Business Relationship Manager Jobs in South Bank, Greater London
Process Improvement Assistant
Hourly Rate - £15 (non-negotiable)
Immediate Start - 3 months +
London, South Kensington
Hybrid Working - 2 days remote, 3 days work in London office
Your new role The Process Improvement Assistant will be responsible for resolving invoice match exceptions, which occur when discrepancies arise between purchase orders (PO), goods receipts, and vendor invoices. This includes non-compliance invoices without PO.
This role focusses on identifying the root causes of exceptions and inconsistent purchasing practices, streamlining resolution processes, and working with Process Improvement specialists in implementing improvements to minimise future exceptions. The ideal candidate is self-motivated, detail-oriented with a strong understanding of P2P processes, procurement operations and has experience with invoice matching systems.
Responsibilities
- Review and identifying the root causes of discrepancies between purchase orders, goods receipts, and vendor invoices.
- To challenge and identify issues in existing procedures and implement changes where appropriate to support performance and compliance.
- Work closely with procurement, all local departments and vendors to resolve issues such as pricing discrepancies, quantity variances, and incorrect purchase orders.
- Investigating & proposing opportunities for process improvements/enhancements to realise cost/time efficiencies or to avoid cost leakage because of Invoice match exceptions.
- Collaborate with cross-functional teams to eliminate recurring issues leading to invoice match exceptions, including inconsistent purchasing practices, and incomplete or incorrect documentation
Skills and Experience
- Previous experience of Purchasing or Procurement
- Experience managing relationships with suppliers
- Experience tracking and managing inventory levels
- Good knowledge of the end to end supply chain process
What you need to do now
We are seeking candidates who can start immediately or within a 1-2 week notice period for a temporary role. Initially, due to the demanding nature of the position, you will be required to work on-site in South Kensington five days a week. Once training is completed, a hybrid working arrangement will be implemented, requiring you to be in the office three days a week and work remotely for the remaining two days.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
An exciting opportunity has arisen to join Pro Bono Economics (PBE), an organisation that prides itself on its flexible working environment, culture of learning, focus on employee wellbeing and the strength of our employee relationships. PBE offers a strong benefits package, opportunities for development and a team working at the top of their game.
PBE’s mission is to end low personal wellbeing in the UK. We do this by helping charities and social enterprises understand their economic and social impact, so they can improve their overall effectiveness. We enable professional economists from the private and public sectors as well as academia to volunteer their skills to tackle some of the most pressing issues in society. We have worked with over 500 charities since our inception in 2009.
Having successfully delivered a major programme of groundbreaking work on the condition of the charity sector in the form of the Law Family Commission on Civil Society at the start of 2023, PBE is entering a new phase in its development. Building on its growing research and policy expertise and its strong association with the social sector, the organisation is taking a bottom-up and top-down approach to exploring, understanding, and tackling the causes and consequences of low personal wellbeing in the UK that uses the insights and perspectives of charities and community groups as a unique jumping off point. PBE is focused on delivering high quality research that both translates into real policy and practice impacts for people with low wellbeing and supports a more effective social sector to help deliver that change.
About the role
The Head of Fundraising will be responsible for executing Pro Bono Economics’ (PBE) fundraising strategy under the Director of Development’s guidance. This role focuses on increasing and diversifying income through building relationships with trusts, foundations, corporates, and high-net-worth individuals, while also securing funding for specific research projects in collaboration with the research team. The role includes managing donor engagement, overseeing grant applications, leading a small team, and ensuring compliance with fundraising regulations, all while maintaining operational oversight of the fundraising department.
Post type: Full-time, Permanent, hybrid working
Staff Benefits
- 28 day annual leave per year (excluding bank holidays)
- 7% employer pension contributions
- Group life assurance scheme and sickness cover
- Employee assistance programme
- Enhanced parental leave policy
- Generous personal development budget
- Discounted university gym membership
- A flexible work environment committed to employee wellbeing
Main Duties & Responsibilities
- Fundraising strategy implementation: Deliver PBE’s multi-year fundraising strategy to expand and diversify income from major donors, trusts and foundations, corporate partners and research institutions
- New business development: Identify and secure new funding opportunities, focusing on building sustainable partnerships.
- Research support: Collaborate with the research team to identify funding for specific research projects and submit tailored grant proposals.
- Donor engagement: Steward relationships with existing donors, ensuring renewals and funding upgrades.
- Bid writing & reports: Develop and write compelling grant applications, case for support documents and reports which communicate PBE’s services and research programmes.
- Departmental leadership: Support the Director of Development in managing budgets, resources, and a fundraising officer, ensuring team efficiency and future planning.
