Barnardo Jobs

We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a Full Time, Permanent basis.

As a Store Manager you will manage the day to day running of our Chiswick Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.

Location: 72 Turnham Green Terrace, Chiswick, London, W4 1QF

Working Pattern: As the store is open 7 days a week, the successful post holder will be required to on a rota basis which will include weekend, evening, and bank holiday working.

Some but not all key responsibilities are:

• Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
• Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
• Implement promotions in the Store as directed by Head Office or your Area Business Manager.
• Maintain a high standard of presentation, both in the windows and the interior of the Store.
• Ensure there is adequate stock available on the shop floor, at all times, on all key lines
• Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
• Create an organised and pleasant working environment for staff and volunteers.
• Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
• Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
• Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.

Idea Candidates Must Haves:

• Ability to deliver excellent customer service.
• Experience of managing people
• Ability to liaise and respond to a variety of people from varying backgrounds.
• Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
• Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
• Ability to handle cash and reconcile accurately.
• Proven experience of meeting targets and KPI's.
• Basic IT skills.

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters,and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and  Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates. 

Our basis and values

Benefits

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Corporate University

*T&C's apply based on contract

We are seeking a Business Development Executive to support the Business Development team. The successful candidate will contribute to and build upon our success in securing income for children's services in the Central region of Barnardo's. You will relish the challenge of working with a range of colleagues to achieve high quality bids and tenders, working to deadlines, and thriving within a time critical context.

This role requires attention to detail, ability to follow and maintain processes, exceptional organisational skills matched with clear and timely communication.

Main responsibilities include:

• Supporting the submission of high quality tenders and bids
• Monitoring opportunities for commissioned services that match business priorities
• Supporting Business Development Managers with Project Management of tenders and bid development opportunities, through to submission
• Produce reports and updates on business development activity
• Sharing and managing information about bid/tender opportunities with colleagues
• Supporting the team with organisation and coordination with colleagues, in line with our processes and systems 

Skills we are looking for:

• Excellent listening, verbal and written communication skills, able to proof read and correct grammatical errors
• Ability to analyse data and information to inform business decisions
• Ability to manage and maintain accurate records in line with business processes
• Ability to meet deadlines, standards, regulation and policy requirements
• High level of organisational skills and ability to multi-task
• High level of IT skills in word-processing and Excel

Working hours

This is a part-time role (21.75 hours). You will need to work on a Friday, with other days/hours to be agreed on appointment.

Hybrid working

This role will operate on a 'Work from Anywhere' basis, meaning that you can work both from home and/or from our Halesowen office or another 'hub' that's nearest to where you live. Occasional travel will be required across the Central region of Barnardo's and other areas in the UK.

When completing your application

Please refer to your skills, knowledge and experience in relation to the Person Specification and Job Description, using examples from your experience.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Strategic Lead for Clinical & Quality Governance (19965)

Are you driven by a passion to make a difference to young people's lives? Barnardo's are looking for a registered healthcare professional (NMC, HCPC or AHP, minimum 5 years' experience) with current strategic leadership experience in clinical and quality governance.   

Barnardo's ambition is to be a quality provider of integrated health and social care support contracts, increasing the reach of health and wellbeing services to reduce health inequalities in the communities we work in.  

We're looking for a Clinical Quality and Governance Lead to steer the creation, delivery, implementation and ongoing development of the clinical governance policy, framework, and practice as part of Children's Service operations.  

You will be a highly motivated solution-focused leader with experience of policy writing, development, planning and implementation. This dynamic and influential role will design and promote systemic improvements in clinical governance and quality across all integrated health and care services at Barnardo's.

 The post holder will:   

• Lead the creation, design, delivery, reporting and evaluation of a new Clinical Governance Framework.  

• Implement strategic leadership for clinical governance and quality that will identify assurance, compliance and monitoring, alongside improvement plans that will support operational management.  

• Provide expert knowledge for the Directorship, in the development and delivery of strategies pertaining to clinical governance, risk management and quality improvement.  

• Lead the clinical governance agenda and development of robust systems in clinical governance and quality, underpinning safe clinical practice and fostering multidisciplinary working across the organisation.  

• Support the organisation to meet the regulatory requirements of external standards and inspections.   

• Use previous expertise and knowledge to develop assurance systems that identify evidence-based and high-quality practice is in place throughout the organisation.  

• Work with Children's Services and BDU (Business Development Unit) to identify all clinical governance requirements to enable commissioning and growth of digital and new health and support services.  

• Develop an integrated approach to ensure clinical governance, quality and compliance meet commissioner expectations and improve clinical quality-focussed outcomes.  

• Be a subject expert for all staff, providing guidance, developing expertise and supporting leadership in relation to clinical governance.   

• Engage autonomously and collaboratively with Senior Management Teams to develop and ensure implementation of changes as required, ensuring delivery of key strategic and operational objectives.   

• Work with stakeholders across the country to mitigate risks and ensure robust clinical governance, facilitating changes in practice and driving tangible outcome improvements for children and young people.  

