Area Management Jobs

Location: Hybrid - linked to one of our offices in London, Birmingham or based in NI, Scotland or Wales

Who We Are

UnLtd is the leading provider of support to social entrepreneurs in the UK and offers the largest such network in the world. Our mission is to find social entrepreneurs with bold solutions to today’s challenges. Through funding and support, we help them to realise their potential and creating lasting change.

UnLtd’s vision is a future where enterprising people are transforming our world for good.  To enable this, we are committed to developing an eco-system of support to make it easier for those who need help to find it.

About the Role

As a Senior Impact Analyst, you will be leading our work on using quantitative data to measure and help maximise our impact. This is an exciting opportunity for a team-player with an analytical mind, who is able to translate complex data into powerful stories and actionable insights, whilst tactfully using data to drive change. 

You will play a leading role in bringing together our research, evaluation, impact, and learning activities, with a keen focus on the use of data and evidence for impact. Your work will inform our approach to research and evaluation, as well as contributing to our ambitions to be an impact-driven, agile, learning organisation.

Interested? Here’s how to apply

We need to know a bit about you, your experience and what you can bring to UnLtd.

You can submit a CV + supporting statement (up to 2 pages). We’d love you to tell us: 

• About you – your skills, experience and personal qualities; 
• Why you’re interested in the role and what you hope to get out of it.

The main thing is you can demonstrate you have skills and experience (Lived or learned) that relate to what we have said we are looking for.

We particularly welcome applications from people with disabilities, Black, Asian, or Minority Ethnic backgrounds, LGBTQIA and from different socio-economic and educational backgrounds.

• Application Closing Date: Midnight on Friday 12th July 2024
• First round of interviews: Tuesday 23rd July 2024 (online, via MS Teams)
• Final interviews: Tuesday 30th July 2024 (online, via MS Teams)

UnLtd is committed to offering employment opportunities for people with criminal convictions. As a result, we will only ask you about any criminal convictions at initial offer stage. Your information will be treated fairly and confidentially and will not automatically exclude you from the role that you have applied for.

Are you passionate about making a difference for people across North Hampshire who have a life-limiting illness, are facing the end of life, or experiencing bereavement? Could you inspire thousands of individuals a year to support the vital work of St. Michael's Hospice through compelling storytelling and innovative campaigns? If so, we would love to hear from you!

St. Michael's Hospice is seeking a dedicated and experienced fundraiser to lead our Individual Giving portfolio. The Individual Giving Lead will play a pivotal role in generating funding for St. Michael's Hospice through individual giving - inspiring new donors and maximising opportunities with existing ones.

About St. Michael’s Hospice

St. Michael’s Hospice is a registered charity providing palliative and end of life care services for the people of North Hampshire.

As a charity, we depend on the kindness and support of our local community to continue offering our services free of charge. It may come as a surprise, but only 16% of our funding comes from the government. End-of-life care is an essential service, not a luxury, yet it is not funded like other care services. To keep the Hospice’s services running, we need raise an additional £15,000 every day.

The role

As our Individual Giving Lead, you will ensure that everyone that makes a donation to St. Michael’s Hospice, feels valued and that their donation has truly made a difference.

You will maximise opportunities for individual supporters across the individual giving portfolio. Identifying areas for growth and achieve new income across all income streams and enjoy building and deepening engagement with existing supporters.

This role can be office based or hybrid (a mix of home and office working). We would like someone to work a minimum of three days, however hours can be worked across the week, to suit the candidate.

The fundraising office is in Millennium House, Priestley Road Basingstoke and has free parking. It is within a short walking distance from St. Michael’s Hospice and Basingstoke Hospital.

At St. Michaels, you'll be part of a warm and supportive team dedicated to providing compassionate care to those in need. You'll have the opportunity to make a real impact, shaping the future of our fundraising efforts and helping us continue to provide vital services to our community.

If you're ready to take your fundraising career to the next level and make a difference that truly matters, we'd love to hear from you! Apply now to join our team as our Individual Giving Lead and be part of something special.

Wehn applying, please tell us about:

1. Why you would like to work for St. Michael’s Hospice
2. How your skills and experience make you the perfect person for this role

Job Description – Head of Key Food Partnerships

Reporting to: COO

Location: Flexible (regular food industry visits and travel)  

Contract: Permanent

Hours: Full Time-35 hours

Salary: £68,974-£72,605(National) or £72,605-£76,426 (London)

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

FareShare now operates 35 Regional Centres around the UK. The majority of these are run by local charitable organisations we call our Delivery Partners. This enables us to be a UK-wide organisation yet also think and behave with local concerns at the heart of our actions. For more info please visit FareShare website.

FareShare’s Strategy & Vision

Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Purpose: We are doers. We are a community. We change lives. Our Values:

Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it’s only by working with others that we can be stronger Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.

