Board member jobs

Job Purpose

The Specialist Policy Officer plays a vital role within Clinks’ National Influencing & Networks team, delivering high-quality policy work that supports systemic change in the criminal justice system. The postholder will contribute to shaping evidence-based policy and influencing decision-makers, working closely with colleagues across Clinks and external stakeholders. More information about our policy work please visit our website.

Duties and key responsibilities

1. Policy Intelligence and Research

· Lead horizon scanning of central, local and devolved government policy developments (with the Senior Engagement & Development Officer – Wales) to assess implications for the voluntary sector.

· Conduct member-focused research to inform Clinks’ consultation responses and policy publications, including blogs, briefings, and outputs from the Reducing Reoffending Third Sector Advisory Group (RR3).

· Lead the design, delivery, and publication of Clinks’ annual State of the Sector research.

2. Policy Development and Influence

· Draft clear, evidence-based policy materials for engagement with political stakeholders, including Ministers and officials.

· Develop mechanisms and opportunities for voluntary sector organisations to engage in policy development with statutory agencies.

· Provide policy support and analysis for Clinks’ Chief Executive and Director of National Influencing & Networks in high-level meetings.

3. Internal Collaboration and Support

· Work closely with Clinks' Area Engagement & Partnerships team to ensure member experiences and regional insights inform national policy work.

· Support colleagues across Clinks to understand policy contexts and improve their influencing work—including restricted specialist projects.

· Share policy updates and emerging trends during internal staff meetings.

4. External Representation and Stakeholder Engagement

· Represent Clinks at external meetings and events, including with senior political stakeholders and at Clinks-facilitated regional forums.

· Contribute to the development and operation of policy-focused groups, networks, and advisory structures.

· Work with the communications and admin team to maintain Clinks’ stakeholder database and ensure the distribution of policy content.

5. Content and Communications

· Collaborate with the Specialist Communications Officer to produce accessible and engaging social media and website content related to policy.

· Contribute written materials that engage audiences, influence decision-makers, and promote understanding of key issues.

General responsibilities

· Act as a positive ambassador for Clinks and uphold its mission and values.

· Work flexibly, supporting other duties as required in line with the role.

· Champion equity, diversity, and inclusion in all aspects of work.

· Work collaboratively and constructively across teams.

This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.

Person specification

· Working well in a team with a flexible approach to work

· Ability to manage multiple and sometimes competing priorities

· Personal resilience and ability to stay focused in a rapidly changing environment

· Commitment to anti-discriminatory practice and equal opportunities, including for people with lived experience of the criminal justice system

· Ability to apply awareness of diversity issues to all areas of work

· Commitment to upholding the rights of people facing disadvantage and discrimination in the criminal justice system

Education and experience

· Experience in a criminal justice-related policy role

· Demonstrated experience of drafting policy positions for use with political stakeholders.

· Experience of developing evidence-based policy positions

· Experience of utilising different research methods in order to support the case for systemic change of the criminal justice system

Skills and abilities

· Written communication skills which engage audiences, persuade, and encourages understanding and participation

· Strong critical thinking and analytical skills; confident summarising complex policy.

· Sound knowledge of parliamentary processes and policy levers.

· Skilled at balancing competing priorities and managing stakeholder relationships.

· Confident working both independently and in a team.

· Organisational, administrative and IT skills at a level that supports notetaking, producing timely and accurate minutes and managing email correspondence

· Ability to work both independently and as part of a team

· Ability to balance and prioritise competing tasks in order to meet tight deadlines

· Adaptability and flexibility in being able to take on new roles and manage a range of internal and external relationships.

Knowledge

A good and critical understanding of issues related to:

· The role of the voluntary sector in addressing social exclusion and inequalities

· The criminal justice system, in particular prisons and probation.

· A thorough understanding of the policy development process

Other requirements

· Able to travel nationally across England and Wales.

· Able to work evenings and weekends and stay away from home overnight where necessary.

· Commitment to anti-discriminatory practice and equal opportunities.

· Commitment to the values and ethos of supporting people in the criminal justice system.

Join the friendly Carers’ Hub team and make a vital difference to the lives of unpaid carers in Lambeth.

We are looking for a Hospital Carers' Lead to join our service supporting unpaid carers while the person they look after is in hospital and during the discharge process. We know that this can be a worrying and stressful time and that too often carers do not know where to turn to for information and support. Help us make sure that carers get the help and support they need, at this critical time. 

You will play a pivotal role in developing and delivering our offer for carers which seeks to increase the identification of carers within local hospitals, improve carer support during their cared for hospital stay and following their discharge from hospital. 

The Hospital Carers Lead will be responsible for: 

• Offering tailored short-term 1 to 1 support to unpaid carers, working together to develop and implement plans to help improve carers’ experiences during the hospital stay, prepare for discharge and to address carers’ own needs. 

• Supporting unpaid carers while the person they care for is in hospital via signposting to relevant support and information about their rights. 

• Working collaboratively with partners within the hospital, to raise awareness of carers and increase identification.

If you are a passionate individual looking for a fast paced, rewarding role that will make a real difference to carers, we would love to hear from you.

