Brand Jobs

£58,000 per annum

Permanent, 35 hours per week (other flexible arrangements will be considered)

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our ICT Security Manager.

UNICEF UK needs an ICT Security Manager who can take responsibility for overseeing and implementing ICT security standards for our organisation of 400 hybrid-working colleagues in the UK. You will need a good understanding of Microsoft E365 and Microsoft Defender and will be well-versed in ITIL standards, change control processes and risk investigation and assessment.

You will need relevant ICT security qualifications (minimum AZ500, CISSP, CISM) or demonstrable equivalent knowledge derived from significant experience in roles which may have included IT support, network management, security management, server or applications administration. Putting your skills to work in this forward-looking organisation, you will play a critical part in enabling our work for children.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Tuesday 17 December 2024.

Interview date: Week Commencing 6 January 2025 via video conferencing (MS Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open-plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process. When answering written pre-selection questions be aware that every question is scored on its own and without reference to your other answers.  AI-generated answers will be discarded.

We anticipate most colleagues will work flexibly in the office on the Queen Elizabeth Olympic Park in Stratford, East London (and at home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, women and disabled candidates because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 28 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Summary

• Creative design and content production
• Graphic training and development
• Brand and visual identity across digital and print
• Digital evangelism and strategic implementation
• Website development content management
• Reputation and media management
• Analytics and performance, as well as out-of-hours social monitoring
• Digital and social media trend awareness and networking

• Hybrid working arrangements and must be able to work within the office on Tuesdays and Thursdays.

• A salary of £38,918 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abby with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

About the role

This role is key to the successful daily operation of the food bank, ensuring we continue to support the thousands of people in need within our community.

The role will involve managing the warehouse staff and volunteers to ensure a high quality, efficient service is consistently delivered, so our guests do not go without food and essentials during their period of crisis.

You will lead from the front, working alongside the team, you’ll manage a varied daily workload of tasks including food collections and deliveries, proactive stock management and fleet maintenance.

About the organisation

Warrington Foodbank is a charity primarily focussed on the relief of financial hardship amongst people in Warrington and the surrounding area. Particularly, but not exclusively through the provision of food, essential toiletries and household items to individuals and families in need.

We operate the largest crisis food operation within the borough, serving thousands of individuals and families each year who have no other option but to access emergency food supplies.

The charity also delivers an affordable food operation branded as our “Little Shop” pantries. Our food pantries offer access to high quality, affordable food, with the aim of preventing people from both reaching crisis point by providing more choices to quality food and household items, whilst also giving those who are experiencing crisis a viable, dignified alternative and opportunity to thrive instead of just survive.

At Compass Wellbeing, a subsidiary of East London NHS Foundation Trust (ELFT), we strive to enhance community wellbeing and address social inequalities across England. Our mission is to empower individuals and the third sector through innovative practices, advocating for holistic health solutions and fostering supportive environments for marginalised groups.

As the Fundraising Lead, you will play a pivotal role in supporting the Charity Lead and Board in driving the fundraising and outreach strategy of the ELFT Charity. Your primary focus will be coordinating and executing effective fundraising activities while also enhancing the charity’s brand visibility and public awareness.

Working closely with the Charity Lead, Board, and key stakeholders, you will help shape the charity’s objectives and support its long-term goals. This includes identifying and developing new fundraising opportunities, building relationships with donors, sponsors, and community partners, and ensuring all efforts align with the charity’s mission and values.

We offer a range of employee benefits, including 27 days of annual leave (increasing with service), a 5% employer pension contribution, paid volunteering leave, travel season ticket loans, NHS discounts, gym and fitness discounts, and access to occupational health and mental health support.

Our ideal candidate will bring substantial experience in managing fundraising and engagement strategies within a complex environment. You will have a proven track record of planning and delivering successful fundraising initiatives, building stakeholder relationships, and implementing innovative approaches to boost fundraising outcomes.

