Area Manager Jobs in Islington, Greater London

As Events Executive you will support the Events team to deliver a range of special events, high-value committee-led events, and cultivation events, used to engage and steward existing supporters and attract new donors. Our Events portfolio includes in-person and online Philanthropy and Partnerships events, such as our flagship annual cultivation panel discussion, and bespoke events for our most generous corporate partners, as well as supporter engagement events for the Legacy and Individual Giving teams.

You will be a conscientious, proactive and focused individual who is able to work in a busy, fast-paced environment. You will have a strong attention to detail, and you will be able to follow instructions and take initiative with the tasks and projects you are responsible for.

This is an opportune time to join The Royal Marsden Cancer Charity as we embark on a new Charity five year strategy to fund the world-leading work of The Royal Marsden. We are a high-performing team, and this role presents an exciting opportunity to play a vital part in helping us to realise our ambition whilst developing your career within an ambitious organisation.

Please note, interviews will take place on Friday 2nd August. 

About the Film & Television Charity 

The film, TV and cinema sectors are widely admired and crucial to the UK economy, both in terms of our exceptional creative talent and the sector’s growing economic importance. But a culture of long hours, challenging conditions, and sometimes harmful cultures and behaviours can also make it a tough sector to work in, with the retention of talent an ongoing problem as a result. In 2019, the charity found that 9 in 10 working behind the scenes had experienced poor mental health in what was described as a ‘mental health crisis’.  More recently, with a host of factors challenging job security in the sector, the charity has also uncovered a startling lack of financial resilience across the workforce, with financial pressures only contributing to pressure on mental health and wellbeing.

The Film and TV Charity exists to support the 200,000 people who work in TV, film and cinema. Since the introduction of the Film and TV Support Line in 2018, the charity has been on an exciting journey of change and has joined industry partners at the forefront of the movement to make work better for everyone in the industry.

We are pursuing a strategy to improve the wellbeing of everyone working in the industry – mental, financial, and physical – in order to help build a fairer and happier industry for all.  We are doing this through a combination of the direct support we provide to individuals and what we call our work to ‘make change’ at a structural level in the in industry.  We are mainly funded by donations from both corporates and individuals, and successful fundraising is critical to the delivery of our work.

We have committed to ensuring our services are relevant to and engaging with everyone in the industry, at every stage of their career, no matter what their background.  This means applying an equity, diversion and inclusion lens to everything we do.

Role Overview 

Working with the Whole Picture Toolkit’s Digital Product Manager, wider digital roles, and our industry and mental health subject matter experts, you’ll help shape the future product. 

The Toolkit supports the mental health and wellbeing of thousands of crew members across the UK and on location overseas, through guides and templates.

This broad hands-on role offers a great opportunity to develop product skills and demonstrate how important content design techniques are in helping meet user and charity needs. 

The role will evolve as research and testing determine the proportion of new content and features needed in the next version of the Toolkit – ideal for someone looking to develop their product management skills.

The Toolkit is currently in a discovery phase, so the focus of this contract will be on product research, including analytics, user research, competitor research and supporting product scoping, as well as content planning and preparing for production. The role will also lead on maintaining the content and functionality of the current Toolkit.

Main Areas of Responsibility

• Design and write structured, clear, optimised content for various digital formats, including printing (later in contract)
• Update content, navigation and links across products and services – for example, on websites, forms, email, customer data and social media – using content management and other systems, including Wordpress.
• Lead on content planning with subject matter experts, and feedback on content, in a supportive manner
• Report on site performance and user behaviour using a range of analytics tools
• Carry out user research and testing of product concepts, content and features, and related desk research
• Create low fidelity wireframes for developers and stakeholders, for content and features
• Carry out content and site mapping and audits
• Work with external design and development agencies, on product development and maintenance tasks  
•  Support product governance processes, as required

What we look for in a candidate

 To join our team, you will be a people person who is passionate about making a difference. You will be a committed team member but also confident working on your own initiative, with a flexible working approach according to the situation.

Diversity statement

The Charity recognises that people from some backgrounds are under-represented in the film and TV industry and in the third sector and is committed to doing what it can to correct this. Therefore, we are especially keen to receive applications from people of colour; people with disabilities; those who identify as LGBTQIA; people with a mental health condition; and people who identify as working class now or in the past. 

If you need us to make any adjustments to our recruitment process, we will be happy to support you. 

The charity is committed to safeguarding and promoting the welfare of everyone who have contact with its services and personnel.  

