Care Management Jobs

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This is an exciting opportunity to join our small but high performing philanthropy and special events team. This role works alongside our senior trusts and statutory manager and head of trusts and statutory to secure funding from charitable trusts and foundations. It’s responsible for managing and growing support from small to mid-level value trusts through compelling proposals and exceptional stewardship.

About you

This is a fantastic opportunity for someone to grow and develop their experience in trust fundraising and make a significant difference for people affected by breast cancer. You’ll be a strong written and verbal communicator who’s passionate about building relationships with charitable trusts and foundations. With a proactive approach and excellent attention to detail, you’ll be able to work well independently and as part of a busy fundraising team. You’ll have experience of managing competing priorities, with the ability to stay calm and positive under pressure.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now Recruiment Team. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9am on Monday 22 July 2024

Interview date Week commencing 29 July 2024

Are you passionate about making a positive impact on people’s lives? Do you thrive on providing empathetic and meaningful support to those facing challenges? If yes, come join the team!

About the role:

Floating Support Workers in the Westminster Service will be part of a large, dynamic team providing an effective and empowering service to vulnerable clients across a variety of tenures.

You will be responsible for delivering person-centred, psychologically informed support to a range of individuals, with varying needs, to enable them to sustain their tenancy, enhance their wellbeing, build resilience, and achieve their goals and aspirations. The work you undertake will really make a difference to people’s lives.

All work undertaken will be in line with planned support, making sure that clients are actively involved and that the support offered is full and holistic.

The Westminster Floating Support Service is funded by the Westminster Council to provide flexible housing related support in order to enable Clients to continue to live independently within their own home, regardless of tenure type. The service is delivered in a manner that is respectful of service user’s racial, cultural and/or religious backgrounds and respects individual dignity. The support provision operates as part of an overall network of support and care for clients working closely with other professionals involved in the support and care of the individual.

All staff are provided with continuous learning opportunities and SHP provide a comprehensive inhouse training programme.

About you:

• Understanding of how to support clients to carry out tasks such as budgeting, calculating benefit entitlements and understanding rent arrears and housing options.
• Experience of working in a client-centred support service working with vulnerable people presenting significant levels of need and risk, with an ability to devise and deliver on action plans through high quality risk management and needs assessment.
• A demonstrable level of experience and/or understanding of the range of approaches appropriate to working with issues such as substance use, mental and physical ill health, dual diagnosis, challenging behaviour, risk of homelessness, offending, antisocial behaviour, social isolation, domestic violence, gang-related issues, young parents, leaving care and learning disabilities.
• Able to evidence experience of delivering on the principles underlying a quality service, which is client-focused and with a proven ability to empower clients.
• The ability to be self-motivating and manage time effectively, prioritising different areas of work according to need to ensure deadlines are met while maintaining work of a high standard.
• The ability to use a computer to input data accurately, to communicate effectively through emails and to produce good quality minutes of meetings, client notes, letters and reports.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 14th July at midnight

Interview Date: w/c Monday 22nd July 

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Our attractive benefits package includes:

• A salary increase after successfully completing six month's probationary period
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed and are IIP Silver accredited.

Lead Music Therapist

Coram Parenting and Creative Therapy Service

Contract: Permanent, 28-35 hours days per week, 4-5 days per week

Location: Coram campus, London

Coram Parenting and Creative Therapy Service offers art, music and drama therapy, therapeutic parenting, clinical psychology and family therapy to children and families at our dedicated creative therapies centre and in schools.  We work primarily with adoptive and connected carer families, and children who have low level mental health difficulties.  We are a trauma-informed service and have specialist expertise in neuro-diversity and children with special education needs. The well-established team has a strong track record in therapeutic interventions, including music therapy, art therapy and narrative therapy based multi-family groups for younger children who are adopted or with a Special Guardianship Order.  We have a purpose built therapy building and have recently built a music studio for our adolescent work.  We work within very diverse communities and we consciously challenge ourselves and our practice, seeking at all times to be inclusive and anti-racist. We welcome applications from therapists who come from global majority communities.