- Regulatory compliance: Ensure adherence to fundraising regulations and policies, including GDPR and safeguarding.
About you
Report directly to the Director of Development, the Head of Fundraising will have the following experience and skills.
Experience
- You have senior fundraising experience across a broad mix of income streams, a talent for building partnerships, bid writing and a strategic mindset.
- Experience working with research-driven organisations is a plus, as is familiarity with CRM systems like Salesforce.
- You are happy to roll up your sleeves and spend as much time focused on immediate management and income priorities as you are on strategy and ideation.
- Will be suited to a senior fundraiser looking for their first Heads of role or someone who has already taken that step.
- A strong commitment to PBE’s internal culture of inquisitiveness, generosity, honesty and respect.
Skills/Competencies
Ideal characteristics
- Fundraising expertise: Proven experience in securing multi-year funding from trusts, foundations, corporates, and high-net-worth individuals.
- Grant writing: Strong ability to develop persuasive funding applications and project reports.
- Relationship management: Excellent interpersonal skills with a track record of managing donor relationships and securing renewals.
- Research funding knowledge: Ability to work closely with the research team to identify and secure funding for specific research projects.
- Project management: Ability to deliver complex projects on time, set priorities, and manage resources effectively.
- Team leadership: Experience managing teams, fostering development, and making resourcing decisions.
Core competencies
- Strategic thinking: Experience executing strategies that align with organizational goals.
- Communication: Exceptional writing and presentation skills, adaptable to different audiences.
- Attention to detail: Commitment to quality and precision in both written work and fundraising operations.
- Collaborative approach: Ability to work effectively with internal teams and external stakeholders.
- Adaptability: Ability to thrive in a fast-paced, evolving organisation, responding to new opportunities.
Desirable characteristics
- Experience working within research-driven organisations.
- Familiarity with fundraising databases (Salesforce preferred).
- An eye for detail and a strong dedication to quality.
- Proven ability to work independently and manage priorities and deadlines, alongside an ability to work collaboratively in a small team.
PBE is an equal opportunity employer and values diversity. We encourage applications from all parts of the community, and we give all applicants and employees fair and equal treatment, regardless of age, race, gender, religion, sexual orientation, disability, or nationality. We also guarantee an invitation to interview for all applicants with disabilities who show evidence that they can meet the role’s ideal criteria.
For details of our applicant’s privacy policy, please see PBEs website
Please note that PBE does not hold a sponsorship licence and is therefore unable to provide work sponsorship visas for this role.
As part of the interview process, you will be required to complete a pre-interview task or presentation. Further details will be provided in due course
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
DOTW UK has a small, high-performing and dynamic services team dedicated to delivering high quality, person-centred healthcare in a fast-paced environment, ensuring exceptional personal and team performance.
We are looking for an Outreach Senior Caseworker with experience of delivering effective advocacy on behalf of people from marginalised communities. This role will play a key role in the delivery of services that will support equal access to primary medical services for people seeking asylum in contingency accommodation in Northeast London. The outreach service will offer initial health and social assessments, urgent care, and will facilitate GP registration and, and support access to wider healthcare and support services within the area through direct referrals and signposting, and coordination with other local services and partners.
As part of DOTWs Services team, you will support the service by proactively promoting DOTW’s service at individual accommodation sites, providing social assessments for residents and their dependents, escalating health issues of any immediate concern, and support responses to urgent health and/or safeguarding concerns. As part of a culture of best practice, you will ensure adherence to DotW policies and will provide support resolving complex cases, deploying your demonstrative experience delivering person-centred, compassionate care and/or advice and support to people seeking asylum or from other excluded communities.
You will lead by example, demonstrating effective advocacy, coordination, and multi-tasking skills, The role requires emotional agility, and resilience, especially when dealing with complex situations such as mental health crises, trafficking, and homelessness, where you will draw on your experience to manage complex situations calmly and compassionately. You will be someone who thrives in a dynamic, fast-paced environment and be able to work productively and constructively within a close-knit team by demonstrating an open and responsive attitude and using your excellent communication skills.
You will have strong IT skills and ideally a driving licence to be able to support us to deliver our services in our dedicated mobile clinic vans. You will have the skills to work independently and manage your own and volunteers' health and safety, sometimes working alone.
You will be supported by an experienced team, regular line management, and clinical supervision. Skills in Basic Life Support, First Aid, safeguarding, mental health management, and trauma-informed approaches will be provided.
Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply.
For more information on the role, including a person specification, please refer to the role profile.
Closing Date:
Monday 18th November at 9am.
