Business Administrator Jobs

As the commissioned Restorative Justice Service for London and a Registered Service Provider with the Restorative Justice Council, Calm Mediation are committed to providing safe, high quality support to RJ participants.

If you are a Restorative Justice practitioner with a passion for supporting those affected by crime to find a positive way forward, this role is for you.

The RJ Case Coordinator will be the first point of contact for non-complex referrals into the service and will manage a busy and varied case load.  You will be responsible for progressing referrals including undertaking risk assessments and case reviews, liaison with referrers, police, probation, and prisons, overseeing and supporting our team of volunteer practitioners who facilitate the casework and undertaking a variety of administrative duties associated with the role.

You will be an RJ practitioner at Foundation level or above, with a varied experience of case work.  Experience of working with volunteers and knowledge of Salesforce case management system is desirable.

You will be supported in your professional development, RJC registration or renewal and membership.  You will have the opportunity for facilitation of case work, relevant training and continued professional development.

This position is a flexible hybrid role - working remotely from home and/or from our office premises in Camberwell, South East London - with an expectation that you will travel to team meetings and events in London several times per year and undertake in-person case work across London and the wider prison estate.

If this role suits your skills and experience, kindly submit a CV that includes a summary of your Restorative Justice case work experience and/or a current RJC Practitioner Registration certificate.

All applicants should be trained RJ Facilitators and hold a relevant RJ training certificate.

Shortlisted applicants will be notified by email.

Successful applicants will be subject to a DBS check.

EDI Manager (Internal)

UK-Wide

£41,738 per annum (pro rata for part time hours)

 (Ref: SUS4296)

Contract: 12-months fixed term Maternity cover

Part Time 30 hours per week – happy to talk flexible working

Base: Home based, with option of hybrid working.

About the role

We have an exciting opportunity to work with us as an Equity, Diversity and Inclusion (EDI) Manager (Internal). Reporting to the Strategy Lead, Equity, Diversity and Inclusion and working with key stakeholders and colleagues across the whole organisation to implement our internal For Everyone Strategic Framework. As a charity for everyone, this framework outlines our approach to embedding equity, diversity and inclusion internally within our organisation and externally in our delivery work.

As the EDI Manager (Internal) you will be implementing the For Everyone Internal Action Plan to help us become a more diverse and inclusive place to work. You will be responsible for the end-to-end project management, from scoping and planning to executing, reporting and evaluating necessary change initiatives across the organisation. 

Ensuring quality and timely execution, you will be managing specific EDI work projects and change initiatives, as outlined in the Action Plan. 

You will drive culture change at Sustrans by role modelling and embedding equity, diversity and inclusion into all relevant people processes and policies in line with best practice to create a more diverse and inclusive organisation.

You will strengthen the governance of our EDI Groups and Colleague Networks, so that there is more joined-up working on EDI initiatives across the organisation.

This role will be home-based, with the option of hybrid working. Occasional travel to our hubs across the UK will be required as necessary to undertake projects on behalf of Sustrans.

About you

You should have previous experience of managing and implementing EDI related initiatives, including supporting colleagues to embed EDI in their work.

You will be skilled in project management, with excellent time management and organisational skills. You will also be accustomed to multitasking to tight deadlines.

You will demonstrate a strong ability to interpret, analyse and present qualitative and quantitative data and use it to evaluate the impact of projects or initiatives.

As an excellent communicator, you will have the ability to build relationships with ease across a wide range of people.

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. 

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 31 July 2024. 
• Interviews will take place in via MS Teams during the 13th or 14th August 2024

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

The NSPCC is looking for an experienced, and enthusiastic manager to join their Supporter Development team in a exciting role focussing on maximising engagement and retention of our supporters. Reporting to the Associate Head of Supporter Development, the successful candidate and their team will be responsible for improving our supporter experience and the management of several loyalty and retention programmes.

The Supporter Development team focusses on engaging existing supporters to build loyalty and maximise long term income for the NSPCC. The ideal candidate will be confident and experienced working on large scale fundraising campaigns.In so doing they will be playing a key role in maximising income and minimising attrition and raising vital funds for Children.

Candidates for the position should have experience in:

• Managing, planning and executing large scale retention communications
• Working with data teams to review data insights and implement improvements
• Optimising supporter experience and loyalty
• Building and managing complex reporting and budgets
• Building and maintaining relationships with internal and external agencies

This Is a part time position to deliver this role as a job share. 

Young parent families have a tough start, experiencing health, social and economic inequalities.  This is not fair, and we want to change it.  

Set up by young parents over 30 years ago, we are now the biggest voice for young parent families in the UK.  

Can you help us support our dynamic, creative Enabling Leadership Team to deliver our vision, so that the babies of young children have a better future? 

