Business Development Manager Jobs
Having launched our new organisation-wide CRM, Salesforce, we now enter a phase of embedding and optimisation. This is a hugely significant and transformative time that provides the opportunity to grow the way we engage with our supporters.
As the Senior Database Officer, your key purpose is to ensure efficient, compliant data management, and effective data processes. You will be responsible for ensuring we have a proactive data quality programme in place. You will proactively support, find improvements, and push for efficiencies to allow Salesforce users to engage with and effectively manage our supporters all completed in line with relevant data protection legislation.
You will play a key role in facilitating process improvements across the organisation, scoping, defining, and implementing data quality improvements ensuring that Salesforce becomes an organisational success and drives data informed decisions across all teams.
Main duties and responsibilities of the role:
· Line management of a Database Executive, providing guidance, support, and development opportunities.
· Act as the team’s coach, providing a sounding board to Officers and Executives in the team and sharing the benefit of your experience.
· Ensure the accurate processing of Direct Debit claims and Gift Aid claims on the agreed schedule.
· Introduce and manage an ongoing data quality programme to enhance the integrity and usefulness of the data within Salesforce and building users’ confidence in the data.
· Play a regular part in the sprint development team, completing configuration work in Salesforce as directed and taking part in all sprint development meetings.
· Manage data import processes and ensure any exceptions are triaged and the issues rectified, including escalating issues to the relevant agency, or logging a defect in Jira Software.
· Support the Database Manager on database improvement projects aimed at improving teams’ processes surrounding their use of Salesforce.
· Provide 3rd line support for the Data Team ticketing system, ensuring tickets are resolved in a timely manner.
What we are looking for:
· Line management experience
· Experience of developing data quality rules and enhancing the quality of the data held in a CRM system
· Experience of using Salesforce or similar modern CRM systems.
· Experience using a ticketing system, such as Jira Service Desk.
· Experience of process improvement and automation.
· Experience of using an ETL tool to manage loading of data to a CRM system.
· Working knowledge of SQL.
· Knowledge of relational databases, CRM systems and/or large datasets.
· Understanding of data protection legislation and its application to charities.
· Understanding of BACS Direct Debits processes
· Understanding of HMRC Gift Aid processes and compliance
· Excellent verbal and written communication skills.
· Ability to manage multiple tasks simultaneously.
· A creative, positive, and proactive approach to problem solving.
· Excellent internal stakeholder management skills.
· Proven ability to work to a high standard and with an excellent eye for detail.
· Advanced Excel skills.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £36,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 10th November 2024, with interviews likely to be held week commencing the 18th November 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Tomorrow’s Warriors, a leading charity dedicated to promoting diversity and inclusion in music, is on the lookout for an experienced Bookkeeper. We’re growing, and our part-time Bookkeeper is retiring, so this is now a full-time position. If you can bring the accuracy, efficiency, confidentiality, excellent time-management and a routinely meticulous approach to the accounting function that are critical to success in this role, we want to hear from you!
About the role
The Bookkeeper manages essential financial duties, such as recording financial transactions and allocating income and expenditure to relevant funds, projects and cost centres; processing VAT returns; managing auto-enrolment, etc. The role is central to the business and general administration of the organisation.
The Bookkeeper works with the Finance Manager to ensure the smooth running of the Finance Department in a small but busy head office in Harrow, and has regular contact with the Senior Management Team, and colleagues in all teams across the organisation.
Main Duties and Responsibilities
You will be responsible for completing all aspects of the day-to-day financial administration of the organisation in an accurate and timely manner.
The organisation uses Sage Accounts 50 (Nominal, Sales/Purchase Ledgers, Stock and Charities modules) and Microsoft Office software packages.
Key Responsibilities
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Plan, organise and manage own workload to ensure the organisation’s finance recording and payment processes are achieved in an accurately and timely manner
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Process sales/purchase invoices, payments/receipts and banking
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Recording and monitoring of petty cash
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Reconcile bank/petty cash/credit card/Paypal/stock/fixed assets accounts on a monthly basis
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Manage Debtor and Creditor accounts and ensure that outstanding accounts are settled in a timely manner
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Manage pension scheme auto-enrolment
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Investigate and answer routine queries
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Ensure full and accurate financial records are maintained, and are filed efficiently and effectively at all times
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Ensure that accounting software is properly maintained and kept up to date
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Identify errors and discrepancies and resolve in a timely manner
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Adhere to good accounting principles and guidelines and relevant legislation at all times
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Collate information needed for the preparation and submission of annual statutory accounts and returns for auditors
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Be proactive in suggesting changes to internal procedures where appropriate and be involved in the continuous improvement and development of processes
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Ensure that a proper system of internal accounting controls is maintained
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Undertake any training deemed necessary by the directors or Finance Manager for the successful fulfillment of the role
NB: Payroll is processed and managed externally. Final accounts are prepared externally.
