Care Management Jobs
Are you an organised professional with strong administration skills? Join our team as a Service Improvement & Transformation Team Administrator and play a key role in supporting our mission.
As a Team Administrator, you will be responsible for efficient completion of all administrative tasks of our Service Improvement & Transformation Team. You will work closely with the Head of Service Improvement & Transformation, the Programme Lead, the Lead Research Nurse, and Project Managers, ensuring that projects are delivered on time and within budget.
Your role will include assisting in the preparation of proposals, reports, and other communications, ensuring that all necessary documentation is received prior to Committee meetings. You will also accurately review, process, and approve grant applications for our Care Centre & Network, Community Service Programme, and Research Nurse Network, ensuring compliance with our Guidance Policy. You will need to identify requests that should be treated as exceptions and escalate appropriately.
In managing support grant payments, you will handle tasks such as checking and authorising invoices, dealing with invoice queries, raising purchase orders, and maintaining precise records. Additionally, you will record actions and minutes from team meetings when required and ensure that all correspondence and actions are accurately logged in our CRM database.
This role requires a professional who can undertake various tasks with a commitment to our core values. If you are dedicated, meticulous, and ready to contribute to a vital part of our Association, we invite you to apply and become a valued member of our team.
Hybrid Working Expectations: up to 2 days per week office attendance
(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)
What are we looking for?
An organised and detail-oriented individual with strong IT skills and proficiency in Microsoft Office packages. Experience with CRM databases is essential.
You should be capable of managing and prioritising your workload effectively, even in a busy environment. Accuracy and attention to detail are crucial in this role.
Strong communication skills, including an excellent telephone manner, are a must. You should possess excellent interpersonal and negotiation abilities, with the tact and diplomacy to persuade, influence, and appropriately challenge.
A proactive approach to work and problem-solving is vital. Knowledge of relevant GDPR legislation and the ability to work within its guidelines are also required.
For full role responsibilities please view the job description located within the Candidate Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Strong IT skills and knowledge and experience of Microsoft Office packages.
- Ability to use CRM databases.
- Excellent level of accuracy and attention to detail.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
Alternative Applications
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
Are you passionate about supporting older people with dementia and their carers to enage with activies across Lewisham? If so, we want to hear from you!
Age UK Lewisham and Southwark is looking for a part time coordiantor to deliver arts and crafts, physical exercise and singing groups for people with dementia in Lewisham. You will be delivering the programme with the support of our volunteers and working directly with freelance workers and community partners.
The successful candidate will have a good undersatnding of the needs and issues affecting older people including dementia awareness.
They will be able to work as part of a team and travel within Southwark and Lewisham. Great interpersonal skills required along with the ability to work to Age UK Lewisham and Southwark’s values to empower and enable older people to lead fulfilled lives.
Employee Benefits:
- 26 days annual leave + bank holidays (pro rata)
- Additional 1 day leave for Birthdays
- Access to an Employee Assistance Programme including access to a helpline for partners and dependents
- Generous contractual sick pay scheme, allowing staff to recover without the worry of loss of income
- CycleScheme members – enabling employees to save 25-39% of the cost of a new bike & accessories whilst also spreading the cost
- TechScheme members – enabling employees to purchase tech and home furnishing through AUKLS and spread the cost from their salary
AUKLS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
For full details, please download the Recruitment Pack which includes a Job Description and Person Specification.
Closing date for applications – 9am on 8 July 2024
Interviews will take place week commencing 15 July 2024 at Stones End Day Centre, Southwark
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Income Generation Coordinator will scope and track new and existing funding opportunities across the UK and actively seek funding for our pipeline of projects. The Income Generation Coordinator will also track tender opportunities across the SE of England and will work with the executive team to write tender bid responses and coordinate the information required. This role will also lead on fundraising, including grant fundraising, and support income generation across the organisation. The role will build and grow internal and external relationships in order to help the charity to grow revenues and increase delivery opportunities. The role will be currently managed by the Deputy CEO but will very much be led by the Executive Team and working collaboratively with the wider organisation to develop projects, tender response, grant applications and business opportunities.