About the role

We are seeking an experienced HCPC qualified Music Therapist to provide leadership, supervision and management of music therapists and other creative therapists in the service.  You will carry out therapeutic multi-disciplinary assessments and music therapy interventions with adopted and Special Guardianship Order families.  This work involves trauma informed approaches, family work and life story work.  The team is led by a Clinical Psychologist and provides creative, relational, and evidence based approaches, collaborating with wider networks and reaching schools and communities to inform child centred and trauma informed practice. The post holder will receive supervision by a highly qualified Music therapist, and be line managed by a Clinical Psychologist.   The post offers a unique opportunity to work alongside skilled creative and family therapists. We seek to empower children and families using strengths based narratives, as well as accepting vulnerability and seeking opportunity for connection, strengthening resilience and support. 

The successful candidate will be experienced at working with managing and supervising therapists, developmental trauma, and child and family work and operates with initiative and responsiveness in a dynamic professional environment.   A background in CAMHS and/or a social care services would be desirable, with a good understanding of safeguarding planning and managing highly emotive situations. Experience of running multi-family groups would be an advantage. This role requires a supportive professional, a team player, who enjoys working in a diverse, respectful and challenging team.

Closing date: 15th July  2024   23.59pm           Interviews:  Week Commencing 29th July 2024

Hybrid Working - Based in one of our regional Hubs: Leeds, Midlands, Wales. 

Ref: MGA-241

Are you a proactive, analytical and collaborative individual with a proven record of control account reconciliations and preparing and coordinating budgets and management accounting reports for an organisation?  Looking for a career-enhancing new opportunity?

If so, St Giles has an exciting opportunity for an experienced Management Accountant to join us and provide vital support to the Financial Controller in managing the management and financial accounts of the Trust, while also managing volunteers.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

This multi-faceted role will see our successful candidate produce monthly management accounts for St Giles Trust with commentary and key performance indicators, monitor and report on budget and prepare financial forecasts and projections, plus prepare monthly schedules such as deferred income, accruals, and prepayment in accordance with accounting policies.

We will also count on you to monitor expenditure and income and support budget holders in managing the delegated budget by providing monthly reports on income, grant, and expenditure and to monitor the organisation’s expenditure and income, as well as supporting managers with the preparation of funders’ monthly or quarterly reports on fund usage.  Coordinating the year-end financial accounts and supporting the Head of Finance to ensure a smooth process and being point of contact for all financial systems related matters are also key aspects of the role.

What we are looking for

• Experience of in-year reporting and monitoring key performance indicators

• Experience of working with non-finance managers on financial issues

• Experience of managing the payroll process

• Experience of preparing management accounts returns for funders, reconciling fundraising figures to budgets/actuals on financial systems

• Strong accounting technical knowledge (debits, credit, accruals, deferred income, etc)

• Ability to use Exchequer or similar financial system and experience of Sage 50 Payroll or similar payroll software

• Ability to explain technical accounting terms to non-finance managers

• Excellent IT, interpersonal and communication skills, verbal and written.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require a Basic DBS check.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 21 July 2024

About the role

We are looking for someone with experience in facilities and contract management, and the drive and desire to find solutions and complete projects to a high standard. You’ll need to be highly organised and self-motivated, with the ability to multi task. You must be a compelling advocate for the work of the Trust.

This role manages the Trust’s office facilities, ensuring they are safe, clean and support a positive working environment for staff and volunteers. The post holder will manage contracts, striving to secure competitive prices, support with IT alongside the Trust's IT service provider, and identify and coordinate improvements to the Trust buildings. This role also manages the Business Support Officer.

The Facilities Manager role is for a 10 month fixed-term maternity cover with the possibility of an extension. We would consider between 30-37.5 hours per week, worked across 4 or 5 days. Other options may be considered for the right candidate.

Application deadline

9am on Friday 26th July

Interviews:
In order to remain flexible with the summer holiday period, shortlisted candidates will be invited to attend an interview either in person or online during the weeks beginning 5th, 12th or 19th August 2024.

How do we support you?

The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.

In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits. You can find out more on our website.

For more information on the role and the application process, please download a Recruitment Pack. 

About the Trust

Herts and Middlesex Wildlife Trust is a local nature conservation charity. You will be joining the Trust in the year we celebrate our 60th anniversary. Standing up for wildlife is as important now as it has ever been and our aims are to see more land in recovery for nature and more people inspired to take action.

Our staff team is enthusiastic, friendly and committed to making a difference.

Our Senior Practitioners will provide interim cover across SHP, providing supervisory support where needed to staff teams. This could include our Multiple Disadvantage and Complex Needs accommodation services, Young Peoples Services or Floating Support Services.