About us
Carers’ Hub plays a vital role in Lambeth, supporting the many unpaid carers across the borough. Our work stems from the fact that carers often go about their roles despite the toll it might take on their own wellbeing, often having to make sacrifices that hamper their own ability to lead a normal life. Whether financial, educational or otherwise, we seek to limit the challenges that carers face. We achieve this through four core workstreams: 

1. raising awareness of carers, 

2. Influencing local policy through community engagement activities, 

3. Improving carer wellbeing and

4. Connecting carers to each other and to support and training opportunities through our services. 

We welcome requests for informal chats to find out more about us as an organisation and the role. For more details, including how to get in touch, please see the Job Description.

Closing date: Friday 2nd May at 9 am. 

Interviews: Friday 9th May 

Job Title: Finance Officer 

 Job Description 

 Job purpose 

You will be responsible for managing the financial transactions of the organisation. Working closely with the Finance Manager to ensure all financial systems are implemented effectively while ensuring data integrity and compliance with accounting standards. In addition, you will assist the Finance Manager in maintaining a functional and safe office environment in accordance with employment and health and safety laws. 

 Key duties:

 Financial:

 Accounts Payable

• Manage the day-to-day accounts payable activity to support the organisation's short-term obligations owed to its creditors or suppliers, including but not limited to: 
• Utilise cloud-based software to manage supplier invoice activity.
• Dealing with external creditor and supplier queries. 
• Assisting the Finance Manager with supplier contract renewals.
• Manage and reconcile expense activity across all business cards utilising cloud-based software where appropriate. 
• Resolve accounting discrepancies.

Account Receivable

• Manage the day-to-day accounts receivable activity between the organisation and its clients, customers, and donors, including but not limited to: 
• Process all incoming post and utilise the CRM database to record any fundraising income.
• Ensure cheques are deposited weekly in accordance with finance policy and procedures.
• Ensure accurate billing for goods or services, not including those related to healthcare.
• Reconcile incoming payments against all invoices. 

 Month End and Period End

• Assist the Finance Manager in the preparation of accurate monthly, quarterly, and yearly accounts by performing activities including but not limited to: 
• Auditing and correcting where necessary the accounting allocation of transactional detail in accounting software. 
• Monitor and audit aged debtors and creditors- correcting errors, reconciling unallocated payments, and chasing missing invoices where needed. 
• Utilise the CRM database to calculate and submit the monthly gift aid return and perform the journal entry into accounting software.

 Payroll Administration

• Collate salary transactional data from payroll reports, update payroll apportionment sheet and prepare journal for entry into accounting software.

 Participate in Finance Audits

• Maintain records at a level which meets the needs of external auditors. Assist the Finance Manager in the preparation of document evidence and be on hand to assist during the field week section of the external audit.

 Office Duties

• Assist the Finance Manager in various office duties including but not limited to: 
• Monitoring office supply levels and replenish where necessary.
• Maintaining the organisation's small asset register.

 Other duties 

• To maintain a high level of confidentiality at all times throughout all duties and responsibilities 
• Attend and contribute constructively to meetings as required. 
• Positively promote the work and activities of Action for M.E. at all times.
• Keep up-to-date with best practice and comply with relevant legislation and regulatory requirements, working within the organisation’s policies and procedures and ensure that good practice is observed. 
• Undertake any other reasonable activity in line with the responsibilities of the post as requested by the Finance Manager, Chief Executive or any other member of the Senior Leadership Team. 

 Person specification  

 Qualifications 

• Relevant qualifications or demonstrable experience relevant to the job role  

 Experience and Knowledge 

• Experience in finance administration. 
• Working knowledge of data protection requirements relevant to the role 
• Track record of delivering results and team support 
• Demonstrable administrative skills with attention to detail
• Knowledge of accounting principles (desirable) 
• Experience of working with Sage (desirable)
• Experience of using databases (preferably Raiser’s Edge; desirable) 

 Skills and Behaviours 

• Accuracy, numeracy and an attention to detail 
• Excellent communication skills with people from a range of backgrounds at all levels in an organisation including good telephone manner 
• Ability to learn on the job 
• Able to work methodically, managing and prioritising a varied workload 
• Ability to use own initiative and work well in a team 
• Ability to use own initiative, work independently and to work well in a team 
• Flexible and adaptable approach 
• Strong MS Office skills including the ability to use Word, Excel, databases and web-related programmes and software 

 Attitudes 

• Perseverance 
• Enthusiasm
• Integrity 
• Openness 
• Compassionate 
• Courageous 
• Resilient 

 Key Competencies 

• Effective communicator 
• Collaborative 
• Values-based approach 

Job Role: Volunteer and Training Coordinator

Accountable to: People and Culture Lead

About Blackburn & Darwen Youth Zone:

Blackburn & Darwen Youth Zone is a 21st century youth hub located at the heart of Blackburn and a dedicated site in Darwen, open to young people aged 5 to 25 years old, aiming to change the prospects offered to young people in the area. Our vision is to be at the heart of the community, collaborating to create a more cohesive and prosperous Blackburn and Darwen.

We are one of the leading youth organisations in Blackburn, with a membership of over 2,500 young people. We are open 7 days a week, 52 weeks of the year and offer over 40 different activities and opportunities in our open access youth club.