The client requests no contact from agencies or media sales.
Sapphire is a specialist housing association providing quality housing, support and related services to single people and families in housing need across three London boroughs and Hertsmere.
We are investing heavily in our stock and are committed to delivering high levels of customer care to a diverse client group. This is an opportunity to make a difference and help shape our future success.
SUPPORTED HOUSING OFFICER, London WC1X
£30,645 per annum (increasing to £33,310 after 12 months)
Putting your key working and communication skills to good use, you will provide effective support to residents through individual support plans with the aim of promoting independent living. A thorough knowledge of welfare benefits including housing benefit and a proactive approach to rent arrears are essential. A seven day rota system applies.
As an Investors in People Gold employer this is an excellent opportunity to join a supportive business that encourages employee development and growth from within.
We offer a generous benefits package including interest free season ticket and bike loan scheme, private health and life insurance and a degree of flexible working.
If you would like to be considered for this post, an application form can be downloaded from our website.
Appointment is subject to Sapphire receiving an enhanced DBS Check which we consider acceptable.
Closing date for return of completed application: Wednesday 17th July 2024
Interview: Week commencing 22nd July 2024
Sapphire is a charitable registered housing provider. We welcome all applications and value diversity in our workforce.
About Us
Headway East London is a charity supporting people affected by brain injury. Working across 13 London boroughs we offer specialist support and services for survivors and their family. We offer therapies, advocacy, family support and community support work alongside our day service: a community venue where people can make the most of their abilities and interests.
We also promote awareness and understanding of brain injury by providing information to the public, and offering training to university students, professionals and businesses.
Our vision is to build a community where people with brain injury are valued, respected and able to fulfil their potential.
About the Role
The Finance & Administration Assistant is a newly created role that will provide various parts of the organisation with administrative support, as well as some receptionist duties. This dynamic role will sit within the Finance team and report to the Director of Finance, however it will directly support the areas of Administration, Finance, Fundraising, and three different Service Delivery functions.
Principal Duties and Responsibilities
Administrative tasks
- Manage external communications through post, telephone and email, ensuring information is redirected to the relevant person to be dealt with efficiently and effectively.
- Support service/department managers with necessary purchasing.
- Keep up to date record of monthly invoicing information for services and liaise between the Senior Finance Officer and the Service Managers to ensure this system is running efficiently and effectively.
Finance related tasks
- Manage Petty Cash transactions on site, ensuring accurate and up to date records are kept at all times, and perform the bank runs.
- Collect and check monthly debit card and credit card reports with all necessary Purchase Invoices and PO’s from the card holders.
- Assist the Finance Officer in processing expenditure: checking Purchase Invoices against PO’s, ensuring that all authorisations are in place, and posting expenditure on the QuickBooks database.
- Assist the Senior Finance Officer in sending out statements to overdue Debtors from QuickBooks.
Fundraising related tasks
- Process donation payments received via cheque, cash or PayPal and similar platforms onto the Beacon database.
- Assist the Fundraising Manager in keeping the Beacon database up to date with donations/grants received, gift aid eligibility and forms, and grant contracts.
- Instigate periodic thank-you letters to donors.
The client requests no contact from agencies or media sales.
Background Information:
Mind in Tower Hamlets, Newham and Redbridge (MindTHNR) has a strong reputation for delivering good quality counselling services for over 20 years, achieving positive recovery outcomes.
This is a BACP accredited service and operates using a volunteer counselling placement model alongside paid clinical counselling staff, delivering bereavement counselling to adults living in Newham.
The Counselling Coordinator will be required to complete, oversee and screen clinical counselling assessments and referrals, provide administrative and data support for the smooth running of the counselling services including managing administrative assistants, and provide duty management to therapists in accordance with safeguarding policies and procedures.
Management Structure:
All Mind in Tower Hamlets, Newham and Redbridge staff are accountable to the CEO. The Counselling Coordinator will be supervised by the Counselling Service Manager who reports to the Operations Director.