Excellent communication, leadership, and organisational skills are essential, along with a proactive and flexible attitude. The ability to inspire confidence in donors, partners, and internal teams is key, as is the capacity to work collaboratively with the Charity Lead, Board, and external stakeholders to advance the ELFT Charity’s mission.

Join Compass Wellbeing and help us create a future where every community enjoys high levels of wellbeing and equity.

To apply for the role, please click on the link below:

Job vacancies | East London NHS Foundation Trust

We are working in partnership with Anvil Arts, an independent charitable trust, and the largest performing arts organisation in Hampshire. They operate three fantastic cultural venues in Basingstoke, including The Anvil (1,400-seat), which is renowned as one of the top 5 concert halls in country. Within the same building is The Forge – an intimate 95-seat studio theatre, and in the heart of the town centre is The Haymarket, a 400-seat theatre set within a Grade II listed building.

Anvil Arts creates a year-round programme encompassing the best in music, performance, cultural education, arts participation, and outreach work. Since opening in 1994, they have sold over 5,000,000 tickets and brought audiences to Basingstoke from as far afield as Argentina, Iceland, Canada, and Japan. 

They are now seeking to appoint a Deputy Chief Executive, a new post in the Executive Leadership Team structure, reporting to the Chief Executive. The postholder will have a tight grasp on the overall operations of Anvil Arts, ensuring the continued growth of their reach and activities. Responsibility for all operational aspects of the artistic programme, strategy development that sets ambitious yet achievable targets that reflect the brand and values of Anvil Arts, driving additional earned revenue opportunities and ensuring that financial and operational capacity matches the organisation’s ambitions, will be expected. 

The successful candidate must be able to demonstrate the following:

• A proven track record of successful management in venue/s or performing arts company operations, including financial oversight.

• Experience in strategic planning, policy development, and decision-making.

• Experience of maximising revenue streams and cost effectiveness. 

• Health and Safety training or qualification, e.g. IOSH Managing Safely. 

• Personal Licence holder. 

We are seeking a dynamic and creative individual, able to balance the strategic and operational aspects of this rewarding role. Great communication and interpersonal skills, and strong leadership qualities, with the capacity to motivate and manage a diverse team will be key.

For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

• Closing date: 12th January 2025

• Interviews with Anvil Arts: 23rd January onwards 

• Charisma vetting interviews must be completed by close of play on the 16th January prior to shortlisting on the 17th January

Are you passionate about fashion or furniture and want to make a difference through your work? We are looking for a dynamic and experienced Store Manager to join our team, focusing on driving sales while supporting our charitable mission.

About the Role:

As the Flagship Store Manager, you will play a key role in supporting our Retail Manager to maximise sales and ensure the smooth operation of our retail business. You’ll be part of an enthusiastic Retail team that values collaboration, innovation, and a shared commitment to positive change.

Key Responsibilities:

• Assist the Retail Manager in achieving sales targets and operational goals.
• Lead, inspire, and manage a dedicated team, including staff and volunteers.
• Ensure exceptional customer service and a welcoming store environment.
• Manage inventory, merchandising, and store presentation to align with brand standards.
• Oversee daily store operations, including cash handling, reporting, and compliance.
• Contribute to marketing initiatives and community engagement efforts.

About You:

• Experience: Previous experience in a store management role within the fashion or furniture industry is essential.
• Skills: Strong leadership skills with proven line management experience. Experience managing volunteers is highly desirable.
• Attitude: Positive, proactive, and passionate about driving change. A “can-do” attitude and optimism for the future are a must.
• Passion: Enthusiasm for fashion, furniture, and making a positive impact through charity-focused work.

Why Join Us?

• Training: Additional training and development opportunities will be provided.
• Team: Join a friendly and supportive team that is dedicated to making a difference.
• Impact: Be part of a company that values its people and their contributions to both business and community.

If you’re ready to take the next step in your career and share our passion for fashion and positive change, we’d love to hear from you!

How to Apply:

Please submit your CV and a cover letter explaining why you would be a great fit for this role.