Have you got:
 

• experience as an Executive Assistant, Personal Assistant or similar administrative role 
• experience of supporting CEO in a fast-paced administrative capacity 
• exceptional organisational and time-management skills, with a proven track record of effectively managing schedules and responsibilities
• strong skills in Microsoft Office Suite and other productivity tools, with the ability to quickly adapt to new software
• outstanding communication skills, building meaningful relationships across the organisation and with external partners

• Location: Remote, with the expectation of some in person collaborative work in Cornwall 
   

  Hours: 30 per week
  Salary: £29,606 FTE per year
  Benefits:

  219.5 hours annual leave (inc bank holidays)
  Additional leave for additional life events
  Long service leave entitlement after 2 years service

  Family friendly working 

  Bespoke wellbeing packages

  Enhance sick leave

  Teams based organisational structure
  
  Closing date: 1st August 2024

  Interviews will be held in Redruth, Cornwall 12th and 16th August 2024

Mission Without Borders is an international Christian organization serving the spiritual, educational, emotional, and material needs of those suffering poverty or oppression in Central & Eastern Europe. We respect the dignity of the individual and help develop self-sufficiency and a sustainable future. We serve people without regard to their religion or ethnic background.

The Mission is seeking an International Salesforce Project Manager to join the newly formed Salesforce team and support the expansion and development of Salesforce for its 350 staff across 18 countries.

Summary of the role

The International Salesforce and Systems Project Manager will manage and coordinate the ongoing development of our Salesforce platform and associated integrations.  The role will also include support of other change projects where needed in the organization.

As a Salesforce expert and experienced project manager, the post holder will lead and participate in requirements gathering and discovery sessions, understanding organizational needs, defining and mapping requirements, drive user testing and helping to create user stories. Working Closely with their line manager - International Salesforce Developer and Product Owner (SDPO) - they will make sure the organizational requirements are correctly captured and defined, technical requirements are accurately translated, and any change requests follow a clear process.

They will have significant stakeholder management skills, working with staff of all levels across all our countries, as well as external companies, contractors, and third parties. They will lead meetings, manage stakeholder expectations, listen to users' needs, and accurately represent users.

With an understanding of Agile methodologies, UAT, Sprints, and project backlogs, they will be exceptional communicators and bring a proactive and efficient approach to their work.

Requirements for the role:

To be successful in the role you will need to be:

• Experienced project manager with a track record of successful project delivery using agile and traditional project methodologies
• Qualified Salesforce Administrator with proven experience
• Organized - able to project plan in detail, manage project backlogs, report on progress, manage change control processes, explain technical systems requirements in simple terms for non-experts
• Strong communicator able to engage with stakeholders at all levels (internally and externally) and report on project updates in an appropriate and timely manner
• Have experience in training preparation and delivery.

Benefits

• Enrolment into Mission pension fund
• 30 days holiday per year
• Flexible working
• Employee Assistance Program
• Potential to travel to other countries, as projects require.

For full job description and person specification, please see attachment.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of Role:

The ICT Officer will provide the first line technical support and ensures smooth ICT operations across the organisation. The role encompasses troubleshooting hardware/software and network issues, whilst managing devices via Microsoft Intune and maintaining Office 365 applications. Additionally, the ICT Officer is responsible for setting up and maintaining meeting room equipment, managing IT assets and ensuring security compliance. This hands-on position requires regular presence in the office to support the organisation’s ICT needs.

About the Role:

1. Provide first-line technical support to end-users.
2. Troubleshoot and resolve hardware, software and networking issues
3. Respond to and resolve staff queries in a timely manner
4. Ensure devices are up to dates, particularly with security patches and updates in the security centre.
5. Assist in settings up and configuring PCs, monitors and other hardware.
6. Manage office 365 applications and the admin centre.

About You:

To be successful in this role, you will need:

1. Educated to Bachelor’s degree level.
2. Proven experience in a similar help desk or IT support role.
3. Proficiency in managing devices using Microsoft Intune.
4. Strong knowledge of Office 365 applications and the admin centre.
5. Good interpersonal and communication skills and ability to liaise effectively with people at various levels.
6. Good team work skills with the ability to work with different and sometime conflicting agendas.

Why you should Apply: 

We are looking for someone who is passionate about helping others, enjoys problem-solving, and are looking for a role where you can make a real impact and growth. As an ICT Officer at Muslim Aid, you will ensure the smooth operation of our ICT systems and support our mission to make a positive impact. Provide first-line technical support, help overcome IT challenges, and achieve our strategic priorities. Join us and be part of a team dedicated to making a real difference through your expertise in ICT.

Benefits you will enjoy working for us: 

• 37 days holiday (including Bank Holidays and Privilege days) 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

ALMSHOUSE CLERK

Up to £30,000 FTE (depending upon experience) 

Full time 

Based in London (with home working for part of the week)

The candidate must be an experienced almshouse clerk

The Trust Partnership is a unique social enterprise company administering more than forty independent charitable trusts and almshouses, managing their financial, governance, property and grant-making activities.  We have offices in London and Gloucestershire.

As a certified B Corp company, we believe that it’s possible to be a good business and a profitable one at the same time. Just as we help charities fulfil their social mission, being a B Corp company enables us to fulfil ours. 

We are looking for someone special to join our growing business. You will be responsible for a portfolio of almshouse charities who require clerking, property management and resident welfare services.  You will be supported by an administrator, a property management co-ordinator and experienced colleagues. 

