Area Manager Jobs

Harris Hill are partnering with a fantastic charity, passionate about building better futures for people working in horticulture, in their search for a Caseworker based in London/SouthEast.

The Casework Team deliver help services which include advice, information and support for people working across horticulture. The team provide generalist advice across areas such as social care, health, benefits, housing and employment, often having an area of speciality.

Skills, Knowledge and Experience:

• Experience undertaking comprehensive holistic assessments across outcome areas of health, wellbeing, self-care, housing, money, family, relationships, safety and crime
• Experience of measuring the impact of interventions delivered
• Experience of delivering advice to people, across areas of employment, money confidence, housing, social care, benefits and health systems
• Experience in delivering a telephone helpline or advice service in the community or on occasion in service users homes
• Experience of scrutinising complex information to produce concise reports, comprehensive case records and high-quality casework and associated correspondence
• Highly developed communication skills including, discretion and capacity to deal efficiently, and effectively with people experiencing traumatic or difficult circumstances and/or from different cultural backgrounds
• Experience of using interpersonal skills, including active listening and questioning skills to understand the needs of others, causal issues to inform case management plans
• Ability to interact and network with line managers, colleagues, volunteers, partner organisations, external agencies and service users
• Ability to work flexibly across geographical regions as required

CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!

Please note, only successful candidates will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The deadline for applications is Sunday 1st December 2024.

Location: Preferred locations are Norway, Netherlands,Germany, Denmark and UK.

Location type: Remote, proportion of office/-based work to be determined

Reporting to: CEO International

Annual starting salary: £80,000 GBP; €90,000 EUR; or equivalent in other currencies. Geographic differential will be applied based on location. Candidates must have the right to work in the country from which they are applying.
Contract type: Permanent, full-time, 35 hours per week (subject to local regulations).

Candidate level:  Senior Executive

Background

Mission Without Borders is an international network of Christians who journey with the poor and marginalized, bringing practical and spiritual support with the hope of a better future, enabling and encouraging people to lift themselves out of poverty, and always sharing the hope that is found in Jesus Christ. We serve people without regard to their religion or ethnic background.

Mission Without Borders International leads and coordinates the work of six countries in Eastern Europe (Albania, Bosnia-Herzegovina, Bulgaria, Moldova, Romania, Ukraine) where we conduct our program work and twelve countries where we raise support for these programs and associated Mission Without Borders International (MWBI) costs.  For more information about Mission Without Borders International, please see our Annual Review.

Purpose of role

The International Board are seeking a senior International Fundraising Director with significant experience in major donor fundraising who will help drive the organisation’s fundraising strategy by strengthening and diversifying its fundraising sources. The Mission requires an experienced leader with a proven track record in international fundraising who will inspire our teams to differentiate and grow income as the organisation enters a new phase of strategic growth.  The International Fundraising Director – with this focus on Major Donors - will provide leadership, oversight and guidance to the Mission’s national country fundraising directors - working with the International Director of Communication and Individual Fundraising and the wider fundraising team.  They will work with major international donors and engage with field countries on targeted local fundraising and impact reporting. 

As a strong communicator and strategic thinker with significant practical and direct fundraising experience, this Director will serve as a key member of the International Executive Team and report to the CEO and indirectly, the Mission Without Borders (MWB) International Board. They will have significant practical experience working with major donors, trusts and foundations, institutional and corporate fundraising.

Primary responsibilities

Donor development and outreach

· To provide strategic direction, leadership and drive for fundraising in all new development areas across the Mission. They will have direct responsibility for raising funds at the international level, leading cross organizational initiatives with a specific focus on major donors, trusts, and foundations - as this is currently an underdeveloped source of income for the Mission.

· Create coherent strategic plans for driving income growth, diversifying income sources and improving donor engagement, with a focus on major donors.

· Develop and implement fundraising policies and procedures, particularly around major donors to ensure local and international consistency and compliance.

· Drive a relational fundraising culture by implementing systems and reporting to deliver effective supporter journeys with a focus on major donors.

· Lead in understanding of fundraising trends and working with wider fundraising team and national directors to improve agility in response to these trends.