Overall Purpose of the Post:
The Counselling Coordinator will be required to effectively support the coordination and supervise the activities of Newham Bereavement Service and Tower Hamlets Bereavement Service at an operational and clinical level to ensure that it meets its contractual obligations and KPI’s. Currently this service consists of bereavement counselling, brief counselling, and early bereavement support.
Key Responsibilities of Post
1. Management
1.1. Ensure the delivery of the service is in accordance to the contractual agreement
1.2. Effectively monitoring the database, looking for outliers and rectifying this on the Views database system.
1.3. Monitor and manage service capacity in accordance to contractual KPI’s
1.4. Ensure counsellors are at capacity within their individual caseloads and maintain effective clinical work at this level.
1.5. Monitor, identify and report any gaps in volunteer staffing levels both planned and unplanned to the Counselling Services Manager and take appropriate action
1.6. To provide duty management to therapists (counsellors) and support / guide them in accordance to safeguarding policies and procedures
2. Training
2.1. To support the Volunteer Counselling Placement Programme
2.2. To support the recruitment and induction of Volunteer Placement Counsellors in line with Mind in Tower Hamlets, Newham and Redbridge policies and procedures.
2.3. To support with ensuring that all new volunteers understand how to use the Views and IAPTus database system to meet the quality and recording requirements of the counselling services.
2.4. Ensure that all administrative assistants understand how to use the Views and IAPTus database system to meet the administrative requirements of the counselling services.
2.5. Consult with counsellors and provide guidance for extensions and signposting where necessary
2.6. To work with the team to coordinate and deliver periodic training workshops for counsellors according to service needs as part of their continuous professional development and to promote team building
3. Clinical
3.1. Complete clinical counselling assessments and recommend interventions for clients referred to the service.
3.2. Coordinate and oversee clinical counselling assessments and referrals to the service
3.3. Manage referrals received by this service ensuring that all relevant client information is accurately and regularly updated onto the Views system
3.4. Screen referrals to the service for counselling in accordance with the service’s inclusion and exclusion criteria
3.5. Identify inappropriate referrals and discuss with the Counselling Services Manager
3.6. Ensure that the service is operating to full capacity in order to maintain required KPIs for waiting list levels
3.7. Manage client queries and related administrative requirements including answering the phones, data input, allocations to counsellors, updating care pathways and schedules, sending appointment letters and other communication.
3.8. Act as Duty Manager as required and respond to safeguarding issues and risk in an appropriate manner
4. General Duties
4.1. To support service monitoring and patient feedback mechanisms in partnership with the management team.4.2. To contact clients at the top of the waiting list and book in clients to the counsellor’s diary and send follow up client and GP letters when needed
4.3. To monitor discharge procedure by discharging people who have not engaged
4.4. To promote the services to other professionals, GP’s, IAPT providers within Tower Hamlets and Newham
4.5. To develop the profile of services in Tower Hamlets and Newham by maintaining close links with referral sources in particular local GP’s
4.6. To take measures to increase the accessibility of the service, by targeting under-represented groups in Tower Hamlets and Newham multicultural community. To promote cultural awareness and sensitivity in the process of service delivery
4.7. To ensure the service is operating within the BACP code of Ethics and Practice and complies with the BACP Quality Standards
4.8. To attend service contract meetings when required
Duties required of all Mind in Tower Hamlets and Newham employees
5. To work unsocial hours as required, evening and weekends as the service needs are identified and cover required
5.1. Undertake the induction programme as devised
5.2. Participate in staff meetings, team meetings, supervision meetings, appraisals, consultancy, training, team development sessions, working groups and other meetings as required, reporting back as required
5.3. Provide cover for staff who are absent, at the direction of the Counselling Services Manager
5.4. To be administratively self-servicing, with good organisational skills
5.5. Share responsibility for the effective use of systems and procedures for service users, finance, staff communication, and dissemination of good practice and effective working methods within Mind in Tower Hamlets, Newham and Redbridge
5.6. Share responsibility for health and safety practices, safeguarding or suicidal risk and reporting any concerns to line management and taking immediate action as required
5.7. Undertake all duties in accordance with Mind in Tower Hamlets, Newham and Redbridge’s policies, with particular reference to the Equal Opportunities and Health and Safety policies, and work towards their continuing development and implementation.
