Business Services Manager Jobs in Charing Cross, Greater London
About the role
Join WorldSkills UK as a senior programme manager to lead the award-winning Centre of Excellence, where you’ll drive transformative change in workforce development and education on a national scale. We’re looking for a dedicated, results-oriented leader with a proven track record in managing and delivering impactful workforce development programmes. In this role, you will lead a team, ensuring high-quality outcomes, strengthening stakeholder partnerships, and making a measurable impact on teaching, learning and assessment across the UK.
Role purpose
The Centre of Excellence is WorldSkills UK’s flagship programme, dedicated to transforming the quality of teaching, learning, and assessment across Technical and Vocational Education and Training (TVET). This pioneering programme drives innovation and raises standards by delivering world-class training and development opportunities for educators, ultimately enhancing outcomes for learners and ensuring the UK’s global competitiveness in skills excellence. As Senior Workforce Development Manager, you will lead the programme management of the Centre of Excellence, playing a pivotal role in advancing its mission. You’ll oversee a growing network of member institutions committed to achieving excellence by integrating international expertise and best practices from around the globe. Your leadership will ensure the Centre of Excellence influences every aspect of teaching, learning, and assessment, setting new benchmarks that elevate the quality of education across the sector.
Key tasks and responsibilities
1. Programme management:
Provide effective programme management ensuring the Centre of Excellence operates at the highest standards, with strategic oversight of all workstreams, including stakeholder engagement, resource management, and performance monitoring.
• Leading the programme’s strategic planning and execution, ensuring that all workstreams—including budget management, timelines, and resource allocation—are closely aligned with overall objectives. Proactively address challenges to maintain programme momentum and achieve milestones effectively.
• Building and maintaining strong relationships with both internal and external stakeholders to support programme success. Facilitate effective communication and alignment across teams, partners, and member institutions, promoting active engagement and collaboration throughout all programme phases.
• Establishing and overseeing a robust framework for monitoring and evaluating programme performance, focusing on impact assessment and continuous improvement. Provide regular reports on outcomes and insights, manage risks to ensure programme goals are met, and utilise evaluation data to inform strategic adjustments that enhance programme effectiveness.
• Overseeing the marketing and communication activity to promote the programme, ensuring it is visible and well-positioned among key audiences and stakeholders. Collaborate with the marketing team to develop targeted campaigns that highlight programme achievements, generate interest, and enhance engagement within the Centre of Excellence network and wider education and skills sector.
2. Network member Management:
Lead and execute a comprehensive member engagement strategy, driving value through targeted onboarding, recognition programmes, and an evolving account management framework to foster long-term member satisfaction and retention. Oversee tracking and analysis to inform strategic improvements and identify growth opportunities that align with the Centre of Excellence’s mission to expand impact.
• Developing and implementing a member engagement strategy, ensuring that institutions gain significant value from their involvement in the Centre of Excellence to include a recognition and awards programme to reward and celebrate members’ excellent practice and engagement with the Centre of Excellence.
• Providing strategic oversight to the enrolment and validation process for new members, ensuring that new institutions meet the Centre of Excellence’s standards, and work closely with the Network Member Manager to streamline onboarding, guaranteeing a positive initial experience that sets the stage for long-term involvement.
• Overseeing the tracking and evaluation of member engagement, using data to identify trends and areas for improvement. Provide regular updates on membership retention, engagement levels, and impact to leadership, and work with the Network Member Manager to develop strategies based on these insights.
• Identifying growth opportunities and enhancements to the programme offerings that can address emerging industry needs, supporting the Centre of Excellence’s mission and expanding its reach and impact.
3. Workforce Development:
The Senior Workforce Development Manager will lead a team of High Performance Skills Coaches to design, implement, and continuously improve a world-class teacher training programme. By incorporating global insights and innovative practices, this role ensures that the programme enhances teaching quality and raises educator capacity to deliver world-class education.
• Utilising insights from international benchmarking and emerging trends from global partners to incorporate cutting-edge methodologies and world-class standards into the teacher training programme.
• Leading a team of Skills Coaches to guide the development and delivery of high impact teacher training experiences, focusing on practical and solutions focussed strategies underpinned by international best practice that improve teaching, learning, and assessment.
• Overseeing the planning and scheduling of training activities to align with the academic calendar, ensuring that sessions are well-timed and accessible to educators throughout the year. Collaborate with the Marketing and Communications teams to promote training opportunities, generate demand, and expand programme reach, actively engaging member institutions and their teaching staff.