· Understand and engage in program delivery needs and impact to ensure that donor and beneficiary journeys are linked and opportunities for major donor fundraising are deliverable.

· Utilize digital resources to drive engagement, reporting and strategy delivery.

· Be an active speaker at fundraising community events, conferences, and donor events.

 Communications and marketing in major donors work and other areas within responsibility

· Drive the Mission’s communications and marketing strategy to achieve strategic objectives in major donors and in other areas within responsibility to include oversight of Mission websites to ensure accessible content, consistency in fundamentals across fundraising countries, strong user experience and improved digital engagement and giving for major donor initiatives.

Budgeting and reporting

· Have oversight of the annual and rolling five-year budgets for areas under responsibility to ensure local and international fundraising achieve overall strategic goals for income and related expenditure.

· Work closely with the CFO and CEO, Director of Individual Fundraising, and other senior executive personnel to drive annual planning and budgeting process.

· Drive consistency in restricted and unrestricted giving reporting.

Leadership and management

· Work with the International Executive team to drive Mission’s International Strategy.

· Collaborate and coach National Fundraising directors.

· Nurture team members in excellence in operational tasks as well as personal development, ensuring an engaged and fulfilled team.

· Participate in Mission events, training, and conferences to engage and inspire peers to drive strategic goals and ensure best practice.

· Network in the fundraising community.

Experience and Skills

· Relevant degree or equivalent in experience.

· Strong management and leadership skills, with a servant heart.

· Senior level experience as part of an international leadership team and managing international teams in complex environments.

· Proven experience working with major donors (£20,000+), trusts, foundations, institutional donors and corporates.

· Development and implementation of strategic and operational plans for fundraising, marketing and communications.

· Budgetary creation, management, monitoring and control.

· Brand development experience desired.

· History of work experience in an organisation with a similar ethos to MWB.

· Global knowledge of legislation, regulations and best practice in fundraising and marketing.

Personal traits desired

· Be able to share the Christian aims and ethos of MWB and agree with the MWB Mission statement with a high degree of enthusiasm.

· Willingness to lead and attend and participate, where possible, in devotions, prayer meetings and staff conferences to enhance the spiritual health of the organisation.

· Be able to work sensitively with those of different cultures and church backgrounds.

· Willing and able to travel internationally and work across time zones when required.

· Calm and adaptable with an ability to work within a flexible and busy environment.

· Collaborative team leader and committed to driving the strong internal culture.

· Commitment to Equal Opportunities and safeguarding.

The deadline for application is Sunday 1st December 2024.

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Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.

This pivotal role will enhance our visibility and engagement across digital platforms, particularly social media and our website. You’ll highlight our activities, impact, and the voices of those affected by group B Strep.

Collaborate closely with our Chief Executive and team to craft and execute a digital content strategy that supports our communications, advocacy, influencing, and fundraising goals. Your focus will be on creating compelling short-form videos and other multimedia content to engage our audience.

You’ll be part of a small but impactful team, working to improve awareness, knowledge, policy, and research related to GBS infection prevention and treatment.

As our Digital Content Specialist, you’ll develop and implement a comprehensive digital content strategy in collaboration with the Chief Executive and team, focusing on creating engaging multimedia content and managing social media presence. You’ll ensure the website is current and optimised, design digital campaigns, and foster audience engagement across various channels. Additionally, you’ll monitor content performance, collaborate with team members and partners, and stay updated on digital marketing trends.

Key information:

Employment type: Permanent, Full-Time

Reporting to: Chief Executive

Hours: 35 hours per week/full time

Salary range: £32,000 to £35,000 pa

Closing Date: 9 am, Tuesday 26 November 2024

Interview dates: Monday 2 and Tuesday 3 December 2024 by teams or zoom. Those invited to interview will be asked to complete a task. Details will be provided in the interview invitation.

To apply: 

Please send your CV and a cover letter detailing your experience, how you meet the experience and person specifications, and why you are interested in this role to our CEO, Jane Plumb, together with your completed Equality & Diversity Monitoring Form.