This job will be reviewed periodically in line with the organisation’s Business Plan. The role as described is not exhaustive and so there may be other areas which are the responsibility of this role
Qualifications
1.
Counselling or Psychotherapy qualification to Advanced Diploma level or above
E
2.
Accredited membership or registration with any recognised professional body or prepared to work towards this within the first 6 months in post
D
Experience
3.
Substantial and demonstrable experience of providing psychological interventions of at least 1 years post qualification
E
4.
Experience of managing client’s risk to self/others and making onward referrals to secondary care services, crisis teams, CMHT’s and safeguarding referrals. Also able to guide others in conducting comprehensive risk assessments and onward referrals accordingly
E
5.
Experience of the use of clinical outcomes measures, (eg. CORE-10, PHQ9 and GAD7)
E
6.
Experience using of IAPTus, Views or similar patient database system
D
7.
Experience of engaging and communicating effectively with a diverse range of people, including clients, staff and other professionals
E
8.
Experience of keeping accurate records and writing clear and concise case notes, reports and other forms of communication both internal and external
E
9.
Demonstrable experience of screening referral suitability and knowledge of suitability within the stepped care framework
D
10.
Experience of working with volunteer counsellors including recruitment, induction and line management
D
11.
Experience of delivering training/presentations to a range of audiences, ideally on topics which relate to mental health and wellbeing
D
12.
Experience of developing and running group-based treatment interventions
D
Skills and Knowledge
13.
Ability to work independently and as part of an integrated multi-disciplinary team
E
14.
Ability to prioritise and manage own workload and use own initiative in identifying and solving problems
E
15.
Ability to work flexibly and work unsocial hours, as required
E
Qualities
19.
Ability to influence and lead others to achieve shared goals
E
20.
Ability to work flexibly and work unsocial hours, as required and help others
D
21.
Demonstration of respect for diversity, inclusivity, and good working relationships
E
22.
Upholding ethics and organisational values
E
23.
Demonstration of commitment to own learning and continuous improvement through training and development
E
The client requests no contact from agencies or media sales.
We have an amazing opportunity for a Black & Minoritised Ethnic Communities Independent Domestic Violence Advisor (BMEC IDVA) to join our new team in the London Victim & Witness Service who will provide tailored specialist support to domestic abuse victim/survivors from Black and Minoritised Ethnic Communities, working 37.5 hours a week.
Do you want to join a committed and inspiring team? Do you want to help make a real difference every day?
Do you want to contribute to change & improve the quality of lives of Black & Minoritised survivors?
Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care?
If yes, then we'd love to hear from you
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part-time roles)
- Pension with 5% employer contribution
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This post is open to applicants who identify as being from Black & Minoritised Ethnic Communities only, as this is deemed a genuine occupational requirement under Schedule 9 (part 1) of the Equality Act 2010.
This role offers flexibility for home and office working with travel to appointments to meet clients across London as required. As an Independent Domestic Violence Advisor- BMEC you will:
- Provide a proactive, high quality & trauma-informed support service to survivors of domestic violence and abuse, with a particular focus on black and minoritised ethnic communities
- Carry out risk assessment, safety planning, advocacy & prevention & recovery work
- Work with relevant service providers to create effective referral pathways
- Manage a caseload, including those assessed at high risk of harm
- Use a person-centred, survivor-focused approach, being mindful of the effects of trauma & additional barriers to access that survivors from black and minoritised ethnic communities may experience
You will need:
- A passion for working with victim/survivors & an understanding of domestic abuse & its impact
- Knowledge of the issues those from Black & minoritised communities face
- A non-judgemental, non-directive and anti-discriminatory approach to empowering victims/survivors
- The ability to speak another language, particularly- Polish, Ukrainian, Mandarin, Cantonese, Korean, Tamil, Turkish, Kurdish, Russian , Somali, Yoruba, Akan, French, Lingala, Igbo, Gujarati, Arabic, Sylheti/Bengali, Hindi, Urdu or Spanish is desirable
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Yeldall Manor is a Christian recovery centre for men wanting to overcome their addiction problems. We have created this new part-time position to provide consistent and professional HR support to the organisation, bringing together various roles currently undertaken by a few different staff members.