If you have an understanding of our client group, are driven to improve the lives of London’s rough sleepers, and would enjoy the challenge and variation of working in a variety of services over the course of a year we would like to hear from you.

About the role and services:

Multiple Disadvantage and Complex Needs: These services provide accommodation and support to people who are moving from rough sleeping and who have needs relating to their mental and physical health, their substance addiction, offending behaviour and mental health. Often at the point of referral, a client’s needs have not been met by any of the services they may require. Part of our role is building the trusting relationships required to put the necessary support in place. Understandably, therefore, these services operate in challenging environments and require resilient and compassionate staff.

Young Peoples' Services: These services are dedicated to providing support to young people, specifically in relation to leaving care, offending behaviour, gang affiliation, complex mental health and anti-social behaviour. We work within a strengths and recovery framework embedded within a trauma informed approach to ensure client needs and aspirations are at the centre of the support planning process. Working in these services would mean overseeing the support and development of the young person’s needs and aspirations. The postholder will hold a caseload of complex cases and will be responsible for supporting the team to manage complex cases. You will guide and signpost the young person to the relevant statutory and non-statutory services and will be key in motivating and coaching the young person to develop independent living skills.

Floating Support Services: Focussed on fostering independence and empowering your clients, we work to support individuals to sustain their tenancy, enhance their wellbeing, build resilience, and achieve their goals and aspirations. Whether assisting with housing issues, addressing mental health concerns, or supporting the development of daily living skills, the primary goal is to enable clients to navigate challenges and lead fulfilling lives. All work undertaken will be in line with planned support, making sure that clients are actively involved and that the support offered is full and holistic. You would be part of a supportive and inclusive work environment that values teamwork and individual growth.

We are looking to recruit permanent staff with these qualities to provide SHP’s clients with consistent support in line with SHP’s values, delivery model, policies and procedures and support planning tools.

As a member of the Peripatetic Senior Practitioner Team, you will move between services and will generally cover a rota ‘line’ until we recruit to the vacancy that the worker is covering, providing interim supervisory support to staff teams as directed by the Team/Service manager. (In Multiple Disadvantage, Complex Needs and Young People Services, covering a rota 'line' will involve working on a rota that includes evening work and may also include regular weekend and Bank Holiday work.) You would then be reassigned to another service in need of your support. The role therefore provides an opportunity to model and share good practice between services.

SHP will support you with a comprehensive induction and training package, including how to work in SHP's trauma-informed support model.

About you:

• A high-level understanding and ability to manage the range of issues involved in the delivery of quality services to clients who may be at risk and who have complex mental health needs.
• Experience and an in-depth understanding of the principles and delivery of risk and needs assessment, planned support, goal setting and advocacy with clients within a recovery and strengths model, and the ability to share this and support others to deliver this.
• Demonstrable aptitude for monitoring, developing and supporting staff performance and the ability to motivate staff members to perform effectively.
• An ability to provide flexible and client centred solutions to problems of behaviour. Also, the ability to embed psychologically informed methods of work within an accommodation setting.
• A demonstrably high level of numeracy, literacy and comprehension in order to be able to contribute to budget setting, monitor expenditure, write reports and review, analyse and extrapolate from written information.
• Ability to co-ordinate the work of a number of individuals or agencies to get tasks completed to time and to specification.
• Strong networking skills, and proven ability to build positive working relationships with internal and external stakeholders in order to establish or improve services to service users.
• Specific skills and expertise support one of the SHP service groups - Adult Multiple Disadvantage and Mental Health Accommodation Services, Young People’s Services or Floating Support Services.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 21st July at Midnight

Interview Date: Wednesday 31st July, Thursday 1st August, Friday 2nd August

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Our attractive benefits package includes:

• A salary increase after successfully completing six month's probationary period
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed and are IIP Silver accredited.

Your new company
I am working exclusively with a health-based regulator, and we are looking for a Senior Project Manager (NOT IT) to join the Transformation and Change team on a Permanent, Full-Time basis. You will be expected to work on two major projects. The first of which is to develop a set of standards for registrants who go on and advance their practice/skills by attending further training and on the job experience. The standards will ensure that they continue to provide safe and kind care. The second project looks at ensuring that educational providers for student registrants have courses which stand up to scrutiny and are in line with our code of conduct.