• Establishing robust tracking and evaluation systems to monitor programme outcomes, using data to measure the effectiveness of training content and delivery. Analyse engagement and impact metrics to inform ongoing improvements, ensuring alignment with Centre of Excellence goals and maintaining the programme’s reputation for excellence.
4. General responsibilities for a Senior Manager
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Manage, support and motivate allocated staff to successfully deliver activities/tasks.
• Manage resources (including staff, volunteers, suppliers, and partners) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specifications and objectives.
• Contribute to a performance driven culture ensuring outcomes and activities are continuously monitored, reviewed, and evaluated against grant KPIs, resolving issues, and initiating appropriate corrective action.
• Establish a strong mechanism to measure impact, capture, report, and transfer intelligence across programmes of work.
• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the Workforce Development team and the wider organisation.
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility.
Person specification Key:
[E] Essential / [D] Desirable.
Qualifications and experience:
• Experience in leading and managing workforce development programme or membership management in Technical and Vocational Education and Training (TVET) [E].
• Experience working as a manager within education or business with a focus on TVET [E].
• Experience managing multi-stakeholder education and training programmes for TVET teachers and trainers [E].
• Experience in leading or managing large scale complex programmes in the publicly funded sector [E].
Knowledge and skills:
• Knowledge and understanding of current policies and reforms in further and higher technical education, apprenticeships, and T Levels [E].
• Strong programme and budget management expertise [E].
• Ability to implement change initiatives, focusing effort and commitment on making change work [E].
• Ability to absorb and evaluate complex information quickly and use this to construct and manage robust plans which deliver the required strategic objectives [E].
• Understands consequence of actions and long-term impact and / or wider implications of decision-making process [E].
• Ensuring issues, dependencies and risks are identified, assessed, mitigated; ensuring delivery is in line with organisational prioritise [E].
• Able to influence, negotiate and manage the action of others, including remote teams [E].
• Able to develop and manage highly effective relationships and coordinate a range of partners and stakeholders both internally and externally to successfully deliver objectives [E].
• Proven ability to drive member engagement and retention strategies [E].
Personal qualities and attributes:
• Very reliable and with a high level of probity [E].
• Able to work to own initiative with broad direction [E].
• Able to think creatively and solve problems [E].
• Flexible in working methods and ideas [E].
• Excellent team player and collaborative approach to work [E].
• Enthusiastic and able to motivate others [E].
Special circumstances:
• Prepared occasionally to work outside normal hours [E].
• Prepared to travel within the United Kingdom [E].
• Able to spend time away from home [E].
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.
The client requests no contact from agencies or media sales.
Mind in Camden have an exciting opportunity for a motivated individual to join our Hearing Voices Team as a Service Manager. We are looking for a motivated and experienced individual to help sustain and develop our hearing voices projects which include Voice Collective (supporting young people and their families), Voices Unlocked (supporting people in prisons, forensic units and Immigration Removal Centres) and the London Hearing Voices Network (a network of peer support groups for adults who hear voices across London).
This is an exciting opportunity to be part of overseeing and developing these projects while being part of a team that is able to be creative and innovative in its approach. To be successful in this role, you need to have an in-depth understanding of the Hearing Voices Movement and the role of peer support within this, in addition to understanding the importance of different frameworks for understanding mental distress. You will have experience of supervising or mentoring staff/volunteers, and have the skills necessary to build a strong and effective team.
With the confidence and organisational skills necessary to take the lead on busy and diverse projects, on the cutting edge of the Hearing Voices Movement, you will be required to engage with a wide range of stakeholders (from mental health services, prisons, forensic settings, academic institutions, and youth sectors). As such, this role is best suited to someone who is flexible enough to modify their approach to suit the situation. We are looking for someone with strong facilitation skills, who is able to communicate the values of the Hearing Voices Network clearly and accessibly in a range of settings.
As well as having responsibility for the day-to-day management of the projects, including supervising staff/volunteers and ensuring we meet targets agreed with funders, you will also be required to undertake direct development work when necessary. We particularly welcome applications from people who have lived experience of voices or visions and are able to use this experience to inform, and enhance, their work.
To download the job pack and application form, please visit our website.
Please note, CVs will not be considered - we shortlist on the basis of application forms. There is a two-stage interview process.
Closing date: Wednesday, 27th November 2024.
First stage interviews (online): Tuesday, 3rd December 2024.