You will be based in London, and easily able to travel in and around the capital.  You will need to be able to work from home and from our office in East London. Occasionally you may be required to travel to other almshouse properties outside London and to visit our office in Gloucestershire.  You will also be required to undertake a DBS check. 

We are looking for a motivated individual with an exemplary work ethic and a professional attitude.  Accuracy is essential and an eye for detail that is balanced by an ability to see the bigger picture. Respect, integrity and emotional awareness are central to the role.

See the Job Description for the role, responsibilities and person specification.

Working with us you will receive the following benefits

· Career progression opportunities 

· Flexible working environment 

· Mileage 

· Professional development

· Membership of an employee benefits platform

· Charitable Giving matching up to £200 per annum

· Three day’s Christmas closure

· 21 days’ annual leave plus an additional day’s contractual leave entitlement after five years of service (up to a total of six days)

· Eyecare voucher scheme.

Recently featured as an Escape the City Top 100 Places to Work, The Girls’ Network is an award-winning charity with a large and growing network of supporters, mentors and schools across eight regions of England.

We are now looking for a Network Manager to join us in the North West.

FUNCTION: Delivering our successful mentoring programmes in Merseyside, with some work across the wider NW region also.

WHERE THE ROLE FITS: Reporting to: North Senior Network Manager

PAY BAND: £27,825 per annum

CONTRACT: Permanent

HOURS: 5 days per week, 37.5 hours (with some evening work)

LOCATION: Home based with weekly travel to schools and partners in Merseyside and the wider North West region (Access to own vehicle required). 

WHAT WE DO

Young people from lower income families are 40% less likely to go to University than wealthier peers (Dept for Education, 2020) which can have a lifelong impact on earning potential. Covid-19 has deepened inequalities (Social Mobility Foundation, 2022) and negatively impacted on young people's wellbeing (GirlGuiding, 2020). We believe that no girls should have their futures limited by their gender, sex, ethnicity, background, or parental income and they should be supported to realise their ambitions, to discover their self-worth, and to develop their capacity to shape their world and their futures.

We work in communities of least advantage across England to deliver two core programmes to achieve this vision. Through our mentoring programme we connect 14-19 year old girls with a mentor and a wider network of role models who are women and deliver opportunities which help them to build life skills and nurture their ambitions. Based on the idea that 'you can't be what you can't see', our mentors often help girls to broaden their horizons and create a more positive vision of their futures. After the programme, the mentees can join a free, lifelong network of support - our Ambassador Community, which offers further opportunities to reach their goals, build their confidence and to share their voices and experiences.

Our programmes help girls and young women to develop the knowledge, skills, self-belief and opportunities to thrive, and to be supported as part of a network that champions them and ensures their voices are heard.

THE ROLE

This is an exciting role joining a Programme Team of 15 staff based throughout the UK. There is a small team of three based in the South. You will work closely and collaborate with the other Network Managers and share some priorities across the region, working to develop the region as a whole. The purpose of this role is to facilitate good relationships between the mentors and mentees in the region. 70-80% of the role is about relationship building (with schools, mentors and partners), coordination and the tracking/ administration of those relationships. 15-20% of the role is direct delivery with the girls in the region. You will play a crucial role setting up our Autumn 121 mentoring programmes, liaising with schools, recruiting mentors and ensuring that we have the right mentors for the mentees on programme. You will also deliver our workshop programme within the area.

Mentoring programme

• Manage overall success of the cohorts (groups of mentees and mentors) in your region, including coordinating and administering events and communications for cohorts in your area.
• Deliver engaging on-boarding sessions for mentees.
• Deliver events and workshops for mentees.
• Deliver matching of mentees and mentors at in-person events or virtually.
• Work with the wider programme team to train mentors.
• Support mentors once matched through regular check-ins, monthly emails and ad-hoc conversations.
• Collect data to track the progress, and impact of, mentoring relationships.
• Support mentors with safeguarding concerns, following The Girls’ Network. process in line with our child protection policy.
• Develop effective relationships with schools, on-boarding, supporting and retaining the partnerships.

Partnerships

• Work with the Senior Network Manager in your area to identify professional partnerships and sponsorship with local and national businesses.
• Work with your Senior Network Manager to identify a recruitment and retention plan for your area including key partners to work with.
• Be an active presence in the community, attending events and networks to encourage local women to mentor on our programme.

The Girls’ Network reputation and network

• Advocate The Girls’ Network at every opportunity particularly at in person networking events and on social media.
• Identify opportunities to build the reputation of The Girls’ Network in Birmingham and through events and networking.
• Report significant successes and achievements to relevant staff members.