The role will suit someone who can work under their own initiative (after training in our charity practices), experienced in overseeing the employee journey from recruitment and retention to departure. You will act as the first point of contact for HR-related queries, and ensure that the charity is compliant with all relevant legislation. This will involve dealing with all employment matters, building robust policies & procedures, and implementation across the organisation. You would also be responsible for preparing the staff rota and all related administration. We do not currently have HR software, so reviewing our requirements in this area would be one of your responsibilities. Please see the job description for full information about this varied post.
As a small charity (c. 35 staff including part-time and casual workers), the role will require balancing practical and administrative tasks with management responsibilities. We anticipate that you'll be based in the office for at least two days out of the three days/24 hours worked per week. This is in a lovely rural setting near Twyford (Reading) and, being situated within the rehabilitation centre, you will have daily contact with those men whom you are ultimately helping. They inspire and motivate us just as much as we seek to encourage and support them.
As this is a strategic post within an actively Christian setting, applications should be from committed Christians. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.
Yeldall wants all those affected by addiction to heal, transform and thrive.
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The client requests no contact from agencies or media sales.
Job Title: Family Finding Social Worker/Senior Practitioner
Contract: Permanent
Hours: 14 hours per week
Salary: £15,374.24 - £16,589.63 per annum (FTE £38,435.60 – £41,474.10) - Social Worker
£17,036.32 - £18,426.24 per annum (FTE £42,590.80 - £46,065.60) - Senior Practitioner
Location: Barkingside/Redbridge (Hybrid)
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
Coram Ambitious for Adoption Regional Adoption Agency [RAA] is a commissioned Voluntary Adoption Agency delivering statutory adoption support services and family finding for a number of local authority partners. The post adoption post holder will be located in Hillingdon, as part of the wider RAA partnership located across London and surrounding areas. The hub services for the RAA include the recruitment, assessment and support of Coram approved adopters, which are located at the Coram Campus in London.
The post holder will be employed by Coram, a service with a long track record of serving children well and outstanding ratings from Ofsted. The task for the Regional Adoption Agency is to ensure that all children who have a plan for adoption are given every chance to have that ambition realised and when placed in a permanent family receive the relevant support as their needs change and develop.
About the role
We are seeking a dynamic Family Finding Social Worker or Senior Practitioner wishing to play an active role in the delivery and development of a high quality family finding service for the London Borough of Redbridge, for children with a plan for adoption.
The post holder will have lead responsible professional for family finding, but will also assist the team with providing a statutory post adoption service [assessments for post adoption support and applications to the Adoption Support Fund] for families living within the local area.
The post holder will be part of a small and very supportive team to develop practise and skills in this area. The post holder will also be able to have access resources and services within Hillingdon to support this role and be part of a bigger network of support from colleagues from across the RAA. This role will function as a job share to offer continuity to the children we are family finding for.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Monday 15th July 2024 at 23:59
Interview date: Friday 26th July 2024
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main purpose of the post:
• Working as part of a supportive and skilled team, you will be required to share in leading and further develop the GYM youth work service across Coventry and the surrounding area.
• You will spend a large proportion of your time working directly with young people in schools, colleges, youth clubs and outside areas as needed
• You will lead a range of different sporting and other activities and encourage and motivate young people to become involved in such.
• You will work closely with other colleagues across the GYM service, supporting identified needs and additional projects as required.
Key Responsibilities:
• To work directly with children and young people, actively leading in a range of sporting and other activities while enabling effective personal and social development - The young people you work with will include those who are vulnerable, disengaged and hard to reach and those exhibiting challenging behaviour.
