Brand And Engagement Officer Jobs in Kingston Upon Thames, Greater London

Job Title: Youth Voice Manager

Reporting To: Head of Youth Engagement

Location: Hybrid (Our offices are based at Phoenix Brewery, W10 6SZ)

Contract: Full Time, Permanent 

Salary: £36,000

Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Remote and flexible working;
• Company Health Insurance;
• Excellent opportunities for training and career progression.

About The Mix 

The Mix is the UK’s leading digital charity for under 25s, reaching over 6 million young people each year.
Whatever issue a young person is facing, The Mix is always there for them - via our website, over the phone
or via social media. Our support is free, confidential, and anonymous and can be accessed wherever young
people are.

We connect young people to experts and their peers to talk about everything from money to mental health,
homelessness to jobs, break-ups to drugs and more. No topic is out of bounds, and we are completely
non-judgemental.

The Mix’s mission is to empower every young person to make an informed choice about their wellbeing,
whether that’s through our peer-led and moderated community, multi-channel helpline, counselling
service, crisis support messenger or our range of support content.

We aim to put young people at the centre of everything we do; we use our service data and collaborate
with under 25s to inform every aspect of our services and our wider work. We use youth voice work to share
a platform with young people and put their views and experiences at the centre of the conversation.

Key Responsibilities 

Oversee the Youth Voice programme

• Oversee the day to day running of The Mix’s Youth Voice programme, ensuring its alignment with
  The Mix’s strategy
• Lead the management of a database with 500+ young people, overseeing monthly reporting and
  data reviews
• Cultivate and maintain a safe, inclusive, and engaging environment for active youth participation
• Matrix manage a team of dedicated Youth Voice staff leads, providing guidance, support, and
  fostering collaboration
• Design and deliver Youth Voice training for all staff to equip everyone for meaningful involvement
  of young people in their work
• Advocate for the meaningful involvement of young people in all aspects of The Mix’s internal and
  partnership work from ideation through to evaluation
• Collaborate with internal teams and prominent brands and organisations to integrate youth insights
  into decision-making processes
• Lead Youth Voice projects, emphasising the amplification of young people’s voices while managing
• timelines and budgets effectively
• Ensure the effective implementation of safeguarding measures in the Youth Voice department,
  creating safe spaces for participation and maintaining compliance with safeguarding policy
  and procedure
• Work with the safeguarding team to build a culture of transparency and safety across
  the organisation
• Possible line management of officers and interns

Design engagement opportunities

• Design and implement a wide range of youth engagement opportunities, tailoring approaches to
  resonate with diverse groups of young people
• Work alongside the Senior Engagement and Training Officer to launch new Youth Voice roles as part
  of our community strategy, offering training support and taking the lead in ensuring their success in
  these roles
• Quality assure all session plans and engagement activities across the organisation
• Actively work to engage lesser heard groups of young people in our programme
• Ensure that all engagement opportunities are accessible, and inclusive of all young people

Community Strategy

• Ensure young people are at the heart of The Mix’s youth-led community, across a range of digital
  platforms including social media
• Support the community team when needed
• Any other duties as required

Person Specification

Essential

• A commitment to advocating for young people’s voices and ideas, with a drive to support and create
  opportunities for them to have ownership of spaces that they use
• Experience embedding youth participation frameworks within organisations
• Knowledge and understanding of Youth Voice frameworks and models
• Experience in group facilitation and an understanding of the co-design process
• Experience overcoming key obstacles in embedding youth voice frameworks
• Strong written communication and the ability to demonstrate empathy through written word
• A clear understanding of digital tools that young people use - including social media
• Experience delivering Youth Voice activities
• A youth work qualification or equivalent work experience
• Excellent organisation and administration skills with high attention to detail
• Excellent written and oral communication skills
• Experience of working within safeguarding frameworks

Desirable

• Experience of recruiting, managing, engaging and retaining volunteers
• Experience leading a team, either as a senior practitioner or as a line manager
• Experience managing projects including budgets
• Experience of working in a fast-paced environment with the ability to prioritise your own workload and to manage with competing tasks

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

Age UK are recruiting for a Director of Network Engagement & Support.

In this new, impactful role, you will be responsible for mobilising and subsequently continuously improving a new network engagement and support function. The aim of the function is to significantly enhance the understanding the of needs, views and priorities of local Age UKs and the way in which the national organisation connects with, engages, and supports them. 

Working collaboratively with local Age UKs and national teams, the Director of Network Engagement & Support will be responsible for developing and implementing a network engagement and support strategy. This includes driving forward changes that may include the type of support provided, the way in which it is delivered and how it is monitored and measured to ensure our approach is responsive, sustainable and supports the strategic objectives and operational needs of the network.

This will require collaborative working across a range of teams to ensure a coherent and coordinated approach. This role and team will engage directly with local Age UK leadership, be the owner of the organisational overview of the network and network interactions, ensuring risks and issues are appropriately managed and that there is an effective and transparent flow of information across the organisation and network including into formal governance mechanisms.  

The Director of Network Engagement & Support will ensure the effective delivery and operation of several formal and informal network engagement activities, for example Chief Officer induction. Whilst taking responsibility for providing team strategic direction and management to achieve objectives, the role holder is also expected to be a visible and constructive participant within both the wider Age UK senior management team and the senior team of the Network division.