Ongoing success of The Girls’ Network

• Work with the Programme Team to identify key areas for programme development
• Opportunities to get involved in programme and wider organisational projects
• Understand the development of school initiatives nationally and in your region, and understand their impact and implications for The Girls’ Network programmes
• Attend programme and whole team meetings and team days
• Maintain and champion a girls-centred way of working

WHAT YOU WILL BRING TO THE ROLE

Essential skills, knowledge and attributes

• You are deeply passionate and driven to achieve equal opportunities for all and will keep the girls we work with at the heart of your work
• You are able to build and manage a number of relationships with a variety of different people and are confident speaking to both young people and adults within schools and businesses
• You are comfortable with facilitating group sessions and delivering training sessions in person or online
• You have project or programme management experience and are able to prioritise conflicting priorities
• You are target oriented and will work towards achieving objectives and key results (OKRs) for the region

Desirable skills, knowledge and attributes

• You are flexible in your approach to working with a small organisation and understand the time and resource limitations
• You have safeguarding knowledge and experience
• You have experience of Salesforce or another CRM system

OUR BENEFITS

We want to help everyone achieve more at work as well as in their personal lives and in their wider career, so that they feel proud of the part they play at The Girls' Network. We are committed to providing equality of opportunity in employment and to developing working practices and policies that support work-life balance.

Benefits

• Pension scheme; employer contribution of 3% and employee of 5%
• 27 holiday days per year, plus public holidays (pro-rata)
• Extended and comprehensive sick pay policy
• Enhanced Family Leave pay policy

Learning & Development

• Annual training budget upon completion of your probation period (pro rata)
• Professional development support and allocated time off for training
• Continual learning and development through team days and whole staff training.

The Way We Work

• Flexible working policy: we respect that people have commitments and provide flexible working hours through discussion
• A positive and supportive team culture, regular check-ins and optional social events
• Working from home allowance to support you with essential tech needs
• We support you with a Girls’ Network buddy who you can reach out to beyond the induction period.

OUR VALUES

• We are young-person centered: our work and our decisions are centered around the girls and young women that we serve
• We are curious: we listen, we learn, and we do something about it
• We are unashamedly ourselves: we are authentic and celebrate each other for who we are
• We are ambitious and courageous: we know that might mean doing things differently or taking a risk. We acknowledge our strengths and when we need help
• We believe in the power of connection: that we can achieve more by working together.

YOU CAN'T BE WHAT YOU CAN'T SEE

We want to ensure that our team is inclusive and representative of the girls we work with, so we particularly welcome applications from individuals who have experienced of one or more of the following: being from a low-income family; have received free school meal; being the first in your family to go to University; identify as Black, Asian or another ethnic minority background. We have an active and cross organisational Equity, Diversion and Inclusion Strategy in place. We are a proud supporter of Show the Salary and The Halo Code.

HOW TO APPLY

Please visit our website for the candidate pack and details on how to apply

• Final deadline is 9am Thursday 15th August.
• Interview dates: w/c 19th August

The Food & Beverage Outlet Manager is a key role within the UWLSU Commercial team, who are changing the way they engage and support students at The University of West London Students’ Union. This role will work with full-time and student part-time staff to provide top tier service for our customers. This includes but is not limited to management and service throughout our outlets. The post holder will instil and deliver high standards of service. Additionally, the post holder will have the chance to flex and develop their event skills by managing catering to a selection of private and in-house functions designed to maximise engagement and further the student experience.

We are an award-winning organisation with an ambition to disrupt inequality in education. This role plays a vital role in that mission. As a team, we work collaboratively in a fun, supportive and challenging environment. We work tirelessly to improve our services, opportunities, and outcomes of our members. We provide staff with the tools and guidance to develop and grow their skills set and experience to further career aspirations and deliver high-quality work.

We are looking for a hardworking, organised individual passionate about customer service and empowering of all colleagues. This role is ideal for an early career manager, or someone wishing to take the next step from supervisor to Manager.  You will have experience in working in a food and drink led environment to organise and deliver service from start to finish. You will have experience working effectively as an individual and as a team and working to tight deadlines. You will have a strong commitment to equality, diversity and inclusion, understand the importance of positive working relationships, display high levels of self-awareness and empathy and understand without a doubt that the union exists for its members.

RASASC Guildford - Making a difference to the lives of those affected by rape and sexual abuse

 Position: Counselling Coordinator

Hours: Full time – 35 hours

Salary: £26,000

Location: Guildford

Accountable to: Clinical Lead

DBS check: Yes

Closing on: Sunday 4th August 2024 

We are currently recruiting for a Counselling Coordinator to support our Clinical Lead and the counselling team.

RASASC is a registered charity which has been providing support to survivors, of all genders, of rape and sexual abuse (both recent and non-recent) aged 13 and upwards, from across Surrey since 1992.

We provide one-to-one counselling, group support, Helpline, Independent Sexual Violence Advisor (ISVA) service, and peer support groups.

We are committed to equal opportunities and we warmly encourage applications from all sections of the community particularly applicants from diverse groups.

Counselling Coordinator

This role is based in Guildford. You will be responsible for the administration and coordination of our counselling service, taking calls and responding to email enquiries from clients, supporting the team with room booking, greeting clients, answering the door, booking assessments and supporting the Clinical Lead and the counselling service in general. This is a varied and exciting role, requiring stamina and a can-do approach! If you are a warm, non-judgemental all-rounder with an excellent understanding of counselling services and the impact of sexual harm, we would love to hear from you.