The role

Our key priorities at FareShare UK are to grow the food volumes accessible to the charities and community groups we support across the UK. Food partners (manufacturers, retailers, wholesalers, importers, packers, catering providers, producers and others) are pivotal in helping us to meet these priorities, providing access to food and many other strategic resources. This crucial role will focus on working with our top food partners to maximise the mutual value in the relationship through strategic and structured account management. Our ability to meet growing demand and retain our leading position in the food redistribution landscape will be heavily influenced by the success you have in this role.

You will be the direct account lead for some of the biggest food accounts in the UK and you will lead part of the Food Partnership Team for managing and engaging new business relationships to drive and grow food and funding from top food partners.

As part of this role, you will lead the transition to a tiered and structured strategic account management approach of all top partners. Coordinating colleagues in the food team and other FareShare teams: FareShare Go, Marketing, Fundraising, Network Operations and Volunteering teams to ensure that top partners get an excellent service. You will work with the top food partners and other stakeholders to ensure appropriate identification of activities, and monitoring of progress, benefits and evaluation.

You will help identify and overcome the barriers to food redistribution and increase the volumes of foods available to FareShare from food partners and their wider supply chains.

Working with marketing and relevant teams you will develop sales materials to open opportunities for more food and other resources from top partners.

You will lead new business development for FareShare Go and work closely with the FareShare Go operations team to mutually agreed objectives. You will support the team to develop new opportunities to deliver the FareShare Go service to food partners including meeting tenders and developing compelling propositions for partners.

 Main areas of responsibility

Business Development and Relationship Management

• Support the senior Leadership team by implementing and driving FareShare’s strategy to deliver the services that our top food partners want now and in the future.
• Develop sales and tender materials to win new and grow current business for increased food, funds and other strategic resource.
• Keep up to date on trends and key areas of opportunity for top accounts.
• Directly account manage the largest opportunity accounts that we want to engage or grow.
• Develop strategic relationships and account strategies with top food partners to maximise the volumes of surplus food and funding to FareShare through structured joint business planning process.
• Embed a strategic approach to account management and joint business planning processes for top partners to make sure that they have a structured first in class service from FareShare.
• Ensure oversight of all account activities and provides regular updates to, and feedback opportunities for relevant FareShare stakeholder teams including FareShare Go operations, Food Co-ordination, marketing and fundraising.
• Develop key relationships with key personnel within our top food partners and develop a good understanding of their structure and operations to help drive sustainable, successful relationships and engage the relevant internal departments

Business Process Improvement to deliver growth

• Understand the barriers to redistribution of food and lead initiatives to overcome them
• Develop new models of food redistribution which meet market needs and build new channels of supply to FareShare
• Liaise with colleagues in the FareShare Go and Food Co-ordination Operations teams to highlight and resolve any operational issues and support related initiatives as appropriate
• Work with the food partner to develop appropriate systems and business processes which will ensure they are managed in the most environmentally, socially and financially efficient way.

Project and Initiative Management

• Be responsible for managing and communicating key projects and initiatives and securing support from a range of internal stakeholders within the food partners and among the FareShare network.
• Prepare and proactively present the benefits of new initiatives to existing and potential partners despite the challenges to existing embedded processes. 

People and Culture

• Lead, manage and motivate the part of the Food Partner Team focused on engagement and growth, creating a culture of high performance and a positive and supportive working environment.
• Support effective working with colleagues in the wider Food Team, and Network Development and Operations Teams to support an atmosphere of collaboration and trust consistent with FareShare’s values
• Foster positive change, new ways of working and an understanding of best practice
• in using FareShare’s Customer Relationship Management systems.

Person Specification

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

• Proven influencing, negotiation and selling skills, to understand the needs of a key partner and ability to demonstrate the value of the proposition to the customer.
• Understanding of a strategic account management approach and ability to manage multiple accounts in the FMCG, food, retail or comparable sector with professionalism and integrity consistently meeting or exceeding challenging targets
• Good working knowledge of the key players in the food retail industry and an appreciation of their ways of working with their supply chains
• Successful track record of managing cross-functional projects such as new launches, operational initiatives, promotional activity or other projects to tight timescales and budgets, ensuring involvement of all key stakeholders
• The ability to develop and maintain effective working relationships at a range of levels and across multiple functions with a variety of internal and external stakeholders
• Ability to prioritise effectively with strong time management skills to ensure effective allocation of FareShare resources to cope with competing demands and to prioritise tasks appropriately
• Ability to use own initiative working independently and responsibly

Experience

• Retail account management experience working at multiple levels including Directors across Operations, Communications, Marketing, CSR, business support and technology teams
• Demonstrable experience of driving significant growth and impact in food accounts
• Track record of building, leading and managing high performing, effective teams through periods of growth and change
• Experience of managing direct reports including managing performance issues
• Project management of multiple stakeholder initiatives
• Delivery of process improvement in a sales or customer service environment
• Knowledge of and interest in Sustainable Development, Corporate Social Responsibility and experience of its application within the business environment.
• Drive, motivation and attention to detail in ensuring all business opportunities presented to FareShare are captured and explored
• Pro-active, organised and able to work under pressure, whilst maintaining excellent attention to detail
• Good knowledge of Microsoft Offices packages, ideally at an advanced level and with a good level of numeracy and literacy

Competencies and behaviours

• Excellent written, verbal communication and presentation skills
• Proven ability to lead and manage teams and build strategic relationships across the business with a customer service focus
• Negotiation and influencing skills to deliver win-win outcomes
• Excellent, proven organisational skills
• Creative approach to problem solving

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

An exciting opportunity has arisen for an enthusiastic, motivated individual, who has a flexible attitude to lead on our translation service within the Fund.

