Business Administrator Jobs

We are looking for a Financial Controller to join the National Theatre Finance Team.

The Financial Controller has responsibility for ensuring the National Theatre, and its subsidiaries’ statutory accounting processes, controls and records are managed in accordance with professional standards while being responsive to the needs of the Theatre.  The post holder will seek to develop systems to ensure that the Finance Department provide an efficient and secure service to internal and external users.

The successful candidate will have the following: 

• A professional chartered accountancy qualification (ACCA, ACA, CIMA or equivalent) and proven post qualification experience.

• Good working knowledge and experience of financial reporting and preparation of statutory accounts, including dealing with multi-currency ledgers.

• Good working knowledge of taxation issues (particularly Corporation Tax, Income Tax, NI, and VAT) and the ability to broaden that knowledge as required.

• A good working knowledge and recent experience of the use of information technology in financial management and the ability to apply that experience to develop and improve the finance systems at the National Theatre.

• Proven experience of leading, managing and developing staff

If that sounds like you, this may be the role for you!

Working with us will give you...

• Complimentary staff tickets for shows and backstage tours, subject to availability and policy

• 25 days annual leave increasing up to 32 with length of service (plus bank holidays)

• Training and Development Programme via e-learning platform, and specialist in-person training relating to role

• Hybrid and flexible working, subject to agreement and policy

• Access to interest-free season ticket loan and cycle scheme partnership

• Generous sick pay

• Family-friendly employer – we are a member of Parents and Carers in the Performing Arts (PiPA)

• Pension schemes with Legal & General and NEST

• Sabbatical option, subject to agreement and policy

• On-site staff canteen and social facilities

• On-site Occupational Health support

• In-House Mental Health and Wellbeing Advisors providing workplace counselling and support

• Wellbeing programme of events including mental health awareness, financial wellbeing, skills sharing and opportunities to get active

• Exclusive staff talks to hear more about NT productions, past and present, from some of the world’s leading practitioners

• Discounted access to NT at Home

• Volunteer Leave – paid day a year to volunteer for your chosen charity

• Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to gyms, on and around the South Bank)

• Access to retailer discounted gift cards and a cash-back-on-spending card

Please note

The closing date for the receipt of a completed application is Sunday 5th January 2025 at 12pm

We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.

People Department 2024

Role Overview:

The Women’s Service Programmes Co-Ordinator will play a key role in delivering high-quality 1:1 and group social mobility programmes aligned with Baytree’s mission to support women in education and social inclusion. Working collaboratively with the Social Mobility and Education Teams, you will ensure the smooth delivery of Baytree’s services across key areas like Education, Employment, Family, Finance, and Well-Being. This role involves recruitment, participant engagement, programme administration, and supporting monitoring and evaluation to ensure programmes meet quality standards.

Key Responsibilities:

Please review full job description and person specification attached for all details. 

Recruitment and Onboarding

• Create materials to promote Women’s Service programmes and manage programme marketing.
• Manage inbound referrals and conduct initial calls to understand participants’ needs and goals.
• Maintain waiting lists and manage onboarding data in line with confidentiality policies.

Participant Relationships

• Act as the first point of contact for participants, ensuring effective communication on programme details such as timetabling and attendance.
• Provide clear and concise information about Baytree’s services and support participants in accessing appropriate programmes.

Programme Timetabling & Administration

• Develop termly timetables in collaboration with the team based on participant needs and feedback.
• Accurately enter participant and programme data into relevant systems and manage programme registers.
• Contribute to monitoring and evaluation by gathering feedback and reporting on outcomes.

General Support

• Work collaboratively with the Women’s Service team on programme development, materials, and readiness for external reviews.
• Attend team meetings, one-to-ones, and contribute to Baytree’s continuous improvement efforts.

Standards and Quality

• Ensure implementation of best practice to safeguard children, young people, and vulnerable adults.
• Adhere to Baytree’s Equality, Diversity & Inclusion policies, Health & Safety guidelines, and other internal procedures.
• Maintain confidentiality, professionalism, and demonstrate Baytree’s core values: Love & Respect, Person-Centred, Safe & Welcoming, Professional & Trustworthy, and Collaborative & Positive.

Person Specification:

Experience

• Customer-facing experience (Essential)
• Experience in marketing/promoting programmes (Desirable)
• Strong relationship-building and community engagement experience (Essential)
• Experience working in the voluntary/community sector or education settings (Desirable)
• Proficiency in Microsoft Office & Canva or similar design tools (Essential)
• Data entry and information management experience (Essential)
• Experience working with minority or marginalised groups (Essential)

Skills & Knowledge

• Understanding of barriers facing migrant and low-income women (Essential)
• Strong organisational skills and ability to prioritise workload (Essential)
• Excellent communication (written & verbal) and interpersonal skills (Essential)
• Non-judgemental, patient, and empathetic approach (Essential)
• Ability to maintain confidentiality and data security (Essential)

Competencies/Behaviours

• Understanding of organisational objectives and priorities (Essential)
• Ability to make effective decisions and support continuous improvement (Essential)
• Strong team player, capable of building effective internal and external partnerships (Essential)
• Commitment to delivering a high-quality service and meeting deadlines (Essential)

About Us 

Hibiscus Initiatives is a passionate, women’s organisation, delivering high impact advocacy and advice services for more than 35 years to those at the intersection of the Criminal Justice and Immigration systems. As an organisation, we have distinct expertise in working with Black and minoritised women in prison, in the community and in immigration removals centres.

