Audience Development Officer Jobs in South Bank, Greater London

Our ideal candidate will be a digital expert. You might have experience from the public, private or third sector or as a freelancer.

You will understand audiences and be a great writer for digital channels. You will be at home with the technical jargon of the digital world but be able to interpret and translate this for colleagues across the charity, cutting through piles of data to spot what is important.

This is a revamped, highly rewarding role, reflecting a renewed emphasis that we place on our paid media, and your work will be transformational working within a friendly and hardworking team committed to keeping children safe from sexual harm.

Safeguarding

We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Equality, diversity and inclusion

We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.

As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process we actively remove bias from applications i.e applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.

Salary: up to £32,000 per annum plus generous benefits 

Contract: Full time, 12 months fixed-term contract

Location:  Victoria, London (hybrid working with one to three days in the office each week) 

Closing date: at 12 noon, Thursday 31 October 2024

Interviews: week commencing 18 November 2024

NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate. 

NHS Providers has all trusts in England in voluntary membership, collectively accounting for £124bn of annual expenditure and employing 1.5 million people. 

In this role, you will play a pivotal part in supporting the communications directorate across a range of disciplines for organisational outputs and initiatives. Your primary focus will be on showcasing our policy work through digital and traditional channels, helping to plan, create and execute effective, engaging and impactful communications activity. You will also support corporate and internal communications projects and outputs.

We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.

To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to the HR Team.

You must be eligible to work in the UK to apply for this vacancy. NHS Providers is not able to offer visa sponsorship.

SCIE Vision

We are committed to building a society which enables people who draw on social care to live fulfilling lives.

At the SCIE, we are driven by our values:

· Progressive – always learning and developing.

· Inclusive – working together for equality, diversity, and fairness.

· Credible – evidence-based, robust, and reliable.

· Transparent – open and honest.

The role:

A great opportunity for you to join our small friendly team and make a real difference to people’s lives by:

· Ensuring that SCIE’s evidence, drawn from research and people’s lived experiences, influences social care policy and practice.

· Developing and delivering influencing strategies, drafting policy papers and legislative briefings, and managing relationships with various stakeholders and key partners.

· Growing SCIE’s profile as an influential, informed, and powerful voice in the social care sector.

· Positioning SCIE to work as a partner to government, responding independently to new government policy, supporting and advising on a range of national policy programmes, initiatives, and influencing guidance and practice.

· Producing high-quality research and evaluations demonstrating what works and makes a difference in social care, promoting evidence-based good practice.

What we are looking for:

· Knowledge of the policy and political landscape developed from previous experience working in a policy or public affairs role, either in government, the civil service, charities, or non-governmental organisations.

· Proven experience developing and delivering public affairs strategies and leading influencing activities.

· Proven experience producing policy papers and applying policy research skills, such as evidence gathering, analysis and reporting.

· Proven experience as a strategic and analytic thinker who can influence policymakers with persuasive arguments, policy ideas and campaigns.

· Proven ability to manage a wide range of internal and external stakeholder relationships, including at senior levels, and to engage with people with diverse viewpoints and backgrounds.

What we offer in return.

We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service.

If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.

OVERVIEW AND JOB PURPOSE

Pump Aid is a dynamic, award winning and growing organisation, which is promoting a radically different approach to aid and development in the WASH sector by establishing Malawi’s first social impact business (Beyond Water) focused on delivering reliable access to clean water for rural communities. We challenge conventional development programmes by taking a business-based approach that ensures long term sustainability and impact for the communities we work with. Clean water results in better health, increases educational attainment and reduces inequality for women and girls across Malawi.

To support our mission we are recruiting a Communications and Fundraising Officer to help deliver on our ambitious growth plans to reach 2 million people by 2030. The successful candidate will be a highly motivated person with strong communication and interpersonal skills, who can plan and create compelling communications to increase awareness of our work and engage new and existing supporters. Furthermore, you will lead on key areas of our fundraising strategy including annual fundraising campaigns, individual giving and small trusts and foundations.