Please see role description for full responsibilities.

This is a hybrid opportunity, linked with our central London office. Travel to other Network locations is required and may involve overnight stays.

Must haves:

• Experience of designing, leading and building high performing teams including bringing teams together to achieve change.  
• Experience of developing, implementing and continuously improving a support or relationship function setting standards for delivery i.e. KPIs/ SLAs including using technology effectively.  
• Demonstrable experience of building productive stakeholder relationships at executive level, with an ability to influence and negotiate and overcome barriers particularly in relation to delivering strategic objectives.  
• Proven track record as a strategic thinker, ability to recognise and navigate the overall operating context of an organisation, and think critically about evidence, business requirements and user needs. 
• Excellent interpersonal and communication skills and an ability to build and maintain effective working relationships with diverse stakeholders in a complex environment.
• Good influencing, negotiation and persuasion skills with senior managers and stakeholders to enable the delivery of positive solutions.   
• Excellent organisational and planning skills with the ability to prioritise workloads, maintain systems, manage competing demands and work calmly and confidently under pressure.  
• Excellent oral and written communication skills with a flair for adapting tone and message for different audiences.   
• Proven ability to analyse complex information and make decisions/formulate recommendations quickly, communicating information clearly and accessibly. 
• Proven experience of improving outcomes for stakeholders through collaboration and coordination along with an ability to use own initiative to take action. 

Great to haves:

• Knowledge of the role of statutory, voluntary and private sectors in relation to service provision for older people.
• Knowledge of services for older people, with a particular focus on those provided by local Age UKs.
• Well-developed understanding of the environment affecting statutory, private and voluntary sector organisations

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

This role is responsible for supporting the growth, planning and delivery of KCLSU campaigning and organising activity ensuring that elected officers, Academic Associations, Networks and students are enabled and empowered to create strategic, member-led campaigns. Support our members to develop, shape and deliver their agenda, providing advice, coaching and guidance on how to develop impactful campaigns and projects. Work as part of the Student Voice Team to embed campaigning and organising across all areas of our work ensuring that students from every segment of the membership are empowered to make change through campaigns. Enable our communities (Academic Associations, Liberation Networks and Student Representatives) to grow and develop into effective representative bodies.

Responsibilities include:

Growing, planning & delivering KCLSU campaigns

• Provide resources, support and mentoring to student officers and student campaigners, utilising digital and offline organising models of engagement, to support them to develop hard-hitting and effective campaigns.
• Coordinate and work with KCLSU teams to support representatives and members in delivering their campaigns and communicate the impact of campaigning at KCLSU, building interest and recruiting new activists as a result.
• Deliver a range of approaches to student voice engagement, developing diverse methods of participation and innovative practices for facilitating student decision-making, co-creation, and capturing insight.
• Work with external organisations to lead on KCLSU involvement in local, national and NUS campaigns.
• Responsible for measuring and reporting the impact of our campaigns.

Developing Student Representative Communities

• Support Networks, Academic Associations and Campaign groups on-going growth and development, supporting them to build inclusive, active, and intersectional student-led communities.
• Engage with representatives through coaching, building relationships and providing support as they develop and deliver their campaigning and organising agenda.
• Ensure participation in representation is accessible and inclusive, identifying and removing barriers to engagement particularly for low participation groups.

Leadership Development

• Create and deliver training, guidance and ongoing support for Student Officers, Student Representatives and Academic Associations, equipping students with the knowledge and skills that enable them to thrive in their role and feel empowered to grow as community leaders.
• Build strong and nurturing relationships with student representatives and Academic Association leaders, coordinating effective engagement and regular contact with our members.
• Empower students – particularly those from low participation groups - to become student leaders and participate in KCLSU Elections.

A successful candidate will have:

Qualifications

• A good standard of education, ideally to graduate level or equivalent. (Desirable)

Experience

• Experience of working in a campaigning organisation or as a campaigner
• Experience of mentoring and coaching staff/elected representatives/volunteers
• Experience of working in successful partnerships with a range of stakeholders
• Experience recruiting and supporting volunteers
• Experience of facilitating and delivering training
• Experience/involvement working with a membership organisation (either as an employee, representative or trustee) (Desirable)
• Experience of working with young people/education or similar (Desirable)

Knowledge

• Knowledge of community-building techniques and how to increase participation
• Knowledge of various campaigning and lobbying techniques
• Knowledge of community organising techniques
• Knowledge of current issues affecting the higher education sector
• Understanding of underrepresentation in higher education/voluntary sector and how these groups are affected by structural inequality (Desirable)
• Good understanding of representation systems and practices (Desirable)

Skills

• Ability to build, enable and empower campaign teams and support others to do so.
• Ability to collaborate well with others and to use initiative and creativity to resolve problems
• Ability to motivate, coach and support others to enable their development
• Excellent planning, organisational and administrative skills, with a particular focus on attention to detail
• Competent IT skills and ability to learn new systems quickly (Desirable)

Aptitude

• A desire to empower individuals, communities, and grassroots movements
• Able and willing to actively demonstrate KCLSU's values

The list above is not exhaustive. For further details, please review our Job Pack

Our values

You will see on our Job Pack that we are a equal opportunities employer and we live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.

