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An excellent opportunity for a permanent Membership Development Manager to make a major contribution to the success of the leading professional body for librarians and information professionals.
Full Time 35 hours per week | Permanent | Hybrid | Closing Date 12th November 2024
Salary: £38,932
Job Reference: MDM01 (Please quote this on any correspondence)
The Chartered Institute for Library and Information Professionals (CILIP) is a London-based charity with a friendly, hardworking team supporting our members in the UK and internationally. We are the only independent voice for the UK’s information profession. We are guided by our Royal Charter to develop and improve library and information services.
The Membership Development Manager is responsible for driving the growth of our membership base, delivering sales of our products and services and overseeing comprehensive membership recruitment, retention and engagement strategies. Working closely with the Director of Business Development, you will play a pivotal role in achieving our membership and sales goals, contributing to CILIPs overall success and sustainability.
The ideal candidate will have a strong background in membership services, community engagement, account management, or a related field, with a proven track record of driving growth within a membership organisation. Experience working to targets and achieving business or performance objectives is essential. The successful candidate will have demonstrated their ability to support and foster a cross-organisation sales mindset and culture, leveraging digital technologies to drive cross-platform sales.
Responsibilities of the role include:
- Develop and Implement Membership Strategies: Create and execute strategies for membership recruitment, retention, and engagement to drive growth.
- Maintain Membership Records: Ensure accurate and up-to-date membership records, maintaining data integrity in the CRM database.
- Manage Communication Channels: Oversee effective communication channels with members and manage social media profiles to support CILIP campaigns.
- Create and Execute Outreach Campaigns: Collaborate with colleagues to design and implement outreach campaigns to attract new members and represent CILIP at industry events.
- Develop and Improve Sales Pipeline: Develop, oversee, and improve a sales pipeline for all CILIP products and services, managing lead generation to the buying decision.
- Reporting and Evaluation: Prepare regular reports on membership trends and engagement activities, and evaluate the effectiveness of initiatives, providing recommendations for improvement based on data analysis.
About CILIP
The Chartered Institute for Library and Information Professionals (CILIP) is the UK’s library and information association. We promote education, literacy and prosperity for all by raising standards in libraries, information and knowledge management. We work to improve services, develop our members’ expertise and champion the sector. We are the only independent voice for the UK’s information profession. We are guided by our Royal Charter to develop and improve library and information services.
This is a fabulous opportunity to join a modern charity and professional body. CILIP is at an exciting phase in its growth with significant investments in member offerings and digital transformation plans.
Why work for CILIP
- Hybrid working
- 26 days' annual leave plus public holidays (pro rata’d for part time employees)
- The option to buy up to 3 days' additional annual leave
- Generous pension scheme (Employer contribution of 10%, employee contribution of 5%) including death in service benefit
- Access to CILIP’s Employee Assistance Programme
- Generous enhanced leave benefits, including occupational sick pay, maternity leave, paternity leave and carers leave
- Annual flu vaccination voucher
- Perkbox employee discounts and wellbeing hub
- Contribution to eye tests
CILIP is an equal opportunities employer and committed to championing diversity, inclusion, and representation. We particularly welcome applications from people from under-represented groups. If you need any reasonable adjustments for any part of the recruitment process, please do let us know.
Registered Charity No 313014
Please send your CV and a covering letter highlighting your relevant skills and experience.
Interview dates
• First interviews (virtual) will be held on 19th or 20th November 2024
• Second interviews (in-person at/near The British Library) will be held on 26th November 2024
CILIP is an equal opportunities employer and committed to championing diversity, inclusion, and representation. We particularly welcome applications from people from under-represented groups. If you need any reasonable adjustments for any part of the recruitment process, please do let us know.
Registered Charity
21 - 50
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Hope Against Cancer is Leicestershire and Rutland’s local cancer research charity. We were established in 2003 to fund cutting-edge research in our area and to make clinical trials available to local people. Since 2003 we have raised in excess of £8m and funded over 100 research projects which investigate many different forms of cancer.
Our vision – Our vision is working for a future where more local people survive cancer.
Our Mission – Our mission is to fund innovative research that leads to improved treatments and better outcomes for people, and to achieve the greatest possible impact in the local and national fight against cancer.
About the role
Key Objectives - Summary:
· The role of the Corporate and Community Partnerships Manager is to generate income to meet the Charity’s fundraising requirements by maintaining and developing successful partnerships with corporate and community group supporters, through donations, sponsorship, employee and group fundraising activities and events (organised both by Hope and third parties).
The Person – Summary:
Are you a fundraising or sales professional ready to help us fund life-saving cancer research? We're looking for an ambitious, confident and engaging Corporate & Community Partnerships Manager who can:
· Recruit, manage, and support businesses and potential volunteer fundraisers within the local community, helping them to reach their fundraising potential.
· Identify and develop new relationships with corporate supporters, community groups and high net-worth individuals.
· Inspire and bring out the best in supporters, corporate partnerships and community groups, engaging them with Hope Against Cancer’s life-saving work over the long term.
· Enable our supporters to set and achieve ambitious fundraising goals.
· Engage supporters in Hope-organised and third-party events.
· Be an ambassador for HOPE in the community, working with businesses, community groups and volunteers to unlock new opportunities.
Have you got:
· Proven experience of exceeding targets and working to Key Performance Indicators (KPIs)
· Excellent ability to motivate, inspire and influence people.
· Strong networking skills and proven ability to build long-lasting relationships.
· Proven ability to track and report on income.
· Flexibility and willingness to travel where needed to support events (A driving license is essential)
We want you to help us build great relationships with our supporters and to help them achieve their fundraising ambitions, allowing us to grow our sustainable, annual income. This is a rewarding and fast-paced role, in a small team. No two days will be the same as you'll be working with individuals, trustees, community groups and local/regional businesses, and supporting them with their fundraising goals!
Principal Responsibilities and accountabilities:
· Deliver the corporate and community activity annual income and expenditure budget contributing to our overall income within the fundraising strategy. Producing monthly financial reports will be required.
· Maintain and develop existing relationships across Leicestershire and Rutland, providing excellent account management to maximise income for Hope.
· Design and deliver a bespoke communication and contact strategy (with Marketing and Comms)
· Secure retention of corporate and community supporters.
· Identify and secure new partnerships including Charity of the Year, CRM and CSR opportunities.