Roles and Responsibilities

• You will lead on defined elements of Pump Aid’s fundraising strategy: scoping, applications, reporting and management (to largely small to medium sized trusts and foundations, community funders and individuals.)
• You will develop and manage a schedule of compelling communications across a number of channels including social media, web and print that will grow engagement with Beyond Water’s mission.
• You will support the Head of Development to pitch to social impact and philanthropic investors by finding creative ways to differentiate ourselves from traditional approaches to international development.
• You will take responsibility for managing and administrating fundraising income, using Salesforce CRM to keep up to date records of donations, keeping donors updated through regular reports and leveraging annual campaigns including the Big Give Christmas Campaign to maximise individual giving donations.
• Maximise the value and duration of donor support through excellent stewardship and relationship management.
• While office hours are notionally 9:00am to 5:30pm, the demands of a business focussed on Africa, with donors in the UK, USA, Europe and Asia mean a degree of flexibility is required.

Candidate Profile

1. Strong experience in planning and executing communications plans across a variety of mediums (social media, website, blog posts, impact reports) to grow awareness and engagement with the work of our social enterprise

2. Demonstrable success in fundraising within the charity sector; scoping, prospecting, proposal writing and reporting.

3. Excellent written and verbal communication skills with the confidence to present to a variety of audiences

4. Experienced in home working and able to self-motivate and develop and execute personal work and action plans with limited face to face supervision

5. Demonstrable ability to prioritise and manage conflicting outcomes and objectives and ensure the right job is completed at the right time

6. Works well in a small, dynamic team

7. High level of computer literacy – Canva, Microsoft Office, Salesforce or similar CRM software

8. Well organised and can prioritise work to meet deadlines

9. Experience working in international development is preferable.

10. Right to work in the UK

Job Title: Time To Shine Leader

Closing date: 23.59pm on 31 October 2024

Interviews From 8 November 2024

Reports to: CEO The Ubele Initiative

Location: Min 2 days per week based in North London office, home working available for max 3 days a week

Pay: £25,642.50 gross per annum

Type of Contract Fixed term for one year

Annual Leave Entitlement: 28 days’ annual leave, including UK bank holidays.

Pension: 3% employer pension contribution on eligible earnings.

Background The Ubele Initiative was established in 2014 as an African Diaspora led intergenerational social enterprise. Our mission is helping to build more sustainable black and racially minoritized communities across the UK. Ubele is unique in that it was built from bottom-up and is intentionally an intergenerational organisation. Over the past few years, we have designed and delivered a wide range of local, regional, national, and international initiatives which seek to create and build community wealth. We support black and racially minoritized community led organisations and groups with their community assets (physical space, organisations, and people). We use social action, community enterprise development, participatory learning & skills development, and next generation leadership initiatives.

About The Role As the Time to Shine (T2S) leader you will make a direct contribution to two key areas of work: our intergenerational leadership programmes and our approaches to capturing and recording our social impact measurements. In order to meet the criteria for the T2S programme we are seeking candidates who are unemployed or underemployed. This role is designed to be an entry level role and therefore we recognise that candidates may have limited work experience but can have a wealth of experience from other activities and we would love to hear about how those skills can transfer to this role. If you don’t tick every box in this document don’t let that hold you back from applying if you feel you fulfil most of the criteria.

The T2S leader will be introduced to and have the opportunity to practice using innovative approaches to leadership development, processes and models which support Black women’s and young women’s growth and confidence building as community leaders. This experience will support your own personal development and professional understanding of some of the approaches that can be used to support leadership capability building in our sector. You will add much needed organisational capacity to both areas of work enabling us to further build our emerging body of intergenerational work for which we aim to create a model. You will also help us to bring our data to life and for our social impact outcomes to reach a much wider audience than in the past three years through, for example, being supported to develop skills in storytelling, case studies, videography, vlogs and via our social media platforms.

Main duties and responsibilities

Leadership Development

• Programme co-design and supporting implementation: Develop and implement leadership development programmes tailored to the needs of Black women. This involves co-creating curricula that address both personal and professional growth, ensuring they are inclusive, empowering, and effective.