Context of Role:

The Volunteer and Training Coordinator role will play a key role in supporting the Youth Zone’s mission by managing the recruitment, training, and retention of volunteers. This role is pivotal in ensuring volunteers are well-trained, supported, and empowered to deliver high-quality programs and activities to young people. The coordinator will also oversee the development and delivery of training programs that enhance the skills and knowledge of all volunteers and staff.

Main Responsibilities:

Promote volunteer opportunities through local networks, online platforms, and community organisations.

Meet with potential volunteers undertaking on boarding and other relevant screening procedures.

Ensure that all new volunteers are properly inducted, including the completion of necessary paperwork, safeguarding and health and safety training.

Maintain a volunteer database and track volunteer hours, roles, and training.

Provide ongoing support and guidance to volunteers, ensuring they feel valued and motivated.

Act as the primary point of contact for volunteers, addressing any concerns and resolving conflicts.

Organise regular volunteer catch ups and team-building activities to foster a supportive and cohesive volunteer community.

Coordinate the Youth Zone work placement programme, including the advertising of placements, development of the programme and evaluation of all placements.

Coordinator the learning and development across the Youth Zone, including volunteers and staff.

Manage the appraisal process, ensuring managers are aware of the requirements and that appraisals are being offered.

Deliver both existing and new training to all Youth Zone staff as and when required

Regularly evaluate volunteer satisfaction, training effectiveness and the work placement programme. , and the overall volunteer program’s success.

Prepare reports on engagement, training outcomes, and recommendations for improvements.

Ensure compliance with all relevant legislation and organisational policies, particularly regarding safeguarding and volunteer welfare.

Measurable Outputs:

• Increase in the number of volunteers within the Youth Zone.
• High satisfaction within all training and placements

Person Specification:

Essential

Proven experience in volunteer or training coordination, ideally within a youth-focused or community-based organisation.

Strong organisational skills and the ability to manage multiple tasks simultaneously.

Excellent communication and interpersonal skills, with the ability to work effectively with volunteers, staff and external stakeholders.

Knowledge of best practices in volunteer management, safeguarding, and youth development.

Experience of developing and delivering a variety of training to small and large groups

Experience of managing team of volunteers

Ability to develop and deliver training programs tailored to volunteer and staff needs.

Flexibility and the ability to adapt to changing needs and priorities.

Desirable

Experience working with young people in a youth work, education, or community setting.

A relevant qualification in youth work or learning and development

Working hours

37.5 hours per week (part time hours will be considered). The usual hours of work are 9am to 5pm with a 30 minute lunch break.

There may be occasions when working in evenings and weekends are required due to Youth Zone operating hours and nature of this role.

Remuneration package

Salary: £26,000 (depending on experience and prorated for part time)

Holidays: 33 days (pro rata for part time) days inclusive of 8 Bank Holidays

Pension: Blackburn & Darwen Youth Zone operates a workplace pension scheme with Royal London for auto-enrolment purposes. You will contribute 5% of your gross earnings whilst the Youth Zone will contribute 3%. If you meet the criteria you will be auto-enrolled into the scheme within 3 months of commencement of your employment although you have the option to opt-out if you so wish.

Other Benefits

• Flexibility for Hybrid Working
• Health Assured Employee Assistance Programme (24/7 Support and Advice)
• FairQuid (Financial Wellbeing Support)
• Enhanced Maternity/Paternity/Adoption Pay
• Birthday leave

For an informal discussion about the role please contact . Interviews are likely to be held during the week of the 28th April 2025.

Blackburn & Darwen Youth Zone is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups. This post is subject to a safer recruitment process, including the disclosure of criminal records through an enhanced DBS check and completion of appropriate vetting checks. We promote safer working practice across our Youth Zone and all successful employees and volunteers will be expected to share this commitment.

The Youth Zone welcomes applicants from all sectors of the community.

Job Types: Full-time, Part-time

Pay: £26,000.00 per year

Expected hours: 37.5 per week

Benefits:

• Casual dress
• Company pension
• Enhanced maternity leave

Schedule:

• Monday to Friday
• Weekend availability

Position: Office Administrator
Hours: Part-time (25 hours a week)
Contract: Permanent
Location: Office-based in Belfast, Northern Ireland
Salary: Starting from £18,845 (£26,384 FTE) per annum, plus excellent benefits
Salary Band and Job Family: Band 1*, Charity
*you’ll start at our entry point salary of £18,845 (FTE £26,384) per annum, increasing to £20,023 (FTE £28,033) after 6 months service and satisfactory performance and to £21,201 (FTE £29,682) after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The Office Administrator role is to provide a high level of customer service and support to our service users, supporters, volunteers, groups, members of the public and internal customers. Contributing to overall implementation of the Services and Support and Northern Ireland directorates’ objectives. This will be achieved by ensuring the best possible service user experience for our MS community and by proactively improving processes and ways of working.

Please note this is a part-time job working Monday to Friday from 10am to 3:30pm.

Closing date for applications: 9:00 on Friday 25th April 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Christian Vision is partnering exclusively with Robertson Bell to recruit an Accountant on a permanent, full-time basis. Christian Vision (CV) is a global Christian charity founded in 1988 by British businessman Lord Robert Edmiston. Headquartered in the UK, CV operates in over 35 countries, with more than 350 staff members dedicated to its mission of introducing people to Jesus and encouraging them to become His true followers.

Christian Vision is now seeking a dedicated and driven Accountant who can join their passionate team as the organisation grows.