Key functions

· Receive referrals for our counselling service, family support service and group support. Referrals are received through other agencies, internal services and self-referrals

· Contact potential clients and arrange appointments for assessments with our RASASC Assessors

· Following assessment, allocate clients to an appropriate counsellor supported by the Clinical Lead where necessary/appropriate

· Provide all documentation and information to the client and the counsellor as required 

· Upload, update and maintain all information relating to clients, e.g. referrals and assessments, on Oasis (our CRM)

· Manage assessment processes and ensure assessors produce assessments for the counsellors and the office

· Ensure CORE 10 clinical measure forms, pre and post intervention, are obtained and inputted onto Oasis

· Ensure all other evaluations, pre and post intervention, are obtained and uploaded onto Oasis

· To resolve clients’ disability and access issues when required.

· To support with the monitoring of the waiting list and to proactively discuss with the Clinical Lead and Chief Executive Officer if the need for additional assessors or counsellors is required

· Provide monthly data to the Clinical Lead, Fundraising Manager and Chief Executive Officer as requested

· Provide administrative and IT support for ongoing training for counsellors

· Support with room booking, greeting clients, answering the door, phone calls and dealing with emailed client queries as required

· Be familiar with safeguarding procedures and protocols 

 Reporting Line:

· This post holder reports directly to the Clinical Lead.

Skills and Experience - Essential:

· Good working knowledge and experience of counselling and counselling services

· Excellent understanding of the possible impact and presentations of trauma

· Excellent organisational skills with proven ability to prioritise workload

· Excellent communications skills, written and verbal

· Excellent relationship and interpersonal skills and the ability to deal with a diverse range of people

· Demonstrable understanding of the importance of EDI and commitment to working inclusively

· Understanding of safeguarding protocols and procedures

· Ability to deal with information in a confidential manner

· Case Management Skills – ability to accurately maintain records

· IT literate, including Microsoft Office; excel and email.

Skills and Experience – Desirable:

· Knowledge of rape and sexual abuse issues

· Experience of, and understanding of, Police or Criminal Justice System.

In return, we can offer you 25 days’ annual leave, an additional day on or near your birthday, eight public holidays, additional long service leave of one day a year up to a week’s leave after probation is passed, contributory pension scheme, reimbursement of business travel expenses at 45p per mile and six free trauma related workshops a year.

How to Apply:

If you are interested in joining our team or if you have any questions about the role please do give us a call as we would love to hear from you – contact Liz Joyce at RASASC Guildford for more details or please complete the application form.

Closing date for applications is: Sunday 4th August 2024

Interviews will be held in the week commencing 12th August

How to Apply:

Please complete the attached application form and email them to Liz Joyce at RASASC Guildford by Sunday 4th August.

Please note we do not accept CVs.

Here at Human Appeal we have an exciting opportunity for a Senior Financial Systems Manager to join our team based in Cheadle. You will join us on a full-time basis as part of an initial 1-year fixed term contract with a view to progressing into a permanent role. In return, you will receive a competitive salary.

Human Appeal is a faith-based charity that aims to abolish poverty by providing humanitarian aid, sustainable development programs and championing advocacy for our beneficiaries worldwide.

As Senior Financial Systems Manager, the successful candidate will play an integral role in leading financial systems deployment to all Human Appeal Offices worldwide. This includes leading a team to provide training and supporting systems users, performing systems configuration and opening balances upload as well as ensuring successful completion of month end and year end close activities.

Benefits of joining us as our Senior Financial Systems Manager include:

• 35 days Annual Leave
• Matched pension contribution
• Employee discounts and memberships
• Prayer facilities 
• Opportunity to really make a difference! 

Key duties and responsibilities of the Senior Financial Systems Manager:

• Lead implementation of the global financial systems to Human Appeal Offices within schedule and budget
• Ensure that every financial system deployment are planned and managed according to best practice
• Ensure successful completion of month end close for all Human Appeal Offices within agreed timeline
• Ensure successful completion of year end close for all Human Appeal Offices within agreed timeline
• Design and build relevant financial reports for decision making and auditing
• Lead on training and supporting systems users to resolve issues within the agreed SLA
• Ensure a fully functioning Systems Administrator role for the global financial system
• Lead and oversee the global financial systems Implementation in all Human Appeal offices worldwide
• Lead end-to-end project management for every financial system implementation and enhancement project, including scoping, planning, execution, monitoring, and closure
• Working with stakeholders to establish core requirements of new finance systems and ensure that the core requirements are continuously updated
• Leading the implementation and configuration of the global financial system for new Human Appeal offices within timescale and budget
• Managing security access to all finance systems including creation new user groups, and controlling access where required
• Develop user documentation and deliver classroom-based courses/online training
• Test new releases, functionalities and reports including coordinating user acceptance testing
• ?Business partnering with ICT and stakeholders throughout the organisation, to manage expectations and maintain systems integrity throughout
• Design, develop and maintain existing reports to deliver business critical information to Finance users and the Management across the organisation
• Become the main contact for HA to liaise with financial system vendor(s) to coordinate customisation work and escalate support case to them as necessary
• Lead the team travelling to overseas Human Appeal Offices as necessary to implement the financial system as required

What we’re looking for in our Senior Financial Systems Manager:

• Degree in relevant discipline or equivalent
• At least 3 years solid knowledge and experience of Microsoft Dynamics NAV/Navision/Business Central or similar system
• Excellent understanding of Microsoft Dynamics NAV/Navision/Business Central or similar system
• Intermediate level Excel
• MS Office Suite
• Fluent English, other languages a bonus

This would be an ideal role for an experienced Senior Financial Systems Manager looking to develop their career looking for a rewarding role within the Charity Sector!