The Fund is a truly bilingual organisation. Our principle is to treat the Welsh and English languages equally by offering a bilingual service to our customers and grant holders on a day-to-day basis.

You will work independently alongside numerous teams to ensure an effective and accurate translation service for the whole organisation.  You will ensure that all our online and off-line materials, including new web pages, publications and corporate initiatives, are translated in accordance with agreed deadlines.

You will work closely with our Welsh Language Officer to ensure that the Fund fulfils its statutory legal requirements to comply with the Welsh Language Standards under the Welsh Language (Wales) Measure 2011.

The ability to speak and write in Welsh fluently and confidently is essential for this post.

Interview date: Wednesday 14th August

Location: Hybrid, Cardiff and/or Newtown offices

We have a hybrid approach to working and this role can be based in Cardiff or Newtown, along with homeworking.

On application, please align your supporting statement to the criteria below

Essential Criteria

• A degree/or equivalent in Welsh or a degree/or equivalent completed through the medium of Welsh
• Experience of working as a translator working accurately to tight deadlines
• Fluency in oral and written Welsh
• Ability to proof-read documents to a high standard of accuracy in both Welsh and English

Desirable Criteria

• Ability to co-ordinate systems and processes and develop effective working relationships to enable collaboration across the Fund
• A strong understanding of the importance of a bilingual brand across the communications mix
• Membership of the Association of Welsh Translators and Interpreters or a willingness to work towards this aim
• Awareness of the background and objectives of the current Welsh language requirements in terms of Legislation, Frameworks and Standards

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Are you looking for a new challenge? We have an exciting opportunity for a passionate individual to join our team and work across our Sandwell locality Family Hubs as a Family Hub Worker on a full-time basis.  

Working Pattern: 37 hours a week (Core hours are Monday to Friday 9am – 5pm with the occasional requirement to work evenings and weekends to meet the needs of the service)

Starting Salary: £23,868

About the Service: Family hubs are a place-based way of joining up locally in the planning and delivery of family services. They bring services together to improve access, improve the connections between families, professionals, services, and providers, and put relationships at the heart of family support. Family hubs offer support to families from conception to 19 or up to 25 for those with special educational needs and disabilities (SEND), with a great Start for Life offer at their core.

The service will provide a range of quality services for families, locally designed for the 6 town areas of the Borough, divided into 3 areas:

Cluster A - Oldbury, Smethwick

Cluster B - Tipton, Rowley Regis

Cluster C - Wednesbury and West Bromwich

Essential Requirements to evidence in your written application:

• NVQ Level 3 of Equivalent qualification in a relevant field
• Experience of working with and supporting children/young people and their families to achieve positive outcomes.
• Ability/experience of identifying and appropriately acting on safeguarding concerns.
• Ability to demonstrate a good understanding of child development.
• Ability to complete accurate and timely records, data and assessments.
• Ability to work in a multi-disciplinary team.
• The willingness/ability to travel throughout the locality to meet the requirements of the role.

As a Family Hub Worker, you will be integral to the relationship development with families who move through the Pregnancy Pathway into parenthood of their newborn baby up to the age of 3, as part of Sandwell's Start for Life offer.

Some key objectives/activities of the role include but are not limited to:

• Provide support to families as part of the Pregnancy Pathway.
• Provide Early Help support to families with children from birth up to the age of 3, ensuring the inclusion of fathers and co-parents.
• Act as a Key Worker as a point of contact for families.
• Provide support with Perinatal Mental Health, linking with other perinatal mental health agency support networks and receive training to deliver interventions.
• Please see attached additional information sheet for more information.

If you would like some more information about this role, please contact Sophia Perkins – sophia. perkins @ barnardos. org. uk or visit our website here

When completing your application please refer to the skills, knowledge and experience you have in relation to the Additional Information sheet, Person Specification & Job Description.

*Although this contract has a permanent status, please be aware that this post is subject to funding currently to 31st March 2025 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire on 31st March 2025*

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible.

We are looking for an experienced and enthusiastic Senior Housing Support Worker to take a lead role in the provision of a comprehensive housing related support & development service to YMCA Leicestershire residents to enable them to build firm foundations for a positive future.

Salary: £27,144pa. (Grade C1)

Hours of Work: 40-hours per week including 1- hour paid lunch. This will include some evening and weekend work as well as being part of the emergency on call rota

Location: Based at the Aylestone Centre in Leicester (LE2).

Benefits include: A generous 33 days of annual leave including bank holidays, Birthday Leave, Service Leave, Welfare Leave, Pension and Health Cash Plan, Company Sick Pay Scheme, Free YMCA Gym access, Free Parking at Aylestone, Blue Light Discount Card, and Complimentary Y theatre tickets.