The key responsibilities will be:

• Over time, exposure will be provided to each area within Finance, with the role holder working closely with the Corporate Services Manager to add value throughout the organisation in all aspects of accounting including budgets, financial stewardship and reporting.
• Ensure that all financial statements and reports for the UK operations comply with relevant UK accounting standards, tax regulations, and industry best practices.
• Oversee the preparation and submission of statutory accounts, coordinate external audits, and address any compliance issues, ensuring that all legal and regulatory requirements are met.
• Act as a central point of contact for communication between the UK office and regional offices, facilitating the smooth exchange of financial information, ensuring alignment on financial policies and procedures, and providing support on any local financial matters or concerns.
• Collaborate with department heads and senior management to prepare the annual budget, review assumptions, and provide insights on financial trends.
• Play a key role in updating and maintaining accurate financial forecasts throughout the year, analysing any variances between forecasted and actual figures to provide recommendations for improvements.
• Implement and maintain robust internal control systems to safeguard the company’s assets, ensure the integrity of financial information, and reduce financial risk.
• Regularly review internal processes and work closely with internal and external auditors to ensure compliance with all policies and procedures.
• Manage the organisation’s cash position by preparing detailed cash flow forecasts to ensure that there is sufficient liquidity to meet operational needs.
• Lead the team in prayer or devotional times and engaging with other spiritual activities as required.

The organisation:

Christian Vision (CV) is a global Christian charity founded in 1988 by British businessman Lord Robert Edmiston. Headquartered in the UK, CV operates in over 35 countries, with more than 350 staff members dedicated to its mission of introducing people to Jesus and encouraging them to become His true followers. The organisation leverages modern technology and media to spread the gospel, creating and distributing digital content through social media, broadcast media, and emerging online platforms to reach a global audience.

Essential requirements:

• Qualified Accountant (CIMA/ACCA/ICAEW) or qualified by experience.
• Able to demonstrate fundamental knowledge of finance across a broad range of accounting issues.
• The ability to demonstrate experience of organisational strategy, management of change and leadership of multi-disciplinary functions in a professional environment.
• The ability to take responsibility and work autonomously, managing your time while staying accountable to the team.
• Strong proven track record in budgetary control and working with a broad base of stakeholders.

Christian Visions UK head office is based in Solihull and will require five days a week in the office. The closing date for applications is the 20^th April 2025. Applications will be under constant review before the closing date so please submit your application to our exclusive search agent Robertson Bell. Apply now to be considered!

Hours: 35 hours (Full-Time). Working pattern will be finalised at job offer stage but will involve some evening and weekend delivery.
Contract: Fixed-term until 30 April 2027, with the possibility of extension dependent on funding
Salary: £25,767
Responsible to: CYP Community Lead
Location: Contractual base is Chorley. Delivery will take place across Lancashire

Do you want to join an organisation who are passionate about improving mental health and wellbeing for Lancashire communities? 

We’re looking for bold and caring people to join our Children and Young People’s team. We want people who have experience of engaging and working with young people in community settings, ideally in Lancashire.

To succeed in the role, you will need excellent communication skills, be confident, driven and have the ability to work autonomously in the community. You will be open, hardworking, creative and able to quickly build rapport with young people.

You will have experience working with the community and voluntary sector and understand the importance of peer support and early intervention to improve the mental health and wellbeing of young people.

This is an exciting time for Lancashire Mind as our children and young people’s services are growing, enabling us to reach and support more people. We want someone who believes in our vision of a Lancashire where everyone can have the best mental health and wellbeing possible.

Lancashire Mind has a dedicated workplace wellbeing programme to ensure staff are supported with their own wellbeing which includes an Employee Assistance Programme, a half-day wellbeing day and wellbeing activities throughout the year.

We also offer a workplace pension scheme, paid emergency time off to care for dependents, regular supervision, and a commitment to supporting learning and development opportunities. We have also recently enhanced our annual leave offer:

Full-time member of staff

Basic annual leave: 25 days

• Plus bank holidays
• Plus 3 days closure between xmas and new year
• Plus long-service leave after 3 years of service
• Plus option to buy or sell up to 3 days of annual leave

Above all, we are a friendly and supportive place to work.

Please note: This post is subject to an enhanced DBS check.

Location: Head office in Victoria typically 1-2 days per week, remaining working from home
Flexible working: this role is based in Victoria with typical working hours of 9-5pm. Hybrid working is available in this position. Flexible working requests are available from day one. We would also consider applications from part time applicants working 4-4.5 days per week.
Salary: £80,000
 
We also offer:
 

• 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
• Benefits platform with discounts on retail, dining and days out
• Salary sacrifice schemes for gym, bicycles and nursery/childcare
• Access to a free Employee Assistance Scheme to support you inside and outside of work
• Enhanced maternity and paternity pay

 
Role & Responsibilities
 
Our COO is a pivotal role – a similar role has not existed within our organisation for five years, during which time our income has increased from £4.5 million to over £6 million and rising. This role provides a fantastic opportunity for someone who enjoys making a role their own, finds great fulfilment in supporting others to achieve their best, and enjoys seeing positive changes in action.
 
As our COO, you’ll be a member of the Trust’s Senior Leadership Team with day-to-day overall leadership responsibility for finance, people, organisational development, impact measurement and governance.

