Business manager jobs in crystal palace, greater london

Harris Hill are delighted to be partnering with The Insurance Charity in their search for a Director of Welfare and Grants. 

The Insurance Charity supports current and former employees of the insurance sector together with their dependants. Each year they help insurance people across the UK and Ireland who are encountering financial, health, housing, and wellbeing challenges. 

Salary: £65,000 
Location: Central London (working one day from home)

The charity is entering an exciting period of growth and development fresh from a recent rebrand and the appointment of a new CEO. They’re now looking to appoint their first Director of Welfare & Grants — a passionate, strategic, and people-focused leader to shape and drive their welfare services to the next level.

Key responsibilities include leading and overseeing all aspects of the charity’s welfare and grant services. You will provide strategic oversight of the full operational framework, shaping the beneficiary experience, making impactful recommendations on applications, and empowering the casework team and volunteer visitors to achieve lasting, meaningful outcomes.

You will play a pivotal role in ensuring services remain effective, compassionate, and accessible — evolving with the needs of those the charity support. As a key member of the senior leadership team, you will help shape the charity’s vision and ensure grants and welfare operations align with strategic goals. You will line manage the current team of 3 caseworkers which is expected to grow.

The successful candidate will have at least 5 years’ management experience, with a strong understanding of the UK & Ireland benefits system to ensure charitable support complements statutory support. Significant financial competence is crucial, alongside a background in evaluating and administering grants to individuals in a fair, transparent, and accountable manner.

You must be an analytical problem-solver, who can apply business analysis skills to evaluate, streamline, and simplify complex processes and procedures improving efficiency and accessibility, keeping beneficiaries’ needs at the heart of operations. Outstanding interpersonal skills are crucial - with a proven track record in supporting people in need (e.g., due to health, financial, or mental health challenges) with sensitivity and confidentiality.

If this sounds like you and you’re keen to hear more, please do get in touch with a CV ASAP!

Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

As a Bank Administrator you will be pivotal in providing a centralised administrative and customer service type support to a variety of departments and managers across the organisation. You will be proactive, adaptable and enthusiastic. Your duties will vary with each assignment but will include customer service; data entry; typing; filing; and MS office use. Assignments will be offered to meet the needs of the business, with details  of the role and the required skills, hours of work, length of assignment, and reporting line, provided at the time.

Adapting to each role and maintaining your professional skill set and availability for The Children’s Trust will be key

Role requirements:

• Duties and Responsibilities can and will vary from each assignment and will include the following:
• Supporting the requirements of the individual teams for each assignment.
• Handling incoming enquiries and communicating with external stakeholders in a professional  and welcoming manner.
• Minute taking for various meetings and audio typing on an ad-hoc basis.
• Provide efficient and flexible administrative support to teams.
• Arrange visits for external visitors, including notifying reception; arranging car parking; informing relevant staff members; “meet and greet;” and escorting visitors where required.
• Manage incoming phone calls and voicemail, taking messages and disseminate information
• appropriately.
• Scan and distribute relevant information where required.
• Format professional, high-quality documents, proof read prior to being sent off for approval.
• Input data and any other relevant information into organisational databases / systems.
• Carrying out general administrative duties such as typing, posting, filing letters and documents.
• Diary management.
• Arranging meetings, including booking of rooms and refreshments, organising agendas and attendees.
• Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Are you a highly experienced, driven and proactive finance & operations professional? Are you passionate about creativity and social impact? Would you like to join a multi-award-winning charity at a time of exceptional growth and impact? We would love to hear from you.

Create has just entered Year Five of its ambitious seven-year strategy to double its reach/impact by the charity’s 25th anniversary in 2028. As the charity progresses into this critical phase of development, we have been awarded a major (£320k) grant to support capacity building. This will enable the further implementation of Salesforce as the charity’s CRM, focusing on the project management and finance functions of operation, transforming efficiency and reducing administrative strain. This will be achieved by creating the position of Technical Project Lead to project manage and oversee implementation of Salesforce; increasing capacity in the finance team by appointing a Finance Manager; and implementing new cloud-based financial accounting software to work alongside Salesforce. This is an incredibly exciting time to join the charity and make your mark.