Key responsibilities will include:

• Taking a lead role in the provision of a comprehensive housing related support & development service to YMCA Leicestershire residents to enable them to build firm foundations for a positive future as part of a person-centred approach tailored to individual needs.
• Holding a support caseload working as part of a multi-disciplinary team to help young people identify and meet their personal, social, health, learning and employment needs as identified in their Support and Resettlement plan, within an average 6-month time frame.
• Carrying out weekly Health & Safety Room Checks of the accommodation in which young people are living
• Proactively managing and leading a team of support workers using organisational policies and contractual expectations.
• Developing and implementing strategies to manage challenging behaviour in a professional manner
• Understanding and advising the team on the principles of relevant legislative frameworks

About you

As a Senior Housing Support Worker, you will have excellent interpersonal skills, with evidence of establishing and maintaining good working relationships with team members, young adults and multi-agency teams. You will also have excellent written and oral communication skills as well as a high level of honesty, integrity and confidentiality. You will be a proactive team-player and have experience of working disengaged young adults with complex needs and challenging behaviour.

To succeed in the role of Transition Coach, your key skills will include:

• A recognised formal qualification in Social Work, Youth & Community Development, Housing, Criminology or relevant Social Science to degree level or equivalent.
• Proven experience at a comparable senior level
• Clear understanding of the needs of homeless people
• Direct experience of working with disengaged young adults with complex needs and challenging behaviour
• Direct experience of working with a range of multi-agency partners at delivery level.

We train specialist dogs to detect the odour of human disease, providing life-saving alert assistance dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.

The Job

We are a charity that punches above its weight.  We receive no statutory funding and rely on the generosity of our many volunteers and supporters who raise awareness of our work and much needed funds.  The main purpose of this role will be to support the Community and Events Manager to develop local volunteer groups with the aim of increasing both awareness of the charity’s life-saving work and local fundraising. Other activities and administrative tasks across our key fundraising areas will also form part of the role.

We are looking for someone committed, passionate and full of ideas about how to engage with the many different communities and groups who support our work, and to help us reach new audiences so that our supporter network continues to grow to meet our ambitions. 

Reports to: Community and Events Fundraising Manager

Responsibilities

• Support the Community & Events Fundraising Manager with the delivery of events
• Support the Region 5 volunteers in conjunction with the Community Fundraising Team
• Represent and promote the charity at external events within the Region 5 geography including some evenings and weekends.
• Assist the Individual Giving Manager with the fulfilment of supporter communications including thank you letters and fulfillment of the Sponsor A Puppy Programme.
• Co-ordinate general fundraising enquiries and action accordingly offering exceptional customer service
• Ensure all correspondence is recorded on the Harlequin CRM database and adhere to data regulations.

PERSON SPECIFICATION

SKILLS AND ABILITIES

• Excellent IT skills
• Knowledge of CRM systems ideally Harlequin
• Excellent verbal and written communication skills with an ability to adapt communication styles to deal with different situations
• Sound understanding of social media
• Attention to detail
• Proven organisational skills
• Hold a full, clean UK driving licence

KNOWLEDGE & EXPERIENCE

• Experience of working with volunteers
• Previous experience of working within the charity sector

PERSONAL ATTRIBUTES

• A very positive attitude and a passion for the work of MDD
• Comfortable working in the vicinity of dogs

Values & Behaviours

There are a few key values that we believe are important in the workplace:

• Respect
• Cooperation
• Honesty
• Fairness

Based on the values listed above, we encourage the behaviours below in the charity:

• Respectful communication
• Cooperating with others
• Honesty in all interactions
• Fairness in decision making

Benefits

• Sick Pay
• Health Cover
• 26 days holiday, increasing with service
• 5% Employer Pension Contribution
• Free On-site parking
• Life Insurance

Finally, the successful candidate will also be expected to:

• Provide proof of identity and eligibility to work in the UK.
• Undertake a Disclosure and Barring Service (DBS) check

We are seeking a Therapeutic Practitioner to join our newly established Health Team. This specialist role will enhance our current provision and improve the quality and breadth of mental health support available to young people. The successful candidate will work within the Health Team, in collaboration with our partner organisation Camden & Islington Young People's Service, to deliver 1:1 emotional and practical support, assist in our drop-in service, and facilitate workshops for all young people experiencing homelessness.

You will specialise in helping young people improve their self-confidence while improving their understanding of difficult emotions such as anger. Additionally, you will focus on developing their thinking and practical skills, as well as coping and de-escalation strategies. Your work will aim to improve relationships among young people within the day centre, and continue to promote trauma informed working practices across New Horizon, so that all of our services are designed to address the psychological and emotional needs of young people who are unsafe or facing homelessness.

You will have the unique opportunity to contribute to the development of an important and innovative new role. You will be provided with your own theraputic support delivered by a highly experienced clinical psychologist and regular individual and group clinical supervision. You will also be given opportunities for further professional development through training and consultation through New Horizon and our Camden & Islington's Young People Service. 

