Responding to support tickets from internal stakeholders, performing analysis, information gathering, troubleshooting, and escalating while communicating through our support tickets system.
- Monitoring on-going processes and correcting/escalating any issues that occur.
- Managing data and keeping records accurate, up to date and consistent. Performing audits to identify irregularities across the system.
- Building Salesforce reports and dashboards for internal stakeholders.
- Create, edit, and maintain Salesforce list views, objects, fields, record types, page layouts, and users.
- Deliver and support with training and development of all users including their initial induction, as well as follow up training sessions and clinics.
- Assist with testing new enhancements and add-ons from Salesforce releases and custom internal enhancements.
- Create technical and functional documentation.
- Creating and connecting Form Assembly forms.
- Additional ad hoc tasks relating to the data management requirements of the platform.
- Comply with any monitoring, evaluation and reporting requirements as part of Kinship’s internal processes, as well as any donor or local authority funding requirements for the services being delivered, including producing quarterly performance reports for local authorities, and other funders and stakeholders as required.
- Proactively use data and insight to develop our programmes and sharing with colleagues to contribute to changing the system for kinship carers.
Essential criteria
- Experience of Salesforce Administration and the Nonprofit Success Pack
- Salesforce administration certificate ADM201
- A strong commitment to ensuring outcomes and impacts of services are evidenced through high quality data collection.
- The ability to work discreetly and effectively with confidential information; ensuring GDPR principles are observed throughout.
- Able to use own initiative and manage competing priorities.
- Excellent written and verbal communications and able to communicate technical information in a clear and simple way.
- Able to liaise with stakeholders at all levels.
Desirable criteria
- Lived experience of kinship care.
- Experience of widely customised Salesforce systems.
- Excellent level of IT literacy and proficiency with Excel including Vlookups.
- Familiar with Salesforce configuration concepts such as Profiles, Sharing Rules, Flows, Validation Rules etc.
- Strong analytical thinking and problem-solving skills, coupled with outstanding attention to detail.
- You’re a solution focussed team player with a positive, can-do mindset.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!
How to apply
Please apply via Charity Job with your CV and a cover letter of no more than 2 pages. Please include your notice period and earliest availability to start in your cover letter. The interview process will be single-stage and online, consisting of a set of competency questions and a technical challenge task.
- Application deadline: Friday 9 May, 9am
- First interview: Online – w/c 12 May
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
Really tell us why you want to work for Kinship. We’re interested in working with people who share our values.
Keep your cover letter clear – use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your answer.
Please do not use AI tools like ChatGPT to produce your cover letter. We use software to check and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please identify your notice period and salary expectation in your cover letter.
Note: Unfortunately we cannot support applications from international candidates at this time
As one of the largest federated charities in the UK, with arguably greater reach into the lives of families and educational settings than any other non-Government organisation, Parentkind is on a bold and urgent mission: to support, champion, and empower parents to be partners in their children’s education and wellbeing. To help deliver this, Parentkind's fundraising efforts helped grow Parentkind's income from £1.5m to £10m (including in-kind donations) between 2022 and 2024.
Although best known for our support of almost 24,000 Parent Teacher Associations (PTAs), Parent Councils, and Schools, helping them build strong school communities whilst they raise over £130 million each year to enhance children’s education, our work stretches far beyond the school gates. Parentkind is building a powerful movement that recognises parental engagement not as a nicety, but a necessity.
In recent years, families have faced a series of compounding challenges: the cost-of-living crisis, rising child poverty, and deepening educational inequality. These pressures have left many parents struggling to meet basic needs—let alone feel confident engaging in their child’s learning journey. Parentkind has responded to this moment with compassion, agility and purpose, through a series of transformative campaigns, resources, and partnerships. Our recent transformational journey has seen Parentkind’s network grow by more than 70% of schools, and the income Parentkind has delivered both for itself and for its members by more than 550%.
Our No Cold Child initiative, launched with FatFace, stepped in to address a stark statistic: over 150,000 children in the UK do not own a winter coat due to poverty. Through our trusted relationships with schools, we distributed 10,000 warm, high-quality coats worth £600,000 to the children who needed them most. Shortlisted for two Business Charity Awards, the campaign has been praised not just for providing warmth, but for restoring dignity, inclusion, and school readiness to thousands of children.
Our collaboration with Asda on Cashpot for Schools is another example of unlocking support at scale. This innovative community-led funding model allows shoppers to nominate and fund their local schools simply through everyday spending. In just the last year, this campaign has generated £5.78 million for schools—supporting everything from basic classroom supplies to vital extracurricular programmes and pupil wellbeing initiatives. Also shortlisted for a Business Charity Award, it is already a model for community-driven philanthropy.
Meanwhile, our All Dressed Up campaign—developed with World Book Day and Rubies Masquerade—confronted the often-overlooked issue of financial exclusion on key celebration days. More than 100,000 free dressing up costumes worth £1.34 million were delivered to children from low-income families. By enabling participation in events like World Book Day, we helped spark imagination, joy, and belonging for children who might otherwise feel left out—boosting self-esteem and supporting a positive connection to learning.
Alongside these national campaigns, Parentkind supports families year-round through a growing suite of programmes designed to inform, prepare and empower parents. Our Be School Ready programme offers crucial guidance and confidence to parents preparing their children for the leap into primary education. With a mix of practical advice, developmental tips, and reassurance, through the distribution of 135,000 copies of Be School Ready and an online campaign, it supports families at one of the most formative moments in their child’s life.