• To lead with passion and enthusiasm, in different indoor and outdoor venues across the city.
• In discussion with GYM management to further develop this service, including additional sporting and other opportunities, trips and excursions, including residential as the service develops.
• To support the established GYM youth clubs in different locations and develop new as needed.
• To take part in the GYM outreach service, including driving the youth bus as needed.
• To take part in the StepTogether service.
• To promote, lead and support involvement in the Duke of Edinburgh Award Scheme
• To visit and provide information to individuals, groups, schools, colleges, and other youth facilities, building and maintaining relationships with key stakeholders and delivering training when required.
• To be committed to achieving service outcomes and to systematically gather dataregarding these outcomes as required
• To assist with administration duties, data collection, monitoring and evaluation and Professional Youth Mentor (Outreach)
• To assist in fundraising initiatives.
• Any other duties as determined by GYM management from time to time.
Due to the nature of the role, a full driving license is required. You will be required to travel across Coventry and beyond and may need to visit locations not easily accessible by public transport. You will also be required to drive and manage the youth bus as needed (non HGV)
We recognise the benefits of a diverse workforce and therefore welcome applications from all backgrounds and all sections of the community. In line with the Immigration, Nationality and Asylum Act all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview.
The client requests no contact from agencies or media sales.
We are looking for a confident individual with great interpersonal skills for this busy Neighbourhood Services role. If this is you, come and join us at ISHA as our Neighbourhood Services Officer.
Neighbourhood Services Officer
Hours: 35 hours (full time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £34,891.50
Contract: Permanent
This is an exciting opportunity for an experienced Neighbourhood Services Officer who understands effective management of neighbourhood services and contractors to join our small, but supportive, Housing & Neighbourhoods Team working on all aspects of Neighbourhood and Estates. It is an interesting and varied role for an engaging, solution-focused person, with a passion for providing smooth running of the neighbourhoods, support and assist residents and work colleagues and someone who wants to add value within an organisation.
You will bring your knowledge and experience of conducting routine inspections of neighbourhoods and coordinate with contractors to schedule and oversee cleaning, landscaping, and maintenance activities, including building maintenance, cleaning, maintenance of communal areas, monitoring CCTV. Through regular inspections and overseeing the work of contractors, you will ensure that health and safety requirements are met. You will maintain records of inspection findings, complaints and corrective actions taken, providing regular reports to management and stakeholders on the status of cleaning and maintenance.
You should be a resilient, professionally curious person, who is enthusiastic about a career in the Social Housing Neighbourhood arena.
You will work closely with the Neighbourhood Services Manager, in a generalist capacity, to support with continuous improvement across all service areas, while helping to support and achieve our organisational objectives.
Some of the key responsibilities of the role include:
- Conduct routine inspections of neighbourhoods to assess cleanliness and maintenance standards, identifying areas in need of attention.
- Be customer centred, welcoming new residents to their neighbourhoods and ensure information is made available on a range of local services.
- Carry out neighbourhood inspections in line with the programme set out by ISHA, such as checking cleaning and gardening meets the required standards.
- Monitor cleaning and gardening services, check cctv systems, lifts, check and test communal lightings, rotate communal bins and litter pick. Undertake visual weekly safety checks on playgrounds and equipment where applicable. Record your findings on our housing management system database.
- Take ownership and responsibility for any service-related complaints/queries from customers ensuring that the customers experience is positive, professional and within set timescales at all times.
You
We are seeking a proactive and committed individual with strong interpersonal skills who can provide an efficient, exceptional and customer-focused service to residents. This is busy and varied role, so we’re looking for someone with excellent interpersonal skills, who can adapt to a fast-paced working environment while ensuring consistency, alongside considering and minimising risks, who will play an integral role in estate services and building inspection by monitoring and inspecting against standards and health and safety assessments.
Working closely with our key internal and external stakeholders, you will make recommendations for estate improvements and ensure the better delivery of services to customers. You will ensure health and safety are identified, reported and action as soon as possible.
