Business Development Manager Jobs

We are looking for a Fundraising Manager based in or near Kent, to join an incredible mental health charity and lead on the development of fundraising from a range of community groups, events and corporates.

This is a hybrid role with two - three days a week in the Kent office. Part time four days will be considered.

The Charity
A small, passionate charity who provide advice and support to empower anyone experiencing mental health struggles, campaign to improve services and raise awareness to promote understanding. You will be joining a highly respected organisation known for its supportive and inclusive working culture, offering fantastic benefits!

The Role
Reporting into the CEO to lead and deliver fundirasing actvities across the Kent locality.

Lead on fundraising strategy that includes the delivery of existing fundraising activity and develop new initiatives based on insight and evidence.

Lead on the growth and development of new fundraising functions, including, events, community initiatives, online giving, and support Charity of the Year and other giving initiatives from businesses.

Oversee and manage the fundraising budget and have a confident understanding and knowledge of excel.

The Candidate
Experience relationship and stakeholder management experience.

A confident networker, comfortable securing new and managing existing partnerships, individuals and groups encouraging them to raise money.

Be familiar with meeting financial fundraising targets and experience of managing budgets.

Confident with accurate data entry.

IMPORTANT NOTE

This charity is looking to interview ASAP so please get in touch straight away to find out more!

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Goodman Masson have exclusively partnered with Newground Together to recruit for a Community Programmes Manager for Youth, Community, & Great Outdoors to join their team!
Newground Together is a registered Charity and a part of the Together Housing Group, a social landlord with over 38,000 properties across the north of England. Newground Together aims to empower people to create sustainable communities that are connected, resilient, healthy, and prosperous. Newground Together is committed to supporting people into jobs and training opportunities, connecting with young people and families, creating memorable outdoor experiences and providing health and wellbeing activities.
As a Community Programmes Manager for Youth, Community, & Great Outdoors, you will work alongside a team of managers across the organisation, with a specific remit to lead and develop a positive, motivated, and committed team delivering high performing front line youth, community, and great outdoors services across Lancashire.
More about Newground Together:
Outline of Key responsibilities for the Community Programmes Manager for Youth, Community, & Great Outdoors

• Provide effective leadership and management of the service delivery teams in the specified service delivery area, managing, supporting, motivating, involve, engage, and support their front-line delivery teams effectively.
• To lead and develop a positive, motivated, and committed team delivering high performing front line youth, community, and great outdoors services across Lancashire.
• To build and maintain positive strategic relationships & partnerships across area of operation, ensuring Newground Together is recognised as a key influencer in decision-making and shaping future priorities and services.
• To proactively contribute to the continuous improvement of the organisation, playing a key role in the Charity's leadership team, and strategic and operational development of the organisation.
• To develop and manage financial plans, annual budgets, funding/income streams and expenditure for area of responsibility.
• To act as a positive role model in every aspect of the role in line with Newground Together's brand values
• To be responsible for the safe operating of community hubs/sites including building compliance, safety checks, key holder responsibilities and emergency point of contact.

We are looking for someone who has…

• Relevant experience managing and developing community programmes.
• Experience in business planning and development
• Experience Managing and motivating staff, promoting a culture that meets the needs of and engages with customers and staff, in an open and high performing environment.
• Expeience of partnership working and stakeholder engagement at a strategic level
• Experience of setting and managing budgets successfully
• Successful track record of income generation and securing external funding.
• Ability to demonstrate business acumen, dealing with ambiguity and managing change in new and challenging situations. Sound knowledge of relevant legislation relating to the service

In return, we are offering the successful candidate in the Community Programmes Manager for Youth, Community, & Great Outdoors role…

• Starting salary of £45,033
• Annual pay scale increase
• 27 days holiday (rising to 32 over 5 years' service) + bank holidays.
• Hybrid working, 2 days a week working from home.
• 3 days a week working from the Blackburn office or out on site.
• A flexible working environment, with a range of family friendly policies
• You will be working 37 hours per week, Monday - Friday. Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers.
• Wide range of technical, professional, and personal development training opportunities
• Attractive pension scheme
• Health and wellbeing benefits including access to GPs.
• A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice.

