Campaigns Jobs
Grade: 5
Position type: Full time, Permanent
Responsible to: Website Manager
Direct reports: None
Location: Truro, Cornwall (hybrid) or remote UK with quarterly travel to Truro
Role purpose:
Join ShelterBox as our Website Copywriter and Editor and take the lead in generating ideas, writing and creating engaging content for our international websites. You’ll be responsible for crafting top-quality web copy and building web pages that look beautiful and perform brilliantly.
This is a creative and strategic role. In addition to paying attention to how the website looks and feels, you will plan our content strategy, use SEO principles in your writing and be able to spot user trends and share insights.
You’ll join a friendly and ambitious team, playing a key role in helping to make ShelterBox a global name. The role offers variety, working with other teams within the organisation to deliver a range of strategic projects.
Who are we looking for?
ShelterBox is looking for a creative and proactive individual with at least 2 years of experience working in copywriting or website content production. If you have a knack for spotting digital trends, engaging audiences and testing new approaches, then we want to hear from you!
The ideal candidate will have:
· Writing Skills: You should have a proven track record of crafting digital copy and comfortable with demonstrating the impact and conversions it has driven. You should be adept at tailoring your writing style to different audiences, whether you’re explaining complex international issues or crafting persuasive fundraising appeals.
· Strategic Mindset: You should be able to interpret Google Analytics data to understand what content works well and adapt the website accordingly
· Attention to Detail: Your content should be engaging, accurate and aligned with our brand voice.
This is a fantastic opportunity to get ‘behind the scenes’ of a busy emergency disaster relief organisation and help us work towards a world where no one goes without shelter.
Key Responsibilities:
Content Creation
· Produce engaging, high quality web copy that truly connects with our audiences and converts
· Design, write and create impactful web pages with compelling content to boost engagement and drive donations for our fundraising and communication campaigns
· Ensure all webpages are visually appealing and aligned with our brand guidelines and tone of voice
· Plan and deliver the ShelterBox blog to increase engagement and organic traffic
· Regularly update and maintain current website content, including case studies, country pages, and evergreen content, ensuring all information is current and performing well
· Provide ideas for new web pages and copy based on SEO opportunities and industry trends.
· Provide training to fundraising teams to develop their web copywriting skills
Planning, Testing and Auditing
· Create a website content plan that meets user needs, attracts new visitors to the website and improves SEO rankings
· Conduct SEO keyword research and monitor search rankings across the website
· Identify areas for improvement across in current website content and introduce new, engaging content
· Build tests and implement learnings into content plans, using split testing and optimisation tools
· Ensure website content is meeting user needs by running web surveys, putting the user at the heart of our content strategy
· Use tools like Google Analytics (GA4) and Hotjar to analyse web content performance and optimise supporter journeys
· Share insights and best practice with wider teams so they know what is working well and how to improve
International support
· Support our smaller affiliate websites by monitoring their content, prompting and helping those teams to update their pages
· Share our high-quality web content across all affiliate networks
· Support teams to improve quality of content with SEO training and recommendations.
· Share best practice insights, advice and training to all affiliate teams
Other responsibilities
· Any other duties as needed, appropriate to the level and grade of the post
The client requests no contact from agencies or media sales.
The Living Wage Foundation is seeking an experienced and driven Senior Media and Communications Manager to join our team. This is an exciting opportunity for a highly organised and proactive communications professional with a strong background in media relations, public messaging, and team leadership. The ideal candidate will thrive in a fast-paced, high-profile environment and be motivated to amplify the Living Wage Foundation’s impact across key audiences.
The postholder will lead all media, messaging, and external affairs work, developing and implementing a proactive media strategy that supports our mission and key campaigns, such as Living Wage Week and the annual Rates announcement. As a skilled media professional, you will oversee all communications outputs, ensuring consistency and strategic alignment, while delivering media training and refining key messaging to maximise reach and impact.
About the Application Process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please contact us.
Got any more questions?
If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.
We will be holding a webinar on Tuesday 26th November, 1-1.30pm where anyone can attend to find out more about the role, all enquiries welcome. In the past, candidates have found this a helpful space for understanding whether the role is right for them.
To register please check the link on Applied.
If you’d like to know more but cannot attend the webinar, please email contact us (details on Applied).
Living Wage Foundation
The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life. Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include Parent Action and Sponsor Refugees to add depth to the impact of Citizens UK’s work.
The Living Wage is a movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently-calculated hourly rate based on the cost of living and announced each October ahead of Living Wage Week, our annual celebration of a growing network of over 15,000 Living Wage Employers.
The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for 475,000 low paid workers. Over recent years, the Living Wage Foundation has built on the success of the real Living Wage by creating new responsible employment standards – Living Hours and Living Pension – for those employers who want to go further and provide the security workers need now and in the future.
The Living Wage Foundation is part of Citizens UK – a community organising charity which works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Citizens UK
Citizens UK is the biggest, most diverse and most effective people-powered alliance of local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.
This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £3 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parents and Communities Together (PACT), Sponsor Refugees, and Refugees for Justice, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of almost 15,000 accredited Living Wage Employers across the UK.
At Citizens UK, our organisers and project staff work within communities and ‘organise across difference’. There are various project roles and management, operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context, and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
In this role, you will be instrumental in advancing our political engagement efforts, building cross-party support and working with political leaders, mayoral teams, and other key stakeholders to promote our initiatives. You’ll manage two direct reports (Events Manager and Media Manager) who each hold line management responsibilities, and you will play a critical role within our Senior Management Team, collaborating closely with the Head of Communications to shape the overall direction of our communications work.
As a senior leader, you will be responsible for managing and allocating the communications team budget, expanding team capacity, and driving the team’s effectiveness. In collaboration with other senior managers, you will help foster a culture that values creativity, innovation, and strategic impact.