Second stage interviews (in-person): Tuesday, 10th December 2024.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
As the Philanthropy Manager, you will oversee the development of existing high-net-worth (HNW) donors and cultivate new high-net-worth prospects. You will work closely with key Third Party supporters to establish our presence nationally. A key part of your role will be to strategise to identify new high-net-worth donors and create long-term relationships, ensuring that Muslim Aid becomes their charity of choice. You will also collaborate closely with fundraising and supporter services to organise tactical, innovative, bespoke, and strategic events that meet the needs of high-net-worth donors and maximise major gifts like no other.
About the Role:
- Develop a three-year high-net donor strategy with stakeholders that drives long-term sustainable revenue and year on year growth.
- Develop short-, medium- and long-term strategies to maintain engagement, retention and increase revenue with existing and prospective donors that supports our organisational strategy.
- Design and evaluate business plans to maximise return on investment and drive continuous improvements.
- Develop a full Philanthropy & Legacy system to review fundraising forecasts, review progress and implement quarterly tactical activation plans to recover potential losses.
- Develop and manage annual philanthropy budgets and KPI’s in line with 5-year strategy.
- Be a Brand ambassador ensuring that all external engagements align with the organisation’s values and messaging.
About You:
To be successful in this role, you will need:
- Significant experience in fundraising, corporate relationship and/or high-net donor development.
- Proven track record in implementing corporate / business / high-net donor strategy and achieving challenging targets.
- Knowledge of a wide range of fundraising mechanisms including CRM, sponsorship, brand association and employee fundraising.
- Building and managing stakeholder networks.
- Ability to work within a team structure as well as independently, be creative, take initiative, be attentive to detail and possess excellent interpersonal communication skills.
Why you should apply:
Join Muslim Aid as a Philanthropy Manager and drive impactful partnerships with high-net-worth donors. You will develop relationships with existing and new donors, working with key supporters to build our national presence. Your role includes strategizing to make Muslim Aid the charity of choice for HNW individuals and collaborating on unique events that maximise major gifts. Apply now to make a transformative difference!
Benefits you will enjoy working for us:
- 25 days annual leave + 4 additional privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Workplace Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Southall Community Alliance is a charity working in Southall that is looking to recruit an experienced, full-time Office Manager to deal with administrative and finance matters.
We are looking for someone who is passionate about working in Southall with its diverse communities and can act as the first point of contact for SCA. Their duties include managing the office budget, dealing with staff issues and establishing and maintaining policies and procedures. Our Office Manager will be the person who keeps our office running smoothly while also enabling fellow employees to succeed in their roles.
This post is subject to a 3 month probation period, an enhanced DBS check and satisfactory references.
Job Title: Office Manager
Duration: The post is funding dependant and subject to annual review.
Location: Southall Community Alliance, Southall Town Hall, 1 High Street, Southall, UB1 3HA
Hours: 35 hours per week
Salary: £28,000 per annum
Holiday Entitlement: 25 days
Reports to: SCA Director
Duties:
- To be the first point of contact for visitors and service users
- Helping establish and maintain office procedures
- To assist the Director with budgetary control arrangements, maintain accounts, salaries and efficient running of the charity
- To attend and take minutes of SCA Board meetings, Community Forum and other meetings, where required
- To type confidential reports and correspondence, ensuring compliance with GDPR and other statutory requirements and maintain files and the filing systems
- Use a range of software, including email, spreadsheets and databases, to ensure the efficient running of the office
- To ensure the dispatch of agendas, minutes and other relevant material relating to SCA meetings
- To prepare invoices, accounts, petty cash, spreadsheets, SAGE entries and diary management
- To ensure that SCA membership list is up to date 10. Record office expenditure and manage the budget
- Organise the office layout and maintain supplies of stationery and equipment
- Maintain the condition of the office and arrange for necessary repairs
- To respond to customer enquiries and complaints
- Review and update health and safety policies and ensure they are observed
- Arrange regular testing for electrical equipment and safety devices
- Taking inventory of office supplies and order and maintain stationary stocks and other office supplies
- To help maintain and update SCA website and social media
- To allocate work and supervise volunteers and be responsible for the smooth and efficient running of the office Attend training courses and sessions, as may be required
- To ensure inclusion and diversity in all aspects of SCA's operation and work
- To carry out other duties including outreach work, as may be assigned by the Director, from time to time
Person Specification:
Essential Characterisitics:
- Have at least two year’s experience of working in an office environment
- Ability to recruit, manage and supervise volunteers
- Strong IT and typing skills
- Excellent interpersonal skills and ability to communicate effectively, verbally and in writing, with a wide range of people
- Able to receive visitors and to deal with their queries, signposting to other agencies, where required
- Knowledge of office procedures and practices and advising of timely filing of returns etc
- Understanding of SAGE, bookkeeping, bank reconciliation or able to maintain financial records using web based financial systems
- Can demonstrate experience of purchasing and maintaining stationary stock and other office supplies/ equipment
- Experienced in dealing with work of a confidential nature, ensuring compliance with GDPR and other regulatory requirements
- Ability to prepare meeting agendas, minutes, finance reports and projections
- Experience of preparing newsletters, project monitoring reports, publicity and promotional material
- High standard of computer literacy, including experience of Microsoft Office – Word, Excel, Powerpoint etc
- Able to work with project partners and service users from diverse cultural and religious backgrounds within an equal opportunities’ framework
- The ability to manage your workload and supervise others concurrently
- Negotiation and relationship-building skills with a problem-solving approach to work
- Ability to manage SCA’s health and safety responsibilities
Closing date : Thursday 14th November – ONLY completed application forms will be accepted. CV’s are not accepted
Interview date : w/c 25th November 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about transforming the lives of families of babies and young children with special needs and/or disabilities?