 You'll have:  

Education/Knowledge  

• Professional NMC, HCPC or other AHP registration (current), with a minimum of 5 years' experience  

• Leadership or management qualification or equivalent recent experience in a leadership position  

• Educated to Masters level (desirable)  

Skills/Experience  

• Overall understanding of Early Years and Integrated Child & Family Health alongside Mental Health support services, emerging service options, knowledge of demand, and leading practice  

• Experience of working within Clinical Governance within the NHS or equivalent  

• Understanding of the broader NHS landscape and current reforms e.g. Long-Term Plan and ICS/ICB developments  

• Ability to work from and travel to a variety of work locations as required.  

At Barnardo's we all play our part. We are a large, diverse family with a variety of skills, working together to help children across the UK. Our commitment to equality, diversity and inclusion is central to achieving our vision of a world in which no child is turned away.  

Candidates will be notified by Tuesday 7th January if they have been shortlisted.

Interviews will be face to face on Tuesday 14th January at Lynton House 7-12 Tavistock Square, London WC1H 9LT – Nearest train/tube stations – Euston (Northern and Victoria lines) and Euston Square (Hammersmith and City, Metropolitan and Circle lines).

Please note Barnardo's do not offer sponsorship for this role.

Please note that due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible. 

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

Charityworks is a 12-month, talent programme where you will deliver a full time paid job in a partner charity or housing association and have the opportunity to make real social impact.

Alongside your placement, you will also take part in an acclaimed development programme recognised by the Institute of Leadership and Management; this has been designed to accelerate your career development and provide you with the skills needed to launch your career in the social sector. 

Throughout the process you’ll be supported and challenged by our programme team, an external mentor from the sector and a peer coach to help you make the most of the year. You’ll come together regularly with your fellow trainees and professionals across the sector to explore key issues affecting your work and society as a whole. Individually, you’ll explore the sector and deepen your understanding of your environment even further by producing your own enquiry and research project.

At the end of the 12-month programme you’ll have the experience and skills to kick-start your professional career in the UK social sector and beyond! 

For more information before you complete your application, take a look at our website

Key Information

Applications are now open and will close on the 11th February 2025.

Job Description

• Job Title: Charityworks Trainee

• Employer: One of our Charityworks partner organisations.  These organisations are subject to change each year but often include a range of non-profit partners from NSPCC, Guide Dogs, Barnardo’s, Christian Aid, Network Homes, Accent Housing and many more. 

• Location: Placements will take place in leading non-profit organisations across a number of locations across the UK. There will be a range of working patterns available including partly remote or blended working possibilities.

• Hours: Usually 9am - 5pm with some flexibility according to the requirements of the placement and your host organisation. 

• Contract: Fixed term, 12 months.

• Salary: The salary will meet the Living Wage as set by the Living Wage Foundation at the time of writing. This is outlined above.

About Mindworks /Surrey Wellbeing Partnership

Mindworks is Surrey’s Children and Young people’s Emotional Wellbeing and Mental Health Service made up of an alliance of organisations working together in partnership.

It includes Surrey & Borders Partnership (SABP) NHS as the lead provider, national charities including Barnardos, National Autistic Society, and local charities who are represented by the ‘Surrey Wellbeing Partnership’. 

There is a range of support, depending on young people’s needs, and the service is underpinned by the THRIVE framework for system change, ensuring shared decision making and need is at the centre.

Job overview

Mindworks is increasingly making user voice and participation more central to everything we do, and a formal strategy is due to be launched in Winter 2024, to build upon the previous work to date and to continue our journey.

To support the exciting launch of this strategy, we are seeking to grow our team responsible for leading its implementation. This role is Mindworks facing, but the role is hosted by Surrey Wellbeing Partnership Charity.

Key responsibilities

-Support the Mindworks User Voice lead with the implementation of the newly launched strategy and action plan, alongside colleagues, young people and families.

-Undertake user voice/feedback insight analysis and recommendations to influence change.

-Provide assistance to our ongoing transformation by providing support to facilitate spaces for children, young people and parents and carers to influence service development decisions, alongside transformation leads.

-Lead on creating content for participation related updates for various internal and external platforms, including feedback loops children, young people and parents and carers.

-Provide support to plan and deliver opportunities for learning and developing participation practice for staff, with Mindworks User Voice lead.

-Connect with the wider Surrey voice and participation landscape to support our evolving joined up approach.

Shortlisting Criteria

There is a job description to consider but the below is what needs to be demonstrated in your application form:

· Level 4 Qualification or above in youth work, education, health or social care or related field (Essential).

· Degree level of equivalent (Desirable).

· Experience in creating inclusive and meaningful spaces for the participation of young people and/or families.

· A good understanding of participation, its principles and a strong belief in the value of working in this way.

· Experience working with young people and their families, ideally those who have experienced mental health challenges.

· Ability to work, and values in working, collaboratively.

· Skills in influencing and driving service changes.

· Strong and flexible communication skills.

Location

Based at home with some occasional travel in the Surrey area for workshops, meetings and participation activities.

Rewards/benefits

· Annual leave 25 days per year April-March for a full-time employee, based on 7 hour day.  Plus public holidays. This is pro rata for part time employees.

· Competitive employee pension scheme – 5% employer contributions.

· Opportunities for CPD.

· Remote working model.

· Supportive and flexible working policy.

· SWP’s benefits are currently being reviewed and further strengthened.

Role:

0.8 wte (Full time is 35 hours).1 year fixed term contract with potential for extension.