Our holistic and trauma informed approach makes a real and lasting impact on women's lives. We aim to make a difference within the criminal justice and immigration systems too by working with women and amplifying their own voices, so their experience is recognised by those making policy decisions

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence.

Hibiscus adopts anti-racist; anti-oppression, and feminist principles and believes in the importance of nurturing a diverse team who can embody these principles.

We are committed to the wellbeing and development of our staff. We provide regular training and other learning opportunities and offer wellbeing classes and activities, clinical supervision, an Employee Assistance Program and other benefits to support staff wellbeing.

This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.

About the Role

We are now recruiting for an experienced Director of Operations to play a crucial role in guiding our driven and committed team as we shift our culture and infrastructure, upholding our vision, mission, principles, and values.

The post holder will work with colleagues to develop, implement and review Hibiscus’s strategy and plans, particularly as they impact our operating and finance models. They will be responsible for developing and monitoring the annual business plan, reporting progress and providing reliable structural, financial and people management. They will support the CEO in building and instilling a sense of unity and purpose into the work of the organisation, and represent the operational work to the Board. They will be responsible for the efficient running of operations and central functions, conducting risk assessments, monitoring performance and reviewing procedures, with a particular focus on overseeing the effective financial management of the organisation.

The successful candidate will be responsible for financial planning and producing financial budgets for the organisation, alongside monitoring projects from start to finish, preparing costings for funding applications, agreeing contracts and grant terms, monitoring deliverables and co-ordinating timely reporting. They will oversee the production of quarterly management accounts and yearly finance audits, and communicate the financial landscape of the organisation to the Senior Leadership Team (SLT) and Board. The Director of Operations will play a key role in risk and compliance, with a focus on data, safeguarding, policies and procedures, and legal and statutory requirements. They will work to increase the effectiveness of our operations, whilst supporting and contributing to the fundraising efforts of the organisation. A key element of the role will be to work to integrate our workplace culture into HR processes and procedures, modelling a fair and open management approach that ensures trusted relationships are embedded throughout the organisation.

[Please note: Successful candidates will need to have been resident in the UK for a minimum of 3 years to ensure the clearance process is authorised.]

Salary
£60,000 – £65,000* per annum

*Salary negotiable up to the mid-point of the band, depending on experience

Team
Operations

Duration
Permanent 

Hours
Full-time (35 hours per week)

Location
Hibiscus’ main office in Islington, London, for between two and three days a week. Flexible working arrangements available for the remaining days.

Reporting to
CEO

About you

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence.

The successful candidate will have significant experience of strategic financial planning and managing organisational finances. The candidate will have a clear commitment to Hibiscus’ vision, mission and values, and a strong commitment to anti-racism. They will have a willingness to deepen their understanding of our work and show a commitment to personal growth.

The successful candidate will be able to demonstrate a strong understanding of safeguarding, health and safety, data protection, Charity Commission and Companies House requirements, alongside other major compliance areas. They will have highly effective communication and presentation skills, and will be confident liaising with Hibiscus’ teams, the board and a wide range of contractors and partners. This will include demonstrable skills around change management and a strong understanding of risk management. Experience of writing and contributing to fundraising bids is desirable, as is prior experience of the charity sector.

The successful candidate will demonstrate a commitment to Hibiscus's ethos aims and objectives, including having an intersectional and anti-racist approach to the work and a comprehensive understanding of one of more of Hibiscus’ key work areas.

Home-Start Glasgow North and North Lanarkshire is a local family support charity that works alongside families with babies and young children. Supported by volunteers, we are embedded in our local communities and provide a range of services which support families struggling with the challenges of everyday life.

We are seeking a passionate, creative and experienced Fundraising Manager to join our dynamic team. This newly created role will be crucial in developing and implementing fundraising strategies to support our mission and ensure the financial sustainability of the charity.

As the Fundraising Manager, you will play a pivotal role in securing major funding from trusts, foundations, statutory sources and corporate partners to support the vital work of the charity. You will be responsible for managing and growing our portfolio of funders, ensuring excellent stewardship, and identifying new funding opportunities. You will be part of a small fundraising team which includes a Community Engagement and Fundraising Officer who you will manage.