Customer Engagement & Insight Officer / Case Handler (Complaints)

Hemel Hempstead (Hybrid/Smart Working)

Salary up to £35,212 Per Annum Plus Benefits

Temporary Fixed Term Contract, Full Time (Fixed Term Contract)

37 hours per week (Monday – Friday, Flexibility Negotiable)

Thrive Homes is seeking a highly skilled and motivated Customer Engagement & Insight Officer to join our Customer Services department.

As a crucial member of the team, your main responsibilities will be to manage complaints, ensure compliance with the Housing Ombudsman Code of Complaints, and identify areas for improvement based on feedback and customer satisfaction.

Thrive is proud to deliver flexibility for employees to work in a manner that suits their wants/needs best. Our SMART working policy allows individuals to take full control of their productivity by offering a choice between working in-house or away from the office. This means that successful candidates have the freedom to work as little or as often as they like from Thrive's state-of-the-art offices.

Other Responsibilities:

• Quality check responses before they go out to ensure consistency and in line with Thrives complaints policy.
• Identify improvements and lessons learned from feedback and monitor delivery.
• Scrutinise and summarise customer feedback and produce reports which highlight trends and lessons learned for Leadership Team.
• Updating and sharing complaints dashboards with the business to ensure complaints are responded to in timescales.
• Engage with customers directly by leading focus groups and holding customer voice events both in person and online.
• Co-ordinate customer surveys and feedback.
• Speak to customers who have complained to discuss how complaints can be resolved.
• Deliver training and feedback to the wider business on customer experience.
• Contribute to deliver Thrives customer ambition.

Requirements:

• Technical expertise in complaint management, customer service, quality assurance and the ability to write a formal response.
• Ability to role model our core behaviours, with a focus on trust and respect for everyone.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Excellent Microsoft Excel skills
• Ability to work independently and as part of a team.
• Flexible and adaptable to change.

 Benefits:

Thrive’s Top 10! 

• Annual Leave - 25 days per year increasing by length of service (up to 30 days)
• Buy or sell annual leave
• Generous family friendly provision
• Pension - Thrive Homes will pay double your contribution (up to 10%). 
• Discretionary Bonus
• Life assurance - a payment of 3x your salary
• Health Cash Plan - facility to claim cashback for dental, optical and physiotherapy costs, alongside wellness services.
• Virtual GP Service (available 24/7)
• Wellbeing reward scheme (earn vouchers through a health app)
• A range of engagement activities aimed at building team morale, supporting both physical and mental health, and celebrating all things that make us different!

All roles at Thrive are subject to a basic DBS check.

Closing date: 29th July 2024

Interviews Dates: To be confirmed

We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.

About Thrive

Thrive Homes is an award-winning housing association with a strong track record and ambitious plans. Thrive exists to provide good quality affordable homes and services enabling the development of communities where people enjoy living. We manage over 5,000 properties and are continuing to build new homes each year.

Thrive’s Approach

Thrive is an exciting place to work. We challenge ourselves and others to deliver results and think differently. We share positive experiences and messages, with trust and respect at the core of every relationship. Our leaders adopt a coaching and mentoring approach - enabling and empowering others to deliver. We embrace change and encourage a strong focus on positive outcomes. We value agile working arrangements from our offices in Apsley, Hertfordshire and we pride ourselves on looking after our colleagues by offering progressive careers and a full range of modern benefits, as we continue to grow as an organisation and aim to attract the very best people.

Thrive homes are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. This commitment is at the core of our understanding the importance of different voices, experiences, perspectives and backgrounds. We actively encourage all applicants that are suitable for the role, from diverse career paths and backgrounds and from all sections of the community. 

As committed members of Inclusive Employers and a Disability Confident Committed employer, we remain steadfast to a fair recruitment process. If you have any accessibility needs and require reasonable adjustment, please contact us. 

About the role:

 We understand that a spinal cord injury can be devastating, but we believe it shouldn’t prevent anyone from getting the most out of life. And we’re here to help make sure that can happen. We provide a range of services for people affected by spinal cord injury, and this provides us with a unique insight into the issues they face in their day-to-day lives.

The Digital Marketing Coordinator is a new role, that sits in a newly established Communications and Marketing team. Our organisation is growing, and we now need to step up our game in how we deliver our digital communications to our many different audiences.

It is a fantastic role for someone who enjoys both creative digital communications and analytics and metrics.