Benefits of Working for KCLSU include:

• Hybrid Working Policy 
• Pension Contribution
• Interest Free Season Ticket Loan & Computer Loan
• Cycle to work Scheme
• Enhanced Sick Pay
• Enhanced Maternity and Paternity Pay
• Eye Tests & single focal glasses allowance
• 25 days annual leave plus bank holidays and university closure days
• Discounts at KCLSU venues
• £30 wellbeing allowance per term
• Employee Assistance Programme
• "No meeting Friday" ethos
• Death in Service

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

Eligibility

To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

Location: Based in the London office (Working from home is an option in line with Crisis’ Hybrid Working policy with a minimum of two days a week working in the office)  

About the role 

As Crisis’ Media Officer, you will play a key role in securing impactful media coverage that inspires the public and politicians to join our fight to end homelessness by raising awareness of our influencing campaigns and fundraising events. You will help to build Crisis’ profile by bringing to life our work, demonstrating how we end people’s homelessness for good through education, training and support with housing, employment, and health.

Your role will be creative and varied. You’ll work with our frontline staff to identify people facing homelessness who want to share their stories and empower them to do so. At Crisis we always champion the voices and experiences of the people who we support. You’ll help create bold and hard-hitting news stories to engage our audiences and bring to life some of our biggest organisational campaigns, like our annual Christmas appeal. You will also help make the most of reactive opportunities that come through to our press office and help build relationships with key journalists. 

About you 

You will have: 

• Experience of working within a busy press office environment/ PR agency or as a journalist. 

• Experience of supporting with or delivering impactful media campaigns or stories that have helped secure quality coverage in national and regional news outlets, as well as softer consumer features.

• Excellent writing skills, with the ability to craft engaging copy for a range of audiences, including political, consumer, tabloid, trade and everything in between. 

• Experience of working with case studies, identifying and preparing stories for the media and empowering people to share their experiences.

• Strong news sense, with a good working knowledge of the UK media, including digital media production, with experience of creating digital first coverage and amplifying campaign messages creatively in the digital sphere.

• Dedication to Crisis’s purpose and values including equality and social inclusion.    

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 29th September 2024 23:55

Can I use Artificial Intelligence (AI) technology for my application?

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success.  We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Interview process: Competency-based interview + written task.

Interview date and location: Wednesday 9th and Thursday 10th October 2024, in-person at our London office.

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team  to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

Job title: Senior Communications Manager

Manager: Head of Public Engagement

Line reports: Communications and Campaigns Officer

Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester or Birmingham

Salary: £42,000-£45,500 (London) or £39,000-£42,000 (Manchester or Birmingham)

Hours: Full-time (37.5 hours), open to 4/5 days per week

Contract: Permanent

Overall purpose

The Senior Communications Manager is responsible for developing, leading and implementing key aspects of our communications and engagement strategy. Your focus will be to maintain our high reputation and build engagement with key audiences – principally target public audiences, corporate partners, funders and supporters, volunteers, clients, and staff. 

Bridging the gap between senior leadership and delivery, you will be a confident and strategic thinker, but remain excited by the challenge of getting stuck in. You will be comfortable supporting colleagues to deliver activity as well as working independently on your own projects. You will have the knowledge and experience to ensure that the right policies, frameworks and plans are in place for our small team to achieve ambitious plans.

The Senior Communications Manager is responsible for campaigns, PR, content and storytelling, brand and creative, and plays an integral role in internal communications. They also support other external engagement activities, such as digital marketing campaigns, corporate partner acquisition and retention, and public fundraising.

Strong copywriting is essential for this role. You will be able to write, edit, and tailor content for different audiences, and publish it across various channels, including the website, social media, emails, and marketing materials. 

You will enjoy variety. Your day could involve operational planning, developing a new campaign, briefing freelancers and agencies, finding compelling stories, creating our Impact Report, speaking with journalists, working on internal communications, or drafting social media posts.

The successful candidate will have strong emotional intelligence, relationship building and negotiation skills. They will be collaborative and creative, drive projects forward, work effectively alongside the Senior Digital Marketing Manager, and bring people together across the organisation. They will provide supportive, effective management to the Communications and Campaigns Officer, and be an internal advocate for the impact our Communications and Engagement can have.

It is an exciting time to join our team. Breaking Barriers is an innovative organisation, so you will need to be comfortable with change and building new knowledge quickly. Although our work is fast paced, the Public Engagement Team prides ourselves on supporting each other, approaching problems with a good sense of humour, and being willing to experiment and learn.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Sunday 13th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

ETF:

The Education and Training Foundation (ETF) is the workforce development body for the Further Education and Skills sector. We work in partnership with others to deliver professional learning and development for teachers, trainers and leaders. We balance government priorities with sector needs to achieve our core charitable purpose to improve education and skills for learners aged 14 and over.

The ETF believes that the key to improving education and training is to support teachers, trainers and leaders to excel. Everything we do is in pursuit of its vision of:  

• highly effective, professionally confident teachers and trainers  
• first class leadership of the sector  
• FE as the career of choice for ambitious professionals who wish to make a difference.