Main Responsibilities
Situational Awareness and Research
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Lead regular updates on key audiences, tracking positions on issues of interest and ensuring the team is fully informed.
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Guide the team in proactive media monitoring, enabling timely responses to significant developments.
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Collaborate with the Senior Research Manager to conduct and commission impactful research, driving media campaigns that effectively reach and engage target audiences.
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Oversee the development and maintenance of a comprehensive press database, mapping key media contacts and publications in line with the Living Wage Foundation’s objectives.
Strategy Development
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Provide strategic oversight of the organisation’s media strategy, ensuring it aligns with broader organisational, communications, and campaign goals, and establish clear processes for evaluating its success.
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Work alongside other Senior Managers in the Communications Team to shape and guide the overall communications strategy.
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Lead on all media and messaging outputs, including developing high-quality materials, coordinating media events, and delivering media training.
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Support the Living Wage Foundation’s Political Engagement Strategy by building and sustaining cross-party support for the organisation’s mission and objectives.
Reputational and Risk Management
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Develop and manage the organisation’s risk register, offering strategic oversight and serving as a primary contact for crisis communications.
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Manage and respond to reactive media inquiries promptly, ensuring alignment with the organisation’s values and objectives.
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Draft key messages and FAQs for media interviews and public responses, and advise senior leadership on sensitive media or reputational issues.
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Represent the Living Wage Foundation effectively in senior stakeholder interactions and participate in out-of-hours press duties when needed.
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Strengthen and maintain broad cross-party support for the Living Wage agenda.
Content Creation and Dissemination
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Oversee the Media Team in producing engaging press releases, blogs, opinion pieces, and media briefings to elevate the Living Wage Foundation’s profile.
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Ensure media outputs and communications reflect the organisation’s values and uphold a consistent voice.
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Create and refine key messaging for public communications, including FAQs and response guides.
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Lead media training sessions for LWF staff and Living Wage employers, enhancing their confidence and effectiveness in media engagements.
Relationship Management
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Lead employer case study development, identifying and preparing Living Wage employers to speak to media and champion a real Living Wage.
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Drive stakeholder engagement efforts, cultivating valuable relationships with Living Wage employers, campaign partners, and media contacts.
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Build and maintain relationships with journalists across print, digital, and broadcast media to secure quality coverage.
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Collaborate with the Public Engagement Team to draft emails, speeches, speaker notes, briefings, and press notices for political engagements.
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Provide line management and development support to the Media Manager and Events Manager.
Social Media and Website
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Ensure consistency in messaging and alignment across all media and digital platforms in collaboration with the wider communications team.
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Work closely with the Senior Digital and Communications Manager to guide and oversee team initiatives.
Key Skills
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An enthusiasm for media and communications, coupled with a strong commitment to the mission of the Living Wage Foundation.
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Proven experience and a strong understanding of the UK media landscape, with established relationships with national journalists that have resulted in high-quality coverage.
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Experience in line managing and leading a team.
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Demonstrated experience in managing sensitive reputational issues, including risk assessment and crisis communications.
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Skilled in leveraging real-life stories and case studies to drive engagement, including experience in leading media training for spokespeople.
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Outstanding written and verbal communication skills, with the ability to produce and edit content to a journalistic standard across diverse audiences and channels.
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Strong track record in designing and executing high-impact communications strategies that achieve measurable results.
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Competence in using social media platforms to engage audiences effectively, understanding their role in broader media strategies.
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Proficiency in evaluating campaigns and media outputs, with the ability to derive insights that inform future strategies.
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Strong interpersonal skills for building effective relationships with colleagues and external stakeholders, including political audiences.
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Solid understanding of the political landscape and public affairs, with experience engaging cross-party stakeholders.
Interviews: 9th & 10th December (TBC)
The client requests no contact from agencies or media sales.
Do you thrive in the digital space and enjoy creating outstanding online experiences?
We're looking for a Digital Products Officer to join our team on a 9-month Fixed Term Contract. You will be managing and improving digital products that support people living with and affected by MND. Based in Northampton with hybrid working options, this role supports a range of digital channels and products.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
Key Responsibilities:
You'll help shape our digital presence through:
- Supporting the hosting, management, and compliance of our digital products and services, including websites, microsites, online shop and forum.
- Conducting website content audits and reviews to ensure quality and consistency across all digital platforms.
- Collaborating with digital agencies to optimise website content and ensure best SEO practices.
- Managing the information architecture, structure and organisation of website and microsites content for clarity and usability.
- Improving user experiences through data analysis and usability testing.
- Delivering technical and SEO training for internal content editors, including creating training materials and hosting workshops.
- Ensuring our digital platforms meet accessibility standards and inclusive design principles.
- Providing technical support for digital products in collaboration with external agencies.
- Managing tools like Google Analytics (GA) and Google Tag Manager (GTM) across digital platforms.
- Supporting the development and optimisation of new and existing digital products, working with internal and external stakeholders.
About You:
You're someone who combines technical expertise with a strong focus on user needs and accessibility.
- Experienced with content management systems (CMS) like Drupal, WordPress, or similar.
- Skilled in SEO optimisation and understanding digital best practices.
- Knowledgeable about digital accessibility tools and standards.
- Familiar with user-centred design and testing approaches.
- Possess excellent attention to detail and proofreading skills, ensuring content is accurate and accessible.
- Organised, with strong time management and project management skills.
- Experienced in training and supporting others with digital tools.
- An effective communicator who enjoys working collaboratively with diverse teams and stakeholders.
This is a fantastic opportunity to join a team passionate about delivering exceptional digital experiences. If you're ready to bring your skills to a meaningful role, we'd love to hear from you!
The full job description is available in the candidate pack.
Salary: £31,000 per annum
Hours: 37 per week
Location: Northampton office
Contract: 9-month Fixed Term Contract
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
Interviews are currently scheduled for Tuesday 17 and Wednesday 18 December
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Professional experience using a content management system (CMS) such as Drupal, WordPress or similar.