We also deliver a wide-ranging series of live expert webinars and parent-friendly resources, covering topics such as managing anxiety, supporting special educational needs, navigating school transitions, and building home-school partnerships. These resources—developed in consultation with experts and rooted in lived parent experience—equip families to feel informed and empowered, no matter what challenges arise.
This month, we launched our Parent-Friendly Schools Accreditation Programme, designed to formally recognise schools that go above and beyond in fostering positive, inclusive relationships with parents. The accreditation celebrates schools that actively listen to parent voices, make engagement easy and accessible, and embed family partnership in their culture. It is a practical and inspiring tool to drive long-term change in the sector and offers a roadmap for schools wanting to strengthen their community.
Our work is grounded in evidence. Every year, we conduct the UK’s largest parental engagement study: the National Parent Survey. In 2024, over five thousand parents participated, providing invaluable insight into what families think about the education system. The findings are fed directly into government consultations and have already influenced national debates on school funding, attendance, mental health support, SEND provision, and curriculum reform. We believe passionately that parents must not be the missing voice in education policy—and we work tirelessly to ensure their views shape the decisions that affect their children’s lives.
Today, through Parentkind’s federated network of more than 130,000 parent and teacher volunteers, our work impacts the lives of millions of parents, carers, teachers and children throughout the UK through our membership, programmes, advocacy and campaigns. But we know we can—and must—do more.
We’re looking for someone with passion, purpose, and creativity—someone who understands that a warm coat, a World Book Day costume, or a parent’s voice at the table can all be catalysts for lifelong change.
This is an exciting opportunity to join our growing Fundraising Team and play a leading role in shaping a brand-new trust fundraising programme from the ground up. We’re looking for someone with experience in securing income from trusts and foundations—someone who’s a confident communicator, both in writing and in person, and who brings a curious and strategic mindset to prospect research.
You’ll help craft compelling cases for support and develop a portfolio of proposals and reports that showcase the impact of our work—amplifying the voices of parents and schools and demonstrating how Parentkind is driving positive change. Strong attention to detail is essential, along with the ability to manage multiple priorities and work independently.
If you believe, like we do, that when parents matter, children succeed, we’d love to hear from you.
You’ll have:
- Proven experience in trust and statutory fundraising, securing five- and six-figure grants.
- Demonstrable success in developing compelling proposals and reports for funders.
- Strong relationship management skills with a track record of stewarding long-term partnerships.
- Excellent written and verbal communication skills with the ability to convey impact effectively.
- Highly organised with the ability to manage multiple projects and deadlines.
- Knowledge of the education, family support, or community development sectors.
You’ll get:
- To join a fast-moving charity with an exciting future
- To build your own team, playing a key role in driving forward the charity’s strategy and shaping our fundraising activity
- Remote working full-time with a great online team culture
- 25 days holiday in addition to UK public holidays.
How to apply
A full candidate pack is attached on this listing. To apply, please submit a CV and covering letter outlining your motivations for applying for the role and how you meet the Person Specification.
Interviews will be held on a rolling basis via video conference.
Parentkind is committed to a policy of equal opportunities and we ensure that all applicants are treated fairly and equally. We would be grateful if you would complete the equal opportunities monitoring questions when applying online to help us check that we are carrying out our policy of equal opportunities for all people. The information will be kept confidential and will be separate from your application. It will have no bearing on your application.
Parentkind is committed to meeting the needs of applicants with disabilities. Please let us know if you require any adjustments to your application or interview process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Partnerships Executive plays a key role in giving people around the world the chance to read, learn and grow. The successful candidate will be responsible for selecting suitable books for our partners, coordinating book orders with our Operations Team, and ensuring accurate and timely documentation to support shipments.
You will maintain up-to-date records, handle enquiries, and work closely with our global partners to build and sustain meaningful relationships. The role also involves helping to identify and onboard new partners and sharing valuable insights across our organisation. Strong communication, excellent IT skills, and a collaborative mindset are essential for success in this role.
We are seeking someone who is proactive, detail-oriented, and passionate about literacy and education. If you have experience managing stakeholder relationships, enjoy working in a mission-driven team, and want to make a real difference, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Join the friendly Carers’ Hub team and make a vital difference to the lives of unpaid carers in Lambeth.
We are looking for a Hospital Carers' Lead to join our service supporting unpaid carers while the person they look after is in hospital and during the discharge process. We know that this can be a worrying and stressful time and that too often carers do not know where to turn to for information and support. Help us make sure that carers get the help and support they need, at this critical time.
You will play a pivotal role in developing and delivering our offer for carers which seeks to increase the identification of carers within local hospitals, improve carer support during their cared for hospital stay and following their discharge from hospital.
The Hospital Carers Lead will be responsible for:
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Offering tailored short-term 1 to 1 support to unpaid carers, working together to develop and implement plans to help improve carers’ experiences during the hospital stay, prepare for discharge and to address carers’ own needs.
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Supporting unpaid carers while the person they care for is in hospital via signposting to relevant support and information about their rights.
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Working collaboratively with partners within the hospital, to raise awareness of carers and increase identification.
If you are a passionate individual looking for a fast paced, rewarding role that will make a real difference to carers, we would love to hear from you.