Closing Date: 9am, 29th July 2024

Are you a great listener?  Do you love to help solve problems?  Can you help people by taking complex, technical information and translating it for people who vulnerable, and people in crisis?

We are working with an amazing mission led organisation to support them in finding a great Help Desk Advisor. The role would see you using those great listening and problem solving skills, and supporting people in crisis, and vulnerable people.

You will be working in a hybrid way, with 2-3 days per week in the London office, working with other advisors so that you can support each other, and increase your learning.  The role also home working for the remainder of the week, enabling great flexibility.

The role will see you managing multiple referrals at any one time.  Your comfort in moving at pace from one conversation to another, whilst ensuring that the information that you provide is correct, and fully understood will be key.  You will also be learning which cases to refer to other areas.  There is great training in place, and the right candidate will be fully supported in getting up to speed in this hugely impactful role.

The ideal candidate will have a clear and reassuring telephone manner, and the ability to communicate complex information in plain English.  We will be reviewing applications on a rolling basis so please apply early to avoid disappointment. 

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application

Job Title: Research and Engagement Officer

Location: Healthwatch Wakefield, The Plex, 15 Margaret Street, Wakefield, WF1 2DQ, and Wakefield districts

Reports to: Operations and Impact Manager

Type: 1 year fixed term contract with the possibility of extending

Working Hours: Part-time, 15 hours per week

Salary: £27,000 per annum (pro-rata)

Pension: 5% employer contribution

Benefits: Flexible working, hybrid working, workplace pension

Job Purpose:

To plan and deliver engagement and research for Healthwatch Wakefield’s core and project work. To understand the experiences and concerns of people using health and social care services in Wakefield and represent this feedback to service providers and commissioners. The role involves some analysing of data and intelligence to influence change and improve services. The postholder will focus on engaging with seldom-heard groups and individuals.

Main Duties and Responsibilities:

Engagement:

• Work closely with the Healthwatch Wakefield Engagement Officer to put together engagement plans for specific projects and core healthwatch work
• Conduct engagement in public spaces appropriate to project needs, such as community centres, health venues, and libraries.
• Manage a program of outreach sessions, identifying and arranging visits to organisations and community groups.
• Employ innovative engagement methods and involve volunteers in outreach activities.
• Follow up on information requests and signpost effectively, ensuring high-quality information standards.

Research:

• Work with the Healthwatch Wakefield Research and Engagement Project Officer to support the design of research collection methods, both quantitative and qualitative.
• Provide support and advice for other staff and volunteers conducting research.

Data and Intelligence Analysis:

• Support the Healthwatch Wakefield Research and Engagement Project Officer to analyse data to produce a range of high-quality research outputs, including reports and presentations for various audiences.
• Input engagement data into databases as required by the organisation

General Responsibilities:

• Support a positive team environment, ensure compliance with policies, and promote equality and diversity.
• Participate in internal and external meetings and contribute to the periodic review of job roles.

Person Specification:

Essential:

• Experience of engagement, particularly with hard to reach groups and communities
• Strong communication and interpersonal skills.
• Strong teamwork skills.
• Capable of working independently and managing a varied workload.
• Experience of using various engagement methodologies, including surveys, focus groups, interviews, and community meetings.
• Experience working with, networking, and developing partnerships with a range of people, including project stakeholders, diverse community groups, and other organisations.
• Proficient in Microsoft Office, including PowerPoint and Word.
• Commitment to the principles and values of Healthwatch.
• Demonstrates empathy, integrity, and a drive to influence positive change in health and social care.
• Willingness to travel within the Wakefield area.
• Ability to work flexible hours, including occasional evenings and weekends.

Desirable:

• Experience in data analysis, both quantitative and qualitative.
• Experience producing impact-focused reports and summary documents.
• Familiarity with local services and community needs.
• Knowledge of the voluntary and community sector, especially in Wakefield District.
• Good understanding of health and social care sectors, especially within the Wakefield area

About Bank Workers Charity 

We’re the benevolent society supporting UK bank employees and their families. Each year we help thousands of people encountering financial, health, housing and wellbeing challenges with independent advice and guidance, case management, referrals to expert partners and grant giving. 

About you 

Our ideal candidate will have proven experience of working in an administrative role.  Clear experience of handling enquiries sensitively and with compassion across multiple communication channels is key, coupled with an awareness of issues facing elderly/disabled people and services available within the wider community.  

You will have a basic understanding of the charitable and grant giving community. 

About the role 
Central London based.  Whilst hybrid working (currently two days a week office based for FTE) is offered, the post holder will be required to be in the office more frequently at some points in the year to deal with seasonal administrative tasks.

The working hours for this role are 21 hours a week with flexibility to work the hours over 3 to 5 days as long as they include Monday and Tuesday. 

As our Services & Grants Administrator, you will provide administrative support to the Services and Grants team, allocating incoming enquiries, coordinating weekly grant payments and other administrative tasks as required.  You will administer a small regular grant programme and identify clients who would benefit from further in-depth support whilst ensuring excellent customer service. 

