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Top job
Army Cadet Charitable Trust UK, Remote
£29,644 per year
Posted 1 day ago Apply Now
Bexley Voluntary Service Council, Bexley (On-site)
£26,212 including OLW (Pro Rata of £32,770)
Posted 1 day ago
Closing in 3 days
St Martin-in-the-Fields Charity, London (Hybrid)
£33,000 per year
Lead inspiring campaigns & support a 99-year legacy! Join us as Individual Giving Officer at St Martin’s Charity to help end homelessness.
Posted 1 week ago
Closing in 5 days
The London Irish Centre, NW1, London (On-site)
£50,000 - £65,000 per year
We are looking for an experienced, visionary and strategic Director of Community Services.
Posted 4 days ago
Closing in 2 days
Single Homeless Project, Greater London (On-site)
Starting at £31,101.42 and rising incrementally to £34,059.72 per annum
Help deliver intensive, short term resettlement support to people transitioning from temporary accommodation into private rented housing.
Posted 6 days ago
The Connection at St. Martin-in-the-Fields, London (On-site)
£35,252 per year
Posted 1 week ago
Closing in 7 days
Carers Hub, Lambeth (Hybrid)
£32,558 pa
Seeking a Adult Carers Team Leader to join the Carers’ Hub team and make a vital difference to the lives of unpaid carers in Lambeth.
Posted 1 week ago
Chefs in Schools, London (Hybrid)
32,500
Exciting opportunity for a passionate and organised person to join our growing charity, transforming kids’ health through food in schools.
Posted 2 days ago
Forces Employment Charity, London (Hybrid)
£40,000 per year
An exciting opportunity to join the Forces Employment Charity
Posted 6 days ago
Page 20 of 46
Remote
£29,644 per year
Full-time
Permanent
Job description

About This Job

We are seeking a highly organised and proactive Service Support Officer to join our Service Operations team. In this role, you will play a key role in supporting cadet units by assisting with their queries, resolving technical issues, and providing guidance & training on digital systems. You will ensure that users receive timely and effective support, helping them navigate challenges and make the most of our digital services. Additionally, you will collaborate with stakeholders to enhance system functionality, produce analytical reports, and contribute to the ongoing improvement of our digital solutions.

This is an exciting opportunity to work in a dynamic digital environment, supporting applications that enable the smooth operation of Cadet Forces across the UK. If you have strong administration and IT skills, excellent communication abilities, and a problem-solving mindset, we’d love to hear from you!

Responsibilities

· Provide direct support to cadet units, assisting with system queries and problem-solving.

· Manage helpdesk queries, ensuring timely and effective resolution of technical issues.

· Collaborate with stakeholders to understand their needs and support digital solutions.

· Identify and report system bugs to the development team.

· Produce clear and effective user guidance materials.

· Generate reports using Oracle Analytics to support decision-making.

· Undertake additional tasks as required.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 18th May 2025.

Interviews will be held (virtually) during the week commencing 26th May 2025.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Application resources
Posted by
Army Cadet Charitable Trust UK View profile Organisation type Registered Charity Company size 51 - 100
Posted on: Thursday, 24 April 2025
Closing date: 18 May 2025 at 23:30
Tags: IT, Customer Service

The client requests no contact from agencies or media sales.