You need to be flexible, proactive, and enthusiastic, and have excellent communication and influencing skills. A great sense of humour and can-do attitude will serve you in good stead working in our busy, fast paced office.
Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you’re excited by this role but your experience doesn’t quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
If this sounds exciting, we want you on our team. Please do apply.
This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
Deadline: 09:00am on Wednesday 10 July 2024
Interview: To be confirmed
Interested?
If you would like to find out more, please click the apply button. You will be redirected to complete your application for this position.
Please note: We can only able to accept applications from candidates with eligibility to currently work in the UK.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions.
No agencies please.
Are you passionate about making a difference for people across North Hampshire who have a life-limiting illness, are facing the end of life, or experiencing bereavement? Could you inspire thousands of individuals a year to support the vital work of St. Michael's Hospice through compelling storytelling and innovative campaigns? If so, we would love to hear from you!
St. Michael's Hospice is seeking a dedicated and experienced fundraiser to lead our Individual Giving portfolio. The Individual Giving Lead will play a pivotal role in generating funding for St. Michael's Hospice through individual giving - inspiring new donors and maximising opportunities with existing ones.
About St. Michael’s Hospice
St. Michael’s Hospice is a registered charity providing palliative and end of life care services for the people of North Hampshire.
As a charity, we depend on the kindness and support of our local community to continue offering our services free of charge. It may come as a surprise, but only 16% of our funding comes from the government. End-of-life care is an essential service, not a luxury, yet it is not funded like other care services. To keep the Hospice’s services running, we need raise an additional £15,000 every day.
The role
As our Individual Giving Lead, you will ensure that everyone that makes a donation to St. Michael’s Hospice, feels valued and that their donation has truly made a difference.
You will maximise opportunities for individual supporters across the individual giving portfolio. Identifying areas for growth and achieve new income across all income streams and enjoy building and deepening engagement with existing supporters.
This role can be office based or hybrid (a mix of home and office working). We would like someone to work a minimum of three days, however hours can be worked across the week, to suit the candidate.
The fundraising office is in Millennium House, Priestley Road Basingstoke and has free parking. It is within a short walking distance from St. Michael’s Hospice and Basingstoke Hospital.
At St. Michaels, you'll be part of a warm and supportive team dedicated to providing compassionate care to those in need. You'll have the opportunity to make a real impact, shaping the future of our fundraising efforts and helping us continue to provide vital services to our community.
If you're ready to take your fundraising career to the next level and make a difference that truly matters, we'd love to hear from you! Apply now to join our team as our Individual Giving Lead and be part of something special.
Wehn applying, please tell us about:
- Why you would like to work for St. Michael’s Hospice
- How your skills and experience make you the perfect person for this role
The client requests no contact from agencies or media sales.
Disability Solutions West Midlands are seeking a motivated individual with an advice background who is looking for additional training to become our DisAbility Connect Project Worker. The successful candidate will have a knowledge of the health and social care/local community landscape and experience of working in the community advice sector, or social prescribing. The successful candidate will have a full driving licence and daily use of a car. We warmly welcome applications from ex-military personnel.
Role Responsibilities:
You will be delivering a unique and innovative information and advice-based support and enablement service for people with disabilities who are living complex and challenging lives:
· Helping them to understand and identify the issues that are undermining their quality of life.
· Exploring options for solutions, opportunities, and ways forward with clients and helping them to make choices.
· Supporting clients’ development of action plans.
· Enabling clients to fulfil their action plans and gain the life-toolkit and ability to manage future setbacks and take advantage of new opportunities.
37 hours per week with starting salary of £23,698 with pension contribution and Employee Assistance Programme.
Currently office-based Monday, Tuesday, and Thursday 08.30am-4.30pm, with other hours currently home-based (Wed, and Fri).
About Disability Solutions West Midlands (DSWM) - we are a user-led pan-disability charity based in Stoke-on-Trent and have been working in the city for over 40 years. Our mission is to empower people with disabilities and long-term health conditions to attain the highest possible quality of life, through listening, information, advice, guidance, and emotional support.