· Secure sponsorship for Hope’s events through the development of strong pitches, researching potential sponsors to target and negotiating contracts.
· Act as an ambassador for Hope, representing the Charity at external events, including networking and public speaking/presenting.
· Research past, present and prospective corporate and high net-worth individuals and help determine the best, tailored fundraising approach for each.
· Develop new income streams through cause-related marketing opportunities by researching prospects and building relationships.
· Promote Hope’s fundraising and research to relevant supporters and partners by making presentations to specific target groups and attending cheque presentations.
· Be responsible for your own administration and efficiently organise all your own activities with support from our part-time administrator.
· Display strong analytical skills to evaluate activity using our e-tapestry database, with support from office manager and database admin.
· Any other duties reasonably assigned by the CEO.
· Adhere to Hope’s policies and procedures and fundraising legal requirements.
Measures of Performance
· Achievements of financial targets and increase in corporate/community supporter base.
· Achievement of retention targets for corporate and community supporters.
· Securing significant corporate sponsorship for events.
· Degree of enhancement of Hope’s profile within the business and local community and with well-connected individuals.
· Institute of Fundraising Codes of Conduct and Practice adhered to.
· Quality and effectiveness of administration.
· Quality and effectiveness of teamwork and good working relationships with the small core team, volunteers and researchers.
Please see the full job description and personal specification attached
How to apply
Please submit your CV and cover letter quickly as we will be conducting a rolling interview process for suitable potential candidates.
The client requests no contact from agencies or media sales.
Thank you!
Are you an experienced Events Manager looking for a role where you have the chance to make a real impact through your events and be part of a movement to effect change? Do you have the experience and drive to deliver a series of high impact and highly visible virtual and physical events? If this sounds like you, then come and join the Events team at Business in the Community.
Business in the Community (BITC) is the UK’s largest and most influential responsible business network dedicated to building a fairer and greener world together, supported by His Majesty The King for over 40 years.
We are recruiting for an Events Manager who will be the day to day manager responsible for delivering a series of high impact, high profile events for BITC. We are looking for a confident Events Manager who has experience of managing a variety of events from small online events to large scale conferences and receptions. You will enjoy working collaboratively and be comfortable running project meetings for internal and external stakeholders at all levels.
The successful candidate will have excellent organisational, planning, prioritisation and time management skills and be able to remain calm in challenging circumstances.
The role will suit an individual with the drive, energy and enthusiasm to manage multiple tasks simultaneously to deliver exceptional events.
Closing Date: Sunday 27 October 2024
First Round Interviews: Tuesday 5 November 2024
Second Round Interviews: Wednesday 13 November 2024
Thank you!
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Are you a data expert ready to shape the future of data and insight in a leading charity dedicated to making a real difference?
We are looking for an experienced and dedicated leader to join the Motor Neurone Disease (MND) Association as Interim Head of Data & Insight for a 9-month fixed-term contract. You'll lead a talented team that provides vital data management, reporting, impact analysis and compliance to support the entire organisation.
In this role, you will ensure the use of data and insight is maximised to help achieve the Association's objectives. You'll lead, motivate and develop the Data and Insight team, guiding them to deliver high-quality support across the organisation, while ensuring that all activities are in line with the latest data protection regulations.
Working closely with stakeholders across the business, you'll identify key priorities and oversee the team's workload to meet deadlines. Your role will also involve maintaining and improving data quality standards and ensuring compliance with legislation including General Data Protection Regulation (GDPR).
You will play a key role in contributing to projects and initiatives by advising on the impact and resource requirements related to data. As part of the Technology leadership team, you will also help shape the Association's wider Digital, Data, and Technology strategy.
The Data & Insight team includes the Data Manager, Data Selection Manager, Business Intelligence Analyst, and several data support roles. Together, you'll ensure the Association continues to make informed decisions backed by reliable data.
This is a fantastic opportunity to join a meaningful organisation and lead a crucial function at the heart of our work.
If you're a strong leader with a passion for data and want to make a difference, we'd love to hear from you.
What are we looking for?
An experienced data professional with experience of working with a range of stakeholders. Your ability to lead and develop a team will be key, as well as your ability to collaborate with colleagues across the organisation. You'll be comfortable explaining technical concepts to non-technical staff and be skilled at building relationships at all levels.
You will have a strong background in managing large CRM or Care systems, ideally within a charity or fundraising environment. You'll have a deep understanding of data protection and regulatory requirements, with the ability to address complex compliance issues and implement solutions.
Strong skills in data analysis and management are essential, particularly using tools like Excel, FastStats, and SQL. You'll also have a solid grasp of mathematical and statistical concepts to support campaign and database analysis.
For full role responsibilities please view the job description located within the Candidate Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme.
IMPORTANT INFORMATION
Adverts may be closed early, or interviews arranged once sufficient applications are received. Early applications are encouraged.
Sponsorship: If you require sponsorship for this role, you must clearly declare this with/on your application form so that we can consider whether you meet the eligibility criteria for sponsorship, either as a skilled worker or new entrant.
DBS: Depending on the nature of your role you may be required to complete a criminal records check with the Disclosure and Barring Service (DBS).
Reasonable Adjustments and Alternative Applications: Should you need any adjustments to the recruitment process, at either application or interview please contact us for support.
To provide an inclusive application process, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form.
Recruitment Agencies: We work hard to fill our roles directly and request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
Thank you!
Strategic Lead for Clinical & Quality Governance (19965)
Are you driven by a passion to make a difference to young people's lives? Barnardo's are looking for a registered healthcare professional to join our team as Strategic Lead for Clinical & Quality Governance.
Barnardo's ambition is to be a quality provider of integrated health and social care support contracts, increasing the reach of health and wellbeing services to reduce health inequalities in the communities we work in.
We're looking for a Clinical Quality and Governance Lead to support the Head of Safeguarding & Quality, in leading the development, delivery, and refinement of the clinical governance policy, framework, and practice as part of Children's Service operations.
The role will lead on policy development, implementation. To promote systemic improvements in clinical governance across all integrated health and care services.
The post holder will be required to:
- Lead the creation, design, delivery, and evaluation of a new Clinical Governance Framework.
- Provide strategic leadership for clinical governance and quality, identifying and implementing assurance and compliance monitoring and improvement plans, alongside operational management.