Your new role
The successful candidate will:

• Manage project objects and ensure they are aligned to the local and corporate strategy.
• Develop business cases, project plans and budgets.
• Lead projects throughout the full lifecycle to ensure they are delivered on time and to budget.
• Ensure budget plans and risks are tracked and reported.
• Matrix manage the resources across the organisation.
• Report on project progress to key sponsors and stakeholders.
• Communicate to relevant internal and external stakeholders throughout key stages throughout the project.

What you'll need to succeed
This position is ideal for someone who is:

• Prince2 qualified
• Experienced at managing high value, complex, strategic projects throughout the full lifecycle.
• Experienced of preparing and presenting plans to a wide range of stakeholders, both internally and externally.
• Experienced in budget and resource management.
• Good communication skills.
• Experience in NON-TECHNICAL Project Management roles in the Public Sector, ideally health based.

What you'll get in return
This is a great position for an experienced Transformation and Change Project Manager to join a brilliant regulator on an exciting programme with longevity, resources and flexibility. Once this project is over, there will be other projects to get involved in across the business. The salary is £55,345 - £61,494/annum plus benefits. This is a hybrid role, based in central London.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Service Manager (Residential) - Worcestershire

Location: Bidford-on-Avon
Discipline: Care and Support
Job type: Permanent
Salary: £36,000 per annum, plus £2,000 allowance for holding the CQC registration.

Expiry date: 01 Aug 2024 23:59

Are you looking for a meaningful career? Would you like the opportunity to become a dedicated Manager, helping individuals with learning disabilities live the best life possible?

We are one of the largest learning disability charities in the UK, supporting over 2,500 people through our friendly, supportive, creative and diverse teams.

Join us as a CQC registered Service Manager in Worcestershire and you’ll develop your social care career with one of the leading names in the sector. Working at our Bidford-on-Avon services, Gaston House and Orchard View, you’ll go to work each day knowing you can make a real difference to the lives of adults with learning disabilities.

What’s in it for you?
We offer a range of benefits and career development opportunities. We’ll give you a comprehensive induction, full training and support along the way. With Skills for Care accreditation we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible.

As a ‘Gold’ standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority. Within this, all Hft employees get access to TELUS Health – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.

We offer

- Annual Leave: 33 days (including 8 days statutory bank holidays)
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
- Free life assurance – 3 x your annual salary

What will you be doing?

As a Service Manager at Hft, you’ll be supporting adults with learning disabilities to live the best life possible. You will be a role model to others through demonstrating excellent support to those we support and you will help the Regional Service Managers to coach, support and manage staff teams effectively. You will be responsible for nurturing and inspiring those coming to work for Hft to help ensure we have the best staff teams offering great support services. This role also offers great opportunities for career progression to help you develop your knowledge and skills.

The purpose of the role is to assist the Regional Service Manager by holding delegated
responsibility in key areas of the day-to-day running of the registered service. You will also have the responsibility to manage the performance of your team; including your team’s delivery of care and support which promotes dignity, wellbeing and independence and a person-centred culture.
Alongside the Regional Manager, you are responsible and accountable for monitoring, maintaining and providing the highest standards of clinical and personal support and service delivery, while promoting independence and choice to the people supported in the service.

As a senior member of the team, you will promote and lead good practice at all times, doing all you can to make sure that the people we support and their colleagues come to no harm and that the people we support are satisfied with the level of support they receive by acting as an exemplary role model.

As a Service Manager, flexibility is important for both you and for the service. We provide 24/7 support to some people, so you will need to have flexibility to work shifts on a rota basis, including nights, weekends and Bank Holidays.
A full UK driving licence, with access to your own vehicle, is essential for the role.

About you

- You will have experience supporting adults with complex learning disabilities.
- You need good IT skills and experience of maintaining records to be a success in this role.???????
- You will have knowledge of CQC regulations
- You need to hold a Level 5 Diploma in Leadership and Management for Adult Care (or acceptable equivalent) OR have the ability to achieve this within 18 months of appointment.
- You will have detailed knowledge of Health and Safety issues, and Safeguarding regulations
- If you have the passion for delivering high quality care and support services to people with learning disabilities and you want to make a difference to enable people to live a more fulfilling and independent life – then this is the role for you. ???????