The DisAbility Connect Project is an innovative project which offers bespoke information and advice, assessment, and action-planning for people with disabilities and/or long-term health conditions.
The project strives to help those who are not connected to appropriate benefits, services, and opportunities in their communities, with the aim of helping individuals and their families to improve their standard of living.
Please see full job description below for further information.
Please note: Candidates attending interview will be asked to deliver a presentation for no more than 7minutes responding to the following question:
“'What challenges do you feel people with disabilities and their families may face when seeking and engaging with support, services, and opportunities within the community?'
Candidates are asked to bring their presentation on a data stick. A laptop and projector will be ready for candidates to use on the day of the interview.
Promote and empower people living with disability by providing advice and information, education and assistance to facilitate choice and independence.
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The client requests no contact from agencies or media sales.
Senior Relationships and Engagement Officer – North England and Wales, and Scotland (Remote, with travel across regions as required)
About us
Lifelites is a unique charity that has been providing innovative assistive and sensory technology, specialist training and technical support to the children’s palliative care sector for 25 years.
Our inclusive equipment empowers over 12,500 children to play, create and communicate, helping families build joyful memories and experience moments of fun and connectivity.
About the role
We are looking for an experienced relationship fundraiser to join our small team and help us engage with, and fundraise from, corporates, membership organisations, special interest groups and community groups across the north of England and Wales, and Scotland.
This is an amazing opportunity to join an established charity looking to grow and diversify both its fundraising and service provision over the next 5 years.
Job Title: Senior Relationships and Engagement Officer (North)
Reports to: Head of Fundraising & Communications
Direct reports: None
Salary: £32,000 - £39,000
Location: Home-based; Head office at 60 Great Queen Street, WC2B 5AZ; Travel required to visit supporters and partner sites when necessary.
Hours: 34 per week, Monday – Friday; would consider part time (0.8FTE) or condensed hours over 4 days.
About you
Can you inspire people to fundraise and support children with life-limiting conditions and complex disabilities? Have you a proven track record of building sustainable, long-term relationships? Do you enjoy a challenge and want to build new partnerships that will allow our charity to increase its reach and impact across Britain and Ireland?
Whether you are looking for a new challenge or are ready for the next step in your career, we would love to hear from you.
Applications close: Monday 8th July 2024 at 5pm
Interview: Monday 15th July 2024 (online)
Second Interview: Tuesday 23rd July (in-person)
The client requests no contact from agencies or media sales.
Reporting
This role reports to the Director of Finance and Administration.
Responsibilities
Office and facilities administration
o Liaison with office owners about accommodation, facilities, services and supplies to ensure smooth running of charity HQ.
o Ordering office stationery and supplies.
o Off-site storage oversight and organisation.
o Printer supplier contract management.
o Implementation of the Health and Safety action plan and obtaining landlord documentation on a timely basis.
o Maintaining a log of laptops, organising new laptops where required and the return of laptops from leavers.
o Maintaining company credit card and petty cash records.
Lead responsibilities
o Office Fire Warden.
o Office First Aider.
Senior Leadership Team support
o Researching, organising and booking travel.
o Support for diary management.
o Meeting venue sourcing research, organisation and booking.
o Expenses administration.
o Project implementation support as required.
o Venue sourcing, travel, accommodation and refreshment support for staff and team away days as required.
Trustee Board support
o DBS checks for new Trustees.
o Updating Trustee induction pack.
o Maintaining contact details.
o Booking training for Trustees and maintaining Trustee training records.
o Supporting Trustees travel to meetings, including researching and booking travel and accommodation.
o Sending diary invites for Board and Committee meetings as required.
These responsibilities may change depending on the needs of the organisation and as agreed with the line manager.
Experience
Experience is sought in the following areas:
· General administration in a busy office environment, ideally with a dispersed workforce working in the office and at home throughout the UK.
· Meeting logistics organisation including venue identification; venue booking liaison; travel booking; accommodation booking.
· Processing confidential information about staff and partners in compliance with GDPR.
· Working with international partners would be ideal but not essential, including multiple cultures and currencies.