Eligibility to apply: You must be resident in the UK and already have permission by law to work in the UK. Note: we are unable to consider any request to sponsor a work permit application.
Changing the musical landscape of Britain for over 30 years
The client requests no contact from agencies or media sales.
Finance Director
Permanent
Salary: £80,000 - £85,000 per annum, depending on experience, plus benefits
London N1
Full time – 37.5 hours a week
We're a hybrid working employer, meaning you're currently required to come into the office a minimum of 2 days per week, currently Tuesday and either Wednesday or Thursday.
Closing date: 5pm, 14th November 2024
First Interviews: 21st/22nd November 2024
Second interviews: 26th/28th November 2024
This is an exciting opportunity for a highly motivated, dynamic and internationally minded individual to lead the finance function at World Cancer Research Fund International (WCRF Intl).
WCRF Intl is a not-for-profit organisation that leads and unifies a network of cancer prevention charities. These charities are based in Europe, the Americas and Asia, giving us a global voice to inform people about cancer prevention. The finance function, International Financial Services (IFS), is a central service, split across the London and Arlington, VA office and is the hub for supporting the charities in all areas of financial processing and management.
The Finance Director will be responsible for the oversight of all financial aspects of the network charities, including strategic financial planning, managing financial risks, financial reporting, and ensuring sustainable economic health.
The successful candidate will be a highly strategic thinker with a passion for finance, and the drive and commitment to make a positive impact on WCRF Intl’s long-term financial sustainability. They will inspire confidence and motivate others with strong interpersonal skills and effective team leadership aimed at delivering an outstanding service. With exceptional communication skills and the capability to manage multiple priorities and deadlines, they will maintain high levels of integrity and attention to detail in all they do.
Application Details:
If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.
Please note: Your cover letter should highlight how your skills and experience will benefit WCRF and equip you for the role.
Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion.
WCRF is a UK cancer prevention charity. We look at how diet, weight and physical activity affect the risk of developing and surviving cancer.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key Responsibilities
Reporting into the Operations Manager, the Brand Operations Officer is responsible for managing the distribution of products donated by brands to community-led projects. This role plays a key part in developing and coordinating relationships with key logistics and storage partners.
Managing the brand donation logistic process in line with the organisational objectives, resulting in the successful allocation of products to reach areas of most need.
· Respond to and coordinate all brand enquiries
· Accurately allocate, and track all brand donations, ensuring prompt logging by Projects
· Work with the brands to ensure accurate data is provided and meets The Hygiene Bank’s requirements
· Work closely with existing partners to utilise storage and logistics solutions and continue to develop these relationships
· Record KPI’s and analyse the data
· Prepare detailed quarterly reports for the Operations, Finance, Risk and Audit Committee and present the findings to them, when required
· Support the Head of Operations / Operations Manager to deliver the brand strategy including identifying new logistic providers
· Attend all Operation Team meetings and work closely with Partnership Managers to gain a clearer understanding of each Project and their requirements
Skills, Knowledge & Expertise
- Excellent relationship management and stewardship
- Ability to accurately forecast and report
- Entrepreneurial and partnership forming mindset, supporting the Head of Operations/Operations Manager to attract new logistics and storage partners
- Polished communication and people skills to champion, and act as an ambassador for The Hygiene Bank
- Detail-driven, strategic, motivated, and have a forward-leaning approach to business.
- Ability to work independently, multi-task, and prioritise a busy workload.
- Strong written communication skills
- Appropriate IT skills - experience in managing databases and proficient in using MS Excel, Powerpoint and database CRM (ideally Salesforce)
- Experience working with internal stakeholders' teams to help ensure deliverables are met
- Passion for personal and professional development, as well as a proven can-do attitude
Attributes and behaviours:
- Dynamic, passionate and demonstrably committed to improving the lives of people experiencing Hygiene Poverty
- A commitment to quality and attention to detail
- Ability to work on your own initiative
- Strong interpersonal skills and the ability to deal with a diverse range of people. A highly competent and collaborative team worker
- Discretion and the ability to maintain confidentiality
- Willingness to learn new skills
- Ability to work in a growth mindset, changing and flexible organisation
This job description and person specification represents an outline of the major components of the job and is not intended to be exhaustive.
Key Details
· Salary: £26,000 - £29,000 pro rata, part time, 3-4 days (dependent on skills and experience)
· Contract term – 6 months - 12 months
· Location: remote working/homeworking with monthly in-person team days in London.