STAND, formerly known as Legs4Africa, is dedicated to enabling individuals with limb differences in sub-Saharan Africa to live independently and thrive within their communities. We ensure access to high-quality prosthetic limbs and holistic rehabilitation services, empowering people to regain their mobility and dignity. At STAND, we envision a world where everyone, regardless of their circumstances, has the opportunity to lead a full and active life.

The Role

We are seeking an enthusiastic and skilled Supporter Engagement Manager to lead our digital engagement strategy and deepen connections with our supporters. This role is crucial to growing our community, increasing regular giving, and securing sustainable funding to expand our impact. You will create and manage compelling, mission-driven content across multiple platforms, collaborating closely with fundraising and communications teams to deliver campaigns that resonate. You will work alongside our grants and trusts manager.

Key Responsibilities

1. Digital Communications: Lead STAND’s digital presence by managing social media platforms, email marketing, website updates, and YouTube content to drive supporter engagement.
2. Campaign Strategy and Execution: Plan, deliver, and optimise digital campaigns to increase income, grow our supporter base, and encourage regular giving.
3. Community Building: Cultivate strong relationships with supporters, fostering long-term commitment and engagement, and inspiring them to become regular givers, major donors, and advocates for STAND.
4. Donor Engagement: Develop targeted email and outreach campaigns, ensuring personalised and consistent communication with donors.
5. Content Creation: Produce inspiring, engaging content aligned with STAND’s mission, utilising slick editing, creative writing, design, and graphics to reinforce key messages and showcase impact.
6. Data-Driven Insights: Monitor and analyse key metrics (e.g., income generation, supporter engagement, and social media growth) to refine strategies and maximise impact.
7. Brand Ambassador: Represent STAND’s values in all communications, maintaining a consistent tone and vision across platforms.

What We Offer

1. A 4-day work week promoting a healthy work-life balance.
2. An inclusive, collaborative, and creative work environment.
3. 5% employer pension contribution
4. 5-week holiday allowance per year
5. Flexible working hours
6. Training opportunities available
7. The opportunity to make a meaningful difference in the lives of individuals with limb differences in sub-Saharan Africa.
8. Professional development and growth within a purpose-driven organisation.

Essential Skills and Experience

1. Experience: Proven success in digital marketing, supporter engagement, or fundraising, ideally within the non-profit sector.
2. Digital Communications Skills: Strong capability in social media management, email marketing, and website content.
3. Creative and Organised: Proficient in content creation, with a knack for slick editing, engaging design, and clever wordsmithing.
4. Collaborative Approach: A team player, dedicated to building strong relationships internally and externally.

Desirable Skills

1. CRM Experience: Familiarity with donor databases and CRM platforms.
2. Platform Familiarity: Experience with tools like Mailchimp, Google Analytics, and Hootsuite.
3. Media Relations: Background in media relations or managing campaigns involving journalists.

Remote Work & Travel

This role offers remote work flexibility, with occasional travel required. Quarterly visits to Bristol and an annual trip to one of our project countries will be expected.

Key Metrics for Success

1. Growth in regular givers and one-off donations.
2. Increased engagement on digital platforms.
3. Income generated from digital fundraising campaigns.
4. Strengthening relationships with major donors and media.

Grade: 5

Position type: Full time, Permanent   

Responsible to: Website Manager

Direct reports: None

Location: Truro, Cornwall (hybrid) or remote UK with quarterly travel to Truro

 Role purpose:

Join ShelterBox as our Website Copywriter and Editor and take the lead in generating ideas, writing and creating engaging content for our international websites. You’ll be responsible for crafting top-quality web copy and building web pages that look beautiful and perform brilliantly.

This is a creative and strategic role. In addition to paying attention to how the website looks and feels, you will plan our content strategy, use SEO principles in your writing and be able to spot user trends and share insights.

You’ll join a friendly and ambitious team, playing a key role in helping to make ShelterBox a global name. The role offers variety, working with other teams within the organisation to deliver a range of strategic projects.

Who are we looking for?