???????For more information on the role and responsibilities, please refer to the job description & person spec

STRICTLY NO AGENCIES PLEASE

??????????????We reserve the right to close this vacancy early should we receive sufficient applications.

Hft's usual terms and conditions apply. Hft is committed to equal opportunities and welcomes applications from all sections of the community. As a Disability Confident Employer, Hft is helping to ensure that disabled people have the same opportunities to fulfil their potential and realise their aspirations that people without disabilities do. Successful applicants will need to undertake an enhanced disclosure check against the Disclosure and Barring Service (DBS). Having a criminal record may not bar you from employment.

REF-215 035

We are looking for a confident, people-focused individual with great interpersonal skills for this busy Asset and Repairs role. If this is you, come and join us at ISHA as our Asset and Repairs Manager.

Asset & Repairs Manager
Hours: 35 hours (full time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR / Hybrid working possible
Salary: £60,062 per annum
Contract: Permanent

Requirements

This is an exciting opportunity for an experienced responsive repairs professional who understands the multiple disciplines required to deliver this fast-paced area of the business, to join our small, but supportive, Housing & Neighbourhoods Team working on all aspects of repairs and maintenance. It is an interesting and varied role for an engaging, solution-focused person, with a passion for providing these types of services across ISHA portfolio and help keep our residents homes well maintained, and someone who wants to add value within an organisation.

You will bring your knowledge and experience by providing advice and support to various stake holders, staff and residents by keeping ISHA service and maintenance records up to date and be able to demonstrate a robust repairs and maintenance service is being maintained. You should be a resilient, professionally curious person, who is enthusiastic about a career in the Social Housing.

You will work closely with the Head of Assets and Repairs in a generalist capacity, to support with continuous improvement across all service areas, while helping to support and achieve our organisational objectives.

Some of the key responsibilities of the role include:

• Coaching and advising Building Surveyors, Disrepair Coordinator and currently four repairs’ advisors.
• Ensuring that robust monitoring, reporting, and forecasting systems are in place.
• Contributing to the budget plan and compiling budget/KPI reports monthly, managing budgets for responsive repairs ensuring effective use of funds.
• You will be responsible for the delivery of our repairs and maintenance service to our residents’ homes ensuring customer satisfaction is achieved and KPIs are being met by our supply chain.
• To contract manage the repairs and maintenance contractors and all other contracts associated with the delivery of these services delivering excellent customer service and value for money.
• Ensuring that robust monitoring, reporting, and forecasting systems are in place and data is kept updated.
• Establish communication links for communal repairs keeping residents informed of outages and reinstatement of service ie lifts.

You

We are seeking a proactive and committed individual with strong interpersonal skills who can provide an efficient and customer-focused repairs and maintenance service to residents.

This is busy and varied role, so we’re looking for someone with excellent interpersonal skills, who can adapt to a fast-paced working environment while ensuring consistency, alongside considering and minimising risks, who will play an integral role in delivering our repair & maintenance services.

Working closely with our key internal and external stakeholders, you will continue to lead the way in the development of our repairs and maintenance services and you would have worked ideally in Housing before.

You need to be flexible, proactive, and enthusiastic, and have excellent communication and influencing skills. A great sense of humour will serve you in good stead working in our busy, fast paced office.

Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you’re excited by this role but your experience doesn’t quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.

Other information

About ISHA

We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.

Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.

We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?

If this sounds exciting, we want you on our team. Please do apply.

This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.

Staff Benefits

We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.

Deadline: 9:00am on Monday 8 July 2024
Interview: TBC

Interested?

If you would like to find out more, please click the apply button. You will be directed to where you can complete your application for this position.

Please note: We can only accept applications from candidates with eligibility to currently work in the UK.

Inclusion and Diversity

We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.

Asking for adjustments

ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.

No agencies please.

About us

World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.

Since 2021, we have established a broad and varied portfolio of climate resilience programmes implemented through local partners across Africa and Asia. These all enable communities to cope with and be better prepared for the consequences of the climate crises, and all focus on groups who are marginalised, e.g. landless, displaced, low caste, and religious minority groups. Specifically, they focus on livelihood resilience, early warning systems and preparedness, and climate resilient WASH, across Nepal, the Philippines, Bangladesh and Ethiopia.