· Holiday: 28 days (pro-rata) plus public holidays and closure between Christmas and New Year.
· Defined contribution pension scheme: 3% employer contribution, 5% employee contribution.
How to Apply
· Upload an up to date CV outlining your employment history, qualifications and contact details along with a supporting statement (no more than 1 x A4 pages) which i) demonstrates how you meet the criteria outlined in the Person Specification, particularly around logistic management and ii) outlining why you are interested in working for The Hygiene Bank.
The client requests no contact from agencies or media sales.
We are looking for an Interim Head of Financial Planning & Analysis to join RBL on a 6 month Fixed Term basis.
This key role will see you providing high quality financial information and advice to the Executive Board, Finance Committee, Audit and Risk Committee and Board of Trustees of the RBL Group. Managing a team of Finance Business Partners, you will coordinate annual budgeting and forecasting process and support the delivery of in year financial results by business partnering with various Executive Directors and Directors across RBL Group.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to the Director: Group Financial Planning & Analysis, key responsibilities will include:
- Lead a team of Senior Finance Business Partners for RBL (excluding Care Homes), ensuring the delivery of high-quality information and challenge to the Executive Directors, Directors and Budget Holders
- Support the financial input for the preparation and review of the overall RBL Strategy and the preparation of the annual Corporate Plan
- Co-ordinate the annual budget exercise for RBL Group
- Prepare management reporting for the RBL Group and analyse the financial data shown in the management accounts to assist Executive Directors in preparing a comprehensive monthly commentary for their function
- Act as a member of the Finance Management Team, contributing to the development of departmental strategic objectives, customer service standards and a shared team Vision and ethos.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London, Haig House Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
This is a 6 month Fixed Term Contract opportunity with a planned start of late 2024. Applicants should be immediately or short notice available for start.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting new role to work within the Project Management Office (PMO) team; the Project Support Coordinator will support the Project Manager and Subject Matter Experts (SMEs) in delivering a vast range of projects across the business. The role will include the maintaining project and programme documentation including project plans, risk and issue logs and reporting dashboards.
You will be reporting to the Head of PMO.
What you will do:
Project/Programme Support:
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To assist in the production and maintenance of project plans, risk registers, issues logs, lessons learnt reports and other project related documents.
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To support all Programme Boards – including managing agendas and ensuring the actions, issues, risks and decisions are logged appropriately.
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Co-ordinate short-term projects/campaigns with the support of a project manager.
General PMO Support:
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Develop a strong understanding of our project management tool (Smartsheets).
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Fulfil requests from across the organisation to build sheets, forms and reports (using Smartsheets).
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Organise, attend, and participate in supplier meetings where required.
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Providing ad-hoc support to project managers and teams as required.
About you:
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Excellent communication and organisational skills and will involve liaising at all levels internally as well as working externally with external suppliers.
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Strong analytical abilities – proficient in using tools to support delivery of effective processes, identifying the optimum way of implementing a solution.
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An interest in project management.
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Ability to work effectively and collaboratively in a cross-functional environment.
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Organised with good attention to detail.
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Good team player, self-motivated and positive attitude.
Key Skills & Experience:
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At least 1 years’ experience in a project support management role and/or business-related experience with relevant qualifications.
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An understanding of project management and delivery methodologies.
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Ability to cope in a complex and fast-changing environment, and to respond calmly and rationally to changing aspirations in a deadline-driven situation.
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Ability to work to tight deadlines.
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Ability to balance conflicting and changing demands through prioritisation.
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Competency in Microsoft applications including Word, Excel and Outlook.
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Previous experience working with project management software is desirable
What can we offer you?
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24 ½ days annual leave + Bank Holidays
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Free CSSC Membership
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90 minutes of wellbeing time, per week
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Flexible working (remote and office based)
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Excellent company pension schemes available
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Training and Development opportunities
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Access to Employee Assistance Programme
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Cycle to Work Scheme
About us:
We are a not-for-profit membership organisation with over 125,000 members. Our vision is to inspire our members to explore new ways to be active and healthy. Our four organisation values are Passionate, Progressive, Supportive and Social.
CSSC reserves the right to close this vacancy early if we receive sufficient applications for the role, therefore early applications are encouraged.
Schedule:
Office contract with hybrid working days (must be in High Wycombe office Tuesday, Wednesday and Thursday) each week.
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraiser – East Anglia
Brain Tumour Research is looking for a Community Fundraiser to provide support, and to help our donors and supporters fundraise, building connections to ensure a lifetime relationship between the charity and individual.