This is an exciting time to join Back Up and a real opportunity for the Digital Marketing Coordinator to use their creativity, passion, innovation, and experience to help us reach and engage more people through digital communications and to help shape the team.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

How to apply

Please apply by emailing recruitment @ backuptrust . org . uk by midnight on Sunday 4th August with:

· A CV with salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview.

· A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you fit the person specification. This statement is crucial; CVs alone will not be accepted. We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.

· A completed equal opportunities form (this is optional).

Interviews will be held during w/c 19 August. If you are not available then, please indicate this when you apply.

We welcome all questions about the role, please email Liz @ backuptrust . org . uk find out more information.

We will acknowledge receipt of your application, and then let you know if you will be invited to interview.

It has never been a better time to join our dynamic Community Fundraising Team who are dedicated to providing support and advice to thousands of individuals, groups, local businesses to fundraise and take part in events. 

Parkinson's UK has recently made a huge investment to help us deliver our strategy for our community. Our strategic aims are focused on improving access to health and care; improving our community offer and continuing with our groundbreaking research. As a result of our investment new Community Fundraiser positions have been created to support the growing numbers of supporters, groups and local business opportunities.

As a Community Fundraiser, with expert relationship building skills, you’ll be responsible for engaging with current and potential new supporters within this area to generate leads to raise funds for the charity. 

We are delighted to be offering a full time role in the East & Highlands of Scotland.

This position is home based and you will be required to travel across the East of Scotland and the Highlands.

What you’ll do:

• Develop and deliver ambitious local fundraising plans and budgets to maximise local support, provide exceptional stewardship and achieve financial targets in line with the community fundraising strategy. 

• Actively support, motivate and manage a portfolio of individual supporters to fundraise for Parkinson’s UK, ensuring opportunities realise their full potential and key supporters are retained.

• Lead on the development and delivery of a portfolio of fundraising activities such as local delivery of the Walk for Parkinson’s event series.

• Lead in developing all streams of local fundraising in allocated areas, including community support, local corporate activity and collaborating with central teams.

What you’ll bring:

• Demonstrable experience of general fundraising principles and at least two of the following fundraising disciplines: community, events, corporate and major donors. 

• Experience of setting and effectively managing budgets to achieve agreed targets. 

• The ability to identify and maximise on opportunities to grow and develop income. 

• Experience of project work and building strong relationships internally that promote a one team ethos. 

• Experience of networking and finding new opportunities to pursue to grow a strong pipeline of income and supporters for year on year growth. 

This is a role with an opportunity to make a real impact! 

The successful candidate will be required to: 

• Provide their own broadband service with a minimum download speed of 2Mb 

• Have a confidential space in which to work

• Travel around the region regularly without reliance on public transport

• Due to the scope of the role an enhanced Disclosure and Barring Service (DBS) check will be required. If you don’t have a current DBS check, you will be required to apply for one; refusal to do so will result in the offer being withdrawn

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

You will work in the School Support team alongside digital marketing, brand and press and public affairs colleagues. The team is responsible for reaching new teacher-audiences and helping them to make the most out of what Oak has to offer. 

WE RESERVE THE RIGHT TO CLOSE THE ROLE EARLY.

We need someone who can:

• deliver impactful marketing campaigns
• lead on our email marketing and organic social media channels; and
• create engaging and inspiring content.

You will:

• Work closely with the Product Marketing Manager and Senior Digital Marketing Planner to deliver an editorial plan and content marketing strategy to meet our campaign objectives. This includes feeding into social media and email marketing strategies (organic and paid) for each campaign framework.
• Develop engaging online content, including videos, graphics, and blogs; write and edit copy in line with brand voice and core messaging; and, as a brand guardian, support colleagues in working effectively within our brand.
• Manage and monitor social media platforms, and support with delivery and analysis of email marketing.
• Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required
• As a member of the Oak Team, contribute to the wider success and culture of the organisation.
• Deputise for senior school support colleagues and take on other general responsibilities as required

You will/should have:

• Experience in creating content marketing plans, with expertise across social media, web and email marketing platforms, management tools and reporting.
• Experience in community engagement or customer services - managing user queries and systems to monitor, escalate and respond.
• Experience working in Adobe Creative Suite, in particular, InDesign and PhotoShop - experienced at managing the production of on-brand graphic design elements.
• Able to write clear, concise and powerful communications for a range of different audiences across a number of channels, together with a creative flair to improve social media, email marketing and communications activity
• Experienced at managing multiple projects at any one time
• Desire to get stuck in, working across all areas, in an exciting, fast-paced team.