About the Job:

This is an opportunity to manage the tactical delivery of a range of strategies designed to support Department for Education funded contracts, membership engagement, participation, and growth, and to support corporate and delivery partners acting on behalf of the ETF.

Your Profile:

We’re looking for a Marketing Officer to join our fast-paced, friendly marketing team on a fixed term contract until the end of June 2025. If you have experience of delivering campaigns, love adapting tactics to meet KPIs, and enjoy a supportive environment where you have the space to try new things, this is the perfect role for you.

This is a varied role, and you’ll be working on several projects concurrently, and we’ll want to hear your ideas about how to elevate our work. One day you’ll be working on new brand collateral and thinking about how to engage our member audiences, the next you’ll be delivering tactical activity designed to meet the KPIs of Department for Education contracts. Because you’ll be working across various contracts, you’ll need to build positive working relationships with teams across the organisation, and we’ll be looking to you to think of new ideas to meet objectives.

You will also help us overhaul our use of data and insights, ensuring we make the most of any opportunity to talk to our audiences.

In return, we’ll provide you with a supportive team environment where we encourage new ideas, celebrate our successes, and share our expertise and experience with each other, as well as a range of benefits – think generous annual leave (plus extra at Christmas), hybrid working, access to a comprehensive staff wellbeing programme, volunteering leave and more.

The successful candidate will have:

· Experience of supporting the development and implementation of successful marketing strategies.

· Experience of using appropriate marketing tactics to meet project KPIs, including email marketing, advertising, social media, and direct mail.

· Experience of using a CRM for marketing purposes.

· Experience of email marketing, including building, testing, monitoring, and adapting campaign as needed to ensure effectiveness.

If you would like to receive a full job description for this role, please click here.

If you are an exceptional candidate who would like to make an impact and enjoy working in a vibrant and cooperative environment, we will welcome your application.

Applicants should apply by submitting a CV and cover letter (maximum 600 words), outlining how you fulfil the requirements of this role. 

Information

· Starting Salary: £37,150 per annum to start, with service and performance related progression.

· Contract type: Fixed-term until 30 June 2025 and full-time

· Location: London – Victoria/Hybrid (the role requires at least one day in the office in Victoria)

· Deadline for applications: 4 October 2024

ETF reserve the right to close this vacancy earlier than advertised date.

ABOUT GLAN

The Global Legal Action Network (GLAN) works with affected communities to pursue innovative legal actions across borders to challenge states and other powerful actors involved in human rights violations and systemic injustice. Our actions address the most pressing instances of human rights concern and they fall within the following themes: War and occupation; accountability and supply chains; environmental and economic justice; and migration and border violence.

Since our establishment in 2016, we have developed legal strategies directly addressing human rights impacts in over 23 countries and territories. Our cases include the successful legal challenge against imports of cotton produced with forced labour in Xinjiang (East Turkistan) into the UK on behalf of World Uyghur Congress and the climate case against 32 European States before the Grand Chamber of the European Court of Human Rights, brought on behalf of six Portuguese youth-applicants.

More recently, we have supported the preeminent Palestinian human rights organisation Al Haq, to rapidly challenge UK weapons exports to Israel due to the risk of these arms being used in violations of international law. 

ABOUT THE ROLE

As the Head of Strategic Communications at GLAN, you will spearhead the development and execution of a comprehensive communications strategy that amplifies GLAN's mission and impact on a global scale.

You will lead the strategic planning, implementation, and evaluation of all communications efforts to enhance the organisation's brand, increase public awareness, and support advocacy and fundraising initiatives.

A key part of your role will be to establish GLAN's voice and brand, ensuring it resonates with diverse audiences. You will lead on improving our website and communications style, producing high quality content and ensuring consistent and compelling messaging across all platforms.

By fostering strong relationships with key stakeholders, including the media, partners, and the affected communities we support you will play a crucial role in advancing GLAN's vision to challenge injustice through innovative legal strategies. 

Reporting directly to the CEO you will form part of the Senior Leadership Team to drive organisational growth & development; looking beyond your immediate communications responsibilities.

This is an exciting time to join GLAN. We are seeking a Head of Strategic Communications to build an ambitious communications strategy focused on some of the biggest human rights and climate change issues of our time. At this point in time, the team is small with some budget to work with external freelancers, consultants or agencies. We are looking for someone to grow with GLAN; joining us with a communications team of two and developing your team in the years to come. You should recognise that in the short to medium term, the role will involve some hands-on responsibilities until such time that we can expand the team.

KEY RESPONSIBITIES

Communications Strategy

• Align cross-media communication strategies with thematic goals to maximise success across all initiatives. Develop campaign & advocacy communications which will influence change.
• Collaborate with project delivery teams across GLAN to ensure a consistent calendar of communications, highlighting all key areas of work.
• Lead and mentor a high-performing communications and advocacy team, currently including a Campaigns Coordinator.
• Create and manage the departmental budget in alignment with the overall communications strategy.
• Utilise data and insights to map and analyse audience behaviour, informing and optimising communication activities.
• Monitor and evaluate the success of campaigns, tracking performance against strategic KPIs.