We reserve the right to close this vacancy early if enough applicants are received. Therefore, please apply without delay!

Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Fully Enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

We are looking for a confident and experienced HR generalist with strong knowledge of key HR practices including recruitment and retention, employee relations and development and training. This standalone HR position offers the opportunity to manage all aspects of the employee lifecycle within our organisation.

Reporting to the Finance, Commercial & Business Director, this role is crucial in ensuring we attract, recruit and develop high performing team members.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 43 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are seeking an Impact and Evaluation Manager to work closely with our Head of Data and Impact and Senior Data and Impact Officer. A key part of the role will be helping develop further how we evaluate the impact of our programmes. You’ll also be responsible for producing reports for different audiences including external partners and staff members delivering the IntoUniversity programme in our centres, and supporting with the management of our Salesforce database. As part of a small team, you’ll be involved in impact projects and providing key data support from the start. 

The role at a glance

Contract

Full-time, permanent

Start date

October 2024

Working hours

09:00 to 17:30, Monday to Friday.

We are a delivery organisation providing frontline educational services for young people. Our Head Office team is based on the site of our North Kensington centre in West London. We are an organisation with team members at different stages of their career, including many in their first roles: we are committed to nurturing talent and providing a developmental culture for all. Our Head Office team works in-person 80% of the time with 20% working from home. 

Salary £38,100 (including £2,600 London contribution)

Location

IntoUniversity Head Office, 95 Sirdar Road, London W11 4EQ

Annual leave

Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Employee Assistance Programme including access to medical and legal support
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year.

The main duties of the role

• To work with the Impact and Operations teams to improve programme evaluation, including designing qualitative and quantitative impact and process evaluations.
• To lead the delivery of evaluations, including data collection, analysis and reporting.
• To act as an impact expert for the charity, using data and impact reporting internally and externally to develop IntoUniversity’s strategic goals
• To play a key role in the formal data and impact reporting for the charity including the production of Impact Reports and annual university reports, and ensuring the impact microsite is kept up to date.
• To prepare reports on the performance of the charity, collating data and presenting it in clear formats for a variety of internal and external audiences including: staff delivering the programme; Regional Operations Managers; the charity’s Senior Leadership and Senior Management teams; Trustees; Donors; University partners.
• To develop and maintain expertise in research and evaluation methodologies
• To keep abreast of research and policy developments in relation to the higher education and charity sectors.
• To lead on developing and delivering Impact training for new and existing staff. 
• To support the management of IntoUniversity’s Salesforce database including the maintenance of database records, creation of new features, producing and analysing reports, supporting and training staff in itsuse, and reviewing the effectiveness of the database as a monitoring tool. Salesforce training will be provided.
• To support members of the delivery team with Salesforce queries and requests for data and analysis.
• To represent the charity at relevant conferences and events.
• To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.
• To maintain the ethos and values of the charity and positively promote the work and activities of the charity at all times.
• To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities document.

Forcesline is SSAFA's frontline telephone service handling both day-to-day and more complex enquiries from the Armed Forces community.

This role is responsible for the management and development of the Forcesline service and will also act as point of contact for the Veterans Gateway.  The Manager will lead and support a team of advisors, developing the service in response to the needs of the clients and technological requirements, as well as ensuring a high quality of service. The role involves the preparation of data, briefings, presentations and some media work.

About the role

This role requires the management of a small team of advisors who provide free confidential listening, information and signposting service for serving personnel, their families, veterans and professionals who are looking for help. It requires a resilient individual who is able to both support the team and develop the service as it moves forward with advances in technology enabling wider means of communicating with those it is helping.  It is an exciting time to join as these changes are currently occurring and you will be involved with this transition.