What we are looking for:

• At least 3 years’ experience in charity fundraising securing major funding.

• Experience of corporate fundraising and securing business funding.

• Excellent written skills for developing successful proposals and grant applications.

• Strong interpersonal skills with the ability to quickly build and sustain relationships.

• Experience of managing donor relationships and developing new partnerships.

• Proven track record of budget management

What we offer:

• 25 days holiday per year (plus 12 days public holiday) pro rata.

• 8% employer contribution to a workplace pension scheme.

• Flexible working hours with the ability to work between home and the office. (Based in Netherton, near Anniesland).

• A positive, supportive environment and learning opportunities.

• The chance to be part of a great team.

External Engagement and Global

This new full-time post is immediately available on a permanent basis.

This role offers the opportunity for hybrid working – some time on campus and some from home.

We welcome applications from candidates interested in working part-time hours or job-sharing arrangements.

The role

We are looking for a talented individual to join the Alumni and Supporter Engagement Team within the Global Advancement office (part of the External Engagement and Global Division).

The Alumni Events Officer will be responsible for primary coordination and delivery of UK-based cultivation, networking and other events for alumni, donors and other selected constituents.  The Events Officer will create a calendar of events for the coming academic year, in consultation with their line manager.  They will ensure the smooth delivery of events from conception to delivery and follow up, working with caterers, venue managers, and other university staff as required.

You will ensure that membership of the University is a membership for life and that the University continues to create opportunities to engage with our global alumni community and to encourage their involvement in University life.

We are seeking enthusiastic, hardworking individuals, who enjoy event and project management, marketing, communications, and working with stakeholders. Ability to work well as part of a team is essential, as is a positive ‘can do’ attitude.

Please ensure you read the Job Description and Person Specification for full details of this role.

The University of Exeter

We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024).  We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.

Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world’s most influential researchers, seeking to answer some of the most fundamental issues facing humankind today.  More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework).

We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City

Our Equality, Diversity and Inclusion Commitment

We are committed to ensuring reasonable adjustments are available for interviews and workplaces.

Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. 

With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.

We are proud signatories of the Armed Forces Covenant and welcome applications from service people.

Benefits

We offer some fantastic benefits including:

• 41 days leave per year
• options for flexible working
• numerous discounts at leading retailers
• onsite gyms on all of our campus’ and a cycle to work scheme
• sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to 6 weeks full pay) and a Fertility Treatment Policy
• stunning campus environments in Exeter and Cornwall, in the beautiful South West of England

Job Title: Research Coordinator

Service: Coram Impact & Evaluation Team

Reporting to: Research Manager

Salary range: £28,000 - £30,000 (or pro rata)

Work pattern: Full time or 0.8 FTE (for flexible working, including term time working)

Location: Flexible, with an expectation of working at Coram’s campus in London on average at least twice a week and at home the rest of the time.

Contract type: Fixed Term until April 2026 with possibility of the role becoming permanent. Start date: As soon as possible.

About the role

We are looking for someone with project coordination experience to join our growing Impact and Evaluation team as a Research Coordinator to develop and enhance the support function of the research team so that our research can help improve support for vulnerable children and young people, and ultimately make a positive difference in their lives.

This is not a research role but one focused on coordination and administration and would suit someone who is highly organised with extensive project co-ordination and administrative experience, preferably in a research environment. The Research Coordinator will be embedded in diverse range of projects, with exposure to a wealth of methodologies and approaches in research.

The successful candidate will provide wrap around support to the team and our portfolio of research projects by helping to manage their administration, including capacity planning and project allocation as well as organising research processes such as interviews, liaison with funders etc. They will also support financial administration and when needed bid applications, contracting and research dissemination. In addition they will work with our Research Ethics Committee and supporting the team’s work on ensuring equity, diversity and inclusion is at the forefront of our work. They will need to be flexible, pro-active, well-organised and willing to learn.

Working at Coram

As a valued member of Coram you will be entitled to a wide range of employee benefits including but not limited to:

• 25 days annual leave plus additional paid leave between Christmas and New Year’s Day.

• Enhanced maternity, paternity, shared parental, and adoption pay
• 35 hours per week with flexible working around the core hours 9.30am-4.30pm

• Staff are signed up to one of two pension schemes.
• Opportunity to join our various staff networks including our EDI forum.

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career including five days of Continuous Professional Development per year with a dedicated budget for external training.

About the application process

Coram is an equal opportunities employer and we believe diversity is a strength. Our aim is to make sure that Coram truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission. We know that the more perspectives, voices, and experiences we can bring to this work, the better. Therefore we are very committed to encouraging candidates from all sections of the community. This includes those from global majority groups, those that identify as LGBQT+, those with disabilities, and those with neuro-diversity. If applicants feel comfortable, we would encourage them to draw on lived experience in their personal statement as part of their application.

We will make any reasonable adjustments at the interview stage for applicants invited to interview to support them in the process.