GLAN brand

• Oversee the review and redesign of the organisation's website to enhance user experience and engagement.
• Champion and promote the use of GLAN's brand among colleagues, fostering a unified brand identity.
• Develop a strong brand presence and establish comprehensive brand guidelines that reflect GLAN’s core values, emphasising the voices of affected communities in all communications. 

Senior Leadership Team (SLT)

• Serve as a key member of the senior management team, contributing to strategic decision-making and organisational planning.
• Represent the organisation externally at events, conferences, and meetings.
• Prepare communications updates and reports to the Board and relevant committees Work with SLT to improve impact measurement across GLAN.
• External stakeholders Be a Face of GLAN; building & cultivating tactical relationships and networks
• Develop a robust relationship management system to enhance engagement with key press contacts, partner organisations, related networks, and other critical stakeholders.

GENERAL RESPONSBILITIES

• Undergo ongoing training to stay updated with changes and new developments in the legal field.
• Always conduct yourself in an ethical and professional manner. Adhere to all company policies and procedures.
• Undertake any other reasonable task or duty as may be assigned by the Director, Chief Operations Officer, Senior Lawyers or Board of Trustees.

POSITIVE ACTION STATEMENT

We regret that GLAN’s workforce is currently not representative of society. We seek excellence in our team, and we are aware that in not attracting diversity, we are missing exceptional candidates. We are looking to expand on the range of experiences and perspectives of our colleagues, as we believe this will better serve the people we represent. We especially invite applications from those with knowledge of the language, culture, and political environment of countries in the Global Majority, particularly those in which we currently work.

BENEFITS

You are likely to join the Global Action Network because you are passionate about our work. But here are some other great reasons to work with us:

• Salary £50,000 - £55,000
• Home working
• We’ll enrol you in a pension scheme, with 3% contribution from GLAN if you put in at least 5%.
• We have access to an Employee Assistance Programme.
• 25 days annual leave, plus bank holidays and three days gifted between Christmas and New Year
• Enhanced maternity, paternity & adoption pay
• Enhanced compassionate & bereavement leave
• Paid wellbeing leave
• Access to co-working spaces
• Homeworking allowance (as per HMRC guidelines)
• Potential for sabbatical leave to support staff who wish to take time away from work to pursue travel, study or other personal life changes 

QUALIFICATIONS

A degree or equivalent professional experience in a relevant discipline.

EXPERIENCE

Essential

• At least 5 years’ experience in a senior communications position with overall responsibility for organisational strategy design and delivery
• Experience in developing and implementing campaign based communications strategies, advocating and influencing change Line management and team development including KPI setting in line with strategy
• Brand identity and development Experience of maximising campaign success and creating compelling media assets on a small budget
• Experience of monitoring and evaluating multichannel communications and presenting this data as a tool to optimise communications
• Experience working with external agencies

Desirable

• A progressive communications style empowering the communities we support.

SKILLS & KNOWLEDGE

Essential

• Excellent verbal, written and interpersonal communication skills, with the ability to communicate and tailor content effectively for different formats and audiences and with high levels of accuracy and attention to detail
• Proven ability to meet tight individual and group deadlines and to manage one’s own workload through effective prioritisation, time management and organisational skills
• Excellent interpersonal skills
• Ability to spark collaboration with external and internal stakeholders
• Works well to deadlines

Desirable

• Experience of developing communications strategies for small NGOs
• Experience of, and interest in human rights and environmental issues

SPECIAL REQUIREMENTS

GLAN is a homebased organisation. It is expected you will have an appropriate space, free from distraction, to carry out your duties. You will be required to attend semi-regular meetings & events.

GLAN VALUES

GLAN has a set of core values. As a Lawyer you would be required to uphold these values through some of the examples below:

Community Centred

• Ensure effective development & delivery of communication strategies & plans that contribute to our vision and mission, ensuring our communications feature the voices and issues faced by the communities we support.

Partnership Focused

• Building and maintaining key relationships internally and with press, partners, networks and communities.
• Experienced in coordinating communication campaigns with external networks.

Radical

• Committed to deep, systemic change rather than superficial fixes both in how we work and how we run our organisation.
• We strive to dismantling systems of oppression that perpetuate racial and class inequalities within our organisation and the communities we serve.

Creative

• Bold, innovative, and creative in the identification, development and communication of our work.

Tenacious

• Build long term case strategies to persist in awareness raising and maximising support for our cases.

This role is perfect for someone progressing their corporate fundraising career, but not yet ready to specialise in account management or new business. A priority will be to ensure that we really support and value our existing partners, but you will also have the opportunity to research and develop new opportunities with the Head of New Business. Valuing the importance of the day-to-day routine of administration, data entry etc will also be central to this role and an important responsibility.

To support existing corporate partners, creating opportunities to grow and develop their engagement and support. To support the Head of new Business in the development of new partnership opportunities. This role is about shaping and growing corporate fundraising income and so priorities may change and there could be juggling of priorities, so it’s important that this is an environment that you have experienced before and can thrive in. You will have an innate desire to listen, to learn and to grow in this role.