- Experience of optimising website content with consideration of SEO and digital best practice.
- Knowledge of digital accessibility tools and principles.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
The client requests no contact from agencies or media sales.
Are you an experienced administrator with a passion for using your skills to help improve the lives of older people? Join our team!
You would be at the heart of Care Rights UK’s work, supporting our small team to deliver our ambitious aims. You would manage the office to ensure smooth running of our processes and help us improve our efficiency. You would provide administrative support across our services, campaigns, research and policy work, helping us to raise our profile. You would support our members and Lived Experience Group, helping us to grow and diversify our reach.
You would be welcomed into our small, dedicated, friendly team. Working alongside colleagues who are experts in their field, there would be dedicated time for co-learning and sharing knowledge and skills.
The ideal candidate will be a positive, can-do person, with a passion for using their organisational and interpersonal skills to champion the rights of people needing care.
This is an exciting period of change for the charity, as we invest in growing our services and seek to diversify and increase our reach across the UK.
We value equality and diversity. We welcome applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith, disability, or carer status.
To apply, please send:
• A cover letter that explains how you meet the criteria in the person specification
• Your CV
The cover letter is central to our selection process. We use the information you provide in the letter about your skills and experience to decide whether or not to invite you for an interview. It is important that you explain in your cover letter how you meet the essential criteria outlined in the person specification, giving specific examples from your past experience. Your letter should be no longer than 3 pages.
Care Rights UK is your care champion, the charity focused on promoting the rights of people in care.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We have an exciting opportunity to join our team to provide administrative and event delivery support across all event and fundraising activities. This will include a wide range of support tasks pre-event, onsite and post-event for the BOA’s flagship event, BOA Annual Congress, and other educational, social and fundraising events, both face to face and virtual, delivered by the team. In addition, the postholder will be responsible for maintaining comprehensive administration systems across the events and fundraising team, corresponding with members, Stakeholders, delegates, fundraisers etc, using the CRM database, updating event and fundraising content on the BOA website, and supporting content creation for social media.
If you are a proactive individual with drive and enthusiasm looking for a new challenge, have an interest in events and fundraising and would be keen to work for a membership organisation involved in supporting trauma and orthopaedic surgeons and care for orthopaedic patients we would love to hear from you.
About you
- Able to establish good relationships with people at varying levels of seniority, including clinicians, expert advisors from the Council and subcommittees, and external stakeholders and organisations.
- Ready to get stuck in and capable of undertaking multiple tasks or projects at any one time
- Excellent written and oral communication skills, with the ability to deal with people diplomatically and appropriately
- Comfortable with handling multiple issues and flexibility to adapt if priorities change or opportunities emerge at short notice.
- Proactive and keen to make a difference while appreciating the importance of sound project management and an eye for detail
- Good organisational skills and time management with ability to prioritise and independently work to deadlines
- Strong attention to detail and ability to achieve high standards of work with little supervision.
- Confident learning and using IT and online systems, including CRMs
What we can offer you
- Good team working environment
- 25 days paid holiday + bank holidays and up to 4 Association closure days.
- Enhanced contributory pension scheme & other leave entitlements.
- Employee Assistance Scheme
- Benefits platform.
We are fully committed to equality and diversity and will assess your application based on your experience, skills and suitability to the position only
About us
Around 10 million adults and 12,000 children, have a musculoskeletal condition in the UK today. We are a professional membership organisation and registered charity with the mission of ‘Caring for Patients, Supporting Surgeons’ working with our members to deliver excellence in surgical care and restore pain free mobility.
Our activities include influencing and engagement, professional practice, research and training and education. We have over 5,000 members worldwide, the majority based in the United Kingdom and Ireland. Membership is made up of consultants (active or retired), surgeons in training and staff and associate specialist grades (SAS).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Operations Officer
We seek an inspiring individual with a deep understanding of fundraising to provide expertise within the Operations area of our Regional Fundraising team.
This is a full-time, permanent role offering home working and flexible hours.
Position: CE334 Operations Officer
Location: Home-based, UK, Nationwide. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week (flexible working available)
Salary: Circa £31,300 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance with where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: Monday 2 December 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Dates: Interview Dates: First interview Tuesday 10 December 2024 Second interview Monday 16 December
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
This is an exciting new role in a newly formed team, built to enable personalised and human connection with the Stroke Association’s Regional Fundraising supporters.
The team purpose is to listen to, understand and inspire our supporters and our teams to fundraise with pride in a way that’s both easy and right for them, with the help they need to enable greater giving that is legal, ethical and inspiring to others. Together, the team will provide onboarding and regular data led stewardship touchpoints for supporters across a portfolio currently delivering £4.7m annual income.
Key responsibilities will include:
· Supporting data management, reporting, analysis and insight.
· Supporting our adherence to fundraising compliance and ethics.
· Developing wider team resources and tools, including new technologies.
· Developing and supporting efficient, data led and customer centric processes and ways of working across the team.
About You
You will have a passion for fundraising and considerable experience of using data and insight, project planning and problem solving. You will have a talent for making things easy for others, no matter how complex they are. You will be driven to deliver excellent experiences for both colleagues and supporters and in turn support significant income growth.
To fulfil the role, you must be resident in the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Stroke Association
Finding strength through support
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke.
We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.
You may also have experience in areas such as Fundraising, Fundraiser, Fundraising Officer, Fundraising Executive, Fundraising Assistant, Fundraising Operations, Operations Assistant, Operations Officer, Fundraising Operations Executive, Fundraising Operations Assistant.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are looking for a Community Fundraising Officer to recruit, steward and develop relationships with individuals, groups and businesses who support the charity in their local community, aiming to give them the best supporter experience possible.
About this job:
As a Community Fundraising Officer, you will:
- Deliver our community fundraising and challenge events marketing plans.