The Director of Finance & Operations will direct, administer and coordinate the financial, governance, HR, IT and operational activities of the charity in accordance with company policies and the Strategic Plan established by the Chief Executive (CE) and the Board of Trustees, and to assure the quality, effectiveness and efficiency of the planning, delivery and reporting of these activities.

Salary: £46,000-£51,000 per annum depending on experience.

How to apply

Download the application pack from our website which includes a full job description and person specification.

The deadline for applications is 9am on Wednesday 7 May 2025.

1st Interviews: Thursday 15 May at Create’s offices
2nd Interviews: Tuesday 20 May at Create’s offices

To apply, please send a completed application form with a short email providing a telephone number where you can be contacted in confidence.

Completed application forms should be returned to Create with the job title in the subject field).

Create is committed to a policy of equal opportunities embracing diversity in all areas of activity and welcomes applications from disabled people and people of all ethnicities.

No agencies / consultancies.

The Senior Licensing Officer (SLO) will support the Licensing Manager with ensuring charity and network contract compliance, which includes policy management, contract updates, supporting procedures and IT infrastructure, and associated reporting.

The SLO will manage and deliver complex and significant projects to manage risk and ensure adherence and compliance. They will also maintain project deliverables once adopted into business as usual and provide contract and policy support to staff at all levels within the charity.

We are looking for:

• Strong knowledge in policy and/or contract management
• strong knowledgeof end-to-end project management, from development through implementation to evaluation, including project planning, risk management, governance, etc.
• Strong stakeholder management experience, with the ability to influence and build strong relationships at every level internally and externally.
• A quick learner, with the ability to comprehend complicated principles and structures
• Proven ability to interpret and evaluate complex information to identify problems and deliver high quality solutions
• Able to work independently, flexibly, and be pro-active, using initiative to complete project work in a timely manner

How to apply

If you are excited about the prospect of working for the DofE and believe you have the desired skills and experience to make a real success of this role, then we are keen to hear from you.

 If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.

Applications will close on: Sunday 11th May– Midnight

1st Interviews will take place: WC 19th May (to be held virtually via Teams)

2nd Interview will take place: WC 26th May (to be held virtually via Teams)

​The DofE are committed to safeguarding and promoting the welfare of young people.   All successful applicants will be required to undergo a Basic Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.

**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.    

Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start. 

Together we can end domestic abuse. Forever. For everyone.

About the role

As part of a team, this post will support the Policy, Public Affairs and Communications Manager to advance internal and external stakeholder communications and the development of, and public and political interest in, a more strategic approach to perpetrators of domestic abuse.

Hours: 37.5 hours per week.

Location: Bristol/London/remote, with occasional travel across UK.

About The Drive Partnership

The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.

Benefits

• 34 days' holiday incl. public holidays
• Flexible working e.g. compressed hours
• Cycle to work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Childcare vouchers
• Employee assistance programme
• Clinical supervision
• Holiday purchase scheme to buy up to an additional 5 days
• Enhanced family leave policies
• Enhanced sick pay
• Professional development fund
• Individual learning budget
• Restorative practice training
• Time off in lieu 

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 9.00am on Monday 5th May 2025.

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

Vacancy Reference: BfN2026/01

Job Title: Finance Assistant

Salary: £13.52 per hour

Number of Posts: 1

Type of Contract: Fixed Term for 1 year

Start Date: ASAP

Hours of Work: Minimum 21 per week (possibility to increase)

Working Pattern: Must include core hours on Monday, Tuesday or Wednesday and times when interaction with members of wider team is possible.

Work Location: Remote (If located in West of Scotland – hybrid work also available)

Responsible to: Finance & Systems Manager

Closing Date: 29/04/2025

Proposed Interview Date: We will shortlist and interview while the vacancy is being advertised and reserve the right to withdraw the advert if a suitable applicant is recruited prior to the closing date.

Job Information: The Finance Assistant will provide efficient and accurate support by inputting financial records, ensuring smooth financial operations and generating and analysing reports using Sage and Excel. This is an excellent opportunity for a hard-working colleague to make a difference and further develop skills and experience in charity finance within a supportive and values-driven organisation.

Heritage of London Trust (HOLT) restores the buildings and monuments that tell the story of the city and the people who live within it. Founded over 40 years ago, our mission is to rescue characterful and neglected historic sites all across the city. We focus on sites at risk in areas of least investment - in local communities that most need our help - ensuring a sustainable future for every project we work on. To date, we have restored 850 sites across London.