You’ll be successful in this role if you have a creative and purposeful mindset, with a desire to make the most of opportunities while also being able to ruthlessly prioritise. Valuing and developing relationships will be second nature to you, and written and verbal communication will also be strengths that you apply to the highest standards. Experience in researching and developing potential new partnership prospects, activities and campaigns are also important as well as the ability to work both collaboratively and independently on your own initiative.

Associate Director, Engagement (Major Gifts), UK & Europe
Thunderbird School of Global Management at Arizona State University
£68,000-£75,000
Permanent, Full-Time
Home-based (UK)

Are you a major gifts fundraiser ready for a new and exciting opportunity? Perhaps you want to work for a globally renowned institution, addressing the world’s most pressing needs with impactful solutions?

Thunderbird School of Global Management at Arizona State University is the world’s leading institution for global leadership, management and business education - but it is much more than a school. It is the world’s only truly global and multinational management school, delivering cutting-edge programmes training the next generation of leaders and innovators across the globe.

We are recruiting our new Associate Director, Engagement (Major Gifts), to help shape the future of Thunderbird and ASU in the UK and Europe.  As a member of a small but mighty team in the UK, you will work remotely with teams of skilled and dynamic colleagues based predominantly in Phoenix, Arizona, as well as others around the world.

As the Associate Director, Engagement, you’ll have the opportunity to engage with the unique, vibrant global community that is Thunderbird and ASU. You will be fundraising for dynamic priorities such as scholarships, collaborative and impactful programmes, centers, professorships, and more.

This is a chance to be part of an institution that is multicultural, diverse and inclusive, and whose alumni are genuinely changemakers.  You will be working for a truly global organisation with an outstanding reputation and almost limitless potential. 

Thunderbird is partnering with Constellate Global Talent on this search.

Interested?

The candidate pack and details to contact us for a confidential discussion are attached. 

To apply, please send your CV and cover letter via CharityJob or Institute of Fundraising no later than midnight on 2 October 2024.

Please do not apply via the Arizona State University website. No agencies please.

The Development Trusts Association Wales (DTA Wales) is an independent practitioner-based membership organisation promoting the work of, and supporting the growing network of, community enterprises in Wales. Our members are all independent not-for profit organisations who are serving their communities through a wide variety of services and initiatives.

We are seeking a skilled and adaptable comms professional to deliver engaging communications and event support in both English and Cymraeg for DTA Wales and our Egin programme. We need someone who loves telling stories to convey the power of community action, and who excels at curating online and in-person events which support it.

DEADLINE - Midday October 3rd 2024

Please find the job pack and application form on our website.

We are seeking an operational and people focussed Chief Operating Officer (COO) to join our Executive Team. You will drive development of all financial and operational management, processes and reporting, overseeing the organisation’s day-to-day operations including the leadership of Finance, People, Governance, Fundraising, Marketing and Communications and Digital.

The successful candidate will have held broad finance and operations positions, with a track record of interacting at Board level and presenting clear financial and management information. Whilst you don’t have to be financially qualified, we do need someone with strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively. You will have experience in implementing new and/or successful improvements to existing systems and processes, with a track record of driving organisational change. The post holder will have a good understanding of regulation and best practice alongside the ability to develop efficient processes and controls in line with our governance framework. Ensuring that people are at the centre of the Florence Nightingale Foundation (FNF) you will play a key role within the Executive team supporting the charity to achieve sustainable growth and delivery of efficient and effective services ensuring plans are developed and implemented, and targets are met.

You will have a passion for our purpose, commitment to our mission and alignment with our organisational values. Whilst being robust about process, you need to be able to flex to changing circumstances and be skilled at getting the best out of people as well as driving a culture of continuous improvement and learning. Crucially, you will be wholly committed to driving forward the core infrastructure for our work supporting nurses and midwives in leadership development to improve health and care outcomes.

This role provides a unique opportunity to inform, lead and shape the future of our impactful charitable mission and growth.

Principle Duties and Areas of Responsibility

Operational Leadership and Governance

• Overall accountability for the operations of the foundation
• Oversee and optimise internal processes and workflows to enhance efficiency and productivity
• Evaluate and improve overall performance by gathering, analysing and interpreting data and metrics
• Oversee robust risk management processes and protocols proactively identifying and mitigating potential risks
• Oversee the development of all necessary policies to ensure safe and healthy working environments
• Ensure FNF is compliant with all financial, tax, charity and legal requirements

Financial Management

• Oversee the development and monitoring of the financial strategy for the organisation, providing recommendations, information and guidance to the Trustees and Executive team to inform decision making
• Maintain and review polices and processes to ensure good financial controls are in place that meet both legal and tax requirements. This includes maintaining appropriate records and controls over restricted funds to ensure that these are used and reported appropriately
• Support the Finance Manager and Executive team in setting FNF’s annual budget, with robust analysis and justification of intended expenditure, financial forecasts, cashflow etc. securing active engagement and ownership from all internal budget holders
• Oversee the financial reports required to review progress against plans and forecasts throughout the year and ensuring these are disseminated and understood across the organisation
• Accountable for regular financial updates to Trustees including the Finance Investment Committee (FIC) and Board meetings along with the preparation of the financial aspects of the annual report and accounts
• Oversee the management and development of VAT reporting for FNF and trading subsidiary
• Oversee the financial aspect of FNF Global delivery to ensure compliance with HMRC