- Support the creation of new fundraising activities.
- Deliver stewardship programmes to increase income for all activities and events. Maximising opportunities and encouraging repeat and ongoing participation.
- Monitor performance of your own areas of activity and maintain accurate and up-to-date financial and supporter records.
- Work with other Dogs Trust teams to maximise marketing opportunities.
About You:
With experience of developing and delivering excellent stewardship journeys to supporters you will have an ability to communicate with different audiences. You will have a good knowledge of planning and project management of multi-channel marketing campaigns, including digital and social media.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
About the team:
We are reliant on voluntary donations to continue our work. As part of this, Dogs Trust has many supporters who wish to support us through fundraising in their local community and through participating in sporting events and challenges.
Please note that this is a hybrid role based at our London Head office 2 times per week.
Are you ready to make a meaningful impact by leading high-quality support services for people affected by MND?
We are seeking a Senior Head of Integrated Services & Delivery to oversee and shape our national and regional support services, ensuring they are accessible, inclusive, and meet the needs of those living with and affected by MND. This is a home-based role with travel requirements to Northampton and regionally.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
Key Responsibilities
In this role, you will lead our integrated services and delivery teams, driving quality, innovation and excellence across all areas.
- Accountable for the Association's a portfolio of direct services at both national and regional levels, supervising a team of five senior leaders.
- Accountable for the improvement and enhancement of our current direct information and support provision to ensure they are high-quality, safe, and inclusive.
- Lead on the development and implementation of a forward-looking strategy for information and support services that align with organisational goals and address evolving needs.
- Develop, implement, and monitor budgets exceeding £8 million, ensuring financial sustainability and strategic impact.
- Lead the delivery of strategic change initiatives to enhance service quality and effectiveness.
- Establish and monitor data-driven performance metrics to track impact and outcomes.
- Drive innovation in service delivery models, working collaboratively with internal and external stakeholders.
- Embed equality, diversity, and inclusion in all services to ensure accessibility for all communities.
- Support staff and volunteers with the tools, training, and policies needed to deliver exceptional services.
- Act as a key contributor to business planning and deputise for the Director of Services & Partnerships when required.
About You:
You are a proven leader with a passion for driving meaningful change in support services. Your experience and expertise will help us deliver impactful, person-centred services across the UK.
- Educated to Master's level in management arena or equivalent level of experience.
- Significant leadership experience within the charity or health sector.
- Demonstrated success in developing and delivering both virtual and in-person services.
- Track record of implementing strategic and operational plans on a national scale.
- Strong leadership and organisational skills, with a focus on collaboration and team development.
- Proficiency in using data to drive service improvements and measure outcomes.
- Excellent communication skills, with the confidence to challenge and inspire at all levels.
- Commitment to equality, diversity, and inclusion, with experience in promoting these values within organisations.
The full job description is available in the candidate pack.
Salary: £69,550 per annum
Hours: 37 hours per week
Location: Home-based with travel requirements to Northampton and regionally
Contract: Permanent
Hybrid Working and Flexibility: This is a home-based role with an expectation of minimum 2 days per week in Northampton and working regionally. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
Interviews are scheduled for Thursday 19 December and Friday 20 December
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Experience in a similar senior leadership role within the non-profit sector in an information & support organisation, preferably health focused.
- Experience developing and delivering high quality, efficient and innovative person-centered services - both virtual and in person.
- Experience of developing and implementing strategic and operational plans at a national (across England Wales and Northern Ireland), regional and local level.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Travalyst is a not-for-profit organisation working to identify – and help bring about – the systemic changes needed in order for sustainable travel to be taken out of the niche, and into the mainstream.
We believe tourism can, and must, play a key role in achieving a sustainable future for our world; so we’re convening the key players, and catalysing the necessary action, to change the impact of travel, for good. We are committed to being a driving force that redefines what it means to travel, helping everyone explore our world in a way that protects both people and places, and secures a positive future for destinations and local communities for generations to come.
We were founded in partnership with Booking, Expedia, Google, Skyscanner, Trip Group, Tripadvisor, and Visa. The Travalyst Coalition now includes eleven of the world’s leading companies and brands associated with travel working with us to make travel more sustainable.
Travalyst provides supportive, independent and neutral governance, empowering our Coalition of some of the biggest – and occasionally competing – travel companies and service providers to share data and accelerate change. The goal is to bring credible, consistent sustainability information to the mainstream, helping both travellers and travel companies make better, greener choices.
What does successful Donor Development look like at Travalyst?
Managing Travalyst’s corporate and individual donor base and driving revenue growth through targeted fundraising efforts.
What you’ll get to do:
This role combines soliciting new prospect donors, donor management, partnership development, and data-driven campaign execution. The ideal candidate will be skilled in relationship building, fundraising strategy, and donor engagement, with a demonstrable passion for Travalyst’s mission of promoting sustainable travel and tourism.
Donor Management (~40%)
- Cultivate and maintain strong relationships with a portfolio of individual donors, corporate and institutional foundations to secure philanthropic and private funding and advance Travalyst’s mission.
- Identify, solicit, and nurture new donor prospects, ensuring continuous growth of the donor base.
- Strategise with senior leadership to retain and upgrade current donors, including personalised engagement for high-value supporters.
- Support high-value donor and corporate partner meetings, preparing personalised correspondence, proposals and briefs.
Fundraising Strategy, Campaigns, and Event Management (~30%)
- Collaborate with the Partnerships and Development team to plan, execute, and manage proposal development and annual appeal processes for fundraising campaigns, including donor and partner events, direct mail, and corporate initiatives.
- Conduct prospect research for individual donors, foundations, and international government funding sources.
- Oversee the project management and execution of partnership and donor events, ensuring seamless planning, logistics coordination, and delivery to meet revenue and engagement goals.
- Track and report progress on fundraising campaigns and events, providing analysis on key performance indicators and revenue projections.