• Support the CEO in ensuring the Trust’s good governance, including planning and preparation for Board and subcommittee meetings, and broader Trustee engagement including recruitment and away days
• Working closely with the CEO and SLT, take ownership of the development and implementation of the Trust’s 5yr strategic business plan ensuring regular review of financial progress and high-quality reporting to the Board
• Lead on risk management, business continuity and crisis management including resilience planning and developing contingency procedures
• Lead, develop and manage the Central Services team including two direct reports: Head of Finance and Head of People & Organisational Development
• Act as the Trust’s Health and Safety lead by taking a proactive approach to oversight and monitoring of the Trust’s H&S management systems and processes

 
(Please see job description for full role profile)
 
Our ideal Chief Operating Officer

• Senior level experience in an organisation with responsibility for developing, implementing and reviewing financial and strategic business plans
• Strong strategic finance and financial forecasting experience including working knowledge of charity SORP accounting, VAT, Gift Aid and balance of restricted and unrestricted income
• Proven skill and confidence in building, working with and interpreting complex financial spreadsheets and data; including the ability to model different financial scenarios and communicate effectively both with qualified finance professionals and non-finance colleagues
• Experience of working collaboratively to set and monitor organisational budgets and income targets, ensuring that accountability is embedded throughout the organisation and supporting organisational growth
• Commercial acumen, including a track record in identifying, developing and supporting successful and sustainable commercial operations within an organisation
• Demonstrable experience of overseeing the collation, analysis and communication of data to produce internal and external evaluations and reports

Closing Date: 28th April at 10am

 

 

Interviews: Are scheduled to take place on 2nd May (first stage) and 9th May (second stage) and reasonable adjustments will be offered to all candidates including the choice to meet online or in-person.

Does this sound like you? We’d love to hear from you!
 
Our vision is a London alive with wildlife, with nature in everyone's neighbourhood. To achieve our goal of inspiring everyone to help restore London’s wildlife, we recognise that our team must better reflect and represent all of London’s diverse communities. Find out more about London Wildlife Trust’s commitment to Equality, Diversity, and Inclusion on our website.
 
We are also committed to ensuring that the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people. Read about our commitment to safeguarding on our website.
 
Our COO is a pivotal role – a similar role has not existed within our organisation for five years, during which time our income has increased from £4.5 million to over £6 million and rising. This role provides a fantastic opportunity for someone who enjoys making a role their own, finds great fulfilment in supporting others to achieve their best, and enjoys seeing positive changes in action.
 
REF-220958

Technology Manager

Location: Cheam, Surrey (on-site, flexible working considered)

Salary: £52,000-£54,000 per annum

Hours: Full time – 35 hours per week

Department: IT

Job Type: Full time

Contract Type: Permanent

At the Charity for Civil Servants, we can’t always prevent the tricky, stressful, sad stuff from happening. But when it does happen, we help current, former and retired civil servants get the best support. Join us as we embark on the next phase of our strategy to ensure we can be there when people need us the most.

We are now recruiting for a Technology Manager who will work to support all colleagues across the Charity. Reporting to the Director of Finance and Resources, you will play a key role in ensuring that the Charity’s technology infrastructure gives staff all the support they need to deliver our objectives.

This role manages a small in-house team, as well as overseeing the procurement and management of our IT infrastructure, managing external suppliers, and supporting colleagues in identifying opportunities for continuous technological improvement. A key remit is also to work with the HR team to identify and deliver any technological training needs.

To be successful in this role, you will be experienced in using MS Dynamics, PowerBI and a CRM in a charity context. You will also need to have hands-on experience of managing office networks and an IT helpdesk. You will have managed IT and data systems and Microsoft ecosystems, and you will have broad knowledge of cloud-based systems including Microsoft Azure, InTune and Amazon AWS.

In return, we can offer you excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave, and interest free loans for season tickets and our cycle to work scheme.

To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 11:59 pm on 27 April. Interviews will be held w/c 5 May. Please let us know in your covering letter if any dates that week would be difficult for you.

The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.

You may have experience in the following: IT Manager, Technical Manager, Tech Lead, Technical Project Manager, IT Operations Manager, Technology Lead, Systems Manager, IT Vendor Management, IT Service Integration, IT Infrastructure, Network and Cloud Management and Cybersecurity, etc.

REF-220928

Job Title: Clubhouse Social Café Manager

Department: Core

Reports to:Head of Business Services

Responsible for: Clubhouse Café staff & Trainees

Salary: 38,000- 42,000 (Dependent on Experience) plus potential for performance-related pay (dependent on café revenue targets)

Closing Date:  30th April 2025

First Interviews: 8th May 2025

Brentford FC Community Sports Trust

With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life.

Working in partnership with Brentford FC, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the ‘Football League Community Club of the Year’ award four times and now employs more than 150 members of staff. 

The Role 

The Clubhouse Social Café Manager will lead on the implementation of the of café (Due to open in October 2024) and will manage the Food and Beverage Operations in line with food, and health and safety regulations. You will be involved in the initial set-up of the facility. 

You  will be responsible for managing the day to day running of the café, providing a diverse of community and health wellbeing projects in collaboration with Trust Senior Manager - Health and Wellbeing. They will also manage and mentor staff and trainees to deliver an effective and inclusive service to customers.