Group B Strep Support is an equal opportunities employer. We welcome and encourage applications from all sections of the community, though not from agencies. 

Salary: Up to £37,619 (pro rata)
Hours: 30 - 37.5 hours per week (we’re flexible!)
Location: St. Michael’s Hospice, North Hampshire

Are you a people person with a passion for community, events, and making a real impact? We’re looking for an enthusiastic fundraising professional to head up our Community Engagement Team! You’ll help us bring in vital support by managing corporate and community fundraising, and inspire even more people to join in our Hospice-led events like the Moonlight Walk and Light Up a Life.

What You’ll Do:

• Lead & Inspire: Oversee a dedicated team, driving funds and engagement through amazing events and partnerships.
• Build Connections: Develop new business and community partnerships that align with our mission.
• Represent the Hospice: Be our champion at community events and speaking opportunities, spreading the word and growing our presence.
• Stay Flexible: No two days are alike! Some evenings and weekends are part of the adventure.

What You’ll Bring:
Experience in fundraising is great, but if you’ve got skills in leadership, relationship-building, and meeting income goals, we want to hear from you! You’ll be a natural at connecting with people and helping supporters reach their fundraising goals.

Perks:

• Flexible hours and hybrid working options
• A fantastic team dedicated to making a real difference every day
• The chance to use your creativity and skills for a meaningful cause

Ready to Apply?
Send us:

• A cover letter telling us why you’d be perfect for this role (required!)
• Your CV
• Completed application form (downloadable from our website)

For a quick chat about the role, contact Sarah Shearman.

Join us – let’s make a difference together!

Closing date: Sunday 1st December 2024

The University of Essex is excited to have formed a Knowledge Transfer Partnership (KTP) with the Minstead Trust. The Minstead Trust is a charity based in Hampshire, which works in collaboration with people with learning disabilities and their family carers, to enable them to achieve greater independence and live happier and healthier lives. One of their main areas of work is accommodation support. As they transition into adult accommodation support services, adults with a learning disability, their family carers, and Minstead Trust accommodation support staff form a tripartite relationship through which support is planned and delivered within the Minstead Trust. However, to date practices in support provision have differed, leading to miscommunications, relationship difficulties, and some areas of inconsistency and discontinuity in provided support and living circumstances. There are also often difficulties experienced during the transition from child to adult learning disability services. These are sector wide issues, which ultimately impact service users’ participation in the various activities and occupations that provide meaning, purpose, and routine within their everyday lives.

The KTP will last for 24 months and utilise a participatory action research (PAR) approach to engage relevant stakeholders who comprise and surround the tripartite relationship described above. Together they will co-produce, implement, and evaluate distinct new ways of working. These new ways of working will revolutionise engagement between adults with learning disabilities, their family carers, and Minstead Trust staff, and lead to improved experiences for all stakeholders.

As a KTP, the KTP Associate role constitutes more than just the completion of a research project, as the focus of the role is to facilitate knowledge transfer between the University and the Minstead Trust. A key objective is that the KTP also embeds the capability of co-production within the Minstead Trust through staff engagement and support. Co-production involves partnership working towards a mutually defined aim, where everyone connected with an issue plays an active part, and existing skills, experience and knowledge are valued and utilised (Pettican et al, 2022).

Do you want to be part of a dynamic and innovative fundraising team? Do you want to raise money for some of society’s most pressing challenges and play a key role in an ambitious fundraising and volunteering campaign?

We are looking to recruit a Philanthropy Officer to join us at this very exciting time. The Philanthropy Officer will be responsible for the relationship management of a portfolio of around 100 prospective donors in order to raise funds for a range of key projects. They will be responsible for the entire prospect relationship management process including researching, cultivating, asking and stewarding. 

This role will play an integral part in supporting donations to improve student experience and across key areas of research.

As part of an award-winning team and led by some of the most respected names in higher education fundraising, you’ll get the chance to work across the team and wider university to encourage new donors to make long-term, sustainable and significant £5k plus gifts. You will also have the opportunity to work with our senior team on proposals to top donors enabling you to get experience of working with some of the most successful and experienced major gift fundraisers in the UK Higher Education sector. 