You will also manage enquiries in the email inbox as well as distribution of web-based enquiries to the Services and Grants team within one working day of receipt. 

What we offer 

We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.

 Our benefits include: 

• 28 days holiday plus statutory bank holidays (pro rata for part time staff) 
  (with the option to buy additional leave) 

• 8% employer contribution to BWC’s pension scheme and up to 3% matched with employee contributions 

• A wide range of employer funded wellbeing experiences through Heka 

• Flexible benefit provision (including Medicash plan, cycle to work, payroll giving and electric car scheme) 

• Group Life Cover (three times annual salary) with option for additional cover 

• Weekly wellbeing half hour 

• Season Ticket Loan (upon successful completion of probation) 

• Employee Assistance Programme

To apply, please review the attached applicant pack, which includes the job description and person specification, and then send a completed application form, which includes a supporting statement outlining how your experience meets the criteria set out in the person specification.

Bank Workers Charity is committed to supporting diversity and inclusion and welcome applications from all backgrounds and communities.

Digital Campaigns Officer

We're looking for a creative and enthusiastic professional who will use fundraising and marketing tactics to inspire supporter engagement, financial giving and lasting commitment to the charity.

Position: Digital Campaigns Officer

Location: Hybrid/ Swindon

Hours: Full-time (flexible working available)

Salary: £29,000 to £33,000 per annum

Contract: Permanent

Benefits: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 25 day’s holiday (plus bank holidays) holiday trading, discounted gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee and free car parking

Closing Date: 9th July 2024. We’ll be interviewing on a rolling basis throughout the application period, so please submit your application early as we may close it before the deadline.

Interview Date: 19th July 2024 and 24th July 2024

The Role

With opportunities to learn new skills and grow professionally, you'll play a key role in developing and managing all aspects of a digital supporter journey to retain and grow the audience’s commitment.

You’ll join an experienced and creative Fundraising team where everyone works together to innovate and inspire. 

About You

Organised, effective and caring, you'll know how to engage and inspire supporters to share the charitys vision for Bible mission.

We’re looking for someone with a marketing or fundraising background, excellent communication skills and experience in managing multiple projects. Knowledge of PPC practices, Facebook Ads Manager and Google AdWords is desirable. If you're goal-oriented, self-motivated and eager to make an impact, this role offers the chance to be part of a supportive and passionate team, dedicated to changing lives.

If this sounds like you and you have the legal right to work and remain in the UK, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out why you’re the best person for this position.

In Return…

Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.

The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!

It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.

Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.

Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.

Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.

Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.

About the Organisation

The organisations mission is to offer the Bible to the world. It is a vision of a world where everyone has access to the Bible and can recognise its value for them, their families and communities. Working for a Christian charity, this is a great opportunity to work for an investor in people gold employer who have won awards for their excellence in investing in people. They are committed to the development of all staff and have fantastic charity-sector benefits to help motivate and retain exceptional people.

You may also have experience in areas such as Digital, Campaign, Fundraising, Marketing, Communications, Digital Marketing, Digital Campaigns, Digital Officer, Campaign Officer, Fundraising Officer, Marketing Officer, Communications Officer, Digital Marketing Officer, Digital Campaigns Officer,  Digital Campaign Manager, Marketing Manager, Digital Marketing Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

FareShare Southern Central

Job Description –Community Coordinator Assistant

Reporting to:  Regional Manager

Location: Totton   

Contract: Permanent

Hours: 35hrs

Salary: £22,495-£23,170

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 9,500 frontline charities and community groups.

The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.

 Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost-of-living crisis is driving millions into food insecurity. FareShare has a plan to help tackle the cost-of-living crisis using England’s surplus food.

We are fortunate to benefit from the support of major retailers, the media, sports ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.

FareShare’s Strategy & Vision

Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Purpose: We are doers. We are a community. We change lives.

Our Values: Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it’s only by working with others that we can be stronger

Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.

The role

As a Community Coordinator Assistant for FareShare, your primary responsibility will be to manage and sustain the Community Food Membership (CFM) programme. Your goal will be to maximize relationships and add value to create the best experience for our charity partners. To excel in this role, you must be an exceptional communicator with an approachable nature, capable of securing, developing, and maintaining relationships with charities, and raising awareness of FareShare Southern Central across the region.

The Community Coordinator Assistant will require a full clean driving licence, have access to a vehicle and be competent and confident traveling independently as they will be traveling across our region. 

This role is vital in ensuring the success and sustainability of the FareShare Community Food Membership programme by fostering strong, supportive relationships with our charity partners and making a positive impact across the region.

Main areas of responsibility

The Community Coordinator Assistant will be responsible for the recruitment and retention of Community Food Members (CFMs) within the designated region. This role requires close collaboration with the Regional Manager, the Finance team, and Head Office. The Community Coordinator Assistant is expected to meet recruitment and retention targets, produce comprehensive reports, and ensure all requirements of funders are met.