About the team

You will work with a great team of advisors who are both experienced and skilled. All Forcesline Welfare Advisors are trained in Safeguarding and each practitioner has at least a Level 2 Counselling qualification. Their experience covers former Samaritans, Pastrol Care, Social Work and Police Despatch Calling. As a team they learn and support one another. You as their Manager will be fully involved with this and will ensure SSAFA delivers on its mission as a trusted source of support to the Armed Forces Community as their times of need.

About you

You will have had experience in delivering welfare support to others, and ideally this has been gained through a helpline. While the team is small, some management experience would be desirable. You will also need to be technically competent as most of this work will be done virtually through digital means.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: 09:00 on 14 October 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: Week Commencing 21 October 2024

Deputy Manager

We have a new role available for a Deputy Service Manager to join Depaul UK, where you will play a vital role in supporting and empowering vulnerable young people.

Position: Deputy Service Manager

Location: Chester, Cheshire

Contract: Permanent

Hours: Full-time, 37.5 per week

Salary: £30,906 per annum plus pension & other benefits

Closing Date: Friday 4th October - we are doing interviews on a rolling basis, so we encourage you to apply at your earliest convenience.

About the Role

As Deputy Service Manager, you will manage a team delivering an assessment, support and move on service to care leavers in supported accommodation and outreach services.

Working under the direction, guidance and support of the Pathway Manager you will facilitate services to ensure a seamless and cohesive accommodation-based support package for young care leavers who may be at risk of homelessness across Cheshire West and Chester, or who need support in their own homes through the outreach services.

The Deputy Manager role supports the Pathway Manager to ensure the service delivers excellent and continuously improving service performance as well as ensuring the effective and safe management of the services on a day-to-day basis. You will deputise in the absence of the Pathway Manager in the delivery of the service. The role will have responsibility under Depaul’s commitment to successfully deliver the contracted outcomes. You will manage the service delivery across Cheshire West and Cheshire and the line management of the staff teams.

Key responsibilities include:

· Deputies for the Pathway Manager during periods of his or her absence, in the service delivery including external meetings such as monitoring and contract review meetings with the commissioners.

· Manage the service delivery at the accommodation services and outreach, line managing the staff teams.

· Providing relevant reporting internally and externally, including ensuring all health and safety requirements are completed promptly to comply with Housing Associations and legal obligations of the landlord.

· You will ensure the highest standards of support to young people is provided and that housing management is effective, and you will work to KPI targets in these areas.

· You will be committed to working in and maintaining an environment that supports the safeguarding of young people.

· To communicate effectively both internally and externally, raising the profile and promoting the services within Cheshire West and Chester

· You will undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager.

About You

You will need to have the following skills and experience:

· Significant management experience, including experiencing supervising the work of teams and individuals.

· Experience in sound decision-making processes in a wide range of complex situations where there is a requirement to consider a range of options/courses of action and risk management, including safeguarding children and young people.

· Experience of safe service delivery to young people at risk.

· Experience in using Risk Assessments and Support Planning.

· Good literacy, numeracy and IT skills

· Experience in operating safeguarding requirements and procedures

· Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Flexible working model for suitable roles.

· 26 days annual leave rising to 30 after five years of service.

· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as such as: Deputy Manager, Service, Supported Living, Complex Needs, Accommodation Service, Housing, Social Housing, Mental Health, Mental Health Support, Mental Health Support Worker, Mental Health Service, Recovery, Housing Management. #INDSCP

PLEASE NOTE: This role is being advertised by Social Care People on behalf of the organisation

We’re looking for an excellent communicator who facilitates in a creative, inclusive and dynamic way to develop our newly established Community Benefit Society, joining our small, ambitious team

This position has the significant responsibility of working with members of the BD Collective, an innovative group of VSCE sector organisations, to develop a robust CBS that puts its members in the lead. 