About us
Carers’ Hub plays a vital role in Lambeth, supporting the many unpaid carers across the borough. Our work stems from the fact that carers often go about their roles despite the toll it might take on their own wellbeing, often having to make sacrifices that hamper their own ability to lead a normal life. Whether financial, educational or otherwise, we seek to limit the challenges that carers face. We achieve this through four core workstreams:
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raising awareness of carers,
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Influencing local policy through community engagement activities,
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Improving carer wellbeing and
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Connecting carers to each other and to support and training opportunities through our services.
We welcome requests for informal chats to find out more about us as an organisation and the role. For more details, including how to get in touch, please see the Job Description.
Closing date: Friday 2nd May at 9 am.
Interviews: Friday 9th May
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you make a difference for Carers in Wandsworth?
We are currently offering a rewarding opportunity for a motivated and proactive self-starter to join our dynamic team.
Our Charity:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
The Role:
This role involves one to one support for Carers of people with dementia, providing information, guidance, and advocacy, developing and delivering dementia training for Carers and facilitating support groups. This role also includes coordinating and delivering monthly Dementia Cafes for people with dementia and their Carers, including supervising cafe volunteers.
Your skills and Experience:
The successful applicant will have outstanding organisational and communication skills, be confident delivering training and outreach. They will be able to manage conflicting demands with tight deadlines, be a key team player and committed to working with Carers and volunteers.
They will have excellent IT skills and be able to adapt to providing services both face to face and via virtual platforms, whilst maintaining a consistent service for Carers.
Does this sound like you?
Benefits of the role and working for Wandsworth Carers’ Centre:
- Friendly team and working environment
- Some weekend and evening work with time off during the week
- Annual leave from 26 days increasing to 31 days plus bank and public holidays
- Contributory company pension
- Ongoing training and development opportunities
- Employee assistance program.
- Cycle to work scheme
To apply:
Please submit a cv and a comprehensive cover letter detailing how your experience, skills, and qualifications align with the requirements of the role as set out in the person specification. Unfortunately, we are unable to sponsor candidates.
Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.
Please note: we will be interviewing candidates as suitable applications come in and therefore reserve the right to close this vacancy before the stated closing date. We encourage applications as soon as possible.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role
As one of two Regional Programmes Manager, you’ll inspire and lead a team of Senior Programmes Officers and Kinship Family Workers to effectively deliver high quality support services for kinship families across Greater London, the South of England and the Midlands.
You’ll do this by working in close collaboration with local authority teams who have commissioned our services and other funders where appropriate.
You’ll have accountability and ownership for ensuring we deliver impactful services for kinship carers and that we meet targets for our commissioned services. Working collaboratively with our other managers in other services, you’ll ensure we’re delivering high impact programmes.
You’ll ensure your team have real clarity and direction on their role and responsibilities - encouraging curiosity, learning and solutions-focused thinking. As a leader in the organisation, you are a key model for the team.
Your team will deliver the following programmes:
- Kinship Connected – in-person one-to-one support and support groups in the community
- Kinship Reach – remote one-to-one support and virtual support groups
- Kinship Ready – online workshops to prepare new and prospective special guardians for their role, as well as wraparound one-to-one support (in one local authority)
You will also manage a new role of Grants Officer - London, funded by the Aviva Foundation.
As one of our deputy safeguarding leads, you’ll be part of our key safeguarding structure. This means you’ll take ownership to make sure our people feel confident and well supported to demonstrate best practice and making sure safeguarding is everyone’s responsibility.
Key responsibilities include:
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Oversee the day-to-day running of programmes, supporting mostly home-based Senior Programmes Workers and Kinship Family Workers to ensure high quality, consistent and impactful programme delivery.
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Meet performance targets as directed.
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Create and keep developing processes and systems which support consistency across all programmes, ensuring good quality documentation and manualisation on Notion.so
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Develop quality assurance frameworks with other service managers and directors.
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Support your team to establish and deliver in-person and virtual peer support groups regionally and generate engagement with kinship carers.
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Line management and supervision of Senior Programmes Workers and Kinship Family Workers as required.
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Actively encourage personal development and support staff to deliver key targets and outcomes and ensure high levels of wellbeing.
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Work with the Director of Services and Digital, Head of Programmes and the Business Development team to develop proposals and present to local authorities to secure commissions.
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Manage the delivery of commissioned contracts through collaborative relationships with local authorities, ensuring targets are met.
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Manage the programmes and services within budget, in accordance with Kinship’s financial procedures and ensure the reporting of progress in line with funder requirements.
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Work actively and positively with other managers within Kinship to ensure sharing of best practice, problem solving, relevant connections and consistency of delivery across England and Wales.
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Act as a deputy safeguarding lead at Kinship
Essential requirements include:
- Substantial experience in managing a regional service or programme with high quality outputs (national experience desirable but not essential).
- Substantial experience of managing, developing and evaluating effective and innovative services for families experiencing crisis and experience in reaching ‘hidden communities’ and a commitment to equity, diversity and inclusion.
- Experience of leading and managing continuous improvement in changing contexts.
- Experience of governance and managing risk on high profile service delivery.
- Experience of ensuring that services are designed and led with user needs at the heart, ensuring that the voices of our kinship carers inform ongoing design and development of our programmes.
- High quality digital and data literacy and using technology to help us to be better in our processes. You’ll have to own Salesforce and be a massive champion for the team. You will be accountable for ensuring they use it well.
- Substantial experience of leading high-performing service teams including managing wellbeing, development and performance.