Position: Community Fundraiser – East Anglia
Location: Home based, Essex, Suffolk and Norfolk
Salary: Circa £28,500 pa
Hours: Full time, 35 hours per week
Benefits: Holiday entitlement, 25 days per annum , excluding UK Public Holidays, access to an Employee Assistance Programme and option to join our healthcare scheme.
About the Role
This is a fantastic opportunity for an individual who wants to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK.
As Community Fundraiser for East Anglia, you will help deliver our strategic plans and objectives, by generating and growing income through community fundraising activities. Our community fundraisers also help raise awareness by engaging people with our work, and recruiting and supporting the fundraising of individuals, challenge event participants, our Fundraising Groups and Charity of the Year partnerships.
About You
If you would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, then we would love to hear from you.
Do you have:
- Experience in community fundraising, donor management and stewardship
- Good communication skills, with the ability to converse sensitively and empathetically
- Excellent time management skills; able to work proactively unsupervised and use own initiative
- Experience working to and meeting targets
- A high level of empathy for our cause
About Brain Tumour Research
Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
We are invested in our employees and are proud to be accredited by Investors in People.
Closing Date: 16th November 2024
First Interviews: Week commencing 18th November 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also have in experience in, or be looking for a career in: Fundraising, Donor Engagement, Community Events Coordinator, Public Relations, Trusts and Foundations, Fundraising Coordinator, Volunteer Coordinator, Fundraising Officer, Fundraising Executive
No agencies please.
This is a new role developed to support the CEO, The COO will be a key member of our leadership team The COO will work closely with the CEO and manage the SMT to ensure the efficient and effective functioning of the charity by playing a pivotal role in overseeing various aspects of our operations, including compliance, safeguarding, operations and team management, finance, human resources, IT, and administrative functions.
Please send a CV and a cover letter explaining how you meet the required experience and your knowledge, skills, and ability (no more than 650 words.)
The client requests no contact from agencies or media sales.
Job Title: Fundraising Officer– UK based
Contract type: Permanent – part time 21 hours per week
Salary: £28,000 FTE
Base: Remote
Reports to: Fundraiser
Do you want to make a difference to the lives of others? Do you want to work with like-minded professionals in a great team?
Rees seeks to support those who have, at some stage in their lives, been in foster care or residential care, including those with custodial experience. The charity understands the importance of having a lifelong support network. Our aim is to help care experienced people thrive in all aspects of their lives at any age. We listen, offer help and guidance and we develop projects that really can make a positive difference.
Rees Foundation delivers learning and development opportunities to public and voluntary sector commissioners, businesses, other agencies, and professionals.
The Fundraising Officer will join the charity during an exciting time as it grows and expands its business development, fundraising and income generation.
This role can be undertaken remotely so we are accepting applications from anywhere in the UK, although you will be required to attend the office in Worcestershire at least monthly.
There will be some UK travel required on occasion so the successful candidate should be willing to travel.
Position Overview
We are seeking a highly motivated and organised individual to join our team as a Fundraising Officer. In this role, you will play a vital part in supporting our fundraising efforts to advance our impact in supporting care experienced people.
The Fundraising Assistant will work closely with the Fundraiser to execute various administrative and operational fundraising activities, manage donor relationships, and contribute to the overall success of our fundraising initiatives.
We’re looking for someone with great people skills, as well as drive, initiative, and determination. You’ll excel in communication, both face-to-face and in writing, with a knack for crafting persuasive funding proposals tailored to various stakeholders. You’ll be diligent with details and accuracy and have a dynamic approach to your work. You will be a natural problem solver, always looking to improve upon current processes to enhance efficiency. You will develop and maintain both internal and external contacts and be able to research and undertake analysis of funding streams, bids, and tenders and support in their collation and submission.
Responsibilities include but may not be limited to:
Prospect Research:
Conduct research on prospective donors, including individuals, corporations, and foundations, to identify new funding opportunities and support donor cultivation efforts.
Communication:
Conduct research and develop compelling fundraising proposals for trusts, foundations, corporations, and individuals. Assist in creating and distributing engaging fundraising materials, including appeal letters, newsletters, and social media content, to captivate donors and promote our fundraising initiatives.
Donor Management:
Assist in maintaining donor records, including contact information, donation history, and communication preferences, using a CRM database.
Donation Processing:
Process donations, issue acknowledgment letters, and ensure accurate recording of donations in the database.
Fundraising Campaign Support:
Assist in the planning, coordination, and execution of fundraising campaigns and events, including mailings, online fundraising initiatives, and donor appreciation events.