- Work with the communications team to create compelling materials for donor outreach, event promotion, presentations, and corporate engagement.
- Secure grant funding through research, proposal development, and managing the grant application process.
Donation Administration and CRM Management (~20%)
- Manage the CRM system, ensuring donor and partner data is accurate, up-to-date, and effectively utilised for engagement and reporting.
- Partner with the Operations team to ensure all donations, invoices and tracking is completed in a timely manner with follow up to donors as required.
- Oversee donor reporting, generating data insights and analytics to inform future strategies and donor retention efforts.
- Manage reconciliation processes and ensure development data and financial data are in alignment.
- Collaborate with the team on CRM system training and improvements and support data migration if necessary.
General Administration and Team Support (~10%)
- Provide administrative support to the Partnerships and Development team, including scheduling meetings, managing calendars, and preparing materials for donor presentations.
- Assist with special projects and additional fundraising and partnership tasks as needed.
How do we work?
We are bold and humble, showing a willingness to embrace challenges head-on. We try new things, take risks, make educated guesses and move quickly to deliver impact. We are rigorous yet adaptable in the face of evolving challenges and opportunities. Most of all, we work closely and collaboratively showing care for each other and the planet we share, so excellent communication and collaboration skills are a must. We all work remotely, so rely heavily on video calls and other technology. We strive for excellence, and pride ourselves by continuously learning every day.
What skills we’re looking for:
· Experience in fundraising, donor management, or business development, with proven success in partnership building and substantial (ideally 6-7 figure) revenue generation.
· Ideally, Bachelor’s degree (or equivalent) in Nonprofit Management, Business Development, Marketing, or related field.
· Superior communication and writing skills, with the ability to edit text written by others and generate new text; experience in crafting compelling pitches and proposals.
· High proficiency in CRM systems (Salesforce) and data management (experience with donor databases preferred).
· Strong organisational skills with demonstrated ability to manage multiple priorities and meet deadlines and use project management software (Notion) to plan and track projects and work collaboratively across teams.
· Experience with grant management, writing and corporate engagement strategies.
· Experience with financial reporting and analysis in Excel/Google Suite.
· Strong understanding of sustainability issues, trends and the philanthropy sector, with a track record of aligning donor objectives with environmental and social responsibility.
· Experience working internationally and collaborating with people in diverse cultural and political contexts preferred.
· Ability to work independently and remotely in a dynamic and fast paced team environment.
· Strong alignment with Travalyst’s mission to promote sustainable travel and tourism.
· Ability to cultivate and maintain relationships with donors, corporate partners, and foundations, ensuring long-term engagement and revenue growth.
· Ability to develop and implement effective fundraising strategies that align with organisational goals.
· Exceptional written and verbal communication skills for crafting compelling proposals, presentations, and campaigns; and an ability to articulate Travalyst’s mission and impact in a way that inspires giving.
· Expertise in utilising CRM systems (Salesforce) to manage donor data, generate reports, and assess fundraising performance, deadlines and follow-ups.
· A commitment to delivering high-quality work while holding oneself accountable for achieving measurable results. Ability to set and meet high standards for performance, ensuring transparency and integrity in all fundraising activities.
· Understanding of financial principles related to fundraising, budgeting, and forecasting; and skilled in tracking fundraising metrics and using data to optimise strategies.
· Ability to thrive in a fast-paced, evolving environment with changing priorities.
An ‘Open to All’ employer, we warmly welcome everybody to the team. People of colour, LGBTQIA+ people, neurodiverse people, individuals with impairments, and parents are encouraged to apply. We encourage you to notify our team of your pronouns at any stage of your application. We also welcome applications from people who come from communities that are directly affected by the impacts of travel and tourism. We are committed to making reasonable adjustments to the recruitment process as required. Please add any adjustment requests to your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for strong, passionate candidates with a proven track record of responsible management of communications, stakeholder engagement and content dissemination for a research institution, think tank, philanthropic consultancy or similar organisation.
Our mission:
Power for Democracies is a new international pro-democracy research initiative with a mission to protect and strengthen liberal democracies around the world. Our goal is to identify the most relevant and effective pro-democracy projects by civil society organisations in the context of current and emerging threats to democracies.
Power for Democracies identifies these projects by systematically synthesising and analysing existing research and, where necessary, conducting and commissioning new research. We aim to publish recommendations that private and institutional donors, as well as civil society actors, can use to decide how and where to allocate their limited resources to best serve democracies.
Communication and outreach are critical to the success of our mission. We seek to combine evidence-based research with academic knowledge and practical, results-oriented civil society experience. Our communications, online publications and other public-facing interactions address complex and dynamic issues, but must be accessible, transparent and informative to a range of audiences. The successful, targeted dissemination of our recommendations to the international donor community, their advisors and institutional grant-makers is critical to our mission. The attention that the assessed and recommended projects receive, and ultimately the funding that goes to these highly effective civil society initiatives, is key to achieving the positive change we aim for.
Your responsibilities as the Head of Communications:
- Help position Power for Democracies as the "go to" evidence-based research and evaluation entity in the pro-democracy field with relevant stakeholders, donor groups, networks, institutions, and civil society spaces.
- Recruit and build the small communications team in charge of Power for Democracies’ communication and distribution formats, channels, and tools.
- Develop Power for Democracies' outreach and dissemination strategies (in close collaboration with the Knowledge + Research team) to gain meaningful attention from experts, the pro-democracy space, and donors alike.
- Develop effective media and communication formats that best address the needs of our target groups (websites, white papers, podcast/videocast features, talks etc.).
- Oversee the successful translation and adaptation of our research outputs into concise, informative, and engaging content.
- In collaboration with our research experts, develop and plan our publication formats and oversee the Power for Democracies publishing calendar.
- Provide support and advice to management and research professionals on all aspects of communications and outreach.