How to apply
In place of a cover letter, you will be asked to answer the following five questions, alongside providing your CV. Please keep your answers to a maximum of 250 words.
- Tell us why you’re interested in working for Kinship in this role and what experience you bring that would make you successful? This is an opportunity to tell us about you, your experience and your values.
- Please give an example where you have managed a successful regional programme or service (this could also be national). Please include scale, key performance indicators and outcome. What made it a success?
- What makes you a great team manager? Give one example of how you have supported teams and individuals to flourish and one example when you have had to step in to address behaviour or performance issues. (This is an opportunity to share your enthusiasm for supporting others to develop and deliver to a high standard. You can share evidence of how your approach has worked and how you’ve tackled challenges and difficult conversations along the way).
- Quality assurance and consistency is key to making sure our programmes deliver impact for our kinship carers. This includes ensuring your team are following processes, using our case management system effectively and have the tolls to do their role. Please describe how you would approach this at Kinship using a previous example.
- In this role you will be a deputy safeguarding lead at Kinship. This is a key role, the lives of kinship carers are incredibly complex. Give one example of a safeguarding situation that required your response in a previous role. Explain what your rationale and thought process was. How did you hold appropriate boundaries and progress actions to effectively safeguard vulnerable children and adults?
Key Dates
- Application deadline: Wednesday 30 April, 9am
- First interview: Online – Tuesday 6 May
- Second interview: In person (Vauxhall, London) – Tuesday 13 May (travel expenses covered if required)
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
We are made by and for our community of kinship carers. Like family, relationships run deep. And we hear their experiences; for too long they have been isolated without the help they need.
We support, advise and inform kinship carers. Connecting them so they feel empowered. Because a child needs the love and warmth of a thriving family.
We develop research, campaigns and policy solutions. Creating positive change across society. Because for kinship families, love alone is not enough.
Through our work we harness frustrations to fuel passion for change. And tough experiences to inspire ideas that transform lives.
And as we see momentum building, we keep using evidence to demonstrate the value of kinship care. Helping kinship carers navigate challenging circumstances. Believing in a child’s potential.
Join us. Together, let’s commit to change for kinship families.
• Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently offering a rewarding opportunity for a motivated and proactive self-starter to join our friendly and dynamic team.
Advice Worker
Salary: £35,000
Full Time (35 hours per week)
Benefits of working for Wandsworth Carers’ Centre:
- Friendly team and working environment
- Annual leave starts at 26 days increasing to 31 days plus bank holidays
- Contributory company pension,
- Ongoing training and development opportunities
- Employee assistance program.
Our Charity:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
Are you passionate about supporting Carers and making a real impact in their lives? We're looking for a dedicated individual to join our busy team providing welfare benefits advice & guidance to those who need it most.
As the successful candidate, you'll bring your knowledge and expertise to provide vital support to Carers, with a comprehensive and up-to-date knowledge in welfare benefits and recent experience of managing a case load.
You will manage your own caseload while also providing supervision and support to another advice worker.
Your excellent communication skills will help you connect with and support Carers, while your IT proficiency will enable you to provide effective, efficient assistance.
Key Responsibilities Include:
- Providing advice & advocacy on welfare benefits and housing.
- Managing your own case load
- Supervision of another advice worker
- Offering guidance and support to colleagues
- Maintaining accurate case records, adhering to AQS standards.
Essential Requirements:
- Experience of providing benefits advice, guidance and support
- Experience of managing a case load
- Experience of representing clients with external bodies / organisations
- Experience of supporting with benefit appeals through to tribunal stage.
- Knowledge of or ability to understand and use relevant legislation.
- Ability to work across the borough and provide home visits
If you're committed to working in the voluntary sector and want to be part of a dynamic team that makes a real difference, this role is for you!
Unfortunately, we are unable to sponsor candidates.
Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.
To apply, please submit a cv and a comprehensive cover letter detailing how your experience, skills, and qualifications align with the requirements of the role as set out in the person specification
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Policy and Communications Manager
Job Description and Person Specification
Job title Policy and Communications Manager
Hours 28 hours per week (can be flexible on work pattern)
Salary £42,000 FTE Actual for this role £33,600 pro rata
Location Hybrid work between home and our Vauxhall office – please read more about our approach to hybrid working in the relevant section below. Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive
Reports to Director of Policy and External Affairs
National Voices
Making what matters to people matter in health and care
National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.
Our Vision:
People shaping their health and care.
Our Mission:
We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.
We do this by:
· Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.
· Finding common cause across communities and conditions by working with member charities and those they support.
· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.
The Role
The purpose of the Policy and Communications Manager role is to:
- Deliver against our National Voices’ policy and project work through a programme’s life cycle, from inception to delivery and evaluation, and within budget
- Manage our communications work to our members and external stakeholders to successfully communicate all relevant organisational output including policy, improvement, lived experience and insight work.
- Work with voluntary sector organisations and people with the greatest health and care needs to develop National Voices’ deliver our policy and communications positions in line with our strategy and members priorities.
The role will be a mix of policy and communications, with 75% of the role likely focused on policy.
Responsibilities
Management oversight
· Manage projects or programmes which are significant in terms of income, profile or risk, and which are often delivered in partnership with others.
· Identify possible future partnerships, follow-on work and funding opportunities that arise from our policy and external affairs work, including from stakeholder relationships, and proactively work to secure income
· Line-manage staff, in the first instance our Communications and Events Officer, to include appraisals, setting objectives, monitoring performance and supporting development.