ShelterBox is looking for a creative and proactive individual with at least 2 years of experience working in copywriting or website content production. If you have a knack for spotting digital trends, engaging audiences and testing new approaches, then we want to hear from you!

The ideal candidate will have:

· Writing Skills:  You should have a proven track record of crafting digital copy and comfortable with demonstrating the impact and conversions it has driven. You should be adept at tailoring your writing style to different audiences, whether you’re explaining complex international issues or crafting persuasive fundraising appeals.

· Strategic Mindset: You should be able to interpret Google Analytics data to understand what content works well and adapt the website accordingly

· Attention to Detail: Your content should be engaging, accurate and aligned with our brand voice.

This is a fantastic opportunity to get ‘behind the scenes’ of a busy emergency disaster relief organisation and help us work towards a world where no one goes without shelter.

Key Responsibilities:

Content Creation

· Produce engaging, high quality web copy that truly connects with our audiences and converts

· Design, write and create impactful web pages with compelling content to boost engagement and drive donations for our fundraising and communication campaigns

· Ensure all webpages are visually appealing and aligned with our brand guidelines and tone of voice

· Plan and deliver the ShelterBox blog to increase engagement and organic traffic

· Regularly update and maintain current website content, including case studies, country pages, and evergreen content, ensuring all information is current and performing well

· Provide ideas for new web pages and copy based on SEO opportunities and industry trends.

· Provide training to fundraising teams to develop their web copywriting skills

Planning, Testing and Auditing 

· Create a website content plan that meets user needs, attracts new visitors to the website and improves SEO rankings

· Conduct SEO keyword research and monitor search rankings across the website

· Identify areas for improvement across in current website content and introduce new, engaging content

· Build tests and implement learnings into content plans, using split testing and optimisation tools

· Ensure website content is meeting user needs by running web surveys, putting the user at the heart of our content strategy

· Use tools like Google Analytics (GA4) and Hotjar to analyse web content performance and optimise supporter journeys

· Share insights and best practice with wider teams so they know what is working well and how to improve

International support

· Support our smaller affiliate websites by monitoring their content, prompting and helping those teams to update their pages

· Share our high-quality web content across all affiliate networks

· Support teams to improve quality of content with SEO training and recommendations.

· Share best practice insights, advice and training to all affiliate teams

Other responsibilities

· Any other duties as needed, appropriate to the level and grade of the post

ABOUT SMART WORKS

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses, coaches and empowers unemployed women for success at their job interview. After visiting Smart Works, 63% of clients secure a job within a month, gaining financial independence and transforming their lives.  

The Smart Works service is delivered in 11 centres across the UK. Over the past ten years, Smart Works has helped over 40,000 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre. In early 2025, Smart Works will be opening our 12th centre in Bristol, bringing our in-person services to women in the South West for the very first time. 

More information about who we are can be found on our website.

ABOUT THE ROLE

Smart Works Bristol exists to empower all women who need heflp getting into work. We aim to support 1000 clients with our Interview and Preparation service per year. As such, we require vital funding from Grants, Trusts & Foundations to enable us to achieve our mission, and continued support to deliver our calendar of Corporate Events. 

As our charity grows, we are seeking a Fundraising Manager to join our small and ambitious staff team. The successful post holder will be researching and building a strong pipeline of grant funders and five and six-figure gifts from Trusts & Foundations, including core funding and restricted funding.

This is a unique opportunity to work alongside our Board of Trustees to maximise local funding opportunities, expand our portfolio of grant funders, and contribute to a growth in income for the charity. The successful candidate will be responsible for researching and identifying prospective funders, writing and submitting high-quality applications and proposals, and delivering excellent grant management and stewardship updates. They will also work closely with the Trustees to deliver an exciting calendar of corporate and community fundraising fashion events, and lead our corporate sports challenge.

We are seeking a proactive self-starter, with experience in philanthropic fundraising, excellent written communication skills and demonstrable attention to detail. We would also love to hear if you have experience working with grant applications and/or funding proposals, and utilising a range of tools to identify new funding opportunities. 