You will be provided with a robust induction and an ongoing training program that will include support from the University as well as expert external providers.

The Development and Alumni Relations Office (DARO) exists to support The University of Birmingham's academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University’s strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research projects, supporting student bursaries, mentoring students, and providing internships, as well as providing a versatile programme of engagement opportunities for our global alumni community.

We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.

Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme.

Neighbourhood Development Worker 

30 hours per week

Permanent; Part Time

£23,512 (£28,998 p.a. full-time equivalent), pay review (increase) pending

Voluntary Action Rotherham is the lead body for supporting, developing and promoting the voluntary and community sector in the Rotherham Borough. Our role is to facilitate effective action to bring about positive change in the lives of individuals and communities in the local area.

The primary purpose of this role will be to work with local people, voluntary and community groups and empower them to find solutions to local issues through effective community action in the delivery of the single infrastructure grant contract. As well as providing help and assistance to groups and individuals who want to set up or maintain community groups, this role will offer support on appropriate organisational structures and development needs as well as working in local neighbourhoods to help groups to implement action plans to support their aims and objectives.

The successful candidate will have:

• Experience in community development, either in a paid or unpaid capacity
• Was involved with statutory/voluntary organisations in addressing community issues
• Understand social issues and their local impact
• Knowledge of funding regimes and their requirements
• An understanding and commitment to developing and maintaining partnership working is essential
• The ability to organise, plan and prioritise their work using their own initiative

Some evening and weekend work may be necessary to fulfil the duties of this post.

An intrinsic part of the role is to travel throughout the Borough on a regular basis, therefore, it is essential that applicants have access to their own transport.

Closing date for applications is 5.00pm on Wednesday 11th December.

Interviews for this role are likely to take place on Tuesday 17th December 2024 at The Spectrum.

To apply for this role, please apply now with your CV.

Become a Self-Employed Independent Visitor!

Locations: Meath School, Surrey and Dawn House School, Nottinghamshire
Salary: Negotiable per visit (plus travel expenses)
Job Type: Part-time, one half termly visits at each school
Sector: /Education / Advocacy /Social Care

Apply Now – Nationwide or local Applicants Welcome!

About Meath School

Meath, a Speech and Language UK School, is a day and residential non-maintained primary special school for up to 75 pupils aged 4 to 11 years, where Speech and/or Language Disorder and associated difficulties is the primary need. Our most recent Ofsted report (2023) is highly positive about the work of the school and the progress which our children make. ‘Pupils are happy and safe, and they enjoy being in school. They comment that ‘everyone can have friends here’.

About Dawn House School

Dawn House School is part of Speech and Language UK, dedicated to supporting children with severe and complex speech, language, and communication needs. We provide integrated education, therapy, and care to pupils aged 5-19. Our school has been rated ‘Outstanding’ by Ofsted and offers a collaborative, child-centered environment. Join our passionate and dynamic team, where we empower young people to achieve their full potential.

About The Role

Speech and Language UK is recruiting Independent Visitors to provide essential support and guidance to our residential special school in all areas the national minimum standards.

Key Responsibilities:

To fulfil the requirements of Standard 3 of the national minimum standards for residential special schools, which includes:

• Conduct six unannounced visits to ensure the highest standards of care, aligned with national regulations.
• Write and submit reports on the conduct of the school with any recommendations within two weeks of the visit.
• Collaborate with staff members, and other key stakeholders to monitor compliance and safeguard the welfare of residents.
• Meet with children, parents, other stakeholders, senior management and other staff in the school
• Check school records, including, but not restricted to, attendance, restraint, risk assessment and care plans
• Evaluate the quality of the provision and effectiveness of the care provided to children and whether they are safeguarded
• Assess the suitability of the physical condition of the residential provision and its external environment

What We Are Looking For:

• Demonstrable knowledge and understanding of regulated services and their inspection frameworks
• Experience of working within an educational setting, social or health care organisation, safeguarding, residential care, youth work, or related fields
• Knowledge of current care legislation and statutory guidance relating to children and young people
• Strong communication and relationship management skills.