Systems and controls

• Lead in the development, implementation and monitoring of effective procurement systems and procedures, ensuring that FNF achieves best value and drives efficiencies through our external contracts
• Lead on the annual audit in accordance with current practice and the Charity Commissions Standard of Recommended Practice (SORP), liaising and managing the relationship with the auditors
• Oversee the operation of the payroll process and related HMRC contract ensuring that payments are made in an accurate and timely way
• Work with the Finance Committee to manage the investments for FNF, overseeing regular reviews of the investment policy and portfolio, liaising with external partners as necessary

Fundraising, Events, Marketing and Communications

• Provide leadership around income generation, making sure that this is located within the strategic framework and day to day thinking of the Foundation
• Provide leadership and direction for Marketing and Communications, ensuring that overall plans are in support of our strategic objectives
• Ensure all income generation activities from within this team are fully integrated across the Foundation, recognising the importance of inter departmental relationships
• Lead the team in the planning, communications, income generation and execution of the annual Florence Nightingale Commemoration Service and any similar high profile events.

Digital

• Provide strategic leadership in overseeing digital initiatives, guiding the development and execution of a comprehensive digital strategy

HR

• Provide expert professional judgement, advice, and guidance to the Executive and Senior Leadership teams in developing, monitoring, and implementing people strategies, policies and procedures, workforce and training that meet service needs.
• In partnership with the Head of Operations develop, communicate and implement the People and Culture Strategy.
• Support the ongoing development of a culture to enable the development of a workforce which is at the heart of the organisation, in which colleagues feel valued, safe, and respected.
• Build on our ability to work in agile and flexible ways, establishing innovative ways of working and providing outstanding learning and development opportunities for all colleagues.
• Create relevant and dynamic talent and succession plans, enabling us to develop and support our workforce as well as focus on the long-term skills and capabilities required within FNF

People Leadership

• Lead and develop the operations team, leading by example you will promote a positive and proactive culture, encouraging the team to work collaboratively across FNF
• Effectively manage the performance of the team, ensuring they are working on agreed objectives and outcomes

Person Specification

Experience, Knowledge, and Skills

• Proven experience as a senior leader in ideally a non-profit or public sector organisation
• Strong and extensive operations management experience, financial leadership and programme delivery
• Experience of working on projects to integrate systems and improve processes / ways of working would be highly desirable
• Demonstrated success in strategic planning, organisational development and stakeholder engagement
• Excellent leadership and team management skills, with the ability to inspire and motivate staff
• Exceptional communication and interpersonal abilities, capable of representing the charity effectively to external audience
• Experience of working with a Charity Board of Trustees
• Proven ability to develop a long term financial strategy and plans
• Experience of developing and implementing processes and policies as well as setting standards and targets aligned to organisation objectives
• A commitment to the charity's mission and values
• Excellent numerical and analytical skills with the ability to distil and communicate complex financial information in a way that is easy to understand
• Ability to think strategically, anticipating future trends and developing plans accordingly
• Encourage innovation and seek to understand best practice from both inside and outside the sector
• Strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively is essential
• ACCA/CIMA/ACA or an equivalent finance qualification is desirable

Competencies

• Able to demonstrate strong leadership inspiring teams to achieve strategic goals through collaboration and communication
• Develops and establishes strong relationships both internally and externally to enhance organisational partnerships and drive success
• Champions innovation fostering a culture of adaptability and forward thinking
• Comfortable with ambiguity, possesses the drive, energy and resilience to see through change
• Proactively oversees financial risk and governance, anticipating potential challenges and implementing pre-emptive measures to ensure resilience and assurance.
• Sound judgement to make informed decisions and balance competing demands, even in complex or ambiguous situations.

First Interviews will be held on: 21st October 2024

Strictly no agencies please.

Maudsley Charity funds and promotes ideas, collaborations and teams that give people most affected by mental ill-health the best chance to recover and fulfil their potential. We work with NHS, academia and community organisations. 

An exciting support role has become available in Maudsley Charity’s Grant Programmes team.

Are you looking for a new challenge, a place you’ll be valued, and a team you can make an impact on to achieve common goals? Can you communicate effectively and work with a senior team and senior external stakeholders?

We’re looking for a Team Support Officer and PA to provide PA support to our Director of Programmes and provide administrative support to the Programmes team’s delivery of work. The ideal candidate will share our values, have excellent attention to detail, a strong sense of initiative and an approachable manner.

Maudsley Charity – Team Support Officer and PA

Location: Denmark Hill, London (and home working)  

Salary: £33,000 per annum, plus excellent benefits 

Contract: Permanent        

Our small, ambitious team works in a collaborative and supportive way. A big focus of the role is prioritisation and planning, so you’ll support the Director of Programmes, Head of Impact & Effectiveness and wider team to prioritise, forward plan, manage diaries and prepare for meetings. This is a great role for someone wanting to develop their administrative experience and exposure to board and executive level working. You will have responsibility for supporting a Trustee level grant making committee. You’ll get exposure to the strategic overview of the Charity and insight into managing teams, grant-making and charity operations. You’ll quickly see the impact you can make within the team to improve our effectiveness and ways of working; and what we’re working to achieve as a charity. 