Smart Works is a collaborative environment, with dynamic teams and ambitious plans across the UK. It is a rewarding national community with regular liaison to the London Charity Partnerships and Fundraising Team. 

You will be based in our Bristol Centre. Some evening and weekend work is required to lead on philanthropic fundraising and support wider fundraising events such as Fashion Sales. Initially, this role will be primarily home-based until the Bristol centre is established.

Are you organised, enjoy writing, researching and communicating, and are passionate about supporting women into work? If so, then this could be the ideal opportunity for you. We would love to hear from you.

DUTIES AND RESPONSIBILITIES

• Reporting to the Head of Smart Works Bristol, the successful candidate will lead on a range of activities, including:
• Building excellent relationships with corporate and community partners, generating awareness and income of c. £165k for the centre across grants, events and corporate fundraising.
• Delivering financial activities to target, maintaining an up-to-date database with relevant income tracking and pipeline data to facilitate regular KPI and financial reporting to the Board of Trustees.
• Lead our annual signature corporate challenge to target income c. £50k, known as Step Up for Smart Works – managing the project locally from planning to delivery, including identifying and onboarding participant teams and their stewardship.
• Securing one-year and multi-year grants from a range of Trusts and Foundations, including traditional grant funders, local charities, family foundations and corporate foundations to meet income targets c. 50k.
• Researching and identifying prospective grant funders who could support Smart Works Bristol. 
• Writing high-quality grant applications, working collaboratively with the Chair of the Board and staff team to deliver creative and compelling proposals for both core and restricted funding. 
• Maintaining strong relationships with current and prospective funders, including the preparation of impact reports and sharing regular updates on grant management. 
• Maintain an accurate data record of pledged, banked and prospective income for the Bristol centre, working in collaboration with Smart Works Charity to maintain local management accounts. 
• Representing Smart Works Bristol to a diverse range of stakeholders and audiences to generate income and raise brand awareness within the local community. 
• Support the Trustees with stewardship of fashion and retail partners, including venue and catering supporters, as well as our corporate partners supporting the charity. 
• Support the delivery of our signature fundraising events, including high-end supporter events and fashion sales, where the Trustees manage the project from concept to execution and ensure income targets are met. 

SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES

Essential Criteria:

• Extensive experience generating income of at least five figures from philanthropic income. 
• Demonstrable experience securing corporate partnerships of five figures. 
• Experience working with grant applications and/or funding proposals, and utilising a range of tools to identify new funding opportunities.
• Excellent written communication skills and strong attention to detail.
• Ability to prepare high-quality funding proposals and reports, adapting the communication style for different audiences and stakeholders to maximise impact.
• Target driven with excellent organisation and time management capabilities, demonstrating an ability to prioritise and work to deadlines.
• Creative and proactive approach to problem-solving, with an entrepreneurial attitude towards fundraising strategy.
• Passionate and enthusiastic about the mission and vision of Smart Works, demonstrated through clear initial research and understanding in the written application.

Desirable Criteria:

• Proven track record in securing six figure philanthropic income. 
• Experience in cultivating strong and positive relationships, both internally and externally, with multiple and senior stakeholders.
• Experience of organising fundraising events. 
• Interpersonal, verbal communication and presentation skills, in order to build strong working relationships with external stakeholders.
• An understanding of the Trusts & Foundations and high-value fundraising landscape, such as the current challenges, opportunities and trends.
• Knowledge of the local fundraising landscape in Bristol and the South West.

Smart Works promotes equity, diversity, and inclusion in our workplace. We particularly welcome applications from Black, Asian and minority ethnic candidates, disabled candidates, and candidates with lived experience of unemployment as we would like to increase the representation of these groups at Smart Works.

BENEFITS, TERMS AND CONDITIONS

• Full-time role, based in our Bristol Centre. 
• Monday-Friday with typical working hours 9 am-5 pm in line with centre opening hours. Happy to discuss flexible working at the interview. 
• Salary of £34,000- £38,000 FTE depending on experience.
• 25 days annual leave, excluding bank holidays. 
• Company pension. 
• Positive, supportive working environment with opportunities for practical training and progression. 
• VIP access at Smart Works sales, events and pop-up shops. 
• All successful applicants must provide two satisfactory references and complete a Basic DBS check.