• Mentorship Strategies: Contribute to the design and implementation of mentorship initiatives that foster intergenerational connections. These strategies should help promote the transfer of knowledge, skills, and experience between seasoned and emerging leaders, supporting holistic leadership development.

• Support the design and co-ordination of a national Women of Colour Leadership Summit – April 2025 • Stakeholder Collaboration: Work closely with internal and external stakeholders to identify leadership development needs and opportunities. Social Impact Measurement

• Data Collection and Analysis: Contribute to refining and enhancing our data collection methodologies to ensure accurate measurement of programme effectiveness. Supporting the development of robust systems for capturing relevant data and analysing results.

• Learning and then implementing creative data collection methods and processes to enhance reach and engagement

• Impact Reporting: Contribute to creating and maintaining impact reports that communicate the outcomes and value of our programmes. Reports should be clear, compelling, and supported by data, highlighting the achievements and areas for improvement.

• Programme Evaluation: contribute to using data insights to inform programmatic adjustments and strategic decisions. Regularly evaluate programme performance and suggest improvements based on findings to enhance overall effectiveness and efficiency. General

• To attend and participate in internal and external meetings including staff meetings and meetings with key stakeholders. • To attend relevant training to fulfil the requirements of the job.

• To undertake other duties which may from time to time be required and which are appropriate to the responsibilities of the post.

• Ensure that The Ubele initiative internal policies and procedures are followed through in all areas of work. They will also treat with confidentiality any information that could be deemed as personal, private, or sensitive and comply with the organisations GDPR and Safeguarding requirements. Person Specification Experience:

• Some exposure to leadership development or programme management through internships, volunteering, or coursework.

• An interest in learning how to design and implement leadership programmes.

• Basic familiarity with data collection and understanding programme outcomes. Skills:

• Foundational analytical skills with a willingness to learn more about data analysis and reporting.

• Good communication and interpersonal skills, eager to engage with diverse groups and learn how to support effective leadership.

• An open-minded approach, ready to contribute ideas and learn about strategic thinking. Commitment:

• A strong interest in supporting the leadership and development of Black women.

• A developing understanding of the unique challenges and opportunities in this area.

Reporting: The T2S Leader will report directly to the Yvonne Field. Engagement will include regular meetings to review progress, set priorities, and address any challenges. Check-ins and periodic performance reviews will also be part of the role to ensure alignment with organisational goals and provide ongoing support.

We can offer: The Ubele Initiative fosters a caring intergenerational creative and flexible work environment that promotes collaboration, team wellbeing, respect, and professional development.

Salary £25,642.50 gross per annum

Weekly hours 37.5 hours per week.

Pension After successful completion of probation, employees are auto enrolled on the Ubele workplace pension scheme dependant on eligibility.

Holidays 20 days annual leave and 8 UK bank holidays for full time employees, pro-rated for part time.

Flexible Working Location We are open to applications from candidates across the UK that are willing to travel regularly. to our London office based in North London. We currently operate a 2 days per week office minimum for full time staff with Thursdays being the anchor day where all staff should attend the office.

Learning Ubele encourages professional development as a part of our culture and values. Ubele provides, opportunities for training in mental health and first aid, collaboration, and mentorship. Ubele hosts away days, annual retreat, local and international courses, learning sessions and social events.

Support

Access to Bright Wellbeing 24hr advice line and counselling service.

Access to Health Assured App

Access to Bright Safe Health & Safety management software and a variety of training courses.

How to apply: Instead of a traditional cover letter, please share your CV and answers to the following. questions in 1-2 A4 pages:

1. What excites you most about this role? How would it benefit your long-term personal goals?

2. Addressing the points in the person specification what makes you a good candidate for this role?

3. Please outline any past experiences that demonstrate your skills in the key responsibilities, giving examples where possible.

Please include “Time to Shine Leader” in the subject line. Applicants must be legally eligible to work in the UK. The deadline for applications is 31 October 2024. Interviews will be held from 8 November 2024. You can also choose to submit an Equality and Diversity Monitoring Form which is optional and anonymous. The selection committee will not have access to these forms during the recruitment process. 