This is a flexible, self-employed role perfect for experienced professionals looking for meaningful, impactful work.

How to Apply: Please check candidate pack available on our website

Closing Date: Monday, 9th December at 9am.

Accessibility Support: We are committed to ensuring that our recruitment process is accessible to everyone. If you require any adjustments or need to apply in a different format, please contact our People Team and we will be happy to assist you.

We are a Disability Confident Committed Employer.

Speech and Language UK is committed to safeguarding and promoting the welfare of children. We carry out appropriate vetting and verifications on all staff. Please find details of our safeguarding policy

All shortlisted candidates will be subject to an online search covering content that is in the public domain. In line with Keeping Children Safe in Education the successful candidate’s employment is subject to an enhanced DBS and barred list check.

Our new Finance and Commercial Director will be absolutely pivotal to the success of our transformation journey, ensuring we invest in our future and achieve progress on important areas such as sustainability and equity.

As an important member of the Executive team, you’ll create an environment of financial rigour and resilience, ensuring we adhere to all relevant legislation and regulations, and identifying the right investment profile to achieve our new 2025 strategy.

Responsible for c. £5m income and £4.4m expenditure, you’ll lead high-quality financial planning, budgeting, forecasting and reporting processes which support the delivery of our organisational strategy. This will include preparing management and annual accounts for both the charity and NCVO Trading Ltd. You’ll also be our first port of call for all legal, regulatory and compliance matters, including governance, audit and risk. You’ll manage our dedicated and expert finance, compliance and facilities teams, and will seek creative ways to maximise the return on our commercial activities, including lettings, conferences, training and events.

Candidates will bring impressive experience of leading a strategic finance function, along with extensive expertise in governance, compliance, audit and risk. Moreover, we’re looking for someone who understands the importance of personal leadership, influence, communication and engagement for change. We are building a future-focused new culture, rooted in our values, and you must have experience of delivering leadership in a comparable process. Uncompromising customer focus – whether internal or external customers – is essential.

Strong business acumen, political awareness and a clear understanding of what good governance looks like are all essential, and a detailed knowledge of the professional membership organisation model would be a distinct advantage. Able to summarise complex issues effectively, and inspire confidence even when change is uncomfortable, you’ll share our passionate commitment to the voluntary sector and will be hugely excited by this chance to realise even more of its potential.

NCVO is fully committed to equity, diversity and inclusion. We want this to be reflected in the diversity of the people who work for us. We welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience.

Closing date: midnight, 24 November

Preliminary interviews: 5-9 December.

Final interviews: 20 & 23 December

Head of Programmes

The charity strives for a fairer and more sustainable world by working with Indigenous Peoples and other communities of the world’s rainforests. We are looking for a committed and dynamic Head of Programmes to join this growing team working at the forefront of the fight against climate change and social injustice.

Position: Head of Programmes

Location: London/hybrid

Hours: Full-time, 35 hours

Salary: £58,500 per annum

Duration: Permanent

Closing Date: Monday 25 November 2024

Interview Date: 4 December 2024

The Role

As Head of Programmes, you will shape an exciting new phase of programming for the organisation, capitalising on new opportunities to scale impact.

Key duties include:

• Overall responsibility for the programme portfolio, ensuring sound management and administration of projects in accordance with our procedures and those of funders.
• Leadership in the development and execution of the programme strategy, providing guidance and direction to the team, ensuring that all the work aligns with the values of the charity and contributes to organisational goals.
• Leading the approach to local partner organisations and ensuring that they are equipped to comply with current policies and procedures.
• Build and cultivate trusted relationships and networks with partners and other stakeholders.
• As a key member of the Senior Management Team, play a key role in the design and implementation of organisational strategies and policies.

About You

The Head of Programmes will have proven track-record in programme management, extensive experience working in international development and excellent knowledge of environmental issues and human rights. Proven leadership and line management experience, as well as strategy design and implementation, stakeholder management and external representation are key elements of the role. Fluency in English and French is required, and knowledge of Spanish highly desirable.