Given Coram’s history with children’s social care, including adoption and fostering in England, we will provide a guaranteed interview for those that meet the essential criteria and tell us in their application that they are care experienced. Being care experienced means you will have spent time living with foster carers under local authority care, in residential care (e.g. a children’s home), looked after at home under a supervision order, or in kinship care with relatives or friends, either officially (e.g. a special guardianship order) or informally without local authority support.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Wednesday 22nd January 2025

We reserve the right to close this post if we receive a high quality number of candidates.

Interview date: Week commencing 3rd February 2025

Registered Charity No. 312278.

RIVET is a new social enterprise bringing together brands, influencers, and NGOs to fund and amplify youth-led social change. With 100+ years of experience elevating young changemakers, RIVET’s founders have seen firsthand that young people don’t lack talent or imagination; they lack access to resources.

In response, we have created the world’s first micro-finance platform focused on young social innovators, funded by youth themselves. This engine will transform young people’s everyday purchases into philanthropic power for their generation’s ideas to change the world. Created by, for, and with young people, RIVET represents the largest investment in youth-led social change. Ever.

As RIVET’s inaugural Director of Donor Engagement, you will help build and then lead the stewardship implementation for our 70+ major donors who serve on our Leadership Council, Youth Impact Council, and Youth Impact Fund, providing them with a meaningful experience that reflects our shared values and desired impact. RIVET’s operating budget is $2.5M, with most of that currently coming from philanthropic support. Our four-year sustainable business model strategy reflects an increasing reliance on brand revenue. The Director of Donor Engagement plays a critical role in helping us secure the capacity building funds needed to help the RIVET rocket get into orbit in the meantime. Your success is largely defined by donors renewing and deepening their support, and increasingly serving as an engine for RIVET’s expanded global impact. 

Management Development Advisor - Permanent x 2

Full Time - Hybrid Working

Closing Date:12th January 2025

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,420 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

The Management Development Advisor will be delivering and implementing innovative training programmes for our employee managers in line with our HEART values. The role will be expected to positively impact and interface with all parts of our organisation and we are looking for someone who is passionate about developing managers and able to practically lead on delivering on our training commitments with the colleagues from across People and Culture and Community Engagement Network. They will be experienced within the field of Management Development and can confidently deliver management training, development and upskilling which builds our inclusive culture. 

About You

To be successful in this role, you need to be educated to GCSE level or equivalent (Grade C / 4) including Maths & English, minimum 5, Learning & Development / CIPD / Training / Teaching or similar relevant qualification, experience in Researching, creating, designing and delivering management development programmes and training  solutions including virtual and blended methods, Skilled and knowledgeable in the development of leaders and managers, learning and organisational development models, continual improvement approaches, methodologies and ability to deliver creative and engaging Management Development events through excellent training and facilitation skills.

About the Role

• Deliver in-house training, development and upskilling programmes which are aligned to meet organisational and individual needs, including induction, people policy, management development, bespoke development programmes for teams, personal skills and other training activities. You’ll take a blended learning approach, tailoring to different learning needs and styles for staff and managers.
• Collaborate with the People and Culture Leadership team to influence and surface organisational matters, to support the delivery of the People Plan, actively working with the Management Development Lead in the development of manager and colleague training and development initiatives ad upskilling to respond to management development improvements
• Train, Guide, coach and advise people managers on good people-practise during change and transition, including coaching, facilitation, mentoring, mediation, to support psychological safety, belonging and retention.
• Support and guide managers on managing their people, through the whole employee lifecycle taking a people centric approach. 

Please see the job description for more detail (this can be viewed on our website or once you click apply)

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

We are looking for a talented Communications Assistant with organisational, people and coordination skills to thrive in a medical charity focusing on supporting doctors to deliver medical imaging and cancer services!

The Communications Assistant is an integral role, supporting the Director and teams to successfully deliver on ambitious objectives. We’re looking for a detailed and efficient self-starter who can turn their hand to database management, diary management, sending out press releases and offering support to the Communications Director, the RCR’s President and also the Chief Executive. 

As Communications Assistant you will be able to manage a varied workload in this multi-faceted role, whilst also being able to learn huge amounts about communications, digital and public affairs. You will have demonstratable knowledge, interest, or experience of working within a Communications team, and have strong communication skills, with an understanding of how to effectively support senior executives. 