The Ubele Initiative CIC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We particularly encourage applications from communities that have historically been excluded from philanthropy and from underrepresented groups including candidates who are LGBTQ+, from Black and racially-minoritised communities, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.

Please notify us if you require any reasonable adjustments to be made to the recruitment process by sending an email with your request. The job description is a broad picture of the post at the time of preparation. It should not be seen as an exhaustive list of all possible duties and will be subject to review from time to time. The post holder may be required to undertake such other duties as may be required. This vacancy may be closed early if sufficient applications have been submitted. It is our policy to review all applications within two weeks of the stated closing date. All candidates will be informed of the outcome of their application.

JOB DESCRIBTION

Job title: Executive Assistant to the CEO

Contract: Part time, 3 days/22.5 hours per week. Flexibility regarding working pattern: hours could be worked across 3 or 4 days in the week. Permanent contract.

Salary: £16,799 pro rata (£28,000 full time equivalent)

Manager: Gestalt Centre CEO

Location: Working in-person at the centre at London Kings Cross and remotely.

ABOUT THE JOB

Job Purpose 

We are looking for an exemplary people-oriented administrator to provide administrative support to the Gestalt Centre CEO and the workstreams she manages. An important role in the organisation, working with senior leadership and across teams, in a welcoming and supportive environment with opportunities to learn and grow on the job.

ABOUT US: THE GESTALT CENTRE

We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing.

As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and ‘horizontal’ consultative decision making with individual and collective responsibility and accountability.

OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.

OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training and practice.

Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills and strengths.

About Us
At Applied Microbiology International we fundamentally believe that global challenges need to be solved by global, interdisciplinary experts. We are the oldest microbiology society in the UK and with more than half of our membership outside the UK, we are truly global, serving microbiologists based in universities, private industry and research institutes around the world. We publish an industry-leading magazine, The Microbiologist, and in partnership with Oxford University Press, we publish three internationally acclaimed journals.

AMI has been recognised in The Sunday Times Best Places to Work 2024, being acknowledged as one of the happiest places to work in the UK. The Sunday Times Best Places to Work recognises and celebrates the best employers in the UK based on feedback from employees and an independent assessment of workplace culture, leadership, and employee engagement and wellbeing.

About You
The post-holder will provide key support to the Policy and Diversity Manager to achieve the policy objectives set out in AMI’s strategic plan; ensuring AMI’s community are engaged on key areas of policy and aware of relevant policy developments by contributing to the AMI newsletter, website, The Microbiologist magazine, social media, other digital platforms and networking events. They would also ensure that all activities under this remit are delivered to an excellent standard, and in line with AMI’s strategy.

Candidates will have knowledge of policy structures relevant to science and technology along with excellent research and analytical skills, and the ability to grasp unfamiliar subjects and report as concise recommendations. They will have strong communications skills to communicate with a wide-ranging audience.

Closing date: 25th October 2024

Only shortlisted candidates will be contacted

Please note that this role will be remote, and interviews will be virtual.

For more information, please visit our website

Please send your CV and Cover Letter via the button below. Please DO NOT include your personal information i.e. name and contact details in your CV and Cover Letter. *To ensure the vacancy can be recruited in a timely manner, early application is advisable.

This is because AMI is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies to support staff from different backgrounds.

AMI takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

“We are interested in every qualified candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

The Access to Justice Foundation is seeking a Development Officer to join us at an exciting time, as we launch new organisational and fundraising strategies. We are offering a unique opportunity to learn and apply your skills across a range of fundraising streams.

You will be responsible for promoting and administering pro bono costs orders, supporting volunteer organisers of our annual fundraising walks, and maintaining key stakeholder relationships and securing new donors (principally law firms and charitable trusts).

You will work closely with the Development Director (who oversees our fundraising and development strategy) and the other Development Officers (who will share responsibility for fundraising, alongside their broader promotion and awareness raising activity).

For the full job description, please download the applicant packet below.