Employee Benefits

• 30 days paid holiday, in addition to Bank Holidays
• Hybrid working
• 4 weeks of work from anywhere in the world
• IT home office budget
• Learning and development allowance
• Employee Assistance Programme
• 4% employer contribution to workplace pension regardless of employee contribution

We encourage all interested candidates to apply, even if they believe they may not fully meet all the requirements. Applicants should specifically explain their suitability for the role in their application.

Other areas of experience may include Programmes, Head of Programmes, Director of Programmes, International Head of Programmes, International Director of Programmes, Environmental Head of Programmes, Environmental Programmes, Programme Manager.

Please note this role is being advertised by NFP People on behalf of our client.

The Director of Charity will play a key  role in developing a progressive and growing NHS charity onto the next steps of its journey to fulfil the Trust’s ambition to be the charity of choice in the region.

You must be an ambitious and innovative leader with senior management experience and an extensive knowledge of fundraising and marketing, to command the confidence of staff and peers, with strong diplomatic skills and determination.

As the most senior management role with corporate responsibility for the Charity, you will work closely with the Director of Communications and Engagement and the Corporate Trustee to provide leadership, and strategic and operational management of the work of the Charity.  You will manage the fundraising team and play a leadership role in soliciting and stewarding major and principal gifts in support of the strategic priorities of the Trust, as set out in the Trust’s Strategy.

Proven communication skills are critical as the role also requires a level of confidence in working with a wide range of stakeholders, including NHS Directors, including non-execs, senior management, senior clinicians, hospital staff, patients, key donors, celebrities, businesses, community supporters and volunteers.

Playing a central to the role, you will be responsible for increasing the Trust’s charitable income from the current circa £2.4m per annum to £5m over the next 3 years.

The purpose of the role is to ensure that the Charity is well managed and that there are clear strategic and operational plans that reflect charity best practice and can allow the Charity to deliver its full potential for charitable support of Frimley Health NHS Foundation Trust. 

Events Fundraiser

Job overview

Are you a charity or events professional looking for an opportunity to make a positive difference? If so, this could be the role for you!

York & Scarborough Hospitals Charity are looking for an experienced Events Fundraiser to deliver the charity's events programme.

This is an exciting time to join a growing charity team and there will be the opportunity to identify and develop new events for the charity as part of the role. 

York & Scarborough Hospitals Charity is the official charity of York and Scarborough Teaching Hospitals NHS Foundation Trust. From the everyday to the transformational, we fund improvements to the hospital environments and services which are above and beyond NHS funding. 

Main duties of the job

The Events Fundraiser will work closely with the rest of the Charity Fundraising Team to deliver the charity's Fundraising Plan. 

The successful candidate will be responsible for recruiting, managing and supporting participants for challenge events. They will also plan and deliver a range of other events for the charity including an online auction, stewardship events for supporters and opening events for charitably funded projects across the Trust. 

With event management experience, either in a charity setting or a comparable role, the successful candidate will be highly organised, used to multi-tasking and meeting deadlines. They must be willing and able to work flexibly, with travel between hospital sites and some out of hours work for events. 

Location

This role is primarily office based, at either York Hospital or Scarborough Hospital, with some home working. The role will include travel across the community and trust sites. 

Hours

Full time - 37.5 hours per week. The role will include some evening and weekend work depending on charity events. 

Salary 

£29,970 - £36,483 per annum

Our benefits

We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• NHS Car Lease scheme and Cycle to Work scheme
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

Closing date 

18 November 2024 23:59

Harris Hill are partnering with a fantastic charity, passionate about building better futures for people working in horticulture, in their search for a Caseworker based in the SouthWest.

The Casework Team deliver help services which include advice, information and support for people working across horticulture. The team provide generalist advice across areas such as social care, health, benefits, housing and employment, often having an area of speciality.