· Support the policy and external affairs team to deliver against our priorities and projects, including deputising for the Director of Policy and External Affairs, working in sync with other team managers and holistically supporting junior staff members
Deliver against our policy priorities and projects
· Identify, monitor and evaluate policy issues to formulate new policy positions, taking responsibility and action for our position on specific policy areas. This may include developing policy briefings, position papers, consultation responses, blogs, reports, letters and other policy and public affairs documents that capture our policy positions.
· Lead on policy projects from inception to delivery and evaluation including keeping to a set budget where appropriate.
· Develop and collate qualitative and quantitative policy evidence, from analysing previous reports and external stakeholder guidance to developing and delivering against workshops, focus groups, round tables, engagement events and in-depth interviews.
· Work with voluntary sector organisations and people with the greatest health and care needs to understand their experiences, perspectives and ambition using methods laid out above but with a willingness to adapt and flex where needed.
· Connect with policy and comms stakeholders both within our membership and in the wider policy landscape, to spot and make connections among members and to deliver against our five-year strategy objectives
· Work with the wider team to consider how our we evaluate and monitor the success of our project work and our wider influencing wins
· Represent National Voices at external events and conferences where required
Deliver on our communications work
· Work with the Communications and Events officer to help them develop engaging content that conveys National Voices messages to members, external stakeholders, and media to maximise the reach and impact of the organisation’s policy messages and funded project work
· With the support of Communications and Events Officer support media relations activity by drafting media statements, liaising with journalists and other media activity as required
· Manage the sign-off of relevant comms materials including social media, member newsletter, blogs, articles and media statements
· Liaise with senior external stakeholders such as from the Department of Health and Social Care, including attending relevant briefings, and supporting larger joint press activity with other stakeholders when required.
· Oversee management of comms and events calendar, which will be proactively compiled by the Policy and Communications officer, especially where there are conflicts or competing needs
· Along with other managers provide a second review of reports we produce including ensuring adherence to brand guidelines
General
- Take a pro-active approach to including our members and people with lived experience in all areas of our work.
- Support the senior team in identifying potential new members and funding opportunities where possible, as well as costing and drafting bids or supporting others to do so.
- Follow processes set out to measure, monitor and communicate the impact of our work.
- Support good project, financial and data management.
- Contribute to the team’s planning activities and undertake other relevant duties as appropriate.
- Deputise for other members of the team when needed.
- Be prepared to take part in full day events, including providing planning and support
- Be prepared to take part in events outside of core hours, when sufficient notice has been given
Person Specification
Values, attitudes and behaviours
- Passionate about National Voices’ mission and work.
- Proactive, flexible and responsive
- Comfortable working in a team, as well as under own initiative
- Calm under pressure and able to work to tight deadlines while maintaining accuracy.
- Committed to reducing inequality and embracing diversity.
- Comfortable with a range of views and perspectives and keen to make connections and build relationships.
- Willing and confident to assert views, constructively challenge others and receive constructive feedback.
Skills and abilities
- Excellent communication skills, including written and oral, including stakeholder engagement
- Demonstrable experience in delivering against a policy influencing agenda
- Able to synthesise complex information and present it in simple and impactful ways.
- Strong organisational and project management skills, including demonstrable ability to prioritise workload and maintain quality.
- Excellent people skills, able to work collaboratively and flexibly in a small, friendly team, and communicate and collaborate with a wide range of external stakeholders at all levels
- Experience in Identifying and developing funding opportunities, ideally including costing and drafting bids
- Ability to embed clear and reliable processes amongst a team of creative and busy people
- Strong IT skills including Microsoft Office programmes, CRM systems, online conference/meeting software and other programmes where required.
- Able to work well under pressure and to tight deadlines while maintaining attention to detail
- Previous line management experience is preferred
Our approach to hybrid working
We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.
We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.
We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager.
Equality and Inclusion
As reflected in our Equality Action Plan, we are committed to being a truly diverse organisation. We want to ensure that our trustees, staff members, lived experience partners and volunteers come from a wide range of backgrounds, each bringing their own unique perspectives and experiences. We want to ensure that everyone feels heard and is fully able to participate and thrive.
We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. So we strongly encourage people from a Black, Asian or Minority Ethnic background, and people who live with health conditions or disability to apply. Our offices are fully accessible and we are an LGBT+ friendly employer. Men are currently underrepresented in our team so we would welcome applications from men and non-binary people.
We welcome applications from people who have been in contact with the criminal justice system. For some roles, you may be asked to undergo a basic or enhanced DBS check, but you will only be deemed ineligible for roles which relate to any offences on your criminal record.
We have a range of benefits in place to ensure everyone can thrive, for example:
· We are a Disability Confident employer
· We offer enhanced parental and sickness leave
· We offer flexible working wherever possible
· We provide our employees with an annual wellbeing allowance
· And much more
Application guidance
Please submit a cover letter along with a CV to apply.
Applications should be addressed to our Director of Policy and External Affairs, Sharon Brennan, and submitted through CharityJob.
Please apply by Monday the 5th May 2025
We will let you know the outcome of your application by Friday 9th May 2025
Interviews will be held on 22nd May 2025 on Teams
Please note, we will be blind shortlisting all applications, so we ask you not to include your name in your application.