- Support the Directorship in the development and delivery of strategies pertaining to clinical governance, risk management and quality improvement.
- Lead the clinical governance agenda and develop of robust systems in clinical governance and quality, underpinning safe clinical practice and fostering multidisciplinary working across the organisation.
- Lead on clinical governance to support performance reporting to commissioners.
- Supporting the organisation to meet the regulatory requirements of external standards and inspections.
- Support the development of assurance systems that identify evidence-based, and quality practice is in place throughout the organisation.
- Work with Children's Services and BDU (Business Development Unit) to identify all clinical governance requirements to enable commission and grow digital and new health and support services.
- Develop an integrated approach to ensure clinical governance. Quality and compliance meet commissioner expectations and improve clinical quality focussed outcomes.
- Be a subject expert for knowledge for all staff, providing guidance, developing expertise support leadership in relation to clinical governance.
- Engage autonomously and collaboratively with Senior Management Teams to develop and ensure implementation of changes as required, ensuring delivery of key strategic and operational objectives.
- Work with stakeholders across the country to mitigate risks and assure robust clinical governance, facilitating changes in practice, driving tangible outcome improvements for Children and Young People.
You'll have:
Education/Knowledge
- Professional NMC, HCPC or other AHP registration (current), with a minimum of 5 years' experience
- Leadership or management qualification or equivalent recent experience in a leadership position
- Educated to Masters level (desirable)
Skills/Experience
- Overall understanding of Early Years and Integrated Child & Family Health alongside Mental Health support services, emerging service options, knowledge of demand, and leading practice
- Experience of working within Clinical Governance within the NHS or equivalent
- Understanding of the broader NHS landscape and current reforms e.g. Long-Term Plan and ICS/ICB developments
- Ability to work from and travel to a variety of work locations as required.
At Barnardo's we all play our part. We are a large, diverse family with a variety of skills working together to help children across the UK. Our commitment to equality, diversity and inclusion is central to achieving our vision of a world in which no child is turned away.
Candidates will be notified by Monday 11th November if they have been shortlist.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Thank you!
We're looking for a Senior Insights Analyst to join our dynamic team, Strategy, Insights and Innovation at Business in the Community.
In this role, you will:
- Dive deep into data, driving key decisions that power our charity’s groundbreaking campaigns and services.
- Be a go-to person for identifying, analysing, and presenting data that shapes our strategy and fuels operational improvements.
From managing AI-driven initiatives to creating intuitive dashboards, your work will help uncover trends and stories that will unlock opportunities and drive change.
Join us and turn data into action, helping us create lasting, positive impact.
Apply now and be part of something special at BITC.
Our vision - A fairer and greener world driven by fairer and greener businesses.
Our mission - We convene the network of purposeful leaders committed to changing business, transforming lives and helping the planet and communities thrive.
Who we are - Business in the Community is the UK’s largest and most influential responsible business network dedicated to building a fairer and greener world together, supported by His Majesty The King for over 40 years. We inspire, engage and challenge purposeful leaders to take practical action to mobilise their collective strength as a force for good in society by:
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Working fairer?– to help everyone reach their full potential.
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Working greener?– to accelerate climate action.
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Working together?– to continually improve business and to deliver impact at pace and scale.
Thank you!
Job Description
Reporting to the Chair of the Board, the Chief Executive is responsible for:
- Providing strategic leadership and delivering the strategic plans agreed by the Board.
- Supporting the Board to fulfil its legal obligations for the management and administration of Devon Community Foundation (DCF).
- Supporting the residents of Devon by working with partners, influencing policy to benefit the county and delivering impact to the community predominantly through grant making and research.
- Working with voluntary, community and social enterprise (VCSE) sector organisations to champion their work and develop solutions to local challenges.
- Managing and developing the financial resources for DCF and to support the VCSE sector by growing the endowment and other fund income.
- Working with donors and philanthropists to enhance the impact of their giving.
- Providing community leadership, developing relationships and actively influencing stakeholders.
- Managing and overseeing DCF’s administration and operations, including leading, supporting, and developing the staff team.
- Monitoring and evaluating the impact of DCF’s work.
Job Type: Part-time
Pay: Up to £75,000.00(FTE) per year
Expected hours: 30 per week
The client requests no contact from agencies or media sales.
Thank you!
Starting Date: ASAP/Mid-Month December 2024
Contract type: Full-time and open-ended
Salary: if hired in London – 57’400 GBP, if in Delhi – 3,042,400 INR, if in Lahore - 6’773’600 PKR, commensurate with relevant experience and skills
Location: London, Delhi, Lahore
Application closing date: 31.10.2024
About the Job
Do you enjoy turning data into insights? Are you purpose-led and ready to embark on a journey to shape the future of sustainable cotton? Join us at Better Cotton as MEL Data Insights and Visualisation Manager and lead initiatives in a global team responsible for delivering high impact data insights for the world’s largest cotton sustainability initiative – we support more sustainable farming practices and farm livelihoods for more than 2 million farmers in the Better Cotton network more than 20 countries around the world.
Better Cotton is seeking a dynamic data analytics professional to join its Monitoring, Evaluation and Learning (MEL) team. Successful candidates will be skilled at analysing data on agricultural practices, field results and programmes, as well as adept at transforming analyses into clear visualisations with concise explanations. The MEL Data Insights and Visualization Manager will assist in compiling data from different sources and different teams, transforming, cleaning, validating, analysing data and promoting its insights though dynamic dashboards using Power BI and creating reports to disseminate learnings to our stakeholders (which range from farmers, programme partners close to the field to textile brands). The MEL Data Insights and Visualization Manager will report to Head of MEL inside the Standards and Assurance Team. There is not team reporting into this role at the moment, but we anticipate building up a team over time. You will play a key role in creating data feedback loops that will contribute to continuous improvement and influence programmatic change at the field-level and at the organization. You will influence our members by promoting our results and activities and those of our partners.
This challenging role offers excellent opportunities for personal and professional development, together with a competitive benefits package.
The Challenge
We are a large sustainability standard in the middle of big transformations (moving from a voluntary standard to a certification scheme, new legislations to adapt, increased consumer demands). Data plays a key role in informing our progress towards our targets.
As the MEL Data Insights and Visualisation Manager, you will be responsible for turning data into insights and providing Better Cotton staff and stakeholders with dynamic visualisation tools and reports. Data analysis requires a lot of context and for that understanding of sustainability standards, impact measurements and agriculture would be needed.