What you’ll do

• Update the communications planner and other organisational tools
• Assist with draft press releases – seeking amends and securing sign off
• Draft and/or copy edit basic copy for relevant RCR communications as directed.
• Support an asset management system, ensuring that we have permissions for case studies, photographs and other assets
• Send out emails on request
• Produce powerpoint presentations and other assets as required
• Undertake other general administration for the directorate including processing invoices, bookings and arranging meetings, etc.
• Provide support to the President, particularly around the Annual Dinner and Annual Drinks Reception, managing the invite list, sending out invitations and co-ordinating the event
• Provide some light support to the Executive Director, Communications by processing expenses, organising meetings, making travel/accommodation arrangements

What you’ll need

• Demonstrated knowledge, experience or interest of working within a Communications team
• Ability to manage databases, organise meetings effectively and support administratively
• Ability to multi task in a multi-faceted role
• An understanding of how to support senior executives effectively
• Good writing and communication skills
• Great attention to detail
• Flexible and self-motivated 
• Able to manage a varied workload 

Please find out more about the role and instructions on how to apply from the candidate pack.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Responsible to : Chief Executive Officer (CEO)

Responsible for : Client facing teams including domestic and sexual abuse support workers, helpline, counselling, safe accommodation and children’s teams. (Direct Reports: 6)

This post is open to women only  under the Equality Act 2010 pursuant to Schedule 9, Part 1.  We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability.

About Pathway Project

We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire. We offer a range of support services and run two refuges in confidential locations. We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear. Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year. We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice. We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and care to all who need us. We believe in working as a cohesive team and are service user led. Our helpline is access to all and is open 24 hours a day, 365 days a year.

Why work for us?

Pathway Project is an inspiring  place to be, we are a charity with big ambitions and huge energy. We are currently evolving a bold new strategy and a passion  for excellence in service delivery. Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans. It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority  or under-represented groups.

We offer the following benefits:

• 25 days paid leave plus statutory holidays (pro rata)
• A competitive pension scheme
• Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families

We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.

JOB SUMMARY

Taking overall responsibility for the delivery of a compliant and effective operation, she will provide direct line management for the Pathway Project domestic and sexual violence support, outreach and helpline teams. She will be responsible for the delivery of high quality support within the safe accommodation sites and excellent quality of service within Pathway Projects counselling provision. She will have a focus on excellence and understand the drive for continual improvement and increased performance. She will collaborate with colleagues to drive the development and maintenance of networking and fundraising links within the local community. She will support the CEO in her leadership and development of the organisation. She will be expected to demonstrate the Charity’s values by working positively as part of a team, delivering vital high-quality services to service users, and creating a working culture where all are valued and encouraged.

DUTIES OF POST

1. STRATEGY, PLANNING AND CONTROL

a. To contribute to the setting of long-term Objectives, along with the CEO & Board.

b. To implement and deliver the strategic plan for the operation, adhering to regulatory and financial controls.

c. To ensure the Charity is operated to best practice standards, adhering to regulatory and financial controls. Highlighting to the CEO risk which could cause harm to the ongoing operation of the Charity.

d. Ensure Pathway Project remains responsive to the needs of its service users, staff and trustees and can demonstrate the value of the services provided and the impact of its work.

e. Be an expert on matters relating to Domestic Abuse, and best practice in supporting end users.

2. FINANCIAL MANAGEMENT

a. To be accountable for the delivery of the operation, within defined financial criteria, including business plan & cash flow targets.

b. Support the CEO in providing oversight on the wider financial performance of the Charity.

c. To understand the income generation strategy and collaborate to develop it as required.

d. To support the CEO in the sourcing of funding opportunities and complete any required applications and any required data returns as per funding guidelines.

3. GOVERNANCE

a. To work with the CEO to lead and manage the Charity in accordance with the articles of association and in line with the obligations of the Charity Commission.

b. To support in the development of a best practice operating infrastructure, to allow the Trustee Board to fulfil its statutory responsibilities and exercise effective control.

c. To maintain up to date policies and procedures.

d. To provide support and guidance to the CEO in all aspects of the running of the charity.

e. To ensure accurate record keeping and data security

4. LEADERSHIP

a. To provide role model leadership to the Pathway Project, embodying the charity’s values and behaviours.

b. To ensure robust recruitment and training processes are in place.

c. To provide continuous development to, and performance management of the team, ensuring the highest standards are delivered.

d. To monitor and manage the quality of service delivery.

e. To work with the team, CEO and Board to provide a safe, and motivating work environment.

f. To provide line management to all staff who deliver client facing services including domestic and sexual abuse teams, safe accommodation team, counselling team and children’s services.

g. To recommend improvements in the management structure of the teams, including consideration of the overall delivery to budget.

h. To ensure all HR records and practices are maintained, utilising the support of external HR resource where required.

i. To ensure monthly supervisions are completed including assessment of case management on OnTrack.

j. To work with Head of enabling services to ensure volunteer contribution to the client based services is maximised.