About You 

We are looking for a passionate, inspiring catering/hospitality specialist to lead on training, mentoring and the hospitality operation of our new Clubhouse Café at Gunnersbury Park. The café is part of the new Community Sports hub at the site and will also double as a social and community space linking into community projects for all ages. Projects will include mental and physical health with the space acting as a central meeting/training hub. In this capacity you will work closely with the Trust's Health and Wellbeing Senior Manager. 

We are partnering with the homeless charity Change Please to create a West London training hub. The successful candidate will be responsible for managing and training the café team. Our founder partners in the project are The University of West London (UWL) and the Premier League and Professional Footballers Association Fund. We are linking with the University to offer a range of immersive opportunities for their catering and business students and our Café Manager will link with them on a number of working projects.

The other aspect is the promotion and training in the importance of food, health and performance and the Manager will work with our Trust team to create innovative content and inspiring outreach programmes. Whilst we expect the Manager to have an active interest in food and nutrition, we plan to put some catering support and training in place to support the position.

We are looking for a highly motivated individual who has appropriate experience to lead the food and beverage side of the operation. They will be involved in the initial set-up of the facility (Due to open in Summer 2025) and the establishment of appropriate operation and health and safety procedures.

We have developed a sustainable business plan, however you will have the opportunity of contributing to the ongoing development plan. We have the benefit of understanding who our customers are, when they are, and even when they will arrive! This will need to be balanced with the social and community programme, and whilst it will be a challenge, it will also make for an enriched role in dealing with a range of people and organisations.

The Trust is a progressive, driven organisation with many facets. The Clubhouse will become one of our key hubs, also working with our stadium hub. This is a unique opportunity to combine sport and physical activity with nutrition and social projects. If you are up for the challenge of becoming part of our growing team, we would like to hear from you.

Key Responsibilities

• Lead on the implementation of the café, including the setup, adherence to food and health safety and regulations, and staffing.
• Development and procurement of suppliers for café to ensure efficient service delivery.
• Contribute to and delivery of project-based business plans as directed by the CEO and Head of Social, Education and Health Hub.
• To  organise and manage the preparation and presentation of food whilst ensuring agreed standards are maintained at all times, and that any special dietary needs are catered for.
• Adherence to HACCP and all other food safety regulations and COSHH regulations., ensuring the statutory requirements are met and all necessary records are maintained.
• Deal with customer feedback in a courteous, efficient and timely manner, monitoring and evaluating this feedback, making appropriate recommendations and taking action for service improvements.
• Working safely with kitchen equipment and ensuring that all other health and safety procedures are followed.
• To maintain a clean, healthy and safe working environment in accordance with guidelines.
• To mentor staff, trainees and work experience students in the effective operation of the facility.
• Deliver appropriate training to Clubhouse Café Staff, to foster a culture of excellent customer service.
• Stay informed about safeguarding policies, procedures, and best practices.

Essential Criteria

• Level 1,2 and 3 Food Safety Awards
• Level 2 Health and Safety in the Workplace Award
• Awareness of Control of Substances Hazardous to Health Regulations (COSHH) and chemical safety
• Experience of kitchen equipment
• Experience as a manager of operations and staff in a food and beverage business.
• Experience as a manager responsible for compliance, particularly health & safety and licensing, as well as finances in a food and beverage business.
• Experience in project management and meeting deadlines.
• Experience of supervising and training small groups of staff
• A working knowledge of budgets and gross profit margins
• Good team player

Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.

Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.

 Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. 

 If you would like to find out more,  please click the apply button. You will be directed to our website to complete your application for this position.

Our Finance Manager is an essential part of the LRMN team. You will work with colleagues to set and manage budgets, maintain accurate financial records, manage all donor management activities, oversee our banking and ensure all financial and compliance requirements are met. This is an exciting opportunity for someone who wants to be part of a committed and passionate organisation.

LRMN is a thriving organisation and one of the most established refugee and migrants’ organisations providing services in London but focusing on south and southeast London boroughs. Our services include provision of specialist legal advice and information on immigration, housing and welfare, therapeutic and practical support to women who survived trauma, helping our service users access employment, training and volunteering opportunities, prevention of mental health problems, and helping our clients integrate and engage in their community.

We are currently working in a hybrid model. You would be expected to work at least one to two days/week from our office in Deptford.

For further information, please refer to our Job Pack.

To apply, please submit your CV and answer the application questions on Charity Job.

Deadline: 9am Monday 6 May 2025

LRMN is an equal opportunity employer and committed to safeguarding and fulfilling its duty of care to people working and volunteering in the organisation and to those we come into contact with. The successful candidate will be required to complete a Basic DBS check.

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Purpose of the role:

• Leading on recruitment administration including enquiries, advertising, interview and selection processes.
• Facilitating onboarding for new starters and providing an excellent employee experience.
• Manage all incoming communication, channelling to and coordinating responses from other teams where necessary.
• Support the day-to-day running of the Bristol office and provide operational support for the organisation.
• Provide administrative support for other functional areas on an ad-hoc basis, including the Frontline, Fundraising and Communications teams and ensure that overall cross-team collaboration is maintained.

The Recruitment & Admin Officer will join a friendly and committed Operations team made up of 5 people. You will be supported and managed by the Head of Operations and work closely with the rest of the Operations team.