How to Apply
To apply, please submit your CV & Covering Letter on the link provided with the following details:
- Why you would be interested in the role
Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. Interview dates TBC.
Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted.
How to Apply
To apply, please submit your CV & Covering Letter to the email provided with the following details:
- Why you would be interested in the role
Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile.
Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted.
We work tirelessly to empower excluded people to access healthcare.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre Administrator
£28,000 p/a + cost-of-living increase (pending), full-time 35 hours per week, plus excellent benefits and opportunities for progression
Did you know that there may be over 20,000 Sutton residents who care, unpaid, for a family member or friend who is sick or disabled due to a physical, mental health or substance misuse issue? Sutton Carers Centre works in partnership to help improve and maintain the quality of life for these Young and Adult Carers living, working, studying or caring in the London Borough of Sutton.
We are looking to recruit to a key and rewarding role in our charity. The members of our team are highly skilled, passionate and committed, so we are looking for an experienced administrator who can support them. The successful candidate will be skilled in office administrative functions, to ensure the delivery of an efficient, friendly and smooth-running Centre as well as office co-ordination and support services. The post-holder will have experience of developing, maintaining and improving systems in an office environment. The post-holder will also oversee reception functions, including the support of the administration and reception volunteers.
You also will have excellent IT, literacy and numeracy skills and be able to express yourself well in person and in writing. The successful candidate will be positive, empathic, creative and boundaried in their ability to work alongside Carers as well as our colleagues and partners, in helping Carers maintain their own health and wellbeing alongside their caring roles.
Sutton Carers Centre is committed to safeguarding and promoting the welfare of adults and children and expects all staff to share this commitment. This post is subject to a satisfactory enhanced DBS and other appropriate checks.
We value the diversity of our teams and are looking for talented people from all backgrounds to join us. We particularly encourage people who are black, from other minoritised ethnic or refugee groups, or from LGBTQ+ communities to apply. Men are currently under-represented in our team as well. We also seek applicants with personal caring experience as well as welcoming applications from people with lived experience of mental health issues.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community charity Groundwork South are looking for Employment Key Workers to support Hong Kong BN(O) visa holders in finding sustainable and meaningful employment through “Jobs for Hongkongers”, a national initiative delivered by The Growth Company, Groundwork, and other partners. This programme aims to support Hong Kong BN(O) visa holders through an 8-week course designed to enhance their employability.
Employment Key Worker
Ref: EKY24
Location: Home working, with regular travel to Groundwork South offices in either Torbay, Bristol, Hastings or Denham
Contract: Fixed term contract to 31st March 2025
Salary: £26,500 per annum
Hours: 37.5 hours per week (part time hours considered, please state when applying)
This role will be an integral part of the Jobs for Hongkongers programme, undertaking outreach and developing relationships with local partners to build referrals to the project and employment opportunities.
Once recruited, Employment Key Workers will deliver virtual courses and quality, weekly ones to ones, to Hong Kong BN(O) visa holders, providing information, advice and guidance in CV writing, effective strategies for job searching in the UK, identifying priority sectors, mock job interviews.
The successful candidate will have the ability to motivate and inspire people facing multiple barriers to training and employment through the delivery of quality IAG sessions and accredited qualifications.
In return we offer you:
- A competitive salary
- Generous holiday entitlement of 25 days per annum plus public holidays
- Health Cash Plan including PERKS – such as discounted gym membership and shopping discounts
- Comprehensive Employee Assistance Programme
- Salary sacrifice schemes including cycle to work and pension contributions
- Family friendly policies to support work/life balance with time off in lieu for out of hours activities
- Business travel expenses
Groundwork South
Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working.
We are passionate about creating a future where every neighbourhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change.
Closing date for applications: 30th October 2024, 11.59pm
Interview date: 5th/ 6th November 2024 (over MS Teams or Zoom)
Please note, we reserve the right to close applications early in the event of a large response.
Please quote reference ‘EKY24’ when applying.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Appointment to this role is subject to an enhanced records check through the Disclosure and Barring Service (DBS).
Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.
As a Disability Confident Employer, we interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you. If you need any support or adjustments with your application or attendance at interview please let us know.
No agencies please.
You will be a Youth and Wellbeing Practitioner/Assistant Psychologist who is passionate about supporting MAC-UK’s objective of working collaboratively with young people, innovating services and systems and their approach to mental health, to address health and social inequalities. We aim to support services to be more accessible, flexible and responsive to excluded groups, and to change the systems that lead to and maintain inequality. This role is ideal for someone who is looking to develop their skills in youth and community work and/or working towards a qualification (degree equivalent) in Youth Work, Social Work, Therapeutic Practice, Clinical/Educational/Forensic/Counselling Psychology.