About the Role:

This is an exciting opportunity for an experienced and proactive project manager with a passion for London’s built heritage. The Head of Projects will oversee the delivery of our restoration projects across the capital, ensuring they meet our high standards and achieve maximum public benefit.

The role involves overseeing the full lifecycle of restoration projects, from initial research and site identification to overseeing conservation work and successful project completion. Importantly, you will work closely with local authorities, conservation experts and community organisations to influence and build local commitment to conservation projects.

Key Responsibilities:

• Oversee heritage restoration projects from inception to completion.
• Identify at-risk historic sites and develop a pipeline of new projects.
•  Manage budgets and project timelines, ensuring successful and efficient delivery.
• Build strong relationships with a wide range of stakeholders to support project success.
• Select and collaborate with contractors, conservators, and heritage specialists.
• Conduct regular site visits to assess progress and adherence to project specifications.
• Report on project outcomes and key learnings to the Director and Board of Trustees.

About you:

We are looking for a candidate with the following skills and experience:

• Demonstrated project management experience in the built environment, heritage, or construction sectors.
• Highly organised with the ability to handle multiple projects and meet deadlines efficiently.
• Strong stakeholder management and relationship-building skills.
• A detail-oriented approach.
• Highly collaborative whilst being equally comfortable working autonomously.
• A problem-solving mindset with a proactive attitude.
• A passion for community engagement, inclusivity, and maximising public benefit.
• A willingness to travel frequently across London for site visits and meetings.

Why Join Us?

This is an incredibly fun, engaging and rewarding role, working alongside committed colleagues, overseeing a range of projects that have the power to make a significant social impact in communities across London.

We currently work a hybrid model from our fantastic co-working offices at Fivefields in Victoria, however as this role project manages a portfolio of up to 40 projects at different stages, with circa 15 active projects at any given time, the Head of Projects will be out and about visiting our projects and programmes across London on a regular basis. This role should plan to be working in our office 3 days per week, with site visits out across London throughout the week.

To learn more about the organisation and role and what we are looking for, please download the full appointment brief below.

Closing Date: 21 April 2025

People Beyond Profit Conversations: 24-29 April 2025

HOLT First Interview: 6 May 2025

HOLT Second Stage Conversations: 12 May 2025

Eden Brown is delighted to be partnering with an incredible Arts organisation who bring World Class ballet to a wide audience throughout the UK to recruit them a Head of Trusts and Corporates on a 12 month Fixed term contract. This organisation brings dance to different communities and people of all ages.

About the Role

The Senior Corporate Development Lead will focus on:

*Executing the fundraising strategy developed by the Head of Corporates and Trusts in relation to corporate partners, during the maternity period.

*Oversight and leadership of the income and expenditure budgets for the Corporate Business Unit.
*Identifying major prospects and the pursuit of these, with a view to raise considerable financial support, working to agreed targets.

*Working closely with senior colleagues and high-level volunteers to implement the strategy

As Head of Trusts and Corporates you will;

- Gain an in-depth understanding of current corporate partnerships and patronages at ENB and identify areas for growth, leading on the income and expenditure budgets for the Corporate Business Unit. You will also Support the Senior Corporate Partnerships Manager to review and deliver the existing strategy for the Corporate Business Unit and be accountable for the programme's pipeline development, for the future

About You

You must have had;

*Experience of working with commercial organisations in a fundraising environment, with a track record of securing six figure support.

*Proven experience of line management in a fundraising department, supporting their professional development and providing inspiring and supportive leadership.

*Track record of growing income and pipeline development in the performing arts, cultural, higher education or third sector, in the UK.

This role is Hybrid in the London office with some home working available. To hear more about this incredible opportunity please call Laura Iliff on 07442607841. Please note that applications are reviewed on a rolling basis.

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

Your new company
I am delighted to be working with a health-based charity in a vital role within the governance team. I am currently recruiting for a Head of Risk and Assurance on a 6-month temp contract, paying circa £600-£650/day. This role is largely remote, with occasional travel requirements. The overall purpose of the role is to ensure that the charity and its workforce comply with necessary regulations and manage all aspects of risk to the organisation, its employees, clients, reputation, assets, and interests of stakeholders. Specific risk areas include corporate governance, information security, regulatory compliance, insurance, and operational risk.