To apply: 

• Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is midnight on Sunday 4 May 2025.

Interviews will likely be held in the week commencing 12 May 2025.

Due to high demand, we may close applications before the deadline. As such, we encourage interested candidates to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

 Any questions, please contact jobs @ unseenuk. org. 

Purpose of the Job

Advice Quality and Operations Managers will make sure clients get accurate and appropriate advice and that advisers are supported and can develop their skills.

Maintain a consistent quality of advice and help for clients by providing support, guidance and feedback on a day-to-day basis and using those insights to drive advice service development.

This role is vital in fostering a culture of quality and excellence within the agency, ensuring that both staff and volunteers are well-equipped to deliver exceptional advice services to clients.

Job Description

Strategy and planning

• Work with the Head of Advice to develop and deliver an operational plan to support delivery of the strategic priorities, which is measured, monitored and reported up to the CEO and Board of Trustees.
• Co-ordinate activities, procedures and systems so as to promote the common policies and practices with the appropriate advice services.
• Ensure that the strategy is accessible to and understood by all staff and volunteers and they know the role they play in achieving our goals.

Risk management and compliance

• Regularly review the risks to which the charity is exposed to relating to Advice Services and provide assurance that systems or procedures are in effective operation to manage those risks.
• Ensure the use of systems in place to meet the requirements of all applicable regulatory bodies relating to the Advice Service Delivery.
• Working with the rest of the management team ensures that good data protection practices are embedded in our day-to-day operations.
• Assess requests made in relation to GDPR.

People management and development

• Support team members in continuous learning that will equip and develop people to deliver outstanding advice delivery. Responsibility for the delivery of the training and development plan for the Advice Services Department including, sourcing, delivering, evaluating and maintaining records.
• Supervise the work of paid staff and volunteers
• Maintain and develop standards of service delivery.
• Advise the Head of Advice on staffing and service-related issues.
• Plan and allocate work, monitor achievements of deadlines and key performance indicators and provide support as appropriate.
• Ensure that the service area and projects are adequately resourced.
• Ensure recruitment and selection of paid staff and volunteers as appropriate.
• Develop inclusive learning and development activities to meet quality standards and the organisation’s learning and development plan. Facilitate inclusive group and / or one-to-one learning and development activities. Organise internal and external learning and development activities to ensure the competence and continuing development of staff and volunteers.
• Contribute to the assessment of competence of staff and volunteers. Co-ordinate assessment activities and make final decisions on competence.
• Working with the rest of the leadership team ensures the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010.
• Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy. 
• Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development.
• Ensure Training is delivered and records confirm all client facing paid staff and volunteers that may be involved in providing money and debt information and advice have completed an accredited training programme
• Direct reports: Dependent on advice area, between 5 to 11 Advisors per AQOM, plus volunteers.

Operational performance management

• Maintain, develop and monitor effective and relevant performance indicators and management processes, with particular emphasis on the application of customer insight data and feedback on complaints.
• In line with the Advice Quality Standard, work with the Head of Advice and the other Advice Quality and Operations Managers to ensure that staff and volunteers have adequate supervision and that advisers have access to support at all times when delivering advice to clients. 
• Ensuring quality - actively supporting the quality of advice by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, and that research and campaigns issues are identified.
• Monitor the quality of advice given to clients to ensure that standards meet Citizens Advice requirements. Completing Case Checking, QAA Audits and independent file reviews (IFR) to ensure quality assurance at a whole service level. Using the insights to further develop the services to clients and skills of advisers.
• Maintain and develop standards of service delivery. 
• Take part in internal consistency exercises at least quarterly.
• Providing support - actively supporting each team member to develop their skills and competences, by explaining, guiding, demonstrating, encouraging, suggesting, coaching, giving constructive feedback and challenging appropriately - adapting the level of support to individual competence and need, and taking account of the team as a whole.
• Manage the practicalities of the service: Including overseeing all practical issues relating to the service delivery, ensuring service delivery and adequate cover is in place, allocating the team to face-to-face work and other communication methods, checking waiting times and interview lengths, and if necessary, dealing with client or Citizens Advice emergencies.
• Provide technical support and act as consultant to the advisers.
• Monitoring of service delivery and advice service contracts performance to report against KPIs, with reference to outcomes for clients, identifying any issues and proposed actions. Reporting significant risks to the Head of Advice. Ensure that appropriate systems are developed and maintained for case recording, statistics, follow up work and quality control.
• Client Experience: Use our written process for dealing with complaints, ensuring that regulatory requirements are met (for debt and money advice complaints) to ensure Complaints are handled effectively and data is used to drive improvements where appropriate. 
• Ensuring that appropriate data protection procedures are in place and are followed by all workers.
• Lead on safeguarding and gender violence issues in accordance with policies.

Other duties and responsibilities

• Understanding and acceptance of the need to work occasional evenings and weekends, both on site and on-call, as required.

Stakeholder Engagement

• Collaborate with management and other departments to align quality standards with organisational goals.
• Engage with external partners and regulators to ensure compliance with industry standards and share best practices.

Reporting and Analysis

• Prepare and present reports on advice quality metrics to management and stakeholders.
• Utilise data to identify trends, risks, and opportunities for improvement.