Areas that play to your strengths
We are seeking a motivated MEL Data Insights and Visualisation Manager to join our MEL Team. In this role, you will work both independently and with team members in the MEL secretariat and local country-team offices. Your responsibilities are to:
- Oversee, support and perform effective and accurate analysis of farm-level results data, reach data, practice adoption, programme activities… among other datasets.
- Create tools for analysis and reporting with Power BI and other tools adapted to range of stakeholders with different goals and backgrounds
- Ensure regularly scheduled reporting is completed accurately and to schedule, creating content and coordinating with other teams
- Actively promote existing data insights providing the needed context, tools and improvement possibilities inside the organisation that could support learning and accountability
- Coach and support Better Cotton’s country staff and partners on using interactive results dashboards.
- Support response to ad-hoc data analysis requests from staff and stakeholders
- Ensure other departments (e.g. IT, Communications, Implementation, Fundraising), have what they need for specific meetings, and for external parties (e.g. partners, members, researchers) as agreed with supervisor
- Work with ITD department into integrating more datasets into the organisation database
- Explore existing data from other departments that could support MEL strategy, understand how data is collected and propose changes if they could lead to improvements.
- Ensure visibility of activities, ideas and potential of MEL into the organisation.
- Manage some steps on data collection digitalisation process
- Collaborate for assessing farm results data quality, identify problematic areas, and contribute to data quality improvement plans
- Ensure cross-functional coordination around data analysis and data collection
- Support data digitalisation pilots and roll out by testing apps and ensuring the consistency for analysis, creating related dashboards, evaluating its alignment with MEL needs and suggesting improvements
- Perform other tasks as agreed with the supervisor that contribute to the mission and aims of Better Cotton.
- Consolidate all the learnings from evaluations, proposals and yearly reports from our Growth and Innovation Fund (GIF) into analysis tools and reports in coordination with GIF team.
- Lead on some projects that would require coordinating remote teams or external consultant.
We are looking for someone who has
the following skills, knowledge, and experience:
Essential
- Minimum 8 years working experience in similar roles
- Degree in relevant domain like environmental science, social science, agriculture, agronomy, rural development, statistics, mathematics, physics.
- Strong experience designing and creating dashboards in Power BI from different data sources not fully structured which provide insights and can be used by wide range of internal and external stakeholders.
- Experience in Monitoring, Evaluation, and Learning
- Experience applying statistics to real-world data analysis and research
- Passion for bringing data to learnings and use
- Understanding the perspectives of a wide range of stakeholders around cotton and sustainability standards
- Proactive problem solver and curious learner, able to influence others supported by strong analysis
- Experience assessing and improving data quality
- IT skills, in particular with Excel (PowerQuery, VBA macros), databases
- Pays attention to details, solves problems independently, and is persistent in accurately performing tasks
- Ability to prioritise and plan effectively, working in a structured manner and to deadlines
- Fluency in English, written and spoken
- Experience line managing others
- Demonstrated grasp of the key issues in sustainability and/or knowledge of sustainable agriculture especially in the smallholder farming context
- Experience creating reports and data visualizations for communication purposes
- Experience managing projects that require coordination between remote teams and large organizational skills.
Desirable
- Experience with digital data collection tools (e.g., Commcare, ODK)
- Background in global programme implementation, and agriculture projects
- Proven interest and/or experience in voluntary sustainability standards
- Ability to train and coach others on the creation and use of data visualisations in Power BI
- Experience facilitating learning in an international, multi-cultural setting
- Knowledge of French, Portuguese, Mandarin, Turkish, Hindi, or Urdu
What we offer
- Competitive salary
- Hybrid working – 2-3 days per week in the Better Cotton office (frequency depends on location).
- The opportunity to work from anywhere in the world for up to one month per year.
- Flexible working, with core hours from 10 am to 4 pm local time.
- Continuous learning and development.
- Pension scheme.
- 25 days paid annual leave, plus 8-9 public holidays depending on national office and a further 3 discretionary days off over the year-end period.
- Enhanced parental benefits.
- A warm, positive working environment where everyone is valued.
- The opportunity to make your mark and make a difference.
Working arrangements
The position is full-time (40 hours per week) and will be based either in London, Lahore or Delhi. Better Cotton offers flexible working, with core hours being 10 am – 4 pm. The position may occasionally require travel.
Apply now
Send us your CV (2 pages maximum) and a brief cover letter (1-page maximum) in English by or before 31.10.2024.
In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Better Cotton. We want to see your personal style – what makes you tick and why you think your next opportunity is here with us.
Our hiring process
Initial Screening:
If you are selected, you will be contacted for an initial screening, which may involve a brief phone interview or video call. The purpose is to learn more about you, confirm basic qualifications, and discuss the role and organisation.
Interviews:
If you are confirmed after the initial screening, you will be invited for interviews. The interview process at Better Cotton may include one or more rounds of interviews with various stakeholders, such as the hiring manager, team members, and potentially senior management.
Assessment and Testing:
Depending on the role, you might be required to complete assessments, technical tests, or skills evaluations to gauge your competency and suitability for the position.
Reference Checks:
Once you progress further in the process, reference checks are conducted to validate your work history, skills, and qualifications, and for some roles, your education and criminal history.
Offer stage:
After completing interviews, assessments, and reference checks, the hiring team evaluates your performance and fit for the role. If you are selected and your references are relevant and satisfactory, you will receive a formal job offer letter outlining the terms of employment, compensation, benefits, and any other relevant details.
About Better Cotton
Better Cotton is the world’s largest cotton sustainability programme. Our 200+ colleagues of 37+ nationalities are united by a shared passion and commitment to achieving the Better Cotton mission: to help cotton communities survive and thrive, while protecting and restoring the environment. Through our network of field-level partners a quarter of the world’s cotton is now grown under the Better Cotton Standard. We have united the industry’s stakeholders behind our efforts, from ginners and spinners to brand owners, civil society organisations and governments. Everyone who cares about cotton and its sustainable future can now be part of something better.