If you are invited to interview, we will ask you about any reasonable adjustments you will need to be able to participate. We will share interview questions in advance of the interview. If you require any adjustments at any stage of your application, please do not hesitate to get in touch with Matthew Haslehurst Director of Finance and Operations
Please specify any access or other requirements of which we need to be aware for the online interview.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role
We are delighted to have received three-year funding from the Aviva Foundation to fund this brand-new Grants Officer role based in London.
You’ll be part of our Programmes team supporting kinship carers in London to access grants which will help reduce financial stress. This could be grants to buy things like white goods and uniforms or accessing Buttle grants to support children growing up in kinship care.
As Grants Officer you’ll talk to kinship carers, discuss their needs, their priorities and then write charitable grant applications on their and their family’s behalf.
You will oversee and deliver the grants process, including co-ordinating the purchase of items (such as children’s clothes, beds or washing machines), collecting receipts for items as required by the funders and liaising with all teams to ensure timely receipt of funds within the charity and to the kinship carers.
Building relationships with funders is core, sharing the impact of the grants and insight about the lives of kinship families in London. You’ll work closely with Programmes, Peer Support, Training and Advice colleagues who work with kinship families in London.
You will also create and run online and face-to-face workshops and clinics, helping kinship carers to understand how to apply for other grants, thereby encouraging resilience and confidence to apply for grants themselves.
You will be a proactive and persuasive relationship builder, able to create partnerships with a range of organisations and peer support groups that support kinship families.
You’ll build trusting and respectful relationships with kinship carers who you will work one-to-one with in community settings. And you’ll build relationships with a range of grant giving organisations across London.
We’re looking for someone who can really deliver impact and demonstrate how embedding this role into the community helps to unlock funding and support for kinship carers at a local level.
The type of person we’re looking for
Kinship carers are at the heart of all we do. This role could be the difference between a kinship carer being able to dress their child for school properly, being able to buy a fridge, take a first holiday to the seaside… or going without.
We are looking for someone who is really organised and who is able to capture and present information clearly in a persuasive grant application. The successful applicant will be compassionate, empathetic, and organised. We are looking for someone who understands the needs of kinship families.
Key responsibilities include:
- Delivering our new grants service across London.
- Meeting performance targets and KPIs as directed.
- Working with kinship carers and their families across London to gather information to complete and submit grant applications.
- Administering grants we secure for our kinship carers and carry out all the necessary administration related to grants.
- Undertaking research to identify funders and build excellent relationships with local grant making charities in order to increase support for kinship families.
- Delivering grant workshops at peer support groups sharing information about locally available grants and providing advice and support on making a successful application.
- Running face-to-face grant clinics within peer support groups or community venues in London, working directly with kinship carers to write and submit requests for grants.
Essential criteria includes:
- Experience of speaking to vulnerable people on the telephone, face-to-face and online, and gathering information with empathy and understanding.
- Experience of working with socially excluded or marginalised people and their families in face-to-face and community settings.
- Experience of running online and face-to-face workshops.
- An understanding of budgeting, managing money, income and expenditure.
- Proven understanding of the importance of confidentiality and a non-judgmental approach.
- Evidence of awareness of safeguarding issues and good practice.
- Experience of organising and prioritising a busy workload without close supervision.
- Proven clear understanding of the need to keep grants records and communication with kinship carers and funders up to date.
- Excellent research and writing skills.
How to apply
In place of a cover letter, you will be asked to answer the following four questions, alongside providing your CV. Please keep your answers to a maximum of 250 words.
- Tell us why you’re interested in working for Kinship in this role and what experience you bring that would make you successful? This is an opportunity to tell us about you, your experience and your values.
- This role requires writing persuasive and accurate grant applications for kinship families. What steps did you take, and how did you ensure the application was compelling and met the funder's criteria?
- This role requires balancing administrative tasks (like tracking grants and recording data) with direct support work. How do you prioritise your workload and ensure deadlines are met without compromising service quality?
- Please describe your experience of supporting vulnerable individuals or families in a community or face-to-face setting. What approach did you take to build trust and gather information sensitively?
Key Dates
- Application deadline: Tuesday 6 May, 5pm
- Interview: Online – Monday 12 May
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
We are made by and for our community of kinship carers. Like family, relationships run deep. And we hear their experiences; for too long they have been isolated without the help they need.
We support, advise and inform kinship carers. Connecting them so they feel empowered. Because a child needs the love and warmth of a thriving family.
We develop research, campaigns and policy solutions. Creating positive change across society. Because for kinship families, love alone is not enough.
Through our work we harness frustrations to fuel passion for change. And tough experiences to inspire ideas that transform lives.
And as we see momentum building, we keep using evidence to demonstrate the value of kinship care. Helping kinship carers navigate challenging circumstances. Believing in a child’s potential.
Join us. Together, let’s commit to change for kinship families.
• Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.
Diabetes UK’s award-winning Media Team plays a vital role in helping make life better for people living with diabetes, or those at risk of developing the condition. We secure high-profile coverage in national, regional, consumer and trade press that talks frankly about the diabetes crisis and the seriousness of diabetes. We tell the story of Diabetes UK’s pioneering research, campaign for improvements in diabetes care, and share the stories of those with lived experience of all types of diabetes.
As Media Manager you’ll be part of a busy, high-performing team responsible for the promotion of our work across a range of areas, including research, policy and campaigns, and fundraising. You’ll also play a key role in our busy press office, working with national and trade media to provide expert comment and information.