We are looking for someone with fantastic communication and organisational skills who is able to lead on our fundraising, raise our profile and grow our income generation across our 3 target areas

• Individual donors

• Legacies

• Corporates

Your role

This role is crucial in helping us raise funds to underpin our new 3 year strategy and to reach even more midwives and student midwives with our awards.  Reporting to The Executive Director you will take forward our fundraising strategy in our three key areas which grows our income and deepens relationships with our existing donors.  We have a dedicated legacy strategy in place and your role will be to move this forward.  We want you to explore ways in which we can use our learning legacy ( 30 years of funding awards)  to both raise awareness and funds and to be involved as we move forward in appointing a new Patron and Ambassadors and help us maximise their impact.

We need you to be a self starter, highly motivated and comfortable working remotely in a small charity.

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds. We are also open to flexibility in many different ways, please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

Your responsibilities

1. Lead on the development of the operational plan  and oversee delivery of the programme and income and expenditure targets.

2. Liaise with staff and trustees, looking for ways to work more closely and meet the needs of the supporters and prospective supporters we engage with..

3. Always take a supporter focused view, being led by their preferences and wishes, and delivering our work in a way that is going to appeal the most to our target audiences.

4. Develop and implement clear strategies for the effective management and cultivation of IMT’s existing and prospective donors..

5. Increase and diversify our supporter base to ensure that our audiences better reflect the population and the communities that we serve.

6. Make approaches to potential supporters and partners, engaging them in IMT work and securing their support.

7. Evaluate activities to continually optimise our relationships with supporters and partners for greater mutual benefit and in alignment with our ethics and values.

8. Stay abreast of changes and trends in fundraising practice to continually optimise performance, as well as ensuring compliance with changing regulations, including GDPR.

9. Other reasonable duties relevant to the role, to support The Iolanthe Midwifery Trust achieving its strategic outcomes and ensure effective impact and business operations.

About you

Have a proven track record of successful fundraising within a UK charity preferably working at national level, in one or more of these areas: individuals, corporates , legacies, community.

You have excellent communication skills and can work across a wide range of audiences in a clear and confident manner.

You are highly motivated and able to work independently to develop and implement fundraising strategies.

You are well organised and are able to plan and prioritise working to multiple deadlines as well as being able to develop effective systems to monitor progress,

You have a demonstrable commitment and understanding of equality, diversity and inclusion. An understanding of the NHS and the midwifery sector and an understanding of the social and structural drivers of health inequalities would be desirable but not essential.

You are up to date in your knowledge of fundraising regulation, compliance and GDPR and its implications for fundraising policy and practice.

You are confident in the use of G-Suite

Fixed term contract/maternity cover - January to December 2025

Annual salary circa £30,000, dependent on experience, plus benefits including generous contributory pension scheme and life assurance.

St Albans School is a leading independent day school with an outstanding reputation for academic excellence. The foundation was established in 2008 to raise funds from alumni and parents of the School to increase the provision of means-tested bursaries and to assist the funding of capital projects. Reporting to the Development Director the Alumni Relations and Development Officer is responsible for fostering and maintaining relationships between the School and its former pupils and current parents by managing associated events and activities, communications and publications, and the administration of the Development database.

The ideal candidate will have experience in event management and fundraising, along with proficiency in CRM systems. Strong writing skills are essential, with the ability to tailor messages to diverse audiences. Excellent organisational abilities, meticulous attention to detail, and proficiency in Microsoft Office and data management are important as are excellent interpersonal skills, the ability to multi-task and prioritise effectively.

Hours are full time, 37.5 hours per week, Monday to Friday, full year.  Occasional evening and weekend working is required for School events. 

The School is committed to safeguarding and promoting the welfare of children. Applicants must therefore be willing to undergo child protection screening and safer recruitment checks appropriate to the post, including checks with past employers and the Disclosure and Barring Service. St Albans School is an equal opportunity employer, committed to diversity and the creation of an inclusive environment for all employees. Employment selections are made according to suitability for the post, irrespective of background or protected characteristic.

Please apply by 1 November 2024. The School reserves the right to make an appointment before the closing date, so early applications are encouraged.