5. COMMUNITY ENGAGEMENT

a. To support Pathway Project in the maintenance and development of community links and fundraising opportunities.

b. To link into the Head of enabling services around income generation and the development of a Community Fundraising Group supported by volunteers.

c. To support Pathway Project CEO, managers and Community Engagement Worker with driving Pathway Projects social media agenda in order to build community support.

d. To be Pathway Projects front facing liaison for community fundraising and support.

e. To attend meetings, as and when appropriate. including out of normal office hours if necessary

6. GENERAL MANAGEMENT AND ADMINISTRATION

a. To arrange outreach team/staff meetings which positively support the team.

b. To attend management meetings, and where required, Board or Sub Board meetings.

c. To take part in the equitable recruitment of new staff, to deploy existing staff effectively and to motivate and manage the activity of staff ensuring that they effectively contribute to the achievements of Pathway goals and to their own personal development .

d. To participate in the on-call management rota for accommodation support when covering for staff absence or sickness.

e. To help support the continued use and development of OnTrack case management and database system throughout Pathway Project.

f. To ensure the Pathway maintains strong links with local agencies and helps support the domestic abuse agenda through sharing of data and attendance at meetings.

g. To deputise for the CEO where required, alongside other management.

h. To lead on operational projects for the organisation as the main point of contact and oversee work that needs completing, e.g. maintenance of building, service contracts alongside the Finance Manager.

7. OTHER DUTIES

a. To participate and contribute as a senior member of staff towards the development of the Pathway Project.

b. To attend and participate in all relevant meetings, including feeding back to management and trustee meetings and the AGM.

c. To represent Pathway Project and the work it does with external agencies, including written reports and presentations.

d. Carrying out any other task that may be required from time to time in the interests of the effective administration and development of the project, including participating in training and delivering presentations.

e. Ensure that all responsibilities are undertaken in an effective, ethical, and appropriate manner, meeting the standards of Pathway Project.

f. Maintain effective networks with all principal supporters and stakeholders. To actively seek opportunities to expand and promote the role of Pathway within the local community.

g. Undertake any other duties that may reasonably be required from time to time.

Person Specification

Essential

• Demonstrable experience of working in the domestic abuse charity sector and expert knowledge of the domestic abuse sector 
• Experience in managing teams at a high level with strong team building and leadership skills 
• An understanding of compliance and continual service improvement to ensure quality assurance and service improvements 
• Experience of or a good understanding of Funders, reporting structures and the expectations placed on charities by funders 
• Excellent written skills, with experience of writing reports, guidance or briefings specifically for Trustees or Director boards. 
• Excellent administrative, organisational and time management skills, with demonstrable experience working in a fast-paced environment with competing deadlines. 
• Experience of working in an environment with confidential data 
• The ability to lead teams to demonstrate excellent customer service delivery for all stakeholders, clients and partners. 
• Understanding and experience of partnership working in a multi-agency, multi-disciplinary setting. 
• Ability to use your initiative and judgment in dealing with colleagues, partner agencies or trustees without direct supervision 
• An understanding that in small charities we often “roll up our sleeves” and support other areas to reach a team objective.
• An understanding of and a commitment to equal opportunities in employment and in-service delivery. 

ROLE PURPOSE

The Trusts, Foundation and Corporate Partnerships Manager will play a critical role in maximising income for St George’s Hospital Charity through the development and management of relationships with trusts, foundations, and corporate partners. This position requires a can-do, proactive attitude in securing unrestricted and restricted philanthropic support for key projects, particularly our Time For a Change fundraising appeal that aims to raise £5m to transform our children’s wards at St George’s Hospital.

You will be responsible for growing restricted and unrestricted income through the development of strategic, long-term partnerships with Trusts and Foundations and Corporate Partners that provide a sustainable source of income. Working closely with Head of High Value and Director of Fundraising and Communications the postholder will be instrumental in developing a strong and realistic pipeline prospects and securing regular five-six figure gifts. You will maintain £1.2m income/year with ambitions to grow this income to £1.7m/year from Trusts and Foundations and Corporate Partnerships over the next 5 years and by 29/30. The ideal candidate will be proactive and solutions focussed. They will have a proven track record of philanthropy including relationship management, proposal writing, budget development and collaboration with internal teams to communicate impactful fundraising appeal

MAIN DUTIES & RESPONSIBILITIES

Fundraising Responsibilities

• Develop a strong and realistic pipeline of Trusts and Foundations and Corporate Partnerships that align with our strategic objectives and fundraising appeals.

• Be proactive and ambitious supporting the growth of our income across Trusts, Foundations and Corporate Partnerships from £1.2m/year to £1.7m/year over 5 years.

• Develop and manage a robust income portfolio, researching prospects, making approaches, building relationships and submitting compelling proposals and application to Trusts and Foundations and Corporates.

• Build project budgets from scratch.

• Create tailored stewardship opportunities for funders which effectively communicate the difference their support has made. To include face-to-face meetings, hospital visits, written reports/digests and attendance at relevant events to strengthen relationships and enhance donor engagement

• Provide regular progress reports to the Head of High Value and Director of Fundraising and Communications, highlighting milestones, KPIs, and potential risks to income generation.