We are very excited to be part of a pilot service, new in England working as part of a consortium of four organisations, alongside Lambeth Council. This will be a residential support service for young people aged 16-24 years at risk of serious youth violence, who are already caught up in the criminal justice system and at high risk of remaining part of the system.
You will be working in one of three London properties alongside a large multi-agency staff team made up of experts by experience/profession in psychology and therapy; youth work; offending; education, training, and employment (ETE) and housing. The service will work creatively and holistically to enable young people to exit environments involving youth violence, identify and reach their goals and aspirations, move on successfully to appropriate independent living, and importantly to sustain this life. Wherever possible staff and young people will co-produce what this service looks like and what activities the young people engage in. This is a great opportunity if you are interested in therapeutic practice, and developing or using your therapeutic skills alongside the area of social action.
*Please note, if you are applying as an Assistant Psychologist, you must have an undergraduate degree in psychology as per the British Psychology Society guidelines.
The deadline for expressions of interest is Wednesday 20th November 2024 at 5pm.
Interviews will take place on Tuesday 3rd December 2024.
The client requests no contact from agencies or media sales.
Director of Supporter Fundraising
Reference: SEP20249533
Location: Flexible in UK
Salary: £85,000 Per Annum
Benefits: Pension scheme (7%), Life Assurance scheme, 26 days' annual leave (plus bank holidays)
The RSPB, Europe’s leading nature conservation NGO, is seeking a Director of Supporter Fundraising to lead the charity’s work in recruiting and stewarding the next generation of individual supporters to help address the nature and climate emergency.
The Royal Society for the Protection of Birds (RSPB) is a charity for the conservation of birds and nature, bringing people together who love birds and other wildlife, and who want to take action to restore the health and diversity of the natural world. The charity now manages and protects 160,000 hectares of land across the four countries of the UK.
Public support has been at the centre of RSPB’s work since its foundation as a campaigning organisation in 1889. With 1.1 million current members contributing over £95m to the charity’s cause in 2024, the RSPB has set itself a bold ambition to increase supporter numbers and net income from this core area.
Working closely with the Executive Director for Income and Conservation Investment and other senior stakeholders across RSPB, the Director of Supporter Fundraising will ensure that the organisation maintains and increases its income in membership, individual giving, legacies, in memoriam and community fundraising. The role will be responsible for a large team working to develop new strategies and to engage and grow a diverse supporter base, enabling the charity to inspire long-term support and active engagement with their work.
The ideal candidate will have a proven track record in growing a large and complex individual giving or subscription programme across multiple products and channels. They will also have demonstrable experience of leading successful organisational transformation to create long-term value, as well as of leading projects within a complex stakeholder or matrix management environment. Significant experience in individual supporter fundraising or consumer marketing through direct marketing techniques will be essential.
As a leader, the successful candidate will have strong collaboration skills with the ability to inspire, develop and motivate teams to achieve challenging goals in a variety of contexts. They will also be able to use their networking and interpersonal skills to build excellent internal and external relationships and must be able to thrive in a fast-paced, high-performing environment. Finally, they will have a commitment to the values and vision of RSPB and to mobilising support for a thriving natural world.
Closing date: 09:00, Wednesday 6th November 2024
Please note: we will be longlisting throughout the campaign so please do apply early to register your interest.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our recruitment partner's website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
About the role
A fantastic opportunity has arisen to join our bank of casual workers as a Welfare Officer, providing cover as required for the SSAFA RAF Service across the UK.
Our Bank Welfare Officers will provide direct and impactful welfare support to RAF personnel and their immediate family on an ad hoc basis when a full-time member of the team is unavailable to do so.
As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.
Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.
Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you may be asked to use digital technologies to complement and enhance processes and service user experience.
You will work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.
About the Team
2024 marks 34 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.
We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.
As part of this transition, we are recruiting to several Welfare Officer vacancies across the UK, including apprenticeship opportunities which will be advertised in due course.
We are a hard-working team from diverse professional backgrounds. Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.
Find out more about the Personal Support & Social Work Service on our website.
About you
To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.
You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.
There will be some travel required and therefore you will need to be able to drive, have access to your own car and be flexible to spend nights away from home occasionally within the UK at short notice.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Further information about the role
Download a copy of the job description and apply via the Apply button.
If you have any queries or would like to speak to someone about this role, please Cathie Johnson for an informal discussion.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
If you need any adjustments to support you with the application process, please contact us.
Closing date: Midnight on Sunday 03 November 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: Thursday 14 November 2024