Your role will bring together the VCSE sector to find and act on common goals, building a strong CBS that is able to take advantage of the opportunities presented through funding, commissioning and joint delivery opportunities.

You will be joining a small team of 8 people, with a supportive culture, working collaboratively and flexibly.

We are looking for Philanthropy Manager for an incredible childrens health charity to be responsible for proactively leading the cultivation and stewardship of potential and existing Major Donors, Trusts, and statutory bodies.

This is a Surrey based role, with flexible hybrid working options.

The Charity
A passionate childrens health charity, dedicated to providing practical and emotional support to children and families in times of need.

You would be joining a highly respected organisation, who prioritise a supportive and inclusive working culture. They have been repeatedly named as one of the top non-profit organisations to work for, and offer fantastic benefits, including flexible working, a minimum of 25 days holiday, along with a range of professional development opportunities as well as much more!

The Role
Drive the growth of a portfolio of existing supporters and new prospects, giving at the five and six-figure gift level.

Lead on maintaining relationships with key Major Donors, Trusts and Statutory bodies, through exemplary stewardship.

Work closely with the Events Manager to engage donors through a programme of special events

Manage, coach and support three direct reports.

The Candidate
Track record of securing five or six figure funding from Major Donors, Trusts and statutory sources to achieve challenging income targets.

Previous experience delivering a prospect research programme and effective prospect management.

Previously lead funder-relationship management, through exemplary stewardship

Line management experience to build a collaborative and high performing team

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

The Development Coordinator is a new role created to enable the Worthing Theatres & Museum Development team to raise crucial funds that will support the organisation in achieving its ambitious goals.

WTM has recently undergone a significant fundraising review and a new strategy is now in place. This strategy reflects the organisation’s need to increase fundraised income over the next 3 years (2024 - 2027) to meet its ambitious creative and capital plans to deliver on its mission to offer transformative creative experiences for the community of Worthing.

The postholder will work closely with the Head of Development and Development Manager to deliver the ambitious fundraising strategy for WTM. They will be responsible for raising funds of up to £10,000 per application from primarily Trusts and Foundations and some local corporate partners, and supporting the team with operational tasks including financial processes, events and communications.

Main Duties, Tasks and Responsibilities

Fundraising and Relationship Management

● Manage relationships with Trust and Foundation funders giving up to £10,000 per year including ongoing donor stewardship, reporting writing, crediting etc.

● Secure new income by applying for grants and funding of up to £10,000 to support a range of WTM projects from Trust and Foundations and from local businesses including researching trusts and businesses, identifying suitable projects within the WTM portfolio to apply for, writing bids etc.

Development Operations and Support

● Lead on supporter crediting for the department ensuring that all supporters are acknowledged in relevant digital and print materials across the year.

● Act as day-to-day point of contact for the Development team’s use of the Spektrix database ensuring best practice.

● Work with the Finance team to monitor Development income on a monthly basis and report back to the Head of Development and Development Manager.

See attachment for further responsibilities 

We are excited to share news of an opening for a new Senior Manager within our Partnerships and Philanthropy Team, focused on Partnerships and High Profile Events.

The Partnerships and Philanthropy team are moving through a period of change and growth which will set this team up to strategically align their resources and skill where it is most needed, in order to attract, cultivate and retain strategic partnership and income from high profile event.

Reporting to the Head of Partnerships & Philanthropy, the Senior Partnerships and High Profile Events Manager will lead a team to drive high-value income growth, developing relationships and securing income from Corporate Partners and High-Profile Events, delivering exceptional levels of tailored engagement and stewardship. This is a unique opportunity to join CHAS at a key moment in our future developments.