About the role

We are now recruiting a knowledgeable and experienced Climate Resilience Programme Manager to continue leading our climate action strategy. The purpose of the role is to bring climate change expertise to grow, strengthen, deepen, and diversify our innovative programme portfolio, continue to minimise the negative environmental impacts of all of our programmes, and deepen our carbon emissions reduction strategy as we continue to expand the reach and impact of our organisation.

You will build strong partnerships by working closely alongside our local partners in programme design, technical knowledge, implementation and monitoring. It is anticipated that the post will include 3-4 overseas trips per annum.

The role affords huge scope for personal development, with the flexibility and autonomy needed to shape this critical area of programming. A particular objective will be to strengthen the M&E across the portfolio and access additional external funding for scaling up our climate resilience programmes.

You should have:

Essential

• Experience in the climate resilience sector and demonstrable knowledge of how to build and manage climate resilience programmes
• Knowledge of humanitarian and/or livelihoods programming, including monitoring, evaluation accountability and learning (MEAL) processes is critical
• Cross-cultural sensitivity and ability to work with overseas partners with varying levels of English.
• Strong administrative, research, analysis, numeracy and IT skills.
• Excellent oral and written English communication skills with an ability to produce accurate, factual and compelling reports, proposals, and presentations

Desirable

• Demonstrable knowledge of carbon emissions reduction within organisations
• Demonstrable experience in supporting resource mobilisation
• Knowledge of gender theory and inclusion practices
• Experience of working in Nepal, Bangladesh, Ethiopia, or the Philippines

Benefits

We offer a range of benefits including:

• 23 days holiday plus bank holidays and Jewish holidays, after 2 years’ service holiday entitlement increases to 25 days.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Enhanced maternity & paternity pay.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• Season ticket / travel to work loan.
• Cycle to Work Scheme.
• On Friday the office closes at 3pm.
• We encourage flexible working and offer a range of flexible working options.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. Candidates from the global south or with lived experience would be particularly welcome. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.

How to apply

Please upload your CV and a cover letter which demonstrates your suitability for the role by answering the following questions:

1. Why are you interested in the role and how do you meet the person specification?
2. What are the most pressing climate challenges facing vulnerable communities globally, and what do you think World Jewish Relief's role should be in addressing these challenges?

Prospectus is delighted to be partnering with the Charities Aid Foundation as they look to recruit a Private Client Manager. Registered as a dual charity in the UK and the US, CAF works closely with citizens across the world to maximise their financial efficiency when giving to their preferred charities.  
       
They are now looking to welcome on board a Private Client Manager to manage a portfolio of high net worth individuals, building strong relationships and educating clients on the work their charity partners are doing. This is an excellent opportunity for candidates looking to break into the charity sector by managing donors and charities across the world. Familiarity with, and experience in, the charity sector is desired but not essential.  
       
Reporting to the Senior Private Client Manager, you will primarily be responsible for the account management of major gift donors seeking assistance in their philanthropic endeavours. When developing new business, you will explain and sell the charitable services to individuals, grantees and business leaders against sales objectives, which are financial, activity and behavioural based. The Private Client Manager will also be responsible for updating the Board and management committee on business development progress and account management highlights.   
       
This is a fantastic opportunity to network with major donors and both domestic and international charities, provide excellent customer care, and learn extensively about the beyond profit sector.    
       
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Rhiannon Mehta.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

The Café forms part of a central hub, housing a daytime café for the community and an after-school Youth Café that connects vulnerable young people to positive and inspiring role-models from their community, empowering and inspiring them to become active citizens in their community. The space is used for two similar, but distinct purposes and excellent working relationships between these are essential. This role is responsible for the daytime café and related income generating activities.

An initiative of the Matrix Trust, our café has built an excellent reputation, with the vision to provide a space for local people to retreat to, where they will find a friendly welcome and an opportunity to give back to the community. Key elements include: quality coffee, delicious healthy food, a calm but welcoming environment, and an eco-friendly, low waste ethos.

The Café is open 5 days a week, 8:30am to 3pm on Tuesday to Friday and 10am to 3pm on Saturdays. 

Day-to-Day Responsibilities

● Oversee the efficient daily operation of the café, ensuring high standards and excellent customer service.

● Engage customers, take and serve orders, and drive sales.

● Ensure all health & safety and food safety standards are met.

● Maintain a clean, welcoming, and friendly environment for customers.

● Manage stock levels, place supply orders, and handle cash management, including cashing up and reporting till adjustments.