• Organised, reliable and with a high attention to detail. 
• Some experience with customer relationships management systems.
• Strong IT and Microsoft Office skills: Outlook, Excel and Word are essential.
• Strong numeracy.
• Ability to prioritise and multi-task as required. 
• A strong team player with a good work ethic. 
• Ability to work to tight deadlines and in a fast-paced environment. 
• Understanding of GDPR principles.
• Curiosity and empathy with FareShare’s mission and strategy. 

·  

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

Essential Criteria

• Previous experience in community work
• Excellent written and verbal communication skills
• Hold a full UK driving licence and have access to a vehicle
• Have a commitment to Equality, Diversity and Inclusion
• Eligible to work in the UK

Desirable Criteria

• Level 2/3 Food Safety training is desirable, but training will be provided.
• Have previous experience working with customer relationship management software.
• Be degree educated or have a strong career history doing similar roles in any sector.
• Have some experience of community.

Competencies and behaviours

• Develop and implement strategies to recruit new CFM’s
• Maintain relationships with existing CFMSs to ensure high retention rates
• Conduct outreach activities to promote the benefit of CFM membership
• Able to demonstrate being a Team player
• Eligible to work in the UK

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

Location: London or Edinburgh,  UK - also possibility for remote-working from anywhere in the UK
Position Status Full-time, Permanent
Salary: hiring range: £63,840 - £79,800 placement in range informed by professional experience 

Closing date: Please submit application and cover letter before July 8th 

Candidates must have the independent right to work in the UK at the time of appointment

About Mercy Corps

Mercy Corps supports communities – and the most marginalised within them – to emerge from crisis in the face of conflict and climate change, and build towards a more inclusive, resilient future. 

Mercy Corps works on the front lines of crises as a multi-mandate organisation that provides access to humanitarian aid, development, and peace assistance in places affected by conflict and climate change. 

Our mission is to alleviate suffering, poverty and oppression by helping people build secure, productive and just communities. Beyond delivering aid to meet urgent needs, we develop long-term solutions to make lasting change possible, making it easier for affected communities to access resources, services, and opportunities that support them to cope, adapt, and ultimately thrive. 

In more than 40+ countries around the world, over 5,400+ team members work side by side with people living through poverty, disaster, violent conflict, and the acute impacts of climate change. We’re committed to creating global change through local impact — 84% of our team members are from the countries where they work. 

As conflict and the climate crisis further deepen challenges across the globe, Mercy Corps is steadfast in our commitment to sparking new possibilities alongside our partners, communities we serve, and dedicated supporters Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

The Department

The People Team ensures that Mercy Corps has the people who will enable it to be a world-class, cutting edge, humanitarian, and development organization, creating transformational change in the world. We do this through the recruitment, retention, and development of the best global talent. Our aim is to drive strategic thinking and planning at all levels of the organization; create a robust body of research to guide us internally and externally and steward the organizational culture. To achieve this, we align conversations on learning; keep the organization focused on what has the greatest impact; leverage our comparative advantages in the crowded and competitive international relief and development landscape; and assure we are constantly learning from our work and the external environment.

The Position

The Director, People Team works closely with Executive Director and the European Senior Leadership Team (ESLT) to lead the European People Team. They are also a member of the People Senior Leadership Team (SLT) and will have a dual reporting line to the VP, People Team.  The Director will define, drive, develop, and implement People team strategies and culture change  that align with MCE strategy and global People Team priorities in support of Mercy Corps’ transformative Pathways to Possibility (P2P) strategy. The post-holder's responsibilities extend to all Mercy Corps’ offices in Europe and include ensuring full legal and regulatory compliance across all jurisdictions and working effectively with other stakeholders to ensure a positive employee experience and an organizational culture where talented people want to come to work and can thrive.

Essential Responsibilities

•Advocates for and represents all areas of Mercy Corps’ People strategy. Actively participate as a strategic leader and member of the Mercy Corps Europe (MCE) senior leadership team and People Team SLT.

•Works with the Executive Director to guide the overall vision and approach of the People Team in MCE, delivering clear actionable plans aligned with needs and the context for MCE, and gain support/ownership for that agenda with key stakeholders.

•Build a strong, people-focused team in Europe characterized by high-level of trust, engagement, innovation and creativity who are aligned to the vision and have the skills and motivation to deliver it.

•Strategically develops and manages cross-departmental and cross-functional relationships and activities to ensure that the people function is well integrated into wider agency objectives.

•Design, develop and lead the People function for Mercy Corps in Europe, supporting the Executive Director in Europe to deliver on the European Strategic Plan.

•Oversee the expansion of MCE into new countries in Europe and ensure full HR compliance in all European legal jurisdictions in which Mercy Corps operates. 

•Set and track annual KPIs as part of the three-year strategic plan for Mercy Corps in Europe, providing this data monthly and quarterly to the Executive Director in Europe and supporting with reporting to the Board as required. 

•Lead the compensation benchmarking across all European markets and benchmark individual roles within the pay bands, ensuring there are clear guidelines for all staff on how to position staff within bands, support career development and ensure staff are trained to manage staff according to the Mercy Corps progression approach.