The role is full-time (36 hours) and we work a 4.5 day week or 9 day fortnight (alternate Fridays or half Fridays off). This is a predominantly remote role with occasional in-person events and activities.

We offer flexible working where you can base yourself at home or in an office; whichever works best for you. We believe in continually getting better as an organisation and as individuals and so there are plenty of opportunities for growth and a generous Learning and Development policy. Our team is supported with generous maternity, paternity and adoption leave so that their families get a fantastic start.

If Oak sounds like somewhere you could do your life’s best work then we would love to hear from you. We use Applied platform to support diversity in our recruitment.

Oak is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. We particularly encourage applications from Black and minority ethnic candidates who are currently under-represented.

We are here to improve pupil outcomes and close the disadvantage gap by supporting teachers to teach, and pupils to access a high-quality curriculum.

We achieve this through building and developing our brilliant team who then collaborate with experts from across different sectors to produce the Oak platform.

Reports To: Board of Trustees.

Salary: £45,000 - £52,000 FTE.

Hours: 0.8 FTE (negotiable), primarily on-site with occasional home working.

Pension: 5% matched employer contribution.

Enhanced annual leave and sickness benefit policies. 

About Victoria Hall Harrow

The Victoria Hall Harrow charity started in 1888, with the aim of building a high quality venue for the people of Harrow to come together and to build community. Since then our venue Victoria Hall has been rebuilt twice, most recently reopening to the public in Summer 2021. We also created a new charity some years back (a CIO), transferring the assets of the old charity over. For this reason our Charity Commission listing below is not representative of our current financial position and our assets. 

For around 140 years Victoria Hall has provided space for rent to local residents and groups. It has been used for every possible purpose - parties, events, activities, conferences and much more. 

More recently the trustee board have embarked on a renewed strategy process, and we are now relaunching the charity as a partnership-first community centre, that identifies local needs and uses our assets to best meet those needs, working with a wide range of partners to serve the local diverse communities. 

In June 2024 we agreed our new Vision and Mission. We are still now working through the overall draft of our strategy, which we will be happy to share with you as soon as it is ready in 1st draft form. 

Our Vision

A connected and inclusive Harrow, where people and communities thrive.

Our Mission

We facilitate connections, providing space and support for activities and services to identify and meet the needs of Harrow’s diverse communities. 

We collaborate with local residents, groups and organisations, using a partnership-first approach.

In order to achieve our new Vision and Mission we now need to recruit our first ever CEO. We thank you for your interest in the role, and we look forward to receiving your application. 

Role Summary

As our first CEO, you will play a pivotal role in shaping the future of Victoria Hall. You will be responsible for leading the organisation through this exciting transition, working closely with the Board of Trustees, staff, partners, and the wider community. This is a unique opportunity to build on our rich history and create a vibrant community hub that makes a real difference in people's lives.

The charity is in a solid financial position, which will enable us with the correct leadership in place to make real progress in our Vision and Mission. Our premises are new and extremely high quality, and very well located. There is a serious lack of high quality community space in Harrow, and we know already that there is significant demand and interest from a whole range of groups who serve the local diverse community. 

You will lead us in identifying what the most important and pressing needs are in our local community, and how best to meet those using our resources. You will create effective and impactful partnerships with local residents, community groups and charities, plus businesses and the statutory sector, to meet the needs identified. 

Key Responsibilities

• Strategic Leadership: Develop and implement Victoria Hall's strategic vision, ensuring alignment with our mission and values, with a strong focus on diversity, equity, and inclusion.

• Operational Management: Oversee the day-to-day operations of the community centre, including financial management, fundraising, marketing, and facilities management.

• Partnership Development: Build strong relationships with a diverse range of local organisations, businesses, and individuals to create a network of support for Victoria Hall's programs and services.

• Financial management and governance: Ensuring that we have robust processes in place, and that our finances are well managed. 

• Community Engagement: Foster a welcoming and inclusive environment at Victoria Hall, ensuring that our programs and services meet the needs of diverse community members.

• Staff Management: Provide leadership and support to the Centre Manager and other future staff, fostering a positive, collaborative, and diverse work environment.

• Governance: Work closely with the Board of Trustees, ensuring that we are effective and develop together. Provide regular reports and updates on Victoria Hall's progress.

As VHH is a very small charity, you will be fully hands on in all possible areas of strategy, governance and operations. You will need to be comfortable across all areas for which you will be responsible. 