We are looking to appoint this role ASAP and will be reviewing applications on a rolling basis so for the best chance of success please click ‘apply’ today to become our Senior Financial Systems Manager– we would love to hear from you.

Disclaimer: Please be aware that due to the anticipated quantity of response, we will only be contacting candidates who are shortlisted to interview stage. If you have not been contacted within 4 weeks of your application, please assume that unfortunately you have been unsuccessful this time. 

Join Our Team as our new Finance Manager!   

Are you a talented and motivated qualified accountant looking to make a meaningful impact? 

Based in Eastcote, our charity provides crucial support to ADHD/autistic individuals, their families, and professionals, fostering neurodiverse-aware communities.

About the Role:

As Finance Manager, you will be at the heart of our charity’s operations, ensuring the smooth delivery of finance, resource, monitoring, HR, and contracting functions. Reporting to the Finance Director, you’ll play a pivotal role in our management team, supporting over 30 staff and managing the Finance and Monitoring Assistant and Office Assistant. Your work will underpin the 11,000+ instances of support we provide each year.

What You’ll Do:

Lead Financial Operations: Prepare and present monthly and quarterly accounts, support annual budgeting and audits, and manage day-to-day financial activities.

Enhance Resource Management: Oversee IT and phone systems, provide first-line IT support, and manage charity assets and resources.

Drive Monitoring and Reporting: Ensure accurate data, produce insightful monitoring reports, and support impact evaluation for fundraising.

Streamline HR and Payroll: Manage onboarding/offboarding processes, ensure compliance with recruitment policies, and oversee the monthly payroll.

Why Join Us?

Make a Difference: Contribute to the well-being of neurodivergent individuals and their families.

Supportive Environment: Be part of a collaborative and dedicated team that is passionate about our cause.

Professional Growth: Opportunity to advance your career in a senior finance role within a dynamic charity.

If you’re ready to bring your expertise and enthusiasm to a role where you can truly make an impact, we’d love to hear from you!

Terms

The role will be based in our office in Eastcote for 3 days per week, with the possibility for home working for the remainder of the time.

Salary:  c. £41k FTE.  Note the salary listed is a full time equivalent salary based on 35hrs per week, so actual salary will vary depending on hours agreed.

Hours: Part time 21-28hours per week to suit the candidate. Reduced hours available in the school holidays if desired

Terms: Permanent role

Additional project work may be available on an ad-hoc basis. Flexible hours, evening and weekend work may be required, and the work pattern may vary each week.

Job Summary

CAAS provide an ADHD and Autism Support Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Support Workers. Our work includes offering information, advice, and support to ADHD / autistic people, their families, and professionals in NW London, with the aim of improving quality of life and developing neurodiverse-aware communities. Some of the support is offered through one2one meetings, some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support, and some of the support is offered through training and workshops to educate professionals and drive for accommodations to be made to services to allow greater access for our client group.

As Finance Manager you will report to and work closely with the Finance Director and have responsibility for the operational delivery of the finance, resource, monitoring, HR and contracting work streams within the charity. The role sits within the management group at CAAS, alongside the Youth, Adult and Family Service managers and the Client Programmes Director and manages the Finance and Monitoring Assistant and the Office Assistant.

The Finance Manager plays a crucial role in ensuring the infrastructure and operational delivery at the charity are effective for the more than 30 staff we employ, and the more than 11,000 instances of support we provide each year. Therefore, we are looking for a capable, calm, self-motivated, organised and hard-working accountant who is looking to move into a senior finance role, from any commercial, statutory or charitable background.

The role requires strong organisation skills, excellent communication skills, experience of management accounting and reporting, and an understanding of HR and payroll operations. You will ideally have some line management or project management experience to draw on in this role. Ultimately you will have the drive to ensure that everyone who works for us, and everyone who seeks support from us, has the best possible experience.

There is no requirement for any experience of, or understanding of ADHD / autistic individuals, as we will provide training on the conditions. A genuine acceptance of diversity and a keenness to make an impact are essential.

Key Responsibilities

Financial Planning, Management and Reporting

· Prepare accurate, timely and well controlled and documented monthly and quarterly accounts. Share the outcomes of your reviews with the Finance Director, and ensure the accounts are reported in an meaningful way.

· Support in the preparation of Trustee reporting

· Support in the preparation and audit of the annual statutory accounts.

· Support with the annual budget and periodic reforecast processes to ensure the timely and appropriate provision of information to facilitate necessary adjustments to operational activity and appropriate decision making around cash investments.