Your new role
The successful candidate will be:

• Leading People and Teams: Managing a team of 5, providing mentorship and support to ensure high performance and adherence to compliance standards.
• Risk Management: Designing policies and compliance plans, guiding and educating the management and workforce on compliance matters, and updating knowledge on regulatory changes.
• Business Continuity: Developing and overseeing control systems to deal with or prevent violations of legal guidelines, regulators, and internal policies. Evaluating the efficiency of controls and continuously improving them.
• CoSec Administration: Supporting the director in ensuring Directors are listed on Companies House and the Charity Commission.
• Risk Registers: Monitoring and managing risk registers, including operational risk registers and appetite.
• Stakeholder Engagement: Working with different levels of stakeholders, influencing and negotiating thoughtfully to drive results prioritised by the CEO.
• Supporting Risk Aware Culture: Promoting a risk-aware culture within the organisation, ensuring compliance with internal standards and business goals.

What you'll need to succeed
This position is suitable for someone who:

• Has a Risk Management and Internal Audit Certification.
• Proven experience of line managing a small team.
• Has worked in the charity sector and/or public sector.
• Proven experience in Risk Management, Assurance and Compliance
• Is experienced of working with the most senior officials in a large organisation.
• Can build trust and credibility with senior stakeholders and manage relationships (and build influence) with a range of junior and senior internal and external stakeholders.
• Has proven ability in long-term planning, aligned to strategic goals, delivering key outcomes and results.
• Is experienced in governance, governance legislation, and governance best practices (desirable).

What you'll get in return
This role is ideal for a strategic thinker with a strong background in governance, compliance, and risk management. If you thrive in dynamic environments and enjoy working closely with senior executives to drive impactful results, this position offers a unique opportunity to influence the direction of a prestigious health-based charity. Your expertise will be crucial in ensuring effective governance and strategic planning, making a significant contribution to the organisation's success.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

This is a fantastic opportunity for a proactive, people-focused Administrative Assistant to join the Examinations Operations team at the Royal College of Radiologists (RCR) as our next Examinations Administrative Assistant.

At the RCR, we deliver world-class examinations in clinical radiology and clinical oncology — empowering thousands of doctors as they advance in their careers and improve patient care. As the first point of contact for our candidates, you’ll play a vital role in their exam journey, providing accurate information, timely support, and a calm, professional presence from start to finish.

You’ll be part of a passionate, collaborative team that thrives on delivering high-quality service and takes pride in supporting doctors through some of the most important milestones in their careers.

What you’ll do 

• Process candidate applications, including examination fee payments.
• Prepare and pack all examination paperwork and stationery for use at venues.   
• Maintain accurate records of candidate data, in various forms.
• Unpack and organise all stationery following its return from exam venues.
• Take responsibility for the examinations enquiries telephone line and emails.
• Support administrators with the marking of candidates’ answer sheets and produce reports of candidates and question performance using the marking software.

What you’ll need 

• Experience of successful working within a team and the provision of a professional, friendly, and responsive service to colleagues and external contacts. 
• Good working knowledge of Microsoft packages such as Outlook, Word and Excel
• Experience using and maintaining a database or equivalent to store and retrieve information so that data is accurate and current.
• Sound oral and written communication skills
• Effective interpersonal skills
• Accuracy and attention to detail

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (up to 60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Exciting Leadership Opportunity: Part-Time Director (Flexible Hours)

Location: Remote with occasional travel

Hours: Up to 30 hours per week (flexible working options available)

Salary: £39,000 - £42,000 FTE (calculated at 37.5 hours/week)

PMRGCAuk is a small national charity dedicated to supporting people affected by polymyalgia rheumatica (PMR) and giant cell arteritis (GCA). We have a big impact, supporting patients with the help of a proactive team of volunteers and working closely with leading rheumatologists and researchers to improve diagnosis and treatment of these conditions. As we continue to grow, we are looking for a passionate and dynamic Director to lead our organisation, working closely with our dedicated board, staff, and volunteers to drive growth, sustainability, and impact.

This is a key role to help shape the future of a health charity providing vital support to patients with two conditions that typically affect older people.

Why This Role?