As head of our small communications team, you are part of the management team and have a decisive role for Power for Democracies' success. Given the startup nature of the organization, additional tasks may arise ad hoc, such as contributions to networking and fundraising of the organisation. You report to the Executive Director.
What you bring:
- At least 6-10 years' practical experience in communications, media, publishing/editing or fundraising, including substantive experience in or for a research institution, think tank, science editorial team or equivalent.
- At least two years in a senior role and solid experience of working with teams of content producers and publishing content on time.
- A solid and nuanced understanding of the relevant spaces and stakeholders.
- Experience in developing media, communication and distribution strategies tailored to highly specific audiences to ensure we select and develop the most effective communication and distribution channels.
- Familiarity with the current cutting-edge digital formats and channels and an ability to implement them in a targeted and professional manner with your small team and our service providers.
- Strong listening and excellent writing skills, with a keen interest in translating complex issues into compelling yet precise language and visuals.
- A can-do, objectives-oriented mindset.
- A bachelor’s degree in relevant areas, such as public relations, journalism, media design, or communications.
We offer:
- The opportunity to be part of a team that drives positive change for democracies by connecting evidence-based research, academia, philanthropy, and the vibrant global civic space.
- A meaningful role in an appreciative environment and as part of a growing, highly committed, international team.
- An exciting development situation.
Our global working language is English. Power for Democracies is registered as a tax-deductible charity in Germany and operates as a 'remote first' online-offline hybrid with a Berlin office. Preferred time zone of your residence is CET +/- 6 hours.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals serves nutritious school meals to children living in some of the world’s poorest countries. The promise of a meal attracts these hungry children into the classroom, giving them the energy to learn and hope for a better future.
The Head of Marketing will grow support for Mary’s Meals in the UK through bold and innovative mass marketing activities, to attract new supporters, develop relationships with existing supporters, drive fundraising and to ensure the values of the organisation are upheld in all communications activities.
Particularly skilled in digital marketing, you will be dynamic, data-led and able to generate significant growth across our marketing channels.
Key duties include:
- Direct line management of the Marketing team, offering day-to-day support and ensuring their ongoing development.
- Work in tandem with the Head of Media and Content to ensure an integrated and collaborative approach to all communications activities.
- Develop and implement Mary’s Meals’ marketing strategy in the UK, linking ongoing progress to key organisational KPIs, with a strong emphasis on digital communications.
- Work closely with the Data Insights team to ensure strong joint working on technical solutions and insights across digital systems such as the website and Salesforce.
- Lead the development and implementation of innovative marketing activities (including the use of new channels) to retain existing supporters and identify creative ways to acquire new audiences.
- Manage the UK website, working closely with colleagues in the international digital team to ensure the site is functioning well, generating traffic and income, and attracting new supporters to our work.
- Lead SEO strategy including team utilisation of SEMrush and being an advocate for AI within this space.
- Lead our approach to segmented communications for email marketing and direct mail, developing our supporter journeys and ensuring an ongoing testing and learning approach is in place.
- Working closely with Data Insights where required, lead the tracking and analysis of marketing data, to identify key trends, opportunities and areas for development.
- Oversee campaigns including the creation of campaign plans, execution and delivery and campaign evaluation.
- Drive fundraising and supporter acquisition through the use of digital advertising channels, such as Meta and Google.
- Grow fundraising through the online Mary’s Meals shop, through the diversifying of our product range and improved experience for our supporters.
- Oversee the Mary’s Meals UK social media channels.
Please see the recruitment pack for full list of duties and further information on our website by selecting the Charity Job apply button.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
I am working with a lovely organisation who are looking for an Interim Celebrity and Influencer Manager to join their team for an initial 2-3 month contract, 4 days per week.
Key Responsibilities:
- Relationship Management: Cultivate and maintain strong relationships with high-profile supporters, ensuring their ongoing commitment to the charity's mission.
- Talent Acquisition: Identify and recruit new high-profile supporters who align with their brand and values.
- Strategic Partnerships: Collaborate with agents, publicists, and management agencies to facilitate effective partnerships.
- Campaign Development: Develop and implement creative campaigns that leverage celebrity endorsements to drive impact.
- Event Planning: Organise and manage events involving high-profile supporters.
- Crisis Management: Handle sensitive situations and maintain a positive public image.
Person Specification:
- Proven track record in celebrity and influencer management
- Strong understanding of the media landscape and social media platforms
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Passion for social justice and women's rights
Please note that this role is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
What's on Offer:
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Flexible Working: Enjoy flexible working. This role can be based anywhere in the UK but will require some travel to London for meetings.
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Contract Duration: 2-3months with an immediate start date, 4 days per week.
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Salary: £155.91 daily rate + £19.40 daily holiday pay (£175.31 total per day PAYE) Umbrella options also available.
Interested?
Please submit your CV for consideration via our website.
This is a fast moving role with candidates being reviewed on a rolling basis.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make adjustments to always ensure a fair process.
Do you have project management experience within the charity sector? Are you passionate about making a difference?
Join our small & friendly team at Samaritans as Events Fundraising Project Manager to develop and deliver our annual Streaming & Gaming fundraising programme.
Fixed term contract until 31 July 2025 (with the possibility to extend)
Full time hours (35 hours per week)
Salary of £42,000- £44,500 per annum plus benefits
We are passionate about flexible working, talk to us about your preferences
Hybrid working: Linked to Ewell, Surrey office. A blend of working from home, the Ewell office and other locations for team meetings.
In-person working: Meeting in person is something we value. Mandated in-person meetings will be in place from Jan 2025. This is around 2 days per month and further information can be found on our careers website.
Key responsibilities
Project manage annual programme of Streaming & Gaming fundraising campaigns.
Build and deliver exceptional supporter experiences to maximise supporter's potential to raise money and awareness for Samaritans.