First Step is a Charity based in the London Borough of Havering, that for over 36 years has supported more than 1,700 families and their children.
Families are referred or self-refer to us at a moment of crisis or uncertainty, normally pre-diagnosis, fearing all is not well with their child. We provide an array of family-centric services tailored to each family’s and child’s needs.
We are looking for a Centre Manager to take over from our current postholder who has been with the charity for over 27 years as both volunteer and staff member and will play an active part of inducting and handing over and to the successful candidate.
The person we are looking for is a unique blend of heart and mind, who is committed to ensure that every person that comes into contact with First Step feels welcomed and is treated with dignity and respect. They also need to ensure that First Step operates in a professional, organised, and effective manner.
You will be a friendly, capable and professional leader who is able to provide support and nurturing to a small team of staff and volunteers. You will be passionate about working with the children and their families in sometimes challenging situations. You will have a good understanding of safeguarding and be able to juggle workloads.
The postholder is responsible for overseeing all day to day front of house and administrative functions of First Step and it will be a hands-on role. They will develop and maintain effective and efficient business systems across the organisation to ensure best value for the children and families we support.
Key Information
Location: Hornchurch London Borough of Havering
Contract: Permanent, Full-time
Hours: Monday – Friday 08:30 – 17:00
Reporting to: CEO
Closing Date: midday 15th November although early application is advised as it could close earlier if we receive a high level of interest
Application: Please submit a CV and covering letter of no more than 3 sides of A4, explaining your motivation for applying and your relevant skills and experience, and how they meet the requirements of the role. A detailed Job Description and Person Specification is available.
Annual Leave: 6.6 weeks holiday per annum including bank holidays
Pension: Employer pension contributions after 3 months
For further information or an informal conversation, please see contact details on Job Description
First Step is committed to working with children, parents, staff, volunteers and the community to safeguard and promote the welfare of children and vulnerable adults. We have a duty to carry out the appropriate procedures if we believe that a child or vulnerable adult may be subject to any form of abuse.
First Step is committed to making sure it provides equality of opportunity through employment and service delivery. First Step’s approach to Equality and Diversity is based on the principle of inclusion (increasing the diversity of people actively involved in and contributing to the development of sustainable communities). At its heart is a commitment to the value that all staff bring to the organisation because of their diverse characteristics. These cover race, gender, disability, age, marital status, sexuality, religion, background, personality and work style.
Please be aware that a Disclosure and Barring Service (DBS) check will be required under the provision of the Rehabilitation of Offenders Act 1974.
Supporting families of babies and young children with special needs and/or disabilities
Join Our Team at Mind in Tower Hamlets, Newham, and Redbridge
Are you passionate about mental health and community support? Mind in Tower Hamlets, Newham, and Redbridge seeks an exceptional Business Development Manager to lead our fundraising efforts. You'll drive the development and submission of tenders, proposals, and applications to Trusts and Foundations, ensuring robust support for our mission in these London boroughs.
About Mind in Tower Hamlets, Newham and Redbridge
We are a local Mind association and community mental health charity. We endeavour to ensure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.
Our vision is a society where everyone is accepted and included; where there is no stigma or discrimination towards people because of mental health issues; and where our clients' needs and ambitions are supported.