You will work collaboratively with teams across the UK, including all four nations, to create and deliver the most appropriate and impactful media stories to support our aims.
We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.
The role can be based at any of the Diabetes UK offices (London, Cardiff, Glasgow, Lisburn, Wolverhampton. Warrington or Taunton).
Office location with hybrid working (based at any Diabetes UK National/Regional Office)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you
You will be a policy, campaigns and public affairs professional with a passion for change and social justice. You will have good working knowledge of the policy and political landscape. You will have experience of developing policy and research which helps to bring about change. Self-motivation, planning, and ability to respond quickly to a changing external environment, will be at the heart of your approach. You’ll have a strong sense of purpose to bring about change that improves carers’ lives and will be results driven. Collaboration internally and externally will be important to you.
About the role
The Policy and Public Affairs team is responsible for Carers UK’s policy, media, campaigns, research, public affairs and media functions, working with our colleagues in Scotland, Wales and Northern Ireland. We are a small team carrying out the full range of public affairs activity, from raising awareness of caring through public campaigns and in the media, to influencing Parliament, Government and wider stakeholders through new research, policy expertise and our campaigning work.
This role plays a vital part in delivering the charity’s core aims to make life better for carers by:
- Contributing to Carers UK's policy and campaigns function in the development and dissemination of policy and supporting key projects to maintain and improve the reputation of the organisation.
- Monitoring, highlighting, and analysing key policy developments by the UK Government and other public bodies regarding their potential impact on carers.
- Liaising and building strong working relationships across the organisation to help deliver the policy and public affairs team’s objectives.
- Ensuring that Carers UK effectively communicates its purpose, policy, and campaigns to achieve change, helping to build the carers movement.
- Having responsibility for aspects of the organisations work and being involved in the full range of Carers UK’s policy, public affairs, and campaigns activities.
About us
Carers UK’s vision is to create a society that recognises, values and supports carers. As the leading national charity for unpaid carers, we exist to make life better for carers, however caring affects them. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.
The closing date for applications is 5pm, Monday 28 April 2025
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing as we receive applications.
Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.
The client requests no contact from agencies or media sales.
Finance Manager
Are you an experienced finance manager - or are you looking to take a step up to manager level? Are you a people person who enjoys collaborating with colleagues as well as with the detail of numbers? Would you be energised by working in a lively and impactful climate charity? We have the job for you!
Position: Finance Manager
Salary: £26,406 for 3 days/week (£44,010 FTE) – Band C2
Location: Hybrid (London & remote) or fully remote considered
Hours: 3 days (21 hours per week) with flexible working patterns
Contract: Permanent
Closing Date: 8.59am, Friday 9th May 2025
About the Role
As the new Finance Manager you will oversee the charity’s finance processes, leading all of the day-to-day financial operations, producing regular financial reporting for the senior management team and board. You’ll work closely with the Co-Director: Strategic Development to monitor financial performance against targets.
Key responsibilities include:
- Managing finance operations including bookkeeping and monthly reporting
- Producing financial reports for the senior team and board
- Supporting budgets for funding applications and projects
- Monitoring income from grants, donations and other sources
- Coordinating the monthly payroll process
- Liaising with auditors for year-end accounts
- Collaborating on strategy and supporting a positive team culture
About You
You might already be in a finance management role or looking to step up. You enjoy getting into the detail but also thrive when working with people and purpose.
You’ll bring:
- Experience in finance or charity financial management
- Strong budgeting and reporting skills
- Great communication and team collaboration
- An eye for detail and confidence working with figures
- Passion for climate justice and equity
We strongly welcome applicants from underrepresented backgrounds including People of Colour, Disabled people, LGBTQIA+ individuals, working-class people, and those with non-traditional educational or career paths.
About the Organisation
A climate charity who create, build, and share ways people can take meaningful action on climate change. Combining personal and local actions into larger systemic change, they face climate dread with a can-do attitude and sense of fun. Whether it’s helping people fix their electronics, turning parking spaces into tree planting zones or lobbying MPs on clean heat, everything is about inspiring more people to take ambitious climate action. With a set of values that guide actions and the organisational culture, daring, joy and community.
Benefits
- 33 days holiday (pro-rata), including bank holidays, plus three Christmas closure days
- Flexible working patterns and remote working options
- Paid "duvet days" for employee wellbeing
- Climate Perks – paid journey days for low carbon holiday travel
- Cycle to work scheme
- Staff discounts on climate-friendly products and services
- Employee assistance programme with free counselling and financial advice
- Paid volunteer and study leave
- Generous sick pay, including time off for periods, menopause, gender-affirming care and fertility treatment
- Good parental leave, family friendly policies and paid carer days
- Training and development budget for every staff member
Other roles you may have experience of could include: Finance Lead, Charity Finance Officer, Management Accountant, Finance Business Partner, Bookkeeper, Head of Finance, Operations Manager (Finance), Budget Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Contract: 12 month fixed term contract
Closing date: 11:59pm, Sunday 4th May 2025.
Job Title: Campaign Manager - Better Business Act
Why this role?
In this role you would be responsible for driving forward the Better Business Act campaign, building relationships with stakeholders who could help us achieve this critical change and using learning from the campaign to contribute to the strategic design and development of B Lab UK’s policy and public affairs work.