Develop an innovative strategy to support the growth of Streaming & Gaming based on insight and best practice, maximising the halo effect from large influencer led campaigns.
About you
We are looking for a people person with the ability to lead and deliver a community fundraising programme with a focus on Streaming & Gaming. You’ll lead on strategy development, campaign creation, creating engaging content and communications to deliver a ‘best in class’ stewardship programme that enables supporters to maximise their fundraising and build lasting relationship with Samaritans.
To be successful in this role, you’ll need:
- Demonstrable project management experience, managing multiple stakeholders and establishing effective ways of working
- Experience of delivering marketing plans
- Experience of delivering great supporter journeys
- Budget management experience
- IT proficient and able to use data to track and report on key project measures
- Excellent verbal, written skills, and presentation skills
- Organised and attention to detail
- Knowledge and/or experience of streaming & gaming
If you’re looking for a new opportunity or a chance to learn new skills in a fast-paced fundraising environment, please consider applying. A full outline of the opportunity and what you’ll need to bring to the team is provided in theJob Description here
What’s in it for you – our benefits
So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.
Being Inclusive:
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application:
If this role sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and cover letter tailored around your motivations for applying and your skills and experience in relation to the job. This role will close for applications at 9 am on 6th Dec 2024. Video interviews will take place week commencing 9th December 2024. There will be only one stage in our recruitment process.
The client requests no contact from agencies or media sales.
Robertson Bell is pleased to once again be supporting the NSPCC, this time in their search for a Finance Business Partner to join their high-performing team on a permanent basis. NSPCC are the UK’s leading children’s charity who believe that every childhood is worth fighting for. They have been looking out for children for over 100 years, to protect them and prevent abuse.
The Finance Business Partner will report into the Senior Finance Business Partner and provide Directorate and departmental support in achieving financial and operational objectives. They will provide high-quality financial management and advice, and comprehensive reporting and analysis. The postholder will be responsible for completing budgets and quarterly forecasts, financial modelling, management reporting and analysis, as well as routine month-end activities.
The organisation
From their campaigns to their services, the NSPCC strive to make a difference in everything they do. They work with schools, provide support and advice for families and deliver therapeutic services. They undertake ground-breaking research, campaign for change, and run two free helplines providing support and advice: Childline (for children and young people) and Helpline (for adults seeking advice). Between 2016 and 2021, they helped make 6.6 million children safer from abuse - but they won’t stop until they stop child abuse and neglect altogether.
The key duties of this Finance Business Partner are as follows:
- Business partner with Directorate budget holders to develop an in-depth knowledge of their area.
- Work with colleagues across Directorates as a trusted partner delivering a high-quality financial service.
- Work with budget holders in the preparation of Directorate income and expenditure budgets and quarterly forecasts.
- Review and consolidate budget and forecast information received from teams, conducting subsequent review and challenge of the results with budget holders.
- Complete commentary and bridge analysis, feeding into comprehensive management information packs.
- Complete month-end journals, FTE analysis, and monitor Directorate financial results against budget and forecast.
- Prepare comprehensive and timely period-end written commentary for management accounts.
- Ensure all year-end reporting requirements are completed.
The successful candidate will have:
- Achieved their full accountancy qualification.
- Have extensive experience of working within a management accounts or business partnering function, of a complex organisation.
- Ability to analyse numbers critically and extract and interpret pertinent information for management information purposes.
- Experience in production and monitoring of stakeholder budgeting and forecasting cycles and delivery of associated financial management reporting.
- Ability to understand a wide range of stakeholder needs and adapt approach where necessary.
- Excellent written and verbal communication skills.
- Strong influencing skills with experience in challenging financial results.
By joining their team, you will have an opportunity to work for an influential organisation at the forefront of child protection.
This role will officially be based out of their offices near Liverpool Street, with Tuesday & Wednesday required to be worked from the office, and the rest from home. Applications are being reviewed daily, so submit your CV for consideration ASAP to ensure you don’t miss out!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Philanthropy manager
· Full time: 37.5 hours per week (we welcome flexible working requests)
· Hybrid working for the foreseeable future, with regular attendance, including Thursdays, at our central office:
- Pears Building, Pond Street, London, NW3 2PP
Other office days may be worked from our other sites at:
- Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ
- Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL
HOW TO APPLY
To apply for this post send your:
➢ CV (please include your last employer and dates of employment)
➢ Cover letter (please use your written statement to explain why you are keen to work at the Royal Free Charity and your suitability for the role as detailed in the role description. Please also consider when writing your statement that strong writing skills are important for this role).
Closing date for application: Monday 2nd December
Interview date: Friday 13th December
You must be eligible to work in the UK
Job Purpose
We are seeking a creative and driven philanthropy manager to join our team on a permanent basis. Working alongside members of the wider team, you will help deliver the best possible experience to some of the charity’s most committed donors through a mixture of bespoke events, personalised communications, and recognition opportunities across our hospital sites.
Specifically, this role will lead the team’s efforts in working with our mid-level donors, developing our first ever patrons’ programme and providing them with a gold-standard experience that ensures continued support of the Royal Free Charity.
You will play an important role within our philanthropy & campaigns team, helping to build relationships, and increase income, in a pivotal year for the charity. The role will offer significant scope for development, giving you the opportunity to grow your relationship-building, communication, and project management skills in a supportive, ambitious, and high-performing team.
The role reports to the senior philanthropy manager.
Responsibilities
Leading the Royal Free Charity’s patrons’ programme
· Lead all aspects of the Royal Free Charity’s patrons’ programme, from recruitment through to stewardship and renewal efforts.
· Work with senior stakeholders to develop and launch a new strategy for the programme, illustrating the potential overlap between patronage and other areas of support for the charity, as well as opportunities to uplift levels of support or additional gifts.
· Manage the day-to-day delivery of the patrons’ programme including coordinating the renewals process and responding to enquiries.