We provide support services- including for those in crisis, to raise awareness and deliver activities, groups and events through our work in Tower Hamlets, Newham and Redbridge
Role Overview:
As a key member of our team, you will:
· Support our approach to securing both statutory income (grants and contracts) and voluntary income (trusts, corporates, major donors, individuals), in partnership with the Leadership Team.
· Working with the CEO to support organisational tendering and commercial income generation activities aligned with the strategy, coordinating solution design and written bids.
· Lead on grant identification- conduct research to identify potential grant and foundation funding opportunities
· Lead on grant applications – including the development of compelling grant proposals, you will manage the grant application process, including drafting, editing, and submitting grant proposals within deadlines, and ensuring compliance with funder requirements.
· Working alongside the Director of Finance, support the preparation of budgets for tenders and fundraising.
· Ensure all our income generation activity is compliant with fundraising governance and legislation, including GDPR, PECR, and the Code of Fundraising Practice, and ensure our systems and processes (including the database and reporting) are compliant and fit for purpose in Business Development.
We would love to hear from you if you have a track record, experience, understanding, knowledge of:
· Grant writing, fundraising, or development, preferably in the nonprofit sector
· Grant funding mechanisms, including government, foundations, and statutory funding programmes
· Writing compelling, well-organised content that turns complex ideas and detail into summaries that can effectively engage different audiences
· Organisational skills, with the ability to manage multiple projects simultaneously and meet deadlines under pressure when needed.
· Strategic thinking and problem-solving abilities, with a results-oriented approach to achieving funding targets
· Collaborative mindset and ability to work effectively with the service delivery team and other colleagues
· Inclusion, equity and diversity, and the ability to work effectively with people from a range of backgrounds
To find out more about this role and how to apply, please click on the following link to review the candidate pack.
The closing date for applications is: 24 November
Interviews will take place on the: 5 December (in person)
Our Commitment- MindTHNR is committed to being an Anti-racist/Anti-discriminatory Organisation and our proud of our diversity which is clearly visible at all levels of the organisation.
Accessibility and Adjustments-We are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Dialogue Earth is an independent non-profit dedicated to producing exceptional environmental journalism and informed conversations on urgent climate and sustainability topics. Our unique model brings local voices to global audiences and global stories of hope, action and change to local communities.
Summary of role purpose
Senior fundraising and development role at a pioneering, mid-sized climate-change journalism non-profit with a seven-figure budget. Overall responsibility for developing, securing and managing a trusts and foundations pipeline – during an important organisational inflection point -- to help grow a sustainable, financially substantial and long-term income stream for our programmes, core and new activities. Working strategically with senior leadership and staff to maximise existing income sources and identify and evaluate new sources of income, including those beyond philanthropic donations.
Main Duties and Responsibilities
· Research and recommend funding opportunities for current and planned programmes at a dynamic, climate-change charity with a strong track record, team, and culture. Manage and organise initial enquiries, funding applications, follow-ups, and learnings from feedback.
· Draft clear and compellingly written fundraising materials, including cases for support, funding proposals and concept notes.
· Manage / support relationships with funders, including timely appropriate tailored funder reports and other communications.
· Oversee the preparation of bespoke, accurate and clear grant reports, rooted in our measurement, evaluation and learning strategy, along with other fundraising materials
· Work strategically with the senior management team (SMT) to develop plans to maximise income to achieve annual fundraising targets and, together with the editorial and leadership teams, meet with funders and donors to understand their interests, priorities and present proposals.
· Chair bi-weekly meeting with the SMT to present opportunities and actions and agree on priorities and approaches to donors.
· Collaborate with colleagues, especially in the editorial and operations teams, to gather information on project needs, aims and deliverables; ensure that what is presented to funders is aligned with the delivery side of the organisation.
· Oversee the management of the grants database and ensure it is regularly checked and updated and that leads are followed up.
· Manage internal fundraising processes.
· Build and maintain positive relationships, both with internal stakeholders and funders.
· Assist in relationship and account management for non-philanthropic income streams.
· Assist in delivering events to update existing and attract new funders ensuring appropriate follow-up.
· Assist in crafting presentations to funders, working with broader team to develop film / materials.
Please see the attached Job Pack for the full job description and person specification.
TERMS AND CONDITIONS OF EMPLOYMENT
Working Hours
32 hours, 9-6. We offer a four-day working week, with full time pay.
Hybrid working
We work in the office a minimum of 2 days a week. Attendance is mandatory on Tuesdays; staff can choose which other days they attend.