About our Values
The post holder will be expected to operate in line with our workplace values which are:
- Trustworthy (including honest, transparent, credible)
- As having Integrity (including responsible, authentic)
- Positive (including problem-solving, pragmatic)
- Engaging (including adaptable, inclusive, holistic)
- Daring (including courageous, innovative, game-changing)
Being you @ Better Cotton
Better Cotton is committed to creating a diverse environment and is proud to be an equal opportunity employer with a strong commitment to good practice and transparency in the management of natural, human, and financial resources.
We have a zero-tolerance approach to any attitudes or behaviours that put children or adults at risk of harm. Safeguarding incidents are acts of serious misconduct and are grounds for disciplinary action, up to and including, dismissal and referral to relevant authorities for criminal prosecution. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks.
The client requests no contact from agencies or media sales.
Thank you!
Data Analyst – Clinical Audits (x2)
£41,278 pa plus excellent benefits
London WC1 and home-based
35 hours per week
The Data Analyst (Audits) will manage the secure handling of complex audit datasets and the analysis of data with a primary focus on an audit programme. You will work with the project team, including the audit clinical lead and senior data analyst, and take responsibility for presenting findings of the data analysis to experts. The College currently has two Data Analyst opportunities available: Epilepsy12 and the National Paediatric Diabetes Audit.
Reporting to the Project Manager (Audits), you will create analysis plans and report structures in line with the agreed datasets, working closely with the project clinical leads, managers and data platform suppliers, and take the lead in the planning of analytical processes for planned data analysis projects.
As a member of the Audits Team within the Research and Quality Improvement Division, you will establish and maintain robust data management and manipulation processes in line with data governance and protection requirements, whilst acting as the point of contact for audit data, technical and analysis enquiries from those submitting data for analysis.
Degree qualified in a social or medical science, statistics or other numerate discipline, you will be able to quickly establish and maintain good working relationships with health professionals and other key stakeholders.
With experience of producing and presenting high quality written reports, documentation and promotional information suitable for a range of audiences, you will have a background of working with Stata or R and Microsoft Excel for aggregating, recoding and merging data, computing new variables, and producing descriptive statistics.
You should also be able to contribute to key components of departmental and project reports, including interpreting the data analysis and writing editorial content.
A high level of numeracy and the ability to handle and interrogate large, complex datasets in Excel and statistical packages along with knowledge of statistical methods of analysis and data cleaning, processing and management are essential.
Experience of preparing data for presentation to healthcare commissioners and regulators at various levels of granularity of NHS organisations would be desirable.
The RCPCH Research and Quality Improvement Directorate aims to promote evidence-based practice amongst paediatricians and child health professionals and improve the quality of care and health outcomes for children. The Research and Quality Improvement Directorate programme of work encompasses a range of activities, from supporting clinical leads and other RCPCH members/experts with the development of evidence-based guidance, to delivering high quality national audits and facilitating and supporting quality improvement activities.
The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.
The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.
The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from Black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.
Closing date: Monday 4 November 2024
Interview date: Tuesday 12 November 2024
Please note, that you will be required to attend the interview in person at the RCPCH building in Holborn, London.
Registered Charity
101 - 500
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.
The client requests no contact from agencies or media sales.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
UKMT is a charity that exists to advance the education of children and young people in mathematics. We do this by working with hundreds of volunteers across the UK to organise Competitions and Challenges promoting problem solving and teamwork and other mathematical enrichment activities.
As Executive Assistant, you will operate at the heart of the organisation, providing crucial professional support to the Director and Officers of the Trust on various aspects of operational management. This will involve working closely with the Chair, Secretary, Treasurer, Chairs of Board Committees and Director, and playing a pivotal role in fulfilling the annual reporting commitments to external bodies. This role requires the ability to deal appropriately with sensitive and confidential information.
Position: Executive Assistant
Location: Leeds - Thorpe Park (Hybrid working)
Salary: UKMT Grade B10 - C15 (Salary range £31,670-£35,500 dependent on previous experience)
Post type: Full time
Contract: Permanent
Reports to: Director
Annual leave: 25 days plus 3 days to be taken between Christmas and New Year, when the trust is closed
How to apply: Submit a CV and a short statement (no more than 300 words) explaining what interests you about the role, and how you meet the essential criteria outlined in the person specification.
The deadline for applications is 17:00 on Friday 8 Nov. However, we will sift applications as they are received, and expect to conduct interviews from w/c Monday 4 Nov. The vacancy may close early if a suitable candidate is found.
Main duties:
- Board Administration: You will support the Secretary in planning and overseeing the running of Trustee elections; oversee the induction programme for new Trustees; maintain the website to ensure that it remains up to date with membership records and terms of office; assist with the servicing of Board Committees and act as Minute Secretary if required, producing accurate and timely minutes.
- Director: You will provide administrative support to the Director, calendar management including coordinating meetings, draft agendas, prepare minutes and arrange logistics e.g. venue selection, room bookings and refreshments. You will conduct research and analysis on topics as required. You will draft and revise correspondence, reports, presentations and letters, and support the Director in maintaining and enhancing relationships with volunteers, funders, and other external partners.
- Communications: You will assist the Director and Board with both internal and external communications and maintain up-to-date mailing lists and databases.
- You will develop and maintain a central monitoring log of statutory returns made by the organisation to various regulatory bodies, and liaise with the Risk & Compliance Committee in preparing the annual report. You will play a pivotal role in ensuring the fulfilment of annual reporting commitments to external bodies such as Charity Commission and Companies House. You will create and maintain a register and review cycle for organisational policies.
- You will provide oversight for the timely management of leases and contracts and ensure that insurance and contracts are in place to provide required cover.
- You will provide administrative support to the Director for routine HR operations, including recruitment processes.
- You will provide assistance with additional administrative duties as required.
Person specification:
The successful candidate will be a highly organised administrator, with a wide range of skills, who will be able to provide guidance to the Director and Officers across UKMT’s governance and executive activities. They will operate with confidence and agility in interactions with a range of stakeholders including staff, volunteers, Trustees, and sponsors. The role does not have line management responsibilities.
Essential
- Degree or professional qualification in business management, administration or any other relevant field OR significant experience in administration in lieu of a formal qualification.
- Exceptional interpersonal abilities, showcasing initiative, teamwork, and adaptability to manage competing priorities effectively. Demonstrable ability to prioritise and ensure key deadlines are met.
- Demonstrated capability to source information from a broad array of sources and networks, and summarise clearly and concisely in written or verbal briefings.