Maudsley Charity works primarily with South London and Maudsley NHS Foundation Trust and the Institute of Psychiatry, Psychology and Neuroscience, King’s College London, as well as a range of voluntary and community organisations to fund ideas, big and small, that drive service improvement and support people who experience mental illness. 

The Charity operates primarily within the four boroughs served by South London and Maudsley NHS Foundation Trust (Croydon, Lambeth, Lewisham and Southwark), but the work we fund has the potential for wider impact at both national and international levels, through the sharing of the outcomes with the wider mental health community. The Charity is committed to ongoing development and learning about how to make an impact. Find out more about our change model that underpins our way of working.

We are based in our vibrant offices in the Ortus Centre, Denmark Hill; a great place to work and hold events. We offer a friendly working culture, with the following benefits for our staff (just to name a few):

• Hybrid working, 2-3 days spent with the team at Ortus/onsite each week and 2-3 days at home/offsite.
• 25 days annual leave, with a further one day after 3 years’ service and a further one day after 5 years’ service. Plus, additional non-working office closure days over the Christmas period.
• Pension scheme with up to 6% employer contribution, subject to a minimum 3% employee contribution.

Maudsley Charity is an equal opportunities employer and makes no discrimination on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex. We are committed to offering interviews to candidates who meet the role requirements and have lived experience of mental illness. 

Speak to Harris Hill about joining our ‘Ask Us Anything’ webinar to really “ask us anything” about the role and understand our values.

How to apply

Maudsley Charity removes bias from the recruitment process to ensure fairness. This is done by initially asking interested applicants to answer four competency-based questions – these will be anonymously scored by the panel. You’ll still need a CV to have productive conversations with the Harris Hill Consultant, but CVs will only be reviewed by the Charity if you are invited to interview.

Ask Us Anything webinar: Friday 27th September 12-1pm

Closing date for applications: Friday 4th October 5pm

Recruitment exercise (carried out online): Thursday 17th or Friday 18th October (c.40 minutes)

Interview (face-to-face in Ortus): Friday 25th October (c.45 minutes)

If you would like to receive further information and discuss this role, please contact Emma Stone at Harris Hill via the apply button.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Are you looking for a new challenge? Are you keen to develop your influencing and communication skills to help Chapter One retain, grow and unlock corporate partnerships for the benefit of struggling young readers?

40% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard. Chapter One is a fast-growing charity, with a vision of a world in which all children have the literacy skills they need to thrive.

Many children fall behind with reading simply because they lack the opportunity to practise: we work to ensure that every child has 1:1 reading support at the time they need it most. Chapter One’s unique, online, reading support programme pairs struggling 5 to 8 year olds in over 11 areas of the UK with over 3000 volunteers who are recruited from a range of local and national businesses.

We are seeking a proactive, energetic and enthusiastic Corporate Partnerships Officer to be an integral part of a team which aims to both maximise corporate income and deliver an excellent partner experience. This is an opportunity for an early career professional to learn about charity-business partnerships in a dynamic, small charity which is flexible and agile. 

Reporting to our Corporate Partnerships Manager, but also working closely with our Business Development Manager, you’ll support them both to deliver our annual volunteer targets and maintain our strong partner retention rate (currently 88%). This will involve supporting both the identification, acquisition, and onboarding of new partners, but also the account management of a portfolio of existing partners.

Please read the full job description for details of the responsibilities of the role, and our employee recruitment pack to learn more about Chapter One. This is a fully remote position and is ideal for someone home-based with the ability to travel to occasional meetings. 

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. 

Chapter One is committed to safeguarding children and young people. All postholders are appointed subject to a satisfactory Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.

It's an exciting time our growing organisation as the delivery partner for UCL’s new Student Life Strategy. In 2023 we received a multi-million-pound investment to enhance student life at UCL. The financial backing from our parent university is recognition of the transformative effect that extra and co-curricular experiences have on students at UCL – helping them develop skills, build networks, reduce loneliness and isolation, grow in confidence, and enjoy their time here.  

We are looking for a Communications Coordinator.

Help us make more happen at one of the UK’s leading universities, UCL. We’re looking for someone to take our digital communications forward, grow our social media channels, and keep us at the cutting edge of content and trends. You’ll run the day-to-day operation of our primary digital channels, including social media, and support other teams across the charity to use their digital channels effectively, making sure our communication is consistent and high-quality.

This is a full time and permanent role. This role is also a hybrid working role, where 40% of the role will be on campus based.

Have you got experience of delivering communications campaigns to diverse audiences? Have you got good working knowledge of effective marketing and communications practices? If the answer is yes, then we want to hear from you. 

Our ideal candidate will plan, create and publish a regular schedule of high quality and engaging content across our digital communications channels, including through newsletters and social media, delivering a consistent brand experience, messaging and tone of voice for key audiences. The right candidate will work with creators to develop content that is relevant to our audience and supports our priorities. Where required, create original content to support specific projects and campaigns. The successful role holder will also be responsible for content on our websites and digital assets, ensuring content is high quality, accessible and reflects the organisation’s values.