Pension
Defined contribution pension plan, with 5% employer contribution, 4% employee contribution and 1% tax relief contribution into an ethically conscious pension plan.
Holidays
28 days per annum, including bank holidays
Location
Shoreditch, London
Culture
Our office is in Shoreditch and is a really lovely space, with a great staff culture, a friendly and dynamic team, and an office dog, Poppy.
To apply, please submit your CV along with a covering letter (no more than 2 sides of A4) setting out:
1. your interest in the role and
2. details of how you meet the following criteria (below) from the Person Specification
a) Considerable relevant work experience in a senior fundraising or philanthropy position in the environmental, climate and/or non-profit journalism/media sector
b) Proven experience in securing income from trusts and foundations, ideally at the six-figure level and above.
c) Excellent analytical skills
d) Compelling and engaging communicator
The client requests no contact from agencies or media sales.
Having recently secured a strategic partnership with Sport England, this role will play a pivotal role in activating the research activities that are required to inform the Leadership Skills Foundation and the wider sector to empower a more diverse range of young people with opportunities to develop essential leadership and life skills, regardless of their background.
You will be a valued manager within the ‘Programme Delivery’ team and will work with other departments across the organization to support the development of future accessible and inclusive essential leadership programmes. With a key focus being on the needs, benefits and outcomes required among underserved and/or under-represented communities and individuals.
This role will require positive and proactive internal working relationships to be created with other teams and colleagues to support organisational objectives and goals.
In addition, the role will also be required to foster relationships with external stakeholders to shape the research that you will manage through your team. This work will support the development of our programmes to engage thousands more young people and give them the essential leadership skills for them to believe, lead and succeed.
We’re looking for a confident, collaborative research manager that wants to make a positive social difference through research. This role will inform the changes that are required within the organisation’s programmes and support the sector to give access to essential leadership skills development to under-served communities through breaking down barriers.
Role duties and responsibilities
- Manage research and impact projects and activities, internally and externally, in support of our programme delivery strategic goals.
- Develop and manage research proposals and methodologies to address strategic goals.
- Manage both primary and secondary research using a range of methodologies.
- Interpret and analyse research to derive meaningful insights and provide actionable recommendations.
- Present research findings, into clear, actionable recommendations, and compelling presentations that facilitate informed decision making across all levels of the organisation.
- Identify and recommend new research and evaluation projects and approaches which address gaps in our current evidence base.
- Engage with the Leadership team and Head of Programme Delivery to understand the organisation’s research requirements and align with organisational goals.
- Manage other researchers providing guidance and support in their professional development.
- Contribute to the research project budgeting process, ensuring efficient use of resources.
- Scope and produce ‘Invitations to Tender’ for commissioned research and manage the commissioning process, ensuring that the proposed research meets required objectives.
- Manage commissioned research contracts, including monitoring progress, reviewing and editing reports.
- Foster collaborative internal relationships to drive a culture of research driven decisions throughout the organisation.
- Build and maintain relationships with external partners and funders and communicate key findings where required.
- Ensure all research activities comply with ethical standards.
- Maintain an awareness of new research developments across the sector and use this to inform planning and decision making.
People Management Responsibilities
- Delivery Programme Research Executive (0.8)
- Working with other managers whose direct reports will support the delivery of programme goals and activities
Key Relationships
Internal
- Line Manager: Head of Programme Delivery
- Direct report: Delivery Programme Research Executive
- Departments: Innovation, Marketing and Communications
- Leadership Team including - Directors of: Innovation & Standards; Engagement; Finance and Operations, and Chief Executive.
- Finance Manager
External
- Strategic partners including organisations such as Sport England.
- National and regional network and research partners.
- Key local delivery centres
Skills, experience and knowledge
Required/essential:
- Educated to degree level in a subject with substantial statistical or research content.
- Proven experience of working in a relevant research role.
- Experience of leading/managing a range of different research projects, using a range of both primary and secondary research methodologies to gather both qualitative and quantitative research.
- Experience in designing and leading high quality research proposals and tenders.
- Demonstratable experience and evidence of aligning research projects and activities with strategic goals and informing organisational decision making.
- Experience of formulating research reports and making recommendations in a range of easy to read and innovative formats.
- Proven track record of building and nurturing highly effective relationships with a wide range of stakeholders, including senior colleagues and external funders or partners.
- Effective communication skills with the ability to present information confidently to a diverse range of stakeholders, including leadership team, funders and external partners.
- Excellent project management skills and experience of leading research projects on time and on budget.