- Independent judgement and the autonomy to work without direct supervision in response to new and unfamiliar challenges or tasks.
- Proficient in the use of Microsoft Office suite, Google Drive, and various social media platforms, reflecting a strong understanding of electronic communication tools.
- Discretion and tact in handling sensitive and confidential information.
Desirable
- Proven experience in roles of similar nature, with a strong preference for candidates with experience of working in a field relating to the education of children.
- Flexibility to work occasional weekends and evenings to contribute to trust activities.
Please note, the successful candidate must pass an enhanced and barred list criminal record check from the Disclosure and Barring Service (DBS) as a condition of taking up this role.
Submit a CV and a short statement (no more than 300 words) explaining what interests you about the role, and how you meet the essential criteria outlined in the person specification.
The deadline for applications is 17:00 on Friday 8 Nov. However, we will sift applications as they are received, and expect to conduct interviews from w/c Monday 4 Nov. The vacancy may close early if a suitable candidate is found.
Registered Charity
11 - 20
UKMT is a charity that exists to advance the education of children and young people in mathematics.
The client requests no contact from agencies or media sales.
Thank you!
East London Students' Union is a progressive charity that supports around 24,000 students that study at the University of East London. We are based in one of the most diverse boroughs in Europe and our membership proudly reflects the communities where we are based.
Our purpose is to support and empower our students by representing their views and providing a range of supportive services, events and activities to make university life the amazing experience it should be. Our Docklands offices were fully refurbished last year. We're currently refurbishing our common rooms and reception area. Earlier this year in Stratford, we launched an excellent new space with sitting around areas, reception, performance rooms and meetings room.
We're now working to build a students' union that champions their aspirations and can deliver what's needed to make a difference. We're excited about this and have invested in several new posts to give us the expertise needed.
If you are excited by the opportunity to help us do things differently, empower others and build a students' union that can better support our students, then we could have a role for you. If you can operate in environments where change is continual, challenges multi-faceted and where solutions require innovative thinking, you'll thrive here. You'll also need to be self-driven, able to operate with autonomy and be able to balance competing priorities.
As our research and insight manager, you will develop the Students’ Union’s insight function. Embedding better use of data will inform more effective decision-making, planning, policy and campaigning. We have rich data, but a hyper-diverse student population adds complexity to analysis and developing insights.
You will have the opportunity to work closely with colleagues across the Students’ Union and our university partner. Making use of the available data will help to build an insight-led culture that will enhance student experiences and outcomes.
Diversity is one of the defining features of life at UEL, with over 180 nationalities represented in our student body. Within Newham, where we are based, over 74% of residents are from Black, Asian and minority ethnic communities. As we grow our staff team, we are passionate about making our teams representative of the students we support and the communities we operate in. We therefore especially welcome applications from Black, Asian and minority ethnic candidates and other candidates typically underrepresented in leadership.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fair to Nature Advisory and Project Development Officer
Reference: SEP20241930
Location: Flexible in England
Salary: £32,022.00 - £34,377.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Contract: Fixed-Term for12 months
Hours: Full time, 37.5 hours per week
This advisory role will play a key contribution to help grow the RSPB’s Fair to Nature programme and improve habitats to protect and restore nature and wildlife on UK farms with one specific major business partner, and also with a wide range of other farmers and businesses.
What's the role about?
For the key strategic business partnership the role will visit farmer-suppliers and provide in-person habitat advice to improve the conditions for biodiversity on the farms visited.
You will use this insight and experience to provide the content to help inform communications tools and a broader advisory programme for other farms within the partnership (you will not be responsible for the communications execution).
For other Fair to Nature farmers, and businesses directly linked to them, you will prepare for and complete advisory visits and follow up with applicant Fair to Nature farmers and share the benefits of Fair to Nature certification. You will advise them on how to comply with the FtN Standard and help them complete their Farm Plan.
Essential knowledge, skills and experience:
- Knowledge of land management practices that deliver nature and wider environment benefits on farmland.
- Understanding of the ecology of main farmland taxa, particularly those of conservation concern.
- Understanding of agricultural systems and how conservation management may impact on farming practice.
- Able to communicate effectively with farmers and advise them on land management for nature.
- Ability to be self-motivated and work efficiently within a defined work plan. This necessitates the ability to plan and organise their own work.
- Competent IT user (e.g. MS packages, Outlook etc).
- An ability to produce clear written communications.
- Proven time management and organisational skills to meet project deadlines.
- Experience of working with farmers.
- Experience of giving land and / or habitat management advice.
Desirable skills, knowledge and experience:
- Experience of working to a standard project management approach.
- Experience of collaborating with food businesses
Closing date: 23:59, Tue, 5th Nov 2024
The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
We are looking to conduct interviews for this position from 15 November 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process, you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Thank you!
Key Details
Salary: £39,600 per annum with generous benefits including 25 days annual holiday plus public holidays, enhanced pension contribution, private medical health insurance, life assurance, and flexible/hybrid working.
Hours: 35 per week over 5 days (we would also consider applicants who wanted to do 4 days a week on a pro-rata basis).
Contract type: This is a full time role. Some flexibility on hours may be available.
Location: Hybrid working with office in central London and options for flexibility to work from home. The postholder will be expected to attend our central London office regularly.
About the Role
Reporting to the Data Manager, you’ll collect, organise, study and communicate supporter and campaign data to provide insights to help colleagues across Good Law Project win campaigns and cases.
The link to our job pack which includes the full job description, personal specification, Good Law Project values, and structure chart can be found below. Alternatively, click "Apply via Website" to view the job pack on our website.
What we're looking for
- Experience working with relational datasets, Google Analytics 4 (or Adobe), spreadsheets and a data visualisation tool.
- Proficient using tools to clean, manipulate, and analyse data effectively.
- Strong communication skills and the ability to explain complex data findings to non-technical stakeholders and collaborate effectively with team members.
- Ability to create clear and informative data visualisations (e.g., graphs, charts, dashboards) that tell compelling stories.
- Project management skills to plan and prioritise tasks, meet deadlines, and ensure the successful execution of data analysis projects.
- Working knowledge of current data protection legislation to ensure that your work is fully compliant with all GDPR requirements and where to seek additional guidance.
- Experience using scripts to query datasets.
What we do
- Good Law Project (GLP) is a not-for-profit campaigning organisation which holds power to account and fights for a fairer, greener future. We believe in people-powered justice.