HOW TO APPLY

Please submit a CV and answer the following questions via our recruitment portal here by midday on Thursday 5th December 2024. Your application should be addressed to the Head of Smart Works Bristol, Imogen Franklin.

1. Why do you want to work for Smart Works? (Max 250 words)
2. What experiences and skills do you have that makes you well suited to the role? (Max 400 words)
3. In your opinion, what is the biggest challenge and biggest opportunity in the current Philanthropy and Grants space? (Max 400 words)

First interviews will take place virtually on Tuesday 10th December. Final interviews will take place in person in Bristol on Monday 13th December.

If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact the recruitment team (see job pack for details) about submitting a manual application.

At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).

Background

Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £20 million through their Facebook Challenges and Virtual events. 

We are a fast-growing agency with a strong reputation for delivering outstanding results. Our team of experienced fundraisers know exactly what it’s like to be on the front line and put their heart and soul into every event. 

On a day to day basis, our team maintains a safe and welcoming environment and ensures all challenge participants feel valued and well supported. Our reputation for delivering an excellent service has helped our agency grow at a rapid pace and we are fast approaching our busiest period. We are now on the lookout for talented fundraisers who understand the value of supporter care to join our team.

About the role

Our moderators manage Facebook groups of up to 18,000 virtual challenge participants. You will be working with some of the biggest names in the sector, supporting them to raise five and six figure sums. 

This role is perfect for skilled fundraisers who can provide excellent supporter care, and is best suited as an additional source of income (the majority of our team are freelancers and consultants). You must be able to begin moderation at 9am (or earlier), wrap up by 9pm and adhere to our sub-three hour response time. 

As a Fundraising Group Moderator, you would be responsible for:

• Becoming the voice of the cause you are representing, adhering to their brand guidelines at all times

• Identifying, escalating and signposting any safeguarding issues

• Managing your own time and work on own initiative

• Responding to all post and queries in under three hours

• Maximising registration conversions and fundraiser activation 

• Providing fundraising support to challenge participants

• Ensuring that the group is a safe, constructive and positive environment

• Going above and beyond at all times to provide participants with an incredible experience

Our moderation takes place between 9am and 9pm, Monday-Sunday. Different challenges have different requirements and whilst you need to be on hand to monitor the group during 9am-9pm, the role does allow for a great deal of personal flexibility.

The ideal candidate will have a minimum of 3 years' professional fundraising experience. They will understand the importance of stewarding relationships and be committed to always acting in the best possible way for the charities we work so hard to support.

Full training will be provided alongside regular one to one and team catch ups. 

On a day to day basis you will:

• Work off your own initiative and have exceptional time management

• Be the charity representative for the event

• Maintain a safe and positive environment 

• Identify and solve/diffuse issues within the groups

• Bring your own personality to the role 

• Follow clear processes

• Engage with participants using a warm, friendly and informal tone

• Respond to posts and questions in a timely manner

• Respond to inbox messages from participants

• Use personal Facebook profile to moderate groups (this allows us to build relationships with participants)

• Encourage and motivate participants 

• Work on GivePanel to manage registrations 

• Post engaging content on a daily basis 

• Identify, report and signpost all safeguarding concerns 

Person Specification 

Essential

• At least three years’ professional fundraising experience

• Have own Facebook profile and strong understanding of the platform

• Be available for between 3 and 6 days per week (including one weekend day) 

• Excellent written communication skills 

• Ability to work off own initiative 

• Strong attention to detail

• Team player 

• Ability to multitask

• Problem solver 

• Creative and innovative 

• Exceptional time management skills

• Keen to learn new skills - your fundraising experience is a fantastic platform however group moderation can be a steep learning curve!