Grant Administration:
Assist in the preparation of grant proposals, reports, and other grant-related materials, ensuring compliance with grant requirements and deadlines.
Reporting:
Generate reports on fundraising activities, donor trends, and campaign outcomes to track progress and inform decision-making.
Administrative Support:
Provide administrative support to the Fundraiser, including scheduling meetings, preparing documents, and managing correspondence.
Collaboration:
Collaborate with staff across departments to integrate fundraising efforts with other organizational activities and initiatives.
Strategic:
Work closely with the Fundraiser to develop and implement the charity’s fundraising and income development strategy.
It will be beneficial if you have a working knowledge of the UK charity framework and Fundraising Regulatory requirements.
Joining the Rees Foundation will give you the opportunity to thrive in a diverse and passionate working environment. You will be able to develop your commercial and Foundations/Trust bid writing and fundraising skills to secure vital resources and contribute to the growth and impact of the organisation. If you are passionate about making a positive difference, we invite you to apply for this exciting role.
The client requests no contact from agencies or media sales.
The principal objective of Brandon Centre is to provide a professional, accessible, and flexible service which responds to the psychological, medical, sexual and social needs of young people under 25 years and their families. The services we provide are:
- Mental Health Services including individual Counselling & Psychotherapy for young people, Systemic Integrative Treatment for families using a range of evidence-based therapies and therapeutic work and a variety of innovative outreach projects in community settings
- Clinical Training and Consultancy including healthy living, parent programmes and other group work
The Head of Finance will work with the CEO and Treasurer to take responsibility for the overall financial sustainability of the organisation. They will ensure accurate and timely accounting of the Brandon Centre finances, delivery of actual results in line with budget, timely identification of financial risks and proper financial procedures. Moreover, they will work with the CEO and Senior Leadership Team to develop an overall strategy for the organisation with a corresponding financial plan.
Job description: Head of Operations
Responsible to: Chief Executive Officer (CEO)
Working hours: 30 hours per week, Monday – Friday, 10am – 4pm
Salary:Starting salary £28,080 - £31,200 (FTE £35,100 - £39,000)
Interview date: We expect to hold interviews week beginning 11/11/24
West Cornwall Women's Aid provides vital support to women and children who have faced any form of domestic abuse and/or sexual violence, at any stage of their life. The women we serve are at the heart of our mission, and their voices shape the direction of our services. We are committed to raising awareness about violence against women and girls and to educating our community on the gender-based nature of domestic abuse and sexual violence. As an inclusive organisation, we actively work to dismantle barriers that may prevent women from accessing the support they need. As a proudly feminist organisation, our values guide everything we do.
As the Head of Operations, you will have oversight and management responsibility for all operational aspects of service delivery. You will understand the needs of women who have experienced abuse and will ensure the services are delivered through a trauma-informed lens, including trauma stabilisation and support. You will be committed to anti-oppressive and anti-discriminatory practice and understand the multiple and intersecting forms of oppression that our service users may face.
We welcome applications from all women with appropriate and relevant experience, particularly women from minoritised backgrounds, as they are underrepresented in our team.
Key responsibilities:
- To line manage and supervise operational managers including Refuge Manager, Community Services Manager, Counselling Services Manager and the Volunteer Coordinator
- To participate in the recruitment, induction and training of staff and volunteers.
- To support the emotional welfare of staff and volunteers, with an awareness of vicarious trauma and appropriate interventions
- To support line managers to develop and embed organisation-wide cultural competency
- To lead on quality assurance and case management across the organisation for the delivery of support services
- To work with line managers, supported by the CEO, to annually review services, with an emphasis on accessibility and reaching minoritised women and communities.