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We had a primary role in overturning the prorogation of Parliament in 2019. We successfully challenged the Government’s operation of a fast track ‘VIP lane’ for awarding lucrative PPE contracts to those with political connections and our campaigning played a key role in the Met Police opening an investigation into Boris Johnson over the Partygate scandal. In July 2023, we forced the Government to accept that its flagship Net Zero strategy is unlawful and to develop a better plan.
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Our close-knit team of staff work across three core areas: campaigning, legal and operations. We are nimble and reactive to external events which means Good Law Project suits people who thrive in a fast-paced, at times quite pressured environment. You must share our passion for upholding democracy, protecting the environment and ensuring no one is left behind. Our culture is one of openness and innovation which encourages all staff to pitch ideas and influence the organisation’s direction. We are brave, honest and decisive – those are Good Law Project’s values. We recognise the value of our employees, individually and collectively, and are committed to investing in their welfare and development.
- See our website for more about what we do.
How to Apply
To apply for this role, click on "Apply via Website" to be redirected to our website where you will be asked to complete an online application form and upload your CV.
Contact
If you have any questions about this role, please email the contact details in the job pack below. Or click "Apply via Website" to view our contact details on our website.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About Brightside
Brightside is on a mission to help young people make confident and informed decisions about their future. For over 20 years, we’ve used technology to connect young people facing barriers with inspiring mentors. We deliver online mentoring programmes in collaboration with schools, universities, businesses and charities to provide young people with access to networks, online career information and high-quality mentoring. Read our latest impact report here.
Role overview
The Data and Insight Manager will be responsible for monitoring and evaluating quality and impact across our mentoring programmes. The postholder will work closely with our Programme Managers to build evaluation frameworks that reflect our partners’ objectives and support the delivery team to plan projects that deliver on the partners’ target outcomes. The postholder will lead on analysing end of project survey data, drawing insights and recommendations and using these to write and deliver end of project evaluation reports. The Data and Insight Manager will monitor impact and outcomes across our portfolio and support our Senior Leadership Team to understand the impact our projects are having across our mentoring portfolio. This is a varied role, suited to candidates interested in using data and insights to improve processes and articulate impact to a wide range of audiences.
Responsible for
- Creating evaluation frameworks for our projects based on logic modules, ensuring our mentoring delivery is outcomes-driven
- Collaborating with the programme delivery team to ensure partner aims are embedded in evaluation frameworks alongside our organisational Theory of Change
- Creating and maintaining Power BI dashboards to oversee end of programme and termly impact data
- Sharing start of programme data with the delivery team to encourage in-project changes based on findings
- Analysing quantitative and qualitative data to use in evaluation reports and to support wider organisational activity
- Writing end-of-project evaluation reports, using data to make recommendations
- Overseeing the efficiency and accuracy of our data collection tools
- Proofing and testing evaluation surveys to ensure accuracy of questions and survey logic
- Reviewing and improving our evaluation planning and reporting templates as appropriate (including focus group templates and documentation)
- Delivering focus groups and/or interviews as required by project evaluations or wider organisational impact reporting
- Termly data analysis of outcomes across our portfolio to track impact progress
- Working with the fundraising team, using our data and case studies to bring our impact to life
- Using our significant qualitative and quantitative data to explore hypotheses
- Identifying patterns or results that help us to understand our impact and key drivers to ensure a high-quality experience for our mentees and mentors
Accountable for
- Evaluation processes – embedding systems to collect essential information and context from the programmes team for writing evaluation reports
- Embedding learning – ensuring that there are systems in place for project learning to be captured in future project plans
- Accurate data collection – ensuring that all surveys are set-up correctly and that data is gathered accurately
Team working
- You will be line managed by the Senior Programme Manager
- You will work closely with the programmes team to gather partner aims and objectives to support evaluation frameworks and reports
- You will work closely with the fundraising team to support their work in communicating our impact
Essential criteria
To be successful in this role, you should:
- Be strongly aligned with our mission
- Embrace Brightside’s values and contribute to a positive staff culture
- Understand the challenges faced by young people in education and careers
- Significant experience in evaluation methodologies, such as logic models and Theory of Change
- Significant experience in creating and using Power BI dashboards (or similar systems) to analyse data
- Demonstrate a strong track record in data analysis
- Significant experience in evaluating a project or process from start to finish
- Be comfortable working with stakeholders from non-analytical backgrounds
- Strong writing and editing skills with attention to detail
- Have experience of monitoring impact and project outcomes across several projects
- Demonstrate a strong track record of translating complex findings into accessible reports and presentations for a wide range of audiences
- Be solutions-focused with the ability to work through challenges with others
- Be able to use creativity to find stories in project data
- Have excellent organisation and prioritisation skills
- Be able to manage competing deadlines
Desirable criteria
We are especially interested in candidates who:
- Have experience using Salesforce or other CRM software
- Have experience of using project management software such as Monday .com for tracking deliverables
- Knowledge and understanding of social mobility and/or the fair access sector
- Experience of integrating youth voice into evaluation methodologies
- Have experience in facilitating focus groups and interviews
A DBS check at the enhanced level will be required for successful applicants
Your development
You will be supported and challenged in this role. All staff can get involved in activities across the organisation. We are committed to the learning and development of staff. Your line manager will work with you to create a personal development plan to support your growth and career progression.
We’re committed to promoting a diverse and inclusive community where everyone can be themselves and succeed in the workplace and beyond. Our culture is inclusive and supportive to staff from all backgrounds, and we provide flexible policies to cater for the differing needs of all staff.
Salary and benefits
Salary: £30,400-£35,900
Contract: Fixed-term (ending 31 December 2025)
Hours of work: 37.5 hours a week (full-time)
Holiday allowance: 25 days
Other benefits include:
- Three days additional leave between Christmas and New Year
- Three days of volunteering leave
- Tenancy deposit loan scheme
- Up to one month ‘work from anywhere’ policy
- Employer pension contributions
- Flexible working hours
- Regular staff socials
- Option to buy up to five additional days of annual leave
Application instructions
- Submit an answer via CharityJob to the following question: ‘Can you give an example of how you've used data to drive decision-making in a previous role?’