• Must be available to quickly adapt throughout the day should issues on the group arise

Desirable:

• Events and individual giving experience 

• An understanding of the Facebook Challenge model and/or experience of running Facebook Challenges

• Experience in using GivePanel or similar platform 

• Experience in managing Facebook Groups 

Position Summary
The Philharmonia Orchestra is seeking to appoint a Social Media and Content Manager towork with the Marketing team to promote all aspects of the offer – someone who is passionate about social media and is excited to be an innovator in the sector.

The newly created role will be focused on developing and implementing a new social and content strategy, with strands of activity that focus on growing and engaging audiences, raising the profile of the Orchestra on a global scale and maximising income. The successful candidate will be responsible for the management and optimisation of all our social channels, as well as content development and capture. Importantly, the candidate will work closely with the Marketing and Concerts teams to ensure our social channels are full of rich and engaging content, and a central part of the marketing mix. They will need to be confident in developing relationships pan- organisation, as they will work closely with a core group of staff and players to expand the capture and development of content.

Key Responsibilities
Strategic Planning:

• With the Marketing team and any external research/audience agencies, develop an annual content and social strategy and planner, which serves all areas of the business and campaigns
• Develop a brand personality appropriate to each channel, which builds on the Philharmonia core brand mission and values
• Develop a strategy for paid social activity and digital advertising
• Look at the introduction of more social channels, where appropriate
• Using various analytics tools, and tied to the wider organisational data strategy, develop reports for circulation on a regular basis, which show growth in audience numbers and engagement

Project Management:

• Schedule and optimise social channels (organic), ensuring there is a variety of content with a consistent TOV and brand, which delivers audience engagement, growth, and diversification
• Schedule and optimise paid social and digital advertising to maximise best performing channels
• Work with Managers to support with SEO and website navigation, as part of the whole customer journey
• With the Managers and an external agency, support with optimisation of the Google Grant account
• Analyse the effectiveness of all social and content and implement any optimisations and learnings
• Attend concerts and activities where relevant and part of the strategy, in order to capture imagery, stories and footage
• Coordinate with the stage management and concerts teams to ensure that information is shared well in advance and opportunities are maximised
• Work with partner venues and organisations to promote the work we do as engagements and on tour, in support of both parties’ strategies
• Work with the Data and Insight Manager to improve data capture, monitoring and understanding

Leadership and Management:

• With the Director of Marketing & Comms, work to engage the whole Orchestra in the production of content
• Work with a core group of players and staff to build confidence in the creation of content and capture, building a strong in-house team

Managerial Responsibilities:

• Attend workshops/conferences/seminars to be on the front foot of social media and content development – share learnings with the team and other stakeholders
• Be a brand guardian for the Philharmonia identity, working with the Director of Marketing & Comms to evolve and optimise branding across online channels and beyond
• Work with Director of Marketing & Comms on new online projects that may arise, as part of the programme and business development

Skills and Qualifications
Essential:

• Minimum three years’ experience in a relevant role
• A champion for social media and content development
• Knowledge of all social platforms, Google Analytics and other reporting tools
• Passion and interest for music and the arts, with a good understanding of orchestras
• Some experience in photography/videography (does not need to be an academic qualification
• Excellent communication skills (both verbal and written), with the ability to communicate convincingly to a diverse range of people
• Excellent interpersonal and social skills, with the ability to create strong relationships with a range of stakeholders and colleagues
• Ability to work successfully as part of a team as well as to use own initiative
• Ability to prioritise a mixed workload and to work to tight deadlines
• Willingness to have a hands-on attitude
• Willingness to work unsocial hours, including evenings and weekends both within London and the rest of the UK (occasionally internationally)

Desirable:

• Experience of working with a similar arts organisation
• Experience of working with musicians or other creative artists

An exciting job for a motivated, experienced retail manager, that wants to really make a difference. The Store Manager will oversee and expand our charity retail operation at our superstore on Barns Road in Oxford.