- Plan and deliver internal and external training
- To review and monitor organisational strategy achievements alongside the Chief Executive on a quarterly basis
- To organise and chair meetings
- To develop creative ideas and engaging ways to showcase and actively promote WCWAid services and outcomes, including creation of promotional content
- To work with the Development Manager to develop, write and submit proposals, bids, fundraising applications to support operations
- To coordinate, with the support of relevant managers, monthly, quarterly and annual internal and external reporting ensuring that all funder requirements are met
- To liaise with, develop and maintain good working relationships with all appropriate agencies in both the voluntary and statutory sectors at local, regional and national level
- To attend all appropriate multi-agency meetings and forums
- To ensure strong, effective and coordinated working across all service areas within the organisation
- To ensure that services comply with all statutory, legal and contractual requirements with the support of the Services Coordinator
- To ensure all staff work within the policies, procedures and ethos of WCWAid
- Undertake all the duties of Safeguarding Lead including reporting, reviewing cases and learning, ensuring staff are trained and confident to deal with a wide range of safeguarding issues
- To support the development of a communications strategy and plan and ensure this is effectively delivered
- Support line managers to effectively manage and monitor outcomes, quality and performance to enable the highest standard of service delivery
- Reviewing, updating and managing operational risks on the organisational Risk Register
- Responsibility for the organisations Business Continuity Plan including organising the annual walk through and ensuring all key personal have access to current and accurate plan
- To work closely with the relevant operational managers to ensure that all contract compliance requirements are fully met
- To ensure that all service developments and improvements are informed by women’s voices
- To produce and support tendering and grant requirements including bidding and reporting activities
- To deputise for the Chief Executive Officer in her absence
Benefits
· Competitive salary
· Five weeks annual leave (pro rata) per annum, plus bank holidays, increasing with length of service to six weeks
· Recognition day on birthday
· Sick pay leave increasing with length of service
· Staff well-being activities
· Clinical supervision for all support staff
· Access to additional one-to-one external supervision if needed
· Access to employee helpline
· Time off for family emergencies and public duties
· Compassionate leave
· Parental leave
· A qualifying salary sacrifice pension scheme which includes a 3% employer contribution
· Eye test scheme
· Opportunity for career progression and continued learning and development through in-house and external training
Special conditions:
This job description may be reviewed and amended, subject to the needs of clients, the
organisation and funders.
The duties of the role may involve travel on a regular basis. It is a condition of employment that you can exercise satisfactory travel mobility in order to fulfil the obligations of the role.
The duties of this role will require you to occasionally work outside core office hours (during evenings and weekends), and it is a condition of employment that you exercise satisfactory level of flexibility in order to fulfil the objectives of the role.
This post is subject to continuation funding.
WCWAid is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. However, this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
If you're interested in applying, we'd love to hear from you! Please keep in mind that we'll only consider CVs that come with a supporting statement. This statement should explain how you meet the criteria listed in the job description and person specification.
Alternatively, you can apply via our application form. To get a copy of the job description, person specification, and application form, just click 'Apply now'
The client requests no contact from agencies or media sales.
About us
Mind in Tower Hamlets, Newham & Redbridge (Mind THNR) is a local Mind association and community mental health charity. We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.
Our vision is a society where everyone is accepted and included; where there is no stigma or discrimination towards people because of mental health issues; and where our clients' needs and ambitions are supported. We provide an extensive range of support services- including for those in crisis, through our work in Tower Hamlets, Newham and Redbridge.
The Role
We have an exciting opportunity to join us in the brand new role of Governance and Executive Officer.
You will provide proactive and efficient secretariat and administrative support to the Executive and Non-Executive Teams, working closely with the Leadership Team to support the fulfilment of their day-to-day tasks and strategic objectives.
The role includes supporting and organising meetings and reports, and minuting of executive meetings. In addition to general PA and administrative duties, you will provide a cohesive secretariat function to support the smooth and efficient operation of the Mind THNR Board and its sub-committees.
You will work closely with the Leadership Team to set agendas, monitor action logs, and provide a high level of support to the Board. You will share collective responsibility for supporting the delivery of business objectives, through active engagement and collaboration with colleagues at all levels in the organisation
This role is flexible in terms of days and hours, although you need to attend Board meetings in person, once a quarter in the evening and committee meetings, which are also in the evening, but on line, so three evening meetings a quarter. We are based in a beautiful office in Tower Hamlets, with lots of outside space and a café, so ideally you would be present in the office two or three days a week ( if full time).
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. The majority of our staff and trustees have live experienced of mental health.
How to apply
You will need to:
- Submit a comprehensive CV and supporting statement
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
Closing Date: Sunday 3 November
Interview date: 7 November (likely to be in person)
You will also be required to provide proof of your eligibility to work in the UK.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Duke of Edinburgh’s International Award (the Award) is a Non-Formal Education and Learning framework encouraging young people to find their purpose, place and passion in the world.
In more than 120 countries and territories, our globally recognised accreditation is available to all 14 to 24-year-olds, of all backgrounds, locations, cultures and abilities.
Through the programme, each young person becomes part of something special while developing their own interests, universal skills and life aspirations.
The Duke of Edinburgh’s International Award Foundation is the international charity that drives and encourages the Award’s growth, access and impact across the globe. Working in partnership with organisations and governing bodies, we oversee the licensing of Award operators – including schools, youth groups, employers and custodial institutions.
The Monitoring and Evaluation Officer will support the Senior Operations Manager and the Bid Manager to help develop and implement monitoring and reporting processes across the Foundation’s grant-giving activities.