· Ensure processes and procedures are carried out on a timely and effective basis to ensure financial policies and procedures are adhered to, and any control weaknesses mitigated and improvement plans in place

· Maintain records to ensure accurate restricted and unrestricted fund allocation.

· Be accountable for operating effective controls and oversight regarding contracts with freelancers, volunteers or other suppliers

· Deliver all day-to-day finance and cash management operations, scheduling, tracking and fulfilling invoices and payments, providing accurate bookkeeping, approving payment runs and reconciled balance sheets, detailed records re credit card and other payment platforms, and generally work to use and improve the financial systems in place to ensure the charity’s overall stability and sustainability.

· Review and update funder schedule allocations, ensuring invoices raised on time and costs allocated correctly.

· Review and approve Customer and Supplier invoices, review of month end information from finance team. Creation and posting of month end journals, reviewing the month end accounts to budget and analysing any discrepancies.

· Supporting the Finance Director and CEO on adhoc reports or analysis

· As a member of the management group participate in cross team working meetings and management meetings, and build relationships with the other members of the management group such that you become an integral support resource to them as they deliver for our clients.

Resource & IT Management

· Hold responsibility for arranging and maintaining the charity IT and phone hardware and software

· Act as first line IT support for charity staff

· Hold the relationship with the external IT provider and liaise to ensure appropriate on and off boarding and security arrangements.

· Manage our internal personnel and H&S support programmes, such as our EAP provider, our training providers and our office maintenance systems.

· Maintain the charity asset register, and complete the necessary operational tasks to ensure the charity is appropriately resourced to provide effective infrastructure backdrop for our staff.

Monitoring Management, Reporting and Impact Evaluation

· Carry out the necessary regular reviews and support so that our CRM records are complete and accurate in respect of work performed, and prepare and distribute monthly, quarterly and annual monitoring reports internally.

· Prepare monitoring reports for funders on quarterly basis as and when required

· Ensure best practice in monitoring collection and evaluation, including managing GDPR processes, creating appropriate forms, and communicating deadlines and requirements to all staff.

· Operate as the internal first line of support for our CRM system and consequent monitoring reporting tools, to ensure they are accurate, regularly reviewed and procedures documented and continuously improved.

· Prepare impact and distance travelled statistics for our external communications, to support our fundraising efforts.

HR and Payroll Operations

· Deliver on the necessary onboarding and offboarding processes for staff, including complying with on our safer recruitment requirements, creating contracts and contract variation letters, supporting staff with timesheets and other records of work, carrying out pension operations and supporting with interview arrangements.

· Carry out the delivery of the monthly payroll process, including preparation and review of the payroll files, carrying out calculations around overtime pay etc, providing an accurate and well controlled process, and enabling payments to be made on the pay date each month. Processing the payroll journals on a monthly basis

Other Responsibilities

To carry out other tasks appropriate to the post and as agreed with the CEO

To actively participate and undertake training and development of self and others.

To comply with the H&S, EDI, data protection and code of conduct standards expected within the organisation

Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.

Person Specification - Essential

· Fully qualified accountant: eg ACA, ACCA, CIMA, with proven financial management knowledge and experience

· Strong business acumen: with the ability to analyse and drive the performance of commercial, operational and income generation functions

· Excellent Organisational and Leadership Skills: Ability to manage multiple tasks simultaneously with high attention to detail, crucial for handling a demanding workload and managing a busy team

· Communication Skills: Excellent written and verbal communication skills, capable of representing the organisation effectively both internally and externally, at all levels including developing a close relationship with the management group, preparing reports for the SLT, communicating financial and monitoring information to staff and offering insights to the finance and admin team.

· Tech Proficiency: Skilled in using computer software such as CRM systems, Finance systems, Microsoft Office Suite and Phone Management Systems as well as be able to manage IT onboarding and admin requirements around computer hardware

· Adaptability and Probity: Capable of adjusting to changing priorities and managing a variety of tasks efficiently. High level of personal integrity and commitment to ‘doing the right thing’.

· Interpersonal Skills: Warm and welcoming demeanour, capable of active listening and using neuro-affirmative language to support inclusive communication.

Person Specification - Desirable

· Natural Leader: experience of working as a team leader, with responsibility for more junior staff, or for managing complex projects

· Knowledge of Charity accounting: previous experience of working in a charity, or with restricted income streams or under FRS102

· Training in GDPR and Data Protection: Formal training or certification in data protection and GDPR.

· Flexibility: Willingness to work flexible hours if required to meet organisational needs.

· Commitment to Continuous Learning: Demonstrated interest in personal and professional development, particularly in areas relevant to the role.

Equal Opportunities

CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.

We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.

CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  The successful candidate will be required to undergo an enhanced DBS disclosure.

To Apply

PLEASE NOTE WE WILL NOT ACCEPT CVS INSTEAD OF APPLICATION FORMS. TO APPLY FOR THIS ROLE, YOU MUST FILL IN THE APPLICATION FORM ON THE VACANCIES PAGE OF OUR WEBSITE BY 10AM ON MONDAY 12TH AUGUST

The post holder will provide efficient, robust and proactive project support to the Delivery team within Creative Youth Network.