Person Specification

Essential

• Excellent communication and interpersonal skills, with the ability to build relationships with a wide range of stakeholders.

• Proven experience in a senior leadership role, ideally within the charity or community sector.

• Experience of managing staff and/or volunteers. 

• Strong strategic thinking and planning skills.

• Ability to oversee our legal obligations, with regards to risk management and mitigation, charity law and more. 

• Good IT skills, able to ensure that our charity uses technology effectively. 

• Financial acumen, with experience in budget creation and management. 

• Experience in successful income generation. 

• A passion for community development and social impact.

• A commitment to diversity, equity, and inclusion.

• The ability to inspire and motivate others.

Desirable

We do not expect any candidate to have all of these desirable attributes. They are simply a list of the many attributes which we think would be of value in the role. 

• Coaching experience and/or qualifications. 

• Experience working in a partnership-based model.

• Knowledge of the Harrow community, local organisations and residents. 

• Experience in marketing and communications, with a focus on reaching diverse audiences.

• Experience leading an organisation through a period of change or transition.

• Fluency in languages spoken in the Harrow community.

• A background in community work or community organising.

• Knowledge of AI and how to utilise in a small charity or business. 

• A clean driving license. 

We want to ensure that we build a team here that reflects our local diverse community. If you believe that you can succeed in this role working with our local community, then we look forward to receiving your application, explaining how you will meet the requirements of the role.

If there are any adjustments that would be helpful for you, and would help you to show us your best, then please do let us know. Our Chair of trustees Gus Alston is happy to speak about this at any point, or you can include with your application.

Interviews

Interviews will be held on Monday 12th August. The interview will consist of a task, and then questions from us, followed by an opportunity for more conversation and questions, including any from you. The whole process will take around two hours on the day. We will provide a £100 shopping voucher to all candidates who attend an interview, as recognition for the time you commit to this process. If you have a preference for timings on Monday 12th August, let us know when you apply. 

Victoria Hall is committed to diversity, equity, and inclusion. We strongly encourage applications from individuals from underrepresented groups.

Contact details to ask any questions and get further information will be visible once you click on Apply for job. 

Senior Quality Assurance Officer

Location: Remote (UK based) with travel required

Salary: £34,200 (Grade 4) per year (plus Inner London Weighting of £3,483.94, if eligible)

Length of contract:  Fixed Term Contract 12 months

Hours per week: 37 hours per week – some flexibility required around the standard working pattern due to site visits etc.

Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.  

Who are Women’s Aid?

Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.

 

Purpose of the Senior Quality Assurance Officer role: 

As Senior Quality Assurance Officer, the successful candidate will play a pivotal role in conducting and innovating Women’s Aid’s National Quality Standards (NQS) offer for member services. Sitting within Women’s Aid’s busy Membership Team, the postholder will successfully lead in supporting member services to continually improve and evidence good quality specialist responses to survivors’ needs in local service provision and will support the internal team alongside external consultant assessors to deliver a strong quality framework that reflects the diversity, and complex work of our members.  A key time for Women’s Aid to connect our policy work, our membership and our strategic campaigning work around the standards that fully represents the unique value of the membership body. 

 

Key duties and responsibilities of the Senior Quality Assurance Officer:

• To be responsible for the coordination of delivery of Women’s Aid National Quality Standards assessments including ensuring assessment processes are completed in a timely manner. 
• Scheduling Quality Assessment Panels including recruitment of panelists. This will include responsibility for ensuring terms of reference are fulfilled and ensuring potential conflicts of interest are identified and addressed. 
• Presenting assessments to the Quality Assessment Panel in the unavoidable absence of the assessor and notetaking including recording outcomes, actions and decisions where required.
• To support the Chair of the Quality Assessment Panel in conducting panel meetings and highlight areas of risk or conflict to the Chair in advance of meetings.
• Be first point of contact for dealing with appeals and complaints, managing low to middle-risk complaints and escalating to the Membership Resolution Manager as required for high risk complaints. 
• Responsibility for allocation of assessments to internal and consultant assessors ensuring target dates are met and operational considerations, such as location and conflict of interests, are considered. 
•  To conduct quality standards assessments of domestic abuse services, including reviewing evidence, making site visits, writing assessment reports and presenting cases to the Quality Assessment Panel.
• Review of assessment reports for quality, adherence to standards and consistency prior to presentation at Quality Assessment Panel, including giving feedback to the assessor and ensuring this is actioned.
• Develop a clear strategy and delivery plans to support the sustainability and growth of the Women’s Aid National Quality standards including supporting increase of income-generation activities.
• Line management of Quality Assurance Officer including day-to-day support, supervision and appraisal activities.
• To work across WAFE to promote the Women’s Aid National Quality Standards to commissioners and government as the ‘gold standard’ quality framework for services working with women and child survivors of domestic violence.  