About you

To be successful in this role, you will have skill and experience in the following areas:

• Substantial experience of, and a strong track record in fundraising, including personally soliciting and stewarding 5, 6 and 7 figure gifts from corporate partnerships or major donors.
• Experience in income generating and stewardship event development, project management and delivery.
• Leadership skills with experience of leading a team, nurturing development and managing performance.
• Experience of strategy development and implementation.
• Excellent verbal, interpersonal and written skills with great attention to detail, and an ability to flex your style according to the audience. 
• Managing a diverse workload with multiple deadlines, deliverables and stakeholders, thinking creatively to leverage opportunities and develop relationships.

Why CHAS?

At CHAS, we support families during the toughest of times. We have ambitions to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying and offer them our care and support to empower them to make the most of the short time they have together. The skill, determination and creative flair of our Fundraising Teams makes this possible.

We offer

• Flexible Working: our teams work flexibly and in a hybrid manner with time split between at home and onsite in Edinburgh and Glasgow. CHAS offers flexible and family friendly working. and are happy to discuss working arrangements that work for you!
• Development Opportunities: exposure to a variety of fundraising activities
• Professional Growth: Work with industry leaders in a high-performing team where you will be encouraged and supported to excel and develop your skills.
• Comprehensive Benefits: Including generous annual leave and pension, incremental salary progression, access to Blue Light discounts, and health and wellbeing support.

Further information and how to apply

If this sounds like you, we would love you to apply! Click the “Apply now” button to answer a couple of questions and submit your CV or complete our full application form.

Follow the link below to find more information including:

·      Recruitment Pack

·Full list of benefits

·Contact details to arrange an informal chat with the hiring manager.

·Contact details for support with the recruitment process.

To apply you will be asked to answer a couple of questions and submit your CV or complete our full application form.  

We expect interviews to take place week commencing 07 October 2024.

This post is subject to a Basic Disclosure Scotland check. 

Tender works with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. We enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse. 

We have identified core audiences we are seeking to engage more proactively and more consistently to both spread the message of our work and to influence public policy and statutory commissioning decisions. We are now looking for a Communications Manager to drive this work and establish our position as an influential, informed and powerful voice for change.

You will work closely with the Development Director to develop and implement a cross-organisational communications strategy to maximise our reach and brand awareness amongst core audiences, leading in turn to increased funding and an impact on statutory and policy approaches to preventing VAWG. You will line manage our Senior Communications Coordinator and collaborate closely with the senior leadership team (SLT), who lead on our policy and influencing work. You will also support the Development team to better engage current and potential supporters and funders.

Bridging the gap between senior leadership and delivery, you will be a confident and strategic thinker, but remain excited by the challenge of getting stuck in. You will be comfortable supporting colleagues to deliver activity as well as working independently on your own projects. You will have the knowledge and experience to ensure that the right policies, frameworks and plans are in place for our small team to achieve ambitious plans.

The main purposes of the Communications Manager role are:

• Developing, leading and implementing Tender’s communications strategy, focusing on supporting our fundraising and building engagement with key audiences
• Accountability for Tender’s organisational profile, building profile and engagement through content creation with key strategic audiences, including the website, social media, and print and online marketing materials
• Accountability for the development and management of Tender’s own media channels, ensuring a consistent user experience and organisational voice

 Required knowledge and experience

• Knowledge of audience segmentation and personalisation and of optimising CRMs to improve supporter journeys

• Experience in leading or supporting the development of communications strategies and operational plans

• Demonstrable experience working in a communications or campaigning role

• Creating high quality content across various channels (blogs, social media posts, website landing pages, marketing materials, newsletters, case studies etc)

• Writing engaging copy for different audiences and objectives, such as fundraising campaigns, internal communications and corporate engagement

We are working in partnership with a care provider, who enable Carers to benefit from respite breaks with the peace of mind from knowing that loved ones are in the safe, reliable hands of professional carer support workers who are trained in all aspects of care delivery.

They are now seeking a Care Operations Manager to have full oversight of the daily operations of the organisation, maximise the number of carers supported in Surrey/care hours delivered, and ensure the organisation is fully complaint in line with regulatory guidance and legislation.  They are also looking to expand their self-funded care business. This is ideal for someone who currently works or aspires to a role in Senior Operations Management.