● Develop and maintain a visually inviting space with up-to-date menus and quality food offerings.

● Implement and follow food rotation and waste management procedures to minimise waste and maximise margins.

● Utilise and develop methods that encourage repeat business.

● Secure the café at the end of the shift.

● Ensure all food and drinks served are of the highest quality.

● Achieve and maintain an excellent food standards rating.

● Liaising with the Head of Operations, oversee maintenance and repair of café equipment, ensuring everything is in working order.

Customer Service

● Ensure customers have an efficient and enjoyable experience, consistently exceeding service and value expectations.

● Address customer complaints or refunds in a professional manner.

● Upsell products as appropriate and ensure the team is knowledgeable about the menu items.

● Foster a welcoming atmosphere for all customers, including regulars and first-time visitors.

Team Management

● Recruit, train, support, and lead a small team of paid staff, volunteers, and apprentices, including at-risk young people.

● Plan staff rotas, monitor performance, and conduct appraisals to recognise training needs and potential.

● Ensure the team maintains a clean, visually inviting space.

● Act as a positive role model for young apprentices, volunteers, and work experience students.

● Develop and implement staff development programmes, including team-building activities.

Café Development

● Develop seasonal menus and menu items to celebrate calendar events.

● Promote the vision of Matrix through the café.

● Be passionate about the vision of the café.

● Achieve café goals and targets set by the Board of Directors.

● Identify areas for development that will drive the business forward, keeping abreast of new concepts and ideas in the industry.

● Ensure that customers are given an efficient and enjoyable experience and that service and value expectations are consistently exceeded.

● Collaborate with marketing and business development to create promotional strategies, including social media campaigns.

Building and Event Management

● Liaise with the Head of Operations about any building maintenance issues.

● Promote the hireable spaces and arrange events that enhance the café’s offerings.

● Encourage use of the café by local groups such as creatives, book clubs, parents etc.

● Manage café events, ensuring the team sets up the space as required and that the hirers are properly looked after.

● Coordinate with local businesses and community organisations for partnerships and events.

General and Wider Charity Involvement

● Be a proactive part of the wider Matrix team, getting involved in projects that benefit the mission of Matrix, such as fundraising activities or team projects.

● Ensure knowledge of current Matrix projects and their impact.

● Participate in community outreach programmes and initiatives that align with the café’s social enterprise goals.

For further details, please see attached Job Pack.

Closing Date: 7 July 2024

Ref 6760

Save the Children UK's PR Manager is an exciting role working to deliver media campaigns that have real impact.

• Do you have experience working in a busy, high-pressure Press Office, Public Relations agency or in-house?
• Do you have experience developing and executing PR strategies, including across multiple media platforms and involving different stakeholders?
• Do you have a track record of successfully obtaining media coverage in a variety of outlets for PR initiatives?
• Are you an excellent communicator with negotiation skills and the ability to adapt to different audiences?
• Do you have a commitment to Save the Children mission, values and approach (includes child focus, equal opportunities)?

If the answers to these questions are yes, we would love to hear from you!

Note:

To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

Job Purpose

Reporting to our PR Lead, the PR Manager will play a crucial role raising the profile of Save the Children UK amongst key target audiences, by developing and delivering projects that command media attention and coverage.

As a key member of the PR, Artists & Broadcast team, the appointee will apply their experience working with the media to shape major income- and influence-generating campaigns and build our brand.

You will also work alongside a wide spectrum of internal and external stakeholders, including high-profile ambassadors, influencers and corporate partners.

As a rights-based organisation, we are committed to anti-racism and actively opposed systemic oppression of any form. You will support our commitment to celebrate diversity, challenge inequality, and build an inclusive environment for every one of our employees so we can better represent the children we protect.

The PR Manager's key duties will be:

Strategy and Project Management

Work closely with team members in other departments within Save the Children to provide excellent PR support to develop and execute creative ways to deliver on Save the Children's objectives. Delivery to include:

• Brand – Build high profile and positive perceptions of Save the Children and its cause across all audiences via PR. Communicate our brand promise and build understanding with the public and opinion formers, demonstrating the depth, scale, impact and complexity of our work.