Skills, Knowledge and Experience:

• Experience undertaking comprehensive holistic assessments across outcome areas of health, wellbeing, self-care, housing, money, family, relationships, safety and crime
• Experience of measuring the impact of interventions delivered
• Experience of delivering advice to people, across areas of employment, money confidence, housing, social care, benefits and health systems
• Experience in delivering a telephone helpline or advice service in the community or on occasion in service users homes
• Experience of scrutinising complex information to produce concise reports, comprehensive case records and high-quality casework and associated correspondence
• Highly developed communication skills including, discretion and capacity to deal efficiently, and effectively with people experiencing traumatic or difficult circumstances and/or from different cultural backgrounds
• Experience of using interpersonal skills, including active listening and questioning skills to understand the needs of others, causal issues to inform case management plans
• Ability to interact and network with line managers, colleagues, volunteers, partner organisations, external agencies and service users
• Ability to work flexibly across geographical regions as required

CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!

Please note, only successful candidates will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Position type: Full time, Permanent - 37.5 hours per week. Flexible working will be considered. 

Responsible to: Senior Digital Marketing Manager

Direct reports: None

Location: Truro, Cornwall or Remote (UK only)

Role purpose:

Are you passionate about making a difference through digital marketing? Join us as a Digital Marketing Officer and play a pivotal role in growing engagement and donations from our supporters via digital channels, with a special focus on email marketing.

In this dynamic role, you’ll be responsible for crafting and executing an email marketing strategy, improving audience segmentation, planning and implementing email journeys, and analysing results to drive continuous improvement.

During peak times, you’ll also support our digital team with creating compelling content for our website, social media channels, and paid advertising campaigns.

You’ll be part of a friendly and ambitious team, helping to make ShelterBox a global name. This role is full of variety, working with different teams within the organisation to promote best practice and upskill colleagues across the department.

Who we’re looking for:

We are seeking a results-driven, proactive self-starter with at least 2 years of experience in digital marketing, particularly email marketing. The ideal candidate will have:

· A talent for creating engaging content and a keen eye for detail.

· Strong copywriting skills with the ability to adapt tone and style for different audiences.

· A focus on outcomes, with a knack for inspiring supporters to take action.

· A good handle on data and analytics to continually improve the performance of your communications.

· An innovative mindset, staying ahead of trends to engage audiences and test new approaches.

· An interest in the world of international development.

This is a fantastic opportunity to get behind the scenes of a busy emergency disaster relief organisation and help us work towards a world where no one goes without shelter. If you’re ready to make a real impact, we’d love to hear from you!

Duties will include but not be limited to:

Strategy and planning

· Own and deliver a plan to ensure our email campaigns increase engagement, income and email penetration rates

· Develop automated email journeys, working with Fundraising teams to improve the wider supporter journey as well as seeing how events like birthdays and donation anniversaries can increase engagement and loyalty

· Focus on innovation with a willingness experiment and test new trends to increase audience reach and engagement  

· Update and plan the email calendar

Delivering and improving campaigns and projects

· Oversee the implementation of a new email programme, providing advice to the Fundraising teams on best practice and how to get best results

· Collaborate with our Fundraising teams to produce email nurturing campaigns for each of our segments and create tactical emails to move supporters up the engagement ladder

· Assist with segmentation and maintaining the health of our database. As we work towards automating our processes, this may include manual handling of data from time to time.

· Drive lead generation to develop an ‘engagement-first’ audience and build a prospect pool for fundraising activity. This includes coming up with creative ideas for lead generation activities, planning and executing campaigns, and optimising points of conversion for email signs ups. 

· Play an active role in our move to a new email marketing platform and CRM

· Develop a loyalty programme with exclusive content for highly engaged email subscribers

· Ensure email marketing aligns with other marketing channels and campaigns support the Digital team with compelling digital content for the website, social media and paid advertising channels as needed.

Analysis and reporting

· Build an email testing plan and share learnings with the Digital team, wider department and with International teams

· Analyse the effectiveness of our emails using inbuilt analytics, CRM reporting and tools like Google Analytics

· Share insights, findings and best practice across the department and with International teams to ensure people understand what is working well and how this can improve their areas of work

Training and supporting others

Provide training for fundraising colleagues, helping to develop their digital marketing skills, with a focus on email marketing. Share best practices, insights and advice with fundraising teams, being a source of support for them with their email marketing activities in the UK and our smaller affiliates.

Other responsibilities

· Any other duties as required which are deemed appropriate to the level and grade of the post.