The role will report into and be required to meet with the Head of Care Operations and Registered Manager on a regular basis to communicate oversight of operations.  Ensuring effective governance to fully evidence compliance and positive outcomes in the event of a CQC inspection, alongside input during the inspection process.

The successful candidate will demonstrate:

• NVQ 5 in leadership/management in Health and Social Care or transferrable qualification 
• Knowledge and experience of compliance and CQC regulations in Health and Social Care
• Understanding of Service Delivery and person-centred care and support 
• Strategic development, planning and delivery of quality, innovative carer support services
• Excellent team management and leadership skills

The successful candidate will oversee the operational day-to-day management of the professional care support services, ensuring care hour targets are met and ensuring continued compliance with relevant legislation. You will ensure the provision of a high-quality service, enabling individual needs and organisational priorities to be met in accordance with available resources. The successful candidate will have excellent leadership and communication skills be approachable and confident. 

For more information, please contact Sandra Smith, Charisma Charity Recruitment.  Applications should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.

Location: Surrey with flexible working

Our client is looking to interview as soon as possible so please apply without delay.

Located in the heart of the community, our shop thrives thanks to the incredible generosity of our loyal customers and the wonderful donations we receive.

Our Stourbridge shop offers a wonderful variety of items, from clothing, books, and toys to household goods, soft furnishings, and a selection of new goods and greetings cards. Our Stourbridge shop also sells a range of pre loved furniture, making it a true treasure trove for shoppers.

More about the role

Blue Cross is a leading UK animal welfare charity, with a network of over 50 charity shops across England and Wales. Our shops are more than just retail spaces—they’re vibrant community hubs that play a crucial role in supporting our mission to care for animals in need.

Our dedicated supporters generously contribute various items—ranging from clothing, books, and toys to household goods, soft furnishings, and a selection of new goods and greetings cards. Our Stourbridge store also offers a range of pre-loved furniture. All these items find their way into our shops and online platforms. The funds raised through these sales play a pivotal role in supporting Blue Cross's mission: aiding sick, injured, and homeless pets and ensuring the care of over 40,000 animals each year through our rehoming, veterinary, and education programmes. 
 
The money raised through these sales play a pivotal role in supporting Blue Cross's mission: aiding sick, injured, and homeless pets and ensuring the care of over 40,000 animals each year through our rehoming, veterinary, and education programmes.
 
As Shop Manager, you'll be the heart and soul of our Stourbridge store, driving sales, fostering community connections, and ensuring our shop thrives. Your responsibilities include: 

• Working towards sales targets and maximising profits. 
• Building strong community ties.
• Creating a welcoming atmosphere for customers, delivering exceptional service and representing Blue Cross with pride.
• Keeping things running smoothly with efficient paperwork, accurate data management, and adherence to retail standards.
• Maintaining optimal stock levels, ensuring our shelves are always full of treasures for our customers.
• Liaising with our furniture collection and delivery partners.
• Prioritising the safety of our team and customers, following all health and safety protocols with care and diligence.

Now, let's talk about your team. We're fortunate to have a dedicated group of volunteers who are the lifeblood of our shops. Your role will involve recruiting, training, and supporting these amazing individuals to ensure our shop runs smoothly and efficiently.
 
Our shop is open Monday to Saturday from 09:00 til 17:00. Your normal working pattern may change each week, subject to the needs of the business and the levels of staff and volunteers available to work and will involve a significant element of weekend working.

Given the nature of the role, there may be some lone working, and flexibility to support other shops when needed is essential. As this position involves handling furniture, we’re looking for someone who is comfortable with physical tasks, including lifting, while working within our strict health and safety guidelines.

We encourage applicants of all abilities, and we'll ensure you're supported with the right tools and training to carry out the role safely.