• Campaigns – Provide PR support to deliver across high–profile moments across Save the Children's major campaigns such as Christmas Jumper Day in order to achieve mass audience engagement.
• Compelling storytelling - Engage audiences through impactful child-centric stories, championing children's voices in order to empower the communities we work with.
• Reputation management – Support the wider team to protect Save the Children's reputation and identify issues relating to corporate risk management.

Delivering Media Coverage

• Develop and execute mass-market PR plans that amplify key strategic campaigns and initiatives across the calendar year, including brand, fundraising and advocacy priorities.
• Identify and maximise opportunities to generate reactive media coverage, responding effectively to external events, news and the cultural conversation.
• Write, co-ordinate and issue media releases, statements, briefing materials and Q&As, including for high-profile spokespeople and corporate partners, if required.
• Plan, manage and participate in overseas and UK trips to Save the Children programmes for the purpose of generating coverage and content – including hosting journalists and high-profile supporters.
• Commission and manage multimedia crews and organise PR shoots, with the purpose of generating world-class film and photography content that commands media attention.
• Develop and nurture close working relationships with journalists (especially those on features, women's, lifestyle, showbiz outlets) across print, digital and broadcast media - including a diverse range of outlets beyond mainstream media.
• Leverage social media and new technologies develop digital-first PR campaigns, including influencer activations.
• Represent Save the Children as spokesperson externally, networking and building relationships that support brand building activity in the media.
• Take part in the on-call and out of hours media rota. This will see you handling media enquiries and proactively pushing out stories on the weekend and out of hours during the week.
• Support PR Leads and Head of PR, Artists and Broadcast as required in the smooth-running of the team, including chairing meetings and carrying out administrative tasks.

About you

To be successful in this role, it is important that you have: 

• Experience working in a busy, high-pressure Press Office, Public Relations agency or in-house.
• Experience developing and executing PR strategies, including across multiple media platforms and involving different stakeholders.
• Excellent personal contacts with journalists, PR and Marketing professionals.
• A track record of success in obtaining media coverage in a variety of outlets for PR initiatives, backed up by portfolio of coverage.
• Outstanding ability to pitch stories to key external contacts and senior media professionals.
• Willingness to travel within the UK and overseas, often at short notice.

Abilities:

• Exceptional organisational skills, including ability to juggle short-term projects with longer-term ones.
• Sound strategic thinking and planning skills, including ability to manage time effectively and set deadlines.
• Excellent communication and negotiation skills with the ability to express self clearly, persuasively and a cohesive way and tailor communications to different audiences.
• Demonstrated ability to meet deadlines and make decisions on what to prioritise when working under pressure on a number of projects.
• Excellent writing skills – including writing compelling press releases, features and comment pieces.
• Commitment to Save the Children mission, values and approach (includes child focus, equal opportunities).

Closing date: Midnight Sunday 7th July

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Helpline Deputy Manager (Mental Health) 

Birmingham 

£28,497 per annum

Hours 37.5 hours per week

Our client is leading provider of mental health services in Birmingham and the West Midlands. 

Their Helpline service is aimed at service users and their carers living in Birmingham and Solihull, to offer a range of interventions to support individuals who are experiencing psychological distress and/or a mental health crisis. Additionally the service has been designed and developed to help reduce the burden on statutory services including A&E departments and the police. 

The role: 

The Deputy Manager for the Helpline service will provide support to a team of Helpline Intervention workers and volunteers with the day to day management of the Helpline Service. 

The Helpline Service is a 7 day a week service operating between the hours of 9am -11pm and requires a member of the management team present at all times.  Under the direction of the service manager you will support the running of the Helpline service in line with contractual requirements, their Vision and Values, its Operating Policy and Procedures, and any relevant legal requirements. 

About you: 

The successful candidate will possess the following skills and experience; 

• Experience in a supervisory role. 

• Previous experience of working either in a voluntary or paid role within the Health and Social care sector. 

• A positive attitude to people who have experienced mental health difficulties. 

• Experience of managing challenging situations and working under pressure. 

• Excellent verbal and written communication skills.

• A flexible approach in terms of your working hours which will include evenings and weekends. 

Rewards:

Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training Programme. 

Our client's people are key to their success and they are recognised as both a Mindful Employer, as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties and we particularly encourage applications from Black, Asian and minority ethnic members of our local community who are currently under-represented at management level. 

The closing date for applications is Monday 8th July 2024 

Interviews will take place on Tuesday 16th and Friday 19th July 2024