The post is a critical role for the delivery team and wider organisation supporting all aspects of delivery across Youth and Creative service provision.

The ideal candidate will have extensive experience of working in an administrative and/or project support role providing a full range of administrative support services. They will have excellent organisational and time management skills with a solution focused, proactive approach to problem solving and an interest in improving outcomes for young people. They will be an excellent communicator and have the ability to work autonomously, balance workload across multiple work streams to meet deadlines along with excellent attention to detail and great stakeholder service skills. Excellent IT skills (preferably experience of Office 365), database, excel and record management skills.

About Us

Creative Youth Network is an award-winning charity with a mission to enable young people to reach their potential, no matter what their background or circumstances. Operating across Bristol and South Gloucestershire, we offer a range of services ranging from our 10 local youth clubs, to targeted support for young people with specific needs, work within schools (in particular for young people at risk of disengaging from education), and an exciting range of creative courses, programmes and activities, including early career support for young people embarking on careers in the creative sector. Our services are rated “Outstanding” by the National Youth Agency.

The Benefits

• 33 days annual leave (inc. bank holidays) per year pro rata
• Excellent family friendly policies
• A generous pension scheme
• A cycle to work scheme
• Paid breaks
• Fantastic development opportunities
• Employee Assistance Program
• Virtual GP consultation and medical advice service

Next Steps

A full Job Description, Job Pack and Application Form are available below. To apply please visit our website.   

In accordance with our Safer Recruitment Policy, we are unable to accept CV's and ask that you complete the application form instead.

This role is subject to a satisfactory enhanced DBS check.

Equity, diversity and inclusion

Creative Youth Network is committed to inclusivity, equality, and equity. We pride ourselves on giving opportunities to people of all walks of life and all class backgrounds. This includes people who identify as D/deaf, disabled or neurodivergent, LGBTQIA+, are early in their careers or come from groups who experience racial inequality.

We particularly encourage applications from candidates who are currently underrepresented in our workforce, including people from Global Majority backgrounds (often referred to as BAME – Black, Asian or Minority Ethnic).

As an employer we are committed to promoting and protecting the physical and mental health and wellbeing of all our staff.

If forms don’t work for you, get in touch with the team to talk about alternatives.

Grant Support Executive

£25,000-£27,000 (dependent on skills and experience) plus generous benefits

Location – Hybrid working split between the Foundation’s office in London and home.

We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most. 

To help us with this important mission, we currently have vacancies for Grant Support Executives. Our Grant Support Executives form part of a pro-active, centralised function who support each other and work together to deliver the greatest impact wherever it’s needed the most. 

The role includes carrying out the assessment of capital and revenue grants; preparing and formatting assessment reports, drafting offer letters, processing claims and ensuring key information is captured within internal systems; connecting with applicants to arrange monitoring and evaluation meetings; and working together as part of a united team to provide administrative support across the Foundation - always delivering high levels of customer service. 

About the Football Foundation

Over the last 22 years, the Foundation has awarded more than 23,000 grants to deliver outstanding grassroots facilities across England worth more than £877 million. This year, the Foundation will be investing more money than ever into facilities across England and is committed to improving the experience of playing football for everyone. 

The Foundation’s goal is to unlock the power of pitches ensuring everyone has a great place to play regardless of gender, race, disability or place. 

What are we looking for?

We would love to hear from you if you have an understanding of grant application processes and governance, coupled with knowledge of how sport can be used for community benefit. You will also need experience of working with office administration systems, delivering effective administration support to a varied team, and communicating with colleagues and customers remotely. 

We’re looking for a team player with a keen attention to detail and strong organisational skills who takes pride in delivering excellent customer and administrative service. 

You don’t need to follow football to apply, but it is expected that you appreciate the power of sport to change lives and have a genuine interest in using your skills and experience to help the Foundation achieve our charitable and strategic objectives.

For full details of the role and requirements, please download our recruitment pack below.

What can we offer you?

The salary band for this role is £25,000 - £27,000 per annum, dependent on relevant skills and experience. 

You will start on 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), collective bonus scheme, free health care provision, a monthly gym subsidy, interest-free season ticket loan, death in service benefit and access to selected match tickets

We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.

Equality and Diversity Commitment 

The Football Foundation is committed to, and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.

Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us at jobs @ footballfoundation. org. uk

How do I apply?

To apply, please follow the steps outlined below:

1. Please send the following to jobs @ footballfoundation. org .uk

o CV

o Cover letter - please highlight briefly and clearly how your skills, abilities and experience equip you for the role, together with your reasons for applying. 

The closing date for applications is: Monday 5 August 2024 at midday 

First interviews are currently scheduled for 14 & 15 August 2024.

Due to the volume of applications received for most roles, the Foundation only contacts candidates if they are shortlisted for interview. If you do not hear from us within two weeks of the closing date, you should assume your application has not been successful.

Please note that you must be eligible to work in the UK to apply.