Our mission is ending homelessness and you can play a vital part.  The Store Manager is responsible for running our thriving store, selling donated furniture and household goods seven days a week and driving revenue to support our work. This exciting role also involves managing a strong team of staff and volunteers to meet income targets and enhance a thriving, profitable, retail social enterprise. The role supports our values and brand and provides effective leadership, training, and development to staff.  Working closely with our Learning & Development manager and Community manager delivering work experience and learning and development opportunities to the ex-homeless men and women [known as companions] who live within the nearby Emmaus community. Your role will embrace customer service, merchandising, staff supervision and everything else you’d expect in a retail environment, plus overseeing house clearance services and a fleet of five vans that play a crucial role to collect donated items and deliver customer purchases. 

There will never be a dull day in this role and it will suit an individual that is flexible, committed and gains fulfillment from not only acheiving sales targets but also helping people acheive positive change in thier lives.

This is an incredibily rewarding job that involves working directly with the charities beneficies so you get thesee te impact on our work on a day to day basis. The successful candidate will also beneift from a development & training packeage to enable them to further develop their skills & knowledge and take their career to the next level.

You'll also be joining a diverse international movement committed to ending poverty and suffering around the globe

So, if you have great communications skills, experience of retail management and working with vulnerable people and a positive “can do” attitude we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do.

EXCITING BRAND NEW ROLE!

We are seeking a confident individual, ideally with lived experience of the Armed Forces life to manage all elements of volunteering for our Armed Forces Community project in the Northwest of England, as part of the "Thrive Together" Veterans' Places, Pathways & People Programme (VPPP) in the same region.

This is a part time home-based role with extensive travel, where required, across Merseyside, Greater Manchester, Lancashire and Cumbria. Hours are flexible to suit, but will be between Monday to Friday.

A mobile phone, laptop and training is provided. You will need to be a car driver and have access to a car which is essential (business mileage is paid).

Please see attached the full job description and person specification.

The deadline for applications is 5pm Friday 29 November 2024 and interviews will be held virtually on Teams week commencing 9 December 2024.

Please note that you must be a permanent UK resident and already living in the UK, specifically within the Northwest of England. We will not be responding to anyone that does not meet this criteria. Thank you.

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable. For more information please go to the Scope website. 

Scope is looking for a dynamic Philanthropy lead to drive forward our ambitious growth plan. In this vital role, you will help develop the philanthropy strategy and help to secure and grow income from high-net-worth individuals.

Permanent, Full time, 35 hours a week

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW with working from home most of the time. 

We welcome all applications by 11:59pm GMT on Tuesday 10 December 2024.

The role 

In this role, you will:

• Build and maintain relationships with high-net-worth individuals.
• Oversee Scope’s flagship gala dinner.
• Manage Scope’s first giving circle with the Philanthropy Manager
• Manage a team of 3, across:
  • Philanthropy
  • Special events
  • Prospect research and proposal development.
• Ensure all donors receive exceptional stewardship, fostering strong, long-term relationships and continued engagement.

For more information about the role’s responsibilities, and the skills and experience required please use the apply link to go to the full job description.

About you

We are looking for a strategic thinker with excellent organisational skills, capable of prioritising workloads. 

The ideal candidate will have:

• A proven track record in securing substantial gifts from high-net-worth individuals.
• Experience overseeing a portfolio of fundraising events. 
• A successful track record in major donor fundraising, with experience in securing 6 and 7 figure gifts.
• A track record in managing committee members and their expectations.
• Relationship-building skills.
• Strong project management skills.

Make sure to explain in your application, with examples, how you have these skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people. 

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity and encourage applications from disabled people. We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview.

Just let us know in your application that you are applying under the Disability Confident, Offer an Interview Scheme.

If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Find out more about asking for adjustments at interview.

Equality, Diversity and Inclusion

Equality and inclusion are at the heart of everything we do. We want to seize every opportunity to build a truly diverse and inclusive workplace.

We work hard to ensure that we are making exciting opportunities available to all, and everyone feels valued, heard and respected so that we continue to build a high performance, high engagement culture.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus bank holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension 
• Excellent training and career development 
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

How to apply

Click the apply button to create an account and complete your application form.