•Ensure our benefits align with vision to ensure we remain an employer of choice able to attract, develop, and retain talent.

•Support Senior Leadership Team in Europe to promote team member wellbeing and build the culture which will support us to deliver on the Mercy Corps strategy.

•Serve as a trusted and credible advisor to managers and team members on a wide range of HR-related topics, including performance management, team member development, All Voices survey and leadership development

•Leverage and supports ongoing communication campaigns to strengthen the People team brand throughout appropriate digital, social media and in-person avenues within the agency. Apply lessons learned and best practices to achieve this objective at the country and regional level.

•Partner with the Employee Relations Team to ensure strategic decision-making and compliance in all performance and conduct related issues.

•Leads and assists in the development and planning of organizational change/transformation, leading identification/framing of problems, creation of trusting relationships, and action plan fulfillment.

•Works with the People team leadership team to develop and implement organization-wide HR policies and programs and ensure that they are consistently applied across the region.

•Adopts a data and evidence-based approach to identify trends and areas for improvement and providing recommendations to senior leadership on how to address any issues or concerns.

•Actively promoting the organization's diversity and inclusion initiatives and working with the European Senior Leadership Team (ESLT) and the People team functions to develop programs and initiatives that support a diverse and inclusive workplace.

•In addition to these specific responsibilities, the Director, People Team must possess strong leadership skills, excellent communication and interpersonal abilities, and a deep understanding of HR best practices and regulations. They must also be able to work effectively in a fast-paced and dynamic environment and be able to adapt to changing business needs and priorities.

Supervisory Responsibility

Human Resources Business Partners Mercy Corps Europe

Accountability

Reports Directly To: Executive Director MCE, and the VP, People Team

Works Directly With: ESLT, Total Rewards, Talent Management, Leadership and Learning, Talent Acquisition, Employee Relations, People Operations, People Systems, Corporate Finance; Ethics, Legal and other teams as needed.

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualifications & Transferable Skills

•10 years of Human Resources experience in global roles with a bachelor’s degree in HR or related field.

•CIPD (or equivalent) qualified to Level 7 is highly desirable.

•A minimum of 7 years international HR experience.

•Understanding of the HR legal requirements in UK and mainland European countries, especially Belgium, Netherlands, Switzerland, and France. Knowledge of Germany an advantage.

•Exposure to INGO or similar international organisation is highly preferable.

•Experience leading a diverse team across geographies for at least five years.

•Demonstrated capacity to utilize analytics and technology to improve efficiency.

•Demonstrated capacity to incorporate best in class assessment approaches in global organization.

•Demonstrated experience and ability to create, implement, maintain, and improve HR processes.

•Experience of improving team member wellbeing, through support initiatives and working practices that gets the best from all team members and increases engagement and trust.

•Experience of working as part of a global organization with specific responsibilities for a region and working within a matrix management structure and reporting to more than one manager.

•Experience of overseeing benchmarking, establishing salary/job bands, and managing movement of staff within the bands across multiple legal jurisdictions

•Demonstrated understanding of working in Europe, and significant experience with the challenges of operating and managing HR functions in the region.

•Demonstrated passion for staffing in international relief and development environments.

•Ability to communicate and problem-solve effectively across diverse cultures with sensitivity.

•Experience facilitating senior level conversations.

•Fluency in written and spoken French and another European language is desirable.

Success Factors

The successful team member will be an avid learner, self-directed, innovative and action orientated. Furthermore, they must have the ability to work independently, employ effective time management skills, handle frequent interruptions, and shift priorities, exhibit effective customer service skills, and work effectively with a wide variety of individuals including team members based overseas. They will have the ability to work onsite and collaborate with team members, deliver compelling designs within the guidelines of specific project objectives, and interact professionally and productively with all Mercy Corps staff. Additionally, the individual will thrive in a fast-paced environment prone to rapid change and be willing to increase his/her responsibility level in the assigned areas. The most successful Mercy Corps team members have a positive approach, a strong commitment to teamwork and personal accountability and the ability to be flexible and ensure that effective communication is a priority in all situations.

Living / Environmental Conditions

This position is based in London or Edinburgh or remote home-working location in the UK and will be required to travel to Mercy Corps in Europe’s offices across the UK and the European continent to oversee team members and represent the organization’s European Senior Leadership Team. It requires up to 20% travel in support of Mercy Corps programs. This position may be asked to travel on occasion with little notice.

Mercy Corps Team members represent the organization both during and outside of work hours when deployed in a field posting or on a visit to a field posting. Team members are expected to conduct themselves in a professional manner and respect.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that do

es not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination based on race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Inter organization Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect.

local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

As a safeguarding measure, Mercy Corps screens all potential US-Based employees. This is done following the conclusion of recruitment and prior to assuming full employment.

Our screening process is designed to be transparent and completed in partnership with new Team Members. You will have the opportunity to disclose any prior convictions at the conclusion of the recruitment process before the check is initiated. We ask that you do not disclose any prior convictions in your application materials or during the recruitment process.