What we are looking for in our Senior Quality Assurance Officer:

• Knowledge of quality frameworks appropriate to domestic violence services.  
• Knowledge and proven experience of the principles of quality assurance and good practice in delivering accreditation processes.   
• A very good understanding of the experiences and needs of women and children affected by domestic and sexual violence and violence against women and girls and the intersectionality that impacts this
• Thorough understanding of the role of specialist services supporting women and children at risk of violence against women and girls   
• Experience of writing and producing briefings and reports   
• Experience of planning, delivering and managing projects within a set timeframe and with clear outputs.  
• Experience of providing and/or managing direct services to survivors of violence against women and girls.   
• Excellent verbal, written and computer literacy skills.   
• Ability to analyse complex information and identify the implications for women and children affected by domestic violence and the services supporting them.  

Benefits of joining us as our Senior Quality Assurance Officer include:

• Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
• Valuable Pension Benefits: a generous 7% employer contribution.
• Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
• Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
• Making a Genuine Difference: in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England

How to apply? 

• Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
• Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).

NB:

• Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
• If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
• All posts, including remote posts, must be based in the UK.
• Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
• Please read our Single Sex Statement on our website
• Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.

We are seeking a Senior Services and Volunteering Officer to join our small but growing organisation for a 12-month maternity cover. This is a rewarding role with the opportunity to make a real difference to those affected by a rare, progressive neurological condition.

The Multiple System Atrophy Trust (MSA Trust) is the UK’s leading support and information service for people with multiple system atrophy, their families and carers. We are a small national charity with a large reach, offering vital support to people affected by MSA, training health professionals and funding much needed research into the cause and a cure for what is a rare and devastating disease.

This is an interesting and varied role, providing front-line information and support to people affected by MSA. You will need excellent customer service and facilitation skills with experience of working directly with people seeking support. This role also holds responsibility for the Trusts small but dedicated volunteer team, ensuring they are effectively managed and volunteer policies are in place.

You will be a team worker with management experience along with strong project management and administration skills. You will be proficient in Microsoft Office and have experience of databases (we use Raisers Edge). You will need the ability to thrive in a busy environment, with experience and understanding of the role of a charity supporting people affected by a health condition desirable but not essential.

The successful candidate will ideally need to start in October 2024.

The Job Description and Person Specification can be downloaded below. Applicants are required to forward their CV with a covering letter, specifically outlining how you meet the person specification. Please be advised that we are unable to consider your application without a covering letter.

Closing date: 21st July 2024, 5pm but interviews may take place on a rolling basis prior to this date. If you have not heard from us within one week of the closing date please assume that unfortunately you have not been successful.

Lewisham Local has a unique role opportunity for an energetic, people-focused, self-motivated Community Engagement Officer to join us in supporting two key projects we are delivering in partnership with Lewisham Council: The Community Toilet Scheme and the Lewisham Community Directory project. This role involves outreach, relationship building, and data management to ensure the success of these initiatives. 

Main Responsibilities:

Community Toilet Scheme: 

• Engage with local businesses to educate them on the benefits of participating in the Scheme. 
• Secure agreements with businesses to provide public toilet access for the community. 
• Develop and maintain relationships with participating businesses, providing ongoing support and resources. 
• Monitor and evaluate the success of the scheme, gathering feedback and reporting on participation. 
• Publicity and Communication:
  • Online: Create a dedicated website/section with an interactive map of participating businesses and their amenities.
  • Social media: Promote the scheme, share success stories, and engage with the community on platforms like Twitter or “X”, Facebook, and Instagram.
  • Traditional Media: Use press releases and local media outlets to publicise the scheme and its benefits.
  • Signage: Ensure clear signage at participating businesses, directing the public to toilet facilities.
  • Community Engagement: Partner with local groups and organisations to raise awareness and encourage participation.