• Leadership Opportunity: This is an excellent chance for someone looking to step up into a strategic leadership role within the charity sector.
• Make a Difference: Your work will have a direct impact on improving the lives of those living with PMR and GCA.
• Great (virtual) working environment: The opportunity to collaborate with a friendly team of staff, invested and enthusiastic trustees, and volunteers with a wide range of knowledge and experience.

Key Responsibilities:

• Lead the day-to-day operations of the charity, ensuring its continued growth and success.
• Manage and support two members of staff and a network of volunteers across the UK.
• Work with the Board of Trustees to drive sustainable fundraising efforts and grow our membership
• Oversee financial management in collaboration with the Treasurer.
• Support governance responsibilities and strategic planning for the charity’s future.
• Build relationships with external stakeholders to enhance awareness, support, and research efforts.

Who We're Looking For:

• A proactive self-starter with experience of managing people.
• Someone with knowledge of the UK voluntary sector and a passion for improving health outcomes.
• A strong communicator with excellent writing, project management, and financial skills.
• Someone with experience in (digital) fundraising, grant and trust applications.
• Someone who is confident with IT. The systems we use include Microsoft applications, G Suite, Wordpress, Dropbox, Zoom, Canva, Vimeo, You Tube and Salesforce (though we are embarking on a project to migrate to a new CRM).

This is a fantastic opportunity for a driven individual to step into a leadership position and help shape the future of a growing charity.

Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.

Join us in making a real difference!

The Association of Illustrators (AOI) is seeking an exceptional Chair to lead our Board of Directors. As the foremost professional body for illustration, the AOI has proudly supported and championed the creative industry since 1973. Today, we serve a thriving global community of more than 2,000 members.

Our Organisation and Next Chapter

The AOI stands as a recognised global leader in the illustration sector, combining robust financial management with innovative member services. Under the guidance of our current CEO and outgoing Chair, we have achieved significant milestones:

•Built substantial financial reserves

•Strengthened our advocacy for illustrators' rights

•Established new revenue streams

•Enhanced our industry profile and influence

•Developed comprehensive career support initiatives 

We are entering an exciting phase of development, requiring visionary leadership to grow our organisation whilst maintaining excellence in member support. The creative landscape is evolving rapidly, particularly with emerging technologies like AI, and we seek a Chair who can help us navigate these changes strategically.

Position Overview

Working closely with the Board and CEO, the Chair will guide the AOI's strategic direction while ensuring robust governance and sustainable growth.

Key Details:

•Reports to: Board of Directors

•Direct report: Chief Executive Officer

•Location: Somerset House, Central London 

•Time commitment: Quarterly board meetings (2 hours each) plus approximately 16 hours monthly for strategic consultation

Remuneration:

£11,000 - £13,000 per annum, comprising of:

•£1,000 PAYE stipend for governance duties

•Up to £12,000 annually in consultancy fees for strategic advisory work

Role Responsibilities

Strategic Leadership and Vision

-Guide strategic planning processes and implementation in collaboration with CEO and board

-Ensure alignment between commercial growth and social impact

-Foster innovation while maintaining financial sustainability

-Lead the Board in setting and reviewing strategic objectives

-Build consensus around key strategic decisions

Governance and Compliance

-Chair quarterly Board meetings with effectiveness and professionalism

-Ensure the Board fulfils its duties and responsibilities

-Oversee risk management and mitigation strategies

-Monitor organisational performance against strategic objectives

-Ensure compliance with legal and regulatory requirements

Financial Oversight

-Guide financial strategy and sustainability

-Review and approve annual budgets and financial reports

-Ensure appropriate financial controls are in place

-Support the development of new revenue streams

Stakeholder Engagement and External Relations

-Build and maintain strategic partnerships

-Act as an ambassador for the organisation

-Advocate for illustrators' rights and interests

People Leadership

-Provide support to the CEO 

-Lead Board recruitment and succession planning

-Foster a collaborative and inclusive Board culture

-Support professional development of Board members

Person Specification

Essential Experience

-Proven senior leadership experience in the creative industries or related sectors