· Effectively promote the programme across a range of audiences, working with colleagues to identify and recruit prospects and deliver retention activity to uplift individuals to patronage and beyond.
· Develop and deliver the engagement programme for patrons, collaborating with colleagues on stewardship and cultivation plans including a programme of communications and touchpoints, including events.
· Draft engaging materials, such as letters, invitations, and thank you communications, to ensure patrons feel valued and have a positive donor experience.
· Support colleagues who manage relationships with patrons by ensuring key materials are shared, and monitoring when annual renewals are due.
· Manage updates to patron recognition across our hospital sites, ensuring names are listed in accordance with donor wishes, and are added or removed at the appropriate time.
Leading the Royal Free Charity’s mid-level programme
· Alongside the patrons’ programme, lead and deliver a mid-level giving retention and recruitment strategy, for donors giving between £1,000 and £10,000 to the charity each year, working with colleagues to understand potential opportunities for uplift in giving.
· Support the development and delivery of engaging events, and bespoke communications for mid-level donors.
· Ensure that mid-level donors have the best possible experience of giving to the charity, by engaging with colleagues on the development of appeals to this audience, stewarding those giving at this level, and attracting new supporters to grow the programme.
· Contribute to analysis and commentary on the performance of the programme.
· Work with the public fundraising team to thank mid-level donors to fundraising appeals, creating updates and reports, and providing an excellent supporter experience to maximise the opportunity for a longer-term relationship beyond specific appeals.
· Work closely with charity colleagues and external suppliers to ensure fundraising activities are delivered to agreed plans, budgets, and timelines.
· Support the fundraising activities of the wider philanthropy & campaigns team through identifying donors who may give major gifts or be interested in legacy giving.
Cross-team working and individual development
· Lead the team’s work in stewarding existing legacy pledgers.
· Build relationships across the charity and with Royal Free London staff to enhance own work, raise the visibility of fundraising, and identify opportunities for collaboration.
· Represent the philanthropy & campaigns team, where appropriate, on cross-charity projects.
· Take time for personal development, contributing learning and ideas to the wider team.
· Keep up to date with fundraising sector trends and how they can be applied to our work.
· Undertake any other tasks commensurate with the role.
This job description is not exhaustive; the role will include other tasks and responsibilities commensurate with the post and subject to change to meet legislative requirements.
PERSON SPECIFICATION
Qualifications
No specific qualifications are required for this role.
Experience
Essential
· Experience in fundraising and donor development in the charity or cultural sector, or a similar setting.
· Experience of working with supporters, customers, clients, or the general public, delivering an excellent service on the phone, in person, and in written communications.
· Experience of creating high quality written documents, such as tailored letters, proposals, slide decks, or other professional materials.
· Experience of planning, delivering, and evaluating a project from start to finish.
Desirable
· Experience of developing longer term relationships with supporters, clients, or equivalent audiences.
· Experience of leading on the creation and implementation of innovative events that are tailored towards a specific audience’s interests.
· Knowledge of fundraising regulations and best practice including Gift Aid and GDPR.
Skills and knowledge
· A keen interest in the fundraising sector, with a desire to learn and grow in the role.
· A passion for relationship-building, and working with a diverse range of audiences.
· Exceptional customer service skills.
· A positive can-do attitude and approach towards problem solving.
· Outstanding organisation skills, with the ability to juggle workload whilst maintaining an excellent service level to donors, charity colleagues, and external suppliers.
· A collaborative approach to working with other members of the team and senior stakeholders.
· Excellent written communication skills, with a strong eye for detail.
· Ability to deal with sensitive information in a confidential and professional manner.
· Comfortable with, and interested in, working in a healthcare related setting.
· Excellent IT skills, including a thorough knowledge of MS application (Word, Excel, PowerPoint and Teams), and a willingness to learn new skills, such as how to use the relationship management database, Raisers Edge NXT.
· Engagement with equal opportunities, diversity and inclusion, and a commitment to act in accordance with best practice in these areas.
BENEFITS
Core benefits
· 25 days of paid holiday, plus three day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).
· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.
· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.
· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.
· A flexible working policy to support our employees’ work/life balance.
Support for your financial wellbeing
· Expert financial advice from our financial partner, the London Credit Union
· Salary Sacrifice Scheme
· Savings on purchases with the Blue Light Card
· Our Death in Service benefit
Support for your health and wellbeing
· Subsidised gym, pool and classes at our Rec Club in Hampstead
· Secure bicycle parking and shower facilities at our Hampstead site
· Fortnightly guided meditation
· Free massage therapy from our complementary therapy team
· Menopause peer support group
· Employee Assistance Programme offering 24-hour access to free confidential
advice and support on work and personal issues.
Fundraising department
Our dynamic fundraising department generated £4.5 million through donations in 2023/2024, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the Royal Free Hospital site.
We pride ourselves on being supporter focused and agile, working at the heart of the charity to deliver impact for patients and staff across our hospitals.
Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives:
· Our Philanthropy & Campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations, and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on the acquisition of a new surgical robot, our forthcoming cancer campaign, our essential volunteering, complementary therapy and support services, the charity’s first patron programme, and special events to support these activities.
· Our Public Fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges. Our database and supporter care teams sit within public fundraising, with their work underpinning and supporting the entire department.
Building on our achievements, our board of trustees has agreed to invest in expanding the fundraising team to develop a sustainable infrastructure that will support our growth ambitions.
To apply for this post, send your:
- CV (please include your last employer and dates of employment)
- Cover letter (please use your written statement to explain why you are keen to work at the Royal Free Charity and your suitability for the role as detailed in the role description. Please also consider when writing your statement that strong writing skills are important for this role).
Please note, that applications submitted without a cover letter may not be considered for this role.
Closing date for application: Monday 2nd December 2024 at 12 noon.
Interview date: Friday 13th December 2024
The client requests no contact from agencies or media sales.