To be successful in the role, you must have excellent knowledge of results-based monitoring and reporting, including experience in sampling techniques and the use of computer software in support of monitoring, reporting and statistical analysis; demonstrate strong organisational and administrative skills, and ideally have experience working with colleagues from different cultural backgrounds. This role will also work closely with colleagues from the Operations, Communications and Development teams to ensure accurate information is delivered to key stakeholders.
Our long term ambition is that every eligible young person aged 14 – 24 will have the opportunity to participate in the Award.
The client requests no contact from agencies or media sales.
Who we are:
LDN London is an award-winning charity with over 60 years’ experience of supporting people with learning disabilities to stay healthy, be safe and live well.
We have a fantastic opportunity for an experienced Head of Family Service to join our Children and Family Services. Working with LDN London means that every day will be different, and you will be part of a team providing support to society’s most vulnerable children and adults.
You will have the privilege to be part of young people’s joys, triumphs, failures, frustrations, sadness and laughter. However, most of all you will be there to provide the right support to make a life worth living and enable access to everything life has to offer, just like for everyone else.
About the role:
The Head of Family Service will lead and manage our Family Service across all locations, providing holistic support to families with children and young adults with special educational needs and disabilities (SEND).
This role involves the delivery of grant and commissioned outcomes, supporting the Assistant Director for Children, Families and Communities and working with the Head of Community Engagement to secure new funding, ensuring services meet the current and future needs of children and young adults and of their families.
The Head of Family Service will build a high-performing team, work with stakeholders, and operate within legislation, policies, budgets, and other parameters to deliver outstanding support.
This role involves ambitious family-centred practice, tailored support plans, and ensuring positive outcomes for families. The Head of Family Service will encourage parent and carer engagement in consultation and participation activities, work effectively with a multidisciplinary team of external professionals, and establish and maintain close operational relationships with schools, family hubs, social care and health services.
We are looking for someone who has a good understanding of Special Education Needs and Disabilities and the challenges to navigate education, health and welfare systems. They need to understand needs of families and be able to work collaboratively to achieve our goals. The ideal candidate will be able to self-motivate and work independently whilst keeping in line with LDN London.
About you:
The ideal candidate will be a well organised person with the ability to deliver successful outcomes. You will be confident networker and relationship builder with excellent interpersonal and communication skills.
You must be able to demonstrate the ability to develop strong relationships with a wide range of stakeholders. As a self-starter, you will be able to use your own initiative, can problem solve and prioritise, with good planning and organisational skills. In addition, you will need a positive, resilient attitude, be able to work under pressure, meet deadlines and be flexible and adaptable.
This is an excellent opportunity for someone who is looking for a new challenge!
Why join us:
We offer continuing opportunities for learning and development together with regular supervisions and support for all our staff. We offer:
· the opportunity to work flexibly
· up to 38 days annual leave (including bank holidays)
· a generous pension scheme
· season ticket loans
· family friendly policies and personal/professional development packages
How to Apply:
To apply please complete the online application form using the link below and submit your up-to-date CV to us.
Note: LDN London is committed to safeguarding and promoting the welfare of children. Background checks and an enhanced DBS will be required. You need to be 18 and over to apply.
Closing date: 5:00pm on 1 November 2024
Please note that we receive a high number of applications. If you have not heard back from us within 2 weeks of the closing date, then you have not been shortlisted for the role.
The client requests no contact from agencies or media sales.
Job title: Digital Communications Officer
Department: Communications & Engagement
Responsible to: Digital Communications Manager
Location: London - hybrid working, with visits to UWCIO at least once per week
Salary: £33,900 gross per annum
Working pattern: Full-time (38.5 hours) - other working arrangements available
Duration of contract: Permanent
Start date: Immediately
Are you our new Digital Communications Officer?
We are looking for a creative social media native who is comfortable not only with presenting UWC to different audiences but also collaborating and supporting our different stakeholders in doing so. You will join the Communications and Engagement Team at the UWC International Office (UWCIO) which consists of six people and report to the Digital Communications Manager.
As a Digital Communications Officer, you will create, develop and deliver content across all UWC International’s social media channels in line with our social media strategy and lead on sourcing or creating the relevant, required reporting to demonstrate engagement and impact. You will also support UWC’s truly global network of volunteers through digital resources, templates and training. In doing so, you will use your digital communications skills for the better, contributing to the success of the movement and supporting young people to access transformational educational opportunities they would otherwise not have dreamt of.