- Submit a one-page cover letter, outlining how you meet the role’s essential criteria
- Submit your CV
Applications must be submitted by 8am on Monday 28 October
Applications without a cover letter will not be considered
Successful applicants will be invited to interviews from the week commencing 4 November.
A second interview for successful candidates will involve a task and/or presentation.
Brightside will conduct a blind recruitment process, removing names and gender-identifying features from applications before being reviewed by the hiring manager for shortlisting.
Registered Charity
11 - 20
Our mission is to help young people make confident and informed decisions about their future
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Company
Bluestep was incorporated in 2010 and is based at Blisworth Hill Farm in the lovely Northamptonshire countryside, commutable from Northampton, Milton Keynes and surrounding areas. The business operates in design, merchandise, storage and fulfilment services providing varied solutions to a wide range of clients in the charity, healthcare, outdoor education, corporate and sports sectors. We are a progressive, forward-thinking company that prides ourselves on a first class service.
Main purposes of job
As our Charity Account Director within the Client Services team, you will play the lead role in driving business growth across the Charity sector in line with our 4-year plan that we launched at the start of this new financial year (April 2024).
You will be responsible for the day-to-day management, leading, inspiration and coaching of our Charity Account Management team (from Senior Account Managers to Account Executives, possibly Apprentices down the line), while at the same time looking after a select number of high value Charity partners.
This responsibility will involve you being constantly immersed in the daily activity, providing on the spot advice and coaching to our team, making a concerted effort to get to know each of our clients and an expert knowledge of our portfolio of services on offer. Due to the experience and network of the successful candidate, we expect you to bring opportunities our way.
We are looking to appoint a candidate with the commerciality, leadership and ambition to push us to the next level.
Main responsibilities
Client Strategic Influence: Will play a huge part in creating, influencing and implementing strategy for a very small number of extremely high value, lifelong clients surmounting to a multi-million pound portfolio. Without your involvement, our clients would struggle.
Inspiring, Mentoring, Coaching: We expect the successful candidate to have a huge passion for developing teams and individuals. You should gravitate towards people and be an inspirational figure that the team will want to seek knowledge and support from. You should have the ability to help integrate and intertwine individuals with their clients, making them an indispensable extension to their team.
Reporting Lead duties: All members of the Charity team will report into this role and the individual will be responsible for all aspects of people management.
Living in the Detail: With such a huge client base within the Charity sector, offering a variety of services (Merchandise, Design, Storage & Fulfilment), we expect the successful candidate to have the capacity and ambition to immerse themself in the detail, investing an incredible amount of time getting to know individual accounts and clients alike. Much of this will take place in “real life” through discussion with Account Managers and clients, though detail will also come from Synergist, our CRM platform.
Strategic Implementation: Able to support the development and implementation of commercial strategy with the aim being to accelerate the growth of Bluestep as a business and industry player. Adaptability will be required as trends and needs develop over time.
Client Relationship Management: Love & Care is central to everything we do (Net Promoter Score is a key metric that we have introduced to the business) and your philosophy must be focused around this. Our Love & Care Manager is the key to unlocking the rewards of this and a resource that must be utilised to the best of your ability. This role will require management and delegation of clients when the team are on leave.
Sales and Revenue Generation: This role will require integrated working with our Client Services Director and Marketing team to ensure that sales support is directed in the right areas at the right times. This ties in with our recruitment strategy and demands. With the candidate’s standing within the Charity community, we also expect this person to unlock significant opportunities within the sector.
Collaboration: This role works very closely with our Client Services Director, who has overall responsibility for all Client Services related activity, and our Love & Care Manager, who will underpin and support all operational and client requirements for the team. Generally, this role requires collaboration across the business in order to guarantee success.
Budget Management: Responsible for creating and monitoring annual, quarterly and monthly sales and GP margin budgets across the Charity sector by individual. Responsible for communicating and agreeing budgets across the team.
Reporting: Develop and update reporting tools that keep the team and management abreast of performance, including presentations within our fortnightly “Scrum” meetings. Prepare and present regular reports and updates to leadership.
Drive change on Industry Trends: Not only offering solutions both internally to Management and to clients in order that these are addressed, but playing a huge role in ensuring they are implemented. This person should be an influential member of the sector community.
The above list is not exhaustive and duties relevant to the post or the individual’s experience may be required from time to time. Variation may occur to the duties and responsibilities at the request of the Managing Director without changing the general character of the post. Any variation will always be discussed first.
Charity Account Director Experience
Proven experience in Senior roles within a merchandise and design agency or similar environment
Experience working with Not-for-profit organisations or in-house roles including Senior Fundraising Manager/Director (essential)
Proven track record of winning significant new business, developing customer relationships and spend
Evidence of inspiring, coaching and mentoring teams of people to achieve success
Track record of creating positive, values-based cultures
Client-facing experience and extremely comfortable in presenting environments
Strategic thinker
Technology proficient (CRM systems such as Synergist)
Charity Account Director Skills & Attributes
A natural leader and inspirer
People-person
Superb teamwork skills
Excellent verbal and written communication skills
Capacity to take on a lot of information in a short space of time
Adaptable across many areas of a job role
Problem-solver and adaptable to certain situations
Time management
Strong commercial acumen: results orientated with a focus on achieving and exceeding sales goals
High standards of integrity, service delivery and customer care
Personable and fun to work with
On offer for the Charity Account Director
- We allow one day of remote working each week (increases to two days once 6 month probation period is complete)
- Some travel/overnight stays will be expected
- Salary: £50,000 - £60,000 per annum depending on experience
- Inclusion in our Profit Share Scheme (paying out up to 15% of basic salary) upon completion of 6 month probation period
- NEST Pension scheme (Bluestep contribution of 5%)
- 29 days of Annual Leave plus Bank Holidays
- Free onsite gym membership
- Enhanced Maternity & Paternity pay (upon completion of 2 years’ employment)
- Plus many more benefits included in our Perks Guide (including Private Medical Healthcare through Vitality on your 2-year anniversary)
To apply for the Charity Account Director Role
Please follow the Indeed process for applying.
- Application deadline: Friday 15th November 2024
- Stage 1 Interviews (Teams): Once application received and successfully through initial screening process
- Stage 2 Interviews (Face-to-Face): if successfully through Stage 1 interview
- Stage 3 Presentation (Face-to-Face): If successfully through Stage 2 interview.
The client requests no contact from agencies or media sales.