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

Since 1960 we have invested more than £500 million in blood cancer research in the UK. Where we’ve invested, survival rates and quality of life have improved. We’ve been working to beat blood cancer for over 50 years, and we won’t stop until we do. Be a part of our story and help us change the world.

This is an exciting time to join the Policy and Influencing team of the UK’s leading blood cancer charity as we continue to bring people affected by blood cancer to the centre of our policy work. We have recently launched a landmark UK Blood Cancer Action Plan; the impact of the policy and influencing team in achieving Blood Cancer UK’s mission is more important than ever. 

You will have a key role in the development of our policy work and leading our public affairs in England, to influence the Government and NHS. You will be innovative, flexible and have a passion for working as part of a team to achieve real change for people with blood cancer.  

You will have experience of working in a policy role and excellent knowledge of health policy. A good understanding of how to use health data most effectively in the pursuit of policy ambitions, and experience of working in or with Government or Parliament would be an advantage.  

We’re open to applicants who would like to apply for the role on the basis of a job share or working part time (minimum of 28 hours). If this applies to you, please outline this in your cover letter.  

The majority of our roles can be performed hybrid which means you will be required to attend the office 2-4 days per month, there may also be additional need to attend in-person events i.e. parliamentary or coalition events. Travel costs to your contracted office will be at your own expense. 

Our culture and benefits package are award winning, and our staff survey tells us that we’re a great place to work.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives. 

Are you a people person with an analytical mind? Do you have data and income processing experience? If so, this is the perfect role for you.

Salary: £31,410-£34,000 (FTE) per annum, depending on experience

Hours: 35 hrs FTE

Place of work: Hybrid/Flexible/Hatfield (minimum of 2 days per week in the office)

Join Our Team!

We are looking for someone who is passionate about making a difference to the lives of the Crohn’s & Colitis community. You would be joining an experienced and friendly team and you will help provide excellent customer experience to our supporters through building excellent relationships via a variety of communication channels.

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ongoing ambitious plans, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

Role Overview

As a member of the Supporter Engagement Team no two days will be the same. You will be essential in helping us improve the lives of those living with Crohn's and Colitis by offering fantastic supporter service and ensuring our members and fundraisers feel valued and keen to continue to support!

The Supporter Engagement Officer plays a pivotal role in achieving this. By taking a lead in the day to day management of the income processing and membership arm of the team ensuring all income is processed quickly and accurately and supporters are thanked efficiently.

About You

You will have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner.

You will be experienced in supervising staff or volunteers and be an effective and approachable networker with a proved track record of building excellent relations with all stakeholders, using high levels of tact and sensitivity when needed.

You'll need strong written and verbal skills and the ability to adapt your style depending on the audience. You'll also be effective at managing challenging situations and competing priorities.

You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required. 

You will also have experience of working with databases to produce reports and insights, as well as the managing the handling of cash and finance processes.

Experience of Microsoft office is essential, as well as high levels of accuracy and attention to detail.

If you are committed to our values of ambition, compassion and team-working and like the sound of our role, then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion. Most importantly you will be people focused, and passionate about achieving our vision and mission, by making a difference to those living with Crohn’s and Colitis.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

How to apply

If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Natalie Wood, Supporter Engagement Manager.

Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack found on our website.

Closing date: Monday 28th October 2024 – 9am

Please note: no applications will move forward within the recruiting process without a supporting statement.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.

We will not be accepting any contact from Recruitment Agencies or Media Sales

An exciting position has arisen for a Senior Events Officer to join a renowned London based Charity supporting people with terminal illnesses

The successful post holder will be responsible for the driving of events through the development and delivery of the annual calendar for the Charity

Job Responsibilities:

• With support from the Community & Events Manager, organise and lead on the successful delivery of the annual hospice fundraising event programme
• Research, plan and implement new events to diversify the annual programme
• Proactively seek and maintain new relationships to enhance our events
• Conduct presentations and hospice tours to engage supporters and partners
• Prepare feasibility studies, budget and action plans for all events
• Undertake post event data analysis and evaluation for every event, reporting against KPIs, income breakdown, costs against budget