- Strong organisation skills, ability to multi-task and work effectively in a busy team environment.
- Able to deliver at pace ensuring efficiency.
- Excellent listening and recording skills to effectively evidence the findings of research.
- Understanding of ethical standards and practices in research including potential issues.
- Complete and finish tasks independently and/or as part of a team.
- Show competence with IT (including Microsoft Office).
Desired:
- Line management experience
- Knowledge and understanding of the sector, including trends, challenges, and best practices
- Experience of researching on funded projects and meeting grant requirements.
Personal qualities
- A confident, collaborative manager that wants to make a positive social difference.
- Pro-active with the ability to work on own initiative collaboratively and independently.
- Effective and confident communicator.
- Adaptable to operational requirements with an openness to give and receive constructive feedback as part of a growth mindset.
- A creative, problem solver with the ability to think critically and analyse a range data.
- An ability to travel across the UK is required.
The client requests no contact from agencies or media sales.
Are you passionate about transforming data into actionable insights? Cranstoun is on an exciting journey to become a data-driven organisation, and we are seeking a talented Business Analyst to play a pivotal role in this transformation.
In this position, you will collaborate closely with various departments to understand their data needs, map out processes, and develop insightful Power BI reports. Your expertise will help us drive operational efficiency and enhance service delivery for the communities we serve.
At Cranstoun, we believe that data is the key to making informed decisions. As our Business Analyst, you will be responsible for analysing complex datasets, identifying trends, and producing interactive dashboards that empower stakeholders across the organisation. You will also have the opportunity to work on our exciting project with Microsoft Fabric, streamlining self-service reporting for users and ensuring that everyone has access to the data they need.
Your contributions will directly impact how we deliver our services and support our mission to make a difference in people's lives.
Join us and be part of a collaborative and supportive environment where your skills will be valued, and your ideas will help shape the future of our data vision. If you have a strong background in business analysis, data visualisation, and process improvement, we want to hear from you! Apply today to help Cranstoun harness the power of data and drive meaningful change in our organisation.
Please note we do not accept CVs.
Post holder will be subject to DBS checks.
We welcome applications from all sections of the community. Working towards equality.
Closing date: Friday 1st November 2024.
We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a full-time basis.
As a Store Manager you will manage the day to day running of our Crouch End Branch, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.
Location: Crouch End, 2 Broadway Parade, England. N8 9DE
Working Pattern: 35 hours per week.
Please note the role will include moving high volumes of stock on a daily basis.
Some but not all key responsibilities are:
- Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
- Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
- Implement promotions in the Store as directed by Head Office or your Area Business Manager.
- Maintain a high standard of presentation, both in the windows and the interior of the Store.
- Ensure there is adequate stock available on the shop floor, at all times, on all key lines.
- Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
- Create an organised and pleasant working environment for staff and volunteers.
- Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
- Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
- Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.
Idea Candidates Must Haves:
- Demonstrate experience of working in a fashion industry.
- Experience of managing a team in a customer service environment.
- Flexible approach to working hours and days including working Saturdays, Sundays and Bank Holidays as appropriate and when required. Also assisting in area team, including cover at other Stores, if necessary.
- Ability to liaise and respond to a variety of people from varying backgrounds.
- Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
- Evidence of experience of working to budgets and targets.
- Evidence of recruiting, training and developing a team.
- Proven experience of meeting targets and KPI's.
- Experience of working with IT systems, admin and figures.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Benefits
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- 26 days annual leave plus bank holidays, increasing after 5 years service
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Corporate University
*T&C's apply based on contract
The client requests no contact from agencies or media sales.
South East London Mind have an exciting new opportunity for a Head of Services to lead on supporting and developing our existing services in the London Boroughs of Lambeth & Southwark. This includes the successful and established Counselling Services, Advice & Information Service, Peer Support and Befriending. This exciting new post will also involve taking a lead on local partnerships with both statutory and other voluntary sector organisations.
With experience managing community-based services and of partnership working, you will need to demonstrate that you can motivate teams and individuals, communicate effectively and deliver continuous improvement in service delivery.
The successful candidate will join an established group of Heads of Services who represent us across our other 3 boroughs.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check
Closing date: Sunday 3rd November (11:59pm)
Likely interview date: Monday 13th November
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark
We are working with a professional body, for professionals who work within risk and health and safety. They work with organisations in a number of ways, one being providing a number of learning solutions, building bespoke training programmes for employees.
This is a new role for the organisation, to lead the growth of organisational sales, drive customer acquisition and convert leads in to sales across large corporate business to SME's.