Corporate Partnerships Management

• Contribute to and implement the strategy for securing new corporate partnerships while maintaining and enhancing relationships with existing partners to ensure ongoing support.

• Develop creative and impactful partnership pitches and proposals to attract new corporate sponsors.

• Oversee account management plans for existing corporate partners, programming stewardship events, ensuring that reporting is undertaken, engagement is sustained and opportunities for growth are identified and acted upon.

• Work closely with senior volunteers and stakeholders to develop new business leads and maximise partnership potential.

• Collaborate with the Community & Events Manager to leverage corporate opportunities, turning local engagements into larger partnerships.

Trusts and Foundations Management

• Build and maintain income from Trusts and Foundations using prospecting tools and desk-based research.

• Be proactive in approaches to Trusts and Foundations via phone and/or emails

• Develop creative and compelling approaches and applications that are tailored to charitable objectives of funders.

• Build project budgets and fundraising pipelines in line with funders requirements.

• Maintain and manage a calendar of activity for Trusts and Foundations to ensure we deliver an excellent level of stewardship including six-monthly updates and bespoke visits.

Research and Pipeline Management

• Conduct thorough research to identify and qualify potential funders across trusts, foundations, and corporate sectors, maintaining a dynamic philanthropy pipeline.

• Monitor and manage progress through the pipeline, ensuring that prospects are appropriately cultivated and that targets for each stage of the portfolio are met.

• Ensure compliance with fundraising regulations and data protection laws throughout the prospect research and relationship management processes.

General Duties

• Maintain accurate records of stakeholder communications in our Raiser’s Edge database and activities in line with data protection obligations and best practices.

• Work with Finance to reconcile income.

• Participate actively in team meetings and contribute to the overall objectives of the fundraising department.

• Working with the Head of High Value ensure our offer to partners is accurately reflected on our SGHC – Role Profile Page 3 of 3 website. This may include updating webpages.

• Supporting fundraising events.

• As and when required, provide front desk coverage, welcoming visitors and donors at the Welcome Office and serving as a friendly and helpful representative of the organisation.

• Engage in continuous professional development and participate in regular performance reviews. This is not an exhaustive list of tasks.

Duties may vary depending on Charity’s needs. Interviews will take place on Monday 13 January and be help in person

We’re looking for a Fundraising Officer to support the development of business opportunities to generate income for the charity, ensuring development opportunities are effectively maximised principally from statutory (commissioned funding), trusts and foundations.

You will have proven experience of fundraising to generate income from trust and foundation fundraising, statutory commissioning bodies such as bid and tendering, corporate and other donors.

Key responsibilities include

To regularly research, monitor, and identify funding opportunities at a local, regional and national level with corporate and public sector funders, for the developments of existing programmes or new programmes.

To be responsible for securing regular income by submitting regular targeted funding applications as directed by Head of Service/CEO.

To apply, please download the application form from our linked website. Please return your application and monitoring form (to the email address specified on our website) by Monday 20 January 2025.

Sussex Emmaus is a charity dedicated to making a difference in the lives of those who have previously experienced homelessness. We provide accommodation for up to 58 people (known as Companions), helping them out of homelessness and providing them with a place to feel safe and secure whilst supporting them to develop and thrive.

We have a fantastic opportunity for a passionate and dynamic Retail Operations Manager to motivate our team of Companions and volunteers. Working in conjunction with the Business Manager and other Retail Managers you will have the passion and leadership skills to motivate people in compliance with our Emmaus ethos, mission, strategic aims, organisational objectives and policies. Working alongside and instructing Emmaus Companions and volunteers sourcing, researching, pricing and merchandising stock, you will ensure the optimum selling price for each donation. It's hard work but no two days are the same, and you'll find it rewarding helping others to thrive. So, if you can communicate confidently at all levels, with a desire to support the development of people with a variety of needs, and have a positive, motivational attitude, we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do.

Job Dimensions
Line manager to the Van Team
·To lead, supervise and work alongside Companions who are allocated to the retail team for the Superstore building and warehouse during the business operating hours
·To lead, supervise and work alongside volunteers who are allocated to the retail team during business operating hours

Accountabilities
- People
- Retail Operation
- Stock Management
- Safety, Health & Environment
- Recycling/Reuse and Waste Management
- Other Duties & Special Requirements

Person Specification
Essential Skills
- Ability to inspire and motivate people to achieve their full potential
- Ability to recommend and implement ideas to increase income and upskill Companions
- Competent IT user including Microsoft Office Packages, internet and email
- Effective verbal and written communication
- Effective listening
- Ability to remain calm under extreme pressure
- A positive customer services attitude
- Able to supervise Companions and volunteers
- Able to work as a team member and team leader; Participative management style; ability to enable and empower rather than direct; Leadership skills of a high order
- Ability to relate to and work with a variety people
- Ability to prioritise workload, balancing competing demands
- Effective administration, organization and time management
- Ability to delegate
- Competent use of social media including Facebook, Instagram, TikTok, Pinterest
- Strong analytical and problem solving skills
- Excellent written and verbal communication
- Conflict resolution

Essential Experience
· Retail experience
· Experience in Managing a team of 20 or more
· Ability to manage conflict within the work place
· Team building, coaching, supervision
· Customer service
· Line management
· Cash/till system management
· Experience of complying with Health & Safety regulations

For more details on accountabilities, desirable skills and experience, and how to apply, please download an application pack from our website and submit your CV and a one page statement explaining how you meet the person specification. Applications may close before the deadline, so please apply early to avoid disappointment.