Part of the larger Advancement Team at UWC International, the Communications and Engagement Team provides the UWC movement with strategic leadership, support and advice in the area of internal and external communication, PR, promotion, marketing, crisis communications, alumni and wider community engagement, and partnerships with other organisations. The Team has a coordination and support function for teams across the UWC International Office, as well as other UWC stakeholders globally, such as UWC schools, colleges, national committees and governance bodies. Alongside your business-as-usual tasks, you will support the Digital Communications Manager in coordinating with the advancement and admissions teams at each of the 18 UWC schools to run ad-hoc campaigns and manage external stakeholders and partners.
About us
Changing the world takes passion and dedication
UWC is a global network of schools with a powerful difference. With a shared goal of working towards global peace and sustainability, we bring together young people from around the world to study in one of our eighteen schools on four continents. There, they don’t just learn how to be great at passing exams. They learn how to communicate across cultural boundaries. They develop the skills to be a changemaker. They design and engage in initiatives that transform their lives and the lives of those around them for the better.
Our students go on to become leaders in politics, NGOs, social enterprises, community movements, charities, and business. For life, they remain dedicated to the UWC mission and many of them remain in close contact with us, their school, and their peers, becoming part of a global community of over 60,000 changemakers transforming the lives of others.
About UWC International
The UWC International Office serves as the operational arm of UWC International, a UK-registered and Germany-registered charity, and stands as a pivotal entity within the UWC movement. Positioned in central London and Berlin, it collaborates extensively with stakeholders across the UWC spectrum, actively engages a robust alumni community comprising more than 60,000 members, and fulfils essential functions for UWC International's governance bodies. Our primary duties encompass global fundraising initiatives, comprehensive communications strategies, promotional endeavours, support for the network of over 150 UWC national committees, global strategy development and implementation, and support services to the UWC schools.
What we offer
As part of a commitment to our employees, we offer the following:
- Generous holiday allowance – 28 days per year plus eight public holidays (pro rata for part-time or fixed-term contracts).
- The standard working hours are 38.5 per week. Start and finish times can be agreed between managers and employees. We support flexible working and are happy to discuss different working patterns.
- We offer up to two days per year for volunteering and up to two days per year for study leave.
- We support staff development and provide access to training and a wide range of CharityComms resources through our UWCIO membership.
- We offer a health and well-being support package, which includes income protection, an employee assistance programme, advice and legal support helpline, remote GPs access, medical second opinions, mental health support, physiotherapy, cycle to work and a well-being calendar featuring podcasts and webinars.
- Perks and discounts portal, which provides a range of discounts across shopping, dining, lifestyle, and entertainment. With thousands of offers on hundreds of top retailers.
- Contributory pension scheme, UWC International currently contributes up to 8% of the employee’s gross salary, and the employee must match the percentage of up to 8% of their gross salary. The minimum contribution rate is 4%. This applies to everyone aged 22 and above but under state retirement age, earning at least £10,000 p.a. and classed as working in the UK.
Visa requirements
Anyone who applies to work at UWC International in London or Berlin must have a work visa before starting
employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.
Application Process
Do you want to be part of our team? To apply, please submit your application with an up-to-date copy of your CV along with a cover letter in English (each a maximum of 2 pages).
Your cover letter must:
- Outline your experience, skills and competencies against the Person specification section in the
- attached Job Description.
- Explain why you want to join UWC International
- Provide confirmation of your eligibility to work or reside in the UK
- Provide the name and contact details of two professional / academic referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to interviews. We will not contact your referees without first letting you know.
Please note that CVs received without a cover letter, including the information requested above will not be considered.
Deadline for application: 23.59 (UK time) on Sunday, 10 November 2024
(Applications will be reviewed on a rolling basis. If you are interested, please submit your application as soon as possible)
Interview and assessment dates:
- First round of interviews and assessment on Friday, 15 November (Remote via Zoom)
- Second round of remote interviews will be scheduled for the following week.
For further information on this opportunity, please see the detailed job description attached.
Safeguarding children and adults
UWC International holds strict child and vulnerable adults safeguarding principles and has a zero-tolerance policy for conducts of sexual harassment, exploitation and abuse in the workplace and other places where the organisation’s activities are rendered. In the process of recruitment, selection and appointment,UWC International implements a range of procedures and actions including Criminal Background Checks / International vetting / Certificate of good conduct to ensure children and vulnerable adults are safeguarded and abuse is prevented.
We expect all applicants and staff to share this commitment and to undergo appropriate checks, including a Basic Disclosure and Barring Service (DBS) check.
Staff will take an active role in ensuring that we are meeting our safeguarding obligations through attending regular training and following the principles learned at all times.
Diversity Statement
UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.
At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.
We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.
We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.
The client requests no contact from agencies or media sales.