About you
 
You'll have a background in retail management, supported by a proven track record of driving sales and exceeding targets. Your leadership and team management skills will be pivotal to success in this role, as you cultivate strong relationships with both customers and volunteers.
 
Your great organisational skills and meticulous attention to detail will guarantee smooth operations, while your unwavering commitment to upholding high standards of health and safety underscores your reliability and professionalism. Adaptability and flexibility are also essential attributes we're seeking.
 
Essential qualifications, skills, and experience:

• Retail management experience
• Commercial awareness to deliver sales
• Excellent interpersonal skills and the ability to build strong external relationships.
• Good IT skills and a basic understanding of finance
• Good people management skills
• Excellent customer service skills 

It would also be great if you had: 

• Full driving licence
• Experience of working with volunteers
• Experience of fundraising

Why Blue Cross? 
 
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make a difference that we do today.
   
In return, Blue Cross wants to ensure we provide you with the best working environment we can. 

We want you to be happy working for us and will do everything we can to make sure you are.
   
Our generous benefits package includes: 

• 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support 
• Free access to GP via MetLife - 24/7 GP services, private prescriptions and more for you and your family 
• Free physiotherapy advice and face to face intervention
• Health cash plan 
• Unlimited access to an employee assistance programme 
• Pension scheme with enhanced employer contribution
• Claim for professional fees 
• Life assurance
• 20% discount on Pet Plan pet insurance 
• Enhanced family friendly policies 
• Recognition scheme 
• Annual volunteer days
• Charity worker discounts across a variety of retailers
• Personal development programme

How to apply
 
Click the apply button below and complete the online application process before the closing date Tuesday 8 October 2024 .

We reserve the right to close this vacancy early should we receive an overwhelming response.

**Remote working (with 1 day per month in office) or hybrid working (Richmond office) available - please discuss**

We are partnering with an organisation that supports members of the armed forces community, including veterans and adult family members with health conditions and other complex challenges, on their journey into employment after leaving service.

They help individuals overcome barriers to employment and transform their lives. With a long and proud history, the organisation continually adapts its services to ensure they remain relevant to modern-day veterans and their families.

This key role involves delivering a grants portfolio to support the strategic aims of Veterans and Family Services. Working alongside the Senior Trusts Manager, you will be responsible for generating income from trusts, foundations, and corporate partnerships at the 5- and 6-figure level. The core grant fundraising programme is well-established, with regular funds from military charities and other trusts and foundations. The corporate partnership programme has recently been updated to focus on higher-value grants and broader partnerships.

The charity has ambitious plans to expand its services and is seeking a capable and confident individual who can work autonomously and creatively across a diverse portfolio, while also engaging with the wider team. This is a remote role, open to those based in the UK, with travel required to London once a month. Interviews will take place on a rolling basis, so please get in touch ASAP. 

As Trust and Corporate Fundraising Manager, you will: 

• Support the development and delivery of the fundraising plan, proactively researching and pursuing new income opportunities, with targets for fundraising applications to trusts & foundations and corporate foundations. (Account Management 60%, New Business 40%)
• Develop strategic and collaborative relationships with funders to maximise income and ensure excellent supporter care with a team target of £770k
• Write and submit compelling, evidence-based funding applications, targeted to the priorities and criteria of the funder
• Provide excellent stewardship of all funders, building on the existing stewardship framework

Ideal skills and experience: 

If you’re someone who enjoys a varied portfolio with a focus on trusts, foundations and corporate partners, particularly those with corporate foundations, and you’re ready to play a pivotal role in sustaining and expanding services, we would love to hear from you.

• Experience in grant fundraising, charitable foundations, corporate foundations, lottery or statutory sources
• Excellent research and prospecting skills to create a pipeline of relevant opportunities
• Proactive and highly motivated, able to work independently and as part of a team, through a collaborative approach
• Creative thinker who can consider alternative options when making approaches to potential partners