Confidentiality and safeguarding

• Confidentiality is a core principle of Citizens Advice. Support the team with the application of the confidentiality policy.
• Implementing adult and child safeguarding policies and training staff and volunteers how to identify and deal with safeguarding concerns.
• Dealing with a conflict of interest and ensuring our service takes the right action to protect the client, our staff and volunteers and the service.

Research and Campaigns

• Ensure that staff and volunteers consistently and accurately generate Advice Issue Codes (AICs), evidence forms and profile data and participate in the Network Panel Surveys

Person Specification | What you need to do this job

Essential Criteria 

• Ability to lead and contribute to a team, including the ability to prioritise own work and the work of others, and take decisions in the day to day running of a busy service area.
• Ability to plan and manage projects.
• Commitment to continuing professional development.
• Experience of monitoring and maintaining service delivery against agreed targets.
• Ability to plan and prioritise own time and work and work of others in a pressured environment.
• Experience of analysing information to produce reports.
• Leadership and management ability within the context of understanding the needs of a voluntary sector organisation.
• Ability to communicate effectively in person, in writing and over the telephone with individuals and with a wide variety of organisations and audiences.
• Ability to meet Citizens Advice competence with a minimum of three years’ experience of involvement with advice giving.
• Ability to research, analyse and interpret complex information and to produce and present clear verbal and written reports. 

Desired Criteria

• Significant experience managing large advice and helpline services which includes supporting individuals within at least one of the areas of – (for example) welfare benefits, debt management, housing, or health and social care issues.
• Demonstrable experience of driving innovation and service improvement within an advisory/customer focused service.
• Experience of supporting change.
• Well-developed staff management and leadership skills, with strong experience of implementing robust performance management processes.
• Proven ability to communicate effectively verbally and in writing, including excellent IT skills.
• Proven ability to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best.
• Experience in managing budgets.
• Ability to ensure best use of IT systems and packages in the provision of advice services and the ability to monitor and maintain casework systems and procedures.
• Ability to work with a variety of organisations and to earn and maintain the trust of those people with whom the Bureau deals.
• Ability to contribute to the team combined with willingness to learn and develop and have a positive attitude to change with an ability to plan ahead.
• Access to own transport and able to work at any service location in the Bureau’s area of operation as required.

Application Process:

To apply, please complete the application process on CharityJob. Please submit a concise supporting statement which includes examples and evidence of when you have demonstrated the attributes listed within the person specification. You will be expected to address each point separately and, in the order listed.

If you do not complete a full supporting statement in the requested format, your application may be rejected.

Addressing each point of the person specification

This is a key section of the application which allows you to provide evidence of your experience, knowledge, skills and abilities that are relevant to the role as described in the role profile.  Selection is based on an assessment of the evidence you provide against the requirements of the role as set out in the person specification.  It is important that you tailor your response to clearly demonstrate how you meet each requirement. No assumptions will be made about your achievements and abilities. 

Please provide one example for each requirement.  You should choose examples of past experience that clearly demonstrate what we are looking for, and be precise about what you did, how you did it and the outcome or result of your actions. Please try to limit your response to each criterion to a maximum of 200 words. 

A useful guide might be S.T.A.R:

• Specific – give a specific example
• Task – briefly describe the task/objective/problem
• Action – tell us what you did
• Results – describe what results were achieved

Please provide recent work examples wherever possible.  However, do remember that relevant examples from other aspects of your life, for example: voluntary or unpaid work, school or college work, family or home responsibilities, can also be given.

We are an equal opportunity employer. If you have any requirements (e.g. for attending an interview) please note these clearly on in your letter.

Interview Process:

The closing date is Friday 2nd May 2025, 6pm

Shortlisted candidates will be contacted by telephone, so please give a daytime telephone number or somewhere we can leave a message to arrange an interview.

Our selection process consists of three stages:

• Stage 1 – Telephone Interview:

            Initial interviews will take place via telephone on Thursday 15th May 2025.

• Stage 2 – Formal Interview (In-Person):

            Candidates who are successful at Stage 1 will be invited to our Stevenage office for a formal face-to-face interview                on Monday 19th May 2025.

• Stage 3 – Practical Activity & Final Q&A:

            Following the formal interview, candidates will complete a short activity and have the opportunity to ask any final                   questions.

Please note that Stages 2 and 3 will take place on the same day.

SLRA is a well established local migrant support organisation working alongside refugees, asylum seekers and other migrants who are at risk or in crisis due to immigration issues. Our committed, supportive team works alongside local volunteers to provide a range of services including advice and casework, supportive group sessions, youth casework and activities for families and young people. 

We are looking for a Finance Manager, to oversee and manage SLRA’s financial operations, ensuring transparency, efficiency and compliance with accounting standards.

We would love to hear from you if you have:

• An accounting qualification (ACA, ACCA, ACMA) or qualification by experience.
• At least 2 years’ bookkeeping experience.
• Experience of using a computerised or cloud accounting system.

​Benefits include:

• 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays. 
• Additional long service annual leave days up to a maximum of an additional 5 days per year. 
• Flexible and family friendly working arrangements including compressed hours and school term time working.
• Pension scheme with 5% employer contribution. 
• Commitment to staff learning and development.  
• Cyclescheme and travelcard loans. 

There is a rolling deadline, and applications will be reviewed and candidates invited to interview on an ongoing basis.

We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application.