Lewisham Community Directory: 

• Promote the use of the directory among local community sector stakeholders, including local organisations and residents. 
• Conduct outreach to ensure the directory is up-to-date and comprehensive, reflecting the diverse range of services and resources available in Lewisham’s community sector. 
• Develop strategies to increase awareness and use of the directory among VCS stakeholders. 
• Collect and analyse data on directory usage to measure its impact and identify areas for improvement. 
• Publicity and Communications:
  • Online: Maintain a user-friendly and up-to-date website with clear navigation and search functionality.
  • Social media: Regularly share updates, relevant information, and success stories on platforms like Twitter, Facebook, and LinkedIn.
  • E-newsletters: Create and distribute regular e-newsletters highlighting new additions, updates, and featured resources in the directory.
  • Partnerships: Collaborate with local media outlets and community organisations to publicise the directory and its value.
  • Marketing and Promotion: Develop targeted campaigns to reach specific audiences, utilising online advertising, social media promotion, and community outreach.

Data Management: 

• Enter beneficiary data into Lewisham Local's Salesforce database, ensuring accuracy and completeness. 
• Maintain the database with updated information, supporting effective communication and reporting. 

Lewisham Local Team Responsibilities

• Build and share knowledge and intelligence: 
  • within the team to increase the effectiveness of the organisation.
  • with local partners via networks, communication and website to enable community sector development in Lewisham
• Establish new connections between organisations and individuals to access resources and contribute
• Be a visible, active, positive and engaging presence within the community and at local events, activities and meetings. 
• Help team members at times of increased workload and/or specific events in collaboration through discussion with the VCS Programmes Manager
• Attend regular team meetings and supervision sessions as required.

This is not an exhaustive list of tasks and you may be asked to undertake any other reasonable duties in connection with the role. Job descriptions are reviewed regularly and may be amended at any time in accordance with the needs of the organisation.

Availability

This post requires working on occasional evenings and weekends and involves regular travel around the borough to local businesses.

Job Title: Social Worker/Senior Practitioner – Post Adoption Support

Contract: Permanent

Hours: 35 hours per week

Salary: £38,435.60 – £41,474.10 (Social Worker) £42,590.80 - £46,065.60 (Senior Practitioner)

Location: London Borough of Bromley, London (Hybrid)

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram Ambitious for Adoption

Coram Ambitious for Adoption Regional Adoption Agency [RAA] is a commissioned Voluntary Adoption Agency delivering statutory adoption support services and family finding for a number of local authority partners.

The post adoption post holder will be located in Bromley, as part of the wider RAA partnership located across London and surrounding areas. The hub services for the RAA include the recruitment, assessment and support of Coram approved adopters, which are located at the Coram Campus in London.

The post holder will be employed by Coram, a service with a long track record of serving children well and outstanding ratings from Ofsted. The task for the Regional Adoption Agency is to ensure that all children who have a plan for adoption are given every chance to have that ambition realised and when placed in a permanent family receive the relevant support as their needs change and develop.

About the role

We are seeking a dynamic adoption support social worker or senior practitioner wishing to play an active role in the delivery and development of a high-quality adoption service as part of the Coram Ambitious for Adoption Regional Adoption Agency.

The post holder will be part of a small, knowledgeable and supportive team and will have access resources and services within Bromley as well as the bigger network of support from colleagues across the RAA.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Monday 22nd July 2024 at 23:59

Interview date: Monday 29th July 2024

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Location: Central London (Chancery Lane/Farringdon area) with hybrid working from home
Salary: circa £50,000k pa plus benefits
Hours: 37.5

An exciting opportunity for a skilled and experienced HR professional to join our dynamic, growing mental health charity as Head of People and Culture.

Think Ahead supports people living with mental health problems by supporting a strong and thriving mental health workforce. We are experts in recruitment, professional training and leadership development for mental health practitioners in the NHS and local communities, ensuring the right people can deliver the right support at the right time.

Our flagship programme has recruited and trained 1000 mental health social workers, and we are extending our reach to ensure that we can support NHS and other employers to recruit and retain key people right across the mental health workforce.

We are now looking for a motivated, ambitious leader to support our dedicated Senior Leadership Team at an important time in our organisational development. You will already have experience in HR management roles, and you are likely to be qualified to CIPD Level 7 or to be working towards it.

You will contribute to the development and implementation of strategic HR initiatives that support Think Ahead’s business objectives and growth plans whilst creating positive sustainable change; and you will have day to day responsibility for the full range of HR functions across our dispersed in-house staff team.

Our vision and inclusive values are at the heart of everything that we do. You will play a key part in promoting Think Ahead’s values, ensuring employees have the means to contribute and that their voices are heard.

You will lead and champion diversity, inclusion, equality and wellbeing throughout the organisation to encourage employee engagement and maximise the positive impact of an anti-discriminatory culture.