Sussex Emmaus offers:
- Salary ranging from 29K to 32K depending on experience days over Tuesday to Saturday 8.45- 5pm
- Annual Leave – 25 days per annum, plus 8 bank holidays
- Pension – 5% employer contribution
- Training & Development – Individually tailored induction, training and development
- Employee Assistance – A 24/7 employee assistance scheme is available
- 6 months probationary period

Background

Consumers International is the only global membership organisation bringing together over 200 member organisations in more than 100 countries to empower and champion the rights of all consumers for a fair, safe and sustainable marketplace.

We work with our members and partners, across national borders to address critical, systemic global issues that impact and involve consumers. We deliver innovative, collaborative and impactful programmes across our Change Agenda areas of energy, finance, mobility, digital rights, internet of things, artificial intelligence (AI), product safety, food, sustainable consumption and more. Representing and empowering people, we are the independent consumer voice in international policy-making forums and the global marketplace to shape a world where everyone has access to safe and sustainable products and services. Our work contributes to a better future by building consumer protection, engagement and empowerment globally.

Our work in clean energy futures

Within the Clean Energy Futures work programme, our vision is for a world in which consumers everywhere enjoy access to the benefits of an increasingly clean, decentralised and interconnected energy system. You can explore our past achievements in promoting consumer interest in clean energy on our website, here: Clean Energy Futures - Consumers International.

Our energy work is directed by our Consumer Power strategy, which guides our focus on putting people at the centre of a fast, fair & accountable energy transition under four pillars of action: securing energy consumer rights; sharing the benefits of a fair and affordable transition; empowering prosumers; and amplifying consumer voice in energy policy. Most recently, we have begun super-charging the consumer opportunities created by the transition and emerging energy-related technologies, using a new approach of working with a broader network of stakeholders, including businesses, to deliver positive change for consumers around the world.

Purpose of the role

The overall purpose of this role is to support the Lead for Consumers in the Energy System, in delivering research, analysis and global advocacy on the topic of clean energy futures and generally contributing to building our impact under our Consumer Power strategy. The Coordinator will focus on supporting implementation of a variety of new projects, for example:

• Through our “Exploring Energy Consumer Voice in the Clean Energy Transition” project, we are collecting and analysing examples of successful consumer voice campaigns and will showcase action by consumer organizations across multiple countries to drive forward the clean energy transition. This work aims to empower consumer representatives with a strong voice in clean energy transition dialogue. 
• In our “Blueprint for Inclusive Energy Services” project, we are working with businesses to explore energy consumer vulnerabilities and develop innovative, tailored services that can assist most vulnerable customers​ to access and afford the energy they need to support their wellbeing.

This is a varied role that will involve collaborating across Consumers International’s teams and working with external partners to support project management and assist with research, report writing and stakeholder engagement. The role will include supporting the Lead with direct communication to external stakeholders such as businesses, governments, subject matter experts and wider civil society, and working with our Member Engagement Lead to liaise with our consumer advocacy group Members.

Key Responsibilities

• Co-ordinate the implementation of clean energy futures projects. This will include managing the project plans and signalling the timelines for project deliverables, as well as assisting with engagement with a wide group of project partners to gather their inputs and feedback and keep them updated on project progress.
• Support the Lead in conducting research and analysis to support the development of proposals, reports and events relating to clean energy for consumers.
• Work with Consumers International’s members and partners to gather examples and insights to inform the development of our analysis and outputs, in particular for the “Exploring Energy Consumer Voice in the Clean Energy Transition” project, and on clean energy futures more broadly.
• Draft, provide input to, and disseminate communications (e.g. meeting minutes, research reports, topic briefings) to project stakeholders, ensuring accurate, timely and appropriate communications.
• Support organisation of in-person and online stakeholder workshops or meetings including supporting the development of agendas, invite lists and online and in-person logistical arrangements such as coordinating travel for staff and speakers and delegates attending the events. This may include both project-related meetings and representation at other events and high-level global moments such as COP30.
• Contribute your thoughts and ideas to development and delivery of the clean energy futures work programme and strategy.
• Support the communication of activities and decisions internally on clean energy futures so that all staff are informed and engaged in our work.