Person Specification:

• Understanding and enthusiasm towards charity fundraising events
• Considerable experience of event management to recruit, engage, inspire and retain supporters
• Excellent time management and organisation skills, working to deadlines
• Excellent written and verbal communication skills, with a fluent writing style and the ability to communicate effectively in a wide range of media and audiences
• The ability to be a proactive self-starter and to use initiative to resolve problems and create solutions to improve results

Agency reference number: J84507
Location: South East London
Salary: £29,000 - £37,500 per annum
Working hours: Full-time, 35 hours per week
Working pattern: Flexible Hybrid/Remote

This vacancy will be actively shortlisted, so please get your applications in early to avoid missing out!

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Role Title:  Media Officer

Salary:  Up to £35,326

Location: London

Tenure:  18 month Fixed term contract

ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty.    As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.   

Are you a keen advocate of women and girls’ rights in emergencies? 

Are you ready to make an impact by driving bold and innovative media strategies that advocate for the rights of women and girls worldwide? 

Then we'd love to hear from you! 

As a Media Officer at ActionAid UK, you’ll be at the forefront of a team  creating powerful media narratives, ensuring that ActionAid is the go-to voice for journalists and media outlets covering issues of global justice. 

In this exciting role, you’ll support the development and implementation of dynamic, multi-channel media campaigns that generate high-profile media coverage across print, broadcast, and social platforms. You will be the key liaison between ActionAid and journalists, maintaining a 24/7 response capacity to react quickly to breaking news and humanitarian crises. 

Whether it’s writing compelling media releases or managing spokespersons for press interviews, your work will help elevate ActionAid’s voice and expand our influence. 

This is a role for someone who thrives in fast-paced environments, loves creative problem-solving, and is passionate about human rights, women’s rights, and international development. 

You’ll have the opportunity to build strong networks with influential journalists, support PR strategies that resonate with audiences, and contribute to humanitarian communications that can shift public opinion and drive meaningful change. If you have experience securing top-tier media coverage, crafting engaging stories, and want to contribute to a global mission, this is the opportunity for you. 

ActionAid UK offers a vibrant and collaborative work environment where innovation and advocacy meet. You’ll be part of a team that is connected, diverse, and committed to creating a world where everyone can enjoy their human rights. Apply now and become part of a movement dedicated to transforming lives and amplifying voices! 

Key Skills and Experience

Experience in Securing High-Profile Media Coverage: A proven track record of obtaining prominent media attention and managing a 24/7 media response capacity, especially in reactive or crisis situations. 

Media Strategy and PR Expertise: Applicants should demonstrate a strong ability to develop and implement media and PR strategies across print, broadcast, and social media channels. 

Strong Copywriting Skills: Emphasise the need for excellent writing skills across various platforms, including press releases, blogs, and social media posts, aligned with a bold, authoritative tone of voice. 

Networking and Relationship Management: The ability to build and maintain strong relationships with journalists, media planners, and key influencers, both internally and externally, is crucial for enhancing media coverage and organisational visibility. 

Knowledge of Current Affairs and International Development: A solid understanding of current affairs, women’s rights, and international development is essential, with experience in development or humanitarian settings being desirable. Flexibility and Agility: Candidates should be able to work in a fast-paced, agile environment, managing multiple priorities and deadlines, often outside of regular working hours.

Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer. 

Additional Information: 

Diversity, Equality, Inclusion and Belonging: 

Diversity, Inclusion and Belonging are key to our organisational culture.  We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees.  We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities. 

AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role. 

Referencing and Safeguarding: 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. 

ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work. 

Working practices: 

ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.   

ActionAid UK has a hybrid working policy for many of our roles.  The requirement will vary from team to team and the responsibilities of individual roles.  As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.”  Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.   

Please note that ActionAid UK does not offer fully remote working options.  We encourage you to discuss hybrid working expectations at interview. 

Recruitment Processes: 

Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.   

If we receive a very high response, we may close the vacancy early and will not accept further submissions.