You will build strong strategic partnerships, understanding organisational strategies, to propose learning and development solutions to corporates.
Some of the benefits include
- 25 days holiday plus bank holidays.
- Volunteering days.
- Bupa and Health Shield PMI.
- 4x life insurance.
- Employee Assistance Program.
- Flexible working.
- Discretionary bonus related to company performance.
As Senior Business Development Manager you will
- Build long term strategic partnerships.
- Understand organisational strategy and competency requirements, in order to propose learning and development solutions.
- Identify new markets and audiences to grow organisation partnerships globally.
- Build relationships with new customers.
- Manage a sales pipeline.
- Work alongside marketing, promoting products and services to new customers.
To be successful you will
- Have knowledge of the business to business sales cycle.
- Be experienced in proposing learning and development solutions to organisations.
- Be experienced in selling product solutions through a consultative approach.
- Be experienced in building strategic partnerships with organisations.
- Be experienced in proposing learning and development solutions to organisations.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
LOCATION - Remote with travel required across the UK
Are you looking for an exciting and rewarding new role in 2024? Apply for the Digital Content & Campaigns Manager role at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
The newly-created role of Digital Content & Campaigns Manager will sit within the National Communications Team to support the delivery of key charity and federation-wide objectives.
As part of our mission to empower people affected by homelessness and poverty, the role will work to harness the potential of multimedia content to demonstrate the breadth of our activities and impact, but also raise the voices of people who have experienced homelessness
The role will be instrumental in the implementation of an evolved Emmaus brand language and visuals across websites, social media and other digital channels, and will work to embed measurement and monitoring processes to grow our reach.
Working with the National Communications Manager, the role will be central to the delivery of communications, fundraising and influence objectives with a strategic focus, while being hands-on in delivering standout content.
Who are we looking for?
Emmaus UK is looking for a team player who will lead our digital activities to shout louder about the transformative work of Emmaus UK and the wider Emmaus federation, by engaging existing audiences through powerful storytelling..
What we offer
· £37,878 pro rata (based on a standard working week of 37.5 hours)
· Working hours: 4 or 5 days a week, Monday to Friday
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction. Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by 9am on Friday 15 November 2024.
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams week commencing Monday 25 November.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
Exhibition and Event Development Manager
£44,745 - £49,554 pa plus excellent benefits
London (including flexible working)
Permanent
We’re looking for someone who loves building and maintaining relationships. We are recruiting for an Exhibition and Event Development Manager to join our experienced and award-winning events team. This role is key to managing exhibitor relationships at our International Congress and developing new events to support our members and psychiatry. This is a fantastic opportunity for anyone wanting to take their next step in a career in events.
We are looking for someone who is enthusiastic, adaptable, has great interpersonal and communication skills and an eye for detail. In return you will have the opportunity to work directly on a wide range of events, including our International Congress and have the chance to shape and develop our event programme to support psychiatrists in delivering better outcomes in mental healthcare.
The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.
We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
We will provide appropriate reasonable adjustments for candidates who may have a disability.
We only recruit the best and in return for your commitment the College offers an attractive salary and benefits.
We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work life balance.
We welcome applications from all sections of the Community.
The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.
Closing date: 12 November 2024.
Interviews: 21 November 2024.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 130 countries and territories. For over 65 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization (WHO) and consultative status with the United Nations (UN).
FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.
The PMO Manager is responsible for designing and managing the framework within which projects are created, delivered and managed to support strategic decision making; as well as enabling the successful delivery of programmes and projects. They will be responsible for monitoring and supporting effective processes, governance and good practice. Sitting in Operations, they will be a centre of excellence for project management and governance across all functions ensuring consistency and continuous improvement.
HOW TO APPLY
- To apply for this position, please send your CV and cover letter outlining your experience and interest in this opportunity via the Apply button. Please note that applications without a cover letter may not be considered.
- Closing Date for applications: Wednesday 20th November 11.30pm
- Interviews will take place w/c 25th November
PLEASE NOTE THAT THIS POSITION IS OPEN TO THOSE WHO HAVE THE RIGHT TO RESIDE AND WORK IN THE UK. WE WILL EXPECT RELEVANT PROOF OF SUCH IF ASKED FOR AN INTERVIEW (PLEASE DO NOT SEND THIS INFORMATION WITH YOUR APPLICATION, THANK YOU).
FIGO is the only organisation that brings together professional societies of obstetricians and gynecologists on a global basis.
The client requests no contact from agencies or media sales.