And you will create and embed a culture of continuous learning that is committed to supporting employees to achieve high quality performance.

We work flexibly from high quality offices in Central London (Chancery Lane/Farringdon area) and expect people to come into the office at least one or two days per week.

We are open to conversation about flexible working options, including part-time hours.

We have excellent employee benefits, including 28 days annual leave (plus bank holidays), office closure over Christmas, flexible working around our core hours of 10am to 4pm, a matched pension scheme with up 7% employer contributions, an employee assistance programme, a cycle to work scheme, a secure cycle store in the building, a volunteer support scheme, and training and personal development opportunities for all our staff.

If this sounds like the just the opportunity and challenge you’ve been looking for to complement your skills and experience, we will look forward to hearing from you.

REF-215 156

Job title: Patient Support & Advocacy Officer
Reporting to: Regional Project Manager
Location: Edinburgh & East Scotland. Based at home, situated in the region to regularly travel to assigned renal units.
Hours: Full or Part time hours up to 35 hour per week. Must be sufficiently flexible to work irregular hours as demanded by the requirements of the post.
Contract: fixed term post until the end of May 2026
Salary: £28,000 pa FTE

An opportunity to provides practical, emotional, and financial support for anyone affected by chronic kidney disease.
You will engage with kidney patients, their families, and carers as a source of information, support, and advocacy, in order to improve care and wellbeing outcomes for patients.

This may be in the hospital or other care setting, on the phone, online or face-to-face in a mutually acceptable public place.
The role will cover (as part of a team) some of the main renal unit and satellite dialysis units across Dundee, Perth, Kirkcaldy, Lothian, Borders & Lanarkshire, and regular travel and attendance is expected to some sites.

We are recruiting for Full or Part time hours up to 35 hour per week to cover these areas – please advise in your application how many hours per week you are seeking and your preferred working pattern (35 hour is full time).

Responsibilities
• With support, establish the Kidney Care UK Patient Support & Advocacy Service in the region so patients, their families, carers and professionals to access independent support on social, financial, health advocacy and wellbeing
• Be responsible for the day-to-day delivery of the Patient Support & Advocacy Service across the region and the effective management of a caseload. This involves regular attendance at renal clinics in the region, building relationships with health and care professionals and being available for patients in the renal unit, on the phone or online, or to meet at a mutually convenient public location
• To support patients to build the skills and confidence needed to positively navigate the challenges presented by health, social care, benefits, and financial support pathways, and to overcome barriers and promote independence
• To support patients to connect with services to ensure that they are engaged in shared decision making and that their voice is central to shaping the care and support they receive
• To raise awareness of Kidney Care UK and the benefits of the Patient Support & Advocacy Service amongst kidney patients, their families, carers, and professionals across the region
• To be a primary source of, or gateway to, local information and access to:
◌ Kidney Care UK Money & Energy Advice services, supporting income maximisation
◌ Kidney Care UK Patient Grants programme, raising awareness of the programme and supporting applications
◌ Kidney Care UK Counselling Service and other appropriate services to meet patients emotional and psychological needs
◌ Reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice
◌ Benefits and finances, including employment, housing, and grants from charities including Kidney Care UK benefits and welfare service

To provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity
• To maintain patient records to allow effective reporting on key performance indicators about patient activity and service outputs
• Identify and create relationships with key services and professionals across the region, to ensure patients, their families, and carers can easily access the Patient Support & Advocacy Service
• To work in a way that respects the personal, social, cultural, and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you

Age UK Islington is developing a new befriending service in the coming months. As part of this development, we have an exciting opportunity for a part-time role as a Befriending Coordinator.

This will involve supporting all aspects of service development, partnership building, volunteer recruitment, training and management and matching volunteers to clients for home visits, telephone befriending and/or activity-based befriending. The post holder will also be responsible for case recording, monitoring and service evaluation.

The role is for 15 hours per week; this may increase to 21 hours per week dependant on the success of future funding applications. There is flexibility around when you work these hours.

Candidates must have an interest in working with older people, excellent communication skills, organisational skills, experience of facilitating training and able to maintain accurate records and produce monitoring and evaluation reports. Ideally candidates will have the ability to manage their own workload and work independently and with initiative .

The closing date is Friday 19 July and interviews will take place on Thursday 1 August 2024

To apply: Completed Application form and Equal Opportunities form to be sent no later than the 19th July 2024.

CV`s will not be acceptable.