In this role you will:
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Campaign Development & Management: Lead and execute the Better Business Act (BBA) campaign, set KPIs, track progress, and ensure alignment with B Lab UK’s policy strategy. Oversee BBA communications, manage relationships with spokespeople, and ensure Justice, Equity, Diversity & Inclusion (JEDI) principles are embedded.
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Technical Specialist & Relationship Management: Advise senior stakeholders on the BBA, represent it at events, build support among business and policy groups, and manage an events program to advance advocacy.
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Team Management: Line manages the Campaign & Events Coordinator and Public Affairs Officer, providing coaching and ensuring alignment across teams for effective collaboration.
Please refer to the job description for full requirements for this role.
What we’re looking for
We believe someone who has a few of these is well suited to exceed in this role. We would love to hear from you if you:
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Substantial proven ability to manage stakeholder-led campaigns, projects or programmes to advance social change - including people, budget and a multi pronged programme of activities. .
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A deep understanding of the role stakeholder governance can play in creating a future that benefits all people & the planet. Technical expertise in the role of legislative change in creating that future is a huge plus.
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Proven ability to manage senior key stakeholder relationships, including managing high profile stakeholders, co-chairs and campaign spokespeople.
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Strategic understanding of how to build, activate and engage a coalition of supporters at scale towards campaign goals.
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Strong written and verbal communication skills, able to write confidently and adapt style to varied audiences.
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Ability to proactively problem solve and scenario plan to mitigate risk.
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A keen collaborator who values the ability to work effectively with colleagues across internal and external stakeholders, in order to align work and achieve objectives.
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Committed to the principles of justice, equity, diversity and inclusion.
Candidates must be able to demonstrate their eligibility to work in the UK (we are not able to provide visa sponsorship).
What we give you
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Purpose driven work enabling B Lab UK’s mission of redefining the role of business as a force for good
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Hybrid and flexible working (around core working hours), we have a high trust environment and are advocates for right place working (min 1/2 days per week in office)
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Opportunity to request to work 4 days a week
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25 days holiday plus bank holidays (pro rata for part-time staff)
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1 additional annual leave day (pro-rata for part-time staff) for each complete annual year of service, up to a maximum of 30 days
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Our office is closed between Christmas and New Year, no need to take an extra holiday!
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Private Medical and Dental cover
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£200 per annum tax free Annual Wellbeing allowance and Employee Assistance Programme
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2 paid volunteer days per year
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Enhanced Parental Leave and family friendly policies, including carers leave
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Learning and Development opportunities
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Enhanced Pension and Life Assurance
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Cycle to Work Scheme
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Income Protection policy
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Working in a flexible office workspace
B Lab is the non-profit network transforming the global economy to benefit all people, communities, and the planet.
The client requests no contact from agencies or media sales.
Position: Volunteer Coordinator
Type: Full-time (35 hours a week), permanent
Location: Office based in London with flexibility to work from home
Salary: £26,384* per annum plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*you’ll start at our entry point salary of £26,384* per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Are you passionate about engaging communities and empowering volunteers? The MS Society is looking for a Volunteer Coordinator to support our Community, Events & Retail Fundraising team. You’ll play a key role in recruiting, supporting, and developing volunteers, helping us achieve our mission of improving the lives of people affected by multiple sclerosis.
As a Volunteer Coordinator, you will:
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Plan and manage volunteering opportunities across our income generating activities.
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Recruit and onboard new volunteers, ensuring an outstanding experience.
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Create and deliver engaging volunteer campaigns to grow our community.
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Support and maintain strong relationships with volunteer organisations and local partners.
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Monitor and improve volunteer engagement and retention to strengthen our impact.
About You
We’re looking for someone who:
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Has experience working with and recruiting volunteers.
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Can build strong relationships with diverse communities.
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Has excellent organisational and communication skills.
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Is confident using IT systems, including Microsoft Office and CRM platforms.
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Is creative, enthusiastic, and passionate about supporting the MS Society’s work.
Join us in shaping a stronger volunteer community that will drive our fundraising efforts and help us continue delivering vital support and research for people affected by MS.
Closing date for applications: 9:00 on Thursday 8 May2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Our expert team of canine behaviourists provide behavioural support and advice to teams within Battersea, members of the public, and the rescue organisations we work with around the world. The team design and help implement behaviour modification and training plans for dogs whilst coaching members of the canine care groups through the practical day-to-day steps. They also assist with behavioural and welfare assessments of animals who come into our centres and are on hand to help manage and provide further support with dogs with more complex behavioural needs. The team provide support to dogs during their stay at Battersea, and are also available for continued advice after rehoming.
We are now looking to recruit a Canine Behaviour and Training Advisor for our team in London. Within this role, you will work with our operational teams in the assessment and welfare of the dogs in our care and in the provision of behavioural training and advice for staff, volunteers, customers and external organisations. You will be working as part of a care group to create behaviour modification plans, support with handling difficult dogs and make recommendations, along with the individual care group, for individual dog outcomes.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Working with our dogs and cats:
We are here for every dog and cat. Within our operational roles, this means providing the highest level of care and husbandry to our animals. Every day will be different and will sometimes involve emotionally challenging situations. Battersea has created an ethos of open conversations and carefully curated wellbeing initiatives to support our employees handling these scenarios. It is also important to note that the role is very physical and does involve a lot of manual tasks which are required to provide the exceptional standards of care to our animals. We ask you consider these aspects of the role carefully before applying.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 11th May 2025
Interview date(s): 28th May 2025
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.