-Track record of successful strategic planning and implementation

-Understanding of governance and financial management

-History of delivering both social and commercial value

Knowledge and Understanding

-Appreciation for the illustration industry and its challenges

-Strong grasp of the creative sector's commercial landscape

-Understanding of not-for-profit governance

-Awareness of emerging technologies and their impact

-Understanding of diversity and inclusion best practices

Leadership Qualities

-Strategic thinker with proven problem-solving abilities

-Excellent chair and facilitation skills

-Strong diplomatic and negotiation abilities

-Ability to build consensus and manage diverse viewpoints

-Commitment to collaborative leadership

How to Apply

To express your interest in this position, please submit:

•A comprehensive CV

•A covering letter explaining your suitability for the role

•Contact details for two professional references (these will only be contacted with your permission)

Please send your application by 5pm on 12th May 2025 

The AOI is committed to building a diverse and inclusive organisation. We particularly welcome applications from candidates who are under-represented within the illustration industry. We believe that diversity strengthens our organisation and look forward to hearing from all interested applicants.

If you would like to submit your expression of interest in an alternative format, such as a video recording, please contact us in advance to discuss options.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.
The Assurance & Compliance team at Marie Curie works collaboratively with colleagues across the organisation to ensure that the policies, procedures, non clinical assurance, incident management, business continuity and non clinical complaints frameworks are maintained and followed. The team also maintains conflicts of interest processes and registers, manages the insurance and counter fraud programme and reviews compliance in accordance with internal and external requirements.
As Compliance Officer, you'll provide key support across a wide range of compliance areas - from policy management and complaints handling to insurance, supporting counter-fraud plan, and business continuity management. Your work will help maintain high standards of governance and assurance throughout the charity. With a strong focus on data analysis, process management and stakeholder engagement, this role offers a unique opportunity to influence positive change and continuous improvement across the organisation. You will collaborate closely with stakeholders across departments to support the charity's commitment to operating responsibly and effectively.

Main responsibilities:
- Monitor and support compliance with the charity's policy management framework, including SharePoint administration and documentation control.
- Administer and report on conflicts of interest processes and maintain accurate registers in line with data governance standards.
- Analyse and report on incidents and complaints, identifying trends and supporting improvements through shared learning.
- Track progress against audit recommendations, board assurance framework, and follow up on counter-fraud incidents, ensuring timely closure of actions.
- Support the management of Marie Curie's insurance programme, including inbox monitoring, data collation, renewals and contractor assurance.
- Assist with the business continuity programme, highlighting patterns and supporting teams to implement relevant actions.
- Provide general administrative, analytical and reporting support across the compliance portfolio, adapting to shifting priorities as needed.

Key Criteria:
- Solid knowledge of compliance principles, risk management, audit processes, and assurance frameworks.
- Previous experience working with insurance programs.
- Experience coordinating processes end-to-end, particularly within complaints handling, audit action plans or insurance-related functions.
- Proven ability to analyse data and communicate complex information clearly to varied audiences.
- Strong organisational skills with the ability to manage multiple priorities and meet deadlines independently.
- IT Proficiency with Microsoft 365 applications (including Excel, SharePoint, Teams) and information/data management systems. Desire to explore additional technical solutions (e.g., Power BI).

Please see the full job description .

Application & Interview Process
- As part of your online application, you will be asked for a CV and Cover Letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: May 5th, 2025
We encourage early applications as we may close the application process once we have received a sufficient number of qualified candidates.

Salary: £28,185 per annum (+ £3,500 London Allowance Weighting if applicable)
Contract: Permanent, full-time (35 hours per week)
Based: Home-based with at least 2 days per week in the London Embassy Gardens office.

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We are looking for an experienced Trust Fundraiser with a background in securing income from charitable trusts and foundations to join our team to help Groundswell continue to create positive change in the lives of people, services and systems on their mission to tackle homeless health inequalities. Recently kicking off our new ‘Creating Positive Change’ strategy, coproduced by over 130 staff, volunteers, clients and partners, we have ambitious plans and a compelling model which in its simplest form promotes healthier lives and a better future for anyone who has experienced homelessness.  

The successful post holder will have experience in leading the development of well-written, compelling proposals and reports to charitable trusts and corporate foundations; demonstrating key relationship management skills to ensure all our funders feel part of Groundswell’s mission. You will be a flexible worker with strong organisational, research and written communication skills. You will pride yourself in collaborative working to ensure the most successful chance of securing income, whilst being a self-starter who can manage their own workload effectively.